Online Learning Centre Driving Airport Training Dollars Further with E-training. Eddie Ragauskas Manager, ACI Online Learning Centre

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1 Online Learning Centre Driving Airport Training Dollars Further with E-training Eddie Ragauskas Manager, ACI Online Learning Centre

2 Agenda 1. Project Background 2. Key Benefits 3. Solution Overview 4. Current Status 5. Key Initiatives 6. Getting Started

3 Project Background Launched in November 2007 Build and Deploy global online training facility low cost highly scalable easily accessible No capital investment required by airports Web Browser Based No special hardware or software required Leverage re-use Build once, deploy many times Consolidate courses into one portal

4 Key Benefits 1. Low Cost Up to 75% less than instructor led classroom training No travel or accommodation expenses Train more people per training $ 2. On Demand Immediate access, any time, any place from any internet connected PC Self Paced, Multimedia Learning Text, Video, Animations, Audio Enhanced learning experience and content mastery 3. Consistent Delivery Delivers consistent training to every client every time Improves service quality through consistent employee behaviour 4. Enhanced Training Administration Automated records management Easily and Effectively monitor user progress 5. Scalable Train 1 or 1,000 or 10,000 Reach everyone easily

5 Solution Overview 1. Web Hosted, Fully Managed Solution Provides access to an Enterprise elearning solution without the risk, capital investment and long lead time of developing a stand alone system. No capital investment No special hardware, software or technical expertise required Zero impact on our your organisation s IT resources Fully Hosted, Managed and Maintained All software improvements and upgrades are immediate and at zero cost

6 Solution Overview 2. Powerful & User-Friendly System Administration The system provides managers and system administrators with an array of administrative features that are simple and easy to use. Complete User Management - Create, View, Report, Edit, Group Users Course Enrolments Assign courses to Users and Monitor Progress Content Authoring tool for the development of local content Ability to Export all data to Excel or a Human Resources and/or Payroll System

7 Solution Overview 3. Personalised User Training Environment Users have their own personalised and private training account that is accessible any time from any internet connected computer. Unlimited number of User Accounts Learning is self paced courses can be accessed any number of times for up to 12 months. Every Module is assessed and Completion Certificates issued automatically upon successful completion Training Records are maintained for Audit purposes

8 Solution Overview 4. Automated Audit Trail and Real Time Reporting The system provides managers and administrators with an automated records management and reporting solution for the maintenance of all training records. Comprehensive suite of real time, online reports All reports can be exported to Excel for further analysis Automated enrolment notifications and reminders to users and managers Ability to Export all data to Excel or a Human Resources and/or Payroll System

9 Solution Overview 5. Broad Range of Custom Development and Industry Standard Course Options Develop your own courses and material or access a wide range of industry standard courses from ACI and its partners. Custom Course Development work with the OLC or any other provider to develop custom online courses to add to your library ACI Industry Courses access industry specific airport courses developed by ACI and its partners Partner Course Library access courses on a variety of topics from leading providers of online and compliance training Locally Authored Material Post documents or use the content authoring tool to generate your own material and distribute and track these items using the system

10 Current Status 1. Learning Management System in place Platform selected and in place Over 266,445 users from leading corporations 2. Airport Deployment 52 module course library 48 Registered Airports & Airport Authorities including

11 Key Initiatives 1. Course Development Certificate in Concession Management (3 modules) - released Introduction to Airport Environmental Management (7 modules) in development Wildlife Management & Bird Hazard Prevention (9 modules) in planning Airport Certification Course (ICAO) in planning Airport Airside Operations (7 modules) in planning Tell us what you need! 2. Custom Projects Targeting Business Process Automation and Cost Reduction Programs Security ID, ASIC, SIDA Inductions Safety Inductions Significant savings Costs between $6 and $16 per head

12 Getting Started Individual Users estore Individual online enrolment and payment using a credit card at Corporate Users Corporate Account Plan Add Hoc use for individuals and small groups Enrolment fees paid as required $1,500 Annual Account Fee Corporate Subscription Plan Regular monthly use of industry or locally developed content Minimum monthly enrolments starting at $500 per month Discounts based on usage volumes Corporate Online College Dedicated Online Portal and Learning Management System customised to clients requirements $15,000 Establishment fee Minimum monthly enrolments starting at $500 per month Discounts based on usage volumes

13 Questions? Eddie Ragauskas Manager Online Learning Centre

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