Job Seeker Salary Survey Report Job Seeker Salary Report , JobsDB HK. ALL RIGHTS RESERVED.

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1 Job Seeker Salary Survey Report

2 Introduction To capture the current recruitment trends, JobsDB has compiled a salary report based on the most updated information of job seeker members. The report aims to compare the changes in salaries and bonuses between 2011 and 2012, and to find out the latest job-changing situation among job seekers in Hong Kong. Disclaimer The information provided in this report is for reference only. Whilst JobsDB endeavors to ensure the accuracy of the information in this report, no express or implied warranty is given by JobsDB as to the accuracy of the information. JobsDB shall not be liable for any damages (including, without limitation, damages for loss of business or loss of profits) arising in contract, tort or otherwise from the use of or inability to use this report, or any material contained in it, or from any action or decision taken as a result of using this report or any such material. 1

3 Scope and Methodology 1. Objective The aim of this survey is to: 1) Help job seekers to review their present salaries and adjust their expected salaries / benefits when they go job hunting. 2) Help companies to make informed hiring decisions, and adjust the salaries and benefits of current staff. 2

4 Scope and Methodology 2. Survey Coverage The survey covered 4,100 job seekers from 12 job functions. Job Function Percentage Accounting 11% Admin & HR 7% Banking & Finance 7% Clerical/Secretarial/Operations 10% Design 3% Engineering 8% I.T. 12% Logistics 5% Marketing 6% Merchandising 6% Sales 4% Others 14% 3

5 Scope and Methodology (cont.) 3. Datum Point Present basic monthly salaries (excluding any bonuses, but including commission) of surveyed job seekers as at 1 March 2012 were recorded and adjustment of basic monthly salaries compared with those in 2011 was also captured. 4. Data Collection Method The survey was conducted by an online questionnaire. Job seekers were invited to fill in the questionnaire from 1 March to 15 March Data Analysis Surveyed job seekers were requested to provide data of their basic monthly salaries as at 1 March 2012, recent salary adjustment, bonus, double pay, job status, intentions of changing jobs and reasons for seeking new jobs. The data was analyzed to determine the arithmetic average for salary adjustment, bonus and double pay received. The upper and lower 5% of the data were being trimmed to avoid the extreme values. Analysis was conducted to identify any differences that might exist: 1) in job-changing situations comparing 2011 and ) in salary and bonus adjustment among 12 job functions (Percentage of monthly salary adjustment in 2012 by position will only be shown if sufficient data is collected for calculation) 4

6 Definition Basic monthly salary (HK$): the present monthly salary excluding any bonuses (both guaranteed and non-guaranteed bonuses) but including commission in a particular job position. The present salary was recorded as at 1 March Average: a mathematical average of a set of data values (basic monthly salaries, salary adjustments, and bonus received). The upper and lower 5% of the data were being trimmed to avoid the extreme values. 5

7 1. Current job status of respondents Among the respondents, 84% of them are employed while 15% are unemployed but have plans to find a job. 1% of the respondents are unemployed and have no plan to find a job. Do you have a job now? No, but I'm looking for/ will look for a job 15% No, and I'm not going to look for a job 1% Currently have a job 84% 6

8 2. Job hunting status 2.1 Job hunting status of respondents in previous year Survey data shows that among the respondents who are employed, 26% of them changed jobs in the previous year, while 74% stayed in their current jobs. Respondents who changed jobs in previous year Yes 26% No 74% 7

9 2.2 Comparison before and after job change (Among respondents who changed jobs in previous year) Among respondents who changed jobs in the previous year, 58% of them think their new job is better than their old one. 29% of them think there is no difference, while 13% think their new job is worse than their old one. Among those who think their new job is worse, 28% changed their jobs with the reason Slim advancement prospect. Comparison before and after job change Worse 13% No change 29% Better 58% 8

