Cloud Lifecycle Management

Size: px
Start display at page:

Download "Cloud Lifecycle Management"

Transcription

1 Cloud Lifecycle Managing Cloud Services from Request to Retirement SOLUTION WHITE PAPER

2 Table of Contents EXECUTIVE SUMMARY CLOUD LIFECYCLE MANAGEMENT The Stages of Cloud Lifecycle Self-Service Portal Service Catalog Full-Stack Provisioning Service Decommissioning KEY CONSIDERATIONS WHEN BUILDING A CLOUD ENVIRONMENT Leveraging the Public Cloud Ensuring Scalability Supporting Heterogeneity THE BMC SOLUTION

3 Bob turned to his computer with a sense of relief and pulled up his self-service portal. He needed to run some analytics on his latest experimental data, and time was of the essence. In the past, it would have taken him a weekend to run on his desktop, or weeks to request an extra server, delaying his project and wasting money not to mention the hassle of filling out forms and tracking down status updates. However, since his company built a cloud environment, he can request a cloud service with a simple click. He can even request the application stack he needs, and weigh the costs and benefits of different configurations. Once he submits his request, the cloud service is automatically provisioned, and minutes later he is on his way. EXECUTIVE SUMMARY The complete lifecycle of a cloud service includes both internal and external cloud resources from request, through self-service provisioning, to decommissioning. This lifecycle is tailored to the needs of the business, with both the flexibility to deliver the full required software stacks and the management rigor to ensure the operational integrity of the cloud. Cloud lifecycle management ensures successful use of the cloud by implementing policy- driven provisioning processes through a self-service portal supported by a service catalog. With cloud lifecycle management in place, IT can achieve the fundamental goals of a cloud environment: agility, cost savings, and a more optimized use of resources be they human beings, servers, or capital. Many organizations approaching cloud computing today have already had some experience implementing virtualization in their data centers. Extending the traditional virtualized environment, BMC Cloud Lifecycle delivers an operational model for the lifecycle of cloud services and the utilization of public clouds in a hybrid model. Every resource in the environment goes through a lifecycle that, when defined and appropriately automated, provides a seamless and predictable cloud for both IT and the business. BMC Cloud Lifecycle encompasses: Automated, full-stack layered provisioning and configuration of server, storage, and network resources across heterogeneous platforms A configurable service catalog, defining the offerings for users according to their roles A self-service portal for end users to request and manage their cloud services Hybrid cloud integration, enabling IT to leverage external cloud resources when needed Service retirement and resource reclamation 1

4 CLOUD LIFECYCLE MANAGEMENT The goal of cloud lifecycle management is to manage the dynamic nature of the cloud environment, accelerating provisioning, facilitating flexibility, and rapidly meeting the needs of the business. With the BMC Cloud Lifecycle solution, organizations can deliver flexible, customizable cloud services while maintaining a structured, controlled, and dynamic IT environment. The key benefits of a cloud lifecycle management solution should include: Accelerating the delivery of cloud services in response to business needs Automating provisioning and workflows, both for speed and cost savings Enabling users to request flexible configurable cloud services for their specific use cases Supporting the use of public cloud infrastructures to augment internal resources Maximizing resource utilization by ensuring unused cloud services are reclaimed Initial decisions around cloud lifecycle management will help lay the foundation for the technology decisions going forward ensuring that the environment is flexible enough to address anticipated areas of growth in the future. The Stages of Cloud Lifecycle The BMC Cloud Lifecycle solution supports the full lifecycle from request to retirement, as depicted in Figure 1. End User Request Service Self Service Portal Service Catalog Service Request (Automated) Service Retirement Public Cloud CMS/ CMDB Virtual Servers Orchestration and Provisioning Network Storage Physical Servers Applications Operations and Governance Performance & Availability Capacity Service Cost IT Controls and Policy Figure 1. The Cloud Lifecycle 2

5 The cloud lifecycle starts with a user needing to request a service from the cloud. Requestors need a selfservice portal by which they can request, augment, and retire their cloud services. Driving the portal is a service catalog that aggregates the offerings available, by role, to the users. Once a request is initiated, a workflow is invoked, either fully automated or with manual steps, depending on the request and on the organization s needs. Once approved, the service is automatically provisioned. A cloud requires full-stack provisioning server, storage, and network resources, as well as middleware, applications and other software elements in order to exist. This provisioning can be in any environment (virtual, cloud, or even physical) and spans server, network, and storage resources. Once provisioned, the service enters its operational phase, where the normal day-to-day activities of performance, capacity, and compliance are managed. Once a cloud service is no longer needed, users will need a mechanism to decommission that resource. Good decommissioning systems operate on-demand, at the user s explicit request, or according to a predetermined schedule. Self-Service Portal The most visible user-facing portion of the cloud computing environment is the self-service portal. BMC s user-friendly portal, the MyServices Portal, guides users through the service request process, showing them only those options available to them based on their role. In addition to placing new requests, users can manage the services they ve requested from the cloud, turn them on or off, and request additional time or resources in the MyServices portal. The portal gives users a multitude of options from which to select and customize their cloud service to suit their needs. Options are presented based on a user s role within the organization, and can range from different resource sizes, service tiers, and operating systems through application stacks and higher-level services, such as compliance and monitoring. The options presented are configured by IT through the service catalog, enabling both highly controlled and highly configurable cloud service requests. The user requests the service, selecting the set of service attributes. Approval for this service follows the approval process defined by IT. This process may be fully automated or may require manual approval. The key is that this process is determined by IT, and can be different for each service type. The MyServices self-service portal: Provides a web-based interface to enable users to design and commission their own service Allows IT to customize the portal to the look and feel of its company Establishes the necessary controls to constrain options to an appropriate set for each user Enables users to manage existing cloud services Service Catalog At its most basic, a service catalog is a listing of services from which a user can drive the cloud service provisioning process. The challenge lies in the natural tension between users, who want to completely customize their offerings, and the IT group, which has to maintain tight controls on the services in the environment. The role of the service catalog is to bridge that gap. The service catalog enables IT to define the areas of configuration and choice that users can select, according to their role. Users then feel some measure of customizability of their cloud services. Each service offering has attributes that IT defines, including who can see and select this service, what service levels or constraints are important to this service, and what the internal costs are (for calculating chargebacks). 3

