Disaster Recovery, Management and Leadership Development

Transcription

1 Providing Quality and Professional Training Since 1984 Disaster Recovery, Management and Leadership Development Date: 13 October October 2014 Course ID: 886/2014 Duration: 12 Days Fee US $: 6950 US$ Venue: London / UK Category: Leadership, Management, Strategy, HR and Soft Skills Introduction: Week One: This specific training offers to participants some significant information and business cases about strategic thinking and goal setting. It mainly covers several topics revolving around executive leadership, decision making and setting goals. We believe that strategic thinking and planning as well as developing SMARTER goals can move organizations to world class performance. This course, in particular, aims at improving participants skills, perception and know how to effectively lead people and organizations in the most effective way taking into consideration companies resources. This vision and plans will undeniably impact all business operations, employee productivity and company s profitability in the short and long term. In addition, this training will explain the various principles and methodologies used in setting clear business strategies, making effective decisions and leading people based on best practice models. How will this seminar be conducted? It will help participants develop their know how and professional expertise to better implement the various business strategies, deal with different people and cope with new business requirements and work conditions. Accordingly, some practical exercises, self tests, videos and group think activities will be assigned to all participants to help them gain more exposure, better assess and value each other s expertise to lead their organizations towards greater effectiveness. Why this seminar is designed for you? This workshop will tackle the concept and applications related to executive leadership, strategic thinking and goal setting. It will definitely improve participants insights and competencies in these areas. In addition, the training will help participants to apply the knowledge gained and integrate it into their department and organizations. By end of this workshop, participants will have a better understanding and appreciation on how to better think and act strategic. Beside that, the program will provide some advanced techniques in setting SMARTER goals and developing realistic action plans. Week Two: It seems odd to talk about managing the unexpected how can we when the very words imply that we did not think an event would happen. In fact we can do a great deal to prepare for even the most unlikely events using a number of sophisticated techniques developed over recent years from fields as diverse as the oil and gas industry, the military and health organizations amongst others. These have one thing in common the need to move quickly in the event of a major problem an oil spillage, a terrorist attack or a major disease epidemic. Moves to contain the problem, deal expeditiously with the effects and restore the situation back to normal as quickly as possible. Dealing with the publicity resulting from such an event is also crucial as is the need to deal with stakeholders. Many businesses have failed not because of the disaster itself but because of the perception that they were unprepared and unable to deal with the situation. This short course is designed to address all these issues from a company perspective and is designed primarily for senior management, board level and similar, together with key middle managers who will be responsible for the tactical implementation of disaster management and recovery planning. After all one of the biggest calamities to befall a business is if its entire executive board is in some way unable to function so it is no use restricting this kind of planning to a small number of key players. The course is planned for delivery over five days and material will be delivered in a variety of ways with delegate participation at the heart of the work. Who should attend: We expect the target audience to represent the middle management and executive levels in the companies. However, any person who is highly interested to attend this workshop is most welcome to join us in this program. Daily Outlines: Week One: Day One Page 1 / 5

2 Strategic Thinking Introducing the concept of strategic thinking and its various aspects. Discussing effective business strategies and their critical impact on organizations. Highlighting the importance of mission, vision, share values and core competencies. Understanding the different categories of people and their universal characteristics. Using emotional intelligence in strategic thinking and effective planning. Provide some valuable tips and advice on how to think and act strategic. Day Two Decision Making Defining the concept of decision making and its whole process. Highlighting the importance of decision making in effectively managing enterprises. Describing the behavioral and analytical processes of decision making. Explaining the decision making competency framework. Managing conflict through rational decision making approaches. Recognizing the value and importance of making effective decisions. Day Three Goal Setting Defining the concept of goal setting and its methodology. Providing the frameworks/tools to develop business goals and set clear objectives. Discussing the various types of goals and their importance in a business context. Introducing the concept of MBO using the principle and techniques of goal setting. Explaining the differences between short, medium and long term goals. Providing some valuable guidelines and advice on how to set SMARTER goals. Day Four Leadership Introducing the concept of leadership and its characteristics. Displaying the various leadership styles and competencies required in each context. Presenting the 3C Leadership Model and major KPIs. Explaining the leadership competency framework using best practices. Highlighting Blanchard s leadership techniques and general guidelines. Providing some tips on how to effectively lead people and organizations. Day Five Presentations & Feedback Page 2 / 5

3 Delivering short presentations about selected topics. Assessing the internal/external realities which affect organizational effectiveness. Sharing tips to ensure true success in managing enterprises and leading people. Giving and receiving feedback about the training program. Week Two: Day 1 How can we manage the unexpected? Session 1 A review of crisis management History Black Swans and probability Introduction to Risk Theory Introduction to Game Theory and other techniques Introduction to Major Case Study (see Day 5) Session 2 An overview of Risk what part does it play in managing the unexpected? What is Risk? Types of risk Political, Economic, Social, Technical, Security, Natural events etc. Categorising risk Constructing a Risk Evaluation procedure Session 3 Practical exercise Scenario Planning Delegates will work in teams to develop future disaster scenarios for their business after an introduction and guidance from the course leader. At the end of Day 1 delegates will have gained a comprehensive overview of techniques of managing the unexpected which will be developed later in the course. They will also have experienced scenario planning a major tool used to identify potential disaster situations. Day 2 Major Disaster risks Session 1 Identifying potential disasters Techniques for identifying risks Risk Registers Major Specific risks Fire Flood Riot and revolution Earthquake Tsunami Other weather events Power and infrastructure failure Page 3 / 5

4 Internal risks Session 2 Evaluating the risks Probability Impact Qualitative methods Matrix construction and use Quantitative methods Session 3 Solutions for technical risks Video m Monte Carlo simulation Methods of dealing with risks. Case Study the risk management process in action At the end of Day 2 delegates will have an in depth knowledge of the identification and evaluation of disaster likelihood together with skills in devising solutions. Day 3 Commercial. IT and On line Risks Session 1 Identifying commercial risks Using techniques learned yesterday and applied to commercial and IT risk problems. Identifying specific commercial risks Strategic Financial IT/Technical Hacking Viruses and the like Unlawful access password protocols Social media problems Practical exercises on risk register compilation. Session 2 Evaluating commercial risks Developing the qualitative techniques learned yesterday in a commercial risk situation. Sensitivity Practical exercise on matrix construction and evaluation. Session 3 Solutions for commercial risks Avoiding Reducing Alternatives Page 4 / 5

5 Case Study now you know the risks what are you going to do about it? At the end of Day 3 delegates will have an in depth knowledge of the identification and evaluation of problems associated with commercial aspects of the business, particularly in the areas of IT.Practical exercises will reinforce the work from yesterday and today. Day 4 Disaster Recovery Session 1 Public Relations External disaster management Regulatory authorities The public Customers Suppliers and the supply chain Competitors Session 2 Human Resources Internal Disaster Management Employees Job security Health issues Session 3 The Future Getting back on track, re building and learning from events. At the end of Day 4 delegates will have gained an insight into some of the major areas which need to be dealt with in the aftermath of a major disaster. Day 5 Major Case Study and review Session 1 Review of case study Group activity on questions. Session 2 Group delivery of solutions debate. Session 3 Review of Course Page 5 / 5