tools to build your business

Size: px
Start display at page:

Download "tools to build your business"

Transcription

1 tools to build your business CERTIFIED AUTO REPAIR

2

3 FROM THE PARTS PROFESSIONALS The Certified Auto Repair program has been specifically designed to help shop owners grow and market their business in today s competitive environment. Becoming a Certified Auto Repair member gives your repair center increased customer recognition by being part of one of the largest groups of top-quality repair centers across the country. It also allows you to offer those extra services that keep your customers coming back - from a nationwide warranty to a nationwide road hazard program and more. Plus, the CAR program includes a host of features designed to help increase profitability, including discounted shop insurance, electronic purchase earnbacks and training discounts. Let us help you take your business to the next level. All you need is at least one ASE Certified Technician to apply, we ll even help with the training. When you take a close look at the Certified Auto Repair program, we think you ll agree: We are committed to you, the independent service dealer.

4 OF THE CERTIFIED AUTO REPAIR CENTER PROGRAM Nationwide Warranty Your customer can drive away with confidence! Most repairs performed by Certified Auto Repair Centers are warranted nationwide. If there is a repair failure and the customer is more than 25 miles from the original service center, the vehicle can be taken to another repair facility and repaired under warranty with no charge to the customer or the repair shop! The shop performing the warranty repair is paid in five working days or less. Most occurrences are paid by credit card within 30 minutes. Nationwide Road Hazard Warranty The Certified Auto Repair Road Hazard Program works for you and your customers! The customer receives peace of mind and confidence knowing their tire will be repaired or replaced at little or no cost wherever they travel. You realize additional profits by participating in the nation s easiest to use Road Hazard Program! No sticker inventory No up-front cost No program administration Quick claims payment Submit claims on the toll-free road hazard hotline or online Discounted Shop Insurance A great program that allows the repair facility to have the best protection at reduced rates. Programs available for building, contents, liability, health, life, disability, retirement, and worker s compensation coverage. Our policies include extra coverage other insurers charge for Increased buying power allows you to enjoy services, products and pricing usually only available to larger facilities A proven track record of dedication and commitment in serving the auto repair industry

5 BWD VSP Rewards Program It is critical for today s technician to have access to high quality technical information and training. The BWD VSP Rewards Program provides both at free or discounted rates to Certified Auto Repair Centers. International Automotive Technician s Network Reimbursement $20.00 annual reimbursement for Certified Auto Repair Centers that are members of the IATN Network. ASE Certification Reimbursement Annual reimbursement available for certification test cost. Members receive $50.00 annual reimbursement when their technicians pass ASE Certification testing. Trade Organization Membership Reimbursement Certified Auto Repair members receive up to a $50.00 annual reimbursement for fees paid to service organizations such as ASA, AASP, ATRA, CCPN and more. We encourage Certified Auto Repair members to join local and national programs to seek new and improved ways to stay up to date on the latest shop management techniques, legislative issues and vehicle technology.

6 OF THE CERTIFIED AUTO REPAIR CENTER PROGRAM Signage Program Earnbacks O Reilly Auto Parts provides support to qualifying Certified Auto Repair Centers that update their signage and building facility. Special programs are custom tailored to meet the needs of each shop. Online Business Management Training Online training programs designed for business owners and service writers are available free of charge to Certified Auto Repair members. Certified Auto Repair members receive 48 hours of AMI approved Business Management Training. This training focuses on improving workflow, profitable maintenance services, building and keeping a good work force and more. Assisting both the new or veteran owner / manager in the day-to-day operation and management of today s repair facility. Technical Training Certified Auto Repair members receive discounts on all O Reilly Real World Training Clinics. These leader-led clinics are presented by some of the best instructors in the country. The technical training offered through the Real World Training program contains current information critical to the success of technicians, service writers, shop managers and shop owners. Automotive technology changes almost daily. We are committed to offering the latest repair and diagnostic training to make your business more profitable. Computer & Equipment Leasing Programs Programs designed to assist in leasing or financing major purchases for your business. Customer Service Index Program Aids you in knowing customer satisfaction levels. Cards can be filled out and sent to a neutral mailbox, then the repair facility will be notified of customer opinions on service and repair.

7 Discounted Rental Car Program Need a car for the customer that will be down for an extended period? Certified Auto Repair Centers can offer a discounted rate for their customers. Shop Management Systems Earnbacks Qualify for earnback funds, based on electronic purchases, to assist with the costs associated with business management systems. O Reilly Website Listing Certified Auto Repair Centers can choose to be listed on the O Reilly Auto Parts website. Customers will be directed to a Certified Auto Repair Center based on a ZIP Code search. First Call Online Earn a 1% discount on electronic purchases. First Call Online is designed to provide a quick and easy parts ordering method that saves time for your business. New image database over 70% of our huge online catalog now has reference pictures New Power Box option allows you to use the VIN code to find year, make and model Complete information about the part warranty, core, specifications, interchange, etc. Certified Auto Repair Center Locator Service Another way to gain additional business! Certified Auto Repair Centers are part of a nationwide network for vehicle owners looking for a repair facility. When customers call the toll-free number, they are directed to the facilities in their ZIP Code area.

