DCS SpA Company presentation

Transcription

1 SpA Company presentation 2013

2 Digital Computer Service S.p.A. Over 20 years of professional services

3 History and evolution D.C.S. was founded in 1991 by a group of professionals with significant experience on DEC (Digital Equipment Corporation) world. The boost in business over the years, focuses on what still remains the core business of the company: support services ICT infrastructure, customized according to the real needs of its customers. The big attention to technological evolution, the propensity to partnership, investment capacity, the confidence of its customers, allow to grow and achieve a significant organizational dimension that can count on about 40 engineers, system engineers and consultants on the ground. In 2001, became a incorporated company (SpA). Among its customers, the has the major players in the ICT market.

4 Objectives and strategies has always focused its activities in the context of the support services for hardware and software environments and complex products, investing in targeted on skills and infrastructure dedicated to satisfy with efficiency and effectiveness, the emerging needs of the market in terms of services. Consistent with this address, the target company is exactly to ensure the most comprehensive support for companies such as high availability of ICT infrastructure is vital for the development of the business. The key points of the strategy with which moves in the market, are essentially linked to: continuous skills development specialization consistency and ethics in relationships with partners rapidity in the management of the changes imposed by market

5 Professional services sales strategy Commercially, is the Partner for services towards large Vendors or System integrators. The provision of services on the end customer is carried out on behalf of those operators.

6 Geographical Coverage Milan Suoth zone: Headquarters, headquarters technical services and logistics, demo rooms Pomezia (Rome): Venue technical services and logistics Padua, Florence, Ancona, Bari, Lamezia Terme, Palermo and Cagliari, are manned by staff directly controlled by.

7 Presence on territory 40 direct and indircet people Spare parts spread on all service sites

8 Infrastructure and technology The headquarters of Pieve Emanuele (Milan) has an area of 1300 square meters. of which about 1,000 devoted to offices, laboratories, machine rooms and 300 sq.m. for deposit. The area office is prepared with limited areas of offices "traditional" and "technical areas"; in the technical areas are connected to the corporate network, network devices, servers, workstations and peripherals in specialized environments for technological sectors Branch office in Pomezia (Rome)

9 Test and development environment

10 Technical Organization The technical organizational structure: Centralized Call center Centralized technical support center Structure of assistance distributed on the territory Two logistics centres (North and Central-South)

11 Technical Organization The task of providing the services is handled through a Call Management System, internally developed. This system allows monitoring the status of requests in real time and at the same time inform clients of the service on the progress of the interventions themselves

12 HARDWARE SYSTEMS: Areas of expertise SUN Microsystems WorkStations UltraSPARC Enterprise Servers (up to 25K model, MSeries) SunFire Servers Storage IBM RS6000 Platform / pseries / SP Intel Platform ( x Series / Netfinity) Storage

13 HARDWARE SYSTEMS: Areas of expertise HP Midrange UNIX (HP 9000, HP 1000, HP 3000, Workstations Unix) Wintel Series HP Storage ( Jukeboxes, Tape Library ) COMPAQ Serie Wintel ( Proliant ) DIGITAL DEC Alpha, VAX Clusters, PDP StorageWorks

14 HARDWARE SYSTEMS: Areas of expertise FUJITSU-SIEMENS Intel Platform (Primergy) RISC MIPS Platform (RM Series) SPARC64 Platform (PrimePower up to 2500 model) SGI Workstations ( INDY, INDIGO, O2, OCTANE) Servers RISC MIPS Platform (Challenge, Origin 200/2000, ONIX)

15 Areas of expertise HARDWARE Storage: Oracle-Sun-STK STK TL SLxxx SE 3xxxx EMC Clariion Symmetrix up to DMX4 Hitachi Data Systems Tagmastore Lightning 7000 e 9000 series (HP Xp series)

16 Areas of expertise HARDWARE Storage: IBM DS 8xxx/5xxx/4xxx/3xxx XIV TL 3xxx NetApp FAS Series

17 Areas of expertise HARDWARE Storage: Tapes and Tape library EXABYTE QUANTUM / ATL Tape Libraries STK Legacy L180, L700, L20, 9710, 9714, 9730 and 9310 STK SL8500 ADIC Scalar 100, 1000, i500 e i2000/i6000 And other brands

18 HARDWARE: Networking equipment 3COM CISCO NOKIA IP Series AVAYA Aruba Networks Allot Riverbed And other brands Areas of expertise

19 Areas of expertise HARDWARE: Departmental laser printers and other technologies XEROX, Tektronix HP LaserJet and other brands Large format Plotter CalComp, KIP, Ocè and other brands

20 Services Portfolio HW maintenance service level: 5x8xNBD standard 5x9x4h response time 7x24x4h response time 7x24x6 CTR 7x24x4 CTR

21 Main Customers Among the major customers of includes Major Vendor and System Integrator. has worked and works on behalf of the above operators in the field of public administration and large industrial groups in the field of energy, telecommunications and automotive.

22 Supported Storage Vendor platform CX4-960 CX4-480 CX4-120 CX4-240 CX3-80 CX300 CX3-10 CX500 CX3-20 CX3-40 CX700

23 Supported Storage Vendor platform HARDWARE Storage: EMC Symmetrix Modelli supportati SYMM 4.0: 3330, 5230, 3430, 5430, 3700, 5700 SYMM 4.8: 3630, 5630, 3830, 5830, 3930, 5930 SYMM 5.0: 8430, 8730 SYMM 5.5: 8530, 8830, z8530, z8830 SYMM 6.0: DMX800, DMX1000, DMX2000, DMX3000 SYMM 6.5: DMX-3 DMX-4

24 Supported Storage Vendor platform New Entry Point Unified Family New Standard in Pricing and Packaging New Standard in Functionality, Performance, TCO DS3000 DS4000-DS5000 DS6000 DS8000 IBM TotalStorage and System Storage Family

25 Supported Vendor platform System Vendor Oracle/Sun IBM HP Fujitsu Siemens Dell SGI Compaq Digital Supermicro Storage Vendor Oracle/Sun/STK EMC NetApp IBM HP Fujitsu Siemens Dell Compaq Digital Quantum Exabyte

26 Contacts: Via dei Tulipani, 1/A Pieve Emanuele (MI) Telefono / Fax Cod. Fisc. e P. IVA Capitale sociale ,00 Euro i.v. N. Reg. Imprese di Milano N. REA Indirizzo PEC dcs.amministrazione@pec.it sales@dcs-os.it Sito: