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2 Table of Contents Markers...1 Introduction...1 Color Surge Paper...2 Color Surge\Neon Explosion/Glow Board/Color Wave Markers...3 Dry Erase Markers...9 Erasable Markers...15 Ice Markers...23 Markers...34 Metallic Markers...40 Twistables Markers...46 Washable Gel FX Markers...52 Washable Markers Washable Dry Erase Markers...59 Washable Window Markers...65 i

3 Introduction Stain Removal The suggestions for removing stains have been compiled as a service to our consumers. We are unable to guarantee or be responsible for the results obtained by these procedures. You may also wish to consult your local cleaner for further recommendations. Before attempting the stain removal method, test each procedure on an inconspicuous area of the material or surface to be cleaned. Please be advised these stain removal methods involve hazardous products and are intended only for adult use. Crayola does not recommend children attempt these procedures. In many procedures, specific brands of products are recommended. These are brands that performed most effectively in our laboratory. Always check individual containers for recommended procedures and warnings. Competitive brand products may work equally well.

4 Color Surge Paper Carpet Woolite Oxy Deep Spot Stain Carpet Cleaner Liquid dish soap OxiClean Carpet Spot Stain Remover *Test on a small inconspicuous area to ensure there is no discoloration. Spray a light application of the carpet cleaning product on the stained area. Allow to rest overnight. If the stain remains, several light applications may be needed. When the stain is removed, wash the area with a mild soap and warm water to remove any residue. Vacuum when dry.

5 Color Surge\Neon Explosion/Glow Board/Color Wave Markers Appliances Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Carpet Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Chalkboard slate or green Soft Scrub (mild abrasive cleanser) 3

6 Nail polish remover Color SurgeNeon Explosion/Glow Board/Color Wave Markers nail polish remover, blot the remaining stain and rinse. Clothing or fabrics Laundry detergent Bleach for colored clothing (Clorox 2 or OxiClean powder) Rinse stain from fabric with cold water until no more color is being removed. Place fabric on paper towels and saturate with alcohol using a cotton ball to blot the stain. Replace the paper towels as often as needed. Wash in hot water with laundry detergent and bleach for colored clothing and rinse in warm water. Durable cloth car interiors Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Finished wood (paint, stain, varnish) 4

7 Color SurgeNeon Explosion/Glow Board/Color Wave Markers Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Formica Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Marble Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. 5

8 Microfiber fabrics Color SurgeNeon Explosion/Glow Board/Color Wave Markers Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Painted walls Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Paneling Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. 6

9 Color SurgeNeon Explosion/Glow Board/Color Wave Markers Plastic Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Tile Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Upholstery Upholstery/rug shampoo Capture (spot and soil remover) 7

10 Color SurgeNeon Explosion/Glow Board/Color Wave Markers Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Vinyl floor no wax Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. 8

11 Dry Erase Markers Appliances Fantastik Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formuala 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Carpet Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with rubbing alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If the stain remains, us Capture spot and soil remover according to the directions on the container. Chalkboard slate or green 9

12 Fantastik Dry Erase Markers Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formuala 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Clothing or fabrics Laundry detergent Bleach for colored clothing (Clorox 2 or OxiClean powder) Rinse stain from fabric with cold water until no more color is being removed. Place fabric on paper towels and saturate with alcohol using a cotton ball to blot the stain. Replace the paper towels as often as needed. Wash in hot water with laundry detergent and bleach for colored clothing and rinse in warm water. Durable cloth car interiors Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with rubbing alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If the stain remains, us Capture spot and soil remover according to the directions on the container. Formica 10

13 Dry Erase Markers Fantastik Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formuala 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Glow Station canvas Water Soft cloth Wipe the stained area with a soft cloth or paper towel moistened with water. SPECIAL NOTES: Do not use a dry cloth to wipe the stains from the canvas, as this could force some pigment particles into the surface making the stain more difficult to remove. Marble Fantastik Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formuala 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Painted wood 11

14 Dry Erase Markers Formula 409 Fantastik Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formula 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Paneling Fantastik Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formuala 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Plastic Fantastik Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formula 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. 12