6 The following attributes are often defined in the service catalog: Resource configurations Operating systems Middleware stacks Application alternatives Networking options Compliance packages Monitoring tools Service levels Prices Full-Stack Provisioning In order to provide the most flexible service stacks for users, BMC Cloud Lifecycle supports a very flexible underlying provisioning capability. Traditional virtualization provisioning is image-based, requiring IT to either restrictively standardize on a very small set of images or, alternatively, manage a library of hundreds of unique images. The BMC Cloud Lifecycle approach is one of controlled customization, delivering flexibility for the user, within constraints designed by IT. BMC has the only solution that enables users to select from a layered service catalog of options in their cloud service, including OS, middleware, applications, monitoring, and compliance options, as well as network containers for ensuring secure multi-tenancy in the environment. Once approved, the service is automatically provisioned. This provisioning can be in any environment (virtual, cloud, or even physical) and spans server, network, and storage resources. The provisioning is also dependent on the service attributes chosen by the user when the service is requested. By automating the layered provisioning according to each user s request, IT need not maintain an enormous template library. A unique feature of the BMC Cloud Lifecycle solution is the network container functionality, which creates isolated and secure virtualized network zones within the cloud. They are often used by organizations to separate cloud services from one another, supporting co-mingled, multi-tenant environments. They create isolated networking environments that can include security zones, firewalls, and load balancers. Once created, cloud services can then be provisioned within them. Full-stack provisioning allocates physical resources and an operating system in the environment; provisions and configures network containers for multi-tenant support; and layers middleware and applications into the cloud service. BMC Cloud Lifecycle can even layer compliance rules and monitoring tools into each service delivered. Backed by a robust service catalog, automation capability, and role-based access controls, the provisioning behind the solution gives users precisely the stack they require, while also maintaining the tight controls necessary to manage a complex IT environment. Key provisioning functionality includes the ability to: Provision the full stack of a cloud service, from resources through to applications and additional tools Build each service to meet the needs of the requestor Provision the network container around cloud services to ensure secure multi-tenancy Fully automate the configuration of each cloud service Service Decommissioning Once provisioned, the service enters its operational phase, where BMC solutions manage the normal day-to-day activities of performance, capacity, and configuration compliance. Because the goal of the cloud is to better use resources all of the time, service decommissioning or retirement is a very important function, completing the lifecycle. 4

7 When a cloud service is requested, a retirement date is assigned to it. Cloud services are typically out-of-sight and thus out-of-mind, so the remnants of past cloud services, if not placed on a termination schedule, will often linger indefinitely. When the retirement date approaches, the system automatically notifies the service owner and IT. The owner and IT can jointly make an intelligent and informed decision about whether to extend the service or to decommission it, therefore reclaiming unused disk and CPU resources. Key decommissioning functionality includes the ability to: Schedule, at provisioning, the decommissioning date of a cloud service Decommission each service according to a schedule, with the appropriate notification to its owner Let users of a cloud service extend that service, or terminate it early, though the self-service portal KEY CONSIDERATIONS WHEN BUILDING A CLOUD ENVIRONMENT Leveraging the Public Cloud An internal cloud may start small, yet the demands of a business might be much higher than anticipated. Similarly, it might not make sense to continue to grow an already large internal cloud to meet occasional demand peaks. Consequently, there are often times when leveraging public cloud resources can make good business sense. More and more workloads can be moved to public clouds, especially low-risk workloads. Public clouds are not only getting more secure, but they are also providing more and more guarantees of their security and service levels. BMC Cloud Lifecycle is integrated to provide seamless provisioning of cloud resources from Amazon s Elastic Computing environment. Whether obscured or transparent to the end user, the provisioning of these resources occurs through the same MyService portal, and can be managed through the same administrative environment as the private cloud. Ensuring Scalability Cloud environments may begin reasonably small, but both the efficiency and the flexibility of the infrastructure will rapidly drive the growth of a cloud. As in the early days of virtualized environments, the ease with which cloud services can be requested and provisioned will increase demand on an IT environment, and thus drive accelerated growth. This growth represents IT s improved ability to serve the business, but also creates a key consideration in architecting a private cloud: scalability. The cloud being developed should be designed to scale to many times its initial estimates, and thus the management software used to build that cloud should be ready to support that growth. The BMC Cloud Lifecycle solution has been deployed in massive cloud environments with thousands of concurrent multi-tiered applications running as cloud services, being rapidly provisioned and de-provisioned on a daily basis. Supporting Heterogeneity Initial clouds are often conceived with reasonably homogeneous x86 environments in mind. But diversity in a cloud environment can come from many places over time. Multiple hypervisors are currently available on the market, and are increasingly being co-mingled in data centers. The dynamic and flexible cloud provisioning environment is often seen as beneficial to non-x86 architectures, as well from Solaris to IBM AIX to even the occasional mainframe. And finally, there may be instances when users will want to use the same mechanisms to provision the occasional physical resource alongside all the virtualized ones. 5

8 Whether beginning as a homogenous cloud environment today, or incorporating diversity from the start, the scope of a cloud environment is likely to change over time. With this in mind, the BMC Cloud Lifecycle solution can address the heterogeneous needs of advanced cloud implementations. THE BMC SOLUTION BMC Cloud Lifecycle manages the dynamic nature of the cloud environment, accelerating provisioning, facilitating flexibility, and implicitly setting expectations with the business. What s more, it helps you achieve tangible results while maintaining a structure, controlled yet still dynamic IT environment. One key role of cloud computing is to layer on top of virtualization an operational structure that is scalable, delivers consistent service, and addresses the needs of the business, as well as the needs of the technology team. BMC brings together the benefits of traditional IT management, including operational excellence, automation, and service delivery models, and merges them with the dynamic potential of cloud architectures. BMC Cloud Lifecycle delivers an operational model for the lifecycle of private cloud resources and utilization of public clouds in a hybrid model. It provides the foundation for a strong, flexible, and valuable cloud infrastructure that supports IT operations and delivers exceptional service quality to the business. Business runs on IT. IT runs on BMC Software. Business thrives when IT runs smarter, faster and stronger. That s why the most demanding IT organizations in the world rely on BMC Software across distributed, mainframe, virtual and cloud environments. Recognized as the leader in Business Service, BMC offers a comprehensive approach and unified platform that helps IT organizations cut cost, reduce risk and drive business profit. For the four fiscal quarters ended September 30, 2010, BMC revenue was approximately $1.96 billion. BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. AIX and IBM are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. Solaris is a trademark or registered trademark of Oracle Corporation. All other trademarks or registered trademarks are the property of their respective owners BMC Software, Inc. All rights reserved. *179317*

Hybrid Cloud Delivery Managing Cloud Services from Request to Retirement SOLUTION WHITE PAPER

Hybrid Cloud Delivery Managing Cloud Services from Request to Retirement SOLUTION WHITE PAPER Hybrid Cloud Delivery Managing Cloud Services from Request to Retirement SOLUTION WHITE PAPER Contents Executive Summary................................................ 1 Hybrid Cloud Delivery..............................................

More information

SOLUTION WHITE PAPER. Building a flexible, intelligent cloud

SOLUTION WHITE PAPER. Building a flexible, intelligent cloud SOLUTION WHITE PAPER Building a flexible, intelligent cloud Table of Contents Executive summary 1 Building a hybrid cloud 2 Provision complete cloud services 3 Service catalog 3 The user portal 4 Multi-tier

More information

BMC Cloud Management Functional Architecture Guide TECHNICAL WHITE PAPER

BMC Cloud Management Functional Architecture Guide TECHNICAL WHITE PAPER BMC Cloud Management Functional Architecture Guide TECHNICAL WHITE PAPER Table of Contents Executive Summary............................................... 1 New Functionality...............................................

More information

Planning a Successful Cloud Strategy Identify existing assets, assess your business needs, and develop a technical and business plan for your cloud

Planning a Successful Cloud Strategy Identify existing assets, assess your business needs, and develop a technical and business plan for your cloud SOLUTION WHITE PAPER Planning a Successful Cloud Strategy Identify existing assets, assess your business needs, and develop a technical and business plan for your cloud Table of Contents Executive Summary

More information

SOLUTION WHITE PAPER. BMC Manages the Full Service Stack on Secure Multi-tenant Architecture

SOLUTION WHITE PAPER. BMC Manages the Full Service Stack on Secure Multi-tenant Architecture SOLUTION WHITE PAPER BMC Manages the Full Service Stack on Secure Multi-tenant Architecture Table of Contents Introduction................................................... 1 Secure Multi-tenancy Architecture...................................

More information

Effective End-to-End Enterprise Cloud Management

Effective End-to-End Enterprise Cloud Management SOLUTION WHITE PAPER Effective End-to-End Enterprise Cloud Management By combining technologies from BMC and VMware, enterprises and large service providers gain end-to-end management of their cloud infrastructure

More information

SOLUTION WHITE PAPER. Managing AWS. Using BMC Cloud Management solutions to enhance agility with control

SOLUTION WHITE PAPER. Managing AWS. Using BMC Cloud Management solutions to enhance agility with control SOLUTION WHITE PAPER Managing AWS Using BMC Cloud Management solutions to enhance agility with control Holden pulled himself a shot of espresso, flipped his bangs out of his eyes, and brushed a few stray

More information

Solution White Paper Monetizing the Service Provider Cloud

Solution White Paper Monetizing the Service Provider Cloud Solution White Paper Monetizing the Service Provider Cloud Deliver the value-added cloud services that customers need while maximizing revenue Table of Contents 1 EXECUTIVE SUMMARY 2 EVOLUTION OF THE CLOUD

More information

Reaching for the Clouds: Achieving the Business Benefits of Cloud Computing

Reaching for the Clouds: Achieving the Business Benefits of Cloud Computing SOLUTION WHITE PAPER Reaching for the Clouds: Achieving the Business Benefits of Cloud Computing Increase flexibility, lower costs, and more effectively meet the needs of the business with BSM for Cloud

More information

Beyond Provisioning. Ongoing operations of an efficient cloud environment SOLUTION WHITE PAPER

Beyond Provisioning. Ongoing operations of an efficient cloud environment SOLUTION WHITE PAPER Beyond Provisioning Ongoing operations of an efficient cloud environment SOLUTION WHITE PAPER Table of Contents EXECUTIVE SUMMARY............................................... 1 THE ROLE OF OPERATIONS

More information

Next Generation Service Delivery: Fast Forward to Enterprise Cloud Computing

Next Generation Service Delivery: Fast Forward to Enterprise Cloud Computing Thought Leadership white paper Next Generation Service Delivery: Fast Forward to Enterprise Cloud Computing By Kia Behnia, Senior Vice President and Chief Technology Officer, BMC Software TABLE OF CONTENTS

More information

Solution White Paper Build the Right Cloud, Quickly

Solution White Paper Build the Right Cloud, Quickly Solution White Paper Build the Right Cloud, Quickly BMC Express Cloud Table of Contents 1 THE PROMISE OF CLOUD COMPUTING Getting Started 2 SUCCEEDING WITH CLOUD COMPUTING 3 INTRODUCING BMC EXPRESS CLOUD

More information

SOLUTION WHITE PAPER. IT Business Management and Compliance Ensuring Cloud Governance

SOLUTION WHITE PAPER. IT Business Management and Compliance Ensuring Cloud Governance SOLUTION WHITE PAPER IT Business Management and Compliance Ensuring Cloud Governance Contents EXECUTIVE SUMMARY 1 THE ROLE OF GOVERNANCE AND COMPLIANCE IN THE CLOUD 2 IT PROCESS INTEGRATION 2 CONTINOUS

More information

SOLUTION BRIEF Citrix Cloud Solutions Citrix Cloud Solution for On-boarding

SOLUTION BRIEF Citrix Cloud Solutions Citrix Cloud Solution for On-boarding SOLUTION BRIEF Citrix Cloud Solutions Citrix Cloud Solution for On-boarding www.citrix.com Contents Introduction... 3 The On- boarding Problem Defined... 3 Considerations for Application On- boarding...

