Welcome to Model Telecom

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1 phone: Contact us on To contact our Helpdesk please call: Or us at: provides fast, quality, secure, un-contended, synchronous business broadband solutions with low latency and bandwidth of up to 1 Gbps in the Leinster area. Welcome to Established in 1998 we are a wholly Irish owned company fully licensed by the Commission for Communications Regulation (Comreg). We specialise in supporting IT firms and SME s who need to download and upload large amounts of electronic data quickly and efficiently. Our service offerings range from 10Mbps 1:1 Un-Contended Connections right up to 1Gbps. We provide very competitively priced, secure high speed internet connection for information coming in to organisations but also increasingly importantly for sending information globally, to data servers and to the cloud. We tailor solutions and packages for every company we deal with to ensure that the client gets exactly what they require, no more and no less. Our telecommunications equipment is new; industry standard and we have excellent qualified technical support available 365 days per year to provide quality support to all of our clients. We can also offer dual redundant links back to multiple high sites to ensure 100% uptime.

2 Choose Us Because High quality infrastructure and uncontended network Very high download and upload speeds available. High resilience network Low latency High quality service levels Telecommunications knowledge, experience and advice Innovative bespoke solutions Cloud broadband solutions Consultancy and project management Value for money Monthly rolling contracts 100% Irish owned company Consultancy We can meet with you and your IT team, assess and discuss your current and future business broadband needs and propose the right solution to give you what you need no less and no more. How do we do it? understands the ever changing technological environment. We also understand the ambition of businesses to grow and at the same time operate more efficiently and reduce cost. can help businesses to improve their performance through the strategic analysis of existing broadband availability, examination of constraints and the development of plans for significant improvement that will improve the efficiency and effectiveness of the business. has specialist expertise that will provide you with the best assistance, advice and practice for your current and future broadband technology needs and can also provide project management skills to help firms implement telecommunications solutions. Before recommends any solution we conduct a rigorous consultation and analysis which includes: Current availability Assessment of your needs and speed requirements,

3 Resilience Latency Capacity Choice of fibre or wireless Additional telecommunication requirements. Options & terms. Applications Our applications are found in every type of business and are particularly relevant for any business frequently downloading or uploading large amounts of data, video, image or sounds files. Applications Include: High Speed Broadband Links CCTV Remote Viewing / Security Centres Virtual Private Networks (VPN) Cloud Computing Call Centres Broadcasting Links (Outside Broadcast Uploads) Video Conferencing VoIP Telephony Multi-Site Access / Home Workers etc. Leased Line Replacement Ethernet WAN/LAN Extension Large Data Backup Local Hosting of Servers / Data Disaster Recovery / Off Site Backup

4 Packages Stratus Broadband Package The ideal package for your upgrade from the slow upload speeds of DSL Lines. With both 10Mbps upload and download speeds, which is not contended or shared with anyone else, this will allow you to move your services into the cloud without any loss of productivity. Ideal for Small to Medium size Businesses. Technical Details: 10Mbps Upload & Download Speed Un-Contended (1:1) Bandwidth 1 Month Rolling Contract High quality carrier grade network Service Level Agreement (SLA) Monitored 24/7/365days Static IP Address Cumulus Broadband Package The package for businesses that need that extra bit of speed. Whether it's a high number of employees working with data in the cloud or you're uploading / downloading large documents to remote servers or disaster recovery sites, the Cumulus Broadband package allows you to do this with ease. With both 15Mbps upload and download speeds (Burstable to 25Mbps for fast results), which is not contended or shared with anyone else, this will allow you to move your services into the cloud without any loss of productivity. Ideal for businesses with more than employees working on-line or who need to move large data files, such as graphics & audio/visual files. Technical Details:

5 15Mbps Upload & Download Speed Burstable to 25Mbps Un-Contended (1:1) Bandwidth 1 Month Rolling Contract High quality carrier grade network Service Level Agreement (SLA) Monitored 24/7/365days 4 Static IP Addresses Cirrus Broadband Package The package for tech companies doing a lot of work in the cloud or uploading and downloading large volumes of data. With both 25Mbps upload and download speeds which is not contended or shared with anyone else, this is one of the fastest packages on the market. Ideal for large companies with a lot of concurrent internet users or those hosting services on your own site, call centres, media companies, CCTV remote access, the list goes on... This package comes with our Premium Service Level Agreement which gives you 4 hour response times and direct 24 hour mobile telephone access to our technical team. Technical Details: 25Mbps Upload & Download Speed Un-Contended (1:1) Bandwidth 1 Month Rolling Contract High quality carrier grade network Premium Service Level Agreement (SLA) 4 Hour Response Time 24 Hour Mobile Phone Contact to our Chief Technical Team Monitored 24/7/365days 16 Static IP Addresses

6 Bespoke Packages At we know that it may be necessary to design your own package for your own distinct reasons or needs. We can provide you with a bespoke tailored package to give you exactly what you need. - No limits. We have many different types of clients and find that all businesses have different requirements. Our technical team has a combined experience of over 40 years in the industry and a solution for almost every setup. Please Contact Us to arrange for a meeting with one of our technical sales team who can take a look at your requirements and current setup and design a product to suit. What's Possible? Speeds of up to 1Gbps Licensed or License Exempt links Free Space Optical Links (FSO) Bulk / Wholesale Supply Data Centre Interconnects Fibre Connections Multi - Site VPN Setup (Allow you to work from anywhere) Multitenant Unit setup (Apartments / Business Centres etc) LAN Speed WAN Connections Multiple Redundant Links for 100% uptime.

