HR Business Consulting Optimizing your HR service delivery

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1 HR Business Consulting Optimizing your HR service delivery NorthgateArinso Business Consulting provides HR executives with unique insight to optimize the cost of HR service delivery, improve employee engagement, and increase the performance of HR in order to realize true business value.

2 NorthgateArinso Business Consulting can help you answer the following questions Organization Is HR focusing on the right things? Is it strategic for your organization? What value does your organization get out of your investments in HR? Do you have the data materials (statistics, metrics) to properly measure the HR function? Can you attract and retain the talent your company needs? IT What is your HR strategy technology-wise? How does HR technology fit into your organization s strategy? What can technological innovation in HR bring to your business strategy? HR What is your HR strategy? On which areas will you focus for the years to come? Do you know your cost structure? Is your cost in line with overall business targets? Does your current HR organization and service delivery model allow you to execute your future HR strategy? Finance Does your organization know how much it is spending on HR? Do you have a sense of how it compares to the market? Does HR define a return on investment for initiatives that they undertake? Do your HR projects achieve the anticipated ROI? 2 - HR Business Consulting

3 Drive down cost Improve delivery quality Create a more agile organization Does one of these challenges sound familiar to you? The organization as a whole is under pressure to control costs The company has difficulties in hiring and retaining the right profiles HR is under extreme pressure to cut costs and/or improve quality of service HR is highly decentralized with many locations HR processes are not standardized Multiple systems are used If any of these challenges sounds familiar, explore NorthgateArinso Business Consulting. Transforming HR to deliver better business Globalization, technology, changing demographics, increased competition, the war for talent, and market demands. All these challenges deeply impact organizations worldwide and their leaders are increasingly looking to HR to help address these challenges. By transforming HR from a traditional cost center into a valued business partner, HR can create a simpler, more agile global HR function with the ability to anticipate and deliver the organization s human capital needs. HR Transformation today is mainly driven by the need to quickly respond to business demands, define and optimize internal proces ses, improve customer service, capitalize on new technologies, and ultimately make HR strategic. NorthgateArinso Business Consulting assists HR leadership in transforming HR into a valuable and highly respected business partner, on multiple levels. We help HR executives transform their typically administrative HR organization for efficiency and effectiveness, ad ding value to the company by freeing up otherwise engaged resources such as time and money that can be used towards more strategic HR activities. NorthgateArinso has provided 1 in 5 of Fortune 500 companies with clear insight into what HR can achieve for your organization. Our global team of world-class consultants will show you the way through HR Transformation, all the way. HR Business Consulting - 3

4 HR executives around the world are transforming their organizations for efficiency, effectiveness, and long-term growth Are you? NorthgateArinso Business Consulting helps you optimize the quality of your HR services from cost efficiency to service improvement and strategy alignment in order to achieve your organization s long-term objectives. Re-assessing HR Strategy As human resources become more central to the CEO s agenda, HR functions need to shed their administrative legacy and guide organizations in the effective use of their Human Capital. This shift in focus requires a radical re-assessment of HR strategies and the design of new HR processes to generate real business value. Producing HR Transformation The effective use of an advanced service delivery model is critical in this transformation. In order to make your business smarter and more strategic, you must evaluate your HR service delivery model on how well it helps you achieve overall business goals, whether they are to reduce overhead costs, improve service delivery, or increase resource agility. NorthgateArinso s in-depth understanding of HR Management, combined with many years of integrating HR service delivery models and operating HR systems for the world s largest employers, has led us to develop cutting-edge methods in Human Capital Management. We employ these leading practices to help our clients generate more HR value at a lower cost by improving the quality and speed of HR service and information. The result is true HR Transformation, ensuring that your organization gets the very best out of HR on three levels: HR Strategy, HR Effectiveness, and HR Efficiency. NorthgateArinso supports you in transforming HR AS IS situation TO BE situation Strategy and Planning Make HR Strategic 10% Policy Stakeholder communication Services Services Improvement 30% Training Reporting Recruitment Time Management Administration Cost reduction 60% Administration Payroll Administration and Legal Reports Selfservice Service Center 4 - HR Business Consulting

