Customer Integration Management DHL IntraShip

Transcription

1 Customer Integration Management DHL IntraShip User Guide DD

2 DHL IntraShip - Content Login 3 End-of-Day manifest 15 Main screen 4 Search filter 18 Shipper 5 Shipment tracking 19 Receiver 6 Address book 20 Shipment details 9 Reports 21 Packages 11 Export document 12 Notify receiver 13 Paperwork 14 2

3 DHL IntraShip - Login 1. Open your web browser and navigate to 2.Type in your Username and Password and choose your language (English). 3. Click on the Login button 3

4 DHL IntraShip - Main screen 1. Once you have logged into DHL IntraShip, the following page appears: The DHL IntraShip navigation panel is displayed on the left-side of the screen. 2. If the delivery van symbol is not highlighted, click on it. 3. For a new order click on Add order in the navigation panel. 4

5 DHL IntraShip - Shipper 1. Click on the Shipper tab 2. Your standard shipper is automatically displayed. When using IntraShip for the first time, all fields will be empty. 3. If you need to change the shipper (e.g. to change the DHL product: DHLEUROPLUS / DHL-EUROPACK), chose another shipper by clicking Clear fields and then Find. Following screen will appear: 4. Click on the Address record you would like to ship from (Clickable areas are in bold ) 5

6 DHL IntraShip - Receiver 1. Click on the Receiver tab. 2. You can either: a) Type in the receiver s details (Mandatory fields are in bold) andif you wish add this receiver to your address book (click on Add address ) b) Alternatively you can select a Receiver from the Address book using a wild card search ( Company name: T), click on the Find button. 6

7 DHL IntraShip - Receiver Following window will be opened: 1. Click on the Address record you would like to ship to. 2. Your selected Receiver Address will now be shown on the screen. 7

8 DHL IntraShip - Receiver If you don t know which ZIP or city name is correct: 1. Choose the country first (e.g. Switzerland). 2. Enter the known information (e.g. City: B). 3. Click on Find postcode & city. Another screen will be opened: 4. Click on the correct ZIP/City combination. 8

9 DHL IntraShip - Shipment details 1. Click on the Shipment details tab 2. If no product is visible, click on Select product at the bottom of the screen. Another screen will be opened: 3. Click on the Shipment product you require for this shipment (here: "EUIPLU"). 4. Click on Return to come to the Shipment details screen again. 9

10 DHL IntraShip - Shipment details DHL product is now defined. 1. Fill in the screen completely (Mandatory fields are in bold ) including the weight and quantity of packages. 2. Click on Create packages. Next screen will be opened: 3. Fill in the screen (Mandatory fields are in bold). 4. Click on Create packages. 10

11 DHL IntraShip - Packages The Packages screen will be opened and all already created packages will be displayed. 1. If needed here you can: Update packages (click on piece identifier JJD, change the values, click on Update ) Delete packages ( Delete ) Add new packages ( Add ) 11

12 DHL IntraShip - Export document This function is optional. Complete this form only if your shipment is dutiable and the destination country is outside the EU. 1. Complete the form (Mandatory fields are in bold ). 12

13 DHL IntraShip - Notify receiver This function is optional. Only complete this section if you want to the receiver about the Shipment 1. Click on the Notify Receiver tab. 2. Enter the text, name and e -mail address of the receiver and click on Add. Repeat this for multiple addresses. Now click on: Save/Return at the bottom of the page if you want to proceed with the next shipment. Save/Print if this is the last shipment and you want to print out the paperwork. 13

14 DHL IntraShip - Paperwork After you have clicked on Save/Return the screens will be changed so that input fields are not shown any more. You can still change the shipment details ( Edit ) or delete the shipment ( Delete ) 2. To print out the shipment paperwork click on Print in the bottom line. The label will now load in a new Adobe Acrobat window. 2.Print the labels via the print button at the top of the screen and fix them on the upper side of the packages. 14

15 DHL IntraShip - End-of-Day manifest After completing the last shipment of the day you are required to run the End of Day manifest. 1.Click on the End of Day Manifesting button on the main navigation menu. You can create an End-of-Day manifest and transmit data or recreate it manually. Creation EOD-Manifest + Data Transmission continue on the next page Create Manual EOD-Manifest continue on page 17 15

16 DHL IntraShip - End-of-Day manifest After you have clicked Creation EOD Manifest + Data Transmission, the shipment list will include all new shipments. 1. You can select/deselect certain shipments by ticking them. 2. Click Create shipping list. The manifest report will open in a new Adobe Acrobat window. 3. Print the manifest report via the print button. 16

17 DHL IntraShip - End-of-Day manifest If you wish to reprint your end of day report click on the End of Day Manifesting button on the main navigation menu and then on Creation EOD Report. 1. Select the date range you would like to see your Manifest report for. 2. Select your origin code. 3. Click Create shipping list. The manifest report will open in a new Adobe Acrobat window. 17

18 DHL IntraShip - Search filter You can search for shipments you created that satisfy certain criteria. 1. Click on the Search filter button on the main navigation menu at the left of the screen. 2. Here you can find shipments using specific search criteria. 3. Enter your Search criteria and click on Load at the bottom of the page 4.You will now see all shipments within your search criteria. 5. Click on a shipment to see its details or tick it to track the shipment (next page). 18

19 DHL IntraShip - Shipment tracking In the shipment details window: 1. Click on Global Track & Trace in the bottom line. The status of your shipment will be shown in a separate window: To see more details click on Versanddaten. 19

20 DHL IntraShip - Address book To create a new receiver address: 1. Click on the Address Book button at the left of the screen. 2. Type in the Receiver details. 3. Click on Add address. To find an existing address: 4. use the wild-card search (Company name: A) 5. Click on Find. Following screen will be opened: 6. Click on an address to see its details. 7. To delete an address, click on Delete. 20

21 DHL IntraShip - Reports Here you can stats on historical shipments. 1. Click on the Reports button on the main navigation menu at the left of the screen. 2.Click on the Reports button in the main screen Following screen will be opened: 3. Enter your reference(s) within the search filters. 4.Click on Show statistics to show the report. The results will be shown below the search area. 21