ihelp Mobile Medical Alarm - Dealer Program

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1 ihelp Mobile Medical Alarm - Dealer Program With the advent of technology, many manufacturers of medical alert systems have now removed the necessity to have a base station, owing to their limited range. Instead, mobile devices are now provided to the users, which incorporate both GSM and GPS services to connect the user directly to the monitoring center, and trace their exact location respectively. This has started of a brand new market, which is known as mobile PERS or mpers." IndustryARC - PR Newswire mpers (mobile personal emergency response system or mobile medical alarm) gives the user the ability to enjoy an active lifestyle wherever they may be, knowing that with an easy push of the emergency button they are instantly connected to our monitoring center, where our operators can immediately determine their location. ihelp Alarm is excited to offer you an exciting and unique opportunity to get involved in this new evolution of medical alarm devices. With our latest product, the ihelp mobile medical alarm, we are creating a national network of dealers, who are interested in the huge growth potential of the mpers market. If you re looking to partner with an established, financially stable PERS company that can offer you the resources to grow your business well into the future, the ihelp Dealer Program is a perfect fit for you. As an ihelp authorized dealer, you ll benefit from access to the latest advances in the PERS industry, ongoing training and assistance from our sales support team, marketing materials, and much, much more. The ihelp Alarm product sales team sets the standard for excellence in customer service. The dealer program enables you to give your customers a superior product, and lets you make use of the ihelp dealer s advanced support technology for simple, easy to use set-up and provisioning of the product. I have been in the business for many years, and this technology has brought my business to the next level. I am truly satisfied with every aspect of the program. E. Ireal - ProAlarm The ihelp dealer program is a comprehensive, turn-key program that enables the dealer to offer to new or existing customers, the advanced technology, value-based, and feature rich service of the ihelp mobile medical alarm. Our dealers have the ability to maintain direct control of their monitoring functions AND to achieve much higher margins on their equipment sales, while also taking advantage of the proven monthly recurring revenue business model. When you put clients on a recurring revenue package you build stability and consistency into your business. Suddenly you have a better idea what you re going to make next month and you can plan on it.say goodbye to the cash flow roller-coaster with recurring revenue. - Kevin D. Hendricks blogger ibiz.com

2 About the ihelp Mobile Medical Alarm The ihelp mobile medical alarm device is the core of our program, and is a simple to use, rugged, and high perfor-mance unit with a range of features such as voice prompts and an advanced GPS system. The ihelp device is a reliable, easy-to-use medical alarm device with superior features and functions including: One Touch Operation Press the button 1 ½ seconds and your call is placed. Anti-cancel prevents cancelling the call if the button is pressed again. Lightweight <2.5 ounces - Comfortable to carry or wear. Small in Size 2 7/8 x 2 x 3/4 - Compact yet powerful communication capabilities. Rugged Construction High impact polymer case Loud Crystal Clear Audio Quality Don t need to hold to your ear or mouth to hear or speak. Patented Voice Prompts Hear a pre-recorded voice when your emergency call is placed, when your location has been determined, and when your battery charge is low or very low. Additionally, the ihelp device includes an auto-check function which will let you know that the device is not functioning properly when it is turned on. Direct GPS Location Sends user position directly to the monitoring center without relying on other location services. Lost Pendant Location Function If your pendant is misplaced, simply call the monitoring center. They can find the location using the direct GPS location. And, if necessary, they can ping your pendant causing it to let out an audible beep so you can locate it. 72 Hour Use per Battery Charge 2-3x longer battery life vs. other mobile medical alarms. Wireless Network for Nationwide Coverage Fully Supervised Battery Pendant reports to monitoring center when the battery is low. Works everywhere there s cellular coverage. Unique Phone Number Call center can identify user and reach user if the call is dropped. Protected phone number- so only the monitoring center and/or authorized friends/family can call. Find Me Function Optional access to user location by loved ones using either ios or Android Smartphone to text request and display on Handset using Google Maps. Complete Accessories including car charging adaptor, neck lanyard and arm/wrist strap. One Year Warranty

