1 JOURNAL OF OBJECT TECHNOLOGY Online at Published by ETH Zurich, Chair of Software Engineering JOT, 2010 Vol. 9, No. 2, March-April 2010 Architected Cloud Solutions Revealed Mahesh H. Dodani, IBM, U.S.A. 1 PRACTICAL CLOUD SOLUTIONS BASED ON ARCHITECTURE It's getting harder to focus on the vision of cloud computing these days. While there are still plenty of critical and complex problems to solve, and many, many implications of this disruptive operations model that have yet to be understood, the truth is that we've entered a new phase in the evolution of cloud adoption. Real work now exceeds theory when it comes to both new online content and work produced Development and test services, such as SkyTap and Soasta, are thriving. The cloud model really works well for the dynamic resource usage model of software engineering. In fact, it works so well that IBM is putting some real muscle into the game... If you are wondering if cloud computing is a fad, the evidence to the contrary is all around you. I heartily recommend that you really listen to what is being said, understand how the cloud is being used, and seriously evaluate how this disruptive model will change your projects, your organization, and even your career. Clearly, there are many technologists who already have. Practice Overtaking Theory in Cloud Computing... James Urquhart Manes Blog This paper continues with the practice of designing cloud solutions based on an architecture that I described in my first article for This paper focuses on showing real solutions that have been implemented using the cloud architecture. The cloud architecture, shown in Figure 1, has been employed in numerous IBM client engagements and IBM s public cloud offerings. These examples demonstrate its use in delivering value to the client from adopting cloud. This paper will focus on describing three of these examples to showcase the use of the architecture in delivering cloud capabilities. We focus on a common type of cloud service the development and test platform services, and show three solutions that span different delivery models public, private, and collaborative. Our experiences have shown that development and test platform services are a common entry point into cloud computing for many enterprises. For each cloud scenario, we summarize the business requirements, the architected solution, and show how the architectural components can be utilized to drive the implementation. As we have discussed over many articles, cloud adoption is a journey, and many of the scenarios that are described in this section are snapshots of the cloud journeys in progress. Since these journeys are ongoing, it is not possible to provide details of the ROI and business Mahesh Dodani: Architected Cloud Solutions Revealed, in Journal of Object Technology, vol. 9, no. 2, March - April 2010, pages 27-36,
2 ARCHITECTED CLOUD SOLUTIONS REVEALED value delivered. However, these are being tracked by the individual projects, and as they become available, I will collate the results and report these in an upcoming paper. Let us start by summarizing the components and capabilities of the cloud architecture shown in Figure 1. The three main roles in this architectural model are the service consumer (left hand side), the service provider (middle) and the service creator (right hand side). The service provider hosts services which are created by the service creator, based on a management platform consisting of an Operational Support System (OSS) and a Business Support System (BSS). With a strict separation of concerns the Cloud Architecture enables specific perspectives: From the service consumer's perspective, a simplified interface/api is needed with well-understood service offerings, pricing and contracts. The value proposition for the service consumer is to get much faster whatever is needed (e.g. getting a financial model simulation IT environment in a few hours vs. in 6 weeks) while they only have to pay for the period of time the service is used. From the service Provider's perspective, a highly efficient service delivery and service support infrastructure and organization is needed in order to provide differentiated, well-understood, standardized and high-quality services to end users. Service management and a dynamic infrastructure make it possible for significant economies of scale to be achieved. A self-service portal allows exposing a well-defined set of services in a highly automated fashion to a very attractive cost point. From the service creator s perspective, a tooling environment for modeling, assembling service elements (virtual images for example) and an effective means of managing the service lifecycle. Business requirements drive the cloud service offerings and the business support systems. The architecture must be able to support a range of service offerings, including infrastructure, platform and software/applications that are needed to support the business needs. These services offerings should be able to address both enterprises using cloud computing to supplement traditional IT as well as service providers that support multiple customers. The discussion of how service providers can handle multiple customers (aka multi-tenancy) is beyond the scope of this paper. Furthermore, with different cloudsuitable services emerging, the cloud architecture will need to provide support for workload focused offerings, including analytics, application development/test, and collaboration/ services along with industry specific services. The business support systems focus on managing the business side of delivering cloud services, including managing customers, accounts, orders, subscribers, etc. Underlying these management services is the need for reporting (on usage, meeting SLAs, licenses, etc.) as well as all the capabilities for charging (including billing, invoices, settlement, etc.) 28 JOURNAL OF OBJECT TECHNOLOGY VOL. 9, NO. 2.
