Service Capability Statement
|
|
- Ronald Augustine Burns
- 8 years ago
- Views:
Transcription
1 Executive Summary Incorporated in New York in 1993, Diaspark is a 1000 Member Software Services & Solutions Company with its Corporate Headquarters in Edison, New Jersey. It has a strong services offering in Enterprise software, Mobile applications and IT staffing space with over 15 year of business experience and diversified client-base. With current annual revenue exceeding $ 30 Million, Diaspark has experienced consistent Y-O-Y growth with its strong emphasis on quickly applying new and emerging technology and platforms in its implementations. Diaspark is one amongst the select group of Microsoft Managed Gold Partners in the tristate area of New York, New Jersey & Connecticut. Diaspark provides the most innovative, efficient and cost-effective workforce solutions in today s marketplace. Diaspark leverages its mature, quality-certified processes to provide a variety of standard and customized solutions and programs to help clients optimize their supply chain and increase time to market of their workforce requirements. Diaspark s workforce solutions help clients increase efficiency, accelerate project progress, cut costs, and ultimately enhance their competitive edge. Over a 15 years span in providing staffing solutions to Fortune 2000 clients with Preferred Supplier relationships, Diaspark has proven the value of strategic and performance-driven partnerships by providing mutually-beneficial services ranging from full lifecycle staffing to vendor management. Diaspark excels at staff augmentation, direct hire, pay rolling, and transitioning of individuals or teams for job categories ranging from information technology to hard to find positions. Whether req-to-check full lifecycle recruiting, vendor management, or complete recruitment process outsourcing, Diaspark has the solutions to fulfill the requirements of any organization. Workforce Solutions Temporary Staffing Temporary labor engagements provide advanced benefits to companies that often utilized skill-sets such as information technology, administrative, accounting, clerical, financial, and others on a program, project, or time sensitive basis. Diaspark leverages its global, 24x7 service delivery model to source, screen and place temporary labor across general skill-sets in well-populated as well as remote geographies. Temp-to-Hire & Fulltime Staffing Frequently, clients are so impressed with the skills sets of our consultants that they aspire to employ the consultant on a full-time basis. Diaspark understands and appreciates the client s ability to identify top talent and their desire to retain them; therefore, Diaspark has implemented client-friendly terms for the conversion of contingent or temporary labor to permanent employees. 1
2 Staff / Vendor Transitioning The transitioning of consultants or teams of consultants from one vendor to another is often the outcome of a vendor consolidation or de-selection activity. Through a successful vendor consolidation program, the client reaps the advantages of engaging with fewer, more qualified suppliers. Benefits include: Sourcing activities can be centralized and ultimately more efficient There will not be vast disparities in fees There will not be variances in contracts There are limited candidate ownership questions; hence, less co-employment risk Deliverables across the board will be more consistent Diaspark concurs that the periodic assessment of suppliers is a necessary aspect of continuous improvement and due diligence in supply chain management. Ultimately, the best suppliers rise to the top when appraised according to KPIs and metrics-based performance. Diaspark has a team dedicated to the transitioning practice and is wholly proficient at assuming management responsibility and becoming the employer of record for a consultant, group of consultants, or project team previously on-boarded by another vendor. Diaspark is pleased to say that the company has often been the recipient of additional consultants after vendor consolidation programs and has transitioned multiple consultants from the de-selected supplier over the past few years. Delivery Excellence Diaspark best serves its clients by adhering to and executing superior processes. The company is dedicated to operational excellence as part of a client-centric mindset that assures consistent execution. Through 18 years of experience, Diaspark has developed and refined every step in the full lifecycle staffing fulfillment and consultant management practice. Key aspects of our service delivery model include: 24x7 sourcing teams Resource Availability & Consultant Management System RAC Relationship management and service delivery teams throughout the US Goal setting for each team member Client-wise service-level understanding Close monitoring of quality Strong in-house workflow system for resume search, screening, submittals to placement Strong technical team to ensure quality delivery Metric-based performance expectation from all team members 2
