OpenStage 15/15G SIP OpenScape Voice. User Guide A31003-S2030-U

Transcription

1 OpenStage 15/15G SIP OpenScape Voice User Guide A31003-S2030-U

2 Our Quaity and Environmenta Management Systems are impemented according to the requirements o the ISO9001 and ISO14001 standards and are certiied by an externa certiication company. Copyright Uniy GmbH & Co. KG 06/2015 Homannstr. 63, Munich/Germany A rights reserved. Reerence No.: A31003-S2030-U The inormation provided in this document contains merey genera descriptions or characteristics o perormance which in case o actua use do not aways appy as described or which may change as a resut o urther deveopment o the products. An obigation to provide the respective characteristics sha ony exist i expressy agreed in the terms o contract. Avaiabiity and technica speciications are subject to change without notice. Uniy, OpenScape, OpenStage and HiPath are registered trademarks o Uniy GmbH & Co. KG. A other company, brand, product and service names are trademarks or registered trademarks o their respective hoders. uniy.com

3 Important inormation 3 Important inormation 7 7 For saety reasons, the teephone shoud ony be suppied with power: using the origina power suppy unit. Part number: L30250-F600-C14x (x: 1=EU, 2=US, 3=UK) or in a LAN with PoE (Power over Ethernet), which compies with the IEEE 802.3a standard. Never open the teephone or a key modue. Shoud you encounter any probems, contact the responsibe administrator. 7 Use ony origina accessories. The use o other accessories may be hazardous and wi render the warranty, extended manuacturer s iabiity and the CE marking invaid. Trademarks The device conorms to the EU directive 1999/5/EC as attested by the CE marking. A eectrica and eectronic products shoud be disposed o separatey rom the municipa waste stream via designated coection aciities appointed by the government or the oca authorities. Proper disposa and separate coection o your od appiance wi hep prevent potentia damage to the environment and human heath. It is a prerequisite or reuse and recycing o used eectrica and eectronic equipment. For more detaied inormation about disposa o your od appiance, pease contact your city oice, waste disposa service, the shop where you purchased the product or your saes representative. The statements quoted above are ony uy vaid or equipment which is instaed and sod in the countries o the European Union and is covered by the directive 2002/96/ EC. Countries outside the European Union may impose other reguations regarding the disposa o eectrica and eectronic equipment.

4 4 Important inormation Location o the teephone The teephone shoud be operated in a controed environment with an ambient temperature between 5 C and 40 C. To ensure good speakerphone quaity, the area in ront o the microphone (ront right) shoud be kept cear. The optimum speakerphone distance is 50 cm. Do not insta the teephone in a room where arge quantities o dust accumuate; this can consideraby reduce the service ie o the teephone. Do not expose the teephone to direct sunight or any other source o heat, as this is iabe to damage the eectronic components and the pastic casing. Do not operate the teephone in damp environments such as bathrooms. Product support on the internet Inormation and support or our products can be ound on the Internet at: Technica notes, current inormation about irmware updates, requenty asked questions and ots more can be ound on the Internet at:

5 Contents 5 Contents Important inormation Trademarks Location o the teephone Product support on the internet Genera inormation About this manua Symbos used in the manua Service Intended use Teephone type Speakerphone quaity and dispay egibiity Singe-ine teephone/muti-ine teephone Getting to know your OpenStage phone The user interace o your OpenStage 15/15 G Ports on the underside o the phone Using network ports more eicienty OpenStage Manager Features OpenStage Key Modue Keys Audio keys Maibox key and Menu key Navigation keys Programmabe unction keys Trunk keys (on muti-ine phones ony) Keypad Dispay Ide mode Dispays on the status ine or adjusting the voume Context-dependent dispays Records Messages Cas Additiona notes on ca ists Program/Service menu User settings Administration Contro and monitoring unction