8 OF THE CERTIFIED AUTO REPAIR CENTER PROGRAM Credit Card Program CarCare One is a turn-key private label credit card program that gives you the opportunity to offer special financing and Emergency Roadside Assistance for 1 year * to your customers. Good for Your Shop Lower cost options compared to other credit cards 100% funding in 48 hours means positive cash flow Higher average purchases Creates customer loyalty & longevity Instant credit decisions to close the sale that day Marketing tools including open to buy lists and point of purchase displays Superior client support Good for Your Salespeople Increased sales and commissions Additional sales tool Turns shoppers into buyers Fast application process with instant credit decisions Good for Your Customers Special financing available No annual fee Low minimum monthly payments Optional debt cancellation Doesn t tie up other credit cards Emergency roadside assistance at no cost for 1 year* * Starts from the date the account is opened Identifix Because of increasing complexity and the constant introduction of new vehicle systems, diagnosing symptoms is more difficult than ever before. Direct-Hit delivers quick and accurate diagnostic information on today s vehicles, in an easy-to-use online system. Direct- Hit combines real-world short cut tests and quick fix information. Find Fixes Faster! Can t find it on Direct Hit? Identifix Repair Hotline is also available. No annual contract required.

9 Uniform Program Keeping your business facility clean, safe and in compliance is a full-time job. But chances are that s not why you hired your employees. Their jobs are to run your business and to keep your customers happy not to replace floor mats, restock restroom supplies or mop floors. Count on Cintas to make the job easy. Certified Auto Repair members receive preferred pricing on uniforms, shop towels, floor mats and more. CustomerLink Use postcards, letters, and recorded voice messages to keep customers coming back regularly for maintenance and committed to you for repairs. Automatically and continuously recover lost customers and promote your service center with seasonal and service specials, thank you cards, holiday greetings and customer satisfaction surveys. Educate your customers through quarterly newsletters. Bring the kind of new customers you want to service in to your service center with new-to-the-neighborhood and profiled mailings. All this from a single vendor. Telephone On-Hold Messaging Put the experience of one of the most recognized and largest providers of telephone on-hold messaging solutions to work for you. A custom telephone On- Hold program can inform, entertain and retain your callers. A full-time staff of advanced scriptwriters, exceptional voiceover announcers and audio engineers allow us to provide extraordinary telephone On Hold service to repair shops across the country. Advertising to your callers On Hold is an easy, affordable and proven solution.

10 OPTIONAL FEATURES Signage packages OF THE CERTIFIED AUTO REPAIR CENTER PROGRAM Before Appearance Packages Looking to upgrade the look of your business? The sky is the limit when you are a Certified Auto Repair member. Whether it s a strategically placed sign or a complete shop makeover, the CAR branding program allows you to make a strong visual statement inside and out. The days are long gone when you could fill bays on word of mouth advertising and reputation alone. Today s customers demand a clean, well-lit, attractive repair center. We can make it happen. The Certified Auto Repair Signage Program has helped literally hundreds of repair shops just like yours. Dozens of interior and exterior signage, striping and accessory options are available, all at extremely competitive prices. AFTER

11 BECOMING A MEMBER becoming a member OF THE CERTIFIED AUTO REPAIR CENTER PROGRAM Certified Auto Repair is clearly the nation s best choice in an automotive service center program. All you pay is a low, one-time membership fee. There are no monthly or hidden maintenance fees as long as easily achieved purchase requirements are met. We ll start you off with a valuable membership kit with everything you need to get started, including discount coupons for O Reilly clinics and reimbursements totaling more than $500! You ll also receive signage, a clock, floor mats, commitment plaque, and much more. At O Reilly Auto Parts, we are dedicated to a long-term partnership ensuring your success. If you re ready to grow, O Reilly Auto Parts is behind you all the way!

12 CERTIFIED AUTO REPAIR CAR 103

F i r s t C a l l O R E I L L Y A U T O P A R T S

F i r s t C a l l O R E I L L Y A U T O P A R T S F i r s t C a l l O R E I L L Y A U T O P A R T S A t Y o u r S e r v i c e c o m m i t m e n t S u p p l i e s s u p p o r t t r a i n i n g T h e b e g i n n i n g o f a l e g a c y A Commitment Of Excellence

More information

Approved Auto Repair Background & Overview

Approved Auto Repair Background & Overview Approved Auto Repair Background & Overview The Approved Auto Repair (AAR) program was created to address one of the most frequent consumer complaints in America unsatisfactory automobile repairs. The AAR

More information

Suddeth Automotive Fleet Services

Suddeth Automotive Fleet Services Suddeth Automotive Fleet Services Dear Fleet Manager, Suddeth Automotive Service maintains and repairs cars, light trucks, SUVs and vans for businesses, their owners and their employees in the Columbia

More information

Drive Your Dream Auto Buying FAQs

Drive Your Dream Auto Buying FAQs Featuring Upfront GUARANTEED Car Pricing! Drive Your Dream Auto Buying FAQs What is the Auto Buying Program? The Auto Buying Program is an online resource for Buyer s Edge Inc. members that provide low,

More information

Seattle Auto Service Center Fleet Services

Seattle Auto Service Center Fleet Services Seattle Auto Service Center Fleet Services Dear Fleet Manager, Seattle Auto Service Center maintains and repairs cars, light trucks, SUVs and vans for businesses, their owners and their employees in the

More information

Car Costs ASSESSMENT ONE: Assessment #1

Car Costs ASSESSMENT ONE: Assessment #1 Assessment #1 ASSESSMENT ONE: Knowledge ο T / F You must register your car with the Department of Motor Vehicles (DMV) once every two years. ο T / F Being able to afford a car involves more than being

More information

General Ledger Account Explanations

General Ledger Account Explanations General Ledger Account Explanations 1040 Exchange - This account is used as a holding For example: when having to make a manual debit & credit to two accounts to offset each other, this account is used.