15 Tile Dry Erase Markers Fantastik Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formuala 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Upholstery Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with rubbing alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If the stain remains, us Capture spot and soil remover according to the directions on the container. Vinyl floor no wax Fantastik Wipe all stains with a damp sponge. If any stain remains, apply Fantastik or Formuala 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. 13

16 Dry Erase Markers Whiteboard (porcelain or laminate) Clorox Clean Up (spray bottle) Whiteboard cleaner (any type) Soft cloth Formula 409 Wipe all stains with a whiteboard cleaner according to the directions on the container. If any stain remains, apply Formula 409 according to the directions on the container. If the stain persists, saturate a cotton ball with rubbing alcohol; blot the remaining stain and rinse. Or, you may use Clorox Clean Up Cleaner (spray bottle) according to the directions on the container. You may also try the following: Use another color dry erase marker over the stain and wipe off while ink is still wet. Sometimes, using another color maker over the color, lifts the under color when erased. ADDITIONAL NOTES If whiteboard surface is porcelain, the dry erase marker should erase easily. If the whiteboard surface is laminate, use the suggestion provided. NOT RECOMMENDED Soft Scrub or any abrasive cleaner. 14

17 Erasable Markers Appliances None Allow the marker ink to dry. Rub off with fingers. Carpet OxiClean carpet cleaner Spot Shot (carpet stain remover) Use according to the directions on the container. Repeat if necessary. Carpet rubber backed nylon commercial grade or short pile 100% polyester OxiClean carpet cleaner Spot Shot (carpet stain remover) Use according to the directions on the container. Repeat if necessary. Carpet 100%polyester/rubber back/short pile 15

18 Erasable Markers OxiClean carpet cleaner Spot Shot (carpet stain remover) Use according to the directions on the container. Repeat if necessary. Chalkboard slate or green None Allow the marker ink to dry. Rub off with fingers. Durable cloth car interiors OxiClean carpet cleaner Spot Shot (carpet stain remover) Use according to the directions on the container. Repeat if necessary. Fabrics fresh stains/heat set stains None Marker ink is permanent on fabric. No recommendations for removing stain. 16

19 Finished wood (paint, stain, varnish) Erasable Markers None Allow the marker ink to dry. Rub off with fingers. Formica None Allow the marker ink to dry. Rub off with fingers. Glass None Allow the marker ink to dry. Rub off with fingers. Grout None The marker ink is easily removed from non porous surfaces. In the case of marble, wood paneling and wallpaper, if the surface is non porous, the marker ink will be removed by allowing the marker ink to dry, then rub off with fingers. If the marble has cracks, the marker ink may not be easily removed. Porous or textured wallpaper, wood paneling or grout may 17

20 Erasable Markers trap some of the marker ink and it may not be easily removed. Recommend using a soft or wire brush to try to remove the film. There is no chemical treatment to remove the film. Leather None Allow the marker ink to dry. Rub off with fingers. Marble None The marker ink is easily removed from non porous surfaces. In the case of marble, wood paneling and wallpaper, if the surface is non porous, the marker ink will be removed by allowing the marker ink to dry, then rub off with fingers. If the marble has cracks, the marker ink may not be easily removed. Porous or textured wallpaper, wood paneling or grout may trap some of the marker ink and it may not be easily removed. Recommend using a soft or wire brush to try to remove the film. There is no chemical treatment to remove the film. Metal None Allow the marker ink to dry. Rub off with fingers. Mirrors 18

21 Erasable Markers None Allow the marker ink to dry. Rub off with fingers. Painted walls None Allow the marker ink to dry. Rub off with fingers. Plastic None Allow the marker ink to dry. Rub off with fingers. Porcelain None Allow the marker ink to dry. Rub off with fingers. Scrubbable wallpaper 19

