Solution Documentation with Solution Documentation Assistant

Size: px
Start display at page:

Download "Solution Documentation with Solution Documentation Assistant"

Transcription

1 Application Life-Cycle Management Solution Documentation with Solution Documentation Assistant Solution Management Application Life-Cycle Management SAP AG

2 Solution Documentation Assistant Overview Solution Documentation Assistant verifies and rates customers business process documentation. Data basis is the usage frequency of technical objects related to the business process structure. The usage frequency gives transparency about potentially obsolete and clarity about mission-critical objects and is an excellent starting point for initial documentation as well. Scope Analysis of template, implementation and maintenance projects Analyzes usage of technical objects like transactions, reports, BADIs and custom developments SQL statement analysis enables live system analysis from a business perspective Uses the existing SAP Solution Manager infrastructure like system connections and technical statistical data Benefits Accelerates initial Solution Documentation Enhanced solution and usage transparency Enables simple and fast system consolidation Facilitates business improvements Standardization through comparison of business processes at different locations Basis for optimized test planning Cost-efficient through automated verification of Solution Documentation

3 Solution Documentation Usage of Solution Documentation Assistant (SoDocA) Where is SoDocA used in Solution Documentation? Solution Documentation means having documented the following key elements: core business processes related technical objects, such as transactions, programs, custom code, background jobs, interfaces related (non-sap) system and software components Recommended project language is English The correct usage of implementation projects automatically leads to sufficient solution documentation in the operations and optimization phase. If you start with the documentation in the operations phase, you should make the documentation of your core business processes available in SAP Solution Manager. In relation to a complete implementation project only a subset of information is needed, then. Main tools: Business Blueprint Solution Configuration Solution Documentation Assistant Focus Re-Documentation Upgrades -> verify documentation System Landscape Maintenance/Directory (SMSY/SLD) Operations -> re-document Solution Documentation life-cycle Requirements Optimize Application Management Operate Deploy Design Build & Test Focus Initial Documentation Template Management -> ceate global documentaion Implementation -> create or locally adjust documentation Configuration -> extend documentation

4 How to implement Solution Documentation Use Cases - Decision tree Decision Tree: How to come to a central and reliable business process structure with related documents in SAP Solution Manager Documentation available somewhere no Discover Create process structure with predefined business content and SoDocA* Verify results with business process expert Adjust process structure Upload/link documents Sign-off by business process expert Continuous verification with SoDocA* yes Tool based process structure compatible to SolMan** no Reuse Check completeness of process structure and adjust to 3 levels Manual transfer of process Structure Upload/link documents Sign-off by business process expert Continuous verification with SoDocA* yes Process structure available in SolMan *** no Transfer Verify process structure and prepare transfer to SolMan Automated transfer of process structure Upload/link documents Sign-off by business process expert Continuous verification with SoDocA* Verify Verify process structure with SoDocA* Verify results with business process expert Adjust process structure Upload/link documents Sign-off by business process expert Continuous verification with SoDocA Note: The correct usage of implementation projects automatically leads to Solution Documentation * = SoDocA = Solution Documentation Assistant ** = XLS/XML Upload, ARIS, RBE Plus *** = in Projects or Solutions

5 How to implement Solution Documentation Use cases in detail How do I get my Business Process Documentation into SAP Solution Manager? Discover - no documentation available at all Use BPR as template and verify structures through Solution Documentation Assistant Manually adjust business process structure and related objects in business blueprint Reuse - current documentation available Manually transfer business process structure and related objects in business blueprint Maintain business process structure and related objects in XLS, Lotus Notes and transfer it via XML upload (as this procedure requires expertise this is currently an consultant solution, only) Transfer - current and compatible tool based documentation available Automatically transfer business process structure and related objects in business blueprint ARIS: adjust to required 3 level hierarchy and transfer XML upload: select content, structure it, and transfer via XML (see above) Verify documentation available in SAP Solution Manager Project: copy project, verify it, update original or create new project Solution: copy solution, verify it, create new maintenance project and update solution

6 Main Use Case 1 Discover Verify implementation content or initial solution documentation Verify your core and critical businesses using Solution Documentation Assistant. Implementation Content (BPR) can be verified with (SoDocA) to extend an initial business process documentation. Customer situation No business process documentation available SAP Solution Get familiar with the business process structure using implementation content (BPR) Document core business processes and verify using SoDocA Extend the documentation with critical processes and verify using SoDocA Extend the documentation with selected scenarios using BPR Automatically and regularly verify to keep the documentation reliable and up-to-date Activities Transfer data from the BPR into an implementation project Generate an analysis project in SoDocA Define rules Run the analyses and verify results Use analysis results to update or create a new implementation project

7 Customer Example: Global Oil Company Question: How to discover documentation? We want to perfom an upgrade for our ERP system. We don t have any documented processes for our current system. How to start? SAP 2008 / Page 7

8 Customer Example: Global Oil Company Question: How to start? We want to perfom a upgrade for our ERP system. We don t have any documented processes for our current system. How to start? Answer: Analyze your system usage to identify and redocument your core business processes. All available BPR scenarios were loaded into an implementation project. Implementation project was analyzed by using SoDocA Finalize / redocument core processes Verify documentation of core processes by using SoDocA Required effort for analysis: 2 Days Key advantages: - Getting a starting point - Enable priorization of business processes by system usage - Be able to verify progess of documentation Results: 60% of standard scenarios have not been used during the last 3 month 8 standard transactions and 5 customer transactions have been used more than times Most used transactions are/can be assigned to 4 scenarios More than customer objects are in place customer objects have not been used during the last 4 month SAP 2008 / Page 8

9 Main Use Case 2 Verify Verify solution documentation Based on self-defined rules, solutions can be automatically and regularly verified keeping the solution documentation up-to date Customer situation Solution documentation in SAP Solution Manager available SAP Solution Reuse SAP Solution Manager solution as starting point for solution documentation analysis Verify the solution documentation and analyze performance of, e.g. country specific, process variants Based on rules automatically and regularly verify to keep the documentation reliable and up-to-date Activities Import a SAP Solution Manager solution in an analysis project Define rules Run the analyses and verify results In case of first analysis, align with process expert. Adjust rules, until it s ensured they are defined adequately Use analysis results to update solution or create a new implementation project

