PERSONAL STATEMENT AND CAREER OBJECTIVE PERSONAL DETAILS CURRENT INFORMATION EDUCATION

Transcription

1 PERSONAL STATEMENT AND CAREER OBJECTIVE I am a driven, self-motivated individual with over 15 years experience in the IT industry, covering a wide range of skill-sets within the industry s different fields and specializations. I also have more than five years experience as a TEFL teacher in South-East ia and the Caucasus regions, covering a diverse range of students, class types, and areas of training. I enjoy a challenging work environment where I can have the opportunity to grow and learn, and add to my experience and knowledge base, which will also aid me in gaining a more comprehensive understanding of the culture and the people of the company environment and country that I work in. It is my sincerest hope that I can establish myself in a dynamic, progressive environment where my IT and/or Training skills can be applied to their fullest potential for the benefit of my employers, colleagues, and students. PERSONAL DETAILS Birth Marital Status Health Hobbies Other Documents 21/06/1979, Republic of South Africa Single (No Dependants) Very good Ceramic Sculpture, Art, Reading, Movies, Archery, Volunteering Valid and current South African Passport and Driver s Licence CURRENT INFORMATION Notice Period 4 Weeks Suitable Positions SEO and Content Manager PPC and Digital Strategy Specialist WordPress Developer Website Designer Project Manager Systems Administrator IT Support Officer IT Technician Database Administrator Graphic Designer Procurement Officer and Stock Administrator ICT Training Officer / TEFL English Teacher Business English Teacher EDUCATION 2016 The Shaw Academy Subject: Diploma in Digital Marketing Distinction 2016 The Shaw Academy Subject: Diploma in Social Media Marketing Distinction 2014 Johns Hopkins Bloomberg School of Public Health via Coursera Subject: Data Scientist s Toolbox (Introduction to Data Science) Distinction 2013 Oxford University Subject: Introduction to Phonics Workshop 2012 University of Cambridge International Examinations Subject: Introduction to Cambridge Secondary 1 Levels Page 1 of 6

2 EDUCATION CONTINUED 2010 ITTT (International TEFL Teacher Training) Subject: CTEYL Certificate in Teaching English to Young Learners 2009 ITTT (International TEFL Teacher Training) Subject: TEFL Certification Distinction 2009 UNISA (University of South Africa) Subjects: Basic Psychology, Psychology in Society 2009 Corllins University Subject: RPL in Computer Resources and Information Management 2009 The Voice Clinic Subjects: Individual Voice and Personal Development Program Certification 1998 Hatfield Business College Subject: CompTIA A+ Certification 1997 University of Potchefstroom Subjects: Academic English, French, German, Antique Cultures, Philosophy, Psychology, Information Technology 1996 Garsfontein High School Matric Distinction: English IT Skills Matrix Process Documentation, SEO Optimization, Digital Strategy, AdWords and PPC Campaign Management, Social Media Management, ORM Management, ATK, BASIC, HTML, Camtasia Studio, Corel X7 Suite, WHMCS and cpanel, Help Desk and Customer Support, Help Desk Implementation, IBM UniVerse, IT Hardware Support, IT Operations, IT Security and Financial Systems, IT Service Management and Solutions, MS Office Suite, MS Windows OS, Adobe Photoshop, QlikView, TCL, Unix Administration, Web Content Management, Web Design, WordPress, PHPMyAdmin & SQL DB & MySQL (User Level), Networking. Page 2 of 6

3 CAREER PROGRESSION IT Feb 2015 Current Jul 2012 Jan 2015 Aug 2003 Jan 2010 Apr 2003 Aug 2003 (Contract Position) Aug 2001 Mar 2003 Aug 1999 Apr 2001 Medical Equipment and Supplies (Cape Town, South Africa) Website Specialist and Digital Marketing Strategist SACE South African Chamber of Entrepreneurs (Mossel Bay, South Africa) Website Developer (WordPress Platforms) and Server Administrator DENis Dental Information Systems (Cape Town, South Africa) Database Administrator, Financial Security Systems Chief and Training Facilitator Discovery Health (Cape Town, South Africa) IT Helpdesk Administrator Turbo Print / Mossel Ads (Mossel Bay, South Africa) Graphic Designer / Layout Artist IQ Health (Johannesburg, South Africa) End User Support Officer / Senior Technician for Fedsure Health Head Offices CAREER PROGRESSION EDUCATION Oct 2013 Jun 2014 Sep 2011 Jun 2012 May 2011 Sep 2011 Jun 2010 Sep 2011 Mar 2010 Feb 2011 Inlingua Esplanade (Bangkok, Thailand) Part-Time TEFL Teacher NTiS Nikoloz Tsereteli International School (Varketili, Georgia) English Teacher for Grades 3, 4, 8 11 (Head Teacher for Grade 8 class, first semester) Inlingua Corporate Training Department (Bangkok, Thailand) Corporate English Trainer (Departments of Agriculture and Treasury subsidiaries) Inlingua Esplanade and Inlingua Bang Kae (Bangkok Province, Thailand) Part-time TEFL Teacher Telephonic Reference: Mr. Nick Pace, Mobile: BFiTS Bright Future International Training & Services (Bangkok, Thailand) ICT Educator Page 3 of 6