3 Technical requirements drive the underlying IT management patterns, including a focus on handling the top adoption factors influencing cloud services i.e. trust, security, availability, and SLA management. The main capabilities are shown within the architecture in the operational support systems. The architecture must focus on handling the major concerns of enterprises by facilitating internal/external cloud interoperability. This requires the architecture, for example, to handle licensing and security issues to span traditional IT, private and public clouds. Additionally, the architecture must support a self service paradigm to manage clouds using a portal which requires a robust and easy to use service management solution. A portal facilitates access to the catalog of services and to manage security services. Of course, all of these services must be provided on top of a virtualized infrastructure of the underlying IT resources. Figure 1: Cloud Reference Architecture 2 DEVELOPMENT AND TEST SERVICES ON THE IBM PUBLIC CLOUD The Smart Business Development and Test on the IBM Cloud is designed to augment and enhance software development and delivery capabilities, particularly in large enterprises where IT departments handle hundreds of development projects every year. Unlike traditional development environments, developers can log on to IBM Smart Business VOL. 9, NO. 2. JOURNAL OF OBJECT TECHNOLOGY 29
4 ARCHITECTED CLOUD SOLUTIONS REVEALED Development and Test on the IBM Cloud and get access to customizable virtual machines in minutes. This new environment provides a range of services to help application developers and testers speed the development and delivery of software applications including compute and storage infrastructure services, software delivery platform services, and middleware software (e.g. application servers, database servers) platform services. To help customers leverage existing investments, these new services support development across heterogeneous environments, including Java, Open Source, and.net. In addition, pre-configured integrations of some of these services are available based on the IBM Rational Jazz framework, which dynamically integrates and synchronizes people, processes and assets associated with software development projects. The IBM Smart Business Development and Test on the IBM Cloud provides the following features to software developers and testers: Instant self-service provisioning of development and test environments. A dynamic and elastic environment to support an organizations test lab and build infrastructure. Flexible deployment pricing options covering several delivery models. The private hosted option features fixed price, time and materials, or pay as you go pricing. The shared private or public cloud options facilitate multi-tenancy and features a utility or metered pricing. Figure 2: The OSS Capabilities of a Public Cloud As is evident from the requirements above, the implementation of the IBM Smart Business Development and Test on the IBM Cloud requires capabilities from both the 30 JOURNAL OF OBJECT TECHNOLOGY VOL. 9, NO. 2.
5 BSS and OSS layers of the architectural model. Figure 2 shows how the underlying OSS capabilities are leveraged to deliver on the development and test cloud services. The metering and reporting & analytics architectural components support the required BSS capabilities inherent in being able to manage the service offerings, accounts, and billing in the public cloud. In particular, the following BSS capabilities are used in delivering the cloud services the service offering catalog component to make the services available to the consumers, the subscriber management component to handle users, the pricing/rating component to handle the various pricing options, and the accounting & billing component to manage payments. 3 A PRIVATE DEVELOPMENT & TEST CLOUD The IBM Tivoli Development Services (TDS) organization provides IT services for Tivoli and other organizations in IBM Software Group in the form of lab services, host services, build/390 services, and virtual resource services to enable the software development cycle. The TDS organization faced several key business challenges. First, the organization had 24 development labs spread across the globe with minimal virtualization, resulting in much higher capital expense, management and administration costs, and less than optimal efficiency because of limited ability to reuse and share IT resources and best practices. In addition, request workflows, capacity management and administration processes were mostly manual, leading to average delivery times for new resource requests of weeks to months and driving up management costs. Lastly, Tivoli s physical resources were largely underutilized, with an average utilization of about 45%. The specific functional requirements are summarized from the perspective of the primary users (developers and testers) and the administrators who monitor and manage the cloud environment. In particular, the developer and tester use cases facilitate interactions with the dev/test environments through the entire lifecycle, including the ability to manage dev/test environments, request these environments, use them, snapshot/restore the environments, and release them. In addition, a dev/test manager has the ability to reserve resources to cover all the development and test for the projects under their control. The administrator requirements define how the cloud environment is monitored and managed from the perspective of IT resources, virtualized environments, and cloud services. In particular, the resource administrator is interested in monitoring different types of IT resources involved in delivering cloud services, including compute, memory and storage; and the ability to manage different aspects of the IT resources, including utilization and capacity. The virtualization administrator focuses on monitoring VMs, and manages workloads associated with the cloud services as well as the performance (by increasing the IT resources allocated to the VM.) Finally, the cloud administrator monitors the entire cloud environment, and manages any incidents and events to ensure efficient and effective delivery of the cloud services to the established SLAs. VOL. 9, NO. 2. JOURNAL OF OBJECT TECHNOLOGY 31
6 ARCHITECTED CLOUD SOLUTIONS REVEALED Based on the above requirements, the overall objectives of the Tivoli Development Cloud include the following: Developers/testers reserve dev/test environments from a service catalog, use and release the environments that are handled and managed from "nearby" virtualized infrastructures. A central site monitors the geographically dispersed cloud environments and manages the cloud environment in areas such as performance, availability, utilization, and capacity. Capacity is increased by "plugging in" a virtualized infrastructure anywhere in the world. Note that the design of both the geographical cloud component and the central monitoring & management components utilize primarily the capabilities defined in the OSS layer of the architecture. The geographical cloud component includes both the managed and management environments that provide services to its users through the service catalog. The managed environment itself can be an independent resource pool available in the geography, and can be plugged in to support the needs of the Tivoli Development Cloud. The service catalog provides standard services for developers and testers. Each geographic cloud can track the usage of resources based on the services requested, and provide input to support keeping track of usage against reservations of resources. The implementation of the geographical cloud environment utilizes the key OSS layer architectural components, primarily the service automation manager to orchestrate the cloud service delivery along with the supporting components necessary to ensure effective service delivery; the respective portals for requesting, activating and accessing the services for both the service consumer and provider; the service delivery catalog and service request manager components to handle the requests from the service consumer; the provisioning component to build up the virtual development/test environments associated with the request; and the virtualization management component to manage the underlying IT (compute, storage, and networking) resources. The central monitoring and management component ensures effective and efficient service delivery across the entire Tivoli Development Cloud. It monitors all of the resources, service requests, operating systems, and energy across all the geographic cloud environments. It allows this monitoring information to be collected and presented through dashboards suitable for administrators to manage different aspects of the Tivoli Development Cloud. The capabilities include the ability to monitor and manage performance and availability of the resources, the ability to monitor and manage utilization of resources and optimize it for the test workloads, and the ability to analyze the usage of resources to forecast and plan for capacity needs in the future. The implementation of the central monitoring and management site utilizes many of the associated OSS layer architectural components as depicted in Figure JOURNAL OF OBJECT TECHNOLOGY VOL. 9, NO. 2.
7 Figure 3: The Central Monitoring and Management Implementation 4 A COLLABORATIVE CLOUD FOR BUSINESS PARTNERS TO DEVELOP AND TEST SERVICES SK Telecom is the leading provider of mobile telecommunications services in South Korea, with 50.5% of the market share in It was the 6th company in the world to surpass the ten million subscriber mark, and currently has a presence also in China, Japan, Vietnam, and the whole Asian continent. As a telecommunications operator, SK Telecom has a number of business partners that provide content and services that are offered to the end user (mobile phone user). SK Telecom provided systems on which the business partners developed these services, and then moved them into production. These systems were known as incubation systems, and in early 2009 it was decided to industrialize this system and provide a cloud to host these systems. There were to be two server farms in the cloud: a development server farm in which the business partners would develop and test their services, and a production server farm to host the services when they were ready to be offered to the end users. This was to be a relatively contained system in terms of the size of the managed environment, but it was to be a full production cloud with functional requirements that exceeded the out-of-the-box capabilities of any existing commercial offerings. It was also to be a showcase for SK Telecom as an innovator, and key proof-point for larger and more ambitious Cloud projects within SK Telecom and for other companies in Asia Pacific. VOL. 9, NO. 2. JOURNAL OF OBJECT TECHNOLOGY 33
8 ARCHITECTED CLOUD SOLUTIONS REVEALED The implementation of the SK Telecom Cloud addresses the requirements above as shown in Figure 4. As is evident from the figure, the implementation utilizes many of the key OSS architectural components: service request portal, service automation manager, service request manager, provisioning, monitoring & event management, security & resiliency, and the virtualization management (to interface with the managed environment.) The Service Portal provides a number of services and applications to the user. In the context of this project, the Service Portal acts as a Korean language front-end into the SK Telecom Cloud, offering services by means of a Service Catalog and managing the workflows required to fully specify and submit a Service Request. It also supports the workflows required for the analysis and approval of the Service Requests by the authorized approvers. The management environment contains the management servers that are needed to make the Cloud resources functional. The management environment includes the core components of a Service Request Manager, an Automation Manager, a workflow-based provisioning manager and a Configuration Management Data Base (CMDB) which is used to store the data in an Information Technology Infrastructure Library (ITIL) compliant service management best practice format. The Service Request Manager advertises Cloud Services by means of a Service Catalog, and provides the interfaces that allow the Service Portal to fully specify and submit a Service Request. It then supports the workflows for approval of the request (if required) before invoking the Automation Manager to fulfill it. The Automation Manager interprets the Service Requests, and uses predefined workflows and automation programs (Management Plans) to fulfill the requested service. It does this through the invocation of management tasks, and in particular through tasks that invoke workflows in the Provisioning Manager. The Provisioning Manager is triggered by the Automation Manager to provision or deprovision virtual servers, to install or uninstall software packages, or to invoke configuration actions on virtual servers. Provisioning actions are driven by workflows. The Provisioning Manager is also responsible for discovering resources in the Managed Environment, in order that they can be populated into the CCMDB and therefore be referenced by the Automation Manager. The Directory Server provides the authentication service for all of the elements in the Management Environment that require it, and for the Service Portal. It stores the user IDs, passwords, and security groups defined in the environment. The extended management environment contains the management systems to integrate with existing systems to monitor the managed environment, along with the ability to authenticate and authorize users of the cloud. 5 SUMMARY Most CIOs are eager to see if the potential of cloud computing can be transformed into tangible business value that will help them reduce the cost of running their enterprises 34 JOURNAL OF OBJECT TECHNOLOGY VOL. 9, NO. 2.
9 while continuing to deliver new, innovative business services. Deriving business value from cloud computing requires a careful architected design of the solution that meets the business requirements. This paper showed several examples of how to architect a cloud solution by looking at the typical requirements inherent in any cloud implementation and showing how to derive a solution that addresses these requirements using capabilities provided by the cloud architecture. As we have discussed over the last few articles, it is important to establish the cloud architecture that will be used to architect the cloud solution, along with an implementation approach that provides a guide on how a cloud solution can be architected, and then strengthen the architecture and implementation approach through several cloud solutions that derive business value. We use such an architected cloud solution guide to help our clients through their cloud journeys and ensure that they are deriving tangible business value from cloud computing. Figure 4: The SK Telecom Cloud Implementation VOL. 9, NO. 2. JOURNAL OF OBJECT TECHNOLOGY 35
10 ARCHITECTED CLOUD SOLUTIONS REVEALED About the author Mahesh Dodani is a software architect at IBM focusing on Cloud Computing. His primary interests are in enabling communities of practitioners to design and build solutions that address complex business needs and deliver value. He can be reached at 36 JOURNAL OF OBJECT TECHNOLOGY VOL. 9, NO. 2.
JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2010 Vol. 9, No. 3, May-June 2010 On Cloud Nine Through Architecture Mahesh H. Dodani, IBM,
JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2009 Vol. 8, No. 7, November - December 2009 Cloud Architecture Mahesh H. Dodani, IBM, U.S.A.
JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2009 Vol. 8, No. 5, July-August 2009 The Five-Step Program To Cloud! Mahesh H. Dodani, IBM,
JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2009 Vol. 8, No. 2, March-April 2009 The Silver Lining of Cloud Computing Mahesh H. Dodani,
IBM Global Technology s Thought Leadership White Paper April 2011 Getting cloud computing right The key to business success in a cloud adoption is a robust, proven architecture. 2 Getting cloud computing
Cloud Lifecycle Managing Cloud Services from Request to Retirement SOLUTION WHITE PAPER Table of Contents EXECUTIVE SUMMARY............................................... 1 CLOUD LIFECYCLE MANAGEMENT........................................
Ironside Group Rational Solutions IBM Cloud Orchestrator Accelerate the pace of your business innovation Richard Thomas IBM Cloud Management Platforms firstname.lastname@example.org IBM Cloud Orchestrator Business
BMC Cloud Management Functional Architecture Guide TECHNICAL WHITE PAPER Table of Contents Executive Summary............................................... 1 New Functionality...............................................
Hybrid Cloud Delivery Managing Cloud Services from Request to Retirement SOLUTION WHITE PAPER Contents Executive Summary................................................ 1 Hybrid Cloud Delivery..............................................
SOLUTION WHITE PAPER Building a flexible, intelligent cloud Table of Contents Executive summary 1 Building a hybrid cloud 2 Provision complete cloud services 3 Service catalog 3 The user portal 4 Multi-tier
JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2008 Vol. 7 No. 7, September-October 2008 Applications At Your Service Mahesh H. Dodani, IBM,
Microsoft Private Cloud Lorenz Wolf, Solution Specialist Datacenter, Microsoft SoftwareOne @ Au Premier Zürich - 22.03.2011 What is PRIVATE CLOUD Private Public Public Cloud Private Cloud shared resources.
Learn How to Leverage System z in Your Cloud Mike Baskey IBM Thursday, February 7 th, 2013 Session 12790 Cloud implementations that include System z maximize Enterprise flexibility and increase cost savings
Research Report Tivoli Workload Automation with Cloud Automating Complex Applications and Introduction Running applications and workloads in virtualized/cloud environments presents new challenges for information
PRODUCT BRIEF: CA SERVICE CATALOG CA Service Catalog r12 CA SERVICE CATALOG PROVIDES A CENTRALIZED LOCATION OF AVAILABLE SERVICES THAT DESCRIBES THESE SERVICES IN BUSINESS TERMS. IT OFFERS A SELF-SERVICE
New York University, CSCI-GA.3033-011, Spring 2015 Hari Ramasamy, Ph.D. Manager and Research Staff Member, IBM Research Member, IBM Academy of Technology email@example.com http://researcher.watson.ibm.com/researcher/view.php?person=us-hvramasa
JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2008 Vol. 7, No. 8, November-December 2008 What s Your Information Agenda? Mahesh H. Dodani,
IBM Perspective on Cloud Computing The next big thing or another fad? Table of contents 4 Potential benefits of cloud computing 4 Public and private clouds 5 Technology behind cloud computing 6 IBM leadership
How Does Cloud Computing Work? What is a Good Reference Architecture? Adapted from an article by Dominique Vernier, IBM IT Architect (http://www.thoughtsoncloud.com/2014/02/how-does-cloud-computing-work/)
IBM Global Technology Services Thought Leadership White Paper September 2010 Integrated service management and cloud computing: More than just technology best friends 2 Integrated service management and
W H I T E P A P E R E n a b l i n g D a t a c e n t e r A u t o mation with Virtualized Infrastructure Sponsored by: VMware Tim Grieser August 2008 IDC OPINION Global Headquarters: 5 Speen Street Framingham,