3 Workflow Structuring Flowchart 3
4 Consultant Management Managing human capital at every level is integral to the health of every strategic engagement. Consultant management is therefore at the top priority, as the company strives to forge strong ties with its offsite consultants. Diaspark has created an industry-unique consultant relationship management system with resource support, communications, and retention administration. Diasparks outreach program, driven by consultant relationship managers and supported by a powerful, web-based ERP platform that organizes timesheet reporting, expenses and other closing formalities. Diaspark consultants are subject matter experts in such areas as: Application Development & Maintenance (ADM) Application Testing Business Analysis Business Intelligence, Data Warehousing & Analytics Client / Server Application Development ERP Implementation, Maintenance & Support Infrastructure Support & Management Mainframe Legacy Systems Maintenance Mobile Applications Network Architecture, Planning, Development, Implementation Object Oriented Design and Development Project / Program Management Quality Assurance & Porting Relational Database Design & Development Systems Architecture & Planning Systems & Application Integration Web Application & Content Management Web Design & Development With Diaspark s Services, each client has the benefit of supplementing its existing IT staff with the most qualified individuals (or teams) in the marketplace at competitive rates. Managerial Proficiency Diaspark s management and service delivery teams are an assembly of educated and experienced managers and recruiters having masters degrees or higher to serve the highly agile North American market. The company uses latest technology and recruiting methods to source, onboard & manage qualified consultants and its subcontractors. The Diaspark team focuses on placing consultants with business acumen in addition to technology skills; therefore, Diaspark hires IT experienced people who reflect: 4
5 The ability to translate business objectives into technical solutions Technical skills that match the client s objective and vision Experience in assuring project deliverables on time and on schedule Commitment to be a top performer Winning attitude with strong communication skills Diaspark's best practices in project management, timely delivery and transparency have been instrumental in enjoying a symbiotic relationship with all our customers served for almost two decades. Technological Proficiency Today s global business environment demands enterprise solutions to be proactive and responsive. Building such solutions requires a 360 approach to keep pace with the current needs as well as prepare for the future. Over the past 15 years, Diaspark has been helping enterprises leverage new and emerging technologies to achieve their business goals and become competitive. We provide roadmap definitions, development, deployment services and support. The key strengths that we bring are: Dedicated PPQA and SEPG teams for adherence to process compliance as per Level 3 of Software Engineering Institute s Capability Maturity Model (SEI-CMM Level 3) standards. Vast resource in legacy technologies which aids in migration assignments. Project Management via Microsoft Enterprise Project Management which creates a workspace for each project to manage projected related tasks, documents and communication. Microsoft Enterprise Project Management (EPM) is an end-to-end collaborative project management tool to manage the execution. It is integrated with SharePoint server to provide a web-based interface to the project team for effective collaboration. Each team member can view their tasks, update timesheet and submit it for approval. EPM also creates a project-specific site where team can maintain, share documents and communicate with the team through announcements, discussions, project status reports, milestone, issues register, risk register etc. This is a common platform between Diaspark and the client to review an on-going project Diaspark also is CMMI-3 certified which drives the organization to be highly systemized in its processes. Our best practices in project management bring in enhanced productivity, performance, control over costs and stake holder's satisfaction. Quality Management is an incessant process at Diaspark which is continuously enhanced via project audits, best practices and knowledge gained by every project that we execute. To ensure quality as per SE/SW CMMI v1.1, we take additional care in handling issue log using JIRA. An online and workflow driven bug reporting tool. An issue could represent a software bug, a project task, a helpdesk ticket, a change request etc. and is handled as per the defined workflow in JIRA. 5
CUSTOMER SUCCESS STORIES
