Business . Setup guide

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Business Email. Setup guide"

Transcription

1 Business Setup guide

2 Contents Introduction 3 Provisioning Business Service to a User Logging into the UC Management Centre Adding Business Service to a User Configuring Advanced Options for a User Distribution Groups Forwarding Mailbox Rights Exchange User Summary Exchange Service Administration Features Contacts Create a Contact Amend an Existing Contact Delete a Contact Hide from Address List Property Distribution Groups Create a Distribution Group Advanced Settings Manage Users in an Existing Distribution Group Delete a Distribution Group Mail Disclaimers Create a Mail Disclaimer Resource Mailboxes Add a Resource Mailbox Mobile Device Management MX Records For all Regions:

3 Introduction Users of TELUS Business Service have access to advanced and collaboration services from Microsoft Exchange. Provisioning Business Service to a User. This guide provides helpful tips and information on how to navigate around the UC Management Centre user interface and use the features that the UC Management Centre offers. Logging into the UC Management Centre. 1. Visit TELUS.com/manageUC. 2. Enter your User Name and Password and select Log On. Your user name is your primary address. The Password field is case-sensitive. Enabling the Remember Me property will ensure that your User Name is remembered when you next log onto the site s Log On Page. 3. The UC Management Centre allows a user to change their password at log on. Select Change Password to display the password reset feature. An AD Sync user will not be able to change their password on the Control Panel. Their passwords are managed in the remote domain. 4. Enter a new password that meets the system s security requirements. Re-enter the new password to verify and select Log On. The new password will be saved against the user s account. Note: AD Sync (Active Directory Synchronization). Active Directory is a Microsoft directory service for Windows domain networks, included in most Windows Server operating systems. It is used by organizations to authenticate and authorize users access to systems, it can also assign and enforce security policies for all user computers. UC offers an AD Sync plug-in that synchronizes user names, passwords and permissions from the organization s Active Directory system to the administrative control panel used to manage UC ( UC Management Centre ). For information on how to create a new user, please refer to AD Sync setup guide. Business setup guide 3

4 Adding Business Service to a User. 1. From the menu bar select User Management > Users. The users screen will appear. 2. Select the user that you want to provision Business for then select Services > Business Service/Service Courriel Affaires. 3. Select the required Service Access Level. The Service Access Level will determine the Business package that will be allocated to the user. Service Access Level configurations are created and managed by your Service Provider. 4. The UC Management Centre supports the administration of the following Advanced Exchange Features: a. Assign users to Distribution Groups. b. Set up forwarding, where all mail will be forwarded to another account. c. Manage Mailbox rights (permissions), by allocating multiple users to view and manage the user s mailbox within Outlook. continued on next page Business setup guide 4

5 5. Select Service Settings to configure the following optional settings: a. Hide the user s details from the published Global Address List by checking the Hide from Address property. b. Define the maximum number of recipients that the user can send a message to by enabling the Recipient Limit property and adding a numeric value. 6. Select Apply Changes to capture the changes that were made. 7. Select Provision to apply the Business service to the user. The user will now be able to log onto their Business mailbox. Configuring Advanced Options for a User. To configure advanced features, click on Advanced Options. Distribution Groups The Distribution Groups feature allows the administrator to assign a user to existing Distribution Groups and each user can be assigned to multiple Distribution Groups. For information on managing distribution groups, refer to page 15 of this guide. 1. Select Distribution Group Membership. 2. The UC Management Centre will display all of the customer s distribution groups (including non-mail enabled groups). Check the distribution groups that the user will become a member. Business setup guide 5

6 3. To remove a user from a distribution group, un-check the selected group. 4. Select Apply changes to save the change. The Distribution Group changes will be saved in the system when Provision is selected. Forwarding The forwarding feature allows the administrator to define a mailbox that all incoming mail will be automatically forwarded to. This feature may be used when the user s name has changed and all s need to be directed to the user s new account. Only one forwarding address can be saved on the original user s profile. The UC Management Centre ensures that only -enabled users or distribution groups can be set up as a forwarding address. 1. Select Forwarding. 2. Search for the proposed account by adding the first characters of the user s name in the Forward member field. To complete a wildcard search and retrieve all of the customer s -enabled objects (Users / Contacts / Distribution Groups & Public Folders), leave the Forward member field blank. 3. Select Find. 4. The UC Management Centre will display the results from the Forward member search and will list the mail-enabled objects and their addresses. 5. Select the required forwarding address, only one object can be selected at any time. Business setup guide 6

7 6. If there is a requirement to save a copy of all forwarded s in the original user s mailbox, enable Deliver message to both forwarding address and mailbox. 7. Select Apply changes to save the changes. The Forwarding Address change will be saved when Provision is selected. Mailbox Rights The UC Management Centre allows User Administrators to configure users with various mailbox rights. The mailbox rights that can be assigned to a user are: Full Access (Excluding Send-As). The delegated user can open and read the original user s mailbox. Send-As permissions are not automatically applied. Any mail that is managed by the delegated user (send reply / forward mail) will have the delegated user s details populated in the From Recipient field. Send-As The delegated user (eg. administrative assistant) can send out mail with the original user s mail details appearing in the From Recipient field. From the target audience s perspective, it will appear that the has come direct from the original user and any responses will be sent direct to that user s inbox. Note that in order for a user to Send-As another user, their Outlook profile must be configured to show a From button. By default, Outlook does not show the From button. For information on how to configure a user s Outlook profile to show a From button, please refer to the Configuring Outlook From Button in the Business Service Admin Guide. Receive As On its own, this permission will not allow a user to enter the designated mailbox and take delivery of incoming mail. The permission is normally applied to a user, where the delegated user will log onto a mailbox using a custom application. Multiple permissions can be assigned to a user at any given point of time. Configuring Mailbox Rights for a User. 1. Select Mailbox Rights. 2. Enable the mailbox security rights that are to be applied to the delegated user(s). continued on next page Business setup guide 7

8 3. Select Find to search for mail enabled users. 4. Select the user(s) that are to be assigned with the permissions. Select Add. 5. Select Close to hide the function. The selected users will be granted the additional mailbox permissions when Provision is selected. To add an additional permission to an existing delegated user, enable the permission and re-select the user in the Member Search feature. The user will be updated with the additional mailbox permission. To remove a single mailbox permission from a user, you must remove all permissions from the user, by enabling the user and selecting Remove. Troubleshooting An online error message that may arise when adding new mailbox rights: Unable to retrieve the mailbox owner permissions. Server was unable to process request. > Could not find the AD object <reference number> using the samaccountname. > Object reference not set to an instance of an object. This error can appear when navigating to the Mailbox Rights section when the existing mailbox owner has been removed from the Active Directory and no longer exists. It is recommended that you removed the entry from the table using the Remove function. You can continue to add and provision new owners to the mailbox. Business setup guide 8

