Boligkontoret DANMARK. Maintenance regulations for. Boligselskabet Kolding. Department 2. Model A normal renovation

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1 This is an unauthorised translation of the housing association Boligkontoret DANMARK s maintenance regulations. In case of inconsistencies between this translation and the Danish original, the Danish text is authoritative. Boligkontoret DANMARK Maintenance regulations for Boligselskabet Kolding Department 2 Model A normal renovation The A scheme in short During the tenancy period the tenant is responsible for the internal maintenance regarding painting, papering and floor treatment. The tenant pays all expenses in connection with this maintenance. The tenant is obligated to maintaining the tenancy as often as necessary for the tenancy not to deteriorate, except for ordinary wear and tear. At vacation the landlord will carry out a general renovation that comprises necessary painting and papering of walls and ceilings and cleaning. The general renovation may be disregarded for building surfaces that appear to be in a craftsmanlike sound and newly renovated condition at the vacation inspection. The tenant pays all expenses for the general renovation, but the landlord gradually takes over this expense in relation to the length of the tenancy period. The tenant pays all expenses for renovation if the renovation is due to maintenance failure. I In general Entry into force 1. As of 7 th of July 2006 these maintenance regulations replace previous maintenance regulations. Change in the tenancy agreement 2. These maintenance regulations apply regardless of any conflicting agreement provisions. They replace or supplement the maintenance provisions of the tenancy agreement. Tenants complaints board 3. Disagreements concerning the tenant s and/or landlord s compliance with the obligation to maintain and renovate the tenancy may be presented to the tenants complaints board by each party.

2 II Occupation of the tenancy The condition of the tenancy 1. At the commencement of the tenancy the tenancy is in a food and sound condition. Walls and ceiling appear newly renovated. Wear and tear 2. Wood, fixtures, technical installations and floors will only be renovated if the landlord estimates that it is necessary, which is why they may appear worn. At occupation there may be holes in frames and casings. Scratches/wear/differences in colour on panels and floors may appear. Kitchen worktop may have a few cut marks. Internal doors and cupboard doors may have a few scratches/differences in colour. There may be drill holes in the bathroom and kitchen tiles. Domestic appliances may not be new. Choice of colour 3. Special demands for choice of colour are not accepted. Occupation inspection 4. In connection with the commencement of the tenancy the landlord makes an inspection under which it is determined whether the maintenance condition of the tenancy is in accordance with the standard that applies to the department and the type of tenancy. The tenant is called to the inspection. Inspection report 5. At the occupation inspection the landlord draws up a report in which the tenant may enter his or her remarks, if any. The tenant receives a copy of the report at the inspection or it is mailed to the tenant no later than 14 days after the inspection if the tenant is not present at the inspection or is not willing to sign for the reception of the copy of the report. Flaws, damages and defects must be reported within 2 weeks 6. If at the occupation the tenant notices flaws, damages or defects, the tenant must report them in writing to the landlord no later than 2 weeks after the commencement of the tenancy. 7. The landlord may estimate that one or more of the reported flaws, damages or defects are insignificant and, thus, will not be repaired. The tenant is not liable for such flaws, damages and defects at vacation.

3 Living rooms, bed rooms and hallway Walls III Maintenance in the tenancy period The tenant s maintenance obligation Internal maintenance 1. The internal maintenance regarding painting, papering and floor treatment is the tenant s obligation. The tenant pays all expenses in connection with said maintenance. 2. The tenant is obligated to maintaining the tenancy as often as necessary for the tenancy not to deteriorate, except for ordinary wear and tear. 3. At occupation, the walls have been papered/painted with smooth surface paper, glass tissue or chunky woodchip paper. When renewing the wallpaper, the wallpaper type RUTEX must be used. Maintenance is at the tenant s own choice, however, the following wallpaper and paint types must not be used in the tenancy: Textured paint Hessian Foam wallpaper Vinyl wallpaper Only use colours that are coverable by two coats of white paint. Only use quality paint. Use deep cleaner to clean the walls thoroughly before painting. The property manager or caretaker knows which kind of quality paint to use. It may be an advantage to buy the paint from the housing association s painter. Ceilings 4. The ceilings are painted. The paint is washable when using deep cleaner added water. Please note that deep cleaner may cause small changes to the surface. After cleaning, the ceilings may be painted using a suitable plastic paint. Use only light colours. Wooden and panel ceilings may not be painted only cleaned or limed.

4 Floors 5. Wooden floors are lacquered and can be maintained using a waterbased varnish. The property manager or caretaker can provide you with a suitable varnish and treatment guide. The floors must be lacquered before the varnish is complete worn and the wood is damaged. Especially exposed areas such as door steps and floor areas worn by chair legs can be prelacquered before lacquering the entire floor. We do not recommend using liquid soap as it complicates subsequent relacquering. Polishing, shining or waxing the floors is not recommended, as it will require planing the floors before relacquering. Kitchen Walls 6. As living rooms, bed rooms and hallway. Glass tissue covered walls may be lightly cleaned. Tiles may be cleaned using a light descaling fluid. Only drill holes in the joints not in the tiles. The hotplates must be kept clean and dry and must only be cleaned with suitable detergents. Ceiling 7. As living rooms, bed rooms and hallway. Floor 8. As living rooms, bed rooms and hallway. Worktops 9. The work tops are made of laminated plastic and artificial slate. Do not use scouring powder, other scoring detergents or strong alkali solutions. Cupboards and cupboard doors 10. Cupboard doors and drawers etc. must not be painted, as they are treated with an acid-hardening varnish, which gives them a resistant and smooth surface. Kitchen cupboard doors will be replaced on the maintenance account of the department when necessary according to the property manager s/caretaker s assessment. You must use a clean cloth hardly wrung in lukewarm water when cleaning on a daily basis. Please wipe the surface with a dry cloth. Grease stains that cannot be removed in the abovementioned way can be cleaned using a clean cloth hardly wrung in lukewarm water with a mild detergent (one teaspoon per litre water). Please wipe the surface with a dry cloth. Coloured marks from shoes etc. can be gently removed using benzine. Please wipe the surface with a damp cloth. Detergents containing ammonia and/or thick brown liquid soap must only be used when diluted with water.

