Business Continuity Overcome the Challenges

Size: px
Start display at page:

Download "Business Continuity Overcome the Challenges"

Transcription

1 Business Continuity Overcome the Challenges A briefing paper by Phoenix IT Infrastructure Support Services Inspiring Partnership

2 Contents Introduction 3 The Business Case 4 Cost Effective Solutions 7 Selling Business Continuity 10 Summary 11 2

3 Maintaining & winning business through finacial instability becomes a challenge Introduction When organisations change their main focus to streamlining and cost saving, as in the case of the recent financial instability, services that are not delivering immediate tangible benefits come under the scope for reduction and change. Quite often organisations will look to pare down their processes, resources and systems in order to ensure survival through any rough periods. Visualising the benefit of Business Continuity for organisations who have rarely, if ever, needed to use the service can be difficult and because of this Business Continuity may well become a causality of these times in order to deliver a quick cost saving. Finding new business is even more of a challenge than retaining an existing contract due to budget restraints, cost cutting and the general downsizing of organisations. A resilient and sustainable solution requires consultation and investment to meet the demands of the organisation, its stakeholders and government legislation. Existing customers will be reluctant to lose this investment but may struggle to see an alternative and new organisations need to understand how return on investment could be made. The features and facilities between Business Continuity providers differ immensely many of these may not be transparent to the user until invocation takes place by which time it could be too late. Organisations need to understand that there is no one size fits all package for a Business Continuity Solution. This guide aims to identify the features that help to add value to a Business Continuity Solution to deliver the most cost effective service for the end user and how this can help you differentiate from other suppliers. 3

4 Increasing numbers of organisations are required to demonstrate a comprehensive business continuity plan The Business Case How do you demonstrate to an organisation the importance of Business Continuity? Statistics Key statistics show that :- 80% of organisations with a tried and tested business continuity plan are likely to survive a major business discontinuity; only 20% of those without a business continuity plan are likely to survive. Over 90% of organisations that suffer a significant data loss are not in business two years later. Compliance An increasing amount of organisations are required by their insurance companies to prove their capability to continue to function should a disaster occur. Some may also be able to secure a reduction on their premiums if they can demonstrate that a comprehensive Business Continuity Plan is in place. Business Impact Analysis The Business Impact Analysis is the starting point for the Business Continuity Plan it is used to asses the risks and vulnerabilities of an organisation. The information gained from this analysis can be further used to help stream line processes and activities outside of the Business Continuity project. Legislation Some organisations may be forced to consider Business Continuity options due to government legislation such as the civil contingencies act which requires that local authorities, government agencies, emergency services and NHS bodies all develop business continuity plans. 4

5 A re-active approach to a disaster is costly & less effective Stakeholders All stakeholders have an interest in what will happen in the event of a disaster. If no facilities are in place to enable the organisation to continue operating customers may become disillusioned with the brand, take their business elsewhere and generally cause a loss in revenue. This obviously affects everyone employees, directors, suppliers and customers alike. Differentiate Business Continuity is a strong differentiator between competing organisations. The reported number of organisations without a business continuity plan differs widely depending on the selection categories. The Charted Management Institute business continuity survey of 2009 stated that only 52 percent of organisations within the UK have a business continuity plan. Proactive not re-active The budget, effort and resource required to restore an organisation without a business continuity plan could match or outweigh the cost of implementing a solution previous to the event. A tested Business Continuity solution provides an organisation with immediate recovery, a re-active solution will require a slow ramp up of service or product delivery. Minor disaster Major disasters are quite often the primary concern and the one which the solution is built around. Organisations who factor in any event that could prevent access to business information or systems such as local power outage, water damage, averse weather conditions can benefit from a more cost effective solution. Major Disasters Floods, Earthquakes, Hurricanes, Terrorist Attacks Localised Disaster Fire, Power Outage, Water Damage, Snow, Air Conditioning Failure Resource Issues Theft, Virus, Sabotage, IT Failure 5

6 A succesfully handled disaster can improve the perception of an organisation Protect Revenues Maintaining productivity to protect revenues is always a main concern of any organisation coping with a disaster. A by product of the effective handling of an incident is the increase in customer confidence and trust. The handling of the incident will be judged against that of the organisations competitor companies and where handled well will positively increase customer perception. Supply Chain An incident or disaster, that affects a supplier regardless of their location, could affect an organisation as badly as being directly involved. Organisations are increasingly insisting that suppliers must be protected, in order to do this the organisation itself must have a working solution in place. Demonstrating this supply chain and how it can affect the customer through a disaster or incident many miles or many thousand of miles away can deliver a strong image that is difficult to ignore. All of these factors help to build a Business Case for the procurement or maintenance of a Business Continuity Solution. This next section discusses the elements that can be used to create a service with additional value. 6

7 Not all business continuity solutions are alike Cost Effective Solutions What is a Dedicated Seat? Dedicated seats are configured and built to an individual client specification and are available at all times in a set location. A high cost, high availability solution, typically a dedicated seats cost times more than a syndicated one. What is a Syndicated Seat? Syndicated seats have a generic configuration and build with the ability to switch to a customers profile on invocation. A lower cost solution, with risk of lower availability. There are a number of features and benefits of both solutions which can provide additional value add to your customers over that of your competitors. Equitable Seats Equitable syndicated seats are shared between everyone who invokes at a similar time. Therefore if your customer invokes 100 seats and another company invokes 100 the seats are shared, 50 each. If multiple invocations take place the number of seats allocated to your customer will continue to decrease. First Come First Served The first organisation to invoke receives its full compliment of seats for the duration of the invocation subsequent invocations will continue until all the seats are full. Any remaining invocations will then be offered alternative work space at the next nearest centre. Everyone receives their contracted number of seats. 7