10 How to implement Solution Documentation Use cases in detail How do I get my Business Process Documentation into SAP Solution Manager? Discover - no documentation available at all Use BPR as template and verify structures through Solution Documentation Assistant Manually adjust business process structure and related objects in business blueprint Reuse - current documentation available Manually transfer business process structure and related objects in business blueprint Maintain business process structure and related objects in XLS, Lotus Notes and transfer it via XML upload (as this procedure requires expertise this is currently an consultant solution, only) Transfer - current and compatible tool based documentation available Automatically transfer business process structure and related objects in business blueprint ARIS: adjust to required 3 level hierarchy and transfer XML upload: select content, structure it, and transfer via XML (see above) Verify documentation available in SAP Solution Manager Project: copy project, verify it, update original or create new project Solution: copy solution, verify it, create new maintenance project and update solution

11 Business Process Structure: Potential Sources Verify SAP Solution Manager Projects Business process structures of other SAP Solution Manager projects can be used as template or draft to serve as the basis for adjusted or renewed business process documentation Example: Business scenario imported from project ZCHI into project ICSALES Functionality Choose Project as documentation source F4 help to access other projects Structure elements can be copied from all types of projects including implementation, template, upgrade and maintenance projects Business process structure elements can be imported at business scenario, process, process step level Structure element can be copied or inserted as shortcuts referring to the original projects Benefits Select previously documented process structure with project selection help Copy options including crossproject shortcut Ensures consistent structures and wording across current projects Promotes re-use of existing documentation in later projects, e.g. in case of upgrades

12 Business Process Structure: Potential Sources Verify - SAP Solution Manager Solutions Business process structures of other SAP Solution Manager solutions can serve as the basis for adjusted or renewed business process documentation Example: Business scenario imported from solution ICSales_01 into project ICSALES BPR as documentation source Choose Solution as documentation source F4 help to access BPR F4 help to access other solutions Functionality Business process structure elements can be imported at business scenario, process, process step level Structure element can be copied or inserted as shortcuts referring to the original solution Benefits Select previously documented process structure with solution selection help Ensures consistent structures and wording across current projects and solutions Promotes re-use of existing documentation in later projects, e.g. in case of upgrades Various copy option including cross-solution shortcut

13 Analysis Results Usage Report Verification of used objects incl. custom code The display of usage frequency of technical objects gives you transparency about potentially obsolete and clarity about mission-critical objects Customer situation Solution documentation to be updated before an upgrade Housekeeping needed to ensure performance and more cost efficient maintenance SAP Solution Identify obsolete objects, incl. custom code Verify the technical objects solution documentation Linked to rule database allows further check step enhancements Activities Import a SAP Solution Manager dummy project in an analysis project Run the analyses Check usage frequency and identify potentially obsolete objects Verify results with business process objects Use analysis results to update technical object in your solution documentation

14 Update the Business Process Structure Automated rating of business process structure scope flag Main task of Solution Documentation Assistant is to analyze and rate business process structures documented in SAP Solution Manager. Process Verification of business process structure is based on usage frequency and self-defined rules Creates new Solution Manager Project (blueprint structure) based on automated and regular analysis Updates scope flags in existing structure. Insert missing technical objects Flags active nodes in scope and inactive nodes out of scope

15 Solution Documentation Assistant (SoDocA) Data Sources and Data Flow Template & impl. project SAP Solution Manager Solution Maintenance project New template or implementation project with updated structure Business process structure EWA Solution Documentation Assistant New maintenance project with updated structure Statistical records based on transaction ST03 in managed systems = SoDocA data sources SQL statement analysis BADIs SAP ERP SAP CRM SAP SCM Other SAP Solution Landscape

16 Customer Example: German Energy Company Question: How to check for completeness? Our implementation partner just finalized the new implementation. He wants us to approve the documentation. How to check for completeness? SAP 2008 / Page 16

17 Customer Example: German Energy Company Question: How to check for completeness? Our implementation partner just finalized the new implementation. He wants us to approve the documentation. How to check for completness? Answer: Analyze the implementation projects that has been used for documentation. Implementation project was analyzed by using SoDocA Create list of objects to document Finalize documentation Recheck completeness by using SoDocA Required effort for analysis: 2 hours Key advantages: - Fastest completeness check ever - Results contains very helpfull information for management (e.g. usage of customer objects vs. standard objects) Results: Some processes have no object assignment Documentation of customer objects not complete SAP 2008 / Page 17

18 Main Use Case 3 Verify Question: How to check business process variants? I have two business process variants. How can I check how often they are used? SAP 2008 / Page 18

19 Analyze Business Process Variants Process Variants in Business Process Structure SQL statement analysis of SoDocA can be used to identify and analyze business process variants helping customers gain key insight on their as-is business processes Question: How many standard orders and promotion orders have been created in the last 3 months? Order to Cash with variants

20 Analyze Business Process Variants SQL Check Analysis Process SQL check step attached to SoDocA analysis project Process SQL VBAK AUART attached to Create Sales order process step Identify tables, columns and values related to the process step requiring usage analysis Example: Create sales order process step Transaction : VA01 Table: VBAK table Column: AUART column Value : OR ( standard type) Value: AA ( promotion type) SQL check step details for identifying standard order usage VBAK Table and AUART column for order type identification Create SQL check step Table Entry Count based on identified Table, Column entry Example: Table: VBAK table Column: AUART column Column: ERDAT column for period information Create SoDocA analysis project and attach SQL check step to the appropriate process step Run analysis and check result to gain insight on the usage statistics

21 Analyze Business Process Variants SQL Statement Analysis - Result SQL statement analysis of SoDocA can be used to identify and analyze business process variants helping customers gain key insight on their as-is business processes Question: How many standard orders and promotion orders have been created in the last 3 months? SoDocA SQL analysis results: only standard orders are generated in last three months Order to Cash with variants Standard order - Active Promotion order - Inactive Standard order Promotion order - 0

22 Additional Use Cases - Governance for Global Projects Management and Solution Documentation Assistant SAP Solution Manager Template (Definition of global processes, examples for local processes) Project (Implementation of global and local processes) Solution (Execution of processes) Global Rollout Cut Over Compare and Adjust (Verification that all global processes are implemented locally) Solution Documentation Assistant (Verification that all global processes are executed locally) Single source of the truth (Process description and execution) SAP Solution Manager delivers End-to-End governance of global processes

23 Additional Use Cases Testing Mitigate Risk of Changes with Test Management, SoDocA and BPCA Who Business Process Expert Steps Business Blueprint creation Analyze and verify business process structure Details Create an implementation project, link systems Create the business process hierarchy using business blueprint Associate supporting technical objects, e.g. transactions, programs Using Solution Documentation Assistant analyze the managed systems, verify process structure and prioritize business process steps Test Preparation Based on this prioritization, create dynamic technical bills of material (TBOMs) for critical business process steps Add test cases to business process structure Test Coordinator Test Scope Identification Review the change event Perform change impact analysis using Business Process Change Analyzer (BPCA) Create regression test plan Tester Test Execution Execute regression test for the change event Test Coordinator Project Status Monitor project status in SAP Solution Manager Use SoDocA to check the test progress, if test objects really have been touched