6 6 Contents Basic unctions Secure voice transmission Emergency mode Answering a ca Answering a ca via the handset Answering a ca via the oudspeaker (speakerphone mode) Directed pickup Accept ca Picking up the hed ca Switching rom handset to speakerphone mode Switching rom speakerphone mode to the handset Open istening Activating/deactivating the microphone Ending a ca Group ca Listening to voicemai Ca contro (2nd aert) Two cas simutaneousy During diaing Making cas O-hook diaing On-hook diaing Immediate diaing Diaing using the hot or warm ine unction Redia Consuting a second party Ending a consutation ca Switching to the hed party (aternating) Putting on hod and retrieving successivey or simutaneousy Connecting parties Caback Requesting caback Responding to a caback Permitting a caback Caing back missed cas Ca orwarding Standard ca orwarding Using ca orwarding Activate or deactivate immediate orwarding Saving destination phone numbers or ca orwarding Copy and insert destination phone numbers Assign a destination phone number or ca orwarding Activate/deactivate ca orwarding Deining the ring duration beore ca orwarding on no repy Ca orwarding by ca type Forwarding menu Using ca orwarding Activating or deactivating immediate ca orwarding Saving destination phone numbers or ca orwarding Preconiguring or changing destination phone numbers Copying and pasting destination phone numbers Assigning a destination phone number to a ca type Activating/deactivating ca orwarding Ca orwarding chain

7 Contents 7 Programmabe keys List o avaiabe unctions Programming a key Starting programming Beginning programming Programming enhanced unctions Repertory dia Feature togge Coniguring a ixed orwarding key Coniguring a variabe ca orwarding key Using programmed keys Exampe 1: Caing saved number Exampe 2: Ca Waiting togge Activating/deactivating Exampe 3: Immediate ring Resetting programmabe keys Enhanced phone unctions Incoming cas Deecting a ca Rejecting a ca Coniguring ca orwarding Pacing a ca on hod Activating/deactivating the hod reminder tone Ca waiting (second ca) Transerring a ca CTI cas Making cas Diaing with the DDS key Caing a subscriber rom the oca phonebook Caing a subscriber rom the corporate directory Diaing a phone number rom a ist Using autodia deay Conerence Loca conerence System-based conerence Phonebooks and ca ists Persona directory Creating a new contact Editing a contact Deeting a contact Deeting a contacts Searching or a contact Corporate directory Searching or a contact Enhanced editing unctions in the phonebook Quick search Ca ists Dia entry Deete a entries Ca ogging

8 8 Contents Making cas with mutipe ines Incoming cas Accepting cas or the primary ine Accepting cas or secondary ines Making cas Manua trunk seizure Automatic trunk seizure Diaing the ast diaed number Forwarding cas or primary ine During cas Making and receiving cas on a singe ine Making and receiving cas with mutipe ines Putting a ine on hod Lines with hot or warm ine unction Connecting Direct station seection keys Caing a station directy Ca pickup Deecting a ca to a DSS station LED dispay on DSS keys Making cas in an executive-secretary team Sampe scenarios Accepting a ca Connecting a ca DSS keys can be used Settings or MutiLine (keyset) Setting the time or a deayed ringer Setting the ringtone or ines Line preview Roover or a ine Privacy/security Activating and deactivating the ringer Activating and deactivating the ringer permanenty or setting to beep Deactivating the ringer temporariy or incoming cas and reactivating it Do not disturb Enabing do not disturb via a key Enabing do not disturb via the ide menu Aowing "Do not disturb" Security User password Phone ocking Mobiity Mobiity scenarios Logging on and o at the same phone Logging on and o at dierent phones Transerring user-deined settings and data Logging on and o at the same phone Logging on to the phone Logging o rom the phone Logging on at dierent teephones Logging on with orced ogo at a remote phone Logging on with orced, deayed ogo at a remote- phone

9 Contents 9 OpenScape Voice unctions Feature togge key Hunt group Whispering Making anonymous cas Deactivating Activating Temporariy activating anonymous caing or the next ca Temporariy deactivating anonymous caing or the next ca Creating a ist or seective cas For ca acceptance For ca rejection Anonymous cas Rejecting Accepting Using abbreviated diaing Ca tracing Hunt group unctions Making a ine busy Marking the ast ine in the hunt group chain Reachabiity Seria ca Parae ca Parking a ca Ca park Unparking Sient Monitoring Active sient monitoring Muted sient monitoring One-way Intercom and Two-way Intercom unction One-way Intercom Two-way Intercom Announcing the oca phone number Diaing the ast caer Retrieving and diaing the ast answered caer Retrieving and diaing the phone number o the ast caer diaed Picking up out-o-hours cas Code tabe or OpenScape Voice unctions Impact eves Answering a ca with a ower Impact Leve Accepting a ca Answering orwarded cas Accepting a second ca Cas to a ower Impact Leve O-hook diaing Forwarding a ca with a ower IL Conducting a ca with a ower Imapct Leve Conducting a ca Hoding a ca Conerence Reconnecting IL aarm