8 Some solutions may deliver more risk than recovery Syndication Transparency Organisations have to sell a syndicated seat more times in order to fulfil their costs and provide a similar revenue to the dedicated seating. However the customer also needs to be confident in the knowledge that his seat is not sold so many times that it could become impossible to run a business effectively from the recovery position. Many Business Continuity suppliers are not open and may not even know the number of people who you share seats with. The maximum ratio number should not be higher than 25:1 and the organisation should be transparent about this number. Risk Declaration The Tripartite Authorities, comprising of the Treasury, Financial Services Authority, and the Bank of England, are responsible for the financial regulatory system in the UK. They are tasked with the continual need to asses and improve the ability of the UK s financials sector to deal with major operational disruption. How does this affect Business Continuity? The Tripartite Authorities conduct regular exercises which highlight, amongst other things, the compulsory needs and required features of business continuity. Although focussed on the financial industry, most of the findings translate to other organisations regardless of industry sector. The Tripartite Authorities have been integral in the development of an open and transparent declaration of risk undertaken by an organisation in the selection of a particular Business Continuity Supplier. The declaration known as the Voluntary Supplier Risk Declaration (VSRD) is a process that provides written documentation on anything that could pose a risk to the organisation buying the service. 8

9 All organisations should insist on a VSRD Why is the VSRD important? Many organisations with Business Continuity are not made aware by their suppliers of the associated risks such as those detailed below. A VSRD is essential and organisations should demand this as a pre-requisite in order to identify the risks associated with choosing a specific supplier. A VSRD clearly states:- Number of times a Syndicated seat will be sold At what geographical point does the supplier stop selling seats, known as the exclusion Zone. If a local incident occurs how many people are likely to invoke and are any competitors included in that Zone. For a customer to fully understand the impact of the Exclusion Zone they must be provided with contention details. This will highlight the availability of syndicated seats if all organisations within the exclusion zone invoke at the same time. Number of Recovery Suites Available. The lower the number of suites the less flexibility around shared workspace areas. Dedicated Seating Availability For some organisations dedicated business continuity is critical to their operations. In such cases the organisation should look for a provider who encourages full time consistent use of the dedicated seating. It should be possible to work at this location in the same way as working in the organisations own offices. By doing this the organisation can benefit from additional office space and has the confidence that if they need to invoke everything is in place and tested. 9

10 An experienced partner can mean the difference between a workable and non workable solution Selling Business Continuity Business Continuity is a specialised sell. Unlike other infrastructure service sales the buying organisation may not know what features, facilities or resource is required or available. As with any service it is important to correctly scope the service before commencing delivery. However with other services if necessary the service can be adapted, with business continuity it has to be right the first time there is no room for error or time to adapt. Business continuity does have the benefit of being able to deliver some tangibles such as the workplace recovery locations, these tangibles though rarely lead to a sale. Even those organisations with dedicated Business Continuity resources require the knowledge and skills of an experienced provider to develop a solution that will provide fast and efficient invocation. An experienced Business Continuity consultant is necessary to help:- Generate interest from senior management Understand insurance companies requirements Comply with legislation and regulations Create a plan and risk assessment that delivers buy in from the CEO Demonstrate how the cost of prevention is a lot less than the reactive cost of cure 10

11 Off the peg solutions rarely deliver additional value to customer or partner Summary Many organisations see Business Continuity as a necessity to fulfil legal, corporate or financial requirements. This can lead to the procurement of a solution that is of the off the peg type without the structure and development required to fit the service to the needs of the customer. Such a solution may deliver a perfectly acceptable service if and when a disaster occurs but doesn t deliver any value to the organisation or generate additional revenue for the partner in the mean time. Selling a solution that is not only tailored to the customers requirements but that also helps to gain buy in from the senior executives, making it easier to procure additional services in the future is a specialised and skilled sale. The architecture of such a sale benefits from the use of partners with the correct skills, knowledge and experience to deliver the solution. When selecting such a partner careful consideration should be made of the transparency of the information associated with the risk of selecting one supplier or centre over another. 11

12 We Only Win, When You Win! Phoenix IT Services, Technology House, Hunsbury Hill Avenue, Northampton. NN4 8QS Tel: +44 (0) Fax: +44 (0) Phoenix IT Services and Trend Network Services, Phoenix IT Group and the Phoenix logo are trademarks of Phoenix IT Group, These marks and logos may not be used without our written consent. Microsoft is a registered trademark of Microsoft Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners Phoenix IT Services Ltd. All rights reserved 08/2007

Coping with a major business disruption. Some practical advice

Coping with a major business disruption. Some practical advice Coping with a major business disruption Some practical advice Coping with a major business disruption What is business continuity? Business continuity planning (BCP) is a management process that helps

More information

PROMOTING BUSINESS CONTINUITY. Greater Manchester Local Authority Business Continuity Group