22 Erasable Markers None Allow the marker ink to dry. Rub off with fingers. Tile None The marker ink is easily removed from non porous surfaces. In the case of marble, wood paneling and wallpaper, if the surface is non porous, the marker ink will be removed by allowing the marker ink to dry, then rub off with fingers. If the marble has cracks, the marker ink may not be easily removed. Porous or textured wallpaper, wood paneling or grout may trap some of the marker ink and it may not be easily removed. Recommend using a soft or wire brush to try to remove the film. There is no chemical treatment to remove the film. Unfinished wood (untreated/raw) None Marker ink is permanent. No recommendations for removing stain. Unwashable materials None Marker ink is permanent. No recommendations for removing stain. 20

23 Erasable Markers Upholstery OxiClean carpet cleaner Spot Shot (carpet stain remover) Use according to the directions on the container. Repeat if necessary. Vinyl floor no wax None Allow the marker ink to dry. Rub off with fingers. Wallpaper None The marker ink is easily removed from non porous surfaces. In the case of marble, wood paneling and wallpaper, if the surface is non porous, the marker ink will be removed by allowing the marker ink to dry, then rub off with fingers. If the marble has cracks, the marker ink may not be easily removed. Porous or textured wallpaper, wood paneling or grout may trap some of the marker ink and it may not be easily removed. Recommend using a soft or wire brush to try to remove the film. There is no chemical treatment to remove the film. Whiteboard 21

24 Erasable Markers None Allow the marker ink to dry. Rub off with fingers. Wood paneling None The marker ink is easily removed from non porous surfaces. In the case of marble, wood paneling and wallpaper, if the surface is non porous, the marker ink will be removed by allowing the marker ink to dry, then rub off with fingers. If the marble has cracks, the marker ink may not be easily removed. Porous or textured wallpaper, wood paneling or grout may trap some of the marker ink and it may not be easily removed. Recommend using a soft or wire brush to try to remove the film. There is no chemical treatment to remove the film. 22

25 Ice Markers Appliances All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Asphalt (blacktop) Stiff bristle brush OxiClean cleaner Soft Scrub (mild abrasive cleanser) Liquid dish soap (preferred: Dawn or Joy) Make a solution of dish soap and water to apply to the stained area and work in a circular motion using a stiff bristle brush. Rinse with water and allow to dry. Repeat as needed. If stain remains, apply Soft Scrub or OxiClean cleaning product to the stained area and work in a circular motion with a stiff bristle brush. Rinse with water. NOTE: This stain will be difficult to remove and may be permanent. Brick Stiff bristle brush OxiClean cleaner Soft Scrub (mild abrasive cleanser) Liquid dish soap (preferred: Dawn or Joy) 23

26 Ice Markers Make a solution of dish soap and water to apply to the stained area and work in a circular motion using a stiff bristle brush. Rinse with water and allow to dry. Repeat as needed. If stain remains, apply Soft Scrub or OxiClean cleaning product to the stained area and work in a circular motion with a stiff bristle brush. Rinse with water. NOTE: This stain will be difficult to remove and may be permanent. Carpet OxiClean Powder Resolve carpet cleaner Use Resolve Carpet cleaner per the directions on the container. Repeat as needed. If stain remains, make a paste of OxiClean powder and water and apply to the stained area, allow to rest for 5 minutes. Wipe off excess paste with paper towels. Allow to dry and vacuum. Carpet rubber backed nylon commercial grade or short pile 100% polyester OxiClean Powder Resolve carpet cleaner Use Resolve Carpet cleaner per the directions on the container. Repeat as needed. If stain remains, make a paste of OxiClean powder and water and apply to the stained area, allow to rest for 5 minutes. Wipe off excess paste with paper towels. Allow to dry and vacuum. Cement Stiff bristle brush 24