[ Applications Development, MSO ] TEKSYSTEMS GLOBAL SERVICES CUSTOMER SUCCESS STORIES Client Profile Industry: Financial Services Client Revenue: The parent company holds more than $340 billion in assets
More informationConnecting the essential pieces to build a powerful information platform
Connecting the essential pieces to build a powerful information platform End-to-end SharePoint consulting Implementation, integration, migration, and custom development Access the leading SharePoint technical
More informationRandstad Enterprise Healthcare Solutions. talent, strategic services, workforce management and technology solutions
Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management and technology solutions Randstad Enterprise Healthcare Solutions talent, strategic services, workforce management
More informationRandstad Managed Services A better brand of managed services
Randstad Managed Services A better brand of managed services Staffing procurement plus. In today s world of work, contingent staffing has become a function of both Human Resources and Procurement, reflecting
More informationHitting your Technology Goals
Hitting your Technology Goals is a Tough Job Let Us Help Prepare You for YOUR Climb to the Top NEW YORK CHICAGO SAN FRANCISCO INDIA Find Your Way to the Top with EVEREST CONSULTING GROUP Services. EVEREST
More informationSolutions for Today. Success for the Long Run. 1/8 Next
Solutions for Today. Success for the Long Run. 1/8 Next Our local Austin office has had the pleasure of working with Integrated Human Capital for the past three years, and have found them to be an excellent
More informationTransform your customer relationships. Avanade Customer Relationship Management Services
Transform your customer relationships Avanade Customer Relationship Management Services The opportunity to improve business results with solutions that drive better customer relationships and insights
More informationSonata Managed Application Lifecycle Services
Sonata Managed Application Lifecycle Services Leveraging IT to Deliver Growth-Centric Business Transformation Make IT an Enabler of Your Business with the Right Partner In today s complex and ever-changing
More informationInformation Technology Strategic Plan
Information Technology Strategic Plan IT Strategic Plan Benefits Establishes strategic IT goals, assures corporate alignment Benefits of executive/it engagement in plan development Sets an agreed vision
More informationMission Statement. Provide comprehensive vendor and project management solutions tailored specifically to our clients needs.
Mission Statement Provide comprehensive vendor and project management solutions tailored specifically to our clients needs. Company History 1997 Founded Icon Information Consultants, LP Market Focus: Contingent
More informationIT Staff Augmentation & Consulting. Project Management Business Process Outsourcing. Achieving Every Day
IT Staff Augmentation & Consulting Project Management Business Process Outsourcing Achieving Every Day Providing business solutions worldwide leveraging people and technology OVERVIEW Artech Information
More informationTop Tier Staffing, LLC. General Information
36 General Information What s In It For You Introduction Staffing Services Managed Services Consulting Services RPO FAQs Contact Info Top Tier Staffing, LLC ASA Member American Staffing Association MWBE
More informationPART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER
THE FUNDAMENTAL S OF MANAGED SERVICE PROVIDER (MSP) PROGR AMS PART 1 OF 3 PART 1: THE WHAT, WHO, AND WHY OF MSP BY JENNIFER SPICHER CONTENTS p3 Introduction p4 Why an MSP is Important p6 What Is an MSP?
More informationIT Product Development & Solution Provider IT Project Management Technology Risk Management Strategy & Services Result & Process Oriented IT Services
IT Product Development & Solution Provider IT Project Management Technology Risk Management Strategy & Services Result & Process Oriented IT Services EITACIES Overview EITACIES Inc is product based and
More informationENABLE ENHANCE EXCEL www.layerv.co.uk
ENABLE ENHANCE EXCEL ABOUT US LayerV is an IT consultancy and end-to-end cloud service provider. We deliver winning IT strategies to help companies generate new value and manage technological change throughout
More informationSupply Chain Management Build Connections
Build Connections Enabling a business in manufacturing Building High-Value Connections with Partners and Suppliers Build Connections Is your supply chain responsive, adaptive, agile, and efficient? How
More informationBest Practices of the Most Effective Workforce Management Solutions
White Paper Recruitment Process Outsourcing Best Practices of the Most Effective Workforce Management Solutions MSP or Contractor RPO? Today, organisations recognise that managing their contingent workforce
More informationFully in Control. Management Information. Pomerantz can customize virtually any type of report to meet your productivity requirements.