PROMOTING BUSINESS CONTINUITY. Greater Manchester Local Authority Business Continuity Group PROMOTING BUSINESS CONTINUITY Greater Manchester Local Authority Business Continuity Group What is Business Continuity? Business Continuity is a planning process, which provides a framework for ensuring

More information

South West Lincolnshire NHS Clinical Commissioning Group Business Continuity Policy

South West Lincolnshire NHS Clinical Commissioning Group Business Continuity Policy South West Lincolnshire NHS Clinical Commissioning Group Business Continuity Policy Reference No: CG 01 Version: Version 1 Approval date 18 December 2013 Date ratified: 18 December 2013 Name of Author

More information

Business Continuity Planning in IT

Business Continuity Planning in IT Introduction: Business Continuity Planning in IT The more your business relies on its IT systems, the more you need to consider how unexpected disruptions might affect your business. These disruptions

More information

BUSINESS CONTINUITY POLICY

BUSINESS CONTINUITY POLICY BUSINESS CONTINUITY POLICY Last Review Date Approving Body n/a Audit Committee Date of Approval 9 th January 2014 Date of Implementation 1 st February 2014 Next Review Date February 2017 Review Responsibility

More information

PAPER-6 PART-3 OF 5 CA A.RAFEQ, FCA

PAPER-6 PART-3 OF 5 CA A.RAFEQ, FCA Chapter-4: Business Continuity Planning and Disaster Recovery Planning PAPER-6 PART-3 OF 5 CA A.RAFEQ, FCA Learning Objectives 2 To understand the concept of Business Continuity Management To understand

More information

The Business Case for Information Security. White Paper

The Business Case for Information Security. White Paper The Business Case for Information Security White Paper Version 1.0 Background Creating a compelling business case for information security can be a challenge. It s sometimes difficult to identify or articulate

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Policy Statement & Strategy July 2009 Basildon District Council Business Continuity Management Policy Statement The Council is committed to ensuring robust and effective

More information

A NEW APPROACH TO CYBER SECURITY

A NEW APPROACH TO CYBER SECURITY A NEW APPROACH TO CYBER SECURITY We believe cyber security should be about what you can do not what you can t. DRIVEN BY BUSINESS ASPIRATIONS We work with you to move your business forward. Positively

More information

The Importance of Business Continuity of Operations Planning PANDEMIC INFLUENZA

The Importance of Business Continuity of Operations Planning PANDEMIC INFLUENZA The Importance of Business Continuity of Operations Planning PANDEMIC INFLUENZA Brian Scott Office Of Infrastructure Protection Department of Homeland Security March 4, 2010 Pandemic Preparedness and Response

More information

Business Continuity Planning

Business Continuity Planning Business Continuity Planning We believe all organisations recognise the importance of having a Business Continuity Plan, however we understand that it can be difficult to know where to start. That s why

More information

Disaster Recovery. Tips for business survival. A Guide for businesses looking for disaster recovery November 2005

Disaster Recovery. Tips for business survival. A Guide for businesses looking for disaster recovery November 2005 Disaster Recovery Tips for business survival A Guide for businesses looking for disaster recovery November 2005 Page 1 of 9 Introduction The aim of this paper is to highlight the importance of having a

More information

BUSINESS CONTINUITY MANAGEMENT A Guide for Businesses In Northamptonshire

BUSINESS CONTINUITY MANAGEMENT A Guide for Businesses In Northamptonshire BUSINESS CONTINUITY MANAGEMENT A Guide for Businesses In Northamptonshire 1 What is Business Continuity? Business Continuity is a planning process which provides a framework to ensure the resilience of

More information

Business Continuity Plan Toolkit

Business Continuity Plan Toolkit Business Continuity Plan Toolkit March 2015 1 Contents The Template instructions for use... 2 Introduction... 3 What is the purpose of this toolkit?... 3 Why do you need a Business Continuity Plan?...

More information

Business Continuity Management Why now? Mike Hill Director Itica Consulting

Business Continuity Management Why now? Mike Hill Director Itica Consulting Business Continuity Management Why now? Mike Hill Director Itica Consulting Introduction Objectives Demonstrate why BCM is just as important today Practical tips for effective BCM Business Continuity Plan

More information

BUSINESS CONTINUITY POLICY RM03

BUSINESS CONTINUITY POLICY RM03 BUSINESS CONTINUITY POLICY RM03 Applies to: All NHS LA employees, contractors, secondees and consultants, contractors and/or any other parties who will carry out duties on behalf of the NHS LA Version:

More information

Information Security Management: Business Continuity Planning. Presentation by Stanislav Nurilov March 9th, 2005 CS 996: Info. Sec. Mgmt.

Information Security Management: Business Continuity Planning. Presentation by Stanislav Nurilov March 9th, 2005 CS 996: Info. Sec. Mgmt. Information Security Management: Business Continuity Planning Presentation by Stanislav Nurilov March 9th, 2005 CS 996: Info. Sec. Mgmt. Overview BCP: Definition BCP: Need for (Why?) BCP: When BCP: Who

More information

Business Continuity and Disaster Planning

Business Continuity and Disaster Planning WHITE PAPER Business Continuity and Disaster Planning A guide to preparing for the unexpected Robert Drewniak Director, Strategic & Advisory Services Disasters are not always the result of high winds and

More information

A tradition of respect and fairness, with a fast and accurate service that makes life easier for you.