27 OxiClean cleaner Soft Scrub (mild abrasive cleanser) Liquid dish soap (preferred: Dawn or Joy) Ice Markers Make a solution of dish soap and water to apply to the stained area and work in a circular motion using a stiff bristle brush. Rinse with water and allow to dry. Repeat as needed. If stain remains, apply Soft Scrub or OxiClean cleaning product to the stained area and work in a circular motion with a stiff bristle brush. Rinse with water. NOTE: This stain will be difficult to remove and may be permanent. Chalkboard slate or green Mr. Clean Magic Eraser All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. If stain remains, use Mr. Clean Magic Eraser per the manufacturer s direction. Repeat as needed. Concrete Stiff bristle brush OxiClean cleaner Soft Scrub (mild abrasive cleanser) Liquid dish soap (preferred: Dawn or Joy) Make a solution of dish soap and water to apply to the stained area and work in a circular motion using a stiff bristle brush. Rinse with water and allow to dry. Repeat as needed. If stain remains, apply Soft Scrub or OxiClean cleaning product to the stained area and work in a circular motion with a stiff bristle brush. Rinse with water. NOTE: This stain will be difficult to remove and may be permanent. Durable cloth car interiors 25

28 Ice Markers OxiClean Powder Resolve carpet cleaner Use Resolve Carpet cleaner per the directions on the container. Repeat as needed. If stain remains, make a paste of OxiClean powder and water and apply to the stained area, allow to rest for 5 minutes. Wipe off excess paste with paper towels. Allow to dry and vacuum. Fabrics fresh stains/heat set stains(melted) OxiClean Powder Tide laundry detergent with color safe bleach Liquid dish soap (preferred: Dawn or Joy) Rinse the fabric with cool water to remove as much of the stain as possible. Apply dish soap to the area as a pre treat. Machine wash in hot water with laundry detergent. Repeat as needed. NOTE: OxiClean may be added for extra cleaning power. Finished wood (stain, varnish) Mr. Clean Magic Eraser All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. If stain remains, use Mr. Clean Magic Eraser per the manufacturer s direction. Repeat as needed. Formica 26

29 Ice Markers All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Glass All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Grout Soft cloth OxiClean cleaner All Purpose cleaner (Kaboom preferred) Soft Scrub (mild abrasive cleanser) Spray the stained area with All Purpose cleaner and wipe off with paper towels. If stain remains, use an OxiClean cleaner or Soft Scrub working in a circlular motion, rinse with water. Repeat as needed. NOTE: The stain will not lift easily from grout and painted wall. Re grouting or re painting may be necessary. Leather 27

30 All Purpose cleaner (Windex or Formula 409) Leather cleaner Ice Markers Spray the stained area with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Leather cleaning products should be used according to the manufacturer s directions. NOTE: Do not use on suede. Stains may be permanent. Marble Marble cleaner All Purpose cleaner (Windex or Formula 409) Spray the stained area with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Marble cleaning products should be used per the manufacturer s directions. NOTE: The stains may be permanent. Metal All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Mirrors All Purpose cleaner (Windex or Formula 409) 28

31 Ice Markers Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Painted wall Soft cloth OxiClean cleaner All Purpose cleaner (Kaboom preferred) Soft Scrub (mild abrasive cleanser) Spray the stained area with All Purpose cleaner and wipe off with paper towels. If stain remains, use an OxiClean cleaner or Soft Scrub working in a circlular motion, rinse with water. Repeat as needed. NOTE: The stain will not lift easily from grout and painted wall. Re grouting or re painting may be necessary. Painted wallboard Soft cloth OxiClean cleaner All Purpose cleaner (Kaboom preferred) Soft Scrub (mild abrasive cleanser) Spray the stained area with All Purpose cleaner and wipe off with paper towels. If stain remains, use an OxiClean cleaner or Soft Scrub working in a circlular motion, rinse with water. Repeat as needed. NOTE: The stain will not lift easily from grout and painted wall. Re grouting or re painting may be necessary. Plastic 29

32 All Purpose cleaner (Windex or Formula 409) Ice Markers Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Porcelain All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Scrubbable wallpaper Mr. Clean Magic Eraser All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. If stain remains, use Mr. Clean Magic Eraser per the manufacturer s direction. Repeat as needed. Tile All Purpose cleaner (Windex or Formula 409) 30