10 10 Contents Individua phone coniguration Dispay Setting contrast Date and time Setting the time Setting the date Setting dayight saving time Automatic dayight saving time Time dispay ormat Date dispay ormat Audio Voumes Settings Specia ringtones Tone and indication with an unsecured voice connection Key cick Setting the anguage and country Seecting a anguage Country-speciic settings Aarm on changing the Impact Leve Network inormation Resetting user data Initiating the reset Ca recording Recording modes Expanations o recording Recordabe cas Non-recordabe cas Enhanced unctions: The oowing eatures are not supported: Recording tips Mutiine Recording cas Automatic ca recording Manua ca recording Ca recording with AutoStart Controing ca recording Consutation during ca recording Second ca during ca recording Ca recording whie aternating Your ca is paused and reconnected during the recording Setting up a conerence during recording Adding conerence participants Your ca is incuded in a conerence during the recording Putting a ine on hod manuay during the recording Diagnostic inormation

11 Contents 11 Web interace Genera Caing up the web interace Administrator Pages User pages User menu Fixing probems Caring or your teephone Troubeshooting Contact partner in the case o probems Labeing keys Loca user menu Opening the user menu on the phone User menu dispay Key unctions Index

12 12 Genera inormation Genera inormation About this manua This document contains genera descriptions o the technica options, which may not aways be avaiabe in individua cases. The respective eatures must thereore be individuay deined in the terms o the contract. I a particuar unction on your phone is not avaiabe to you, this may be due to one o the oowing reasons: The unction is not conigured or you or your teephone. Pease contact your system support representative. Your communications patorm does not eature this unction. Pease contact your saes partner or inormation on how to upgrade. This user guide is intended to hep you amiiarise yourse with OpenStage and a o its unctions. It contains important inormation on the sae and proper operation o your OpenStage phone. These instructions shoud be stricty compied with to avoid operating errors and ensure optimum use o your mutiunctiona teephone in the network. These instructions shoud be read and oowed by every person instaing, operating or programming an OpenStage phone. For your own protection, pease read the section deaing with saety in detai. Foow the saety instructions careuy in order to avoid endangering yourse or other persons and to prevent damage to the unit. This user guide is designed to be simpe and easy to understand, providing cear step-by-step instructions or operating your OpenStage phone. Administrative tasks are deat with in a separate manua. The Quick Reerence Guide contains quick and reiabe expanations o requenty used unctions. Symbos used in the manua Settings Operations and settings that can be made both at the phone and over the web interace are indicated by an icon and page reerence. V is a reerence to an operation or setting perormed directy on the phone z is a reerence to an operation or setting perormed via the Web-interace

13 Genera inormation 13 Service Our service department can ony hep you i you experience probems or deects with the phone. Shoud you have any questions regarding operation, your speciaist retaier or network administrator wi gady hep you. For queries regarding connection o the teephone, pease contact your network provider. I you experience probems or deects with the phone, pease dia the service number or your country. Intended use The OpenStage phone is a desktop unit designed or voice transmission and or connection to the LAN. It can aso be used as a workstation device. Any other use is regarded as unauthorised. Teephone type The phone name data can be ound on the name pate on the base o the device; The exact product name and seria number are speciied here. Speciic detais concerning your communications patorm can be obtained rom your service technician. Pease have this inormation ready when you contact our service department regarding auts or probems with the product. Speakerphone quaity and dispay egibiity To ensure good speakerphone quaity, the area in ront o the teephone (ront right) shoud be kept cear). The optimum distance is approx. 50 cm. Proceed as oows to optimise dispay egibiity: Turn the phone to tit the dispay to ensure you have a ronta view o the dispay whie eiminating ight reexes. Adjust the contrast as required Page 168. Singe-ine teephone/muti-ine teephone Your OpenStage 15 is a "muti-ine teephone". This means that mutipe ines can be conigured, which is not the case with singe-ine phones. Each ine is assigned an individua phone number which you can use to make and receive cas. The programmabe keys unction as ine keys on muti-ine phones Page 20. A number o speciic eatures must be considered when using a muti-ine phone to make and receive cas Page 119.