journey to a hybrid cloud Virtualization and Automation VI015SN journey to a hybrid cloud Jim Sweeney, CTO GTSI about the speaker Jim Sweeney GTSI, Chief Technology Officer 35 years of engineering experience
Rethink IT. Rethink Business Cloud Computing October 18-19, 2011 Jim Sanders Pressures like workforce mobility and increasing productivity are placing greater demands on IT systems. Increased expectations
Managed Services From Data Centre to Managed Public Traditional data centre Virtual Data Centre In-house Dedicated External Multi-tenant External Managed Public Consulting approach: Breakdown of Business
Open Hybrid Cloud Cloud Evolution statt Cloud Revolution Lutz Lange, RHCA, Solution Architect, Red Hat Frank Rosendahl, RHCA, Solution Architect, DASEQ GmbH Cloud Operations Management Delivers an Open
The Need for Service Catalog Design in Cloud Services Development The purpose of this document: Provide an overview of the cloud service catalog and show how the service catalog design is an fundamental
VCE Word Template Table of Contents www.vce.com MANAGEMENT AND ORCHESTRATION WORKFLOW AUTOMATION FOR VBLOCK INFRASTRUCTURE PLATFORMS January 2012 VCE Authors: Changbin Gong: Lead Solution Architect Michael
Building an Smarter Planet with Dynamic Infrastructure Cloud computing: the IBM point of view Ciro Puglisi, Infrastructure Offering Leader, CEEMEA firstname.lastname@example.org, +41 58 333 4157 Cloud Computing can go
Securing the Cloud through Comprehensive Identity Management Solution Millie Mak Senior IT Specialist What is Cloud Computing? A user experience and a business model Cloud computing is an emerging style
Position Paper Cross-Domain vs. Traditional IT for Providers Joseph Bondi Copyright-2013 All rights reserved. Ni², Ni² logo, other vendors or their logos are trademarks of Network Infrastructure Inventory
Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 2 Copyright 11/1/2010 BMC Software, Inc 3 The current state of IT Service How we work today! INCIDENT SERVICE LEVEL DATA SERVICE
JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2009 Vol. 8, No. 3, May-June 2009 Get Your Head In The Clouds! Mahesh H. Dodani, IBM, U.S.A.
Course 10965B: IT Service Management with System Center Service Manager Course Details Course Outline Module 1: Service Management Overview Effective IT Service Management includes process driven methodologies
best practices WHITE PAPER Understanding ITIL Service Portfolio Management and the Service Catalog An approach for implementing effective service lifecycle management Table of Contents Executive Summary...1
Cloud Storage in a PaaS World Susan Wu Oracle Group Manager, Product Management Cloud Storage runs Apps Just like a Platform runs Applications, there are many Applications that need to run in Cloud Storage
Cloud Services Catalog with Epsilon Modern IT enterprises face several challenges while building a service catalog for their data center. Provisioning with a cloud management platform solves some of these
IBM SmartCloud Enterprise+ A managed multi-tenant private cloud Ruediger Schulze 11/07/2013 About me Ruediger Schulze Senior Software Engineer at the IBM Development Lab in Boeblingen Joined IBM in 1998
DevOps Best Practices for Mobile Apps Sanjeev Sharma IBM Software Group Me 18 year in the software industry 15+ years he has been a solution architect with IBM Areas of work: o DevOps o Enterprise Architecture
BMC Software Cloud Service Lifecycle Riyadh, 15th May 2012 Dominic Wellington, Cloud & DCA Marketing Manager EMEA m email@example.com O +39 340 8165717 t @dwellington 1 To Achieve Success, Manage
White Paper: Cloud for Service Providers September 2011 Cloud for Service Providers This paper describes the architectural outline of an infrastructure as a Service (IaaS) cloud that Zimory built for an
Mitra Innovation Leverages WSO2's Open Source Middleware to Build BIM Exchange Platform May 2015 Contents 1. Introduction... 3 2. What is BIM... 3 2.1. History of BIM... 3 2.2. Why Implement BIM... 4 2.3.