4 SKILLS BASE Information Technology Management of website SEO, Digital Marketing, PPC and AdWords Campaigns, FaceBook and Blog updates, Google Analytics reporting, Mass Campaign Management. E-commerce store setup and management, Implementation of Pricing Tiers and other Custom Store Solutions, Optimization of Website Content and Related SEO. Design, set-up and management of client websites for online with all related administrative and support duties. Setup of training videos (using Camtasia Studio), PDF user manuals and other training guides. Needs-analysis in consultation with the end-user and technical specialists. Telephonic and electronic support of end-user queries, troubleshooting and debugging across all contexts. Design and implementation of information systems and related procedures. Management and Security of financial systems and processes and consolidation of related reports and information. Significant ICT experience in the medical and health insurance sectors. Graphic Design Design and layout of a variety of online, printed, and vinyl products, e.g. Business Cards, Pamphlets, Brochures, Letterheads, Posters, Signboards, Banners, Stickers, etc. Proofreading and copy-editing of formal correspondence, marketing materials, and client guides. Training and Education Head teacher, English Drama and Reading teacher, Primary English teacher, ICT Teacher. EFL teacher for Business English, Academic English, Conversational English and School Homework subjects, IELTS, TOEFL, and GMAT preparation and training. Page 4 of 6

5 CAREER RESPONSIBILITIES IT Omnisurge CT SEO refinement and Website Optimization. Digital Strategy planning and implementation. Audit of current website and migration from Joomla to WordPress. Renovation and Updating of Website, set up of E-Commerce Store and Products. Implementation of custom E-Commerce solutions to cater for unique company needs. Keyword Research and Copy setup. Implementation of Ad Campaigns on Google, FaceBook, Mailer, etc. Management of PPC, reporting of monthly performances via Analytics, FaceBook, MailChimp, etc. Streamline Process Flow and Information Platforms. Setup and Management of weekly news articles to the company's website Setup and Management of daily news articles to the company FaceBook page and all related administrative duties and query responses. SACE Design, setup, and roll-out of +800 client websites. Set up of all Training Material PDF guides, Video recordings, etc. Telephonic and electronic support for entire customer base. Streamlining of office infrastructure, implementation of backup processes and redundancy systems. DENis Weekly financial transfers to third parties with full reporting and related security. Maintenance of UNIX and Universe database system. Telephonic and electronic support for a customer base. Lead trainer of employees in new systems and procedures. Chief presenter on current system technology for contracting parties. Discovery Health Providing telephonic support for a 200+ employee base. Procuring, managing and administrating IT stock. Presentation of monthly reports on all Support Desk statistics. Turbo Print Chief designer Paper Printing, Vinyl Cutting and Newspaper Layout. Maintenance and repair of all computers and related systems. IQ Health In charge of executive support for the Managers and Directors of Fedsure Health almost exclusively due to my skill with Laptops and excellent customer interaction skills. On-site, telephonic, and remote support for a 400+ employee base. Facilitated training sessions with Fedsure Health consultants in the usage, care, handling and features of Laptops and Notebooks. Research and risk analysis of systems safety and weaknesses. Design of procedures for various aspects of IT support with direct application to the working environment and daily activities. Page 5 of 6

6 CAREER RESPONSIBILITIES EDUCATION NTiS sisted with student proficiency and placement exams. sisted with selection and procurement of course books and materials. sisted with planning and design of Curriculums and course layouts. Inlingua TEFL Teacher Conversation, Homework, and Business English. IELTS, TOEFL and GMAT preparation. Inlingua CTD TEFL teacher for employees of corporations and/or government organizations such as: BAAC Bank for Agriculture and Agricultural Cooperatives (Part of the Department of Agriculture) and the Museum of Coins and Royal Regalia (Part of the Treasury Department). BFiTS ICT teacher in multiple computer subjects for six classes of students ranging from Mathayom 1 to 3 (Grade 7-9) across two schools (one government and one private) with a class average of +/- 30 students. Page 6 of 6