James Wenger, Network Manager, Charmer Sunbelt Group Kevin Knuese, Chief Technology Officer, Symmetry Corp.

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1 Orange County Convention Center Orlando, Florida June 3-5, 2014 The Charmer Sunbelt Group's Virtualization Project Must-Knows: Before and After Deployment Step-by-Step Guide ID: 0712 Presenters: Robert Valentin, SAP Technical Architect, Charmer Sunbelt Group James Wenger, Network Manager, Charmer Sunbelt Group Kevin Knuese, Chief Technology Officer, Symmetry Corp.

2 The Charmer Sunbelt Group One of the top Wholesale Distributors of Wines and Spirits Founded in 1930 s & 1940 s Distribution centers in 14 States + DC

3 Symmetry Corporation Quality proactive support delivered by US-based experts Accessibility 24x7 direct access to your support team Affordability highly competitive, fixed price contracts Lifecycle Support for any SAP application on any platform combination Implementation Support SAP certified Hosting SAP NetWeaver / Basis administration Security design & administration Upgrade & project support

4 Virtualization for SAP Overarching concepts Real World Migration Project example Project considerations, "gotchas", and key decisions to evaluate before migrating your systems and applications Benefits and business motivation for virtualization Living with your ecosystem after deployment, including ongoing support and future planning

5 What virtualization means Separation of computer resources from the underlying hardware resources Operating System Storage Network Combines multiple, discrete systems (images) onto shared hardware for concurrent operation

6 Image Operating System resource available for use Host Underlying hardware system an image uses for resources Hypervisor Software that allows multiple operating systems to run on a host computer concurrently Cluster/Resource Pool Logical grouping of host systems for performance, availability, or management reasons

7 Array of system combination All SAP server products ECC/R3 NetWeaver Solution Manager BW/BI APO/SCM Portals SRM CRM XI/PI HCM... All operating systems: Unix Linux iseries/as400 Windows All databases: Oracle MSSQL DB2 MAXDB DB2/400

8 What systems can be Virtualized FAQ: Q: Can virtualization be used for SAP system? A: Yes, with certain stipulations. A: Many OSS notes. Q: Does SAP support virtualization? A: Yes, with certain stipulations. A: SAP is not the only factor to consider. Q: What are the primary considerations? A: Several shown in following slides.

9 FAQ: Q: How do we move physical systems to virtual systems? A: Using virtual and other tools. A: Using SAP tools. Q: What type of project does this represent? A: More significant than just a hardware migration. Q: How do we size a system for virtualization? A: Same rules apply, as well as additional OSS notes. Q: What will our new landscape look like? A: Smaller, from the server perspective A: Still should draw diagrams

10 FAQ More detail: Q: Does SAP support virtualization? A: Yes, with certain stipulations. A: SAP is not the only factor to consider. Support: SAP will support many systems in a virtual environment provided you use SAP approved hardware, OS, and database products. Always check that the database provider also supports virtualization. In general SAP may support a system in VMware, but Oracle may not. (note: and others)

11 FAQ More Details: Q: Does SAP support virtualization? A: Yes, with certain stipulations. A: SAP is not the only factor to consider. Support: Fallback position Although unusual, if SAP is unable to debug a problem in a instance that is virtualized, you may need to move that system to a stand-alone, physical machine. If you have major concerns, it is recommended Place non-productive systems in virtual environments. Place productive systems in physical environments. Risk aversion vs. tool utilization and flexibility

12 FAQ More Details: Q: What are the primary considerations? A: Several shown in following slides. Considerations: What SAP product you intend to virtualize: R/3, ECC, BW, BI, APO, SCM, CRM, etc. Different systems will have different requirements Production, Development, Quality Assurance, Sandbox What Database product you use: Sybase ASE, HANA, Oracle, SQL Server, DB2, SAPDB

13 FAQ More Details: Q: How do we move physical systems to virtual systems? A: Using virtual and other tools. A: Using SAP tools. Details: VMware makes conversion tools that are capable of moving a physical system to a virtual system. Other tools are available that are capable of replicating images from one machine to another. Recommended method is to use SAP tools to process a homogeneous system migration. Using this method will facilitate SAP support.

14 FAQ More Details: Q: What type of project does this represent? A: Fairly significant. Details: Whether you intend to consolidate your systems on new hardware, or are deploying SAP for the first time in virtual environments, a well planned project is vital for success. Migration project Implementation project Your project should include much in the way of: Documentation Communication Personnel SAP validation of support prior to beginning the project.

15 The Project Project Plan Scoping Plan The Project Research OSS Notes

16 The Project Before The Project After

17 Questions

18 The Charmer Sunbelt Group Charmer Sunbelt Group Performed a migration of their SAP systems from physical to virtual environment Robert Valentin, SAP Technical Architect James Wenger, Network Manager

19 Questions for audience How many of you are currently using virtualization technology? How many are planning on virtualizing in the next 12 months?

20 Project considerations Budget Time Physical vs. virtual servers Team skill set Server replication technology for disaster recovery

21 Project considerations (continued) SAP ECC 6 Windows/SQL Server 2008 R2 VMware 5.1

22 Project considerations (continued) SAP ECC 6 Windows/SQL Server 2008 R2 Optimized VMware 5.1config Network config Optimized SAN config

23 Project considerations (continued) SAP Basis Administrator Database Administrator Network Administrator VMware Administrator SAN Administrator

24 Project considerations (continued) Database Administrator SAP Basis Administrator VMware Administrator Network Administrator SAN Administrator

25 Benefits and business motivation for virtualization High Availability Easier and quicker Disaster Recovery Compatibility with replication technology Ease of adding servers Flexibility

26 Downsides of virtualization Troubleshooting performance issue is more difficult VMware Windows SAP ECC SAP Solution Manager IBM SAN tools Server RAM and CPU overhead about 5-10% Disk latency overhead is between 10-20% Additional tier to manage Identifying and Understanding SAP Best Practices

27 Living with your ecosystem after deployment SAP Early Watch Reports SAP Solution Manager Technical Monitoring Monitoring systems SAP Virtualization Health Check Report by SAP / VMware

28 Living with your ecosystem after deployment (continued) SAP Virtualization Health Check Report by SAP / VMware SAP Application server profile parameters Notes to install Database SQL Server configuration settings Suggestions on disk layout of files Network/VMware Datastore size and configuration Virtual Network Interface Card type and settings SCSI type and settings ETC

29 BEST PRACTICES SAP Sizing for landscape Virtualize other tiers of landscape (development, test, etc) and test there first Use white papers, notes and documentation from vendors Prepare, prepare, prepare

30 Question for audience How do seek out and implement Best Practices of SAP for your systems?

31 Online Resources SAP Notes (140+ notes on VMware on Marketplace SAP) Virtualization on Windows General Support Statement for Virtual Environments Windows: VMware vsphere configuration guidelines VMware Performance Snapshot High Availability in Virtual Environment on Windows Virtualization on Windows: Enhanced monitoring Key Figures of Virtualization on VMware vsphere VMware white paper Practices-Guide.pdf Virtualization of SAP Applications with VMware vsphere 5 on IBM ex5 enterprise systems

32 Your Turn! Any Questions??

33 Contact Us Robert Valentin: SAP Technical Architect James Wegner: Network Manager Kevin Knuese: Chief Technology Officer

34 FOLLOW US

35 THANK YOU THANK YOU FOR PARTICIPATING Please provide feedback on this session by completing a short survey via the event mobile application. SESSION CODE: 0712 For ongoing education on this area of focus, visit