Core Filtering Admin Guide

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1 Core Filtering Admin Guide 3193 Red Hill Avenue Costa Mesa, CA United States p.866.spam.out f e.

2 Table of Contents Login... 3 Overview... 3 Quarantine... 3 Policies... 4 Setup... 4 Reports... 5 Users... 5 Domains... 6 Groups... 6 Page 2

3 LOGIN to the Spam Soap Console: go to Your credentials are provided in your Welcome Document. DEFENSE OVERVIEW After logging in, the first page that loads is the Overview tab, under the main heading of Defense. Click Display Statistics to get rollup data for all your domains. This provides a 24 hour snap-shot of data like total traffic, messages filtered for reasons of spam, virus or attachment, Disaster Recovery activity, and more. More data is available in the Reports tab (see Reports Tab). DEFENSE QUARANTINE Clicking on this tab brings you to a search engine where you can search for quarantined mail based on the following criteria; sender, recipient, threat, day, direction (inbound and/or outbound if applicable). Use the help button to get specific information about each function. Page 3

4 DEFENSE POLICIES Clicking on this tab brings you to your Policy Sets, which control how viruses, spam, content, attachments, etc. are handled according to your preferences. Take a few minutes to browse through to check the default settings. Any changes made here will affect the entire domain. New policy sets can be created and groups of users assigned to these policies with different settings and configurations. Use the help button to get specific information about each section and its use. *The Message Continuity Tab appears only for Customers provisioned with this service, which provides webmail access to messages queued in Disaster Recovery, for 60 days. The tab itself pertains to mail for the logged-in user only. DEFENSE SETUP Clicking on this tab brings you to the Setup area where you can add/change inbound and/or outbound servers, manage Disaster Recovery, view your mx records, change your user creation settings (SMTP discovery or Explicit), or create notification distribution lists. Use the help button to get specific information about each section and its use. Page 4

5 DEFENSE REPORTS Clicking on this tab brings you to the default report: Traffic: Overview. This report shows inbound and/or outbound traffic and bandwidth for the current week. Use the Report and Period drop-down menus to select various reports or time periods. Use the help button to get specific information about each report. ACCOUNT MANAGEMENT USERS Clicking on Account Management brings you to the Users tab, showing a list of current users under user accounts. By default, SMTP discovery creates a new user as valid inbound mail is received for that user. If you don t see all your users listed (or the user in question has not received a quarantine report after 7 days of service), you may need to create such users manually. This can be done by clicking create users. Other links include my account, delete users, user aliases, and user authentication. Use the help button to get specific information about each section and its use. Page 5

6 ACCOUNT MANAGEMENT DOMAINS Clicking on this tab shows a list of domains filtered for your customer account. Clicking on a domain in the list brings you to the Domain Details page, showing General Settings and Defense Settings. Please contact Spam Soap to make changes to your account. ACCOUNT MANAGEMENT GROUPS This section allows you to create groups, assign users to those groups, and assign groups to various policy sets ( Defense), giving customized configurations to specified groups of users. Page 6

Core Protection Suite

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