5 Bathroom Walls 11. We recommend you to air out the bathroom thoroughly and dry the walls in order to reduce the moisture in the room as soon as possible after using it. If the walls should turn grey due to calcium in the water, do not use acid to remove it but a detergent designed for the purpose. Walls with no tiles are to be painted with wet room paint. Only drill holes in the joints not in the tiles. Ceilings 12. As living rooms, bed rooms and hallway. Ceilings must be painted with wet room paint. Floors 13. Please clean the floors on a regular basis using a light descaling product. Woodwork 14. Laminate and natural doors must not be painted. Other doors and skirting boards must be painted with a quality paint. Windows must be painted with a quality paint or treated with a wood preservative. Plastic windows must not be painted only cleaned. Wooden and panel ceilings must not be painted only cleaned. Light colours are required when painting woodwork. Radiators 15. As a general rule we do not recommend painting the radiators, as it may reduce the heat emission. Before painting the radiators they must be thoroughly cleaned. Use an alkyd paint on a cold radiator. We recommend using special paint brushes. Fixtures 16. Built-in cupboards must not be painted, furthermore, please see under 10. Cupboards and cupboard doors. Balcony 17. The tenant must keep the balconies clean and tidy. Reporting damages 18. If there is damage to the tenancy or the surroundings, the tenant is obligated to report this to the landlord immediately. If the tenant fails to report a damage in due time, the tenant is liable for the possible additional costs caused by the lack of reporting.

6 The landlord s maintenance obligation Right of disposal catalogue The landlord s maintenance obligation 19. The landlord must maintain the property and the tenancies in a safe and secure maner. The landlord is responsible for the maintenance and necessary replacement of windows, water and gas taps, electrical switches, toilet bowls, cisterns, wash basins, bath tubs, refrigerators, cookers etc. installed by the landlord. 20. The landlord is responsible for the maintenance and necessary renewal of locks and keys at the landlord s expense. If the tenant loses the key or wants more spare keys, it is at the tenant s own expense. 21. The landlord may decide to make additional internal renovations of the tenancies. Please see the department s right of disposal catalogue for departmentally specific regulations and special provisions. IV At vacation Normal renovation at vacation 1. At vacation a normal renovation will be carried out. The normal renovation comprises: Painting the ceilings and upper walls Painting or papering the walls Cleaning Any removal of old wallpaper before repapering is at the landlord s expense, unless the papering is not done professionally or unless the tenant has failed to observe paragraph III of this set of maintenance regulations. 2. The normal renovation is at the tenant s expense, but the landlord gradually takes over said expense with 1 per cent per month from the commencement of the tenancy to the termination of the tenancy. When 8 years and 4 months have passed, the landlord will thus have taken over the entire expense of the normal renovation. Neglect 3. In case of neglect renovation is at the tenant s expense.

7 4. Neglect exists when the tenancy or parts thereof is deteriorated or damaged as a result of faulty use, faulty maintenance or reckless behaviour performed by the tenant, members of the tenant s household or others to whom the tenant may have given access to the tenancy. Cleaning 5. At vacation the tenancy must be cleaned. Lack of cleaning will entail cleaning at the tenant s expense at vacation. If cleaning is not completed at the vacation inspection, any effects and garbage will be removed at the tenant s expense. Additional cleaning 6. If additional cleaning of domestic appliances, fixtures, sanitary installations etc. is required this is also considered to be neglect. Exemption from performing normal renovation 7. Building surfaces which at the vacation inspection appears to be in a newly renovated and craftsmanlike sound condition are exempt from normal renovation. Vacation inspection 8. The landlord inspects the tenancy no later than 2 weeks after being notified that the tenant has vacated the tenancy. The tenant will be convened in writing to said inspection given a minimum of 1 week s notice. Vacation inspection report 9. At the inspection the landlord will draw up a vacation inspection report in which is determined which renovation work required falls under normal renovation, which is due to neglect and which is at the landlord s expense. 10. The tenant receives a copy of the vacation inspection report at the inspection or a copy is sent to the tenant no later than 14 days after the inspection, if the tenant is not present at the inspection or if the tenant is unwilling to sign for the reception of the copy of the report. Information on the renovation expenses 11. No later than 14 days after the inspection date the landlord informs the tenant in writing of the estimated cost of the renovation and the tenant s share thereof with a specification of which costs that apply to the normal renovation and which costs that apply to neglect. Final statement 12. The landlord sends the final statement of the renovation expenses to the tenant in due time, specifying which renovation work that has been carried out, the costs thereof and the basis on which the calculations of the tenant s share of the expenses are made. Renovation work carried out due to neglect is specified and added up. 13. In the final statement the tenant s total share of any overrun must not exceed 10% in relation to the initially estimated renovation expenses. The execution of the renovation work 14. The renovation work is carried out at the landlord s request. Renovation at tenancy exchange 15. When exchanging tenancies the same rules apply as at ordinary vacations. Approved at the department meeting 7 th of June 2006