Effective and Compliant Storage

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1 Effective and Compliant Storage PBS ContentLink v3.2 - Lean Interface Solution for SAP Data Storage Ulf Krüger, Dr. Klaus Zimmer; PBS Software Page 1

2 Agenda ContentLink Overview Architecture and Features Case Studies Why Customers Choose ContentLink Further Features and Functions Summary Page 2

3 Compliant Storage for Structured and Unstructured Data PBS ContentLink (PCL) is a lean software interface which acts as the bridge between SAP and compliant storage systems (on premise) or virtual cloud storage. PCL covers structured and unstructured data with SAP ArchiveLink and WebDAV. Archive files (ADK), documents, print lists,... SAP ERP SAP BW SAP CRM SAP SRM... PBS ContentLink Server: Linux, Unix, Windows, cloud-based Data Storage On Premise* * Storage supported by PCL: see product specification sheet on the PBS website Page 3

4 PCL Supported Data Types SAP Data Archiving (ADK files) SAP Data Extracts (DART files) SAP Document Management SAP Print Lists SAP Business Documents SAP Records & Case Management SAP Document Finder & TREX Text Search SAP Workflow Integration Third Party Scan Systems PCL is no ECM system, but provides plenty of ECM features Page 4

5 PCL Features Unique support of the SAP ArchiveLink and WebDAV interface SAP ArchiveLink Data Archiving Documents Print Lists DART / Extracts KRPO: SAP DVS,... Records Management SAP ILM / WebDAV Retention Management Retention Warehouse Data Archiving Document Metadata Research Link to structured data Customizable indexes Flexible research templates Data Metadata and data Search indexes PBS ContentLink Interface On Premise On Premise* Data Storage *certified storage (Fix Content Storage) Page 5

6 Integration with Microsoft Sharepoint Link Sharepoint as integration platform Data Storage On Premise SAP ERP SAP BW SAP CRM SAP SRM... PBS ContentLink SAP Archive files (ADK) Collaboration Document access in SAP Documents MS SharePoint MS Office Document access in MS SharePoint Page 6

7 ContentLink Main Features No database No backup Easy and fast installation Administration and monitoring directly from the SAP frontend Large scalability, even for multiple requests and large data volumes Retention management for documents directly from the SAP frontend Supports data migration with dedicated utility Supports SAP ArchiveLink certified 3rd party scan systems Certified by SAP, EMC, NetApp, Hitachi validated by IBM ContentReader: Indexing and research option for SAP data Page 7

8 Important PCL Benefits for Customers PBS ContentLink has been selected by customers because of Low TCO - No persistent data on the ContentLink server - No own database management system - Administration and monitoring directly from the SAP frontend Excellent performance - Very high throughput with low-cost server hardware - Flexible caching option, for example for SAP archive files (ADK) Very high stability - Reliable operation, even in high load situations Page 8

9 Cost Savings Potential Potential cost savings with PBS ContentLink compared to an alternative solution (taken from a customer case study): Monthly Costs Legacy Solution PBS ContentLink Savings Hosting cost for server hardware $ 16,800 $ 2, % Outsourced archive server administration $ 5,000 $ % Unscheduled maintenance (upgrades, etc.) 160 Hours 4 Hours 98 % Source: Dolphin Page 9

10 Performance Comparison PCL achieves a better data throughput than alternative systems and does not suffer from saturation effects in high-load situations: Storage system throughput Records per second PCL System 1 System Parallel Requests Source: Dolphin Page 10

11 High Availability Concepts HW Virtualization: VM Ware AIX LPAR SAP System SAP DB PCL App App App Storage On Premise App Server 1 Server 2 Hot Standby: Microsoft Cluster SAP System PCL Storage On Premise DNS managed SAP note SAP DB PCL Page 11

12 Storage Built-In Replication Usage of two storage systems with built-in replication : PBS ContentLink writes to one storage only. Replication is controlled by the storage system itself. Storage 1 On Premise SAP ERP SAP BW SAP CRM SAP SRM... PBS ContentLink Server: Linux, Unix, Windows, Cloud-based Storage 2 Replication On Premise Page 12