A tradition of respect and fairness, with a fast and accurate service that makes life easier for you. MSIG at Lloyd s Claims Charter Our Claims Charter A tradition of respect and fairness, with a fast and accurate service that makes life easier for you. MSIG at Lloyd s Excellence in all we do What makes

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Factsheet To prepare for change, change the way you prepare In an intensely competitive environment, a permanent market presence is essential in order to satisfy customers

More information

Airmic review of the supply chain insurance market Review of recent developments in the supply chain insurance market

Airmic review of the supply chain insurance market Review of recent developments in the supply chain insurance market REPORT Airmic review of the supply chain insurance market Review of recent developments in the supply chain insurance market 1. Executive summary Increasingly complex supply chains, together with greater

More information

Business Continuity Planning advice for Businesses with 50-250 employees

Business Continuity Planning advice for Businesses with 50-250 employees Business Continuity Planning advice for Businesses with 50-250 employees Where to begin? A business continuity plan should consist of a business and contingencies analysis. It needs to be developed by

More information

Business Continuity Policy

Business Continuity Policy Business Continuity Policy Page 1 of 15 Business Continuity Policy First published: Amendment record Version Date Reviewer Comment 1.0 07/01/2014 Debbie Campbell 2.0 11/07/14 Vicky Ryan Updated to include

More information

Business Continuity Management Policy and Plan

Business Continuity Management Policy and Plan Business Continuity Management Policy and Plan 1 Page No: Contents 1.0 Introduction 3 2.0 Purpose 3 3.0 Definitions 4 4.0 Roles, Duties & Responsibilities 4 4.1 Legal And Statutory Duties, Responsibilities

More information

Business Continuity and Disaster Recovery Planning

Business Continuity and Disaster Recovery Planning Business Continuity and Disaster Recovery Planning Jennifer Brandt, CISA A p r i l 16, 2015 HISTORY OF STINNETT & ASSOCIATES Stinnett & Associates (Stinnett) is a professional advisory firm offering services

More information

Emergence of Business Continuity to Ensure Business and IT Operations

Emergence of Business Continuity to Ensure Business and IT Operations Emergence of Business Continuity to Ensure Business and IT Operations Solutions to successfully meet the requirements of business continuity. An Altegrity Company 2 3 4 5 Introduction Use of Virtualization

More information

Business Continuity Planning

Business Continuity Planning Business Continuity Planning Public Entities Risk Management Forum 5 th July 2012 Presented by Mark Penberthy FBCI Overcoming Practical Challenges Business Continuity Management (BCM) AGENDA 1. What is

More information

Reputation. Further excellence. business continuity. risk management. Data security

Reputation. Further excellence. business continuity. risk management. Data security Reputation competitive advantage speed to market safety Further excellence trust Data security risk management business continuity HOW CAN YOU CREATE AND SECURE SUSTAINABLE BUSINESS? SOLUTIONS FOR MANAGING

More information

Business Continuity Planning and Disaster Recovery Planning

Business Continuity Planning and Disaster Recovery Planning 4 Business Continuity Planning and Disaster Recovery Planning Basic Concepts 1. Business Continuity Management: Business Continuity means maintaining the uninterrupted availability of all key business

More information

Care Providers Protecting your organisation, supporting its success. Risk Management Insurance Employee Benefits Investment Management

Care Providers Protecting your organisation, supporting its success. Risk Management Insurance Employee Benefits Investment Management Care Providers Protecting your organisation, supporting its success Risk Management Insurance Employee Benefits Investment Management Care providers are there to help those in need. But who helps the care

More information

Our Business Continuity Solutions Ensure Long-Term Success

Our Business Continuity Solutions Ensure Long-Term Success Hill Country Our Business Continuity Solutions Ensure Long-Term Success Hill Country Our Business Continuity Solutions Ensure Long-Term Success Why Business Continuity Planning Matters Whether you own

More information

EPRR: Toolkit Business Impact

EPRR: Toolkit Business Impact NHS England Business Continuity Management EPRR: Toolkit Business Impact Assessment (BIA) Template Appendix 3.1 0 [Intentionally Blank] 1 INTRODUCTION The purpose of this document is to assist those who

More information

Best Practices in Disaster Recovery Planning and Testing

Best Practices in Disaster Recovery Planning and Testing Best Practices in Disaster Recovery Planning and Testing axcient.com 2015. Axcient, Inc. All Rights Reserved. 1 Best Practices in Disaster Recovery Planning and Testing Disaster Recovery plans are widely

More information

Business Continuity Policy

Business Continuity Policy Page 1 of 16 Business Continuity Policy Issue Date: Aug 2013 Document Number: 00241 Prepared by: Business Management and Continuity Senior Manager Next Review Date: April 2014 Page 2 of 16 NHS England

More information

Top 10 Reasons for Using Disk-based Online Server Backup and Recovery

Top 10 Reasons for Using Disk-based Online Server Backup and Recovery ADVISORY Top 10 Reasons for Using Disk-based Online Server Backup and Recovery INTRODUCTION Backup of vital company information is critical to a company s survival, no matter what size the company. Recent

More information

Disaster Recovery Process

Disaster Recovery Process Disaster Recovery Process Getting Back to Business After Unforeseen Events Review of Potential Disasters Step-by-step Process for Creating Disaster Recovery Protocols System for Resuming Operations After