Pomerantz Can Improve [ Productivity] To help improve your productivity, look to Pomerantz. The Productivity Analysis Report measures daily and weekly goals. The Daily Labor Productivity Report is a valuable
More informationFacilitating a Windows 7 Upgrade and Application Packaging for a Major U.S. Bank
Customer Success Stories TEKsystems Financial Services Facilitating a Windows 7 Upgrade and Application Packaging for a Major U.S. Bank FINANCIAL SERVICES NETWORK INFRASTRUCTURE SERVICES TECHNOLOGY DEPLOYMENT
More informationPart 2: sourcing models
The Fundamentals of Managed Service Provider (MSP) Programs Part 2 of 3 Part 2: sourcing models By Jennifer Spicher contents This is the second of a three-part series designed to outline key components
More informationA Corporate Profile. www.thakralone.com
A Corporate Profile www.thakralone.com WHO WE ARE Incorporated in 1997, Thakral One (formerly known as Raffles Solutions) aims to bridge the gap between business and information technology in emerging
More informationPart 3: Business Case and Readiness
The Fundamentals of Managed Service Provider (MSP) Programs Part 3 of 3 Part 3: Business Case and Readiness By Jennifer Spicher contents This is the final of a three-part series designed to outline key
More informationWorld-Renouned Services
World-Renouned Services Digital Intelligence Systems, LLC (DISYS) is a global managed staffing and services company with core capabilities in: Agile Solutions Infrastructure Support Services Application
More informationA Collaborative Approach to Creating an Agile Workforce
A Collaborative Approach to Creating an Agile Workforce In periods of economic uncertainty, every company strives to increase its agility. During past economic downturns, companies employed tighten your
More informationInnovation through Outsourcing
Innovation through Outsourcing Timothy Gehrig timothy.gehrig@cedarcrestone.com David Moore david.moore@cedarcrestone.com Agenda Expectations CedarCrestone Introduction Market Direction Outsourcing Solutions
More informationStreamline your staffing process with a vendor management system that fits your business
Peopleclick VMS Streamline your staffing process with a vendor management system that fits your business Peopleclick VMS is web-based, enterprise-wide vendor management software that automates, tracks
More informationCloud Call Centre. itouch Vision. This document gives an overview of the cloud call Centre and discusses the different features and functionality.
itouch Vision Cloud Call Centre This document gives an overview of the cloud call Centre and discusses the different features and functionality. For further information, about implementation and pricing
More informationCordys Business Operations Platform
SERVICE DEFINITION Cordys Business Operations GCloud IV - PaaS Copyright 2012 Cordys B.V. All rights reserved. Table of Content Cordys Business Operations... 1 Table of Content... 2 Introduction... 4 Document
More informationHow To Get A Better At Developing An Application
Whitepaper Rethink application possibilities and align to desired business outcomes EALA results January 2014 2014 Avanade Inc. All rights reserved. Executive summary It s a new world of applications.
More informationThe Drake Suite of Talent Management Solutions. Increasing the Return on your Human Capital Investment
The Drake Suite of Talent Management Solutions Increasing the Return on your Human Capital Investment Increasing the Return on your Human Capital Investment An integrated and comprehensive approach to
More informationEXPERTISE FOR WHERE YOU RE HEADED
EXPERTISE FOR WHERE YOU RE HEADED CREATING A ROADMAP FOR TOMORROW We offer a complete range of business technology services fueled by proven methodologies, process optimization and best practices. Whether
More informationAn RCG White Paper The Data Governance Maturity Model
The Dataa Governance Maturity Model This document is the copyrighted and intellectual property of RCG Global Services (RCG). All rights of use and reproduction are reserved by RCG and any use in full requires
More informationFieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce.
Fieldglass industry-leading Vendor Management System (VMS) powers the flexible workforce. Take a smarter approach to managing your contingent workforce and services procurement programs. FIELDGLASS Manage
More informationLeading the Way in Virtualization and Modernization From the Data Center to the Desktop
welcome to entisys solutions Leading the Way in Virtualization and Modernization From the Data Center to the Desktop At Entisys Solutions, we know your enterprise is facing intense business challenges
More informationPRECANT CONSULTING PRIVATE LIMITED. Sales Office: No. 17, Inhwa Business Centre, IRIS Tech Park, Gurgaon.
