C O R P O R A T E O V E R V I E W

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1 CORPORATE OVERVIEW

2 Recognized by Profit Magazine Our Beginning The Sunwing Travel Group represents the culmination of over 40 years of travel experience and expertise amassed by the Hunter family. vacations serving over 2 million Starting in 2002, Sunwing has grown from the smallest tour operator in Canada to the largest tour operator in North America The only vertically integrated travel company in North America Multiple divisions including Tour operators Retail travel agencies Canada s third largest airline Destination management services The fastest growing hotel chain in the Caribbean and Mexico 2 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 3

3 Our Scale Sunwing Travel Group is North America s largest vertically integrated travel company, generating $2B in annual revenue. Innovative On Profit Magazine s annual Profit 500 list for 11 consecutive years Modern fleet of 37 Boeing aircraft Growth 3 major North American tour operators 2 renowned travel retailers A hotel division with over 13,000 rooms A destination management company reporting triple digit growth Entered into a partnership with TUI Group, the world s largest leisure travel company in 2009 Looking Forward Entered into a partnership with TUI Group, the world s largest leisure travel company in 2009 TUI Group is one of the world s leading leisure travel groups focused on three sectors: Mainstream, Accommodation & Destinations and Specialist & Activity. 15B in annual revenue Over 220 trusted brands in 180 countries More than 30 million customers Employs approximately 55,000 people Operates in 31 key source markets worldwide Listed on the London Stock Exchange as a member of the FTSE 100 and FTSE4Good indices 4 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 5

4 Vertically Integrated With leading businesses in 5 major verticals, the Sunwing Travel Group is well positioned to effectively manage the customer experience from beginning to end, deliver a high quality of product and manage costs. The introduction of hotel operations and expansion of destination management has enabled the company to have sales operations in major source markets internationally. Retail Airline Tour Operations Hotel Operations Destination Management A I R L I N E S Resorts & Spa C H I C 6 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 7

5 Retail Operations SellOffVacations.com is one of the largest Online Travel Agencies providing affordable and flexible travel solutions to customers across Canada. Millions of customers use SellOffVacations.com for flight, vacation package, cruise, hotel tour and travel insurance purchases. 37 Canadian retail locations from coast to coast High volume website Offers the Lowest Price Guaranteed 8 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 9

6 Retail Operations Luxe Destination Weddings joined the Sunwing Travel Group in 2011 and is North America s largest destination wedding planning company. North America s largest destination wedding planning company Innovators in full service destination wedding planning Provides highly personalized service for a growing 10 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 11

7 Tour Operations Sunwing Vacations leverages a vast distribution network, working with major travel retailers, online travel agencies and consortiums across Canada and the U.S.A. Creating Value Exclusive relationships with the most popular resort chain operators, while contributing to local economies High volume hotel contracts and vertical integration across air and land arrangements, together with retail distribution Unique Products Exclusive and differentiated products in Mexico, the Caribbean and Central America which include flights on Sunwing Airlines Strong trans-border program into key destinations such as Florida and Las Vegas Value-priced Caribbean Cruise program Seasonal domestic and transatlantic routes on Sunwing Airlines 12 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 13

8 Tour Operations Signature Vacations packages stand out for the host of inclusions they provide and the different features specifically designed to match the demands of a variety of lifestyles. Over 40 years of experience delivering all inclusive vacations to Canadians The one stop for Absolutely All Inclusive packages designed to appeal to a wide range of tastes and budgets Array of destinations across the Caribbean, Mexico, Cuba and Central America Exclusive agent for RIU Hotels & Resorts across Canada 14 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 15

9 Tour Operations Vacation Express specializes in travel packages to Mexico, Costa Rica and the Caribbean with hotelonly and air/land package options available. The peak vacation season of the Southern States, countercyclical to Canada, makes this division an important contributor to summer profitability for the Sunwing Travel Group and benefits Sunwing s destination partners. The third largest American tour operator with over 25 years of experience Experienced rapid growth since joining the Sunwing Travel Group in 2011 Leisure vacation provider to millions of U.S. customers Exclusive supplier of Sunwing Airlines flights departing from key U.S. gateways to popular Southern destinations Offers great pricing on dynamically packaged vacations using scheduled carriers 16 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 17