More information

Asset Management. Enabling effective estates strategies >

Asset Management. Enabling effective estates strategies > Asset Management Enabling effective estates strategies Enabling effective estates strategies In these challenging times, we help our clients deliver strategies that contribute to the overall performance

More information

Overview TECHIS60851. Manage information security business resilience activities

Overview TECHIS60851. Manage information security business resilience activities Overview Information security business resilience encompasses business continuity and disaster recovery from information security threats. As well as addressing the consequences of a major security incident,

More information

Promoting Business Continuity

Promoting Business Continuity SUSSEX LOC Promoting Business Continuity G R OUP S U SSEX LOCAL AUTHORITYEMERGENCY PLA NNING SUSSEX LOCALA UTHORITY EME RGEN CY P LANNING GROU P A L AUTHORITY EME RGENCY PLANNIN G GROUP Sussex Local Authority

More information

Company Management System. Business Continuity in SIA

Company Management System. Business Continuity in SIA Company Management System Business Continuity in SIA Document code: Classification: Company Project/Service Year Document No. Version Public INDEX 1. INTRODUCTION... 3 2. SIA S BUSINESS CONTINUITY MANAGEMENT

More information

Assessment of natural hazards, man made hazards, technical and societal related risks and associated impact.

Assessment of natural hazards, man made hazards, technical and societal related risks and associated impact. Aon Business Continuity Planning The Aon Business Continuity Planning practice provides consulting services that allow Aon clients to measure and manage their strategic and tactical risks through Crisis

More information

Data Loss in a Virtual Environment An Emerging Problem

Data Loss in a Virtual Environment An Emerging Problem Data Loss in a Virtual Environment An Emerging Problem Solutions to successfully meet the requirements of business continuity. An Altegrity Company 2 3 4 5 Introduction Common Virtual Data Loss Scenarios

More information

Business Continuity. Best practice in Business Continuity planning and Disaster Recovery Queensland and Brisbane CBD floods recovery 2011

Business Continuity. Best practice in Business Continuity planning and Disaster Recovery Queensland and Brisbane CBD floods recovery 2011 Business Continuity Best practice in Business Continuity planning and Disaster Recovery Queensland and Brisbane CBD floods recovery 2011 Interactive Pty Ltd White Paper www.interactive.com.au Page 1 of

More information

Disaster Recovery as a Service 2013

Disaster Recovery as a Service 2013 Disaster Recovery as a Service 2013 Whitepaper In India, the DRaaS offering gains huge significance because of various reasons: frequent occurrence of earthquakes and heavy rains, unrest in various parts

More information

The Credit Research Foundation. Disaster Recovery and Business Continuity. Of Your E-mail, Credit & A/R System. An Occasional Paper February 2003

The Credit Research Foundation. Disaster Recovery and Business Continuity. Of Your E-mail, Credit & A/R System. An Occasional Paper February 2003 Disaster Recovery and Business Continuity Of Your E-mail, Credit & A/R System Executive Summary The Credit Research Foundation An Occasional Paper February 2003 Since September 11, 2001, 67% of the 229

More information

White Paper. 1 800 FASTFILE / www.ironmountain.ca Page 1

White Paper. 1 800 FASTFILE / www.ironmountain.ca Page 1 White Paper LIVEVAULT Top 10 Reasons for Using Online Server Backup and Recovery Introduction Backup of vital company information is critical to a company s survival, no matter what size the company. Recent

More information

NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00)

NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00) NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00) Subject and version number of document: Serial Number: Business Continuity Management Policy

More information

Business Continuity Plan Guidance and Template to support Small Businesses

Business Continuity Plan Guidance and Template to support Small Businesses Business Continuity Plan Guidance and Template to support Small Businesses Disclaimer This template and guidance is provided as general information about Business Continuity Planning. It is not intended

More information

A Guide to Carrying Out a SWOT Analysis Introduction

A Guide to Carrying Out a SWOT Analysis Introduction A Guide to Carrying Out a SWOT Analysis Introduction Resource 1.4 A SWOT (strengths, weaknesses, opportunities and threats) analysis is often done as part of the process of developing a business plan or

More information

HOW AN EFFECTIVE CHANNEL HOSTING STRATEGY CAN INCREASE YOUR SOFTWARE SALES

HOW AN EFFECTIVE CHANNEL HOSTING STRATEGY CAN INCREASE YOUR SOFTWARE SALES HOW AN EFFECTIVE CHANNEL HOSTING STRATEGY CAN INCREASE YOUR SOFTWARE SALES In a changing market, how can traditional software vendors realise true value from software-as-aservice models by developing effective

More information

Chair: Stephen Darvill (Logica) Raporteur: Edward Phelps (EURIM) SUMMARY OF ROUND TABLE STATEMENTS AND DISCUSSION

Chair: Stephen Darvill (Logica) Raporteur: Edward Phelps (EURIM) SUMMARY OF ROUND TABLE STATEMENTS AND DISCUSSION 1 Summary Report of the Directors Round Table on Information Governance, 1600-1800, 24 th November 2008, The Boothroyd Room, Portcullis House, Westminster Chair: Stephen Darvill (Logica) Raporteur: Edward

More information

Business Continuity and. Information Technology

Business Continuity and. Information Technology Business Continuity and Information Technology A Primer for Disaster Recovery Planning Copyright 2006-2010, Online Tech Inc. Page 1 of 5 I. SUMMARY As companies become more dependent on the Internet for