10 3. Job hunting intentions and reasons 3.1 Intention to change current jobs Among the respondents who are employed, 66% intend to change their current jobs. For respondents who changed jobs in the previous year, about half of them (55%) still want to change their current jobs. On the other hand, for those did not change jobs in the previous year, many of them (68%) intend to change current jobs. Intention to change current jobs for those who changed jobs in previous year Intention to change current jobs for those who did not change jobs in previous year No 45% No 32% Yes 55% Yes 68% 9

11 % of respondents 3.2 Reasons for seeking jobs (Among respondents who intend to change jobs) Not satisfied with current salary & benefit is ranked the most important reason for seeking jobs for respondents who currently have jobs (51.3%). Slim advancement prospect (39.1%) and Discontent with company culture (27.7%) are ranked respectively the second and third most important reasons. 60.0% Reasons for seeking jobs 50.0% 51.3% 40.0% 39.1% 30.0% 20.0% 27.7% 23.9% 20.0% 19.9% 10.0% 8.4% 7.8% 7.4% 7.3% 6.4% 5.2% 3.2% 3.2% 0.0% 10

12 3.3 Expected time for job change (Among respondents who intend to change jobs) Among respondents who intend to change current jobs, nearly three quarters (73%) of them think they can successfully change jobs within the next half year, of which 26% expect to get a new job within two months. Expected time for job change Within 7-12 months 18% More than one year 9% Within 2 months 26% Within 3-6 months 47% 11

13 3.4 Expected salary adjustment after job change (Among respondents who intend to change jobs) More than 80% of respondents who intend to change jobs expect a salary increment after job change. 6% think that their salaries will decrease after job change. Among respondents who intend to change their jobs with decreased salary, the most important reason for them to seek new job is Discontent with company culture, followed by Slim advancement prospect and Not satisfied with work environment. Expected salary adjustment after job change No change 13% Expect to decrease 6% Expect to increase 81% 12

14 % Expected adjustment 3.5 Expected salary adjustment after job change by job function (Among respondents who intend to change jobs) Among the respondents who intend to change jobs, respondents from Banking & Finance has the highest reported expected salary adjustment after job change (16%), followed by Engineering and Information Technology(both 15%). The overall expected salary adjustment after job change is 13%. Expected salary adjustment after job change - by job function 18% 16% 14% Overall expected adjustment =13% 16% 14% 15% 15% 14% 13% 12% 11% 12% 11% 12% 11% 12% 10% 8% 6% 4% 2% 0% 13

15 % Expected adjustment 3.6 Expected salary adjustment after job change by education level (Among respondents who intend to change jobs) Among respondents who intend to change jobs, Degree holders and Postgraduate or above expect highest salary adjustment after job change (both 14%), followed by respondents with F.5/School Certificate and Non-degree Tertiary(11%). The overall expected salary adjustment after job change is 13%. 16% Expected salary adjustment after job change - by Education Level 14% Overall expected adjustment = 13% 14% 14% 12% 10% 11% 10% 11% 8% 6% 4% 2% 0% F.5 / School Certificate F.7 / Matriculated Non-degree Tertiary Degree Postgraduate or above 14

16 4. Job hunting status for unemployed 4.1 Previous work experience for unemployed (Among unemployed respondents) Among the respondents who are unemployed but have plans to find a job, 87% have previous work experience. Previous work experience for unemployed respondents No 13% Yes 87% 15

17 4.2 Expected job hunting time (Among unemployed respondents) Among respondents who are unemployed and intend to find jobs, 90% of them expect they can successfully find a job within the next half year. More than half of them expect to be employed within two months. Expected time for job hunting Within 7-12 months 6% More than one year 4% Within 3-6 months 36% Within 2 months 54% 16

18 4.3 Expected salary adjustment in new job compared with previous job (Among unemployed respondents) For the unemployed respondents who intend to find jobs (with work experience), 66% of them expect to have a salary increase compared with their previous job. Only 18% of them expect a salary cut. Expected salary adjustment in new job compared with previous job Expect to decrease 18% Expect to increase 66% Expect no change 16% 17