More information

Cisco Cloud Portal Delivers Self-Service Provisioning for Data Center Services

Cisco Cloud Portal Delivers Self-Service Provisioning for Data Center Services Product Bulletin Cisco Cloud Portal Delivers Self-Service Provisioning for Data Center Services The Cisco Cloud Portal provides a self-service portal, service catalog, and lifecycle management solution

More information

Master Hybrid Cloud Management with VMware vrealize Suite. Increase Business Agility, Efficiency, and Choice While Keeping IT in Control

Master Hybrid Cloud Management with VMware vrealize Suite. Increase Business Agility, Efficiency, and Choice While Keeping IT in Control Master Hybrid Cloud Management with VMware vrealize Suite Increase Business Agility, Efficiency, and Choice While Keeping IT in Control Empower IT to Innovate The time is now for IT organizations to take

More information

Cisco Network Services Manager 5.0

Cisco Network Services Manager 5.0 Data Sheet Cisco Network Services Manager 5.0 Cisco Network Services Manager is designed to help enable customers to organize their network resources into a flexible multi-tenant infrastructure that integrates

More information

Cloud computing: Innovative solutions for test environments

Cloud computing: Innovative solutions for test environments IBM Global Services April 2009 Cloud computing: Innovative solutions for test environments Speed test cycles and reduce cost to gain a competitive edge Page No.2 Contents 2 Executive summary 3 Leading

More information

Cloud Services Catalog with Epsilon

Cloud Services Catalog with Epsilon Cloud Services Catalog with Epsilon Modern IT enterprises face several challenges while building a service catalog for their data center. Provisioning with a cloud management platform solves some of these

More information

Cloud computing: the IBM point of view

Cloud computing: the IBM point of view Building an Smarter Planet with Dynamic Infrastructure Cloud computing: the IBM point of view Ciro Puglisi, Infrastructure Offering Leader, CEEMEA cpug@ch.ibm.com, +41 58 333 4157 Cloud Computing can go

More information

The SMB IT Decision Maker s Guide: Choosing a SaaS Service Management Solution

The SMB IT Decision Maker s Guide: Choosing a SaaS Service Management Solution BEST PRACTICES WHITE PAPER The SMB IT Decision Maker s Guide: Choosing a SaaS Service Management Solution Nine Things to Look For in Your Next SaaS Service Desk Table of Contents Introduction...................................................

More information

MANAGEMENT AND ORCHESTRATION WORKFLOW AUTOMATION FOR VBLOCK INFRASTRUCTURE PLATFORMS

MANAGEMENT AND ORCHESTRATION WORKFLOW AUTOMATION FOR VBLOCK INFRASTRUCTURE PLATFORMS VCE Word Template Table of Contents www.vce.com MANAGEMENT AND ORCHESTRATION WORKFLOW AUTOMATION FOR VBLOCK INFRASTRUCTURE PLATFORMS January 2012 VCE Authors: Changbin Gong: Lead Solution Architect Michael

More information

JOURNAL OF OBJECT TECHNOLOGY

JOURNAL OF OBJECT TECHNOLOGY JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2009 Vol. 8, No. 7, November - December 2009 Cloud Architecture Mahesh H. Dodani, IBM, U.S.A.

More information

CA Automation Suite for Data Centers

CA Automation Suite for Data Centers PRODUCT SHEET CA Automation Suite for Data Centers agility made possible Technology has outpaced the ability to manage it manually in every large enterprise and many smaller ones. Failure to build and

More information

Managed Cloud Services

Managed Cloud Services Managed Services From Data Centre to Managed Public Traditional data centre Virtual Data Centre In-house Dedicated External Multi-tenant External Managed Public Consulting approach: Breakdown of Business

More information

CloudCenter Full Lifecycle Management. An application-defined approach to deploying and managing applications in any datacenter or cloud environment

CloudCenter Full Lifecycle Management. An application-defined approach to deploying and managing applications in any datacenter or cloud environment CloudCenter Full Lifecycle Management An application-defined approach to deploying and managing applications in any datacenter or cloud environment CloudCenter Full Lifecycle Management Page 2 Table of

More information

agility made possible

agility made possible SOLUTION BRIEF CA Private Cloud Accelerator for Vblock Platforms how quickly can your private cloud support the increasing demand for business services and accelerate time-to-value for your Vblock platforms

More information

I D C T E C H N O L O G Y S P O T L I G H T

I D C T E C H N O L O G Y S P O T L I G H T I D C T E C H N O L O G Y S P O T L I G H T E n t r y- L e ve l S olutions for Priva t e C l o u d Au t o m a t i o n D e l i ve r R a p i d R e t u r n s May 2012 Adapted from Worldwide Cloud Systems

More information

Advanced virtualization management for Hyper-V and System Center environments. www.citrix.com

Advanced virtualization management for Hyper-V and System Center environments. www.citrix.com Advanced virtualization management for Hyper-V and System Center environments www.citrix.com Introduction Microsoft Hyper-V provides a dynamic, reliable and scalable virtualization platform enabling cost