24 RBE Plus for Solution Documentation Assistent Who should use RBE Plus Content for SAP SoDocA RBE Plus is a service offered by IBIS Prof. Thome AG. It helps you to establish an initial documentation in SAP Solution Manager and offers content (rules) for SoDocA to verify your managed systems. You can use RBE Plus Content for SoDocA, if you need support for creating your initial blueprint and analysis structure want additional analysis content based on master data, document data and customizing data need additional SAP transactions assigned to the BPR need additional predefined processes need support in assigning your customer specific transactions and not assigned SAP transactions to your process structure want to have very experienced analysis experts in your project you do not have any experience in analyzing SAP systems regarding its usage, situation or potentials 24

25 RBE Plus and SoDocA Integration Interaction between RBE Plus and SoDocA Import of additional (customer specific) analysis content Initial Blueprint Populating SAP Solution Manager Fast initial blueprinting Additional service offerings (e.g training, assignment of transactions) Transfer Scoping Re-Evaluation 25

26 Summary SAP AG All rights reserved. / Page 26

27 Solution Documentation / Business Processes Definition What is Business Process Documentation? Solution Documentation means having documented the following key elements ( minimum documentation ): core business processes related technical objects, such as transactions, programs, custom code, background jobs, interfaces related (non-sap) system and software components recommended project language is English The correct usage of implementation projects automatically leads to sufficient solution documentation in the operations and optimization phase. If you start with the documentation in the operations phase, you should make the documentation of your core business processes available in SAP Solution Manager. In relation to a complete implementation project only a subset of information is needed, then. Main tools: Business Blueprint Solution Configuration Solution Documentation Assistant Focus Re-Documentation Upgrades -> verify documentation Operations -> re-document Solution Documentation life-cycle Requirements Optimize Application Management Operate Deploy Design Build & Test Focus Initial Documentation Template Management -> ceate global documentaion Implementation -> create or locally adjust documentation Configuration -> extend documentation

28 Solution Documentation Summary My Business Process Documentation was: Now it is: 1 Hard to understand for non-experts Clearly structured 3-level bus. process hierarchy with detailed process information 2 Outdated and not reliable 3 Not related to supporting software Check-in/Check-out functionality ensures controlled maintenance Relates business process with system and interface information 4 Not centrally accessible Central accessibility allows efficient in- and external collaboration 5 Very costly to maintain Solution Documentation Assistant enables efficient and automated verification -> Basis for all SAP Solution Manager capabilities along the application lifecycle

29 Application Life-Cycle Management Reuse of Solution Documentation in nearly all ALM processes and capabilities All ALM processes base on the technical landscape and business process information provided through the solution documentation. Change Management Upgrade Management Upgrade Roadmap Upgrade Dependency Analyzer Change Request Management Quality Gate Management Extended Change and Transport Management Technical Operations System Administration System Monitoring Business Process Operations Business Process & Interface Monitoring Job Scheduling Management Incident & Problem Management Incident Management Root Cause Analysis Optimize Operate Requirements Application Life-Cycle Management Deploy Solution Documentation Business Blueprint, Configuration Solution Documentation Assistant System Landscape Maintenance/Directory (SMSY/SLD) Design Build & Test Maintenance Management Maintenance Optimizer Installation Tools Innovation Management Implementation Project Management Implementation Content Test Management Business Process Change Analyzer Test Planning, Execution & Reporting

30 Additional Information Information Sources Overview: Solution Documentation and Application Life-Cycle Management >> Processes >> Solution Documentation Technical Papers: SAP Solution Manager Media Library >> SAP Solution Manager and Tools >> Media Library Learning maps: Documentation of Core Business Processes and Solution Documentation Assistant >> SAP Solution Manager Enhancement Package 1 (EHP1) >> Requirements and Design Phases with SAP Solution Manager Onsite training: Implementation Projects with SAP Solution Manager >> Training Catalog >> Course Search >> SMI310 Consulting Services: Quick start for projects in SAP Solution Manager

31 Thank you! SAP 2009 / Page 32

Application Life-Cycle Management Solution Documentation

Application Life-Cycle Management Solution Documentation Application Life-Cycle Management Solution Documentation Solution Management Application Life-Cycle Management SAP AG Disclaimer This presentation is a preliminary version and not subject to your license

More information

Best Practice Manual Testing of E2E processes using SAP Solution Manager 7.1 - Test Option 1. Marcus Wefers, ALM Solution Management, AGS, SAP AG

Best Practice Manual Testing of E2E processes using SAP Solution Manager 7.1 - Test Option 1. Marcus Wefers, ALM Solution Management, AGS, SAP AG Best Practice Manual Testing of E2E processes using SAP Solution Manager 7.1 - Test Option 1 Marcus Wefers, ALM Solution Management, AGS, SAP AG Agenda 1. Approaches for manual testing of E2E Business

More information

End-to-End Integration Testing of SAP Solutions Business Process Change Analyzer

End-to-End Integration Testing of SAP Solutions Business Process Change Analyzer End-to-End Integration Testing of SAP Solutions Business Process Change Analyzer ALM Solution Management Active Global Support (AGS) SAP AG Agenda 1 Customer Pain Points and SAP Approach 2 Business Process

More information

Session 1604 Interactive Discussion Forum with ASUG Solution Manager SIG Leadership: Capitalizing on SAP Solution Manager for your business and IT

Session 1604 Interactive Discussion Forum with ASUG Solution Manager SIG Leadership: Capitalizing on SAP Solution Manager for your business and IT Session 1604 Interactive Discussion Forum with ASUG Solution Manager SIG Leadership: Capitalizing on SAP Solution Manager for your business and IT initiatives Disclaimer This presentation outlines our

More information

Road map for Documentation and Implementation in SAP Solution Manager

Road map for Documentation and Implementation in SAP Solution Manager Road map for Documentation and Implementation in SAP Solution Manager Robin Schönwald, SAP Consulting September 2014 Public Agenda Application Lifecycle Management (ALM) Why do you need this ALM Service

More information

Best Practice / Next Practice: Regression Testing of SAP-centric Business Processes

Best Practice / Next Practice: Regression Testing of SAP-centric Business Processes SAP Test Management Best Practice / Next Practice: Regression Testing of SAP-centric Business Processes Marcus Wefers, Active Global Support, SAP AG Table of Contents 1. INTRODUCTION 2 2. REGRESSION TESTS