More information

INTRODUCTION TO MEMBER SERVICES

INTRODUCTION TO MEMBER SERVICES INTRODUCTION TO MEMBER SERVICES WELCOME TO A A A The largest, most recognized and most trusted emergency road service organization in the nation. We look forward to providing you with outstanding service

More information

Software for Auto Service and Tire Dealers

Software for Auto Service and Tire Dealers Software for Auto Service and Tire Dealers Driving Business Performance Contents 3 Company Background 4 VAST Enterprise Retail Overview 5 Streamline the Repair Estimating Process 6 Quickly Quote and Sell

More information

GROW YOUR BUSINESS. STAY INDEPENDENT.

GROW YOUR BUSINESS. STAY INDEPENDENT. GROW YOUR BUSINESS. STAY INDEPENDENT. YOUR PARTNER FOR BUSINESS SUCCESS TWI PRESENTS TIRE ONE Family-owned and operated for over 45 years, Tire s Warehouse, Incorporated (TWI) is the leading and most progressive

More information

Connecting With the Technician. Stephen C. Sigg ACDelco ebusiness

Connecting With the Technician. Stephen C. Sigg ACDelco ebusiness Connecting With the Technician Stephen C. Sigg ACDelco ebusiness ebusiness Management ebusiness Data Management Incremental Sales Lift ecommerce Information Resources ASA - Automotive Service Association

More information

15 th Street Automotive Fleet Services

15 th Street Automotive Fleet Services 15 th Street Automotive Fleet Services Dear Fleet Manager, At 15 th Street Automotive, we realize that your fleet is an important part of your business. When your vehicles are down, they are not producing

More information

CDK Digital Marketing Websites

CDK Digital Marketing Websites CDK Digital Marketing Websites VW Digital Base Digital Core Audience Management (AMP) $950/mo* $1,650/mo* $2,889/mo* Multi-Device Website Platform Drag and Drop Content Management System Expansive Widget

More information

Drive confidently. Protecting that investment with a Stillwater Auto policy helps you do those things confidently.

Drive confidently. Protecting that investment with a Stillwater Auto policy helps you do those things confidently. AUTO INSURANCE Drive confidently With the exception of your home, your car is probably the most valuable thing you own. It s an investment one you rely on every day to commute, shuttle the kids, run errands

More information

Finance for your personal needs

Finance for your personal needs Finance for your personal needs Flexible finance from the Volkswagen specialists Choosing a new car is a very personal thing, and we think car finance should be just as personal. We re here to help you

More information

Penske Vehicle Purchase Rewards Program designed exclusively for Verizon Communications. 25,000 Vehicles. 40 Brands. One just for you.

Penske Vehicle Purchase Rewards Program designed exclusively for Verizon Communications. 25,000 Vehicles. 40 Brands. One just for you. Penske Automotive Group, Inc. 2555 Telegraph Road Bloomfield Hills, MI 48302 partnersupport@penskeautomotive.com 1-855-9PENSKE (1-855-973-6753) www.penskecars.com Penske Vehicle Purchase Rewards Program

More information

NAIC Consumer Shopping Tool for Auto Insurance

NAIC Consumer Shopping Tool for Auto Insurance NAIC Consumer Shopping Tool for Auto Insurance Need Auto Insurance? Here is What You Need to Know. Whether you are buying auto insurance for the first time, or shopping to be sure you are getting the best

More information

A Shopping Tool for. Automobile Insurance. Mississippi Insurance Department

A Shopping Tool for. Automobile Insurance. Mississippi Insurance Department Automobile Insurance Mississippi Insurance Department 1 2014 National Association of Insurance Commissioners All rights reserved. National Association of Insurance Commissioners Insurance Products & Services

More information

Take the Wheel. Take the Wheel: Get the Best Car Deal

Take the Wheel. Take the Wheel: Get the Best Car Deal Take the Wheel: Get the Best Car Deal Seminar objectives Determine how much car you can afford Use a car inspection and test-drive checklist Negotiate the best car price Decipher financing options and

More information

Automobile Insurance Protection

Automobile Insurance Protection MetLife Auto & Home Automobile Insurance Protection We will be there for you. For your car and your peace of mind The Auto Advantage SM Buying a new car, or looking for a company who will provide complete

More information

Consumer s Guide to Extended Vehicle Warranties and Service Contracts

Consumer s Guide to Extended Vehicle Warranties and Service Contracts Consumer s Guide to Extended Vehicle Warranties and Service Contracts Table of Contents 1. Vehicle Warranty Basics... 3 2. Benefits of an Extended Vehicle Warranty... 4 3. How to Decide if an Extended

More information

A Shopping Tool for. Automobile Insurance. Mississippi Insurance Department

A Shopping Tool for. Automobile Insurance. Mississippi Insurance Department A Shopping Tool for Automobile Insurance Mississippi Insurance Department 1 A Shopping Tool for 2014 National Association of Insurance Commissioners All rights reserved. National Association of Insurance

More information

Auto Buyer s Workshop. Keynote Presenters Ron Goodwine Member Auto (Account Executive) Bob Brisson Auto Connection Plus (President)

Auto Buyer s Workshop. Keynote Presenters Ron Goodwine Member Auto (Account Executive) Bob Brisson Auto Connection Plus (President) Auto Buyer s Workshop Keynote Presenters Ron Goodwine Member Auto (Account Executive) Bob Brisson Auto Connection Plus (President) Agenda Ron Goodwine Extended Warranty Understanding the value Bob Brisson

