Citizen s/client s Charter for ICAR-Central Institute of Freshwater Aquaculture ( )

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Barry Boyd
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1 Citizen s/client s Charter for ICAR-Central Institute of Freshwater Aquaculture ( ) Address: Website ID: Kausalyaganga, Bhubaneswar , Distt- Puri, Odisha Date of Issue: July, 2015 Next Review: July, 2016

2 Vision and Mission Vision Making Indian freshwater aquaculture globally competitive through eco-friendly and economically viable fish production systems for livelihood and nutritional security Mission Excellence in research for developing sustainable and diversified freshwater aquaculture practices for enhanced productivity, quality, water use efficiency and farm income.

3 Main Services/Transactions Services/ Transactions 1. Provision of quality seed 2. Capacity building and information 3. Laboratory analysis Weig -ht Responsible person along with designation 50 Dr K.D. Mahapatra Pr. Scientist 30 Dr G. Saha In-charge, Social Science Section 20 Dr Adhikari, Pr. Scientist *As per the norms/guidelines/rules Mobile & Landline phone (Ext. 214) (Ext. 110) (Ext. 125) Process Fixing of price; Calling for indent and supply to indenting agencies Processing of request; fixing of dates and communicating to agencies Processing of request; supply of results and advisory Document( s) Required Request letter & Notice Category Request letter * Request letter * * Mode Fees Cash/DD in favour of ICAR Unit, CIFA, Bhubaneswar Cash/DD in favour of ICAR Unit, CIFA, Bhubaneswar Cash/DD in favour of ICAR Unit, CIFA, Bhubaneswar Amount Depending upon the client Depending upon the client Depending upon the client

4 Service Standards Service(s)/Transaction(s) Weight Success Indicator(s) Service Standards Unit Weight Data Source 1. Provision of quality seed 50 Quality seed to be provided 12 Weeks 50 CIFA 2. Capacity building and information 30 Trainings to be conducted and information needs to be provided 8 Weeks 30 CIFA 3. Laboratory analysis 20 Samples to be analysed and advice to be suggested 4 Weeks 20 CIFA Grievance Redress Mechanism Name of the Public Grievance Officer Helpline Number Mobile Number 1. Mr J. R. Biswal, A.O (I/C) jr_biswal@yahoo.co.in

5 List of Stakeholders/Clients Stakeholders/Clients DAHD&F, New Delhi State Fisheries Departments R&D Organisations NGOs, entrepreneurs and other autonomous bodies related to aquaculture Financial Institution & Insurance Organisation Fish farmers, consumers of fish and fish products Fisheries Colleges, State and Central Universities Network of Aquaculture Centres in Asia-Pacific World Fish Centre

6 Regional Stations/Centres Name of the Regional Stations/ Centres 1. Regional Research 2. Regional Research 3. Regional Research 4. Regional Research Landline Number Mobile Number Address Rahara Fish Farm, Rahara , West Bengal Hessarghatta Lake Post, Hessarghatta, Bengaluru , Karnataka Penamaluru Fish Seed Farm, Paranaki P.O, Vijayawada , Andhra Pradesh ATIC, Anand Agricultural University Campus, Borsad Chokadi, Anand , Gujarat Indicative Expectations from Service Recipients Indicative Expectations from Service Recipients 1. Timely submission of requirement for quality seed 2. Timely submission of documents/requirements by clients and client departments 3. Timely follow-up actions by the recipients 4. Application of research advisories by clients 5. Implementation of consultancy/advisory /research recommendations by the clients 6. Adoption and implementation of tested technologies/guidelines by departments, farmers, societies and associations

CITIZEN'S / CLIENT'S CHARTER NATIONAL FILM ARCHIVE OF INDIA MINISTRY OF INFORMATION AND BROADCASTING. Law College Road, Pune-411 004

CITIZEN'S / CLIENT'S CHARTER NATIONAL FILM ARCHIVE OF INDIA MINISTRY OF INFORMATION AND BROADCASTING Law College Road, Pune-411 004 Website: www.nfaipune.gov.in Vision: National Film Archive of India is