More information

Disaster Recovery Planning Save Your Business

Disaster Recovery Planning Save Your Business Disaster Recovery Planning Save Your Business Your business at risk! Your company is at risk for failure in the event of disaster Your data is at risk for costly loss Your revenue is at risk with lack

More information

The Benefits of Continuous Data Protection (CDP) for IBM i and AIX Environments

The Benefits of Continuous Data Protection (CDP) for IBM i and AIX Environments The Benefits of Continuous Data Protection (CDP) for IBM i and AIX Environments New flexible technologies enable quick and easy recovery of data to any point in time. Introduction Downtime and data loss

More information

SUFFOLK COASTAL DISTRICT COUNCIL DOMESTIC FLOOD PROTECTION POLICY

SUFFOLK COASTAL DISTRICT COUNCIL DOMESTIC FLOOD PROTECTION POLICY SUFFOLK COASTAL DISTRICT COUNCIL DOMESTIC FLOOD PROTECTION POLICY 1. Introduction 1.1 The Council recognises the threat to local communities from flooding following severe weather events and as a result

More information

Desktop Scenario Self Assessment Exercise Page 1

Desktop Scenario Self Assessment Exercise Page 1 Page 1 Neil Jarvis Head of IT Security & IT Risk DHL Page 2 From reputation to data loss - how important is business continuity? Neil Jarvis Head of IT Security (EMEA) DHL Logistics IT Security Taking

More information

NHS Lancashire North CCG Business Continuity Management Policy and Plan

NHS Lancashire North CCG Business Continuity Management Policy and Plan Agenda Item 12.0. NHS Lancashire North CCG Business Continuity Management Policy and Plan Version 2 Page 1 of 25 Version Control Version Reason for update 1.0 Draft for consideration by Executive Committee

More information

ICT Business Continuity & Disaster Recovery for Local Authorities. White Paper

ICT Business Continuity & Disaster Recovery for Local Authorities. White Paper ICT Business Continuity & Disaster Recovery for Local Authorities White Paper Contents 1 Introduction...3 1.1 What Constitutes a Disaster?...3 1.2 Phases...3 1.3 Overall Contingency Planning...3 2 Discovery

More information

THE NEXT GENERATION OF DATA INSURANCE

THE NEXT GENERATION OF DATA INSURANCE THE NEXT GENERATION OF DATA INSURANCE High Indemnity and Broad Coverage Against Permanent Loss A Data Insurance Licensing Ltd. White Paper Version 2013.4.4 Data Insurance Licensing Ltd. THE NEXT GENERATION

More information

How to Build a Comprehensive Business Continuity Plan

How to Build a Comprehensive Business Continuity Plan How to Build a Comprehensive Business Continuity Plan Business continuity planning is essential for any business. A business continuity plan carried out effectively will enable any business to continue

More information

Business Continuity and Disaster Survival Strategies for the Small and Mid Size Business. www.integrit-network.com

Business Continuity and Disaster Survival Strategies for the Small and Mid Size Business. www.integrit-network.com Business Continuity and Disaster Survival Strategies for the Small and Mid Size Business www.integrit-network.com Business Continuity & Disaster Survival Strategies for the Small & Mid Size Business AGENDA:

More information

Kick Starting your Business Continuity Program

Kick Starting your Business Continuity Program 425.670.8700 www.continuityleadership.com Kick Starting your Business Continuity Program Phil Lambert President phil@continuityleadership.com The Center for Continuity Leadership Phil 20 years in field

More information

BUSINESS RESILIENCE READY OR NOT

BUSINESS RESILIENCE READY OR NOT BUSINESS RESILIENCE READY OR NOT EDC Whitepaper 2014 Table of Contents Executive Summary 2 Need for Effective BCM 2 Government requirements for BCM 4 The Challenge - Disasters and Threats 4 Pandemic and

More information

Building a strong business continuity plan

Building a strong business continuity plan Building a strong business continuity plan Protect your clients and firm with a well-planned business continuity plan A solid business continuity plan (BCP) is about more than simply staying in compliance.

More information

Risk Management & Business Continuity Manual 2011-2014

Risk Management & Business Continuity Manual 2011-2014 ANNEX C Risk Management & Business Continuity Manual 2011-2014 Produced by the Risk Produced and by the Business Risk and Business Continuity Continuity Team Team February 2011 April 2011 Draft V.10 Page

More information

Managing business risk

Managing business risk Managing business risk What senior managers need to know about business continuity bell.ca/businesscontinuity Information and Communications Technology (ICT) has become more vital than ever to the success

More information

Business continuity strategy

Business continuity strategy Business continuity strategy 2009 2012 Table of contents 1 Why this strategy is needed 3 2 Aim of the strategy 4 3 Our approach to business continuity 4 PROCESS 4 STRUCTURE 5 DOCUMENTATION 6 DISRUPTION

More information

Let s Build a Better Backup

Let s Build a Better Backup Let s Build a Better Backup TABLE OF CONTENTS Introduction 03 Why Protect your Data? 04 3C s of Data Protection 05 9 Steps to Building a Better Backup 06 Telsist Builds Better Backups 08 1 FRUSTRATED?