5 NorthgateArinso Business Consulting at your side, every step of the way Strategy Assessment Business Case Design and Implementation Optimization HR Strategy HR Scorecard HR Transformation Study HRIS Application Strategy Talent Management Maturity Assessment HR Processes HR Organization Job & Competency Modelling HR Shared Service Center HR Reporting & Analytics HRIS Application Vendor Selection HRIS Application Implementation HR SSC Audit Optimization of implemented strategies Continuous Improvement HR Marketing Change Management Project / Program Management Decision Enabling Change Enabling Vision HR strategy The evaluation of the current HR Strategy allows HR to adapt and align its concepts and management with the overall business strategy to best serve the company s priorities and long-term objectives. The HR strategy builds the base to guide HR to its future oriented model. It provides the structure on which the design of the organization, the new roles in the company and the improved processes are developed step by step. Value added HR effectiveness Business today is about growing the top line while keeping the bottom line under control. NorthgateArinso Business Consulting helps you implement the best people management practices for your unique organizational needs, allowing you to attract, retain, and engage your people, keeping them focused on achieving business results all along. In turn, your organization generates superior shareholder value by boosting financial performance while maintaining an emphasis on cost-containment. Shared services HR efficiency Leading organizations recognize that their ability to concentrate in-house resources on core people management competencies creates a crucial source of competitive advantage. NorthgateArinso s innovative approach to HR management combined with world-class IT capabilities enables your HR function to achieve operational as well as strategic objectives at the lowest possible cost. HR Business Consulting - 5

6 What do you want HR to achieve? If you don t know where you are going, just about any road will take you there. However, when it comes to HR Transformation, HR executives are demanding a clear business case and roadmap before embarking on the challenging journey. Building the Business Case for HR Transformation The business case is a key element in the decision making process. First, it allows HR executives to move into the real world of finance and business strategy. Second, it helps to focus the minds on a common path forward as well as on the stepping stones to get there. The HR Transformation Study allows you to thoroughly analyze your HR organization and helps you in laying the foundations for a future development of an end-state service delivery model. HR Roadmap for Excellence in Execution The NorthgateArinso HR Roadmap is a project management methodology designed to bring your company from the current state to the desired end-state HR service delivery model. The NorthgateArinso HR Roadmap uses a set of proven tools and methodology that combines both HR and IT, managing interdependencies and focusing on step-by-step delivery. The result, like so many world-class organizations that have already entrusted NorthgateArinso for their HR Transformation, is that your HR organization is seamlessly transformed. HR Strategy Is there a Case for HR Transformation? How can we move from the current to the future state? Improve HR Transformation Study Assessment Scenario selection HR Roadmap Design Solution - Transfer Program / Project Management Change Management / Organizational Readiness Assessment Organization & Governance Services & Processes People Technology & Facilities As-Is Costs Advice - Need for change Organization & Governance Services & Processes People Technology & Facilities Scenario for Change Selection of Macro Scenario Transition Management Business Case Organization & Governance Services & Processes People Technology & Facilities 6 - HR Business Consulting

7 NorthgateArinso Delivering HR excellence Beyond HR Business Consulting Global reach, local expertise NorthgateArinso is a global full-service HR provider, covering the three key areas of HR: strategy, technology and operations. Over 6,000 professionals located in more than 30 countries on 5 continents bring deep HR expertise to HR leaders. Our ability to address local requirements, compliance, and multilingual concerns is unsurpassed in the HRO market. We offer unique domestic and global HR Transformation Solutions delivered through local expertise. Flexible solutions for demanding customers We offer highly standardized to fully customized options and work with organizations to determine the best option for their unique situation. Focus on HR: it s all we do Over the last decades, NorthgateArinso has built a strong, highly integrated HR service offering, focused on optimizing our clients return on investment in HR. We help our clients deliver HR business value and improved services at a lower cost. Making the most of innovation in HR Some of our competitors offer technical solutions. North gatearinso leverages technical solutions to create HR service optimization delivered through people, processes and techno logy. Strong references and proven ability to deliver HR Outsourcing is one of our core competencies. We have been in it from the start and continue to deliver savings and value to a variety of diverse and satisfied clients. NorthgateArinso s unique business model combines HR strategy design, software and systems for better HR, and outsourced operations for improved HR service delivery. No other company can offer you a similar width and depth in HR services. Only NorthgateArinso provides excellence in HR. HR HR Business Consulting - 7

8 What NorthgateArinso Business Consulting can offer A dedicated approach from an experienced partner in HR A one-stop-shop for HR business solutions Combined skills and expertise delivered by consultants in HR and IT Global delivery with in-country experts Focus on end-to-end service delivery involving all actors in a specific HR process through our role-activity mapping Accelerated approach with standard tools & templates Customized solutions regarding geographical & functional scope, organizational reality and service volume Proven ability to deliver savings and value to a variety of satisfied clients As a leading global Human Resources software & services provider, NorthgateArinso offers innovative HR business solutions to employers of all sizes, including Global Fortune 500 companies and many Public Sector organizations. NorthgateArinso helps HR decision makers optimize HR service delivery through smarter processes and more efficient technology, supporting key HR areas like workforce administration, payroll, benefits, recruitment, learning and talent management. NorthgateArinso delivers HR excellence, day in, day out. HR Outsourcing HR Consulting HR Technology

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