More information

SAP RAPID DEPLOYMENT FOR APPLICATION LIFECYCLE MANAGEMENT WAVE TEST MANAGEMENT INFORMATION SHEET FOR SERVICE DELIVERY

SAP RAPID DEPLOYMENT FOR APPLICATION LIFECYCLE MANAGEMENT WAVE TEST MANAGEMENT INFORMATION SHEET FOR SERVICE DELIVERY SAP RAPID DEPLOYMENT FOR APPLICATION LIFECYCLE MANAGEMENT WAVE TEST MANAGEMENT INFORMATION SHEET FOR SERVICE DELIVERY In the context of application lifecycle management testing is a significant phase to

More information

End-to-End Integration Testing of SAP-centric Solutions. ALM Solution Management Active Global Support (AGS) SAP AG

End-to-End Integration Testing of SAP-centric Solutions. ALM Solution Management Active Global Support (AGS) SAP AG End-to-End Integration Testing of SAP-centric Solutions ALM Solution Management Active Global Support (AGS) SAP AG Disclaimer This presentation outlines our general product direction and should not be

More information

SAP Solution Manager 7.1 Business Process Change Analyzer (BPCA) ALM Solution Management, AGS, SAP AG

SAP Solution Manager 7.1 Business Process Change Analyzer (BPCA) ALM Solution Management, AGS, SAP AG SAP Solution Manager 7.1 Business Process Change Analyzer (BPCA) ALM Solution Management, AGS, SAP AG Disclaimer This presentation outlines our general product direction and should not be relied on in

More information

IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager

IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager IT Service Management by SAP Africa (ITSM) Dirk Smit ALM Engagement Manager Optimize IT Operations Process Support Business Goals CIO CEO/CFO Reliable Business Support Changes to improve IT services are

More information

Tangible Value: Business Process Change Analyzer. Michael Pytel, NIMBL

Tangible Value: Business Process Change Analyzer. Michael Pytel, NIMBL [ Tangible Value: Business Process Change Analyzer Michael Pytel, NIMBL [ Learning Points Understand what s included with Business Process Change Analyzer Learn about the prerequisites to implement BPCA

More information

Solution Manager: What Is It & What Can It Do for Your Business? A Solution Overview written by Ken Asher, Sr. SAP Architect

Solution Manager: What Is It & What Can It Do for Your Business? A Solution Overview written by Ken Asher, Sr. SAP Architect Solution Manager: What Is It & What Can It Do for Your Business? A Solution Overview written by Ken Asher, Sr. SAP Architect Are you considering implementing additional functionality within Solution Manager?

More information

ALM204 Change Impact Analysis with Business Process Change Analyzer. Rajeev Gollapudi, SAP Labs India September, 2011

ALM204 Change Impact Analysis with Business Process Change Analyzer. Rajeev Gollapudi, SAP Labs India September, 2011 ALM204 Change Impact Analysis with Business Process Change Analyzer Rajeev Gollapudi, SAP Labs India September, 2011 Disclaimer This presentation outlines our general product direction and should not be

More information

Solution Documentation for Custom Development

Solution Documentation for Custom Development Version: 1.0 August 2008 Solution Documentation for Custom Development Active Global Support SAP AG 2008 SAP AGS SAP Standard Solution Documentation for Custom Page 1 of 53 1 MANAGEMENT SUMMARY... 4 2

More information

Business Process Configuration. Solution Management Application Lifecycle Management

Business Process Configuration. Solution Management Application Lifecycle Management Business Process Configuration Solution Management Application Lifecycle Management Disclaimer This presentation is a preliminary version and not subject to your license agreement or any other agreement

More information

E2E Test Management SAP TAO Overview

E2E Test Management SAP TAO Overview E2E Test Management SAP TAO Overview ALM Solution Management, Active Global Support (AGS), SAP AG Agenda Changing SAP Solutions Customer Pain Points Introduction to SAP TAO Test Case Creation using SAP

More information

Template Management. Using Templates in Global Rollout. Solution Management Application Lifecycle Management

Template Management. Using Templates in Global Rollout. Solution Management Application Lifecycle Management Using s in Global Rollout Solution Application Lifecycle Process Overview Involving ALM listing capabilities The template management approach allows customers with multi-site SAP installations to efficiently

More information

7 Practical insights for IT Asset Management

7 Practical insights for IT Asset Management 7 Practical insights for IT Asset Management Tauneel McKay Director Swiss Reinsurance Company Ltd Subbarao Chaganty Principal Consultant Infosys Ltd RELATE MANAGE.. Context KNOW. Consolidate the IT Asset

More information

Test Management with SAP Solution Manager 7.1. ALM Solution Management, AGS, SAP AG

Test Management with SAP Solution Manager 7.1. ALM Solution Management, AGS, SAP AG Test Management with SAP Solution Manager 7.1 ALM Solution Management, AGS, SAP AG Agenda 1. Overview - Test Management with SAP Solution Manager 7.1 2. Change Impact Analysis 3. Test Option 1 SAP Solution

More information

SAP TEST ACCELERATION AND OPTIMIZATION AUTOMATION USING HP TOOLS QC, BPT AND QTP

SAP TEST ACCELERATION AND OPTIMIZATION AUTOMATION USING HP TOOLS QC, BPT AND QTP SAP TEST ACCELERATION AND OPTIMIZATION AUTOMATION USING HP TOOLS QC, BPT AND QTP Ascentia Consulting Pte. Ltd. White Paper SAP Test Acceleration and Optimization SAP Test Acceleration and Optimization

More information

Proactive Monitoring and Alerting to support Stabilization after Go-Live!

Proactive Monitoring and Alerting to support Stabilization after Go-Live! Orange County Convention Center Orlando, Florida June 3-5, 2014 Proactive Monitoring and Alerting to support Stabilization after Go-Live! Marci Braybrooks, IBIS America Community Facilitator, ASUG SIG

More information

SAP Automated Testing Excellence Using HP Quality Center Test Tools. Linda Lehman, SAP Kjell Lillemoen, HP

SAP Automated Testing Excellence Using HP Quality Center Test Tools. Linda Lehman, SAP Kjell Lillemoen, HP SAP Automated Testing Excellence Using HP Quality Center Test Tools Linda Lehman, SAP Kjell Lillemoen, HP Content SAP End-2-End Test Management What s new in Solution Manager 7.1 Business Process Change

More information

The new ASAP Methodology

The new ASAP Methodology The new ASAP Methodology Overview of the new ASAP Methodology for Implementation 7.x and ASAP Business Add-Ons Jan Musil Director, Global Project Management Office SAP Field Services Raimar Hoeliner Program

More information

White Paper. How to Implement SAP Solution Manager. The non-technical requirements to ensure adoption. IBIS America, LLC

White Paper. How to Implement SAP Solution Manager. The non-technical requirements to ensure adoption. IBIS America, LLC How to Implement SAP Solution Manager The non-technical requirements to ensure adoption IBIS America, LLC The Reverse Business Engineering Company for SAP customers Contents Executive Summary... 3 Identify,

More information

Document Management In SAP Solution Manager Application Lifecycle Management

Document Management In SAP Solution Manager Application Lifecycle Management Document Management In SAP Solution Manager Application Lifecycle Management www.sap.com TABLE OF CONTENTS 1.0 Motivation... 3 2.0 Method and Prerequisites... 4 2.1 Document storage in SAP Solution Manager...

