Fallbeispiel: OSRAM Global Intranet

Transcription

1 Fallbeispiel: OSRAM Global Intranet Sandra Perz (OSRAM) André Heymann (itsystems) 12 Nov 2015 Licht ist OSRAM

2 Light is OSRAM 2

3 OSRAM The world s largest, pure play lighting company Fiscal year 2014 OSRAM Headquarters, Munich, Germany Number of employees employees at the end of the fiscal year Worldwide presence >120 countries whereosram had operations at the end of the fiscal year Revenues 5.142,1 Mio. 3

4 itsystems Leaders in Digital Workplace

5 itsystems focus itsystems defines and implements tomorrows digital workplaces focusing on SharePoint and Microsoft technologies 65 Employees Basel, Bern, Zurich, Cluj/RO Since 1999

6 Digital Workplace Transformation Cloud Transformation Mobile Enterprise Intranet & Collaboration Templated Solutions Mobile Apps Cloud Datacenters Office 365 Base Services Services and Solutions Consulting Services Digital Workplace Solutions Digital Workplace Plattform Services Digital Workplace

7 Where we came from Technology & Functionality Historically grown, divers and old-fashioned Content Outdated, invalid and doubled Editors Around registered, mostly inactive Service No governance, poor platform responsibility 7

8 Priority Requirement analysis. Prioritization of categories. HIGH MEDIUM LOW HIGH PRIORITY High Quality of information Findability of information and fast access Easy access to business applications & Digitalisation of administrative processes Relevance of information Fast and easy dissemination of content and news (editor's wishlist) LOW PRIORITY Fast contacting of colleagues, Identification of experts and persons in charge, Networking and exchange of knowledge 8

9 OSRAM Global Intranet First impression: Stressless. Reduced. Focused. Where am I? What can I do? But still all important features in the user s field of view What are further possibilites? 9

10 Take a Glance. Most important improvements Employee identification & involvement Use of corporate design Subscription of news channels Comment & like on articles Findability of information Strong search for people & content Topic-oriented structure Quality of information Content governance (e.g. editor community) Content life cycle Relevance of information Personalization Connect with experts 10

11 Relevance of information Personalize: Dimensions for 1 st release. Individually managed by employees no role-based personalization News channels I m following My bookmarks My tasks Individually relevant information Location-based personalization Display of location-based content (push) Central definition of displayed content News from my location Location-specific applications Employee Location Information needed by a specific group Mandatory information for all employees Company news Global Applications Information or tools for the whole company Company 11

12 Project phases & timeline Concept Build & Test Integration Deploy Business Concept Technical Funktionale / Technische Infra. Concept Spezifikation SharePoint Infrastruktur Build & Test Integration Edu. / UAT Einführung Deployment Betrieb Run Sprints June 2014 January 2015 February June 2015 Release 1.0: June 2015 Release 1.1: October 2015 Release 1.2: February 2016 Go-Live 12

13 Key figures Project-Team: 6 persons / 3 locations (Basel, Munich, Cluj) Release 1.0: 550 days / 5 months Product: SharePoint 2013 Communication: Skype Software Lifecycle Tools: Team Foundation Server Framework: MatchPoint 13

14 Matchpoint Add-On Matchpoint Add-On Metadata driven information architecture Personalized Navigation Custom Multi-Lingual approach Less development more configuration Reduction of project risks Improved change management Base to integrate collaboration 14

15 Learnings Product SharePoint Framework is powerful but has its limits Editing environment Link management For conception & visual design SharePoint KnowHow is key Language handling: SharePoint variations were not useful for us Project Close cooperation between creation and implementation is necessary Regular Sprint Showcases to validate progress Tools for seamless communication distributed teams (BS, MUC, CLU) 15

16 Next Steps & Upcoming Tasks It won t always be easy 16

17 OSRAM Global intranet roadmap Wave Wave Wave 1 BASIC INTRANET 2 FOCUS ON INFORMATION VISION: DIGITAL WORKPLACE Setup technical infrastructure and SharePoint 2013 platform. Basic page types and functionalities. Full migration of global and OS content. Migration of Livelink WCMS country sites FOCUS ON: High quality of information Findability of information and fast access Fast and easy dissemination of content and news Fast contacting of colleagues & identification of experts and persons in charge Expand range of functionalities. Enhance personalization. Migration of further country intranets FOCUS ON: High quality of information Digitalization of administrative processes Relevance of information Integration of collaboration functionalities and connection of 3 rd party systems FOCUS ON: Easy access to business applications and digitalization of administrative processes Collaboration 17

18 Vielen Dank. Fragen?