3 The Complete ihelp Dealer Program Package As an authorized dealer of ihelp, you ll enjoy one of the most lucrative plans in the industry. You ll also gain access to unparalleled and continuous support and a range of solutions that fit the needs of you and your customers. We will provide you with everything you need to ensure your success in this fast growing market. As an ihelp Dealer, you will receive: Special equipment pricing The lowest in the industry one-price for complete pre-programmed ihelp device and accessories. Competitive monthly nationwide airtime rates. Universal ihelp interface for use with virtually any central station/automation software. Exclusive dealer access to user by voice to "protected" ihelp monitoring station number. Strong brand presence and corporate identity Our customers know us as being a customer service oriented company with quality products. We will help you to promote your brand and assist you in establishing your business as the go to company for ihelp mobile alarms. Marketing support and promotional kit We will provide you with the materials and tips you need to create a successful sales and marketing plan. These include brochures, images, business cards, and much more. Technical guidance Whether you need minimal or extensive training, we will assign you an account manager that can assist you whenever you need it. Plus, you ll notice that everything is included in the price - The exclusive ihelp unit and all accessories (battery charger, battery, power cable, car charging adapter, neck lanyard and arm strap) at one low price. A SIM card and nationwide wireless service are also provided at a very attractive wholesale rate. And, the unit comes with a full 1 year warranty. Some of the exclusive features that are available to you as an ihelp dealer are: Flex-Connect Monitoring Arrangement Provisioning an ihelp for use is very simple. ihelp provides configuration compatibility with virtually ANY MONITORING CENTER, to work with their automation software using our Flex-Connect gateway. Flex- Connect delivers your ihelp customers voice and status reporting messages (GPS location, battery status and alarms and even ambient temperature) to the designated line(s) assigned to the accounts being served. ihelp Dealer Web Portal The ihelp is easily programmed using our web portal. The web portal will enable you to activate, deactivate, and/or reconfigure the unit at any time. Training for both the web portal and the individual units is available. Your ihelp account manager will provide you with all the necessary information you will need to get started.

4 Direct Contact with the User via the Pendant As an added benefit for your customers, ihelp can be reached by the monitoring center through the use of a programmable protected number - for both voice calls as well as location information. So, if the call is somehow dropped, the call center will call the user back immediately. The number is protected, which means you won t get calls from anyone except the call center and/or authorized friends/family. Loved One Locate Another feature that can add additional recurring revenue is our 'Loved One Locate' feature. This feature enables one or more pre-registered loved ones, to locate the user instantly. They can do this from their computer and/or smart phone. 'Loved One Locate' is an add-on service that will enable you to charge your customers an additional monthly fee for service. Monitoring Center Certification The ihelp certification team works with your monitoring center, if you don t choose one that is not already certified, to ensure that ihelp and their facilities are optimally working together for a hassle-free activation of your customers. JOIN THE ihelp DEALER PROGRAM NOW AND START EARNING MORE $$ TODAY! Now that you ve read about the benefits of becoming an ihelp dealer, you re probably very interested in partnering with us. All you need to do is complete the New Dealer Application and send it to us. You may , fax or mail it to our Sales Department: sales@ihelpalarm.com Fax: Mailing Address: 1055 Westlakes Drive, 3rd floor, Berwyn, PA Once received, your company information will be entered into our system. You will receive an with your Dealer Number and Web Access as well as a Dealer Guide. If you have further questions or have specific needs that are not covered in this packet, or you would like to demo an ihelp mobile medical alarm, visit our website at or contact us directly at

5 New Dealer Application Please complete and submit this application for additional information about the ihelp Dealer Program and Pricing Sheet. Legal Company Name: Trade Name or D.B.A.: Company Address: Mailing Address: Company Phone: Company Fax Number: Company Website: Contact Name: Contact Contact Phone: How did you learn about us: Year business established: Number of employees: Who is your current monitoring center*: *This is for initial setup only. We can add other monitoring services to your dealership at any time. Printed Name Date / / Signature