More information

FINANCE FOR YOUR BUSINESS NEEDS

FINANCE FOR YOUR BUSINESS NEEDS FINANCE FOR YOUR BUSINESS NEEDS FLEXIBLE FINANCE FROM THE ŠKODA SPECIALISTS Choosing a new car is a very personal thing, and we think car finance should be just as personal. We re here to help you create

More information

CREATING AN INTERNET CULTURE AT YOUR DEALERSHIP PG 4

CREATING AN INTERNET CULTURE AT YOUR DEALERSHIP PG 4 CREATING AN INTERNET CULTURE AT YOUR DEALERSHIP PG 4 CREATING AN INTERNET CULTURE AT YOUR DEALERSHIP Merchandising Online A. Photos B. Seller s Comments C. Promotions & Special Offers D. Merchandising

More information

Opportunities For Tax Business Owners

Opportunities For Tax Business Owners Opportunities For Tax Business Owners Our clients always come first. We are driven to provide them with error free returns, and complimentary financial products and services to help them keep more of their

More information

ihelp Mobile Medical Alarm - Dealer Program

ihelp Mobile Medical Alarm - Dealer Program ihelp Mobile Medical Alarm - Dealer Program With the advent of technology, many manufacturers of medical alert systems have now removed the necessity to have a base station, owing to their limited range.

More information

Travelers Auto and Home Insurance Program. Enhance your member benefits, not your costs.

Travelers Auto and Home Insurance Program. Enhance your member benefits, not your costs. Travelers Auto and Home Insurance Program Enhance your member benefits, not your costs. A Plan for Your Credit Union Enhance your benefits program, not your costs It s a fact. Good benefits programs help

More information

Accelerate Your Shop s Future HERE.

Accelerate Your Shop s Future HERE. Accelerate Your Shop s Future HERE. BUILD YOUR SHOP OF TOMORROW WITH A COMMITTED PARTNER AND NAPA AUTOCARE TOOLS NAPA AutoCare is an integrated program that unites everything you need to prosper not just

More information

With ShopKey Shop Management,

With ShopKey Shop Management, Shop Management With ShopKey Shop Management, I have my finger on the pulse of the repair from beginning to end. Your Business, Your Customers and their Vehicles Keeping track of all the moving parts in

More information

Presentation Slides. Lesson Nine. Cars and Loans 04/09

Presentation Slides. Lesson Nine. Cars and Loans 04/09 Presentation Slides $ Lesson Nine Cars and Loans 04/09 costs of owning and operating a motor vehicle ownership (fixed) costs: Depreciation (based on purchase price) Interest on loan (if buying on credit)

More information

Travelers Auto and Home Insurance Program. Enhance your benefits, not your costs.

Travelers Auto and Home Insurance Program. Enhance your benefits, not your costs. Travelers Auto and Home Insurance Program Enhance your benefits, not your costs. A Plan for Your Company Enhance your benefits program, not your costs It s a fact. Good benefits programs help attract and

More information

YOUR BENEFITS GUIDE. Welcome to your. CIBC Classic Visa. Card

YOUR BENEFITS GUIDE. Welcome to your. CIBC Classic Visa. Card YOUR BENEFITS GUIDE Welcome to your CIBC Classic Visa Card Welcome to your CIBC Classic Visa Card. And a completely different credit card experience. Your new CIBC Classic Visa Card comes with our promise

More information

The Total Loss Survival Guide How To Calculate The Value Of Your Vehicle After A Total Loss

The Total Loss Survival Guide How To Calculate The Value Of Your Vehicle After A Total Loss The Total Loss Survival Guide How To Calculate The Value Of Your Vehicle After A Total Loss TheyWroteOffMyCar.com., 2014 Table of Contents 1. Introduction...3 2. What is a total loss?...3 3. What is "Replace

More information

The Seven Deadly Sins Of Car Buying That Could Cost You Dearly, And How To Avoid Them

The Seven Deadly Sins Of Car Buying That Could Cost You Dearly, And How To Avoid Them The Seven Deadly Sins Of Car Buying That Could Cost You Dearly, And How To Avoid Them The Car Business 101... 2 Sin #1: Shopping Based On Monthly Payment Instead Of Price... 3 Sin #2: Putting Money Down

More information

WAYS EMAIL CAN HELP YOUR BUSINESS AND WHY IT S A POWERFUL TOOL TO CONNECT WITH CUSTOMERS

WAYS EMAIL CAN HELP YOUR BUSINESS AND WHY IT S A POWERFUL TOOL TO CONNECT WITH CUSTOMERS 1 3 5 2 4 WAYS EMAIL CAN HELP YOUR BUSINESS AND WHY IT S A POWERFUL TOOL TO CONNECT WITH CUSTOMERS 5 WAYS EMAIL CAN HELP YOUR BUSINESS AND WHY IT S A POWERFUL TOOL TO CONNECT WITH CUSTOMERS 2 How can email

More information

LIFE ESSENTIALS COLLECTION PEACE OF MIND COMPLETE PEACE OF MIND

LIFE ESSENTIALS COLLECTION PEACE OF MIND COMPLETE PEACE OF MIND LIFE ESSENTIALS COMPLETE PEACE OF MIND PEACE OF MIND COLLECTION 24/7 TELEMEDICINE Imagine you or your child wake up feeling sick maybe a runny nose, a cough and congestion. You already know that getting

More information

Dealer Management Solutions for Franchised Dealers

Dealer Management Solutions for Franchised Dealers Dealer Management Solutions for Franchised Dealers 1 DMS for Franchised Dealers 2 Dealer Management Solutions for Franchised Dealerships What separates Dealertrack DMS from the competition? Our unique

More information

Buying a Car. A Car Means Convenience. Which Car is Right for You?