7 Glossary of Common Broadband Related Terms Access Point (AP) - A wireless access point (WAP) is a device that allows wireless communication devices (Laptop or Smartphone) to connect to a wired network (LAN) Advanced Encryption Standard (AES) - Advanced encryption algorithm. The standard comprises of three block ciphers, AES-128, AES-192 and AES-256 and is the de facto encryption standard for commercial transactions. Backbone / Backhaul - The part of s network which carries large amounts of data between base stations. The client never sees this part of the network. Bandwidth - Bandwidth is measured in bits per second. It is the amount of data or voice traffic that can be sent over a network connection at any given time. Base Stations - A point of origin (usually a high site on a mountain or tall building) that Model Telecom uses to broadcast and receive signals to and from subscriber unit radios on the rooftop of a customer location. Cat 5 / Cat 5e / Cat 6 - An Ethernet network cable that contains four pairs of copper wire. It supports Fast Ethernet speeds up to 1000Mbps/1Gbps. Cloud Computing - Cloud computing provides computation, software applications, data access, and storage resources without requiring cloud users to know the location and other details of the computing infrastructure. End users access cloud based applications through a web browser or a light weight desktop or mobile app while the business software and data are stored on servers at a remote location. Cloud application providers strive to give the same or better service and performance as if the software programs were installed locally on end-user computers. Cloud computing requires high speed and high quality broadband and upload speeds are particularly important. Data Centre - facility used to house computer systems and associated components, such as telecommunications and storage systems. Diverse Path Failover (DPF) - can provide added protection from downtime by automatically failing over customers service to a backup circuit. This would involve installing 2 or more antennas on your roof pointing to different base stations. DSL - Digital subscriber line, is a family of technologies that provide internet access by transmitting digital data over the wires of a local telephone network. Eircom/Vodafone etc. use DSL for their broadband delivery to homes and businesses around Ireland.

8 Ethernet handoff - network standard of handoff for data transmission, most commonly used on local area networks (LANs). Handed over on RJ45 connection (like a big telephone connector) Firewall - a combination of software and hardware that limits your access to your companies internal network and provides a degree of security. Fixed Wireless Network - A fixed wireless network is capable of transmitting data over-the-air using equipment that is stationary instead of mobile. GigE Speeds - Abbreviation for Gigabit Ethernet and is used to describe different technologies for transmitting Ethernet data at a speed of one gigabit per second. (1Gbps = 1,000 Mbps) Internet Service Provider (ISP) - A company that offers its customers access to the Internet (ie. ). Last-Mile Connection - The final segment between an internet service provider s infrastructure and a subscriber location. Latency Level - The amount of time it takes a voice or data packets to travel from any point on our network to a remote website or server (and back again). Measured in miliseconds (ms). Local Area Network (LAN) - A computer network covering a small physical area, like a home, office, or small group of buildings, such as a school, or an airport. Mbps - Mega (1 million) bits per second Microwave radio- equipment used to transmit between two locations on a line-of-sight radio path, forming a fixed radio connection between the two points. Path Diversity - having multiple routes available to reach a destination. Point of Presence (POPs) - A hub, central point or access point to the Internet provided by Model Telecoms backbone. Scalability - Refers to the ability of a network to increase total throughput/speeds to handle the growing needs of a business. Service Level Agreements (SLA) - Part of a service agreement where the level of service is formally defined and there is a common understanding about services, priorities, responsibilities, guarantees and warranties.

9 Redundancy - Is the quality of systems or elements of a system that are backed up with secondary resources Redundant Wireless Backhaul - Traffic that goes from the base station along the backbone and onto the Internet. We use multiple wireless and wired connections from each base station to our core so the link is redundant and more reliable. Remote Data Services - Ability to back up your critical data to a remote facility through a managed service rather than to local tape drives. Subscriber Unit (SU) - Radio placed on the rooftop of a customer location in order to send and receive data. Virtual Private Network (VPN) - a virtual network is created used to connect offices. Users are able to share information over a public infrastructure but data sent across the internet is encrypted. Wholly Owned Network - A term used to describe an Internet Service Provider (ISP), such as Model Telecom, that owns and operates its own network and infrastructure and does not resell or lease another Internet Service Provider s network in order to provide customers with services. Wide Area Network (WAN) - A network that covers a broad geographic area across metropolitan, regional, or national boundaries. WANs are used to connect LANs and other types of networks together, so that users and computers in one location can communicate with users and computers in other locations. Wi-Fi - The standard widely used for wireless local area networks in coffee shops and Internet cafes. Wi-Fi has a short signal range. WiMAX Worldwide Interoperability for microwave access, telecommunication technology aimed at providing wireless data over long distances in a variety of ways. It is based on the IEEE standard. WiMAX was created by the WiMAX Forum, which was formed in June 2001 to promote conformance and interoperability of the standard. Contact us on To contact our Helpdesk please call: Or us at:

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