Cisco Secure Network Container: Multi-Tenant Cloud Computing What You Will Learn Cloud services are forecast to grow dramatically in the next 5 years, providing a range of features and cost benefits for
Dr. Marcel Schlatter, IBM Distinguished Engineer, Delivery Technology & Engineering, GTS 10 November 2010 Hybrid Computing Why is it becoming popular, Patterns, Trends, Impact Hybrid Definition and Scope
Automation and Orchestration Drive Virtualization into Private Clouds Table of Contents After Virtualization........................................3 Private Cloud: A Key Strategic Differentiator.................3
BUSINESS PARTNER ClouTor Simplified Private Cloud Management ClouTor ON VSPEX by LOCUZ INTRODUCTION ClouTor on VSPEX for Enterprises provides an integrated software solution for extending your existing
Frans Baas IBM Innovation Center Benelux January 2011 V1.2 Introduction to Cloud Computing Content Why Cloud and why now? What is Cloud Computing? Customer Cloud case Developing Cloud workflows Developing
Innovation Conference Cloud based intelligent future services an IBM perspective Veszprém, 2011. March 30th Pongrácz, Ferenc COO, IBM Magyarország IT Industry growth is recovering with high growth areas
Technical Brief Qlik Sense Enabling the New Enterprise Generations of Business Intelligence The evolution of the BI market can be described as a series of disruptions. Each change occurred when a technology
SOLUTION WHITE PAPER Effective End-to-End Enterprise Cloud Management By combining technologies from BMC and VMware, enterprises and large service providers gain end-to-end management of their cloud infrastructure
Enterprise SOA Strategy, Planning and Operations with Agile Techniques, Virtualization and Cloud Computing Presented by : Ajay Budhraja, Chief, Enterprise Services ME (Engg), MS (Mgmt), PMP, CICM, CSM,
A Step-by-Step Guide to Defining Your Cloud Services Catalog Table of Contents Introduction Chapter 1 Defining the Services Catalog Chapter 2 Building a Services Catalog Chapter 3 Choosing the Right Solution
May 2012 What s new with IBM Tivoli Workload automation? 2 IT Budget constraint Drive innovation Process constraint SLA constraint Today s conflicting pressures Change imperative Meet business needs quickly
The ODCA, Helix Nebula and Federated Identity Management Principal Solutions Architect Atos Managed Services NL Agenda The Open Data Center Alliance Helix Nebula Federated Identity Management as a service
Oracle Reference Architecture and Oracle Cloud Anbu Krishnaswamy Anbarasu Enterprise Architect Social. Mobile. Complete. Global Enterprise Architecture Program Safe Harbor Statement The following is intended
Clodoaldo Barrera Chief Technical Strategist IBM System Storage Making a successful transition to Software Defined Storage Open Server Summit Santa Clara Nov 2014 Data at the core of everything Data is
Service management solutions To support your IT objectives Address IT costs and streamline operations with IBM service request and asset management solutions. Highlights Help service desk technicians become
A Gentle Introduction to Cloud Computing Source: Wikipedia Platform Computing, Inc. Platform Clusters, Grids, Clouds, Whatever Computing The leader in managing large scale shared environments o 18 years
The Next Generation of IT Management Jason Andrew Vice President, Marketing & Communications BMC Has Outperformed the Market Growing Stock Price Over 130 Percent in 5 Years BMC +134% IBM +76% HP +50% NASDAQ
Service quality management solutions To support your business objectives Implement a unified approach to service quality management. Highlights Deliver high-quality software applications that meet functional
Enterprise Architecture Special Interest Group (SIG) Michael Young ESRI Doug Tidwell IBM Sponsored by: Agenda Intros Discuss Hot Issues from Last SIG Cloud Services EA Topics Conclusions / Action Items
IT Asset Management in Today's Complex Data Center firstname.lastname@example.org The IBM Worldwide Design Centers comprise certified IT architects and specialists using state-of-the-art methodologies and technologies
White Paper Build Your Managed Services Business with ScienceLogic Sharpen Your Competitive Edge with Revenue-Driving Services 1 As a managed service provider (MSP), you realize that both the opportunities
Internet 2 Conference Crystal Gateway Marriot Arlington, Virginia Session: April 20, 2010, 1:15-2:30 PM, Location: Rosslyn I/II Virtualized, Converged Data Centers and Cloud Service Providers Joseph Ziskin
www.wipro.com CLOUD OPERATIONS CENTER TRANSFORMING TO A SEAMLESS HYBRID CLOUD EXPERIENCE DO BUSINESS BETTER Whether you use traditional data centers, virtualized environments, on/off-prem private clouds,
Simplify and Automate IT Expectations have never been higher Reduce IT Costs 30% increase in staff efficiency Reduce support costs by 25% Improve Quality of Service Reduce downtime by 75% 70% faster MTTR
From Virtualized to ITaaS 1 Priority Discussion Topics Laying the foundation for IT-as-a- with the right architecture Key process areas and capabilities that need to be rethought during the process (ie.