9 Exchange User Summary. Once a user has been provisioned with Business , they will be able to view their user information on The UC Management Centre to assist with configuring Outlook and mobile devices. Exchange Service Administration Features. Contacts The UC Management Center provides end-customers with the ability to add external contacts to their company s Global Address Lists. Users are able to amend the Contact s details and assign them to company distribution groups. Provisioned Business Service users are able to view the Contact s details on the Global Address List in Outlook Client and send s to them. The Contacts screen is available to all TELUS Customer Service Administrators when Business is provisioned to a customer. Create a Contact. 1. Select the Services icon on the Menu Bar and select menu options Exchange > Contacts. The Contacts screen will be displayed. 2. In the Contact Management Tool Box, select New Contact. Business setup guide 9

10 3. Enter the Contact s details. Fields marked with an asterisk (*) are mandatory. 4. Enable Hide from Address Lists if you do not want the Contact to appear in your company s Global Address List on Outlook / Outlook Web App (OWA). 5. Select Save. The Contact will be listed on the Exchange Contact screen. Note External contacts are shown in the Global Contact List in Outlook in the following format: Contact s Name _ at _ Contact s Your Company s Domain.com For example: When is added via the UC Management Centre as a contact to a company with the domain name yourcompany.com, it will appear in the Global Address List in Outlook as This change in format does not impact users ability to send to the contact. Amend an Existing Contact. 1. Select the Services icon on the Menu Bar and select menu options Exchange > Contacts. The Contacts screen will be displayed. 2. Select the contact that you want to amend. 3. Update the Contact Details screen with the required changes. 4. Select Save. The changes to the contact will be saved. Delete a Contact. 1. Select the Services icon on the Menu Bar and select menu options Exchange > Contacts. The Contacts screen will be displayed. 2. Select the contact that you want to remove from the UC Management Center and the company s Global Address List. 3. Select Delete. The contact will be deleted from the customer. Business setup guide 10

11 Hide From Address List Property. Enable the Hide from Address List if the contact is not to be displayed within the organization s Global Address List on Outlook/OWA. There are scenarios where a Contact may need to be added to an organization s distribution group but should not appear in all mail users address books. 1. Select the Services icon on the Menu Bar and select menu options Exchange > Contacts. The Contacts screen will be displayed. 2. Select the contact that you want to hide from the address list. 3. Enable the Hide from Address List field. 4. Select Save. Distribution Groups A Distribution Group allows a collection of users, contacts and other distribution groups to be aggregated within a single group and associated with one address. An is sent to the one Distribution Group address, but is received by all users/contacts that are attached to that specified Distribution Group. The UC Management Center provides end-customers with the ability to create and manage Global Distribution Groups. All Business Service users will have access to view their customer s Distribution Groups on Outlook under Global Address List. A Distribution Owner can be assigned to a group, this can be either a Business Service enabled user or a security group. The Distribution Owner has permissions to add/remove group members via Outlook. Multiple Distribution Groups can exist with a Customer s Global Address List and users can be assigned to more than one Distribution Group. Users can be added to a Distribution Group via the Distribution Groups menu or when provisioning a user with The Business Service. The Distribution Groups menu is available to all Full Customer Service Administrators when The Business Service is provisioned to a customer. Business setup guide 11

12 Create a Distribution Group. 1. Select the Services icon on the Menu Bar and select menu options Exchange > Distribution Groups. The Groups screen will be displayed. 2. Under the Management section, enter a name for the new Distribution Group and select New Group. 3. The details of the group can now be set (i.e. Members, Address, Permissions). 4. After making your required changes, select Save. 5. To adjust Distribution Group attributes, expand the group you wish to manage. a. If you want to change the name of your distribution group, type the new name into the Group Name field. b. The Mail Alias field is automatically populated by the Name value when you add an address for the distribution group (for further details, see the Distribution Group s section). c. Once you have mail-enabled your distribution group, you can enable the Senders - Require Authentication field. This field prevents messages that originate from outside of your organization from being delivered to the distribution group (for Exchange 2007/10 users only). d. Enable Hide from Address Lists if you do not want the Distribution Group to appear in your company s Global Address List on Outlook / OWA. Business setup guide 12

13 6. To Add Group Members: a. Select Find to list all users. By entering a user name, the search will be narrowed. b. Select the users/contacts that are to be added to the Distribution Group. Users, contacts, etc. are identified by icons as follows: = User = Contact = Existing Distribution Group c. Select Add. The selected users/contacts will appear under the sub-heading Existing Group Members. 7. Once at least one Group Member has been added, you will have the option to remove one or all of the existing group members. To remove one or more group members: a. Check the check box(es) beside the name and address(es) of the user(s) you would like to remove from the Distribution Group. b. Click on Remove. The user(s) will be removed from the distribution group. To remove all group members: a. Click on Remove All. All group members in the Distribution Group will be removed. 8. To add Distribution Group s, click the tab: a. Select Add to create an address for the Distribution Group. b. Enter an address and select the required domain from the drop down list. continued on next page Business setup guide 13

14 c. Select Update to save your changes. The name value automatically populates the Mail Alias field in the Manage Group section below Group Name field. This field can be overridden. d. Once the Distribution Group is mail-enabled, Exchange 2007/10 users can enable an additional field under Mail Alias called Senders - Require Authentication. When enabled, this field prevents messages that originate from outside of your server from being delivered to the distribution group. 9. Configure advanced settings as desired. For information on configuring the Distribution Group Advanced Settings, please refer to the Advanced Settings section below. 10. Select Save. The new Distribution Group will be displayed on the Distribution Group Page and will appear in the Global Address List on Outlook. Advanced Settings Advanced Settings allow you to perform the following actions: Add a Distribution Group Owner Apply Send-As Permissions Apply Send Restrictions Distribution Group Owner. The Distribution Group Owner will have permissions to add/remove members from the distribution group in Outlook. 1. With the Management tab, under heading Group owner (managed by), select Find to list all Outlook enabled users. By entering a user name or a set of characters, the search will be narrowed. 2. Enable the radio button next to the user that is to be assigned to the Distribution Group. Note that only one user can be assigned as a Group Owner at any given time. 3. Click on Save to capture changes. 4. To change the owner to a new user, select the distribution group and select a different user. This will replace the existing Group Owner s details with the new user. 5. Select Save to capture changes. Business setup guide 14

15 Send-As Permissions. Existing Business Service users can be set up with Send As permissions for a specific Distribution Group. This allows a user to create and distribute an with the From Recipient field populated with the Distribution Group address (e.g. IT Helpdesk). Adding Send-As Permissions to a User. 1. Within the Permissions tab, under heading Send-As Permissions, select Find to list all Outlook enabled users. By entering a user name or a set of characters, the search will be narrowed. 2. Select the user(s) that will be able to send from the Distribution Group s mailbox by checking the box next to the user s name and address and clicking Add. Multiple users can be configured to one Distribution Group. 3. Select Save to capture changes. Removing Send-As Permissions From a User. 1. Within the Permissions tab, under heading Send-As Permissions, select the user from whom you want to remove Send-As Permissions by checking the box next to their name and address and clicking Remove. Note that multiple users can be removed at one time by checking the boxes beside the names of all users you d like to remove. 2. If you want to remove Send-As Permissions from all users, click on Remove All. 3. Select Save to capture changes. Send Restrictions The Send Restrictions list defines which users have permission to send mail to the Distribution Group. All users who are not defined within the list are restricted from sending an to the Distribution Group. If a user who is not defined within the list sends a mail to a Distribution Group, they will receive a returned mail error advising them that they do not have sufficient permissions. If no users are defined for this permission, the UC Management Centre assumes that all users can send to the Distribution Group. To manage Accepted/Rejected senders for a Distirbution group click the Permissions tab and use the Accepted Senders/Reject Senders sections to add/remove users as applicable. Business setup guide 15