More information

End to End Integration Testing of SAP Solutions

End to End Integration Testing of SAP Solutions End to End Integration Testing of SAP Solutions Automated Testing using Application Lifecycle Management Active Global Support (AGS) SAP AG E2E Integration Testing of SAP Solutions Type of Change Test

More information

Overview Application Incident Management. David Birkenbach ALM Solution Management August 2011

Overview Application Incident Management. David Birkenbach ALM Solution Management August 2011 Overview Application Incident David Birkenbach ALM Solution August 2011 How the New SAP Solution Manager Supports Business & IT SAP Solution Manager 7.1 provides: Better coverage of the complete customer

More information

Compare & Adjust How to Guide for Compare & Adjust in SAP Solution Manager Application Lifecycle Management

Compare & Adjust How to Guide for Compare & Adjust in SAP Solution Manager Application Lifecycle Management Compare & Adjust How to Guide for Compare & Adjust in SAP Solution Manager Application Lifecycle Management www.sap.com TABLE OF CONTENTS COPYRIGHT... 3 1.0 Motivation... 4 2.0 Method and Prerequisites...

More information

Application Incident Management

Application Incident Management Author: D023112 Application Incident Management White based SAP Solution Manager 7.1 SP3 Solution Management SAP Active Global Support Page 1 of 28 1 Application Incident Management SAP Solution Manager

More information

Automated Testing with SAP Solution Manager and integrated Test Automation Tools. ALM Solution Management, AGS, SAP AG

Automated Testing with SAP Solution Manager and integrated Test Automation Tools. ALM Solution Management, AGS, SAP AG Automated Testing with SAP Solution Manager and integrated Test Automation Tools ALM Solution Management, AGS, SAP AG Disclaimer This presentation outlines our general product direction and should not

More information

Business Process Change Analyzer How-to guide

Business Process Change Analyzer How-to guide SAP Solution Manager Business Process Change Analyzer How-to guide Applicable Releases: Solution Manager 7.1 SP02 Target groups: Technology Consultants Application Consultants Version 5.0 December 2011

More information

Business Process and Interface Monitoring

Business Process and Interface Monitoring SAP Standard for E2E Solution Operations Document Version: 1.0 2015-02-12 SAP Solution Manager 7.1 Typographic Conventions Type Style Example Description Words or characters quoted from the screen. These

More information

Business Process Redesign in SAP Solution Manager Application Lifecycle Management

Business Process Redesign in SAP Solution Manager Application Lifecycle Management Business Process Redesign in SAP Solution Manager Application Lifecycle Management TABLE OF CONTENTS 1 INTRODUCTION... 4 2 GENERAL EXPLANATION... 4 2.1 Projects and Solutions... 4 2.2 Template Project...

More information

Application Life-Cycle Management with SAP Solution Manager

Application Life-Cycle Management with SAP Solution Manager Application Life-Cycle Management with SAP Solution Manager Dipl.-Ing. Johannes Kuch Consultant NetWeaver SAP Österreich Requirements Optimize Application Lifecycle Management Design Operate Build & Test

More information

Business Process Change Analyzer in SAP Solution Manager 7.1

Business Process Change Analyzer in SAP Solution Manager 7.1 Business Process Change Analyzer in SAP Solution Manager 7.1 Applies to: SAP Solution Manager 7.1 SP5 Summary Business Process change Analyzer is an application within SAP Solution Manager which helps

More information

SAP Standard for Test Management

SAP Standard for Test Management SAP Standard for E2E Solution Operations Document Version: 1.0 2014-12-12 SAP Solution Manager 7.1 Typographic Conventions Type Style Example Description Words or characters quoted from the screen. These

More information

How-To Guide Test Automation Framework

How-To Guide Test Automation Framework SAP Solution Manager How-To Guide Test Automation Framework January 2011 Applicable Releases: SAP Solution Manager 7.1 Target groups: Test Engineers, Quality Experts, Technology Consultants, Application

More information

SAP Standard for Custom Code Management

SAP Standard for Custom Code Management SAP Standard for E2E Solution Operations Document Version: 1.0 2014-12-12 SAP Solution Manager 7.1 Typographic Conventions Type Style Example Description Words or characters quoted from the screen. These

More information

Management Reporter for Microsoft Dynamics ERP. Frequently Asked Questions (FAQs)

Management Reporter for Microsoft Dynamics ERP. Frequently Asked Questions (FAQs) Management Reporter for Microsoft Dynamics ERP Frequently Asked Questions (FAQs) March 2010 Contents Who is this document for?... 3 Introduction to Management Reporter... 3 Management Reporter: Overview

More information

Application Test Management and Quality Assurance

Application Test Management and Quality Assurance SAP Brief Extensions SAP Quality Center by HP Objectives Application Test Management and Quality Assurance Deliver new software with confidence Deliver new software with confidence Testing is critical

More information

SAP Standard for System Monitoring and Alerting

SAP Standard for System Monitoring and Alerting SAP Standard for E2E Solution Operations Document Version: 1.0 2014-12-12 SAP Solution Manager 7.1 Typographic Conventions Type Style Example Description Words or characters quoted from the screen. These

More information

Importance of Processes in an SAP Implementation Project. 2 nd September 2014

Importance of Processes in an SAP Implementation Project. 2 nd September 2014 Importance of Processes in an SAP Implementation Project 2 nd September 2014 Copyright, Leonardo Consulting 2014 All rights reserved. The contents of this document are subject to copyright. No part of

More information

Managing Changes With Change Request Management

Managing Changes With Change Request Management Managing Changes With Change Request Management Whitepaper Solution Management SAP Active Global Support Page 1 of 20 Table of Content 1 Introduction... 3 2 Be flexible with changes... 6 3 Control your

More information

How-To Guide Manual Testing with SAP Solution Manager

How-To Guide Manual Testing with SAP Solution Manager SAP Solution Manager How-To Guide Manual Testing with SAP Solution Manager Applicable Releases: Solution Manager 7.0 EHP1 and above Target groups: Test Engineers, Quality Experts, Technology Consultants,