19 5. Salary, Bonus and Double Pay 5.1 Basic monthly salary change in 2012 For respondents who currently have a job, 64% had a pay rise in 2012, and 5% got a pay cut. Basic monthly salary change in 2012 Decreased 5% No change 31% Increased 64% 18

20 5.2 Percentage of monthly salary adjustment in 2012 By job function Among all respondents, the overall salary adjustment in 2012 is 5.7%. Banking & Finance and Information Technology are reported to have the highest increase in salary (both 7.4%), followed by Engineering (7.2%) and Design (6.8%). On the other hand, Logistics has the lowest increase (3.0%), followed by Clerical/Secretarial/Operation (3.6%). Percentage of monthly salary adjustment in by job function 8.0% 7.0% 6.0% 6.2% 6.1% 7.4% 6.8% 7.2% 7.4% Overall adjustment = 5.7% 6.5% 6.6% 5.0% 4.5% 4.7% 4.0% 3.0% 2.0% 3.6% 3.0% 1.0% 0.0% 19

21 5.3 Percentage of monthly salary adjustment in 2012 By job-changing status in previous year Among the respondents who changed jobs in the previous year, the increase in monthly salary is 7.2% while those who did not change jobs, the increase in monthly salary is 5.2%. 5.4 Percentage of monthly salary adjustment in 2012 By intention to change jobs Among the respondents who intend to change jobs, the increase in monthly salary is 5.3% while those who do not intend to change jobs, the increase in monthly salary is 7.4%. 8.0% 7.0% 6.0% 5.0% Percentage of monthly salary adjustment - by job-changing status in previous year and intention to change jobs 7.2% Overall adjustment = 5.7% 5.2% 5.3% 7.4% 4.0% 3.0% 2.0% 1.0% 0.0% Change job in previous year Did not change job in previous year Intend to change job Do not intend to change job 20

22 % adjustment 5.5 Percentage of monthly salary adjustment in 2012 By education level For respondents who currently have a job, the increase in monthly salary is 5.5% or up for those with education level at nondegree tertiary or above (on average 6.1%), while the increase is only 4.0% for those who are matriculated or below. 7.0% Percentage of monthly salary adjustment - by education level 6.5% 6.4% 6.0% Overall adjustment = 5.7% 5.5% 5.0% 4.0% 4.0% 3.0% 3.1% 2.0% 1.0% 0.0% F.5 / School Certificate F.7 / Matriculated Non-degree Tertiary Degree Postgraduate or above 21

23 5.6 Percentage of monthly salary adjustment in 2012 By working experience For respondents who currently have a job, those with 3 to 5 years working experience has the highest salary increase (8.2%), while the increase is only 6.7% and 5.7% for those with 6 to 10 years and 0 to 2 years working experience. For those with 10 years working experience has the lowest increase (4.1%), 9.0% 8.0% Percentage of monthly salary adjustment - by working experience 8.2% 7.0% 6.7% 6.0% 5.7% Overall average = 5.7% 5.0% 4.0% 4.1% 3.0% 2.0% 1.0% 0.0% 0 to 2 years 3 to 5 years 6 to 10 years > 10 years 22

24 Average satisfaction 5.7 Average satisfaction rating of salary adjustment in 2012 By job function The average satisfaction rating of salary adjustment is 2.9 (against a satisfaction scale of 1-5, with 5 being very satisfied and 1 being very unsatisfied). Respondents in Admin & HR have the highest satisfaction ratings (3.2) and respondents in Logistics have the lowest satisfaction ratings (2.7). Average satisfaction rating of salary adjustment in by job function Overall Average = Note: Satisfaction Scale: 5 is very satisfied and 1 is very unsatisfied 23

25 5.8 Monthly salary adjustment in 2012 By job position In terms of job positions, the highest average salary increase is observed in Relationship (16.3%) from Banking & Finance and Assistant Designer (15.5%) from Design. Salary adjustment details of the following job functions are provided. Accounting Logistics Administration & Human Resources Marketing Banking & Finance Merchandising Clerical / Secretarial / Operations Sales Design Engineering Information Technology 24