16 Manage Users in an Existing Distribution Group. 1. Select the Distribution Group to expand it and click the members tab. 2. To add additional users/contacts, select Find and select the user/contact. Select Add. The user will appear under Existing Group Members. 3. To remove a user from a Distribution Group, select the user and select Remove. 4. Select Save to capture changes. Delete a Distribution Group. 1. Select the Distribution Group. 2. Select Delete. The Distribution Group will be removed from the Distribution Group Page and the customer s Global Address List. Mail Disclaimers The Service Administrator has the ability to create and manage the company s disclaimer. Once configured, the disclaimer will appear on all of the company s users outgoing . Create a Mail Disclaimer. 1. Select the Services icon on the Menu Bar and select menu options Exchange > Configuration > Mail Disclaimer. The Mail Disclaimer Overview screen will be displayed: Business setup guide 16

17 2. Enter a Name for the disclaimer message. 3. Enter the company s Disclaimer. The UC Management Center displays a sample disclaimer template when selecting the Help icon. 4. Select the formatting settings for the paragraph. After changing a setting, the disclaimer content will updated to reflect the changes made. 5. Select the Placement settings: Append: The disclaimer will be inserted at the bottom of the message thread. Prepend: The disclaimer will be inserted above the text of the latest message. Note Exchange does not verify and check whether previous disclaimers have been added to the message. 6. Select the Behaviour settings for the disclaimer when it cannot be inserted into the original message. Wrap: The original message is enclosed into a new message envelope with the disclaimer being inserted into the new message. Ignore: Allow original message to continue unmodified. No disclaimer is added. Reject: If the disclaimer can t be inserted into the original message, the message is rejected and Exchange will not deliver the message. The sender of the message receives a notification explaining why the message wasn t delivered. 7. Enable the External Only field if the disclaimer should only appear on messages that are sent to external users (users that are not attached to the organization unit). If this field remains unchecked, the mail disclaimer will appear on all messages that are sent to external and internal users. 8. Select Save to capture the changes. The disclaimer details will be sent to the provisioning engine. Business setup guide 17

18 Resource Mailboxes Resource mailboxes represent resources that may be utilized in meetings. For example: Meeting Rooms, Overhead Projector and flipcharts. By allocating these resources with a mailbox, users can include them in meeting requests, creating an effective resource management tool and reducing the risk of resources being double booked. When a meeting is booked with a resource mailbox, the invitee will receive an Auto Accept from the resource. Within the resource mailbox, the invite will be automatically directed to the Delete Items folder. All users within a customer will be able to manage the customer s resource mailboxes via Outlook and OWA. For further information on managing Resource Mailboxes via Outlook and OWA, please refer to the Microsoft support website. Service Administrators are granted the access to create, amend and remove resources from the customer s organizational unit. Add a Resource Mailbox. 1. Select the Services icon on the Menu Bar and select menu options Exchange > Resource Mailboxes. The Resources screen will be displayed. 2. Select New Resource Mailbox which is located in the Resource Management Tool Box. Business setup guide 18

19 3. Enter the Display Name for the Resource. This will appear in user s address list when selecting resources. 4. Select either Room or Equipment: Room Resource Mailboxes are assigned to a meeting location. Equipment Resource Mailboxes are not room specific. Once a resource type has been provisioned to a Resource, it cannot be amended. To change the type, the resource mailbox must be de-provisioned before a change can be made. 5. Select Provision to save the changes. Mobile Device Management. There are two sections relating to Mobile Device Management. Services > Exchange > Mobile Device Configuration This provides instructions on how Android, BlackBerry, iphone, ipad and Windows Phone devices can be configured to use the TELUS Business Service. Services > Exchange > Mobile Device Management This provides a management page to control the end-users mobile devices. By using the User Search pane on the left, users can be found,their mobile devices viewed/ managed and their ActiveSync policy set. Customer Administrators can also remote-wipe devices and obtain Recovery Passwords (if supported by the device). End Users can also see/manage their mobile devices connected to their Business Mail account via OWA. continued on next page Business setup guide 19

20 Sample screenshot: (Additional Devices connected would appear in place of the This user currently has no ActiveSync Devices connected). ActiveSync Policy The ActiveSync Policy applies to all devices connected to the users mailbox, choose the required policy from the list and click the Set ActiveSync Policy link to apply the new policy to the user. The details of the selected policy are displayed below the reload link. Device Wipe If a user loses a device or has a device stolen, this feature allows the device to be remotely wiped without needing access to the users account. Important Device wipe will force all settings and data on the device to be lost. The user s devices will be listed on this page, choose the device to be wiped and select the Wipe device button. You will prompted to confirm. After confirmation it may take a few moments to initiate the wipe. BlackBerry Devices If the selected user has a BlackBerry device, a link to the BlackBerry Management page will be displayed from this page you can wipe BlackBerry or update it s configuration. Business setup guide 20

21 MX Records To begin receiving external in your TELUS Business Service mailboxes, you will have to change the MX records associated with your company s domain name(s). The MX mechanism provides the ability to run multiple mail servers for a single domain and to specify an order in which they should be tried. This ability to run multiple mail servers allows TELUS high-availability Iron Port server clusters to process hundreds of messages per second in aggregate to quarantine or remove spam and/or viruses. Please contact the company that manages the records for your domain name(s) (Domain Name Server (DNS) provider) and ask them to associate or re-point your domain name(s) to the following records according to the region the bulk of your users reside in. You may be able to do this by logging into the provider s web portal and making the appropriate changes on-line. For all Regions: Priority Destination 10 mx21.exchange.telus.com 10 mx22.exchange.telus.com 10 mx24.exchange.telus.com 10 mx25.exchange.telus.com Set-Up an AutoDiscover CNAME Record. In order for Exchange 2007/2010 and Outlook 2007 to function properly, you must have a special DNS record set up for your domain name which points to the our AutoDiscover server. You may be able to do this by logging into the provider s web portal and making the appropriate changes on-line. 1. Create a sub-domain called autodiscover.yourdomain.com. 2. Add a CNAME record that points to autodiscover.exchange.telus.com. autodiscover.userdomain.com CNAMEautodiscover.exchange.telus.com Some features that will not work properly without an AutoDiscover record: Outlook 2007 setup using AutoDiscovery Free/ busy information in your Outlook Calendar Out-of-office auto-reply messages Synchronization of the Offline Address Book Business setup guide 21

TELUS BUSINESS EMAIL SERVICE

TELUS BUSINESS EMAIL SERVICE TELUS BUSINESS EMAIL SERVICE (MOBILE HOSTED EXCHANGE) ADMINISTRATOR S GUIDE VERSION 2.0 UPDATED: JANUARY 5TH, 2010 CONTENTS Welcome to TELUS Business Email Service... 4 Quick Start Guide... 5 Change Passwords...