More information

Business Continuity Management Policy and Plan

Business Continuity Management Policy and Plan Business Continuity Management Policy and Plan Version No Author Date of Update 0.3 Allan Jude and Charmaine Grundy 05/06/2015 1 P a g e Contents Contents... 2 1. Introduction... 3 2. Purpose... 4 3. Definitions...

More information

Security & Privacy Current cover and Risk Management Services

Security & Privacy Current cover and Risk Management Services Security & Privacy Current cover and Risk Management Services Introduction Technological advancement has enabled greater working flexibility and increased methods of communications. However, new technology

More information

Next Generation Banking Survey

Next Generation Banking Survey Next Generation Banking Survey FINANCIAL SERVICES As the world emerges from what has been described as the greatest crisis in the history of finance capitalism, banks must adapt their business models to

More information

Data Backup Options for SME s

Data Backup Options for SME s Data Backup Options for SME s As an IT Solutions company, Alchemy are often asked what is the best backup solution? The answer has changed over the years and depends a lot on your situation. We recognize

More information

The most comprehensive Underwriting Process Management Solution for Insurance Agencies

The most comprehensive Underwriting Process Management Solution for Insurance Agencies Grow your business Your way The most comprehensive Underwriting Process Management Solution for Insurance Agencies Improve operational efficiency Accelerate revenue growth Automate your operations Build

More information

Security Management Systems (SEMS) for Air Transport Operators. Executive Summary

Security Management Systems (SEMS) for Air Transport Operators. Executive Summary Security Management Systems (SEMS) for Air Transport Operators Executive Summary March 2011 Security Management Systems (SeMS) for Air Transport Operators Introduction and Scope Executive Summary In early

More information

ICT Disaster Recovery Plan

ICT Disaster Recovery Plan 7 Appendix A ICT Disaster Recovery Plan Definition of a Disaster A computer disaster is the occurrence of any computer system or associated event which causes the interruption of business, leading in the

More information

Disaster recovery planning.

Disaster recovery planning. Disaster recovery planning. Disaster recovery planning is the creation of a process to follow in the event of a disaster. The development and the maintenance of a disaster recovery plan isn t something

More information

Meeting the Challenges of Remote Data Protection: Requirements and Best Practices

Meeting the Challenges of Remote Data Protection: Requirements and Best Practices Meeting the Challenges of Remote Data Protection: Requirements and Best Practices A Whitepaper by Stefan Utzinger, NovaStor CEO (March 2011) Table of Contents EXECUTIVE SUMMARY... 2 INTRODUCTION: THE CHALLENGE

More information

Continuity of Operations Planning. A step by step guide for business

Continuity of Operations Planning. A step by step guide for business What is a COOP? Continuity of Operations Planning A step by step guide for business A Continuity Of Operations Plan (COOP) is a MANAGEMENT APPROVED set of agreed-to preparations and sufficient procedures

More information

Why cloud backup? Top 10 reasons

Why cloud backup? Top 10 reasons Why cloud backup? Top 10 reasons HP Autonomy solutions Table of contents 3 Achieve disaster recovery with secure offsite cloud backup 4 Free yourself from manual and complex tape backup tasks 4 Get predictable

More information

Elements of a Sound Business Continuity Plan and the Role of the Cloud. An NTT Communications White Paper

Elements of a Sound Business Continuity Plan and the Role of the Cloud. An NTT Communications White Paper Elements of a Sound Business Continuity Plan and the Role of the Cloud An NTT Communications White Paper Table of Contents Introduction... 2 Elements of a Business Continuity Plan... 2 Identify Critical

More information

Business Continuity. Is your Business Prepared for the worse? What is Business Continuity? Why use a Business Continuity Plan?

Business Continuity. Is your Business Prepared for the worse? What is Business Continuity? Why use a Business Continuity Plan? Business Continuity Is your Business Prepared for the worse? Major emergencies can develop suddenly without warning. Situations can threaten and disrupt your business and impact upon you and your staff.

More information

NHS Hardwick Clinical Commissioning Group. Business Continuity Policy

NHS Hardwick Clinical Commissioning Group. Business Continuity Policy NHS Hardwick Clinical Commissioning Group Business Continuity Policy Version Date: 26 January 2016 Version Number: 2.0 Status: Approved Next Revision Due: January 2017 Gordon Stevens MBCI Corporate Assurance

More information

Whitepaper: Defining the challenges of businesses servicing the mining industry

Whitepaper: Defining the challenges of businesses servicing the mining industry Defining the challenges of businesses servicing the Overview Mining is big business in Australia. But the size and scale of operations in the sector make it complex. When you re providing support services

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Standard Operating Procedure Notice: This document has been made available through the Police Service of Scotland Freedom of Information Publication Scheme. It should not

More information

Compliance Security Continuity

Compliance Security Continuity Compliance Security Continuity About Us Information Security Put the necessary processes, policies and procedures in place, identify your company s most valuable assets and implement and test controls

More information

Table of Contents... 1

Table of Contents... 1 ... 1 Chapter 1 Introduction... 4 1.1 Executive Summary... 4 1.2 Goals and Objectives... 5 1.3 Senior Management and Board of Directors Responsibilities... 5 1.4 Business Continuity Planning Processes...