26 HK $ Monthly salary adjustment in 2012 Accounting 60,000 Average monthly salary in 2011 & 2012 Accounting - by job position 50,000 50,974 49,502 47,000 45,714 40,000 32,800 35,274 34,063 30,000 26,718 29,080 29,743 20,000 10,000 10,508 10,888 13,854 15,219 15,217 13,386 14,025 14,460 17,922 16,220 21,540 22,730 20,942 21,408 0 Account Clerk Senior Accounting Clerk Assistant Accountant Account Officer Account Supervisor Auditor Accountant/ Senior Accountant Assistant Finance Financial Analyst Account /Finance Senior Finance Financial Controller ,508 13,386 14,025 14,460 16,220 20,942 21,408 26,718 29,743 34,063 45,714 49, ,888 13,854 15,219 15,217 17,922 21,540 22,730 29,080 32,800 35,274 47,000 50,974 25

27 % adjustment Percentage of monthly salary adjustment in 2012 Accounting 16.0% 14.0% Percentage of monthly salary adjustment in 2012 Accounting - by job position 13.4% 12.0% 11.4% 11.1% 10.0% 9.1% 8.0% 7.4% Overall average for Accounting= 6.2% 6.0% 4.0% 3.9% 4.1% 5.2% 5.1% 3.5% 3.0% 3.2% 2.0% 0.0% 26

28 HK $ Monthly salary adjustment in 2012 Administration & Human Resources 45,000 Average monthly salary in 2011 & 2012 Administration & Human Resources - by job position 40,000 35,000 35,353 34,000 39,250 37,615 30,000 31,000 30,009 25,000 24,029 26,000 20,000 19,426 18,005 15,000 10,000 10,924 10,993 10,362 10,883 13,725 12,458 15,152 14,439 15,425 14,832 5,000 0 HR Assistant Administrative Assistant Assistant HR Officer HR and Admin Officer Administrative Officer HR Officer/Senior HR Officer Administrative HR and Admin HR ,362 10,883 12,458 14,439 14,832 18,005 24,029 30,009 34,000 37, ,924 10,993 13,725 15,152 15,425 19,426 26,000 31,000 35,353 39,250 Training 27

29 % adjustment Percentage of monthly salary adjustment in 2012 Administration & Human Resources 14.0% Percentage of monthly salary adjustment in 2012 Administration & Human Resources - by job position 12.0% 11.5% 10.0% 8.8% 8.5% 8.0% Overall average for Admin & HR = 6.1% 6.0% 4.0% 5.4% 5.1% 4.1% 3.7% 4.2% 4.5% 2.0% 1.3% 0.0% 28

30 HK $ Monthly salary adjustment in 2012 Banking & Finance 70,000 Average monthly salary in 2011 & 2012 Banking & Finance - by job position 60,000 59,092 54,966 50,000 48,000 42,738 40,000 30,000 20,000 12,038 11,491 12,795 12,450 13,412 13,412 16,075 15,131 20,266 18,428 20,916 22,311 28,858 26,636 30,480 34,075 34,619 33,208 10,000 0 Clerk Teller Customer Services Officer/ Representative Officer Dealer Financial Analyst Assistant Relationship Vice President ,491 12,450 13,412 15,131 18,428 20,916 26,636 30,480 33,208 42,738 54, ,038 12,795 13,412 16,075 20,266 22,311 28,858 34,075 34,619 48,000 59,092 Senior 29

31 % adjustment Percentage of monthly salary adjustment in 2012 Banking & Finance 18.0% 16.0% Percentage of monthly salary adjustment in 2012 Banking & Finance - by job position 16.3% 14.0% 12.0% 10.0% 8.0% 6.0% 4.0% Overall average for Banking & Finance = 7.4% 4.5% 2.9% 10.4% 6.5% 9.0% 8.8% 10.9% 5.7% 12.5% 7.2% 2.0% 0.0% 30