More information

Email: support@apps4rent.com Toll Free: 1-866-716-2040 International: 1-646-506-9354

Email: support@apps4rent.com Toll Free: 1-866-716-2040 International: 1-646-506-9354 1. Check your Welcome e-mail for login credentials for the control panel. 2. Using the login details in the welcome e-mail; login at https://cp.hostallapps.com Adding Domain: 1. On the Home Page of the

More information

Migration guide. Business Email

Migration guide. Business Email Migration guide Business Email June 2013 Contents Introduction 3 Administrator Migration What You Need to Get Started 1. Importing PST Files 2. Exporting PST Files 3 3 4 5 End User Migration Using Outlook

More information

SaskTel Hosted Exchange Administrator Guide

SaskTel Hosted Exchange Administrator Guide SaskTel Hosted Exchange Administrator Guide Customer Center Administration Portal At least the first of the following tasks (Accept the Terms of Service) needs to be completed before the company portal

More information

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents 1 PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents Email Access via a Web Browser... 2 Email Client Setup... 3 Outlook 2013 for Windows... 3 Outlook for Mac 2011... 4 Mac OS X 10.6+... 4 iphone

More information

Cloud. Hosted Exchange Administration Manual

Cloud. Hosted Exchange Administration Manual Cloud Hosted Exchange Administration Manual Table of Contents Table of Contents... 1 Table of Figures... 4 1 Preface... 6 2 Telesystem Hosted Exchange Administrative Portal... 7 3 Hosted Exchange Service...

More information

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents

PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents 1 PORTLANDDIOCESE.ORG Email - How to Connect Table of Contents Email Access via a Web Browser... 2 Email Client Setup... 3 Outlook 2007, 2010 & 2013 for Windows... 3 Outlook for Mac 2011... 5 Mac OS X

More information

User Guide. Time Warner Cable Business Class Cloud Solutions Control Panel. Hosted Microsoft Exchange 2007 Hosted Microsoft SharePoint 2007

User Guide. Time Warner Cable Business Class Cloud Solutions Control Panel. Hosted Microsoft Exchange 2007 Hosted Microsoft SharePoint 2007 Chapter Title Time Warner Cable Business Class Cloud Solutions Control Panel User Guide Hosted Microsoft Exchange 2007 Hosted Microsoft SharePoint 2007 Version 1.1 Table of Contents Table of Contents...

More information

Getting Started with Microsoft Outlook with Exchange Online Software from Time Warner Cable Business Class

Getting Started with Microsoft Outlook with Exchange Online Software from Time Warner Cable Business Class Getting Started with Microsoft Outlook with Exchange Online Software from Time Warner Cable Business Class A Guide for Administrators Table of Contents Requirements... 3 1. Activate & Setup Online Software

More information

Cloud Services ADM. User Interface Guide

Cloud Services ADM. User Interface Guide Cloud Services ADM User Interface Guide 10/15/2014 CONTENTS Launching the Hosted Exchange Tab - Active Directory Users and Computers... 1 User Properties... 2 Exchange Properties... 3 Creating a New User...

More information

FuseMail- Exchange ControlPanel Admin Guide Feb.27-14 V1.0. Exchange ControlPanel Administration Guide

FuseMail- Exchange ControlPanel Admin Guide Feb.27-14 V1.0. Exchange ControlPanel Administration Guide Exchange ControlPanel Administration Guide Table of Contents Top Level Portal Administration... 4 Signing In to Control Panel... 4 Restoring Account Password... 5 Change Account Details... 7 Viewing Account

More information

Customer admin guide. UC Management Centre

Customer admin guide. UC Management Centre Customer admin guide UC Management Centre June 2013 Contents 1. Introduction 1.1 Logging into the UC Management Centre 1.2 Language Options 1.3 Navigating Around the UC Management Centre 4 4 5 5 2. Customers

More information

Active Directory Management. User Interface Guide

Active Directory Management. User Interface Guide Active Directory Management User Interface Guide Document Revision Date: April 15, 2013 Active Directory Management User Interface Guide i Contents Launching the Hosted Exchange Tab - Active Directory

More information

Exchange mailbox users can access their email from anywhere using the Outlook Web Access

Exchange mailbox users can access their email from anywhere using the Outlook Web Access EXCHANGE EMAIL CONFIGURATION Outlook Web Access and Outlook Anywhere Outlook Web Access Exchange mailbox users can access their email from anywhere using the Outlook Web Access (OWA) facility. This may

More information

Grapevine Mail User Guide

Grapevine Mail User Guide Grapevine Mail User Guide Table of Contents Accessing Grapevine Mail...2 How to access the Mail portal... 2 How to login... 2 Grapevine Mail user guide... 5 Copying your contacts to the new Grapevine Mail

More information

ConnectMail Mobile Email Configuration

ConnectMail Mobile Email Configuration ConnectMail Mobile Email Configuration Introduction/Utility ConnectMail allows you to use your mobile phone to access information in your account. This includes e mail messages, calendar, and contacts.

More information

Hosting Control Panel (CP) Admin Guide

Hosting Control Panel (CP) Admin Guide Hosting Control Panel (CP) Admin Guide Document Revision Date: April 26, 2012 Hosting CP Admin Guide / TOC Page i Contents HOW TO USE THIS HOSTING CP ADMIN GUIDE... 1 GET STARTED WITH EXCHANGE... 1 Other

More information

Apple Mail... 36 Outlook Web Access (OWA)... 38 Logging In... 38 Changing Passwords... 39 Mobile Devices... 40 Blackberry...

Apple Mail... 36 Outlook Web Access (OWA)... 38 Logging In... 38 Changing Passwords... 39 Mobile Devices... 40 Blackberry... Contents Email Accounts... 3 Adding accounts... 3 Account Modifications... 6 Adding Aliases... 7 Primary E-mail Addresses... 10 Mailbox Quotas... 12 Removing accounts... 13 Mail Forwarding and Distribution

More information

Faculty & Staff: Office 365 Email Migration

Faculty & Staff: Office 365 Email Migration Faculty & Staff: Office 365 Email Migration Over the next few months, Berry College faculty and staff email accounts will be migrated to Office 365. This means that all of our emails are being moved to

More information

MelbourneOnline Hosted Exchange Setup

MelbourneOnline Hosted Exchange Setup MelbourneOnline Hosted Exchange Setup Your email on our Hosted Exchange servers can be accessed by multiple devices including PC, Mac, iphone, IPad, Android, Windows Phone and of course webmail. It s all

More information

Booth Gmail Configuration

Booth Gmail Configuration Student email is accessed via a Booth branded Gmail service. Student mailboxes will be accessed via Gmail. Configure Gmail Settings Before you connect Gmail to send and receive Booth Gmail on your mobile

More information

Configuration Task 3: (Optional) As part of configuration, you can deploy rules. For more information, see "Deploy Inbox Rules" below.