PRECANT CONSULTING PRIVATE LIMITED Sales Office: No. 17, Inhwa Business Centre, IRIS Tech Park, Gurgaon. Development Center: D-77, Sector 63, Noida-201301. Phone +91 120 4313630 (India) Mobile +91 91 9910210572,
More informationWhite Paper: AlfaPeople ITSM 2013. This whitepaper discusses how ITIL 3.0 can benefit your business.
White Paper: AlfaPeople ITSM 2013 This whitepaper discusses how ITIL 3.0 can benefit your business. Executive Summary Imagine trying to run a manufacturing business without a comprehensive and detailed
More informationReadymade SharePoint Apps
www.adapt-india.com Adapt will help you discover the ultimate value behind your SharePoint investment, which is, how it can work with your existing environment and beyond. Adapt brings a unique blend of
More informationRPO ASIA RECRUITMENT PROCESS OUTSOURCING. Baker s Dozen. Customer Satisfaction Ratings RPO PROVIDERS 2010 Winner
RPO ASIA RECRUITMENT PROCESS OUTSOURCING Baker s Dozen Customer Satisfaction Ratings RPO PROVIDERS 2010 Winner Hudson RPO Asia is proud to be the winner of a number of industry rated awards including:
More informationIndia USA South Africa
ISO 9001:2008 & ISO/IEC 27001:2005 Certified Company Brick On Brick BOB Tech Solutions Pvt. Ltd. 3/4, 1st Floor, Maruti Towers, Hosur Road, Madiwala, Bangalore 560068 Tel - + 91 80-4001 6000 www.bobtechsolutions.com
More informationWorkforce Planning & Analytics: Advancing Your Organization s Capability
Workforce Planning & Analytics: How to Create or Advance Your Organization s Ability to Generate Actionable Workforce Insight Presented by Al Adamsen al.adamsen@talentstrategyinstitute.com 415-652-2745
More informationTransform the economics of IT, unlock the business value Managed Services
Transform the economics of IT, unlock the business value "Avanade has become a trusted partner. They understand our business and they continue to offer advice and solutions that keep our systems in tune
More informationYour Information Technology Partner. Company Overview. Copyright Mantra IS LLC. All rights reserved.
Your Information Technology Partner Company Overview Company Overview Who We Are Mantra Information Services is a Microsoft Gold Certified custom software development and IT consulting company. We help
More informationCisco Remote Management Services for Financial Services
Cisco Remote Management Services for Financial Services The global financial services industry continues to evolve to adjust to a shifting market landscape and increased customer expectations. With demand
More informationManaged Solution. for Staffing Industry
Managed Solution for Staffing Industry Abstract As staffing industries are being challenged with revenue growth, the focus area for them is to reduce their back office costs continually, streamline the
More informationEND TO END DATA CENTRE SOLUTIONS COMPANY PROFILE
END TO END DATA CENTRE SOLUTIONS COMPANY PROFILE About M 2 TD M2 TD is a wholly black Owned IT Consulting Business. M 2 TD is a provider of data center consulting and managed services. In a rapidly changing
More informationAccenture Enterprise Services for Chemicals. Delivering high performance in enterprise resource planning
Accenture Enterprise Services for Chemicals Delivering high performance in enterprise resource planning An innovative, comprehensive and proven approach that helps chemical companies accelerate enterprisewide
More informationYour Infrastructure. Our Responsibility.
Know Us The SRM group is four decades old multi-million dollar business house currently operational in 15 cities worldwide. SRM group has made its presence felt in education, training, Electronics, Technology,
More informationRecruitment Process Outsourcing
Recruitment Process Outsourcing (RPO) is a form of business process outsourcing (BPO) where an employer outsources or transfers all or part of its recruitment activities i i to an external service provider.
More informationFUJITSU Transformational Application Managed Services
FUJITSU Application Managed Services Going digital What does it mean for Applications Management? Most public and private sector enterprises recognize that going digital will drive business agility and
More informationTransform Customer Experience through Contact Center Modernization
Cognizant Healthcare Solution Overview Transform Customer Experience through Contact Center Modernization Improve customer experience and reduce costs with next-generation contact center services Health
More informationEDI Modernization Case Studies and Best Practices
Simplify and Accelerate e-business Integration EDI Modernization Case Studies and Best Practices EDI Modernization Drivers External Locations, s, and Services Customers Suppliers / Service Providers Cloud/SaaS
More informationManaged Service Providers for Mid-Sized Companies:
Managed Service Providers for Mid-Sized Companies: How companies spending less than $100 million a year on contingent labor can achieve greater efficiency, compliance and cost savings. 2013 Monument Consulting.
