Name of Service Provider : Tata Teleservices Limited (Broadband Service) Customer Complaints Redressal Report for the Quarter ending - March 2015

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1 ANDHRA PRADESH Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] Details of during the [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints VAS Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

2 BIHAR Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of time limit during the [8] = of Details of and of of to be [12] Details of time limit [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

3 DELHI Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] time limit Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

4 GUJRAT Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of time limit [8] = of Details of during the and of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

5 HARYANA Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

6 KARNATAKA Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

7 KERALA Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

8 MUMBAI Details of and of of Name of Service Provider : Tata Teleservices (Maharashtra) Limited Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints VAS Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

9 MADHYA PRADESH of [8] = of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos Details of and of Customer Complaints Redressal Report for the ending - March 2015 Details of Details of during the and of [16] =

10 ORISSA Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints VAS Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

11 PUNJAB Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

12 RAJASTHAN of [8] = of of of to be [12] Details of during the [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos Details of and of Customer Complaints Redressal Report for the ending - March 2015 Details of Details of during the and of [16] =

13 MAHARASHTRA of [8] = of of of to be [12] Details of time limit [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos Details of and of Name of Service Provider : Tata Teleservices (Maharashtra) Limited Customer Complaints Redressal Report for the ending - March 2015 Details of Details of during the and of [16] =

14 TAMILNADU of [8] = of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Internet/ Data Related Complaints Total Total Subscriber base (Postpaid) nos Details of and of Customer Complaints Redressal Report for the ending - March 2015 Details of Details of during the and of [16] =

15 UPE Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) [16] =

16 UPW Details of and of of Customer Complaints Redressal Report for the ending - March 2015 Details of [8] = of Details of during the and of of of to be [12] Details of [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Total Total Subscriber base (Postpaid) nos [16] =

17 WEST BENGAL of [8] = of of of to be [12] Details of during the [15] = Billing Related Complaints Customer Service Related Complaints Faults and Network Related Complaints Internet/ Data Related Complaints Total Total Subscriber base (Postpaid) nos Details of and of Customer Complaints Redressal Report for the ending - March 2015 Details of Details of during the and of [16] =

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