Buying a Car. A Car Means Convenience. Which Car is Right for You? Buying a Car A Car Means Convenience It s Wednesday morning and you are sleeping soundly, dreaming about that Hawaiian vacation you d like to take. Suddenly you hear, instead of ocean waves, a loud buzz.

More information

New Cars Buying from a Licensed Dealer New Vehicle Warranty Florida s New Car Lemon Law

New Cars Buying from a Licensed Dealer New Vehicle Warranty Florida s New Car Lemon Law Buying a car is one of the most important and most expensive decisions most of us have to make. There is certainly no shortage of vehicles available, but buyers must know what to look for, what to ask

More information

Mobile Technician Business Guide

Mobile Technician Business Guide Mobile Technician Business Guide u Windshield Repair u Headlight Restoration u Glass Scratch Removal u Water spot & Stain Removal Why start a glass repair mobile technician business? Are you looking for

More information

Novated Lease Explained

Novated Lease Explained Novated Lease Explained At nlc, we provide you with the easiest, lowest-cost way to own and run the car of your choice. We take care of all your automotive needs, including car purchase, finance, insurance,

More information

Group Home and Auto Insurance. Your insurance shouldn t leave you wanting more. Satis Service

Group Home and Auto Insurance. Your insurance shouldn t leave you wanting more. Satis Service Group Home and Auto Insurance Your insurance shouldn t leave you wanting more Back Claimed by our s Satis Service facti Guar o ante *n e Total protection and peace of mind built around you For over 50

More information

2009 Intuit, Inc. All rights reserved. Intuit. Solution Provider Member Guide August 2009

2009 Intuit, Inc. All rights reserved. Intuit. Solution Provider Member Guide August 2009 2009 Intuit, Inc. All rights reserved. Intuit Solution Provider Member Guide August 2009 Intuit is committed to providing our Solution Providers with customized business management solutions, programs

More information

at-a-glance membership at a glance AAA.com

at-a-glance membership at a glance AAA.com at-a-glance membership at a glance AAA.com For more detailed information concerning your AAA membership and coverage, download a printer-friendly version at AAA.com/MemberGuide. If you do not have access

More information

Call on AAA with confidence. Have a question? Need a quote? Simply contact your nearest AAA Agent: Auto. Insurance 5451-41922-19

Call on AAA with confidence. Have a question? Need a quote? Simply contact your nearest AAA Agent: Auto. Insurance 5451-41922-19 Call on AAA with confidence. Have a question? Need a quote? Simply contact your nearest AAA Agent: Auto Insurance 5451-41922-19 Q U A L I T Y Day or night. You re covered, with AAA. Whatever you drive,

More information

Auto Insurance from The Hartford. Get the coverage and value you need for the long road ahead.

Auto Insurance from The Hartford. Get the coverage and value you need for the long road ahead. Auto Insurance from The Hartford Get the coverage and value you need for the long road ahead. Better coverage, better value for you and your family. When you buy auto insurance, you re not just protecting

More information

Service Reminder Customization

Service Reminder Customization August April 2008 Service Reminder Customization Optimizing your Marketing Efforts Advanced Training Coming Soon! Business Editorial Thanksgiving Promotion Service Reminder Customization The Service Reminder

More information

Understanding Vehicle Financing

Understanding Vehicle Financing Understanding Vehicle Financing Understanding Vehicle Financing With prices averaging more than $31,000 for a new vehicle and $17,000 for a used model from a dealership, you might consider financing or

More information

OVERVIEW Intelligent Communication Solutions for Automotive Dealerships

OVERVIEW Intelligent Communication Solutions for Automotive Dealerships OVERVIEW Intelligent Communication Solutions for Automotive Dealerships Avaya IP Office the Intelligent Communications solution for today s small and midsize auto dealers avaya.com 2 Millions of users

More information

the SALESTEAMLIVE FREQUENTLY ASKED QUESTIONS

the SALESTEAMLIVE FREQUENTLY ASKED QUESTIONS the SALESTEAMLIVE FREQUENTLY ASKED QUESTIONS Close your eyes and imagine being able to automate your marketing. Picture yourself sitting back and listening to your phone ringing with motivated sellers

More information

lesson nine cars and loans overheads

lesson nine cars and loans overheads lesson nine cars and loans overheads the cost of owning and operating a motor vehicle ownership (fixed) costs: Depreciation (based on purchase price) Interest on loan (if buying on credit) Insurance Registration

More information

insurance policy I m in the driver s seat!

insurance policy I m in the driver s seat! My first car insurance policy I m in the driver s seat! Car insurance is mandatory! Mandatory Car insurance primarily covers damage you could cause to others. It s called civil liability. Do you own a

More information

Why Buy Certified? 5200 Lake Worth Road Greenacres, FL 33463 BramanHondaPB.com 561-459-8924

Why Buy Certified? 5200 Lake Worth Road Greenacres, FL 33463 BramanHondaPB.com 561-459-8924 Why Buy 5200 Lake Worth Road Greenacres, FL 33463 561-459-8924 1 During the car buying process, you have to make a lot of decisions. Before you even step foot in the dealership, you have to decide whether

