MEDICAL PROFESSIONAL LIABILITY

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1 CONTENT DATA SHEET MEDICAL PROFESSIONAL LIABILITY An all-encompassing configurable core system solution for policy management, underwriting, billing, rating, product configuration, and business intelligence designed for the medical professional liability market. Providing medical professional liability coverage is a high-stakes business with potentially big risks and gains. To be successful, you need an advanced and highly configurable core policy management system specifically designed to help you support insured s needs within a rapidly evolving healthcare system. OneShield has the advanced technology and on-staff subjectmatter expertise needed to support today s and tomorrow s medical professional liability leaders. With over a decade of experience in professional liability core system implementations, we have the solution to help you transform your business for the future. When we ask our clients why they continue to choose OneShield, they say it is the OneShield Experience the positive impact of working with our people, our products, and a decade s worth of proven and successful implementations. They choose OneShield because we get it. 1 Expand your medical professional liability insurance business with an integrated technology platform that handles every aspect of the policy lifecycle, including rating, quoting, underwriting, billing, workflow automation and business intelligence. OneShield s unique data-driven, rules-based system allows business and technical users to quickly and easily configure anything, including the user interface, workflows, rates, rules, forms and transaction processing methods. With self-service Web portal access for all user types, you can provide real-time data and transaction processing to elevate your brand prestige through unrivalled service.

2 Key Medical Professional Liability Features Work in real-time with producers, practitioners and third-parties for quoting, binding, issuing and servicing of all transactions within the lifecycle of a policy. Customize rates and manage your own underwriting rules, as well as any type of actionable outcome, including STP (straight-through-processing) via a robust table-driven engine. Integrated document management, including acquisition, generation and organization, giving you a complete and accessible account file. Rate and invoice down to the most discrete level, such as physician by jurisdiction, to enable organizations to track and allocate internal costs. Automatically upload large volumes of data such as lists of doctors, hospitals or medical buildings reducing data entry errors to almost zero. Perform Reinsurance Cession Management using the OneShield Reinsurance module, allowing you to register and manage reinsurers and cede business. Automate reinsurance placement, register agreements, handle proportional and non-proportional treaty and facultative agreements, and track cessions by treaty or reinsurer. 2

3 Lower Your Total Cost of Ownership with OneShield Medical Professional Liability Leverage Extensive Pre-Built Medical Professional Liability Content Seize Market Opportunities and Launch New Products Rapidly Support Multiple Distribution Channels Deliver Self-Service to Enhance Service Levels and Customer Satisfaction Realize Advantages of Self-Sufficiency OneShield Professional Liability includes a pre-built library of insurance-specific content, including hospital, physician, and other medical and non-medical professional liability lines of business with pre-defined and configurable data models, workflows, rates and product definitions upon which you can add your proprietary rates, rules and business processes. Changes in the healthcare industry come fast. Through our powerful configuration tool set, OneShield Designer, you can rapidly roll out new products, modify existing products or refresh your existing products to help maintain your leadership position in existing markets and penetrate new markets. With complex products comes a multi-tiered distribution channel. Our OneShield Partner Relationship Management component allows your people to work in real-time with all participants in the policy acquisition and servicing lifecycle, including retail agents, national brokers, program managers, MGAs and others. Service your customers as well as your distributors as they want to be serviced. With OneShield Medical Professional Liability s realtime data access and selfserve capabilities, you can give hospitals, doctors and other practitioners access to the system via a secure Web portal so they can apply for coverage or use other self-serve features. Internally, your people have one-stop access to all relevant customer or partner data at any time. We give you the tools and training to invest in your technology at the time and pace you chose. The intuitive nature of our design application, OneShield Designer, empowers your business and technical users to work collaboratively to achieve 100% self-sufficiency across the entire platform. Significantly improve your business agility, and lower your ongoing development and maintenance costs. OneShield Medical Professional Liability can enhance and improve your operational and process efficiencies, agent and client service levels, and time-to-market for new products to help you become the go-to market Provider. 3

