Getting started with. Sun Life Illustrations - Web. Introduction. About this Quick start guide

Transcription

1 Getting started with Sun Life Illustrations - Web Introduction The Sun Life Illustrations tool: has an easy-to-use interface, gives you the ability to work from your desktop or the web, provides a Product Selector page that makes it easy to know which tool you should illustrate with, and offers the ability to produce professional-looking reports which you can save, access and present to the clients. Depending on your preferences, you can choose to work with the desktop version or the web version, or both. The two versions look very similar and for the most part work the same. But there are some differences, and you ll learn about these differences in this quick guide. About this Quick start guide To help you become familiar with Sun Life Illustrations, this guide focuses on the steps for setting up Sun Life Illustrations and covers the basic features of the tool. Once you have reviewed this Quick start guide, we recommend that you review the three Sun Life Illustrations case studies. The case studies will give you a better understanding of how to run an illustration. If you work with an advisor assistant, please note that case study number 3 describes how both of you can work with Sun Life Illustrations to share saved illustrations. 1 December 22, 2014

2 About Sun Life Illustrations Web To access the web version, you need to connect to the internet. You can open Sun Life Illustrations Web two ways: You can link to the web version of this tool from the SLF Advisor Site, by going to the Quick links section found on the Home page and clicking on the Sun Life Illustrations link. Once you get to the Product Selector page within the Web version the first time, if you Bookmark the page, you can then reuse that bookmark within your internet browser for easy access. We recommend that any advisor administrative assistant who will be running an illustration on behalf of the advisor use the web version of this tool. Using the Web version and the Assign function is the easiest method of sharing saved illustrations between an advisor and an assistant. The Assign function is described in the next section of this document. Sun Life Product Selector When you launch Sun Life Illustrations, the first screen you will see is Product Selector. From here you can launch all of Sun Life s insurance product illustrations. On the left side of the screen is listed the products that are available on the new illustration platform currently just SunTerm. The middle of the page is listed all of the products that are still illustrated on Sun Life s other illustration platform Eos. As we introduce new products to the new illustration platform, you will not need to remember which tool to launch. If you launch Sun Life Illustrations, you can navigate to the proper illustration through this screen. 2 December 22, 2014

3 Sun Life Illustrations set-up Sign-in on the Web version Signing in to the web version of Sun Life Illustrations is not required but is an option. If you choose to sign-in, additional features are available to you such as the ability to save the illustration to Sun Life s Secure server, the ability to create and save business card information for future re-use and the ability to Assign and share saved illustrations with other users. If you link to the web version of Sun Life Illustrations from the Sun Life Advisor Site while you were already signed in, then you will automatically be signed in to Sun Life Illustrations. This is called Single Sign-on. If you access the illustration any other way, you will initially be considered a guest. A guest user can create illustrations and generate client reports in the form of a PDF. A guest user can not save cases or open saved cases. How to sign-in 1. From the product selector screen or the product illustration screen, click the Sign In button in the top right hand corner of the screen. 2. From the Sun Life Illustrations dialog box, enter your SLF Advisor Site Access ID and password, and click Submit. 3 December 22, 2014

4 Assign The ability to Assign illustrations is a feature that is exclusive to the Web version. It becomes available once you have signed in on Sun Life Illustrations. If you create or modify illustrations on behalf of an advisor, we recommend that you work in the web version of the tool. Once you have created and saved the illustration on the web version, the Assign option allows you to change the owner of the saved illustration from yourself to the appropriate advisor. Important! For Sun Life Illustrations, we are making use of existing access that advisors have granted to their team. If your team already has access to your block of business on the Sun Life Advisor site, they will also be able to work on your behalf on the new illustration tool. For advisors and assistants who do not have an Access ID, they can obtain one by selecting the Register now link on the SLF Advisor site Home page at When you are signed in to Sun Life Illustrations Web, and you save an illustration, that illustration is in your name. Advisor assistants use the Assign button to change the ownership of the illustration to the appropriate advisor. The advisor can then access the saved illustration by going into the Web version of the Illustration or by using the Sync function on the Desktop version. 4 December 22, 2014