More information

FLORIDA LEMON LAW SUMMARY

FLORIDA LEMON LAW SUMMARY EXECUTIVE SUMMARY TIME PERIOD FOR FILING CLAIMS ELIGIBLE VEHICLE ELIGIBLE CONSUMER For certified procedure, Lemon Law Rights Period (24 months from original delivery) plus 60 days. For state Board, Lemon

More information

Liberty Mutual Auto & Home Voluntary Benefits. Name of Client Presented By: Date

Liberty Mutual Auto & Home Voluntary Benefits. Name of Client Presented By: Date Liberty Mutual Name of Client Presented By: Date 1 About Liberty Mutual Private provider of personal automobile, homeowners, workers compensation, general liability, commercial auto, business property,

More information

CIBC Platinum MasterCard

CIBC Platinum MasterCard YOUR WELCOME KIT Welcome to your CIBC Platinum MasterCard Card YOUR BENEFITS GUIDE Benefits at a Glance Welcome to your CIBC Platinum MasterCard Card 1 Chip-enabled CIBC Credit Card 1 CIBC Contactless

More information

PRESENTS. Top 5 Financing Options for Auto Repair Shop Owners

PRESENTS. Top 5 Financing Options for Auto Repair Shop Owners PRESENTS Top 5 Financing Options for Auto Repair Shop Owners TABLE OF CONTENTS Financing Options for Auto Repair Shop Owners 3 Unsecured Business Loans 4 Equipment Leasing & Financing 5 Business Line of

More information

Focus Group Summary: Residential Market for HVAC. Prepared for: SMACNA/SMWIA March, 2004

Focus Group Summary: Residential Market for HVAC. Prepared for: SMACNA/SMWIA March, 2004 Focus Group Summary: Residential Market for HVAC Prepared for: SMACNA/SMWIA March, 2004 1 Objectives 1. To understand the dynamics of the residential market for sheet metal and HVAC services. 2. To understand

More information

BUSINESS EQUIPMENT. www.ondemandhouston.com. www.ondemandhouston.com

BUSINESS EQUIPMENT. www.ondemandhouston.com. www.ondemandhouston.com BUSINESS EQUIPMENT www.ondemandhouston.com www.ondemandhouston.com About Us On Demand Office Equipment Is The Total Solution For All Of Your Business Needs: Office Equipment Printer Fleet Management Production

More information

Make an Impact With Centra Leasing, Inc.

Make an Impact With Centra Leasing, Inc. Make an Impact With C C offers financial solutions for businesses located throughout the United States. Our programs can help you acquire production equipment, technology improvements, software, even titled

More information

Excerpt from. Introduction to Auto Repair

Excerpt from. Introduction to Auto Repair Excerpt from Introduction to Auto Repair iii Preview The following is a sample excerpt from a study unit converted into the Adobe Acrobat format. A sample online exam is available for this excerpt. The

More information

focused on me Vehicle Financing Guide

focused on me Vehicle Financing Guide focused on me Vehicle Financing Guide Table of Contents Lease or Finance? 1 Cost of Buying a Vehicle 2 What you need to know about Financing 2 Understanding Vehicle Loan Financing Basics 3 Options for

More information

an exclusive few are infiniti certified.

an exclusive few are infiniti certified. many vehicles are certified. an exclusive few are infiniti certified. Infiniti Certified Pre-Owned vehicles provide not only the exceptional experience of owning an Infiniti at a pre-owned value, but true

More information

LISA MADIGAN. Home Repair and Construction

LISA MADIGAN. Home Repair and Construction OFFICE OF THE ATTORNEY GENERAL STATE OF ILLI NOIS LISA MADIGAN ILLINOIS ATTORNEY GENERAL Home Repair and Construction If you are like most Illinoisans, your home is your most valuable financial asset.

More information

CIBC PETRO-POINTS MasterCard

CIBC PETRO-POINTS MasterCard YOUR WELCOME KIT Welcome to your CIBC PETRO-POINTS MasterCard Card YOUR BENEFITS GUIDE Benefits at a Glance Welcome to your CIBC PETRO-POINTS MasterCard Card 1 Instant Fuel Savings and Great Rewards 1

More information

The 2013 NAPA AutoCare Mechanical Planning Guide

The 2013 NAPA AutoCare Mechanical Planning Guide The 2013 NAPA AutoCare Mechanical Planning Guide An Outside Sales Professionals Guide to Growing the Business and Relationship of Your Business Partners! Version 1.0 Table of Contents Page # Introduction

More information

Content Marketing. for Car Dealers

Content Marketing. for Car Dealers BEGINNER S GUIDE TO Content Marketing for Car Dealers It s no surprise that today s consumers shop differently than they used to. In fact, studies show that 95% of shoppers use digital channels to research

More information

Guide to Leasing Carpet Cleaning Equipment

Guide to Leasing Carpet Cleaning Equipment Guide to Leasing Carpet Cleaning Equipment You will find there are many advantages to Lease Rental which include Typically 24-Hour Set-Up Time! Fixed, Low Monthly Payments! VAT Paid On Monthly Rental (Not

More information

Used 2001 Toyota RAV4 4WD $6,978

Used 2001 Toyota RAV4 4WD $6,978 AT Car ID: AT-1909B2F3 Page 1 of 11 AT Car ID: AT-1909B2F3 Mileage... 78810 Exterior Color... Gray Interior Color... Gray Transmission... Manual Fuel Type... Gasoline Drive Type... 4 wheel drive - front

More information

maintenance solutions

maintenance solutions maintenance solutions Navistar s customer facing solutions fall under one brand called OnCommand. As one of the largest and most comprehensive packages of support services in the industry, OnCommand helps

More information

Automated AfterMarketing. Driven by Data Accelerated by Automation

Automated AfterMarketing. Driven by Data Accelerated by Automation Automated AfterMarketing Driven by Data Accelerated by Automation What Is Marketing Automation? Marketing automation is software and tactics that allow companies to buy and sell like Amazon * *HubSpot

More information

DIGITAL WEB MARKETING WE MAKE IT EASY!