13 ContentLink: Software-based Replication Usage of two storage systems without built-in replication : PBS ContentLink writes in parallel to both storage systems. Write failure activates a "storage maintenance mode". Replication is performed later, when both systems are online again. Storage 1 On Premise SAP ERP SAP BW SAP CRM SAP SRM... PBS ContentLink Server: Linux, Unix, Windows, Cloud-based Storage 2 On Premise Page 13

14 Implementation Scenarios SAP DEV SAP SBX/QA SAP PRD Read Write PCL Instance 1 Content Repository D1 PCL Instance 2 Content Repository S1 PCL Instance 3 Content Repository P1 PBS ContentLink On Premise Storage System Other Applications (Mail, DMS, etc.) Page 14

15 Monitoring Cockpit ContentLink system monitoring directly from the SAP frontend: Page 15

16 Cache Management PCL enables file caching to optimize the retrieval performance for SAP ADK archive files File caching can be customized flexibly This file is cached Page 16

17 Retention Management for Documents and ADK Files PCL retention period administration management of existing settings directly from the SAP frontend: Completely automated process Easy implementation low administration effort Current enhancement for ADK files (presently in development): Synchronization of the retention values of original documents with linked records in the corresponding ADK files. Page 17

18 ContentLink API Dedicated API for testing purposes and to enhance customer-specific programs and applications with PCL features Page 18

19 Effective Research Option with PBS ContentReader Custom Object SAP System ABAP Web Web Template Web Browser Matchcodes Variants Select Options Application data indexes, metadata Definition of templates, output lists, variants, indexes Setup of custom index data ArchiveLink ContentLink Server: Linux, Unix, Windows, Cloud-based Storage On Premise Transport concept, authorization concept, ABAP research Data and documents Page 19

20 References and Certification More than 100 installations worldwide Customers in Germany include: Continental Teves Vattenfall T-Systems Boehringer-Ingelheim BC-AL 7.40 (6/2015) HTTP Content Server Certification BC-ILM 3.0 (6/2015) Information Lifecycle Management Large customers in the Americas (well-known brands) First customers in Asia Pacific Page 20

21 Supported Platforms and System Requirements ContentLink for SAP ERP and SAP R/3 from release 4.5 B. Can also be used in SAP NetWeaver BW, SAP IS, CRM, SRM, SLM, GTS etc. Supported storage platforms: EMC, Hitachi, IBM, NetApp, Grau Data, iternity, KOM, Crossroads and others. A complete list is available from the PCL product specification sheet, PBS website New: Cloud Storage Runs on standard IPC or Unix-based hardware; needs Windows, Unix or Linux OS. Can be combined with all SAP ArchiveLink-enabled scan software such as Dicom Kofax, EMC Captiva and others. Page 21

22 Summary PBS ContentLink is a lean interface software solution to link state-of-theart fixed content storage systems with SAP environments. Lean solution low administration effort, no database, no backup Reliable high availability enabled, replication option Fast short access response time, flexible caching Scalable no saturation effects for large data processing Economical low costs for implementation + maintenance Page 22

23 Further information: PBS Software GmbH Schwanheimer Strasse 144a Bensheim, Germany T: F: Page 23

24 Copyright Copyright 2015 PBS Software GmbH. All rights reserved. No part of this presentation may be reproduced or transmitted in any form or for any purpose without the written permission of PBS Software GmbH. The information of this presentation might change without prior notice. PBS archive add ons is a registered trademark of PBS Software GmbH. SAP, R/3, SAP NetWeaver, SAP NetWeaver Business Warehouse, SAP HANA, SAP IQ and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Microsoft, Windows, Sharepoint are registered trademarks of Microsoft Corporation. IBM, IBM DB2, IBM DB2 with BLU Acceleration, IBM DR550, IBM IA, IBM TSM and SSAM are trademarks or registered trademarks of IBM Corporation. Linux is a registered trademark of Linus Torvalds in the USA and other countries. UNIX is a registered trademark in the USA and other countries, licensed exclusively through X/Open Company Limited. EMC, EMC Centera, EMC Celerra are trademarks or registered trademarks of EMC Corporation. Hitachi, Hitachi HCAP, Hitachi HCP are trademarks or registered trademarks of Hitachi Ltd. NetApp, NetApp Filer are trademarks or registered trademarks of NetApp Corporation. Actian Vector is a registered trademark of Actian Corporation. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. PBS Software GmbH shall not be liable for errors or omissions with respect to the materials. The only warranties for products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. Page 24

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