More information

Ironside Group Rational Solutions

Ironside Group Rational Solutions Ironside Group Rational Solutions IBM Cloud Orchestrator Accelerate the pace of your business innovation Richard Thomas IBM Cloud Management Platforms thomas1@us.ibm.com IBM Cloud Orchestrator Business

More information

Building Private & Hybrid Cloud Solutions

Building Private & Hybrid Cloud Solutions Solution Brief: Building Private & Hybrid Cloud Solutions WITH EGENERA CLOUD SUITE SOFTWARE Egenera, Inc. 80 Central St. Boxborough, MA 01719 Phone: 978.206.6300 www.egenera.com Introduction When most

More information

AppStack Technology Overview Model-Driven Application Management for the Cloud

AppStack Technology Overview Model-Driven Application Management for the Cloud AppStack Technology Overview Model-Driven Application Management for the Cloud Accelerating Application Time-to-Market The last several years have seen a rapid adoption for public and private cloud infrastructure

More information

Virtualization and IaaS management

Virtualization and IaaS management CLOUDFORMS Virtualization and IaaS management Calvin Smith, Senior Solutions Architect calvin@redhat.com VIRTUALIZATION TO CLOUD CONTINUUM Virtual Infrastructure Management Drivers Server Virtualization

More information

Service-Oriented Cloud Automation. White Paper

Service-Oriented Cloud Automation. White Paper Service-Oriented Cloud Automation Executive Summary A service-oriented experience starts with an intuitive selfservice IT storefront that enforces process standards while delivering ease and empowerment

More information

A Gentle Introduction to Cloud Computing

A Gentle Introduction to Cloud Computing A Gentle Introduction to Cloud Computing Source: Wikipedia Platform Computing, Inc. Platform Clusters, Grids, Clouds, Whatever Computing The leader in managing large scale shared environments o 18 years

More information

EMC IT AUTOMATES ENTERPRISE PLATFORM AS A SERVICE

EMC IT AUTOMATES ENTERPRISE PLATFORM AS A SERVICE EMC IT AUTOMATES ENTERPRISE PLATFORM AS A SERVICE Self-service portal delivers ready-to-use development platform in less than one hour Application developers order from online catalog with just a few clicks

More information

BMC Software Cloud Service Lifecycle

BMC Software Cloud Service Lifecycle BMC Software Cloud Service Lifecycle Riyadh, 15th May 2012 Dominic Wellington, Cloud & DCA Marketing Manager EMEA m dominic_wellington@bmc.com O +39 340 8165717 t @dwellington 1 To Achieve Success, Manage

More information

Cloud Computing: Elastic, Scalable, On-Demand IT Services for Everyone. Table of Contents. Cloud.com White Paper April 2010. 1 Executive Summary...

Cloud Computing: Elastic, Scalable, On-Demand IT Services for Everyone. Table of Contents. Cloud.com White Paper April 2010. 1 Executive Summary... Cloud Computing: Elastic, Scalable, On-Demand IT Services for Everyone Cloud.com White Paper April 2010 Table of Contents 1 Executive Summary... 2 2 Motivation Around Cloud Computing... 2 3 Comparing Cloud

More information

Enterprise Cloud Management: Drive business value by balancing speed, cost and risk

Enterprise Cloud Management: Drive business value by balancing speed, cost and risk Enterprise Cloud Management: Drive business value by balancing speed, cost and risk THE RACE TO THE CLOUD The powerful business benefits of cloud computing including faster time-to-market and lower costs

More information

Copyright 11/1/2010 BMC Software, Inc 1

Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 2 Copyright 11/1/2010 BMC Software, Inc 3 The current state of IT Service How we work today! INCIDENT SERVICE LEVEL DATA SERVICE

More information

The Journey to Cloud Computing: from experimentation to business reality

The Journey to Cloud Computing: from experimentation to business reality The Journey to Cloud Computing: from experimentation to business reality Judith Hurwitz, President Marcia Kaufman, COO Sponsored by IBM The Journey to Cloud Computing: from experimentation to business

More information

Urbancode Deploy Overview

Urbancode Deploy Overview Urbancode Deploy Overview Continuous delivery challenges facing customers 2 *Data based on UrbanCode customer survey Multi-Platform Application Deployment Automation Visibility and automated control of

More information

The Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER

The Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER The Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER TABLE OF CONTENTS EXECUTIVE SUMMARY............................................... 1 BUSINESS CHALLENGE: MANAGING CHANGE.................................

More information

Understanding ITIL Service Portfolio Management and the Service Catalog. An approach for implementing effective service lifecycle management

Understanding ITIL Service Portfolio Management and the Service Catalog. An approach for implementing effective service lifecycle management best practices WHITE PAPER Understanding ITIL Service Portfolio Management and the Service Catalog An approach for implementing effective service lifecycle management Table of Contents Executive Summary...1

More information

Optimize workloads to achieve success with cloud and big data

Optimize workloads to achieve success with cloud and big data IBM Software Thought Leadership White Paper December 2012 Optimize workloads to achieve success with cloud and big data Intelligent, integrated, cloud-enabled workload automation can improve agility and

More information

Integrated service management and cloud computing:

Integrated service management and cloud computing: IBM Global Technology Services Thought Leadership White Paper September 2010 Integrated service management and cloud computing: More than just technology best friends 2 Integrated service management and

More information

The Next Generation of IT Management. Jason Andrew Vice President, Marketing & Communications

The Next Generation of IT Management. Jason Andrew Vice President, Marketing & Communications The Next Generation of IT Management Jason Andrew Vice President, Marketing & Communications BMC Has Outperformed the Market Growing Stock Price Over 130 Percent in 5 Years BMC +134% IBM +76% HP +50% NASDAQ

More information

IBM SmartCloud Workload Automation

IBM SmartCloud Workload Automation IBM SmartCloud Workload Automation Highly scalable, fault-tolerant solution offers simplicity, automation and cloud integration Highlights Gain visibility into and manage hundreds of thousands of jobs