4 OneShield Insurance Software: Powerful Extensions, Technology, Workflows, Reporting and Tools Solution Add-ons OneShield Portal enables web browser portal capabilities so you can provide agents, partners and/or customers with self-service capabilities, such as payment options and policy information. Various end-user roles and permissions can be defined for an agent/broker, underwriter, customer, reinsurer, system administrator, or service providers involved in processing aspects of an insurance transaction. Rules can be configured to define individual user functionality, and what each user can or cannot see right down to the field level. OneShield Partner Relationship Management allows you to automate and control how you interact with any thirdparty partners. You can extend access to the OneShield system to your agents and brokers, as well as reinsurers, inspection companies and others, enabling them to manage their own staff, write new business, process endorsements and even track producer production and performance. Agents also have access to their billing statements to process monthly reconciliation. OneShield Reporting provides you with near real-time data and reports for informed and timely decisions. This featurerich reporting module provides dashboards, pre-defined cubes, standardized reports and ad-hoc reporting. Reporting content is based on subject areas, such as quotes, policy transactions, tasks and referrals. Along with standard reports, you have cube and ad-hoc functionality allowing for hundreds of customized reports required for your business. It fully supports the configuration of all management, financial, operational, statistical and marketing reports. It also has the ability to generate regulatory reporting as required by a client or governing body. 4

5 Proven Technology Architecture Scalable and data-centric, OneShield Insurance Software uses a stateless Java EE enterprise-class architecture for fast and simple changes to product definitions, workflows, rating and the object-model. Built-in tools let you configure, test, version, release, transform data for integration and more without writing code. The system easily exchanges data with dozens of applications via a variety of transport mechanisms and protocols. Our proven implementation model includes full training and support, plus a unique mentoring approach for ongoing assistance. Configure Your Own Workflows to Create Efficiencies Create your own processes framework by which discrete insurance actions can be configured into workflows for your specific business requirements, including workflows tailored by end-user roles. Fully automate underwriting, whether it is STP (straight-through-processing) or intelligent referrals with decision support. Set customizable rules in over 200 diverse contexts, configurable via a powerful toolset. Support every line of commercial, personal and specialty business, including medical professional liability, with a responsive, configurable engine and open architecture that improves service and lowers costs. Powerful Design Tool and Version Management OneShield Designer, a metadata-driven solution powered by tools and a pre-populated insurance-centric data model, configures virtually every aspect of the software application including workflow, productdefinition, object model, as well as interfaces to legacy and third-party systems. It includes: Version Management tracks all design sessions and allows release engineers to identify, track, group, deploy or roll-back changes from development to quality assurance (QA), QA to staging, and staging to production. Version management is a metadata equivalent of a source-code versioning system. Data Transformer facilitates data exchange across environments and seamlessly integrates data exchange within the workflow. 5

6 OneShield, Inc. delivers core business software solutions to the global P&C Insurance industry. Our suite of products includes enterprise-class policy management, billing, claims, rating, product configuration, and business intelligence and analytic solutions that leverage a tool-based open architecture and single data model platform to help you transform your business. OneShield Insurance Software automates and simplifies the complexities of core systems with targeted solutions, collaborative implementations, and rapid upgrades to lower your total cost of ownership. OneShield, Inc. has a combined 44 lines of business in production across commercial, personal and specialty markets. To learn more about how we can help your insurance business succeed, visit OneShield Global Corporate Office 62 Forest Street Marlborough, MA United States info@oneshield.com OneShield, Inc. All rights reserved. Australia Level 26, 44 Market Street Sydney NSW 2000, Australia infoau@oneshield.com OneShield India Pvt Ltd Unit 401, 402, 4th Floor, Tower A Unitech Cyber Park Sector 39 Gurgaon, Haryana Pin infoin@oneshield.com Canada infoca@oneshield.com United Kingdom infouk@oneshield.com