More information

Optimize Usage with Dashboards

Optimize Usage with Dashboards Optimize Usage with Dashboards Requirements Optimize Design Operate Build and Test Deploy Centrally Control Your KPIs with Management Dashboards Management dashboards in SAP Solution Manager Display the

More information

www.ibis-america.com SAP Health Check Is your SAP System ready for Innovation? Dr. Heiko Hecht, IBIS America LLC IBIS All rights reserved

www.ibis-america.com SAP Health Check Is your SAP System ready for Innovation? Dr. Heiko Hecht, IBIS America LLC IBIS All rights reserved SAP Health Check Is your SAP System ready for Innovation? Dr. Heiko Hecht, IBIS America LLC Today s Speaker Dr. Heiko Hecht President IBIS America Co-founder of IBIS America LLC 01/2007 With IBIS since

More information

SAP Solution Manager 7.1 SP11: Scope & Effort Analyzer. Frequently asked Questions. Table of Contents. SAP Active Global Support, 2014 Version 1.

SAP Solution Manager 7.1 SP11: Scope & Effort Analyzer. Frequently asked Questions. Table of Contents. SAP Active Global Support, 2014 Version 1. Do SAP Solution Manager 7.1 SP11: Scope & Effort Analyzer Frequently asked Questions SAP Active Global Support, 2014 Version 1.0 Table of Contents Introduction... 2 Documentation... 3 Preparation and Prerequisites...

More information

Introducing SAP s Landscape and Data Center Innovation Platform. Phil Jackson SAP Solution Engineer

Introducing SAP s Landscape and Data Center Innovation Platform. Phil Jackson SAP Solution Engineer Introducing SAP s Landscape and Data Center Innovation Platform Phil Jackson SAP Solution Engineer CIO challenges Business Agility & Innovation Business Continuity Cost Containment Hybrid On-premise, Virtual

More information

SAP NetWeaver MDM Business Content

SAP NetWeaver MDM Business Content SAP NetWeaver MDM Business Content What s In It For You? SAP NetWeaver MDM Solution Management August 2010 Business Content for SAP NetWeaver MDM Introduction The Issue Organizational intricacies are always

More information

ALM 271 From End-User Experience Monitoring to Management Dashboards and Reporting Stefan Lahr, SAP Active Global Support September, 2011

ALM 271 From End-User Experience Monitoring to Management Dashboards and Reporting Stefan Lahr, SAP Active Global Support September, 2011 ALM 271 From End-User Experience Monitoring to Management Dashboards and Reporting Stefan Lahr, SAP Active Global Support September, 2011 Disclaimer This presentation outlines our general product direction

More information

The Future of Global Consulting Services and IDS Consulting

The Future of Global Consulting Services and IDS Consulting The Future of Global Consulting Services and IDS Consulting Ivo Totev Chief Services Officer & Executive Board Member Software AG Josef Bommersbach Executive Board IDS Scheer, responsible for operations

More information

SAP ERP Upgrade Checklist Project Preparation

SAP ERP Upgrade Checklist Project Preparation A SAP ERP Upgrade Checklist Project Preparation Upgrade Project Phase Project Preparation Definition From the project perspective the project preparation phase includes: Learning about the new functionality

More information

C_TFIN52_64. SAP - C_TFIN52_64 Financial Accounting with SAP ERP 6.0 EHP4

C_TFIN52_64. SAP - C_TFIN52_64 Financial Accounting with SAP ERP 6.0 EHP4 SAP - C_TFIN52_64 Financial Accounting with SAP ERP 6.0 EHP4 1 QUESTION: 1 Identify the steps in the ASAP (Accelerated SAP) Methodology. A. Roll out B. Go Live & Support C. Final Preparation D. Realization

More information

TO BECOMING AN SAP -BASED DIGITAL BUSINESS

TO BECOMING AN SAP -BASED DIGITAL BUSINESS YOUR PROCESS-DRIVEN JOURNEY TO BECOMING AN SAP -BASED DIGITAL BUSINESS TABLE OF CONTENTS 1 Where your journey begins 2 Strategy & SAP project planning 4 Process-driven blueprinting of the SAP solution

More information

E2E Test Management Test Management Overview

E2E Test Management Test Management Overview E2E Test Management Test Management Overview ALM Solution Management, Active Global Support (AGS), SAP AG Agenda SAP Approach for Functional and Load Testing Lean Documentation of Business Processes Change

More information

Application Services Portfolio

Application Services Portfolio Application Services Portfolio Overview Injazat Application Services offer end-to-end solutions that align Enterprises business objectives with their IT goals. Our solutions focus on implementing, building

More information

Data Consistency Management Overview January 2014. Customer

Data Consistency Management Overview January 2014. Customer Data Consistency Management Overview January 2014 Customer Agenda Motivation SAP Solution Manager as Tool for Data Consistency Management Transactional Correctness (TC) Guided Self Service Data Consistency

More information

SAP IT Infrastructure Management. Dirk Smit ALM Engagement Manager SAP Africa dirk.smit@sap.com

SAP IT Infrastructure Management. Dirk Smit ALM Engagement Manager SAP Africa dirk.smit@sap.com SAP IT Infrastructure Management Dirk Smit ALM Engagement Manager SAP Africa dirk.smit@sap.com Challenges in managing heterogeneous IT environments Determine the value that IT contributes to the business

More information

Business Process Modeling. Introduction to ARIS Methodolgy

Business Process Modeling. Introduction to ARIS Methodolgy Business Process Modeling Introduction to ARIS Methodolgy Agenda What s in modeling? Situation today Objectives of Process Management ARIS Framework and methods ARIS suite of products Live demo Page 2

More information

Statement of Direction

Statement of Direction Microsoft Dynamics SL Statement of Direction Product strategy and roadmap for Microsoft Dynamics SL Date: January 2012 www.microsoft.com/dynamics/sl Page 1 CONTENTS Welcome... 3 Overview of Microsoft Dynamics

More information

IT Service Management in SAP Solution Manager, Value Beyond IT. Nathan Williams Enowa

IT Service Management in SAP Solution Manager, Value Beyond IT. Nathan Williams Enowa IT Service Management in SAP Solution Manager, Value Beyond IT Nathan Williams Enowa LEARNING POINTS Learn how SAP Solution Manager provides the infrastructure to deliver IT Service Management across the

More information

Software Change Management Elements of a Software Change Management Strategy. SAP AGS - IT Planning May 2013