33 Ice Markers Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Unfinished wood (untreated/raw) Stiff bristle brush OxiClean cleaner Soft Scrub (mild abrasive cleanser) Liquid dish soap (preferred: Dawn or Joy) Make a solution of dish soap and water to apply to the stained area and work in a circular motion using a stiff bristle brush. Rinse with water and allow to dry. Repeat as needed. If stain remains, apply Soft Scrub or OxiClean cleaning product to the stained area and work in a circular motion with a stiff bristle brush. Rinse with water. NOTE: This stain will be difficult to remove and may be permanent. Upholstery OxiClean Powder Resolve carpet cleaner Use Resolve Carpet cleaner per the directions on the container. Repeat as needed. If stain remains, make a paste of OxiClean powder and water and apply to the stained area, allow to rest for 5 minutes. Wipe off excess paste with paper towels. Allow to dry and vacuum. Vinyl All Purpose cleaner (Windex or Formula 409) Goo Gone 31

34 Ice Markers Spray the stained area with All Purpose cleaner and wipe off with paper towels. If stain remains, use Goo Gone per the manufacturer s direction. Repeat as needed. Vinyl floor no wax All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Whiteboard Mr. Clean Magic Eraser All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. If stain remains, use Mr. Clean Magic Eraser per the manufacturer s direction. Repeat as needed. Wood (painted) All Purpose cleaner (Windex or Formula 409) Citrus type cleaner Spray the stained area with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Spray the citrus cleaner on the stained surface and allow to rest for a few minutes. 32

35 Blot up excess cleaner using a pad of paper towels and allow the area to dry completely. Repeat as needed. Wood paneling All Purpose cleaner (Windex or Formula 409) Spray the stained surface with All Purpose cleaner and wipe off with paper towels. Repeat as needed. Ice Markers 33

36 Appliance Nail polish remover Soft Scrub (mild abrasive cleanser) nail polish remover, blot the remaining stain and rinse. Carpet Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Chalkboard slate or green Nail polish remover 34

37 Soft Scrub (mild abrasive cleanser) Markers nail polish remover, blot the remaining stain and rinse. Clothing or fabrics Laundry detergent Bleach for colored clothing (Clorox 2 or Biz ) Cotton ball Rinse stain from the fabric with cold water until no more color is being removed. Place fabric on paper towels and saturate with alcohol using a cotton ball to blot the stain. Replace the paper towels as often as needed. Wash in hot water with laundry detergent and bleach and rinse in warm water. Durable cloth car interiors Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Finished wood (paint, stain, varnish) 35

38 Markers Nail polish remover Soft Scrub (mild abrasive cleanser) nail polish remover, blot the remaining stain and rinse. Formica Nail polish remover Soft Scrub (mild abrasive cleanser) nail polish remover, blot the remaining stain and rinse. Marble Nail polish remover Soft Scrub (mild abrasive cleanser) nail polish remover, blot the remaining stain and rinse. 36

39 Microfiber fabrics Markers Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Painted walls Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Paneling Nail polish remover Soft Scrub (mild abrasive cleanser) nail polish remover, blot the remaining stain and rinse. 37

40 Markers Plastic Nail polish remover Soft Scrub (mild abrasive cleanser) nail polish remover, blot the remaining stain and rinse. Tile Nail polish remover Soft Scrub (mild abrasive cleanser) nail polish remover, blot the remaining stain and rinse. Upholstery Upholstery/rug shampoo Capture (spot and soil remover) 38

41 Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Vinyl flooring no wax Nail polish remover Soft Scrub (mild abrasive cleanser) nail polish remover, blot the remaining stain and rinse. Markers 39

42 Metallic Markers Appliances Soft Scrub (mild abrasive cleanser) Formula 409 Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. Carpet Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according the directions on the container. Chalkboard slate or green 40

43 Soft Scrub (mild abrasive cleanser) Formula 409 Metallic Markers Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. Durable cloth car interiors Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according the directions on the container. Fabric Bleach for colored clothing (Clorox 2 or Biz ) Laundry detergent Rinse stain from the fabric with cold water until no more color is being removed. Place fabric on paper towels and saturate with alcohol using a cotton ball to blot the stain. Replace the paper towels as often as needed. Wash in hot water with laundry detergent and bleach and rinse in warm water. 41