Configuration Task 3: (Optional) As part of configuration, you can deploy rules. For more information, see Deploy Inbox Rules below. Configure the E-mail Router After the E-mail Router has been installed, you can configure several aspects of it. Some of these configuration tasks are mandatory. Others are optional in that you use them

More information

Simplicity Itself. User Guide

Simplicity Itself. User Guide Simplicity Itself User Guide TekEx 2013 Contents WELCOME... 3 TEKEX OVERVIEW... 3 DOWNLOAD OUTLOOK... 4 CONFIGURE OUTLOOK... 5 CONFIGURE MAC EMAIL CLIENT... 10 SMARTPHONE SETUP... 12 IPHONE SETUP... 12

More information

Cloud Services. Email Migration. Cloud Migration Portal Admin Guide

Cloud Services. Email Migration. Cloud Migration Portal Admin Guide Cloud Services Email Migration Cloud Migration Portal Admin Guide 10/19/2014 CONTENTS Account Activation and Data Migration Cloud Migration Portal... 2 Purchase Cloud Migration License... 2 Create User

More information

CHAPTER 1 Exploring Mobile Devices with IMail 1

CHAPTER 1 Exploring Mobile Devices with IMail 1 Contents CHAPTER 1 Exploring Mobile Devices with IMail 1 CHAPTER 2 Windows Mobile... 2 Configuring Microsoft Exchange ActiveSync... 2 Setting up Mail Account... 8 CHAPTER 3 BlackBerry... 13 Configuring

More information

Prepared by Mythtech Limited OFFICE 365 EMAIL MIGRATION MANUAL GUIDELINE

Prepared by Mythtech Limited OFFICE 365 EMAIL MIGRATION MANUAL GUIDELINE Prepared by Mythtech Limited OFFICE 365 EMAIL MIGRATION MANUAL GUIDELINE Table of Contents Change Password... 1 Send New Email... 2 Forward E-mail... 3 Reply E-mail... 4 Archive old emails... 5 Office

More information

WatchDox Administrator's Guide. Application Version 3.7.5

WatchDox Administrator's Guide. Application Version 3.7.5 Application Version 3.7.5 Confidentiality This document contains confidential material that is proprietary WatchDox. The information and ideas herein may not be disclosed to any unauthorized individuals

More information

Mobile Devices & Office 365 for GENPT

Mobile Devices & Office 365 for GENPT Mobile Devices & Office 365 for GENPT Table of Contents Android Phone & Office 365 Configuration Apple iphone & Office 365 Configuration Windows Mobile Phone & Office 365 Configuration Android Phone &

More information

Office of Information Technology Connecting to Microsoft Exchange User Guide

Office of Information Technology Connecting to Microsoft Exchange User Guide OVERVIEW The Office of Information Technology is migrating its messaging infrastructure from Microsoft Exchange 2003 to Microsoft Exchange 2010. Moving to the latest technology will provide many enhancements

More information

Cortex Help Guide. 2010 EMS-Cortex. Cortex 2010 (Version 9.0)

Cortex Help Guide. 2010 EMS-Cortex. Cortex 2010 (Version 9.0) Cortex Help Guide Cortex 2010 (Version 9.0) 2 Cortex Help Guide Table of Contents 5 Part I Introduction 1 Logging... on to the Cortex Control Panel 5 2 Resetting... Your Password 7 3 Navigating... around

More information

Hosted Exchange & Portal. Admin Guide

Hosted Exchange & Portal. Admin Guide Hosted Exchange & Portal Admin Guide September, 2013 Exchange Admin Guide i Contents Introduction & How to Use This Cloud Control Panel Admin Guide... 3 Get Started with Exchange... 3 Documentation Overview...

More information

How Do I Remove My Office 365 Account From An iphone, ipad or ipod Touch?... 1

How Do I Remove My Office 365 Account From An iphone, ipad or ipod Touch?... 1 How Do I Remove My Office 365 Account From An iphone, ipad or ipod Touch?... 1 How Do I Set Up My Office 365 Account On An iphone, ipad or ipod Touch?... 3 How Do I Remove My Office 365 Account From A

More information

NYSeMail Office 365 Administration Guide for Agencies

NYSeMail Office 365 Administration Guide for Agencies NYSeMail Office 365 Administration Guide for Agencies Office 365 Overview... 34 What is included... 34 Software Requirements... 34 Message Limits... 34 Provisioning... 34 Archive and Retention Policy...

More information

Outlook Web App (Online)... 3 Outlook 2013 (Desktop)... 16 Apple Mail Mobile Devices... 33 Android... 33 iphone... 40

Outlook Web App (Online)... 3 Outlook 2013 (Desktop)... 16 Apple Mail Mobile Devices... 33 Android... 33 iphone... 40 Webmail Tutorials Page 2 Table of Contents Outlook Web App (Online)... 3 How do I send an email?... 3 How do I create rules to manage my email?... 3 How do I forward email to my personal account?... 4

More information

BTC STUDENT EMAIL GUIDE

BTC STUDENT EMAIL GUIDE BTC STUDENT EMAIL GUIDE All students have a BTC email account. If you are unable to access your account, please contact your instructor. Student Email Each student has an email account. Your email address

More information

Office 365 Configuring a Mobile Device

Office 365 Configuring a Mobile Device Office 365 Configuring a Mobile Device University of Miami Information Technology Mobile Device Configuration Page 1 Table of Contents iphone, ipad, or ipad Touch... 3 Remove Your Account... 3 Add Your

More information

Hosting Control Panel (CP) Admin Guide

Hosting Control Panel (CP) Admin Guide Hosting Control Panel (CP) Admin Guide Document Revision Date: May 16, 2013 Hosting CP Admin Guide / TOC Page i Contents HOW TO USE THIS HOSTING CP ADMIN GUIDE... 1 GET STARTED WITH EXCHANGE... 1 Other

More information

Accessing your e-mail using a web browser

Accessing your e-mail using a web browser Accessing your e-mail using a web browser The web address for the PTS e-mail site is. http://mailserver.pts.edu Type that web address in the address bar and press . The screen below appears Next,

More information

Pentagon Message Exchange Setup Guide: All Devices

Pentagon Message Exchange Setup Guide: All Devices Pentagon Message Exchange Setup Guide: All Devices This guide has been sent to you to help you set up Pentagon Message Exchange on your equipment. In this guide, you will find the details required for

More information

HGC SUPERHUB HOSTED EXCHANGE EMAIL - 2010 / 2007 SMART PANEL USER GUIDE

HGC SUPERHUB HOSTED EXCHANGE EMAIL - 2010 / 2007 SMART PANEL USER GUIDE HGC SUPERHUB HOSTED EXCHANGE EMAIL - 2010 / 2007 SMART PANEL USER GUIDE Table of Contents 1. Login to Smart Panel... 1 2. Account Info... 2 3. User Setup Profile... 3 4. User & Mailbox... 4 5. Domain Name...