More information

Reduce IT Costs by Simplifying and Improving Data Center Operations Management

Reduce IT Costs by Simplifying and Improving Data Center Operations Management Thought Leadership white paper Reduce IT Costs by Simplifying and Improving Data Center Operations Management By John McKenny, Vice President of Worldwide Marketing for Mainframe Service Management, BMC

More information

Top five lessons learned from enterprise hybrid cloud projects

Top five lessons learned from enterprise hybrid cloud projects Top five lessons learned from enterprise hybrid cloud projects Top performer highlights More than half of top performers give users access to selfservice provisioning across both private and public cloud

More information

Revitalising your Data Centre by Injecting Cloud Computing Attributes. Ricardo Lamas, Cloud Computing Consulting Architect IBM Australia

Revitalising your Data Centre by Injecting Cloud Computing Attributes. Ricardo Lamas, Cloud Computing Consulting Architect IBM Australia Revitalising your Data Centre by Injecting Attributes Ricardo Lamas, Consulting Architect IBM Australia Today s datacenters face enormous challenges: I need to consolidate to reduce sprawl and OPEX. I

More information

Optimizing your IT infrastructure. 2012 IBM Corporation

Optimizing your IT infrastructure. 2012 IBM Corporation Optimizing your IT infrastructure 2012 IBM Corporation Please Note: IBM s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM s sole discretion.

More information

Hybrid IT A Low-Risk Path from On-Premise to ITaaS

Hybrid IT A Low-Risk Path from On-Premise to ITaaS SOLUTION WHITE PAPER Hybrid IT A Low-Risk Path from On-Premise to ITaaS Increase your options by finding the right mix of on-demand and on-premise IT management tools Bruce Campbell, Principal Solutions

More information

AUTOMATION. Tihomir Hrastovscak HP Software

AUTOMATION. Tihomir Hrastovscak HP Software HP CLOUD SERVICE AUTOMATION Tihomir Hrastovscak HP Software Presales consultant THE CLOUD ADVANTAGE What the business expects Encourages standard 68.5% systems Pay only for what 77.9% you use Easy/fast

More information

I D C T E C H N O L O G Y S P O T L I G H T

I D C T E C H N O L O G Y S P O T L I G H T I D C T E C H N O L O G Y S P O T L I G H T U n i fied Cloud Management Increases IT- as- a - S e r vi c e Ag i l i t y November 2013 Adapted from VMware Unifies Cloud Management Portfolio with a Focus

More information

SOLUTION WHITE PAPER. Take a Holistic Approach to Your Cloud Implementation By Lilac Schoenbeck, Director of Cloud Computing Marketing, BMC Software

SOLUTION WHITE PAPER. Take a Holistic Approach to Your Cloud Implementation By Lilac Schoenbeck, Director of Cloud Computing Marketing, BMC Software SOLUTION WHITE PAPER Take a Holistic Approach to Your Cloud Implementation By Lilac Schoenbeck, Director of Cloud Computing Marketing, BMC Software With a move to the cloud, much will remain the same,

More information

Align IT Operations with Business Priorities SOLUTION WHITE PAPER

Align IT Operations with Business Priorities SOLUTION WHITE PAPER Align IT Operations with Business Priorities SOLUTION WHITE PAPER Table of Contents Executive summary............................................... 1 the Need for Aligning IT Operations with Business

More information

A Comprehensive Cloud Management Platform with Vblock Systems and Cisco Intelligent Automation for Cloud

A Comprehensive Cloud Management Platform with Vblock Systems and Cisco Intelligent Automation for Cloud WHITE PAPER A Comprehensive Cloud Management Platform with Vblock Systems and Cisco Intelligent Automation for Cloud Abstract Data center consolidation and virtualization have set the stage for cloud computing.

More information

Building a Converged Infrastructure with Self-Service Automation

Building a Converged Infrastructure with Self-Service Automation Building a Converged Infrastructure with Self-Service Automation Private, Community, and Enterprise Cloud Scenarios Prepared for: 2012 Neovise, LLC. All Rights Reserved. Case Study Report Introduction:

More information

Monitoring, Managing and Supporting Enterprise Clouds with Oracle Enterprise Manager 12c Name, Title Oracle

Monitoring, Managing and Supporting Enterprise Clouds with Oracle Enterprise Manager 12c Name, Title Oracle Monitoring, Managing and Supporting Enterprise Clouds with Oracle Enterprise Manager 12c Name, Title Oracle Complete Cloud Lifecycle Management Optimize Plan Meter & Charge Manage Applications and Business

More information

JOURNAL OF OBJECT TECHNOLOGY

JOURNAL OF OBJECT TECHNOLOGY JOURNAL OF OBJECT TECHNOLOGY Online at www.jot.fm. Published by ETH Zurich, Chair of Software Engineering JOT, 2010 Vol. 9, No. 2, March-April 2010 Architected Cloud Solutions Revealed Mahesh H. Dodani,

More information

Experiences with Transformation to Hybrid Cloud: A Case Study for a Large Financial Enterprise

Experiences with Transformation to Hybrid Cloud: A Case Study for a Large Financial Enterprise New York University, CSCI-GA.3033-011, Spring 2015 Hari Ramasamy, Ph.D. Manager and Research Staff Member, IBM Research Member, IBM Academy of Technology hvramasa@us.ibm.com http://researcher.watson.ibm.com/researcher/view.php?person=us-hvramasa

More information

Taking control of the virtual image lifecycle process

Taking control of the virtual image lifecycle process IBM Software Thought Leadership White Paper March 2012 Taking control of the virtual image lifecycle process Putting virtual images to work for you 2 Taking control of the virtual image lifecycle process

More information

Why Cisco for Cloud? IT Service Delivery, Orchestration and Automation

Why Cisco for Cloud? IT Service Delivery, Orchestration and Automation Why Cisco for Cloud? IT Service Delivery, Orchestration and Automation Sascha Merg Technical Lead for Data Center Sales, Cisco Central Europe samerg@cisco.com June 2014 Agenda What is ITaaS and why should