10 Airline AMSTERDAM FRANCE THE NETHERLANDS PARIS PAYS BAS CALGARY VANCOUVER VICTORIA KELOWNA LAS VEGAS GRANDE PRAIRIE LOS CABOS MAZATLAN FORT MCMURRAY EDMONTON MEXICO MEXIQUE PUERTO VALLARTA/ RIVIERA NAYARIT MANZANILLO IXTAPA ACAPULCO SASKATOON REGINA HOUSTON HUATULCO CANADA DEER LAKE GANDER SEPT-ÎLES ST. JOHN S BAGOTVILLE STEPHENVILLE WINNIPEG VAL D OR QUEBEC MONCTON CHARLOTTETOWN FREDERICTON THUNDER BAY MONTREAL NORTH BAY SAINT JOHN HALIFAX SUDBURY OTTAWA SAULT STE. MARIE TORONTO KITCHENER HAMILTON LONDON WINDSOR USA COLUMBUS BALTIMORE NASHVILLE PHILIDELPHIA CINCINNATI NEWARK ATLANTA CHARLOTTE NEW ORLEANS CANCUN/ RIVIERA MAYA ST. PETERSBURG CUBA PITTSBURGH BUFFALO ORLANDO GRAND BAHAMA ISLAND FT. LAUDERDALE NASSAU VARADERO CAYO LARGO PUERTO PLATA SANTA CLARA COZUMEL SANTIAGO CAYO COCO DE CUBA CAMAGUEY MONTEGO BAY MANZANILLO JAMAICA DE CUBA JAMAIQUE LA CEIBA ROATAN C a r i b b e a n S e a HONDURAS ARUBA CARTAGENA HOLGUIN PUNTA CANA ST. MAARTEN LA ROMANA DOMINICAN REPUBLIC RÉPUBLIQUE DOMINICAINE CURAÇAO SAINT LUCIA Sunwing Airlines is an award-winning leisure carrier, operated by an experienced management team,servicing over 41 destinations from 52 gateways in Canada and the U.S.A. More Gateways The airline s growth strategy has included bringing service to the doorsteps of Canadians in smaller secondary markets Champagne Service Investing in customer experience, Sunwing Airlines prides itself on its award-winning Champagne Service available on most flights which includes: A welcome glass of sparkling wine Hot meal service with choice of wine Hot towel service First run movies Generous 23 kg baggage allowance Modern Fleet The airline s modern, fuel-efficient fleet of 37 Boeing s have contributed to a reduced carbon footprint and one of the lowest cost bases in the industry Operating only one aircraft type minimizes the costs associated with inventory, maintenance, training and staffing LIBERIA COSTA RICA PLAYA BLANCA (RIO HATO) PANAMA COLOMBIA Performance Record An impressive 92% on time performance record 18 SUNWING TRAVEL GROUP * Certain US routes operated by Sunwing Travel Group s air courier partners. SUNWING TRAVEL GROUP 19

11 Hotel Operations Blue Diamond Luxury Resorts is an innovative hotel management company that specializes in delivering high quality vacation experiences in tropical beachfront settings and includes a portfolio of four distinct brands; Memories Resorts, modern Royalton Resorts offering All-In Luxury, the All Exclusive CHIC Resorts by Royalton, and fun loving Starfish Resorts brand. Since its inception in 2011, Blue Diamond has grown to represent over 13,000 rooms in 5 countries. Resorts & Spa C H I C 20 SUNWING TRAVEL GROUP

12 Blue Diamond Resorts Paraiso Azul Cayo Santa Maria Caribe Cayo Coco Flamenco Cayo Coco Holguin Resort Miramar Habana 22 SUNWING TRAVEL GROUP Costa Rica A Boutique Collection Resort