More information

Policy Based Encryption Gateway. Administration Guide

Policy Based Encryption Gateway. Administration Guide Policy Based Encryption Gateway Administration Guide Document Revision Date: Sept. 11, 2012 Policy Based Encryption Gateway Admin Guide i Contents Description of Policy Based Encryption... 1 Policy Based

More information

BOTTOM UP THINKING EMAIL SETUP INSTRUCTIONS. Unique businesses require unique solutions CLIENT GUIDE

BOTTOM UP THINKING EMAIL SETUP INSTRUCTIONS. Unique businesses require unique solutions CLIENT GUIDE BOTTOM UP THINKING Unique businesses require unique solutions EMAIL SETUP INSTRUCTIONS CLIENT GUIDE INDEX How to connect a. Deciding on best method (POP or IMAP) Setting up email on devices Webmail a.

More information

Table of Contents Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE... 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started

Table of Contents Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE... 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started Webmail User Manual Table of Contents Chapter 1 INTRODUCTION TO MAILENABLE SOFTWARE... 3 MailEnable Webmail Introduction MailEnable Requirements and Getting Started Chapter 2 MAILENABLE KEY FEATURES OVERVIEW...

More information

MailEnable Connector for Microsoft Outlook

MailEnable Connector for Microsoft Outlook MailEnable Connector for Microsoft Outlook Version 2.23 This guide describes the installation and functionality of the MailEnable Connector for Microsoft Outlook. Features The MailEnable Connector for

More information

Mimecast Personal Portal (MPP)

Mimecast Personal Portal (MPP) Mimecast Personal Portal (MPP) End User Quick Start Guide Mimecast Personal Portal (MPP) provides email continuity and archive search services to users. This means that it is always possible to send and

More information

DESKTOP CLIENT CONFIGURATION GUIDE BUSINESS EMAIL

DESKTOP CLIENT CONFIGURATION GUIDE BUSINESS EMAIL DESKTOP CLIENT CONFIGURATION GUIDE BUSINESS EMAIL Version 2.0 Updated: March 2011 Contents 1. Mac Email Clients... 3 1.1 Configuring Microsoft Outlook 2011... 3 1.2 Configuring Entourage 2008... 4 1.3.

More information

Table of Contents. Page 3

Table of Contents. Page 3 Welcome to Exchange Mail Customer Full Name Your e-mail is now being delivered and stored on the new Exchange server. Your new e-mail address is @rit.edu. This is the e-mail address that you should give

More information

Cloud Services. Cloud Control Panel. Admin Guide

Cloud Services. Cloud Control Panel. Admin Guide Cloud Services Cloud Control Panel Admin Guide 10/18/2014 CONTENTS Description of Policy Based Encryption... 2 Policy Based Encryption and Email Content Control... 2 Features Summary... 3 Creating an Encryption

More information

DOMAIN CENTRAL HOSTING EMAIL

DOMAIN CENTRAL HOSTING EMAIL Welcome to our hosting services, we have created the following documents to help you get up and running as quickly as possible. If at any stage you encounter difficulties, you are welcome to send a help

More information

Follow these steps to setup your Exchange ActiveSync account to your ios device:

Follow these steps to setup your Exchange ActiveSync account to your ios device: For iphone Follow these steps to setup your Exchange ActiveSync account to your ios device: 1. Tap Settings > Mail, Contacts, Calendars > Add Account > Microsoft Exchange. 2. Enter the information in the

More information

Exchange & Related Services Quick Start Guide

Exchange & Related Services Quick Start Guide Exchange & Related Services Quick Start Guide Contents Summary... 3 Support... 3 Ordering Additional Services... 3 The Welcome Email & Accessing the TelePacific Cloud Control Panel... 4 TelePacific Cloud

More information

Distributor Control Center Private Label/Channel Administrators

Distributor Control Center Private Label/Channel Administrators March 13, 2014 Distributor Control Center Private Label/Channel Administrators Version 2.6.3 Everyone.net Table of Contents Distributor Control Center... 1 1 The Distributor Control Center... 4 1.1 Introduction...

More information

Outlook Express POP Instructions - Bloomsburg University Students

Outlook Express POP Instructions - Bloomsburg University Students 1. Open Outlook Express by clicking Start, All Programs, and Outlook Express. 2. Click on the Tools menu and click Accounts. 1 3. Click on Add Mail 4. Enter your name and click Next. 2 5. Enter your full

More information

OUTLOOK ANYWHERE CONNECTION GUIDE FOR USERS OF OUTLOOK 2010

OUTLOOK ANYWHERE CONNECTION GUIDE FOR USERS OF OUTLOOK 2010 OUTLOOK ANYWHERE CONNECTION GUIDE FOR USERS OF OUTLOOK 2010 CONTENTS What is Outlook Anywhere? Before you begin How do I configure Outlook Anywhere with Outlook 2010? How do I use Outlook Anywhere? I already

More information

Table of contents 1. IMPORTANT INFORMATION BEFORE YOU START... 2 2. GETTING STARTED EXCHANGE CONTROL PANEL... 2

Table of contents 1. IMPORTANT INFORMATION BEFORE YOU START... 2 2. GETTING STARTED EXCHANGE CONTROL PANEL... 2 Table of contents 1. IMPORTANT INFORMATION BEFORE YOU START... 2 WORKSTATION REQUIRED CONFIGURATIONS... 2 RESOURCES AVAILABLE TO HELP YOU CONFIGURE YOUR ACCOUNT... 2 2. GETTING STARTED EXCHANGE CONTROL

More information

Live@edu User Guide. Please visit the Helpdesk website for more information: http://www.smu.edu.sg/iits/helpdesk_support/index.asp

Live@edu User Guide. Please visit the Helpdesk website for more information: http://www.smu.edu.sg/iits/helpdesk_support/index.asp IITS Main Office SINGAPORE MANAGEMENT UNIVERSITY Administration Building, Level 11 81, Victoria Street Singapore 188065 Phone: 65-6828 1930 Email: iits@smu.edu.sg Please visit the Helpdesk website for

More information

Outlook Web Access User Guide

Outlook Web Access User Guide Table of Contents Title Page How to login...3 Create a new message/send attachment...5 Remove the reading pane...10 Calendar functions...11 Distribution lists...11 Contacts list...13 Tasks...18 Options...19

More information

ONE Mail Direct for Mobile Devices

ONE Mail Direct for Mobile Devices ONE Mail Direct for Mobile Devices User Guide Version: 2.0 Document ID: 3292 Document Owner: ONE Mail Product Team Copyright Notice Copyright 2014, ehealth Ontario All rights reserved No part of this document

More information

GREEN HOUSE DATA. E-Mail Services Guide. Built right. Just for you. greenhousedata.com. Green House Data 340 Progress Circle Cheyenne, WY 82007

GREEN HOUSE DATA. E-Mail Services Guide. Built right. Just for you. greenhousedata.com. Green House Data 340 Progress Circle Cheyenne, WY 82007 GREEN HOUSE DATA Built right. Just for you. E-Mail Services Guide greenhousedata.com 1 Green House Data 340 Progress Circle Cheyenne, WY 82007 Table of Contents Getting Started on Business Class Email