More information

Business Continuity Management Systems. Protecting for tomorrow by building resilience today

Business Continuity Management Systems. Protecting for tomorrow by building resilience today Business Continuity Management Systems Protecting for tomorrow by building resilience today Vital statistics 31% 40% of UK businesses have been affected by bad weather related transport problems, power

More information

The Impact of Corporate Preparedness. For Audio: (1) Listen through PC speakers, OR (2) Dial 484 589 1010 and use access code 488 870 467

The Impact of Corporate Preparedness. For Audio: (1) Listen through PC speakers, OR (2) Dial 484 589 1010 and use access code 488 870 467 The Impact of Corporate Preparedness on the Bottom Line For Audio: (1) Listen through PC speakers, OR (2) Dial 484 589 1010 and use access code 488 870 467 Prepare to Survive. Bob Boyd President & CEO

More information

Disaster Recovery as a Service

Disaster Recovery as a Service Disaster Recovery as a Service The Disaster Recovery Challenge Regardless of industry, sector or size of workforce, one thing is certain: most organisations have moved away from storing physical copies

More information

TO AN EFFECTIVE BUSINESS CONTINUITY PLAN

TO AN EFFECTIVE BUSINESS CONTINUITY PLAN 5 STEPS TO AN EFFECTIVE BUSINESS CONTINUITY PLAN Introduction The Snowpocalypse of 2015 brought one winter storm after another, paralyzing the eastern half of the United States. It knocked out power for

More information

BUSINESS CONTINUITY MANAGEMENT IN THE PUBLIC SECTOR A ROUGH GUIDE

BUSINESS CONTINUITY MANAGEMENT IN THE PUBLIC SECTOR A ROUGH GUIDE BUSINESS CONTINUITY MANAGEMENT IN THE PUBLIC SECTOR A ROUGH GUIDE Introduction 1. Recently many organisations both public and private have directed much more time, money and effort towards protecting service

More information

DISASTER RECOVERY AND NETWORK REDUNDANCY WHITE PAPER

DISASTER RECOVERY AND NETWORK REDUNDANCY WHITE PAPER DISASTER RECOVERY AND NETWORK REDUNDANCY WHITE PAPER Disasters or accidents would cause great harm on network infrastructure. It is unavoidable and the operation of network would be hampered for a long

More information

Section A: Introduction, Definitions and Principles of Infrastructure Resilience

Section A: Introduction, Definitions and Principles of Infrastructure Resilience Section A: Introduction, Definitions and Principles of Infrastructure Resilience A1. This section introduces infrastructure resilience, sets out the background and provides definitions. Introduction Purpose

More information

KPMG Information Risk Management Business Continuity Management Peter McNally, KPMG Asia Pacific Leader for Business Continuity

KPMG Information Risk Management Business Continuity Management Peter McNally, KPMG Asia Pacific Leader for Business Continuity INFORMATION RISK MANAGEMENT KPMG Information Risk Management Business Continuity Management Peter McNally, KPMG Asia Pacific Leader for Business Continuity ADVISORY Contents Agenda: Global trends and BCM

More information

ICT, PROCUREMENT AND ASSET MANAGEMENT 18 APRIL 2008 SUB-COMMITTEE DISASTER RECOVERY/CONTINGENCY PLANNING

ICT, PROCUREMENT AND ASSET MANAGEMENT 18 APRIL 2008 SUB-COMMITTEE DISASTER RECOVERY/CONTINGENCY PLANNING ICT, PROCUREMENT AND ASSET MANAGEMENT 18 APRIL 2008 SUB-COMMITTEE DISASTER RECOVERY/CONTINGENCY PLANNING Report by Director of Finance and Corporate Resources PURPOSE OF REPORT To bring before the Sub-Committee

More information

Disaster Recovery. 1.1 Introduction. 1.2 Reasons for Disaster Recovery. EKAM Solutions Ltd Disaster Recovery

Disaster Recovery. 1.1 Introduction. 1.2 Reasons for Disaster Recovery. EKAM Solutions Ltd Disaster Recovery Disaster Recovery 1.1 Introduction Every day, there is the chance that some sort of business interruption, crisis, disaster, or emergency will occur. Anything that prevents access to key processes and

More information

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT JANUARY 2008 GUIDELINE ON BUSINESS CONTINUITY GUIDELINE CBK/PG/14

More information

DISCUSSION PAPER DISASTER RECOVERY/BUSINESS CONTINUITY PLANNING IN THE FRESH FOOD INDUSTRY

DISCUSSION PAPER DISASTER RECOVERY/BUSINESS CONTINUITY PLANNING IN THE FRESH FOOD INDUSTRY DISCUSSION PAPER DISASTER RECOVERY/BUSINESS CONTINUITY PLANNING IN THE FRESH FOOD INDUSTRY Created by David Watt February 2011 TRACE body carcase correlation solution Document Control Page Revision Ver.

More information

Managing supplier failure risk. kpmg.com

Managing supplier failure risk. kpmg.com Managing supplier failure risk kpmg.com 1 Supplier Failure Risk Management Supplier failure can destroy value in your business The failure of a critical supplier or of a supplier s critical supplier can

More information

NHS ISLE OF WIGHT CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY POLICY

NHS ISLE OF WIGHT CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY POLICY NHS ISLE OF WIGHT CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY POLICY AUTHOR/ APPROVAL DETAILS Document Author Written By: Human Resources Authorised Signature Authorised By: Helen Shields Date: 20

More information