MARTIN ENGLISH SAP BASIS ADMINISTRATOR

Transcription

1 Key Skills Netweaver Administration OS / DB Migrations (4.x and NW 7) Oracle, ABAP on HANA, DB2, MaxDB and MS-SQL Server, AIX, SUSE and various other UNIX variants, Windows 2003, 2008, 2012, Implementation, Go Live (including Ramp Up) and support (including upgrades) of: SAP Netweaver 7 / ECC6 systems; BW/BI 7.x, CRM 7.x, XI/PI/PO 7.x, EP 7.x SRM 7.x APO 7.x erecruitment, Web Dispatchers Database Administration skills across Oracle (from version 7.x to 11) for SAP systems HANA DB/2 UDB for SAP systems SQL Server for SAP systems MAX-DB for SAP systems Project / Team Manager (Technical Support) Change and Configuration Management (including NWDS and CTS+) Knowledge and use of ITL Methodologies Management and Support of interfaces to various other platforms (Telephony, C&C etc) Certified Technical Consultant UNIX / Oracle Certified Technical Consultant OS /DB Migration Certified Technical Consultant Business Information Warehouse Certified Technical Consultant SAP PI I have a proven history of leadership in Netweaver Technical Support, including taking the lead role in technical management of implementations and upgrades, the provision of advice and services to both Customers and Developers, and provision of the overall support for the architecture, implementation, and operation and maintenance of SAP systems, across national and cultural boundaries and multiple time zones. I have worked in Federal and State Government Agencies, Public utilities, and in the Mining, Manufacturing companies industries, for both end-user companies and for international System integration and consultancy organisations. martin.english@basissap.com CV for Martin English 12 December 2014 Page 1 of 6

2 PROFESSIONAL EXPERIENCE Rimini Street Australia SAP BASIS On Demand Support (May onwards) Provides remote support to colleagues and customers on SAP Netweaver BASIS issues. For example, this has covered recovering broken SAP systems, advice on security vulnerabilities, advice on SAP s support road map for web browsers, and occasionally requires designing and assisting with the implementation of custom corrections to SAP functionality. Mayfairs Ltd SAP / Netweaver Technical Consultant (various occasions ) Provides ad-hoc advice and services on Architectural and Technical issues around Web Security and Upgrades (both SAP and DBMS - MS SQL Server). Performed the installation and basic implementation of Solution Manager Landscape Reporting and the Maintenance Optimiser. Participated in various Monitoring and Tuning exercises. Breezway SAP / Netweaver Technical Consultant (various occasions ) Provides ad-hoc advice and services on Architectural and Technical issues around Web Security and Upgrades (both SAP and DBMS - MS SQL Server). Participated in various Monitoring and Tuning exercises. HCL-Axon, for PACT SAP / Netweaver Technical Consultant (October February 2014) Provided advice and services during the planning and delivery of an SAP OS/DB Migration, performing analysis, design and implementation of an optimal Architecture to maximise system performance, reliability, technical security and availability through the provision of high level consultation with IT managers, senior technical staff and the business. Design and implementation of High Availability solution for Windows / Oracle as part of an OS / DB migration for Solaris / Oracle. Liased with and managed off shore support staff, Responsible for SAP system monitoring, providing advice and leadership with the planning, design and improvement of service and component availability, including leading investigations of breaches of service availability targets Providing SAP system technical expertise, thought leadership and SAP best practice guidance for the target and future state technical architecture. CV for Martin English 12 December 2014 Page 2 of 6

3 IBM Australia, for Water Corporation of WA SAP / Netweaver Technical Consultant (July September 2013) Design of Logical and physical models for a High Availability Windows / Oracle SAP environment, performing analysis, design and implementation of an optimal SAP configuration to maximise system performance, reliability, technical security and availability through the provision of high level consultation with IT managers, senior technical staff and the business. Coordinated the development and review and testing of appropriate Disaster Recovery Plans for the new SAP landscape Project planning for the migration from existing platform to new platform. General advice and services on Architectural and Technical issues around an SAP Hardware and OS/ DBMS migration. This included reviewing and assessing an old operating system and database migration assessment, and collaboration with IBM Architects and the end customer to prepare the following Technical Architecture deliverables: Comparison of Current and Future SAP architecture, Comparison of Current and Future Landscapes, Technical infrastructure requirements, Migration approach and activities, Testing Strategy and Approach Providing SAP system technical expertise, thought leadership and SAP best practice guidance for the current, alternative and recommended future state technical architecture. Department of Human Services SAP / Netweaver Technical Consultant (May December 2012) Responsible for SAP system monitoring, providing advice and leadership with the planning, design and improvement of service and component availability, including leading investigations of breaches of service availability targets. This included the assisting in the management of the SAP environment by planning, testing and executing SAP performance tuning strategies, maintaining the SAP technical security, managing database logs, backup and recovery processes. Project work included OS/DB migration of an SAP system from a Windows / SQL Server to a virtualised Solaris Oracle environment. This was done under a very tight time-frame as the data centre was being decommissioned, this SAP system was the sole production system, and penalty rates for occupying the site were looming. Installation, Enhancement Pack Upgrades and general support of NW 731 Systems (CRM, SRM, GRC, and Process Orchestration), in a high availability Solaris / Oracle environment. Despite the complexity and the tight deadlines, the systems were rolled out to Centrelink and Medicare offices Australia wide in December CV for Martin English 12 December 2014 Page 3 of 6