More information

Lync Online Deployment Guide. Version 1.0

Lync Online Deployment Guide. Version 1.0 Date 28/07/2014 Table of Contents 1. Provisioning Lync Online... 1 1.1 Operating System Requirements... 1 1.2 Browser Requirements Administrative Centre... 1 2. Obtaining your login Credentials & Logging

More information

Using Outlook Web App

Using Outlook Web App Using Outlook Web App About Outlook Web App Using a web browser and the Internet, Outlook Web App (OWA) provides access to your Exchange mailbox from anywhere in the world at any time. Outlook Web App

More information

Exchange 2013 mailbox setup guide

Exchange 2013 mailbox setup guide Fasthosts Customer Support Exchange 2013 mailbox setup guide This article covers the setup of Exchange 2013 mailboxes in Microsoft Outlook 2013, 2010 and Outlook 2011 for Mac. Contents Exchange 2013 Mailbox

More information

WineWeb Email Account Services

WineWeb Email Account Services As part of WineWeb s website services, we can provide email accounts under your domain name. Although this is optional, almost all of our clients use our mail server for their email accounts. We run the

More information

Amazon WorkMail. User Guide Version 1.0

Amazon WorkMail. User Guide Version 1.0 Amazon WorkMail User Guide Amazon WorkMail: User Guide Copyright 2016 Amazon Web Services, Inc. and/or its affiliates. All rights reserved. Amazon's trademarks and trade dress may not be used in connection

More information

OWA - Outlook Web App

OWA - Outlook Web App OWA - Outlook Web App Olathe Public Schools 0 Page MS Outlook Web App OPS Technology Department Last Revised: May 1, 2011 Table of Contents MS Outlook Web App... 1 How to Access the MS Outlook Web App...

More information

Mimecast Services for Outlook (MSO4)

Mimecast Services for Outlook (MSO4) Mimecast Services for Outlook (MSO4) End User Quick Start Guide for Outlook 2010/2013 Mimecast Services for Outlook (MSO 4) is a software application that integrates with your Microsoft Outlook. Once installed,

More information

CONTENTS. Introduction... 3. Outlook at a glance... 3. Configure Outlook 2010 on-campus... 3. Creating Folders... 4. Sorting Emails...

CONTENTS. Introduction... 3. Outlook at a glance... 3. Configure Outlook 2010 on-campus... 3. Creating Folders... 4. Sorting Emails... OFFICE OF INFORMATION TECHNOLOGY Academic Technology Unit Microsoft Outlook 2010 Basics Workbook CONTENTS Introduction... 3 Outlook at a glance... 3 Configure Outlook 2010 on-campus... 3 Creating Folders...

More information

Apple Mail Exchange Configuration. Microsoft Exchange 2007 and Mac OS X 10.6 Snow Leopard. MailStreet Live Support: 866-461-0851

Apple Mail Exchange Configuration. Microsoft Exchange 2007 and Mac OS X 10.6 Snow Leopard. MailStreet Live Support: 866-461-0851 Apple Mail Exchange Configuration Microsoft Exchange 2007 and Mac OS X 10.6 Snow Leopard MailStreet Live Support: 866-461-0851 Apple Mail is a licensed product of Apple, Inc. MailStreet makes no claims,

More information

Student Office 365 Outlook Web App OWA Quick Guide. Getting you up to speed quickly.

Student Office 365 Outlook Web App OWA Quick Guide. Getting you up to speed quickly. Student Office 365 Outlook Web App OWA Quick Guide Getting you up to speed quickly. Information Services 9-5-2014 Contents Logging into the CWU Student Outlook Web App... 3 Getting Started with Office

More information

Admin Guide Exchange 2010 & Related Services Apptix Hosting Control Panel (CP)

Admin Guide Exchange 2010 & Related Services Apptix Hosting Control Panel (CP) Admin Guide Exchange 2010 & Related Services Apptix Hosting Control Panel (CP) Exchange 2010 Admin Guide / Table of Contents Page 2 of 103 Table of Contents HOW TO USE THIS EXCHANGE HOSTING CP ADMIN GUIDE...

More information

Business mail 1 MS OUTLOOK CONFIGURATION... 2

Business mail 1 MS OUTLOOK CONFIGURATION... 2 Business mail Instructions for configuration of Outlook, 2007, 2010, 2013 and mobile devices CONTENT 1 MS OUTLOOK CONFIGURATION... 2 1.1 Outlook 2007, 2010 and 2013 adding new exchange account, automatic

More information

Email client configuration guide. Business Email

Email client configuration guide. Business Email Email client configuration guide Business Email August 2013 Contents 1. Mac Email Clients 1.1 Downloading Microsoft Outlook (Professional Plan Users) 1.2 Configuring Microsoft Outlook (Full Exchange Server

More information

UNIFIED COMMUNICATIONS POST-MIGRATION INSTRUCTIONS

UNIFIED COMMUNICATIONS POST-MIGRATION INSTRUCTIONS UNIFIED COMMUNICATIONS POST-MIGRATION INSTRUCTIONS (PURPOSE): The purpose of this document is to prepare the email user for post email migration activities to ensure a successful email migration with no

More information

Professional Mailbox Email Software Setup Guide

Professional Mailbox Email Software Setup Guide Professional Mailbox Email Software Setup Guide Table of contents Download and Install Microsoft Outlook 2010 or 2011... 2 Enabling access from email software... 4 Setting up Outlook 2010... 6 Before you

More information

April 14. Product Suite. one_mail, one_storage, one_archive, one_sync, one_mobile. Version 2.1 Client Services

April 14. Product Suite. one_mail, one_storage, one_archive, one_sync, one_mobile. Version 2.1 Client Services April 14 Product Suite one_mail, one_storage, one_archive, one_sync, one_mobile Version 2.1 Client Services Table of Contents 1 Preface... 4 1.1 Intended Audience... 4 1.2 one_business Products... 4 1.3

More information

Hosted Microsoft Exchange 2013 Service. Getting Started Guide

Hosted Microsoft Exchange 2013 Service. Getting Started Guide Hosted Microsoft Exchange 2013 Service Getting Started Guide Welcome to IEDGE. Thank you for choosing IEDGE as your email service provider! We re glad you ve decided to join our community, and we re excited

More information

Zimbra Connector for Outlook User Guide. Release 6.0

Zimbra Connector for Outlook User Guide. Release 6.0 Zimbra Connector for Outlook User Guide Release 6.0 Network Edition August 2010 Legal Notices Copyright 2005-2010 Zimbra, Inc. All rights reserved. Zimbra and the Zimbra logo are trademarks of Zimbra.