13 Hotel Operations Royalton All-In Luxury Resorts has re-invented the all inclusive experience with exclusive offerings and modern conveniences. Experience All-In Luxury DreamBed TM Handcrafted beds designed exclusively for Royalton Luxury Resorts by award-winning sleep experts to provide the ultimate restful sleep. All-In Connectivity Free Wi-Fi throughout the resort, unlimited free in-room calling to North America and most of Europe, as well as convenient USB recharge and Bluetooth audio stations in the room. Guests can also download the free Royalton app and receive the convenience of the unlimited free calling plan from their mobile device while on the resort property as well as, unlimited free app-to-app texting. Sports Event Guarantee Watch all of the top games on flat-screen televisions in the comfort of the Score sports bar while enjoying premium refreshments and delicious pub fare. Reservation-Free Luxury Dining Guests enjoy first class dining experiences in the à la carte speciality restaurants, without the hassle of reservations. For further convenience, guest can dine in the comfort of their room with an extensive 24-hour room service menu. ClubHouse for Kids Families will appreciate the state-of-the-art facilities including water parks or splash pads on-site, an innovative kids club and teens lounge and the opportunity to interact with the famous kids club characters. Voted #1 All Inclusive Resort in the Caribbean. 24 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 25

14 Hotel Operations Resorts & Spa Memories Resorts offers all inclusive properties on some of the Caribbean s most pristine beaches with a range of à la carte dining options, top rated children s facilities with supervised activities and children s pools and splash pads or water parks on site. Recognized for Excellence by influential sites like TripAdvisor, Memories Resorts offers a fun and relaxing vacation in a beautiful setting. Award Winning Memories Splash Punta Cana was the recipient of the Certificate of Excellence and was voted one of the Top 10 Family Resorts in the Caribbean by TripAdvisor Grand Memories Varadero was named 2015 Cuban Resort of the Year by Cuba Journal Generous All Inclusive Package Guests enjoy spacious accommodations, gourmet a la carte dining, unlimited domestic and premium refreshments and friendly, personalized service Variety of Locations All inclusive properties in some of the Caribbean s most sought-after destinations including Grand Bahamas, Punta Cana, Cayo Santa Maria, Cayo Coco, Holguin and Varadero First City Centre Location This year, Memories Resorts opened its first city hotel the largest in the city in the heart of Cuba s capital, Memories Miramar Havana 26 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 27

15 Hotel Operations C H I C CHIC by Royalton Luxury Resorts An All-Exclusive vacation means guests can choose to indulge in luxury private cabanas, dips in the Mermaid Pool with intricate tiled and glass-walls, relax in a worldclass spa treatment, savour culinary creations by a private chef, or boost their energy with a rejuvenating visit to an onsite oxygen bar. All-Exclusive Amenities An All-Exclusive vacation means guests can choose to indulge in luxury private cabanas, dips in the Mermaid Pool with intricate tiled and glass-walls, relax in a worldclass spa treatment, savour culinary creations by a private chef, or boost their energy with a rejuvenating visit to an onsite oxygen bar. DreamBed Guests can catch up on rest atop the heavenly premium handcrafted DreamBed designed exclusively for Royalton Luxury Resorts. DreamBeds are carefully designed to offer exceptional comfort and support with 3 inch high-density foam Euro-top, zoned coils for extra support and a hypoallergenic sealant. Sports Event Guarantee Sports fans will love the Sports Event Guarantee that promises top games and important sporting events are broadcasted at the resort. Excite Sports Bar & Lounge offers premium refreshments and traditional pub fare and of course, a chance to watch the best-loved sport on any of the flat-screen televisions. Reservation-Free Luxury Dining At CHIC Punta Cana, luxury dining never tasted so good. Whether it s classic Italian dishes at Vespa, fresh seafood at Pescari, succulent steaks at Hunters or the best of Middle Eastern cuisine at Tagine, guests can savour gourmet dining nightly at any of the four à la carte restaurants that combine a stunning setting with an array of world-class cuisine. A 24-hour room service menu is also available along with the CX Culinary Experience chef s table dining for that extra special occasion. 28 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 29