DIGITAL WEB MARKETING WE MAKE IT EASY! DIGITAL WEB MARKETING WE MAKE IT EASY! INTERNET MARKETING SPECIALISTS WHAT WE RE KNOWN FOR... DYNAMIC SEM/PPC Dynamic Search Engine Marketing Leaders DIGITAL MARKETING. WE MAKE IT EASY! Having a dynamic

More information

Finance for your business needs

Finance for your business needs Finance for your business needs Flexible finance from the Volkswagen specialists Choosing a new car is a very personal thing. And we think car finance should be just as personal. We re here to help you

More information

A Guide to Novated Leases. www.sgfleet.com

A Guide to Novated Leases. www.sgfleet.com A Guide to Novated Leases www.sgfleet.com Improve the Weekly Budget A holiday, new clothes or just a bit more money in the wallet; whatever the reason, everyone should consider the potential improvements

More information

Low-Cost, High-Impact Marketing Secrets to Ramp Up Your Biz

Low-Cost, High-Impact Marketing Secrets to Ramp Up Your Biz Low-Cost, High-Impact Marketing Secrets to Ramp Up Your Biz Rosalie Marcus, The Promo Biz Coach Tuesday, July 13 11:00 a.m.-noon Room 183A Sponsored by Fields Manufacturing asi/54100 All education handouts

More information

The Missing Piece of Marketing Automation: Your Phone. What matters most is the strategy and skill with which you use it.

The Missing Piece of Marketing Automation: Your Phone. What matters most is the strategy and skill with which you use it. The Missing Piece of Marketing Automation: Your Phone What matters most is the strategy and skill with which you use it. It s an ambition for businesses all over the globe: discover a way to market your

More information

Travelers Auto and Home Insurance Program

Travelers Auto and Home Insurance Program Travelers Auto and Home Insurance Program ENHANCE YOUR CREDIT UNION MEMBER BENEFITS, NOT YOUR COSTS A plan for your credit union Enhance your member benefits, not your costs It s a fact. Good member benefits

More information

Greetings, NEA Member Benefits. Helping Make Members' Lives Better. Guy Kendall-Freas Affiliate Relations Specialist. NEA Member Benefits

Greetings, NEA Member Benefits. Helping Make Members' Lives Better. Guy Kendall-Freas Affiliate Relations Specialist. NEA Member Benefits NEA Member Benefits Helping Make Members' Lives Better Guy Kendall-Freas Affiliate Relations Specialist NEA Member Benefits OH/KY/WV Regional Office 1217 Monterey Dr. Mansfield, Ohio 44907 888-749-7380

More information

CIBC Dividend One MasterCard

CIBC Dividend One MasterCard YOUR WELCOME KIT Welcome to your CIBC Dividend One MasterCard Card YOUR BENEFITS GUIDE Benefits at a Glance Welcome to your CIBC Dividend One MasterCard Card 1 Chip-enabled CIBC Credit Card 1 CIBC Contactless

More information

DIVISION OF INSURANCE

DIVISION OF INSURANCE Alaska Consumer Guide to Auto Insurance State of Alaska Department of Commerce, Community, and Economic Development DIVISION OF INSURANCE About the Alaska Division of Insurance The Alaska Division of Insurance

More information

Vehicle purchasing guide

Vehicle purchasing guide Vehicle purchasing guide Buy from a licensed Wisconsin dealer and you are protected by Wisconsin's motor vehicle trade practice law. Dealers follow the law when they advertise, display, and sell vehicles.

More information

GAIN A COMPETITIVE EDGE SAVE TIME AND MONEY GROW YOUR BUSINESS YOUR OFFICIAL MEMBER BENEFITS PROGRAM BANKING SERVICES AND CREDIT CARD

GAIN A COMPETITIVE EDGE SAVE TIME AND MONEY GROW YOUR BUSINESS YOUR OFFICIAL MEMBER BENEFITS PROGRAM BANKING SERVICES AND CREDIT CARD 2 15 REALTOR BENEFITS PROGRAM YOUR OFFICIAL MEMBER BENEFITS PROGRAM OFFERS AND DISCOUNTS AT-A-GLANCE The REALTOR BENEFITS PROGRAM is the official member benefits resource of the NATIONAL ASSOCIATION OF

More information

Measuring and Evaluating Results

Measuring and Evaluating Results Introduction Measuring and evaluating results will provide you and your associates with the vital information you need for making key strategic and tactical decisions prior to, at and after the trade shows,

More information

24/7 SERVICE HOTLINE HOUSTON, SAN ANTONIO, AUSTIN, DALLAS, FT. WORTH, LOUISIANA, OKLAHOMA (& anywhere in-between) 888-359-7237

24/7 SERVICE HOTLINE HOUSTON, SAN ANTONIO, AUSTIN, DALLAS, FT. WORTH, LOUISIANA, OKLAHOMA (& anywhere in-between) 888-359-7237 24/7 SERVICE HOTLINE HOUSTON, SAN ANTONIO, AUSTIN, DALLAS, FT. WORTH, LOUISIANA, OKLAHOMA (& anywhere in-between) 888-359-7237 Dear Fleet Owner or Manager, Please take a moment to review the following

More information

Extended Service Plans/Extended Warranties

Extended Service Plans/Extended Warranties Extended Service Plans/Extended Warranties Consumers Guidelines to ESPs As a consumer, you realize that unexpected automotive repairs can have a significant impact on your budget. With high fuel costs,

More information

Purchasing a vehicle can greatly affect students financial situations. In this lesson, students will:

Purchasing a vehicle can greatly affect students financial situations. In this lesson, students will: PROJECT 7: PURCHASING A VEHICLE INSTRUCTOR OVERVIEW Through this assignment students will gain a better understanding of the car-buying process and the components that affect monthly payments. We will

More information

Individualized Marketing. Strengthens Customer Loyalty. and Increases Sales Potential (based on an example from the automotive industry) February 2003

Individualized Marketing. Strengthens Customer Loyalty. and Increases Sales Potential (based on an example from the automotive industry) February 2003 Individualized Marketing Strengthens Customer Loyalty and Increases Sales Potential (based on an example from the automotive industry) February 2003 Abstract According to a study by Mercer International

More information

Are the fixed ops broken?

Are the fixed ops broken? Are the fixed ops broken? What happened to our absorption rates? By Brad Fothergill For decades, the New Car Dealership was a family and community affair often with a gas pump out front. Customers could

More information

Repair Suite Core Positioning Matrix

Repair Suite Core Positioning Matrix Core Positioning Matrix Working Document as of June 2015 Product Name (For use at AAA owned and AAA Approved Repair facilities.), which powers the customer facing Online Garage, is a customer acquisition

More information

AUTO, HOME, FLOOD AND UMBRELLA. Protection for More Than Your Car and Home. Peace of mind for your financial future

AUTO, HOME, FLOOD AND UMBRELLA. Protection for More Than Your Car and Home. Peace of mind for your financial future AUTO, HOME, FLOOD AND UMBRELLA Protection for More Than Your Car and Home Peace of mind for your financial future The Hartford Protects All Areas and Stages of Your Life. Like most people, when you hear

More information

DIGITAL WEB MARKETING WE MAKE IT EASY!

DIGITAL WEB MARKETING WE MAKE IT EASY! DIGITAL WEB MARKETING WE MAKE IT EASY! INTERNET MARKETING SPECIALISTS DIGITAL MARKETING. WE MAKE IT EASY! Having a dynamic website is only one piece of the puzzle. Attracting more valid prospects to your

More information

Familiarize yourself with laws that authorize and regulate vehicle dealership financing and leasing.

Familiarize yourself with laws that authorize and regulate vehicle dealership financing and leasing. W ith prices averaging more than $28,000 for a new vehicle and $15,000 for a used vehicle, most consumers need financing or leasing to acquire a vehicle. In some cases, buyers use direct lending: they

More information

u n i t s i x Insurance: Your Protection Could you afford to pay for the damages you

u n i t s i x Insurance: Your Protection Could you afford to pay for the damages you Unit Six Insurance: Your Protection You're healthy, young, vivacious, and happy. Why in the world would you need insurance? You know the guy who was hit while riding his motorcycle or the girl who broke

More information

Backed by our Claims Service Satisfaction Guarantee. Home and Auto Insurance. Total protection and peace of mind built around you

Backed by our Claims Service Satisfaction Guarantee. Home and Auto Insurance. Total protection and peace of mind built around you Backed by our Claims Service Satisfaction Guarantee Home and Auto Insurance Total protection and peace of mind built around you It s good to be home Especially when you re well protected Your home is an

More information

GT Car Center (GTCC) FAQ - Question and answers

GT Car Center (GTCC) FAQ - Question and answers Content 1. What does GT Car stand for?... 2 2. Why was the GT Car Center concept developed?... 2 3. Who benefits from the GT Car Center network?... 2 4. How international is GT Car Center?... 2 5. Why

More information

Sales and General Management Service and Technical Management. TADA.ca

Sales and General Management Service and Technical Management. TADA.ca Sales and General Management Service and Technical Management TADA.ca THE AUTOMOTIVE INDUSTRY: AN INTRODUCTION The Automotive industry in Canada is a vibrant and growing industry that is only getting bigger.

More information

Novex Group Insurance

Novex Group Insurance Novex Group Insurance Air Cadet League of Canada Ontario Provincial Committee Date What is group personal insurance? A program that provides the opportunity for eligible members of the OPC group and some

More information

7 QUESTIONS TO ASK WHILE EMPLOYERSRESOURCE.COM

7 QUESTIONS TO ASK WHILE EMPLOYERSRESOURCE.COM 7 QUESTIONS TO ASK WHILE SHOPPING PEOs EMPLOYERSRESOURCE.COM Why We Created this Guide We created this guide for those who have heard about PEO companies and the advantages they offer to businesses and

More information

Residential Service Offerings

Residential Service Offerings Affordable Technology Support For Your Home Residential Service Offerings Comtex Technologies Co. (317) 409-4592 Fax (317) 926-5975 Email: sales@comtex.us SERVING THE INDIANAPOLIS, IN AREA SINCE 2000 Now

More information