14 14 Getting to know your OpenStage phone Getting to know your OpenStage phone The oowing sections describe the most requenty used operating eements and the dispays on your OpenStage phone. The user interace o your OpenStage 15/15 G You can make and receive cas as norma using the handset. 2 3 The dispay provides intuitive support or teephone operation (two ines with up to 33 characters each). Audio keys are aso avaiabe, aowing you to optimay conigure the audio eatures on your teephone Page O maibox key and N menu key. 5 The keypad is provided or input o phone numbers/codes. 6 The navigation keys are used to operate the phone Page The programmabe sensor keys can be programmed with unctions Page 69.

15 Getting to know your OpenStage phone 15 Ports on the underside o the phone Power suppy unit (i necessary) PC Network switch Loca cabe type Key modue Handset Properties o your OpenStage 15 OpenStage G LCD dispay, 33 x 2 characters ; ; Fu-dupex speakerphone unction ; ; 10/100 Mbps Ethernet switch Page 16 ; Mbps Ethernet switch Page 16 - ; Interace or auxiiary device ; ; Programmabe keys 8 8 Wa mounting ; ;

16 16 Getting to know your OpenStage phone Using network ports more eicienty OpenStage 15 has a buit-in 10/100 Mbps Ethernet switch. OpenStage 15 G has a 1000 Mbps Ethernet switch. This means that you can aso connect a PC with a Gigabit LAN connection to the LAN directy via the phone. The teephone-pc connection option must irst be activated on the teephone by administrator. Network switch OpenStage 15/15 G PC Using this connection option saves one network port or each switch used and requires ewer or shorter network cabes when arranged correcty. OpenStage Manager This program oers you an additiona option or taioring your OpenStage to your persona needs. Further inormation is avaiabe at: Features Phonebook management Synchronization o contacts Save and restore Key programming Ringtones Contact your administrator or the atest version o OpenStage Manager. The range o eatures is dependent on the type o teephone.

17 Getting to know your OpenStage phone 17 OpenStage Key Modue 15 The OpenStage Key Modue 15 is a key modue attached to the side o the phone that provides an additiona 18 iuminated, programmabe sensor keys. Like keys on the phone, these keys can be programmed and used according to your needs Page 19. You can ony attach one OpenStage Key Modue 15 to your OpenStage 15.

18 18 Getting to know your OpenStage phone Keys Audio keys Key Function when key is pressed - Set the voume ower Page 24. n Turn speaker on/o (with red LED key) Page Set the voume higher Page 24. Maibox key and Menu key Key Function when key is pressed O Open the menu or voicemai or missed cas (with red LED key). N Open the phone s main menu (with red LED key). Navigation keys These are used to manage most o your phone s unctions and dispay. Key Function when key is pressed < In ists and menus: Scro up. Set ighter contrast Page 168. = : Conirm input Perorm action In ide mode: Open the ide menu Page 23. In ists and menus: Scro down. Set darker contrast Page 168.

19 Getting to know your OpenStage phone 19 Programmabe unction keys Your OpenStage 15 has eight iuminated keys to which you can assign unctions or numbers. Increase the number o programmabe unction keys by connecting a OpenStage Key Modue 15 Page 17. Peter Fox Destinations? Depending on how they are programmed, you can use the keys as: Function key Page 69 Seected diaing Page 71 Each key can be programmed with one unction. Press the key briey to activate the programmed unction or dia the stored number. I you hod the key down, you wi be prompted as to whether you want to program this unction key. I the prompt is not dispayed or a programmed unction is not executed, then you can ony aunch key programming via the user menu Page 70 (ask your administrator about the current setting). Your OpenStage is deivered with abe strips. Write unctions or names in the white ieds on the abe strips. The status o a unction is shown by the LED on the corresponding unction key. Line and DDS keys can ony be programmed by administrator via the service menu. Meaning o LED dispays on unction keys LED S O Meaning o unction key The unction is deactivated. T Fashing 1 Indicates the unction status. R On The unction is activated. 1 In this manua, ashing sensor keys are identiied by this icon, regardess o the ashing interva. The ashing interva represents dierent statuses, which are described in detai in the corresponding sections o the manua. Some o the programmabe keys on muti-ine phones can be set up as trunk keys Page 20.