16 Hotel Operations Starfish Resorts offer fun-loving and laidback hotels that are ideal for carefree beach getaways. Choice of beachfront locations across Cuba Friendly service, spacious rooms, international culinary classics and one-of-a-kind entertainment Authentic experience for all ages at an affordable price that will fit their budget 30 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 31

17 Hotel Operations TravelSmart offers a vacation membership program for avid vacationers that is filled with VIP perks at exclusive resorts. Exclusive Offers Positioned as the only vacation club that is part of a major vertically integrated travel provider Members receive unique access to exclusive airfares and other travel benefits SmartPoints Members can redeem their SmartPoints for additional stays and discounts on vacation packages, cruises, car rentals, flights and more SmartPoints can also be exchanged to access over 6,000 international locations with RCI 32 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 33

18 Destination Management NexusTours is a full service destination management company with over 20 years of experience offering both safe excursion experiences and reliable transportation at competitive prices. Official destination representative of 200+ tour operators Operates in 34 destinations spanning 13 countries Employs a multicultural staff of over 1,000 local experts Served 2,000,000+ customers over the past year MARKS ALL THE BEST SPOTS 34 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 35

19 Our Accolades The Sunwing Travel Group has been recognized for its excellence, growth and profitability from numerous respected organizations: Sunwing Travel Group has been recognized for 11 consecutive years by Profit Magazine as one of Canada s fastest growing and most profitable companies Past recipient of the prestigious Ernst & Young Entrepreneur of the Year award The Sunwing Travel Group received the Large Business of the Year excellence award from the Mississauga Board of Trade Blue Diamond Resorts has received TripAdvisor Excellence awards for a number of Royalton and Memories resorts including Royalton Cayo Santa Maria which was recently voted #1 All Inclusive Resort in the world SellOffVacations.com received the Sun Media Reader s Choice award for excellence in the retail travel category Sunwing Airlines received the Consumer Choice Award for being a top provider of services and in recognition for its business excellence in 2014 and SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 37

20 Our Values Forward Thinking We are continuously researching, developing and innovating to position ourselves for the future. Customer Focused We develop products and services that offer real value to our customers. Entrepreneurial We are empowered to seize opportunities and respond quickly, gaining commercial advantage over competitors. Value Driven We focus efforts on productive, profitable, results-oriented activities, securing the future for loyal employees and their families. 38 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 39

21 Foundation A charitable initiative established by the Hunter family, the Sunwing Foundation reflects the Sunwing Travel Group s enduring commitment to the support and development of youth in the communities where it operates in the form of project funding or the transport of humanitarian aid. Spare Change The Sunwing Foundation is funded through the Sunwing Airlines spare change program where passengers donate their leftover foreign currency Sunwing Travel Group matches all of the dollars raised 100% of the funds raised support the Foundation s charitable projects; no administration fees are levied Humanitarian Aid The Foundation assists charities by the waiving of excess baggage fees in order that humanitarian aid can be transported to communities that need it most Spicy Hill Early Childhood Institution In April 2015, the Foundation completed its first charitable endeavour with the construction of Spicy Hill Early Childhood Institution in Jamaica In September, the new school opened its doors to welcome some 75 students to their new classrooms equipped with desks, teaching materials, books, computer and printer, toys and playground equipment, as well as improved water sanitation equipment and kitchen facilities where hot meals can be prepared 40 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 41

22 Sustainability The Sunwing Travel Group believes in responsible leadership across all of the brands. Sunwing Airlines, already fuel efficient due to a modern fleet and high load factor operation, recently invested in split-scimitar winglets which further reduce carbon burn by 7%. Blue Diamond Resorts are committed to ensuring that their operations do not negatively impact the local environment and are currently working towards ensuring all their hotels receive Green Globe Certification - with several already having been accredited. Be the change you wish to see in the world Mahatma Gandhi 42 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 43

23 One of the largest and most diverse Travel Groups in North America Investing in Customer Experience with unique products and services Empowered to seize Opportunities Passionate and Entrepreneurial leadership with a proven track record of success Developing new technology Developing and innovating to position ourselves for the future 44 SUNWING TRAVEL GROUP SUNWING TRAVEL GROUP 45