Security and Service in Commercial Aviation - Contradiction or Synergy? The Berlin Airports Perspective ILA Berlin Air Show, 22nd May 2014

Transcription

1 Security and Service in Commercial Aviation - Contradiction or Synergy? The Berlin Airports Perspective ILA Berlin Air Show, 22nd May 2014

2 Security and Service - Berlin Airports Perspective Our approach to security Aviation Security Process Optimization Passenger Service Cost Compliance Effective Prevention Emergency Response

3 Concern 1: EU regulation Incident driven legislation Before legislation we need - better risk assessments - better measuring of effectiveness - better impact assessments Few collaboration between technology experts and lawmakers Passenger service focus only by EU Parliament Variety of contradicting stakeholder interests 3

4 Impact on Throughput of new security measures 100% 90% 80% 70% 60% 50% 100% 1 Aug 2005 Separation of laptops 85% 6 Nov 2006 Liquids restrictions 79% Impact of liquid ban 59-65% 1 Sep 2015 ETD 49% Impact of a LAGs Phase 2 40% 36% 30% 20% 10% 0% ? 4

5 5 Security and Service - Berlin Perspective BER Terminal Layout until 2010

6 Impact of EU-Regulation (2009) on liquids Conventional Process 120 Pax/h X-ray without liquids detection Optimized Prozess 180 Pax/h X-ray with liquids detection 6

7 Terminal Layout enabled for Screening Liquids 7

8 Screening Liquids Any need for Phase 2??? Phase 1 Observations too early to draw conclusions successful or not successful Security priorities what are they? Non-metallic threats/ieds/ Liquids? Security objectives 100% screening or risk-based (xx%) Other security initiatives (at European airports): Introduction of wider use of ETD by 1 September 2015 Preparations for EDS Standard 3 from now until Advanced Cabin Baggage Systems (ACBS) wider use in Europe within next few years (with liquids capability incorporated) LAGs should not be treated in isolation LAGs phase 2 is not necessary and harmful for overall security service! 8

9 Concern 2: (National) Implementation Split responsability in Aviation Security Security Administration is risk-averse Security research is not service/consumer driven EU-wide certifiction of technology necessary 9

10 Security and Service - Berlin Airports Perspective Split responsability in German Aviation Security Federal Minstry of Interiour = Federal AvSec Authority Federal Minstry of Transport Federal Police Authority CAA Berlin-Brandenburg (x 16!) Federal CAA (Luftfartbundesamt) Supervision Supervision Supervision Federal Police Passenger Screening Baggage Screening Freight Security.... Airport Crew and Staff Screening Access Control Vehicle and Airport Supplies Controls... Airlines Aircraft Security Freight Security Catering Security...

11 Concern 3: Cost High cost pressure on Aviation Industry Security is always an Obstacle and Cost Driver Different Stakeholders with different cost/service targets 11

12 Security and Service - Berlin Airports Perspective Stakeholders and tasks in Aviation Security Airport Security - Perimeter Protection - Access Control - Staff & Vehicle Screening Aircraft Security Passenger Security - Passenger Screening - Handbaggage Screening - Boarding Pass Check Baggage Security Cargo Security Catering Security Airport Supplies Security BER Airport Security Service Provider Federal Border Police State Police Brandenburg Airline ATC Crew Customs Regulated Agent (Freight Forwarder) Known Consigor (e.g. Manufacturer) Regulated Supplier (Catering Company) Known Suppliers (e.g. Manufacturer)

13 Conclusion: Better Service by Smarter Security Balancing of data management, intelligence and physical checks Shift focus to Bad People instead of Bad Objects Passenger Differentiation of without discrimination Use of innovative approaches such as behaviour analysis, biometrics and "Trusted Traveller" programmes Performance improvement through variation and unpredictable alternation More innovation, more incentives to test alternative systems in real airport operations 13