More information

Control Panel Guide Hosting Document Updated: 10/14

Control Panel Guide  Hosting Document Updated: 10/14 Everything you need to know to manage the Email Hosted Mailboxes in your Control Panel! *Note: If you have more than one domain, you will be prompted to select a domain when you click on certain submenu

More information

Email User Guide. Contents. Information Systems and Technology Dawson College v 1.3, 15 November 2013

Email User Guide. Contents. Information Systems and Technology Dawson College v 1.3, 15 November 2013 Information Systems and Technology Dawson College v 1.3, 15 November 2013 Contents 1 Overview... 2 2 Access... 2 2.1 Outlook... 2 2.2 Outlook Web Access (OWA)... 3 2.3 Outlook for Mac... 4 2.4 Other email

More information

Windows Mail POP Instructions - Bloomsburg University Students

Windows Mail POP Instructions - Bloomsburg University Students 1. Open Windows Mail from your Start Menu. 2. Click on the Tools menu and click Accounts. 1 3. Click on Add to add your account. 4. Click on Email Account and then click Next. 2 5. Enter your full name

More information

Exchange ActiveSync (EAS)

Exchange ActiveSync (EAS) Exchange ActiveSync (EAS) EAS allows for the synchronization of email, contacts, calendar, tasks and notes from an Exchange email server to a mobile device. Configuring and Connecting ios devices (iphone,

More information

Configuring Outlook for Windows to use your Exchange email

Configuring Outlook for Windows to use your Exchange email Configuring Outlook for Windows to use your Exchange email McGill faculty, staff and students are given a Microsoft Exchange account which will give you an email box, calendaring features, access to McGill

More information

Quick Start Guide v4.3. Hosted Exchange

Quick Start Guide v4.3. Hosted Exchange Quick Start Guide v4.3 Hosted Exchange Contents Chapter 1 Overview of your Reseller Account The Message Exchange Platform...p2 Password...p2 Contact Information...p2 Billing...p2 White Label...p2 Technical

More information

Zimbra Connector for Microsoft Outlook User Guide. Network Edition 7.0

Zimbra Connector for Microsoft Outlook User Guide. Network Edition 7.0 Zimbra Connector for Microsoft Outlook User Guide Network Edition 7.0 February 2011 Legal Notices Copyright 2005-2011 VMware, Inc. All rights reserved. This product is protected by U.S. and international

More information

Migrating From WVWC Mail to Google Apps

Migrating From WVWC Mail to Google Apps Migrating From WVWC Mail to Google Apps This document is intended for those users moving from WVWC s old mail server to the new Google Apps mail system. If you DO NOT have bobcats in your email address,

More information

Oracle Beehive. Using Windows Mobile Device Release 2 (2.0.1.7)

Oracle Beehive. Using Windows Mobile Device Release 2 (2.0.1.7) Oracle Beehive Using Windows Mobile Device Release 2 (2.0.1.7) E28326-01 July 2012 Document updated July, 2012 This document describes how to access Oracle Beehive from your Windows Mobile device using

More information

EMAIL QUICK START GUIDE

EMAIL QUICK START GUIDE IT Services Microsoft Outlook 2010 EMAIL QUICK START GUIDE Contents What is Outlook?...2 Quick Guide to Email...2 Create a new e-mail message...2 Forward or reply to an e-mail message...2 Creating new

More information

Webmail User Guide. New Outlook Mail Calendar Preferences. New Outlook

Webmail User Guide. New Outlook Mail Calendar Preferences. New Outlook Webmail User Guide New Outlook Mail Calendar Preferences New Outlook Mail Create New Email 1. Press the down arrow beside New button 2. Choose Message 3. Input the name of Recipient. 4. Or choose the Recipient

More information

If you encounter difficulty or need further assistance the Archdiocesan help desk can be reached at (410) 547-5305, option 1. Email Access Methods:

If you encounter difficulty or need further assistance the Archdiocesan help desk can be reached at (410) 547-5305, option 1. Email Access Methods: ArchMail (www.archbalt.org/archmail) is a centrally hosted email system for the employees of the Archdiocese. To simplify employee access multiple methods for accessing email have been established. This

More information

www.nexuswebsites.co.uk Professional Mailbox Email Software Setup Guide

www.nexuswebsites.co.uk Professional Mailbox Email Software Setup Guide Professional Mailbox Email Software Setup Guide Table of contents Before you start... 2 Setting up Outlook 2010... 2 Using Autodiscover to configure Outlook 2010... 2 The Autodiscover wizard has not worked...

More information

Hosted Exchange Setup Instructions

Hosted Exchange Setup Instructions 1Earthlink Business Hosted Exchange Instructions Hosted Exchange Setup Instructions Rev. 5.5, November 4, 2011 Hosted Exchange Basic and ActiveSync..pgs 2-8 Blackberry Hosted Exchange...pgs 8-11 Hosted

More information

Webmail: Outlook Web Access

Webmail: Outlook Web Access Webmail: Outlook Web Access Objective 1: Understand webmail and different web browsers. Webmail is designed to look and act just like Microsoft Outlook. Since our webmail is a Microsoft product, to get

More information

Thank you for using Synapse Hosted Exchange service. Please find the instructions for setting up your email clients are below:

Thank you for using Synapse Hosted Exchange service. Please find the instructions for setting up your email clients are below: 101/22 Rd Thank you for using Synapse Hosted Exchange service. Please find the instructions for setting up your email clients are below: 1. Outlook 2013 and Outlook 2010 for Windows 2. Outlook 2011 for

More information

To install ZCO. Once you have the above information and the ZCO.msi installation file, use the following instructions to install ZCO.

To install ZCO. Once you have the above information and the ZCO.msi installation file, use the following instructions to install ZCO. How to Install and Use Zimbra Connector for Outlook The Zimbra Connector for Outlook (ZCO) provides real time two-way synchronization of email messages, folders including the Chats folder, tags, contacts,

More information

Training Manual. Version 6

Training Manual. Version 6 Training Manual TABLE OF CONTENTS A. E-MAIL... 4 A.1 INBOX... 8 A.1.1 Create New Message... 8 A.1.1.1 Add Attachments to an E-mail Message... 11 A.1.1.2 Insert Picture into an E-mail Message... 12 A.1.1.3

More information

Hosted Microsoft Exchange Client Setup & Guide Book

Hosted Microsoft Exchange Client Setup & Guide Book Hosted Microsoft Exchange Client Setup & Guide Book Section 1 Microsoft Outlook Web Access (OWA) access directions Section 2 Windows 10 Mail App setup & configuration Section 3 Windows Mobile Phone ActiveSync

More information

http://docs.trendmicro.com/en-us/smb/hosted-email-security.aspx

http://docs.trendmicro.com/en-us/smb/hosted-email-security.aspx Trend Micro Incorporated reserves the right to make changes to this document and to the product described herein without notice. Before installing and using the product, review the readme files, release

More information

Quick Start Guide v4.0 Client Outlook Connection

Quick Start Guide v4.0 Client Outlook Connection Quick Start Guide v4.0 Client Outlook Connection Contents Chapter 1 Outlook Anywhere - Outlook Anywhere 3 - Setting up Outlook Anywhere for PC 4 - Setting up Outlook for Mac 9 CLIENT OUTLOOK CONNECTION

More information

What s New in Exchange 2010?

What s New in Exchange 2010? What s New in Exchange 2010? A quick guide to the most significant changes you will see when your account is migrated to Exchange 2010 The Top 10 Changes in Exchange 2010..2 Email Retention and Archives..3

More information