5 Overview of Sun Life Illustrations Note: The remainder of this document is identical to the same section in the Getting started with Sun Life Illustrations Desktop quick start guide. Business cards The information on the business cards can be added to any client report. You need to complete this part of the set-up separately on both the web and desktop versions. To add a business card to Sun Life Illustrations - Web: 1. From the SLF Advisor Site, under Home, Quick links, click the Sun Life Illustrations link. 2. From the Product Selector page, click the SunTerm link. 3. From the Sun Life Illustrations page, click the manage business cards link. 4. From the Business cards dialog box, click +Add. 5. Complete all the required fields and then click Done. If you are working on behalf of several advisors, repeat the process until you have added one card for each advisor. If you use different business card information for different clients (eg, by city, or business vs personal) you can create as many business cards as you wish. One card will always be considered the default card and will be used by default for each new illustration you begin. The default card can be changed by editing any card you wish to designate as the default card and then select the option to Remember as the default business card. 5 December 22, 2014

6 Top Tool Bar There are several options available to you from the toolbar at the top of the page. Product Selector button The Product Selector button allows you to go back to the Sun Life Product Selector page. New button The New button opens another page to create a separate illustration. The first illustration that you are working with displays in the first tab. The new illustration displays as Untitled illustration until you save and name it. Open button The Open button allows you to open a previously saved illustration. Clicking the Open button displays the Saved illustrations window, listing your saved illustrations. To open a saved illustration: To open a single illustration, click the Illustration Name of the illustration you wish to open. To open multiple illustrations, click the checkbox in front of each illustration name and then click the Open button. Note: there is a limit to the number of cases that can be open at any one time after which the system will become unresponsive. We recommend limiting the number of open illustrations to 5 or less at any one time. 6 December 22, 2014

7 View report button The View report button creates a client report with the following mandatory pages: Client summary, Plan summary, and Important illustration notes You can customize the client report. For more information about how to customize the client report, see the REPORT DESIGN section in this document. 1. PLAN DESIGN The PLAN DESIGN tab has a few features that help make illustrating a product easy. About This section displays highlights about the product you are illustrating. Clicking the blue up arrow will minimize the About section, making it easier for you to see other information on the page. Underwriting Req s and Advisor guide links out to the SLF Advisor Site for the most recent information. You need to be connected to the internet to view these links. 7 December 22, 2014

8 Illustration Summary The Illustration Summary section displays what your premium will be and what options you have selected for this plan. As you select options, the Illustration Summary updates. Use the Refresh button to recalculate the premiums when you have changed any options selected. Messages Displays any errors where you have: missed entering information, or options selected that don t fit within the product rules. If there are error messages, you will not be able to select either the SPREADSHEET page or the REPORT DESIGN page. You can only move to the SPREADSHEET or REPORT DESIGN page once you fix the errors. 8 December 22, 2014

9 Quick compare Quick Compare is for a single coverage illustration or a multi coverage illustration if all of the coverages are based on the same Coverage term. When selected, you are shown what the cost would be based on each Coverage term. Help Contextual help is available on the page. Click the question marks for details on when the option can be selected, specific amounts available, and if other selections are required. Save For the desktop version, the illustration saves on your PC. For the web version, the illustration saves to Sun Life s secure web server (where you can access it based on your valid SLF Advisor Site user ID and password). To save an illustration, click Save. From the Save illustration dialog box in the Illustration name field, enter a unique and meaningful name for the illustration and click Save. 9 December 22, 2014

10 2. SPREADSHEET The SPREADSHEET page displays the calculated premiums and values for the entire duration of the illustration. The SPREADSHEET can be exported out to Excel, and once in Excel can be printed and/or saved. To see all the options that you have selected for the illustration, select the Show Illustration Summary to open the Illustration Summary window. 10 December 22, 2014

11 3. REPORT DESIGN The REPORT DESIGN page allows you to create customized reports for the client. When you open this page, any report pages with a grey checkmark are mandatory. Designed for The text entered in the Designed for field is printed on the Cover Page. If you do not enter anything in the Designed for field, the cover page will show a list of the client names included in the illustration. If you enter information into the Designed for field, then that information appears on the Cover Page. This can give you a more customized look for example, you could enter a company name for a corporately owned policy. To save the report: 1. Click the View Client Report button. 2. The report opens in Adobe Reader (or whatever program you have specified to be the default PDF viewer on your computer). 3. Once the PDF is generated, you can view, print and/or save the file as you choose. 11 December 22, 2014