4 Stream Technology SAP / Netweaver technical Consultant (Aug - November 2011) Performed the lead BASIS role in the transition of the ABC's SAP business from CITEC to Stream Technology, and the implementation of Solution Manager monitoring (including ITSM). Responsible for Netweaver Technical Support, covering the provision of implementation services, system management and associated technical advice, and the provision of overall support for the installation, operation and maintenance of SAP systems, including SAP system monitoring and troubleshooting of AIX and DB2 issues across various platforms. Responsible for advising and supporting Account Management and Developers, the ABC, and the provision of the overall support for the operation and maintenance of SAP systems. Responsible for Netweaver Technical Support, covering the provision of implementation services, system management and associated technical advice, and the provision of overall support for the installation, operation and maintenance of SAP systems, including troubleshooting of AIX and DB2 issues across various platforms. BHP-IT / CSC AUSTRALIA PTY LTD SAP / Netweaver Technical Consultant ( January 2011) Leadership in Netweaver Technical Support, including the lead BASIS role in various projects. This included responsibility for advice to Pre-sales and Account Management teams, advice to Customers and Developers, and provision of the overall support for the operation and maintenance of SAP systems. The support phase of these projects often included liaising with and managing remote staff (within Australia and off-shore). Provided Netweaver Technical Support, covering the provision of implementation services, system management and associated technical advice, and the provision of overall support for the installation, operation and maintenance of SAP landscapes, including the management of the various customer SAP environments by planning, testing and executing SAP performance tuning strategies, maintaining the SAP technical security, managing database logs, backup and recovery processes across complex SAP landscapes. Where necessary, he planned and managed the technical aspects of SAP upgrades, ranging from simple kernel upgrades to Enhancement Pack implementation across multiple systems in a landscape. Provided and managed SAP system monitoring (including on call support), providing advice and leadership with the planning, design and improvement of service and component availability, including leading investigations of breaches of service availability targets. Major customers and projects listed over the page CV for Martin English 12 December 2014 Page 4 of 6

5 BHP-IT / CSC AUSTRALIA PTY LTD (continued) Major customers and projects - (continued) Rio Tinto (for CSC AUSTRALIA PTY LTD) SAP / Netweaver Technical Consultant ( ) Presales Support of the Bid Project Netweaver Technical Support during the Transition Phase, including management of remote and off-shore resources. Installation and Implementation of Netweaver Ramp-Up products, DB2 High Availability (BW / XI / Solution Manager), Management and Implementation of the technical aspects of Enhancement Packs, Assisted in development, review and testing of Disaster Recovery Plans for SAP, ensuring outcomes are according to defined standards and processes. Ongoing BASIS support of Netweaver Systems, including on call support (FI-CO, HR-PY, APO, BW, Portal, SCM, SRM, XI etc), Baseline Authorisation Configuration BHP - Billiton (for CSC AUSTRALIA PTY LTD) SAP / Netweaver Technical Consultant (Aug January 2011) SAP R3 / Netweaver Support, including on call support, (FI-CO, HR-PY, XI, BW, and Enterprise Portal), Data migration and decommissioning following corporate divestments. Bluescope (for CSC AUSTRALIA PTY LTD) SAP / Netweaver Technical Consultant (Aug January 2011) SAP R2 / R3 Implementation and Support, including on call support (FI-CO, HR-PY, APO, SRM, BW XI,Portal), Baseline Authorisation Configuration, Netweaver OS / DB Migration to DB2 / AIX, ETSA (for CSC AUSTRALIA PTY LTD) SAP / Netweaver Technical Consultant ( ) Ongoing BASIS support of R3 / Netweaver Systems, including on call support, (FI-CO, BW) Baseline Authorisation Configuration Netweaver OS / DB Migration to Oracle / AIX (including High Availability systems) CV for Martin English 12 December 2014 Page 5 of 6

6 BHP-IT / CSC AUSTRALIA PTY LTD (continued) Major customers and projects - (continued) Zurich Insurance (for CSC AUSTRALIA PTY LTD) SAP / Netweaver Technical Consultant ( ) Installation and Implementation of R3 / Netweaver systems, including ESS/ MSS and Single Sign-connectivity between Portal and Netweaver systems. Developed and coordinated the review and testing of Disaster Recovery Plans for SAP, ensuring outcomes are according to defined standards and processes. Ongoing BASIS support of Netweaver Systems, including on call support, (FI-CO, HR-PY, and Enterprise Portal), Baseline Authorisation Configuration and Support (including HR/PY) CV for Martin English 12 December 2014 Page 6 of 6