More information2015 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs
2015 Baker s Dozen: MSP 2015 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs We rank the top providers based on customer satisfaction surveys. By The Editors HRO Today s Baker s Dozen
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.
More informationEFFECTIVE VENDOR MANAGEMENT: REAPING LONG-TERM BENEFITS FROM YOUR VENDOR RELATIONSHIPS
EFFECTIVE VENDOR MANAGEMENT: REAPING LONG-TERM BENEFITS FROM YOUR VENDOR RELATIONSHIPS TERRA FIRMA, AUGUST 2013 Leading organisations have understood for some time that active vendor management, as opposed
More informationBusiness Intelligence
Transforming Information into Business Intelligence Solutions Business Intelligence Client Challenges The ability to make fast, reliable decisions based on accurate and usable information is essential
More informationCHOOSING YOUR CONTINGENT WORKFORCE MODEL & BUILDING THE BUSINESS CASE
CHOOSING YOUR CONTINGENT WORKFORCE MODEL & BUILDING THE BUSINESS CASE According to Careerbuilder s national survey, employers recently indicated that contingent hiring is expected to increase 10 percent
More informationWORLD LEASING NEWS IS PLEASED TO ANNOUNCE. LeaseTeam. As Their Software/Technology Editorial Sponsor
WORLD LEASING NEWS IS PLEASED TO ANNOUNCE LeaseTeam As Their Software/Technology Editorial Sponsor How Does Your Lease Management Software Position Your Business for Success? How does your lease management
More informationHelping Midsize Businesses Grow Through HR Technology
Helping Midsize Businesses Grow Through HR Technology As a business grows, the goal of streamlining operations is increasingly important. By maximizing efficiencies across the board, employee by employee,
More informationDELIVERING EXCEPTIONAL CUSTOMER CARE
REAL WORLD SCENARIOS Volume 1 Cases 1-4 DELIVERING EXCEPTIONAL CUSTOMER CARE WINNING THE HEARTS OF YOUR CUSTOMERS BUILDing THE FOUNDATION STREAMLINing SUPPORT CASES GAINing A COMPETITIVE ADVANTAGE knowing
More informationThe 2012 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs
The Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs s Baker s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion
More informationwww.integratedtechstaff.com
IT Staffing Done Right. We know IT! Need experienced IT professionals or IT solution software developed? Look no further than Integrated Technology Staffing (ITS). We know IT and understand the specific
More informationStatement of Direction
Microsoft Dynamics NAV Statement of Direction Product strategy and roadmap for Microsoft Dynamics NAV Date: May 2012 www.microsoft.com/dynamics/nav Page 1 CONTENTS Welcome... 3 Overview of Microsoft Dynamics
More informationEnhancing Business Performance Through Innovative Technology Solutions
Enhancing Business Performance Through Innovative Technology Solutions Contact Center = Customer Experience FIELD SERVICE Customer Service BACK OFFICE CONTACT CENTER BRANCH OFFICE Help Desk HR Finance
More informationinnovative solutions
Finding the best talent is humanly possible Recruitment Process Outsourcing Looking for talent? the best Having the best talent is a competitive advantage in today s demanding and complex world. Because
More informationAn Overview of icims
An Overview of icims January 2015 FORWARD LOOKING INFORMATION This document contains statements that constitute forward- looking statements, including but not limited to icims outlook for icims financial
More informationAbout ERP Software Whitepaper
About ERP Software Whitepaper Many people have heard the term ERP used in a conversation but don t fully understand what it means. This whitepaper will provide information about the processes and advantages
More informationCONSULTING SERVICES Managed IT services
CONSULTING SERVICES Managed IT services CONSULTING SERVICES Organizations around the globe face an array of critical issues in today s business environment. Economic conditions are requiring significant
More informationGlobal Managed Services A better brand of managed services
Global Managed Services A better brand of managed services Staffing procurement plus. In today s world of work, contingent staffing has become a function of both Human Resources and Procurement, reflecting
More informationShared Services Defined
Shared Services 101 Shared Services Defined The objective of Shared Services is to optimize the delivery of costeffective, flexible, quality services to all clients. Combines the Best of Both Models: Scale
More informationSubmitted to: Service Definition Document for Database Management for IT Infrastructure Management
Submitted to: Service Definition Document for Database Management for IT Infrastructure Management Table of Contents 1 Service Description... 3 2 Support Process and Methodology... 10 3 Standard Questionnaire...