Products and Solutions Support Center of Montpellier What s Behind the Clouds? An IBM view of & Montpellier Customer Center experience François Briant - Distinguished Engineer WW STG Customer Centers Chief
Cloud Computing Standards: Overview and first achievements in ITU-T SG13. Dr ITU-T, Chairman of Cloud Computing Working Party, SG 13 Future Networks Orange Labs Networks, Cloud & Future Networks Standard
Trends and Innovation with Service Reuse, Cloud and Big Data Presented by : Ajay Budhraja ME (Engg), MS (Mgmt), PMP, CICM, CSM, ECM (Master) AIIM, SOA(IBM), RUP (IBM), ITIL-F, CMMI, Security+ Copyright
VALUE PROPOSITION FOR SERVICE PROVIDERS Helping Service Providers accelerate adoption of the cloud Partnership with Service Providers Enabling Your Cloud Services in Complex Environments Today s challenge
BMC Remedy IT Service Management Suite BMC Remedy ITSM enables streamlined service delivery with an amazing user experience on both sides of the service desk. Business Challenge Today s enterprises are
Frequently Asked Questions: EMC ViPR Software- Defined Storage Software-Defined Storage Table of Contents What's New? Platform Questions Customer Benefits Fit with Other EMC Products What's New? What is
IBM Software Integrated Service Management: Visibility. Control. Automation. Enabling service innovation 2 Integrated Service Management: Visibility. Control. Automation. Every day, the world is becoming
SOLUTION BRIEF CA Private Cloud Accelerator for Vblock Platforms how quickly can your private cloud support the increasing demand for business services and accelerate time-to-value for your Vblock platforms
Journey to the Cloud and Application Release Automation Shane Pearson VP, Portfolio & Product Management Hybrid Delivery: The right IT strategy Creating the optimal mix of traditional IT and cloud services
CLOUD TECH SOLUTION AT INTEL INFORMATION TECHNOLOGY ICApp Platform as a Service Open Data Center Alliance, Inc. 3855 SW 153 rd Dr. Beaverton, OR 97003 USA Phone +1 503-619-2368 Fax: +1 503-644-6708 Email:
Summit Platform The Summit Platform provides IT organizations a comprehensive, integrated IT management solution that combines IT service management, IT asset management, availability management, and project
Top ten reasons to transition your IT lab environments to the cloud WHITE PAPER BROUGHT TO YOU BY SKYTAP 2 Top ten reasons to transition your IT lab environments to the cloud Contents The Promise of Cloud
Front cover Cloud Computing: Save Time, Money, and Resources with a Private Test Cloud Redguides for Business Leaders Mike Ebbers Optimize your test infrastructure environment Reduce capital and operational
WHITE PAPER: Egenera Cloud Suite for EMC VSPEX The Proven Solution For Building Cloud Services Build, Manage and Protect Your Cloud with the VSPEX Certified Egenera Cloud Suite Today, organizations are
Master Hybrid Cloud Management with VMware vrealize Suite Increase Business Agility, Efficiency, and Choice While Keeping IT in Control Empower IT to Innovate The time is now for IT organizations to take