Knowledge Services Managed Service Provider (MSP) Program for. State of Ohio Manager Training

Transcription

1 Knowledge Services Managed Service Provider (MSP) Program for State of Ohio Manager Training

2 Agenda Knowledge Services Overview Definitions State Objectives Program Benefits Roles & Responsibilities with Process Overview Additional Program Information Requisition Form Rate Card Structure Onboarding Requirements Terminology dotstaff VMS Demo Contact Information Questions & Answers 2

3 Corporate Overview Founded in 1994 Certified WBE Contingent Labor Management Experts Managed Service Provider (MSP) Vendor Management System (VMS) Employer of Record (EOR) / Payrolling IC Compliance / 1099 / PPACA Risk Mitigation Staffing / Recruiting Proven VMS technology - dotstaff All skill categories: IT, Clerical / Admin, Medical, Seasonal, Specialty >50 enterprise-wide implementations with a presence in 50 States Extensive Government experience MSP for States of Indiana, Arizona, Maine, Tennessee, Florida & Utah Federal, State, City, County, Quasi-Governmental, Education 3

4 Definitions A Managed Service Provider (MSP) is a company that takes on primary responsibility for managing an organization s contingent and service-based workforce program. A Vendor Management System (VMS) is a web-based workforce management solution providing transparency and governance over the entire workforce (including FTE s) in accordance with the organization s business rules. MSP VMS 4

5 State of Ohio Objectives Provide cost savings Increase competition & accountability among subcontractors Provide opportunities for all subcontractors, including MBE & EDGE programs Provide process efficiencies & policies to ensure compliance Track, monitor & manage MSP program & subcontractor performance Enhance visibility into the State s IT staff augmentation spend & usage Increase overall quality & speed of IT staff augmentation Allow other governmental entities to utilize Contract 5

6 Program Benefits Workforce management consultation Single point of contact Resource quality & retention Reduced administrative duties Pre-screening resumes Business analysis & reporting Subcontractor relationships Web based time entry & expense approval Streamlined processes Greater compliance in pre-onboarding requirements Consolidated invoicing 6

7 When & How to Engage the MSP When to engage the MSP: Need a new contractor? Need a new PO for a current contractor? Is your State Term Schedule expiring? How to engage the MSP: Call MSP program team MSP program team Fill out Requisition Form Meet with an MSP program team member 7

8 Process Workflow Request Reporting Create Invoice Submit Time Approval Qualify Time Entry Interview MSP / VMS State Manager On-Board Subcontractor Contractor 8

9 Requisition Process Agency submit IT Staff Augmentation Contractor Request Form MSP Team qualifies request MSP Team creates posting in dotstaff VMS MSP Team sends posting for review / approval to EITC and SIM Groups EITC and SIM Groups review and approve in dotstaff VMS MSP Team releases approved posting to Subcontractors in dotstaff VMS Subcontractors submit qualified candidates MSP Team reviews resumes and sends qualified candidates to Agency via dotstaff VMS Agency reviews resumes and contacts MSP Team to coordinate interviews 9

10 Requisition Process, cont. MSP Team coordinates interviews with Subcontractors Subcontractors confirm date / time for interview Agency interviews candidates and makes selection MSP Team notifies Subcontractors of selection and request BAFO Subcontractor confirms acceptance MSP Team notifies Agency of final rate for Release and Permit Agency prepares and submits an OIT Release and Permit request Agency generates Requisition and PO in OAKS Agency provides MSP Team with PO 10

11 State of Ohio Manager Responsibilities Request Reporting Create Invoice Time Approval State s Role: Request for resource with budget approval Review resumes, conduct interview and select candidate Approve time in VMS Manage day-to-day work of contractor Escalate any issues with contractor or subcontractor to MSP Submit Qualify Time Entry Interview MSP / VMS State Manager On-Board Subcontractor Contractor 11

12 State of Ohio MSP Team Responsibilities Request Reporting Create Invoice Time Approval MSP Role: Qualify and create requisition Candidate qualification and review Best and Final Offer (BAFO) negotiation Coordination of start date & onboarding requirements process Compliance auditing Invoice State and pay subcontractor community Train and educate on MSP program and VMS Contract Management Subcontractor Management Submit Qualify Time Entry Interview MSP / VMS State Manager On-Board Subcontractor Contractor 12

13 State of Ohio Subcontractor Responsibilities Request Reporting Create Invoice Time Approval Subcontractor s Role: Recruit and submit candidate in VMS Manage contractor Responsible for all contractor payroll, payroll taxes and statutory costs Responsible to address and answer any payroll and benefit questions of contractor Submit Qualify Time Entry Interview MSP / VMS State Manager On-Board Subcontractor Contractor 13

14 Requisition Form Link to Requisition Form 14

15 Rate Card Not To Exceed (NTE) Rate Card 15

16 Onboarding Requirements Onboarding Requirements Background Check PEDACKN Form will be collected by MSP and sent to Agency Manager Contract Worker ID Request Form will be collected by MSP and sent to Agency Manager Any Agency specific requirements, please inform MSP on Requisition Form 16

17 Terminology Bid / Submission Resource Posting Contract Project 17

18 dotstaff Demonstration 18

19 State of Ohio Manager Website Site Includes: Steps to Use the MSP Program Process Flow Requisition Form Program Overview Get Started Guides Not To Exceed (NTE) Rate Card 19

20 Contact Information Thank you for your time today! 20