More informationUS ONSHORING OFFERS SUPERIOR EFFECTIVENESS OVER OFFSHORE FOR CRM IMPLEMENTATIONS
US ONSHORING OFFERS SUPERIOR EFFECTIVENESS OVER OFFSHORE FOR CRM IMPLEMENTATIONS Whitepaper Eagle Creek Software Services March 2015 Introduction CRM services are shifting from a focus on point solution
More informationApplication Services Portfolio
Application Services Portfolio Overview Injazat Application Services offer end-to-end solutions that align Enterprises business objectives with their IT goals. Our solutions focus on implementing, building
More informationBusiness Intelligence
S2 Connecting Customers Business Intelligence Microsoft and the Microsoft logo are registered trademarks and/or trademarks of the Microsoft Corporation in the US and/or other countries. 2001 Microsoft
More informationAccenture Human Capital Management Solutions. Transforming people and process to achieve high performance
Accenture Human Capital Management Solutions Transforming people and process to achieve high performance The sophistication of our products and services requires the expertise of a special and talented
More informationGUIDEBOOK MICROSOFT DYNAMICS SL
GUIDEBOOK MICROSOFT DYNAMICS SL Corporate Headquarters Nucleus Research Inc. 100 State Street Boston, MA 02109 Phone: +1 617.720.2000 Nucleus Research Inc. TOPICS Enterprise Applications THE BOTTOM LINE
More informationStaffing Industry Glossary of Terms
Staffing Industry Glossary of Terms These were taken from Staffing Industry Analysts, the foremost research authority of the staffing industry. Contingency Placement The practice of charging a fee to either
More informationStaff-Augmentation vs. Project-Based Consulting: Three questions for Business Decision Makers. By Kate Weiland Vice President of Human Capital
Staff-Augmentation vs. Project-Based Consulting: Three questions for Business Decision Makers By Kate Weiland Vice President of Human Capital Introduction Before coming to Concurrency, I represented 50+
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With Microsoft Dynamics GP, you can turn that vision into reality with a solution
More informationDELIVERED WITH LOGIC.
DELIVERED WITH LO. MANAGE YOUR BUSINESS, DRIVE GROWTH, AND ADAPT TO CHANGE Delivered with Logic. ogic. ogic, Inc. is a SAP Business ByDesign master valueadded reseller and solution and implementation partner.
More informationRecruitment Process Outsourcing Methodology Statement
Recruitment Process Outsourcing Methodology Statement Contents An Overview... 3 Steps To Success The Components of an Outsourced Recruitment Process... 4 Why Use RPO?... 6 Why Consult Group?... 8 About
More informationTurn Your Business Vision into Reality with Microsoft Dynamics SL
Turn Your Business Vision into Reality with Microsoft Dynamics SL You have worked hard to build a vision for your business. With Microsoft Dynamics SL, you can turn that vision into reality with a solution
More informationbetter people in a better way sales@pontoonsolutions.com
Value of a Managed Service Provider (MSP) July 2015 better people in a better way +1 855.881.1533 sales@ better people in a better way Value of a Managed Service Provider Borrowing a quote from Benjamin
More informationIBM Global Business Services Microsoft Dynamics AX solutions from IBM
IBM Global Business Services Microsoft Dynamics AX solutions from IBM Powerful, agile and simple enterprise resource planning 2 Microsoft Dynamics AX solutions from IBM Highlights Improve productivity
More informationATS. The. The Staffing Agency s Guide to Buying an Applicant Tracking System
ATS The Advantage: The Staffing Agency s Guide to Buying an Applicant Tracking System 87 % of North American recruiting professionals agree that using ATS/CRM technology is important to the success of
More informationAn ROI Consul Whitepaper. Software Development Outsourcing 23/11/2014. ROI Consul. Authored by: Kamran Javid
An ROI Consul Whitepaper Software Development Outsourcing 23/11/2014 ROI Consul Authored by: Kamran Javid Contents Introduction... 3 Outsourcing Benefits... 3 Outsourcing Facilitators... 4 About ROI Consul...