More information

Transformation to a ITaaS Model & the Cloud

Transformation to a ITaaS Model & the Cloud Transformation to a ITaaS Model & the Cloud CIO Summit - Miami November, 2014 John Cullen Laddie Suk EMC Global Professional Services John.cullen@emc.com Laddie.suk@emc.com 1 Agenda Business Challenges

More information

TECHNICAL WHITE PAPER. Introducing BMC Control-M Self-Service

TECHNICAL WHITE PAPER. Introducing BMC Control-M Self-Service TECHNICAL WHITE PAPER Introducing BMC Control-M Self-Service TABLE OF CONTENTS INTRODUCTION............................................ 1 WHY WE NEED SELF SERVICE................................... 1 BMC

More information

journey to a hybrid cloud

journey to a hybrid cloud journey to a hybrid cloud Virtualization and Automation VI015SN journey to a hybrid cloud Jim Sweeney, CTO GTSI about the speaker Jim Sweeney GTSI, Chief Technology Officer 35 years of engineering experience

More information

EMA Radar for Private Cloud Platforms: Q1 2013

EMA Radar for Private Cloud Platforms: Q1 2013 EMA Radar for Private Cloud Platforms: Q1 2013 By Torsten Volk ENTERPRISE MANAGEMENT ASSOCIATES (EMA ) Radar Report March 2013 BMC Software EMA Radar for Private Cloud Platforms: Q1 2013 (IaaS, PaaS, SaaS)

More information

Predictive Intelligence: Identify Future Problems and Prevent Them from Happening BEST PRACTICES WHITE PAPER

Predictive Intelligence: Identify Future Problems and Prevent Them from Happening BEST PRACTICES WHITE PAPER Predictive Intelligence: Identify Future Problems and Prevent Them from Happening BEST PRACTICES WHITE PAPER Table of Contents Introduction...1 Business Challenge...1 A Solution: Predictive Intelligence...1

More information

TECHNICAL WHITE PAPER. Accelerate UNIX-to-Linux Migration Programs with BMC Atrium Discovery and Dependency Mapping

TECHNICAL WHITE PAPER. Accelerate UNIX-to-Linux Migration Programs with BMC Atrium Discovery and Dependency Mapping TECHNICAL WHITE PAPER Accelerate UNIX-to-Linux Migration Programs with BMC Atrium Discovery and Dependency Mapping Table of Contents Who Should Read This Paper? 1 Current Economic Climate is Driving UNIX-to-Linux

More information

Hybrid Cloud for Development and Testing with VMware vcloud Air

Hybrid Cloud for Development and Testing with VMware vcloud Air Hybrid Cloud for Development and Testing with VMware vcloud Air January 2015 White paper Introduction Organizations struggle to meet the demand for scalable and resilient infrastructure to develop and

More information

CLOUDFORMS Open Hybrid Cloud

CLOUDFORMS Open Hybrid Cloud Open Hybrid Cloud Cloud Evolution statt Cloud Revolution Lutz Lange, RHCA, Solution Architect, Red Hat Frank Rosendahl, RHCA, Solution Architect, DASEQ GmbH Cloud Operations Management Delivers an Open

More information

An enterprise- grade cloud management platform that enables on- demand, self- service IT operating models for Global 2000 enterprises

An enterprise- grade cloud management platform that enables on- demand, self- service IT operating models for Global 2000 enterprises agility PLATFORM Product Whitepaper An enterprise- grade cloud management platform that enables on- demand, self- service IT operating models for Global 2000 enterprises ServiceMesh 233 Wilshire Blvd,

More information

Business white paper. Move beyond IAAS with HP CloudSystem Enterprise

Business white paper. Move beyond IAAS with HP CloudSystem Enterprise Business white paper Move beyond IAAS with HP CloudSystem Enterprise Table of Contents 3 Introduction 3 Key advantages of HP CloudSystem Enterprise 3 Faster time to value, more consistent performance with

More information

VALUE PROPOSITION FOR SERVICE PROVIDERS. Helping Service Providers accelerate adoption of the cloud

VALUE PROPOSITION FOR SERVICE PROVIDERS. Helping Service Providers accelerate adoption of the cloud VALUE PROPOSITION FOR SERVICE PROVIDERS Helping Service Providers accelerate adoption of the cloud Partnership with Service Providers Enabling Your Cloud Services in Complex Environments Today s challenge

More information

CA Service Catalog r12

CA Service Catalog r12 PRODUCT BRIEF: CA SERVICE CATALOG CA Service Catalog r12 CA SERVICE CATALOG PROVIDES A CENTRALIZED LOCATION OF AVAILABLE SERVICES THAT DESCRIBES THESE SERVICES IN BUSINESS TERMS. IT OFFERS A SELF-SERVICE

More information

BMC Asset Management SAP Integration

BMC Asset Management SAP Integration TECHNICAL WHITE PAPER BMC Asset Management SAP Integration How to bridge the gap between your company s SAP systems and BMC Asset Management Table of Contents Introduction 1 Procurement and receiving 1

More information

RED HAT CLOUDFORMS ENTERPRISE- GRADE MANAGEMENT FOR AMAZON WEB SERVICES

RED HAT CLOUDFORMS ENTERPRISE- GRADE MANAGEMENT FOR AMAZON WEB SERVICES TECHNOLOGY DETAIL RED HAT CLOUDFORMS ENTERPRISE- GRADE MANAGEMENT FOR AMAZON WEB SERVICES ABSTRACT Do you want to use public clouds like Amazon Web Services (AWS) to flexibly extend your datacenter capacity,

More information

Private Cloud: A Key Strategic Differentiator

Private Cloud: A Key Strategic Differentiator Automation and Orchestration Drive Virtualization into Private Clouds Table of Contents After Virtualization........................................3 Private Cloud: A Key Strategic Differentiator.................3