32 HK $ Monthly salary adjustment in 2012 Clerical / Secretarial / Operations 30,000 Average monthly salary in 2011 & 2012 Clerical / Secretarial / Operations - by job position 25,000 25,486 24,606 20,000 18,045 18,414 20,524 19,370 15,000 15,056 14,625 10,000 10,160 9,591 10,283 10,126 11,198 10,696 5,000 0 Office Assistant Clerk Receptionist Secretary Executive Assistant Personal Assistant Executive Secretary ,591 10,126 10,696 14,625 18,045 19,370 24, ,160 10,283 11,198 15,056 18,414 20,524 25,486 31

33 % adjustment Percentage of monthly salary adjustment in 2012 Clerical / Secretarial / Operations 9.0% Percentage of monthly salary adjustment in 2012 Clerical / Secretarial / Operations - by job position 8.0% 7.6% 7.0% 6.0% 5.8% 5.0% 5.2% 4.0% Overall average for Clerical/Secretarial/Operations = 3.6% 3.5% 3.0% 2.9% 2.6% 2.0% 1.4% 1.0% 0.0% Office Assistant Clerk Receptionist Secretary Executive Assistant Personal Assistant Executive Secretary 32

34 HK $ Monthly salary adjustment in 2012 Design 35,000 30,000 Average monthly salary in 2011 & 2012 Design - by job position 32,005 30,906 25,000 22,349 23,500 20,000 15,000 10,000 11,486 13,150 15,316 15,500 15,509 14,285 14,379 14,080 5,000 0 Assistant Designer Graphic/Fashion/ Product/Web Designer Interior Designer Designer Senior Designer Design ,486 14,285 14,379 14,080 22,349 30, ,150 15,316 15,500 15,509 23,500 32,005 33

35 Percentage of monthly salary adjustment in 2012 Design 18.0% 16.0% 14.0% 12.0% 15.5% Percentage of monthly salary adjustment in 2012 Design - by job position 10.9% 10.0% 8.0% 6.0% 4.0% 8.6% 7.0% Overall average for Design = 6.8% 5.7% 3.8% 2.0% 0.0% 34

36 HK $ Monthly salary adjustment in 2012 Engineering Average monthly salary in 2011 & 2012 Engineering - by job position 40,000 36,571 37,265 37,298 35,000 31,500 33,978 30,000 25,000 23,886 25,817 29,081 27,722 29,057 20,000 18,560 20,460 15,000 13,750 14,378 13,156 13,842 10,000 5,000 0 Technician Assistant Engineer Project Engineer Engineer Senior Engineer Assistant Project Project Engineering ,156 13,842 18,560 23,886 27,722 29,057 33,978 37, ,750 14,378 20,460 25,817 29,081 31,500 36,571 37,265 35

37 % adjustment Percentage of monthly salary adjustment in 2012 Engineering 12.0% Percentage of monthly salary adjustment in 2012 Engineering - by job position 11.3% 10.0% 8.8% 8.4% 8.0% Overall average for Engineering = 7.2% 7.7% 6.0% 5.5% 6.0% 4.0% 3.7% 2.7% 2.0% 0.0% Technician Assistant Engineer Project Engineer Engineer Senior Engineer Assistant Project Project Engineering 36

38 HK $ Monthly salary adjustment in 2012 Information Technology 40,000 35,000 Average monthly salary in 2011 & 2012 Information Technology - by job position 37,822 35,458 35,480 33,794 30,000 27,936 29,581 25,000 20,000 24,845 22,925 23,089 21,002 21,333 20,000 20,930 19,560 19,089 18,989 15,000 13,000 12,784 15,913 14,436 14,480 14,013 15,000 13,850 10,000 5,000 0 Technical Support/ IT Support Programmer System Support System Engineer System Administrator Analyst Programmer/ Senior Analyst Programmer Business Analyst IT Specialist IT Consultant System Analyst Project IT ,784 14,013 13,850 15,000 19,089 18,989 19,560 20,930 23,089 27,936 33,794 35, ,000 14,436 14,480 15,913 20,000 21,002 21,333 22,925 24,845 29,581 35,458 37,822 37

39 % adjustment Percentage of monthly salary adjustment in 2012 Information Technology Percentage of monthly salary adjustment in 2012 Information Technology - by job position 12.0% 10.0% 8.0% Overall average for Information Technology = 7.4% 11.4% 10.2% 10.4% 8.6% 7.1% 7.7% 6.0% 4.0% 4.7% 3.8% 5.9% 5.3% 5.6% 2.0% 2.0% 0.0% 38

40 HK $ Monthly salary adjustment in 2012 Logistics 35,000 Average monthly salary in 2011 & 2012 Logistics - by job position 30,000 31,500 30,193 25,000 22,161 21,487 20,000 15,000 14,520 14,803 15,786 16,219 10,000 10,323 10,518 5,000 0 Logistics Clerk Logistics Officer Logistics Supervisor Assistant Logistics Logistics ,323 14,520 15,786 21,487 30, ,518 14,803 16,219 22,161 31,500 39

41 % adjustment Percentage of monthly salary adjustment in 2012 Logistics 5.0% 4.5% Percentage of monthly salary adjustment in 2012 Logistics - by job position 4.8% 4.0% 3.9% 3.5% 3.0% Overall average for Logistics = 3.0% 2.9% 2.5% 2.0% 1.9% 1.9% 1.5% 1.0% 0.5% 0.0% Logistics Clerk Logistics Officer Logistics Supervisor Assistant Logistics Logistics 40

42 HK $ Monthly salary adjustment in 2012 Marketing 45,000 Average monthly salary in 2011 & 2012 Marketing - by job position 40,000 39,119 37,346 35,000 30,000 30,357 28,730 25,000 25,063 23,301 20,000 19,384 20,431 18,742 18,788 15,000 12,240 11,800 13,534 14,170 14,986 15,771 10,000 5,000 0 Marketing Assistant Marketing Executive Marketing Officer Senior Marketing Executive Senior Marketing Officer Assistant Marketing Marketing Senior Marketing ,800 13,534 14,986 18,742 18,788 23,301 28,730 37, ,240 14,170 15,771 19,384 20,431 25,063 30,357 39,119 41

43 % adjustment Percentage of monthly salary adjustment in 2012 Marketing 10.0% Percentage of monthly salary adjustment in 2012 Marketing - by job position 9.0% 8.0% 8.7% 8.5% 7.0% 6.0% Overall average for Marketing = 6.5% 6.0% 5.5% 6.3% 5.0% 4.9% 4.8% 4.0% 3.4% 3.0% 2.0% 1.0% 0.0% Marketing Assistant Marketing Executive Marketing Officer Senior Marketing Executive Senior Marketing Officer Assistant Marketing Marketing Senior Marketing 42

44 HK $ Monthly salary adjustment in 2012 Merchandising Average monthly salary in 2011 & 2012 Merchandising - by job position 40,000 36,707 36,395 35,000 30,000 25,000 22,195 21,089 24,292 24,750 20,000 15,000 15,200 14,254 15,752 15,003 10,000 10,521 10,455 5,000 0 Assistant Merchandiser Buyer / Purchaser Merchandiser Senior Merchandiser Assistant Merchandising Merchandising ,455 14,254 15,003 21,089 24,292 36, ,521 15,200 15,752 22,195 24,750 36,707 43

45 Percentage of monthly salary adjustment in 2012 Merchandising 8.0% Percentage of monthly salary adjustment in 2012 Merchandising - by job positions 7.4% 7.0% 6.0% 5.9% 5.3% 5.0% Overall average for Merchandising = 4.5% 4.0% 3.0% 2.3% 2.0% 1.0% 1.1% 0.7% 0.0% Assistant Merchandiser Buyer / Purchaser Merchandiser Senior Merchandiser Assistant Merchandising Merchandising 44

46 HK $ Monthly salary adjustment in 2012 Sales Average monthly salary in 2011 & 2012 Sales - by job position 35,000 30,000 30,294 32,518 25,000 24,180 21,881 20,000 15,000 13,668 14,760 16,700 16,127 16,616 17,875 19,130 17,862 10,000 5,000 0 Sales Executive / Representative Sales Engineer Sales Supervisor Senior Sales Executive Assistant Sales Sales ,668 16,127 16,616 17,862 21,881 30, ,760 16,700 17,875 19,130 24,180 32,518 45

47 % adjustment Percentage of monthly salary adjustment in 2012 Sales 16.0% Percentage of monthly salary adjustment in 2012 Sales - by job position 15.2% 14.0% 12.0% 10.0% 9.0% 8.0% 7.4% Overall average for Sales = 6.6% 7.0% 6.0% 5.8% 4.0% 3.6% 2.0% 0.0% Sales Executive / Representative Sales Engineer Sales Supervisor Senior Sales Executive Assistant Sales Sales 46

48 No. of months 5.9 Bonus Banking & Finance has recorded the highest amount of bonus received (0.9 month of basic salary), followed by Logistics (0.7 month). The lowest amount received are in Clerical/Secretarial/Operations and Design (both 0.4 month). The average amount of bonus received for all respondents is 0.5 month. More than half (58%) of the respondents did not get any bonus in Average bonus received in by job function Overall Average = 0.5 month

49 No. of months 5.10 Double Pay The average amount of double pay recorded is 0.4 month. Merchandising has recorded the highest amount (0.7 month of basic salary), followed by Logistics (0.6 month). The lowest amount recorded is Clerical/Secretarial/Operations and Information Technology (both 0.3 month). 56% of respondents did not receive double pay in Average double pay received in by job function Overall Average = 0.4 month

50 Average satisfaction Rating 5.11 Average satisfaction rating of bonus and double pay received in 2012 By job function The average satisfaction rating of getting bonus and double pay is 3.0 (against a satisfaction scale of 1-5, with 5 being very satisfied and 1 being very unsatisfied). Respondents in Accounting, Admin & HR, Clerical/Secretarial/Operations and Information Technology have the highest satisfaction (both 3.1), followed by Design and Marketing (both 3.0). 3.2 Average satisfaction rating of bonus and double pay received in by job function Overall average = Note: Satisfaction Scale: 5 is very satisfied and 1 is very unsatisfied 49

51 Respondents Profile 50

52 Respondents Profile Sex Male 49% Female 51% 51

53 Respondents Profile - Age 20 or below 1% 41 or above 21% % % 52

54 Respondents Profile Education Level Postgraduate or above 16% Non-degree Tertiary 17% Degree 48% F.7 / Matriculated 4% F.5 / School Certificate 15% 53

55 Respondents Profile Work Experience 6 to 10 Years 21% > 10 Years 45% 3 to 5 Years 18% 0 to 2 Years 16% 54

56 Summary Among the respondents who are employed, 66% intend to change their current jobs. For respondents who changed jobs in the previous year, half of them (55%) still want to change their current jobs. For those who did not change jobs in the previous year, 68% of them still intend to find new employment. Unsatisfied with the current salary and benefit is the most important reason for them to change jobs. However, only quarter (25%) of respondents think that it is easy to find a job now. The average pay rise among respondents in 2012 is 5.7%, and 7.2% and 5.2% for those who changed jobs and did not change jobs in previous year respectively. While job seekers consider job-changing as a way to get a higher salary increment, the overall expected salary adjustment after job change for those who intend to change current jobs (13%) is still well above the actual salary adjustment. Also, the most important reason for job change is Not satisfied with current salary/benefit (51.3%). As a result, companies need to get updated market information to retain talent and reduce high hiring and training cost. Banking & Finance benefits most from the economic prosperity with the highest pay rise (7.4%) and the highest bonus received (0.9 month of basic salary). 55