More informationNorthrop Grumman White Paper
Northrop Grumman White Paper Business Analytics for Better Government Authors: Patrick Elder and Thomas Naphor April 18, 2012 Northrop Grumman Corporation Information Systems Sector 7575 Colshire Drive
More informationAt Eganknight we re the essential link between business and people. EganKnight Culture
At Eganknight we re the essential link between business and people We build extraordinary partnerships, working faster, smarter and harder because when it comes to providing transforming solutions in recruitment,
More informationTalent DNA that drives your business
Talent DNA that drives your business Align your talent DNA and business strategy to achieve real success Accelerate your business with a strategic HCM solution that turns your human capital investment
More informationS T R A T E G I C P A R T N E R S H I P D A T A, N E T O W R K S P E O P L E, P R O C E S S, T E C H N O L O G Y, Europe
S T R A T E G I C P A R T N E R S H I P WHERE INNOVATION BEGINS Web-enabled, transparent, optimized business processes, extensive data analytics, continuously innovated business solution for the P&C /
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.
More informationScheduled Onsite Technician Support. Fully scalable onsite technical support services for the UK education sector.
Scheduled Onsite Technician Support. Fully scalable onsite technical support services for the UK education sector. Scheduled onsite technician support for schools. Our ICT provides a scheduled onsite technician
More informationAV-20 Best Practices for Effective Document and Knowledge Management
Slide 1 AV-20 Best Practices for Effective Document and Knowledge Management Douglas J. Vargo Vice President, Information Management Practice 2013 Invensys. All Rights Reserved. The names, logos, and taglines
More informationBeyond Connecting the Call: Empowering Corporate Strategy With Hosted IP-Based Contact Routing
WHITE PAPER Contact Center Solutions Beyond Connecting the Call: Empowering Corporate Strategy With Hosted IP-Based Contact Routing Executive Summary...2 In a Holding Pattern The Limits of Aging Technology...2
More informationManaging Today s Professional Services Organization
Managing Today s Professional Services Organization How to Improve Efficiency and Increase Profits As today's global economy mandates higher levels of management and corporate efficiencies, the diverse
More informationSchiphol Telematics Moves to Avanade to Achieve More Value Through Business Partnership
IDC ExpertROI SPOTLIGHT Schiphol Telematics Moves to Avanade to Achieve More Value Through Business Partnership Sponsored by: Avanade Matthew Marden September 2014 Overview Schiphol Telematics (ST) has
More informationThe 2014 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs
The 2014 Baker s Dozen Customer Satisfaction Ratings: Managed Service Programs By The Editors HRO Today s Baker s Dozen rankings are based solely on feedback from buyers of the rated services. The ratings
More informationContact Center TotalCare Enhanced Services
ASSESS. PLAN. OPTIMIZE. Contact Center TotalCare Enhanced Services The Exceptional Customer Experience Customers have more options than ever and retaining or losing valued business is often a click away.
More informationTurn Your Business Vision into Reality with Microsoft Dynamics GP
Turn Your Business Vision into Reality with Microsoft Dynamics GP You have worked hard to build a vision for your business. With a business solution from Microsoft, you can turn that vision into reality.
More informationSolutions. Business Technology Services Bringing Real Value to Global IT and Business Process Outsourcing Services
Solutions Business Technology Services Bringing Real Value to Global IT and Business Process Outsourcing Services Solutions Change is the only constant in the new global economy. Emerging technologies,
More information