Software Change Management Elements of a Software Change Management Strategy. SAP AGS - IT Planning May 2013 Software Change Management Elements of a Software Change Management Strategy SAP AGS - IT Planning May 2013 Elements of a Software Change Management Strategy Introduction Introduction Software Change Management

More information

The Value of SAP Solution Manager 7.1! SAP AG January 2015

The Value of SAP Solution Manager 7.1! SAP AG January 2015 The Value of SAP Solution Manager 7.1! SAP AG January 2015 SAP SOLUTION MANAGER MAPS ALL FUNCTIONS NEEDED TOTAL COST OF OWNERSHIP CUT BY MORE THAN 30% 30% FUTURE SAVINGS IN IMPLEMENTATION PROJECTS RUN

More information

Change & Release Management mit dem SAP Solution Manager 7.2

Change & Release Management mit dem SAP Solution Manager 7.2 Change & Release Management mit dem SAP Solution Manager 7.2 Tobias Hauk / Product & Solution Management / SAP Solution Manager Thementage SAP Solution Manager Januar 2016 / Festung Marienberg / Würzburg

More information

ASAP Implementation Roadmap

ASAP Implementation Roadmap ASAP Implementation Roadmap Methodology why? ASAP Overview ASAP Roadmap Structure Project Management in ASAP ASAP Content Overview How to access Roadmap Projects from another perspective An estimated 68%

More information

Organizational IT Concepts and SAP Solution Manager. General IT operations and service concepts with SAP Solution Manager. Driving value with IT

Organizational IT Concepts and SAP Solution Manager. General IT operations and service concepts with SAP Solution Manager. Driving value with IT Organizational IT Concepts and SAP Solution Manager General IT operations and service concepts with SAP Solution Manager Driving value with IT How SAP customers can benefit from REALTECH s Solution Manager

More information

SAP Solution Brief SAP Technology SAP IT Infrastructure Management. Unify Infrastructure and Application Lifecycle Management

SAP Solution Brief SAP Technology SAP IT Infrastructure Management. Unify Infrastructure and Application Lifecycle Management SAP Brief SAP Technology SAP IT Infrastructure Management Objectives Unify Infrastructure and Application Lifecycle Management Supercharge your IT infrastructure Supercharge your IT infrastructure What

More information

Integrated Testing Solution Using SAP Solution Manager, HP-QC/QTP and SAP TAO

Integrated Testing Solution Using SAP Solution Manager, HP-QC/QTP and SAP TAO Integrated Testing Solution Using SAP Solution Manager, HP-QC/QTP and SAP TAO Applies to: SAP Test Acceleration and Optimization, HP Quality Center, HP Quick Test Professional, SAP Solution Manager. For

More information

Abstract. SAP Upgrade Testing : In A Nutshell Page 2 of 15

Abstract. SAP Upgrade Testing : In A Nutshell Page 2 of 15 contents A U T H O R : S n e h a l W a d g a o n k a r, N a c h i k e t R o k a d e, C h e t a n J a d h a v SAP Upgrade Testing: In A Nutshell Abstract... 2 Introduction... 3 Why SAP Upgrade?... 3 SAP

More information

IBM InfoSphere Information Server Ready to Launch for SAP Applications

IBM InfoSphere Information Server Ready to Launch for SAP Applications IBM Information Server Ready to Launch for SAP Applications Drive greater business value and help reduce risk for SAP consolidations Highlights Provides a complete solution that couples data migration

More information

Service Catalog. it s Managed Plan Service Catalog

Service Catalog. it s Managed Plan Service Catalog Service Catalog it s Managed Plan Service Catalog 6/18/2012 Document Contents Contents Document Contents... 2 Overview... 3 Purpose... 3 Product Description... 3 Plan Overview... 3 Tracking... 3 What is

More information

SAP Business Process Testing using HP ALM

SAP Business Process Testing using HP ALM SAP Business Process Testing using HP ALM HP Application Lifecycle Management Deliver Amazing Apps with Confidence ü Lifecycle Management ü Requirements ü Continuous Quality ü Lab Management ü IDE, SCCM

More information

Peregrine. AssetCenter. Product Documentation. Asset Tracking solution. Part No. DAC-441-EN38

Peregrine. AssetCenter. Product Documentation. Asset Tracking solution. Part No. DAC-441-EN38 Peregrine AssetCenter Product Documentation Asset Tracking solution Part No. DAC-441-EN38 AssetCenter Copyright 2005 Peregrine Systems, Inc. All Rights Reserved. Information contained in this document

More information

SAP NetWeaver Information Lifecycle Management

SAP NetWeaver Information Lifecycle Management SAP NetWeaver Information Lifecycle Management What s New in Release 7.03 and Future Direction June 2012 SAP NetWeaver Information Lifecycle Management Information lifecycle management Retention management

More information

Introduction to apps for Office 2013 Preview

Introduction to apps for Office 2013 Preview Introduction to apps for Office 2013 Preview This document is provided as-is. Information and views expressed in this document, including URL and other Internet Web site references, may change without

More information

SAP Standard for Job Scheduling Management

SAP Standard for Job Scheduling Management SAP Standard for E2E Solution Operations Document Version: 1.0 2014-12-12 SAP Solution Manager 7.1 Typographic Conventions Type Style Example Description Words or characters quoted from the screen. These

More information

Application Management Services

Application Management Services Application Management Services Application Development Key Initiative Overview Structured Approach Strategize and Plan Develop Governance Drive Change Management Execute Measure and Improve Data source:

More information

ITM204 Post-Copy Automation for SAP NetWeaver Business Warehouse System Landscapes. October 2013

ITM204 Post-Copy Automation for SAP NetWeaver Business Warehouse System Landscapes. October 2013 ITM204 Post-Copy Automation for SAP NetWeaver Business Warehouse System Landscapes October 2013 Disclaimer This presentation outlines our general product direction and should not be relied on in making

More information

Best Practices in Spend Analytics

Best Practices in Spend Analytics Best Practices in Spend Analytics Henner Schliebs, SAP INTERNAL SAP Procurement Summit: Newtown Square July 31, 2012 Spend Analytics best practices 2011 SAP AG. All rights reserved. 2 Global Trends and

More information

HP Application Lifecycle Management (ALM)

HP Application Lifecycle Management (ALM) HP Application Lifecycle Management (ALM) Knowledge Share Maheshwar Salendra Date : 12/02/2012 AGENDA: Introduction to ALM ALM Functionality by Edition ALM Home page Side bars: Management Requirements

More information

SAP Change Control - One Integrated Process to Manage Software Solution Deployments SAP AG

SAP Change Control - One Integrated Process to Manage Software Solution Deployments SAP AG SAP Change Control - One Integrated Process to Manage Software Solution Deployments SAP AG Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase

More information

Making Every Project Business a Best-Run Business

Making Every Project Business a Best-Run Business SAP Functions in Detail SAP Business Suite SAP Commercial Project Management Making Every Project Business a Best-Run Business Table of Contents 3 Quick Facts 4 Facilitating Optimal Project Delivery for

More information

SAP Standard Custom Code Management

SAP Standard Custom Code Management May 2009 SAP Standard Custom Code Management Whitepaper Active Global Support SAP AG Page 1 of 50 Table of Content: 1 Management Summary...4 2 SAP Standards for E2E Solution Operations...5 3 Custom Code

More information

IT Service Management in SAP Solution Manager

IT Service Management in SAP Solution Manager Nathan Williams IT Service Management in SAP Solution Manager Bonn Boston Contents at a Glance PART I Introduction 1 An Overview of IT Service Management... 29 2 User Interfaces for SAP ITSM Functions

More information

SAP Standard for Upgrade and Enhancement Management

SAP Standard for Upgrade and Enhancement Management October 2009 SAP Standard for Upgrade and Enhancement Management Whitepaper Active Global Support SAP AG Page 1 of 67 Change history: Version Date Changes 1.0 April 2007 Original version 2.0 October 2009

More information

ASAP Roadmap. Solution Use. Bill Wood Bill.wood@R3Now.com (704) 905 5175 http://www.r3now.com

ASAP Roadmap. Solution Use. Bill Wood Bill.wood@R3Now.com (704) 905 5175 http://www.r3now.com ASAP Roadmap Solution Use Bill Wood Bill.wood@R3Now.com (704) 905 5175 http://www.r3now.com 704. 905. 5175 Bill.Wood@R3Now.com www.r3now.com http://www.linkedin.com/in/billwood Page 1 of 22 Contents THE

More information

Application Management Services (AMS)

Application Management Services (AMS) Contents 1. AMS : An Overview 2. AMS : Models 3. Delivery Organization 4. Processes & Tools 5. Transition Methodology 6. Pricing Application Management Services (AMS) Enterprise Application Services Capability

More information

SAP FINANCIALS FOR INSURANCE

SAP FINANCIALS FOR INSURANCE SAP FINANCIALS FOR INSURANCE DISCOVER THE POTENTIAL SAP AMERICAS INSURANCE FORUM NOVEMBER 12-14, 2007 MIAMI, FLORIDA Michael Volanoski / Paul Farrell SAP Consulting Agenda Overview of SAP Financials for

More information

BUSINESS DRIVEN IT SOLUTIONS

BUSINESS DRIVEN IT SOLUTIONS BUSINESS DRIVEN IT SOLUTIONS About Us Envecon is a fast growing information technology services company leveraging on over two decades of IT management experience in varied industries. Over two decades

More information

Extending The Value of SAP with the SAP BusinessObjects Business Intelligence Platform Product Integration Roadmap

Extending The Value of SAP with the SAP BusinessObjects Business Intelligence Platform Product Integration Roadmap Extending The Value of SAP with the SAP BusinessObjects Business Intelligence Platform Product Integration Roadmap Naomi Tomioka Phipps Principal Solution Advisor Business User South East Asia 22 nd April,

More information

Deutsche Telekom focuses on Standardization: Driver Seat shared by IT Architecture and Business Architecture?

Deutsche Telekom focuses on Standardization: Driver Seat shared by IT Architecture and Business Architecture? Deutsche Telekom focuses on Standardization: Driver Seat shared by IT Architecture and Business Architecture? Dr. Karsten Schweichhart Vice President Group Enterprise Architecture / Deutsche Telekom AG

More information

Moviri Managed BCO Services

Moviri Managed BCO Services !!! Moviri Managed BCO Services The managed services offering for BMC Capacity Optimization (BCO) customers designed to maximize the return on their BCO investment.! Built for BCO customers Moviri Managed

More information

Improved SOA Portfolio Management with Enterprise Architecture and webmethods

Improved SOA Portfolio Management with Enterprise Architecture and webmethods Improved SOA Portfolio Management with Enterprise Architecture and webmethods Patrick Buech Product Management, Enterprise Architecture Management Sumeet Bhatia Senior Director, Enterprise Architecture

More information

Modelling, Analysing and Improving an ERP Architecture with ArchiMate

Modelling, Analysing and Improving an ERP Architecture with ArchiMate Modelling, Analysing and Improving an ERP Architecture with ArchiMate June 25th, 2014 Heinz-Juergen Scherer, TransWare Tim Vehof, BiZZdesign Agenda Introduction Enterprise Architecture ERP systems and

More information

Smarter Balanced Assessment Consortium. Recommendation

Smarter Balanced Assessment Consortium. Recommendation Smarter Balanced Assessment Consortium Recommendation Smarter Balanced Quality Assurance Approach Recommendation for the Smarter Balanced Assessment Consortium 20 July 2012 Summary When this document was

More information

Core Banking Transformation using Oracle FLEXCUBE

Core Banking Transformation using Oracle FLEXCUBE in collaboration with Core Banking Transformation using Oracle FLEXCUBE Unlocking the power of FLEXCUBE with Capgemini Moving towards a packaged system transformation program Capgemini is an Oracle Diamond

More information

The Worksoft Suite. Automated Business Process Discovery & Validation ENSURING THE SUCCESS OF DIGITAL BUSINESS. Worksoft Differentiators

The Worksoft Suite. Automated Business Process Discovery & Validation ENSURING THE SUCCESS OF DIGITAL BUSINESS. Worksoft Differentiators Automated Business Process Discovery & Validation The Worksoft Suite Worksoft Differentiators The industry s only platform for automated business process discovery & validation A track record of success,

More information

IBM and the IT Infrastructure Library.

IBM and the IT Infrastructure Library. IBM Global Services September 2004 IBM and the IT Infrastructure Library. How IBM supports ITIL and provides ITIL-based capabilities and solutions Page No. 2 Contents ITIL Planning for Service 2 Executive

More information

SAP Solution Manager Enterprise Edition

SAP Solution Manager Enterprise Edition SAP Solution Manager Enterprise Edition 7.0 EHP1 - Development News SAP Product Management Overview 1. Basic Settings, Infrastructure and Work Center Usage 2. SAP Solution Manager Scenarios 3. Extensions

More information

HPE Software SAP Automation

HPE Software SAP Automation HPE Software SAP Automation Request to Fulfill with Operations Orchestration Peter Gibbels HPE Software Chief Technologist IT4IT Global X-portfolio Architecture - SAP George Giloan HPE Software Developer

More information