More information

Moving beyond Virtualization as you make your Cloud journey. David Angradi

Moving beyond Virtualization as you make your Cloud journey. David Angradi Moving beyond Virtualization as you make your Cloud journey David Angradi Today, there is a six (6) week SLA for VM provisioning it s easy to provision a VM, the other elements change storage, network

More information

Atrium Discovery for Storage. solution white paper

Atrium Discovery for Storage. solution white paper Atrium Discovery for Storage solution white paper EXECUTIVE SUMMARY As more IT systems are deployed that depend on storage infrastructure to provide business services, and with the adoption of technology

More information

Superior Web Application Performance in the Cloud

Superior Web Application Performance in the Cloud SOLUTION WHITE PAPER Superior Web Application Performance in the Cloud Ensuring consistent service levels for users CONTENTS INTRODUCTION....................................................... 1 THE USER

More information

The CMDB: The Brain Behind IT Business Value

The CMDB: The Brain Behind IT Business Value Thought Leadership white paper The CMDB: The Brain Behind IT Business Value By Gerry Roy, Director of Solutions Management for BMC Atrium and BMC Service Support, BMC Software TABLE OF CONTENTS Executive

More information

Solution White Paper BMC Service Resolution: Connecting and Optimizing IT Operations with the Service Desk

Solution White Paper BMC Service Resolution: Connecting and Optimizing IT Operations with the Service Desk Solution White Paper BMC Service Resolution: Connecting and Optimizing IT Operations with the Service Desk Improve service availability, mean time to repair (MTTR), and cross-team communications while

More information

Simplified Management With Hitachi Command Suite. By Hitachi Data Systems

Simplified Management With Hitachi Command Suite. By Hitachi Data Systems Simplified Management With Hitachi Command Suite By Hitachi Data Systems April 2015 Contents Executive Summary... 2 Introduction... 3 Hitachi Command Suite v8: Key Highlights... 4 Global Storage Virtualization

More information

The Need for Service Catalog Design in Cloud Services Development

The Need for Service Catalog Design in Cloud Services Development The Need for Service Catalog Design in Cloud Services Development The purpose of this document: Provide an overview of the cloud service catalog and show how the service catalog design is an fundamental

More information

Cisco Intelligent Automation for Cloud

Cisco Intelligent Automation for Cloud Data Sheet Cisco Intelligent Automation for Cloud Introduction Cloud technology is leading a transformation not only in data centers but also in the way companies and institutions evaluate, procure, and

More information

Uni On-Board. An Introduction to Uni Systems Cloud On-boarding services portfolio. White Paper Solution Brief

Uni On-Board. An Introduction to Uni Systems Cloud On-boarding services portfolio. White Paper Solution Brief Uni On-Board An Introduction to Uni Systems Cloud On-boarding services portfolio White Paper Solution Brief Contents Introduction... 3 The On-Boarding problem Defined... 3 Defining an application workload...

More information

Are Your Capacity Management Processes Fit For The Cloud Era?

Are Your Capacity Management Processes Fit For The Cloud Era? Are Your Capacity Management Processes Fit For The Cloud Era? An Intelligent Roadmap for Capacity Planning BACKGROUND In any utility environment (electricity, gas, water, mobile telecoms ) ensuring there

More information

IT AS A SERVICE BROKER

IT AS A SERVICE BROKER IT AS A SERVICE BROKER MIT Sloan CIO Symposium May 21, 2014 Thomas P. Roloff Senior Vice President EMC Global Services twitter: @TRoloff 1 Why Transformation? Business is Changing Faster Than IT Business

More information

Oracle s Cloud Computing Strategy

Oracle s Cloud Computing Strategy Oracle s Cloud Computing Strategy Your Strategy, Your Cloud, Your Choice Sandra Cheevers Senior Principal Product Director Cloud Product Marketing Steve Lemme Director, Cloud Builder Specialization Oracle

More information

Releasing High Quality Applications More Quickly with vrealize Code Stream

Releasing High Quality Applications More Quickly with vrealize Code Stream Releasing High Quality Applications More Quickly with vrealize Code Stream T E C H N I C A L W H I T E P A P E R A B S T R A C T : If your company relies on applications to enable new business opportunities

More information

Private Cloud for the Enterprise: Platform ISF

Private Cloud for the Enterprise: Platform ISF Private Cloud for the Enterprise: Platform ISF A Neovise Vendor Perspective Report 2009 Neovise, LLC. All Rights Reserved. Background Cloud computing is a model for enabling convenient, on-demand network

More information

Is it Time to Modernize Your Service Desk?

Is it Time to Modernize Your Service Desk? THOUGHT LEADERSHIP WHITE PAPER Is it Time to Modernize Your Service Desk? By Michele McFadden, Senior Director of Product Management, BMC Software When you pick a program to record on your DVR, purchase

More information

Cisco Unified Data Center

Cisco Unified Data Center Solution Overview Cisco Unified Data Center Simplified, Efficient, and Agile Infrastructure for the Data Center What You Will Learn The data center is critical to the way that IT generates and delivers

More information

BMC Remedy IT Service Management Suite

BMC Remedy IT Service Management Suite BMC Remedy IT Service Management Suite BMC Remedy ITSM enables streamlined service delivery with an amazing user experience on both sides of the service desk. Business Challenge Today s enterprises are

More information

SOLUTION WHITE PAPER. Remedyforce Powerful Platform

SOLUTION WHITE PAPER. Remedyforce Powerful Platform SOLUTION WHITE PAPER Remedyforce Powerful Platform INTRODUCTION Any type of service desk needs a powerful technology platform to support their customers. However, several challenges arise when attempting

More information

Build open, flexible cloud

Build open, flexible cloud Business white paper Build open, flexible cloud The new standard for cloud management Cloud computing has emerged as a major driving force behind other significant innovations currently affecting the world

More information