20 20 Getting to know your OpenStage phone Trunk keys (on muti-ine phones ony) Some o the programmabe keys on muti-ine phones can be set up as trunk keys by administrator. Each key that is assigned the unction "ine" is handed as a ine. This means up to seven ines can be conigured. A distinction is drawn here between primary, secondary and phantom ines. Each o these ine types can be used on a private or shared basis Page 20. Primary ine A muti-ine teephones have a primary ine. This ine can be reached in the usua manner via your pubic phone number. Incoming cas are signaed on this ine. To avoid conict between individua muti-ine phones, the unctions "Do not disturb" and "Ca orwarding" can ony be used or the primary ine. Secondary ine The secondary ine on your phone is used as a primary ine by another subscriber o the ine trunk group. Your primary ine, which is conigured on another teephone in the ine trunk group, simutaneousy unctions as the secondary ine on that teephone. Phantom ine Phantom ines are not used as primary ines by any teephones in the ine trunk group. Phantom ines are estabished when the number o ines provided by a communications system exceeds the number o avaiabe teephones. Line utiisation Private ine: A ine that is used by a singe teephone. This ine cannot be used as a secondary ine by another teephone. Shared ine: A ine that is conigured on mutipe teephones. The ine status is dispayed or a teephones that share this ine. I, or exampe, a shared ine is being used by a teephone, a status message indicating that this ine is busy is dispayed on a other teephones ( Page 21). Direct ca ine: A ine with a direct connection to another teephone.

21 Getting to know your OpenStage phone 21 You can see the status o the ine rom the LED: LED dispay LED Expanation S Not it The phone is in ide mode. T Fashing Fickering Fast binking Incoming ca on the ine ( Page 119) "Hod reminder" is activated ( Page 82) Outgoing ca on the ine The incoming ca was prioritised and seected in accordance with the "Automatic ine seection or incoming cas" option The ine is on "Hod". Binking Ca orwarding is activated R Iuminated The ine is busy Keypad You can ony use the digits 1 to 9 and 0 as we as the * and # characters when diaing a number. To deete digits, seect "Back" with the navigation keys and conirm with =. In situations where text input is possibe, or exampe, when entering the user password, you can aso use the dia keys to enter text in addition to the digits and specia characters mentioned. To do this, press the numerica keys repeatedy. Exampe: To enter the etter "h", press the number 4 key on the keypad twice. When entering text, a characters avaiabe or the key pressed and the character seected are briey dispayed. Character overview (depends on the current anguage setting) Key 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x 17x ; = $ \ & [ ] { } % 2 a b c 2 ä 3 d e 3 4 g h i 4 5 j k 5 6 m n o 6 ö 7 p q r s 7 ß 8 t u v 8 ü 9 w x y z ). * 1 #,?! + - ( / : _ ( 3 1 Specia characters (not in 123 mode) 2 Space 3 Togge between uppercase and owercase and number entry

22 22 Getting to know your OpenStage phone Muti-unction keys Key Function during text input Function when hed down ) Write specia characters. Deactivate the ringtone ( Switch between upper and ower case Activate the teephone ock. 1 Type specia characters (not in 123 mode). Aphabetic abeing o dia keys is aso useu when entering vanity numbers (etters associated with the phone number s digits as indicated on the teephone spe a name, e.g PATTERN = ). Text editor Additiona options are avaiabe in the text editor. This is used when programming a orwarding destination, or exampe. In this way, you can, or exampe, move the cursor reey and copy or insert text. You can seect urther editor unctions via the navigation keys and conirm each one using =: OK: Appies changes and coses the editor Deete: Deetes characters rom right to et Cance: Discards changes and exits the editor Mode (here ( can aso be used to switch): 123: Digits ony ABC: Upper-case etters ony Abc: First etter in upper case, subsequent etters in ower case abc: Lower case etters ony Move cursor et: Moves the cursor to the et Move cursor right: Moves the cursor to the right Copy: Copies the entire content to the cipboard Paste: Inserts the entire content rom the cipboard to the cursor position

23 Getting to know your OpenStage phone 23 Dispay Your OpenStage 15 comes with a back-and-white LCD dispay. Adjust the contrast to suit your needs ( Page 168). Ide mode I there are no cas taking pace or settings being made, your OpenStage 15 is in ide mode. Exampe: Press the O key to return to the ide dispay again, or exampe, rom a ca ist ( Page 27). To return to the ide dispay again rom the Service menu ( Page 28), press the N key. You can aso conigure a "Show teephone screen" unction however or both cases (see Page 69) to return to the ide mode screen again. Time 10:29 SUN : B Date Open the ide menu Own phone number Message icon Ide menu The ide menu opens when you press the navigation keys : or = Page 18 keys in ide mode. You can ca up various unctions here. Entries may vary. The ide menu may contain the oowing entries: Redia? Ringer o? Do not disturb on? Mobie ogon? Cance cabacks? Directed pickup Back?

24 24 Getting to know your OpenStage phone Icons in the ide dispay In the irst ine, the time, weekday and date are dispayed in addition to icons or dierent situations and options: Icon Expanation The ringtone is deactivated. The ringtone is set to a beep. The phone ock is activated. The "Do not disturb" unction is activated. A mobie user is ogged on to the teephone. Your attention wi be drawn to events in the second ine: Icon B Meaning You received new voice messages. New entries have been added to the ca ists. Loca ca orwarding is active. An advisory icon in ront o own phone number (repaced, or exampe, by ca orwarding or mobiity icon). Dispays on the status ine or adjusting the voume When you adjust the ringtone, handset and speaker voume using the + and - keys, you wi see the oowing dispays in the status ine: Dispay Meaning Ringtone voume in 10 eves Ringtone voume in 10 eves when the ringtone is switched o Handset or speaker voume in 10 eves

25 Getting to know your OpenStage phone 25 Context-dependent dispays Depending on the situation at hand, the dispay on your OpenStage phone dispays dierent content, to which you can respond intuitivey. Inormation on actua events The oowing icons appear centered on the dispay when your phone is ide and signa current properties or events. Exampe: You missed two cas in your absence. 02 You have two new voice messages that you can open by pressing O Page 27. Your attention wi be drawn to events in the second ine: Icon B Expanation You received new voice messages. New entries have been added to the ca ists. Loca ca orwarding is active. Message icon in ront o own phone number (repaced, or exampe, by ca orwarding or mobiity icon). Context menus I an arrow appears beside an entry in the second ine, a context menu whose options you can seect using the navigation keys < or : ( Page 18). The range o unctions avaiabe is situation-speciic. Consutation? Start conerence? Hod? Bind transer ca? Disconnect? First menu entry (seected on caup) Other menu options (hidden) Directed pickup? Press the O key to return to the teephony interace again, or exampe, rom a ca ist ( Page 27). To return to the teephony interace again rom the Service menu ( Page 28), press the N key. You can aso conigure a "Show teephone screen" unction however or both cases (see Page 69) to return to the teephony interace screen again.

26 26 Getting to know your OpenStage phone Ide dispay context menu You receive the oowing unctions (i activated) by pressing the navigation keys = or :. The current untion is dispayed in the second dispay ine. The other unctions are hidden and can be seected using the navigation keys : or <: Redia {1} 1234 Ringer o Do not disturb o Mobie ogon First entry (seected when you ca up the menu, i you have aready diaed a phone number) Other menu options (hidden) Cance ca backs Directed pickup Functions during a ca In many operating situations you are oered appropriate unctions or notes in the second ine o the dispay. Other avaiabe unctions remain hidden and can be seected using the navigation keys : or <: Exampe: You set up a consutation ca. The second ine dispays the irst o three dependant unctions. Seect the appropriate unction and conirm this with = Dia Redia {1} Retrieve hed ca First dispay ine Second dispay ine (current option) Other possibe menu options (hidden) The menu with the unctions coses automaticay ater you have executed an action. To deete ino-ony messages, press Navigation key =. Icons during a ca Icon { } Meaning The ca is active. High-quaity voice connection (G.722). The ca has been disconnected. You have paced the ca on hod (e.g. consutation hod). Your ca partner has paced the ca on hod. The voice connection is secure. The voice connection is not secure.

27 Getting to know your OpenStage phone 27 Records Entries in the ca ists and messages in your maibox system (i conigured) are known as records. The LED on the O key ashes to signa new missed cas or messages Page 18. Press the O key and use the navigation keys to seect the required submenu. Voice Mai Cas You can use the navigation keys to navigate through the menus as described on Page 18. Messages I conigured (contact the reevant administrator), this provides you with access to your maibox system e.g. HiPath Xpressions. I your system is appropriatey conigured, activating this unction opens the menu or voicemai Page 41. Cas This ist appears as soon as you receive new missed cas i you seect the Cas submenu in the Records menu. You can then scro up or down to reach the Cas submenu. The oowing cas or ca attempts are ogged as ca ists: Missed: Missed cas Diaed: Diaed cas (with or without connection) Received: Answered cas Forwarded: Forwarded cas The number o missed cas and unchecked cas is shown on the ide dispay. Missed cas are not saved and dispayed i the ca journa is disabed Page 113. Ca ists The ca journa unction must be activated in order to dispay ca ists Page 113. The ca journa must aso be activated or the customary ast number redia unction. I the ca journa is not activated, you are simpy shown the voicemai seection when you press the O key. Each ca ist may contain up to 30 entries. Once this imit is reached, the odest entry in the og is deeted. Mutipe cas rom the same number are ony isted once. The oowing data is saved, e.g. or missed cas: Phone number/name depending on avaiabe data. Number o ca attempts. The time o the ast ca attempt rom each user isted, i made on the current day, otherwise the date o the ast ca attempt. The administrator may have made specia settings or missed cas. To indicate new missed cas, the LED on the O key ashes and you are shown a message on the dispay, or you may simpy receive a message on the dispay. Missed cas are not signaed i the ca journa is disabed Page 113. Entries can ony be saved i the caer ID is dispayed as a name, number or both. I the caer ID is not transerred, the ca is saved as "Unknown". You can deete a the entries in the respective ca ist Page 112. Ater seecting an entry, you can dia it immediatey by conirming Page 97.

28 28 Getting to know your OpenStage phone Additiona notes on ca ists Note the setting options or voicemai Page 41 and have the possibe combinations expained to you by administrator i necessary. Missed cas are not signaed i the ca journa is disabed Page 113. I missed cas or this connection were answered by other subscribers, these cas are not isted in the Missed ist or are marked with a checkmark in accordance with the setting in the ca ogging Page 114. Logging or ca orwarding was aso changed in the ramework o the new ca ogging. A types o orwarded cas are now ony ogged under "Forwarded" and no onger as beore party aso as "Missed". This is regardess o how the new parameter or missed cas is deined. Program/Service menu Press the N key to open the Program/Service menu. This menu contains the oowing entries: Persona Corporate Settings User Admin Persona You can create your own oca phonebook under Persona containing up to 100 entries Page 105. The data or a subscriber incudes the ast name, irst name and phone number. You can conigure a unction key or opening the phonebook. Corporate I you have the option o using a corporate directory, you can use this option to ind subscribers Page 108. As a prerequisite or this, your administrator must have set up the appropriate access. The phonebook can ikewise be opened via a programmed unction key. Settings > User Setting options are provided here that aow you to adapt the teephone to your individua requirements. Settings > Admin Once the admin password has been entered, this menu is avaiabe to the administrator.

29 Getting to know your OpenStage phone 29 User settings Open the User menu under Settings (see Page 204). You can use the navigation keys to navigate through the menus as described on Page 18. Seect a menu: "Date and time" Page 169 "Audio" Page 173 "Coniguration" e.g. Page 137 or Page 77 "Phone" Page 168 "Locaity" Page 173 "Security" Page 138 or Page 141 "Network inormation" Page 184 "Diagnostic inormation" Page 195 "Reset" Page 185 I you are in one o these menus or submenus, depending on the situation, you have the oowing options to eave the menus: Save & Exit (I you have made a setting and want to keep it) Exit (no save) (I you have made a setting which you do not want to use ater a or i you do not want set any o the options) Back (I you want to eave the main menu or submenu) Press and hod the : key to access the option to eave the current menu eve. You exit the menu by pressing the N key and return to ide mode Page 23. Interrupting editing in the menu You can interrupt editing in the menu, or exampe, to ca someone or to answer a ca. Then press the N key. This takes you back to the point in the menu rom which you exited. This is however ony possibe or a imited period which is by administrator using the inactivity timeout setting. I the conigured time expires, you need to reenter your password when opening the menu and manuay go to the required point in the menu. Interrupting the editing: By pressing the N key you interrupt the editing, eave the menu and return to ide mode Page 23. I you receive a ca during editing and you answer it, you automaticay change to the ca view (see aso Page 26). To go back to editing mode in the menu, press the N key again.