44 Metallic Markers Finished wood (paint, stain, varnish) Soft Scrub (mild abrasive cleanser) Formula 409 Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. Formica Soft Scrub (mild abrasive cleanser) Formula 409 Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. Marble Soft Scrub (mild abrasive cleanser) Formula

45 Metallic Markers Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. Microfiber fabrics Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according the directions on the container. Painted wall Soft Scrub (mild abrasive cleanser) Formula 409 Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. Paneling 43

46 Soft Scrub (mild abrasive cleanser) Formula 409 Metallic Markers Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. Plastic Soft Scrub (mild abrasive cleanser) Formula 409 Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. Tile Soft Scrub (mild abrasive cleanser) Formula 409 Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. 44

47 Metallic Markers Upholstery Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according the directions on the container. Vinyl floor no wax Soft Scrub (mild abrasive cleanser) Formula 409 Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. 45

48 Twistables Markers Appliances Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Carpet Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Chalkboard slate or green Soft Scrub (mild abrasive cleanser) 46

49 Nail polish remover Twistables Markers nail polish remover, blot the remaining stain and rinse. Clothing or fabrics Laundry detergent Bleach for colored clothing (Clorox 2 or OxiClean powder) Rinse stain from fabric with cold water until no more color is being removed. Place fabric on paper towels and saturate with alcohol using a cotton ball to blot the stain. Replace the paper towels as often as needed. Wash in hot water with laundry detergent and bleach for colored clothing and rinse in warm water. Durable cloth car interiors Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Formica 47

50 Twistables Markers Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Marble Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Painted walls Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. 48

51 Painted wood Twistables Markers Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Paneling Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Plastic Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. 49

52 Twistables Markers Tile Soft Scrub (mild abrasive cleanser) Nail polish remover nail polish remover, blot the remaining stain and rinse. Upholstery Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Vinyl floor no wax Soft Scrub (mild abrasive cleanser) Nail polish remover 50

53 Twistables Markers nail polish remover, blot the remaining stain and rinse. 51

54 Washable Gel FX Markers Appliances Soft cloth Liquid dish soap Water Windex Use water, Windex window cleaner, Formula 409 cleaner, or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry paper towel to remove residue. Carpet Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Carpet 100% nylon 52

55 Spot Shot (carpet stain remover) Washable Gel FX Markers Blot stain with a damp sponge, changing the sponge as it picks up stain. If any stain remains, apply alcohol to a cotton ball and blot. If stain persists, apply alcohol to a cotton ball and place on the stain with a weight on the cotton ball. Cover with a glass jar or equivalent to keep the cotton ball moist overnight. If stain is still noticeable, apply Spot Shot as recommended on the container. SPECIAL NOTE: Do not leave Spot Shot on for more than 8 hours. Check after 4 hours. Chalkboard slate or green Soft cloth Liquid dish soap Water Windex Use water, Windex window cleaner, Formula 409 cleaner, or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry paper towel to remove residue. Clothing or fabrics Laundry detergent Bleach for colored clothing (Clorox 2 or OxiClean powder) If you notice the stain before laundering, rinse stain with hot water. Wash in hot water with laundry detergent for about 12 minutes (heavy soil cycle). Soak in OxiClean or Clorox 2 solution, according to the instructions on the container, for one hour and repeat laundry cycle. Repeated laundering should remove any residual stains. Durable cloth car interiors 53

56 Upholstery/rug shampoo Capture (spot and soil remover) Washable Gel FX Markers Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Finished wood (paint, stain, varnish) Water Soft cloth Soft Scrub Bleach (non abrasive cleanser) Apply Soft Scrub with bleach to a soft cloth and wipe the stain. After stain is removed, wipe the surface with a damp cloth to remove any residue. Special Note: The stain may not be removable from flat paint with the above products. You may need to lightly sand the stained area to remove all color and then repaint. Formica Soft cloth Liquid dish soap Water Windex Use water, Windex window cleaner, Formula 409 cleaner, or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry paper towel to remove residue. 54

57 Painted walls Washable Gel FX Markers Soft cloth Soft Scrub Bleach (non abrasive cleanser) Water Apply Soft Scrub with bleach to a soft cloth and wipe the stain. After stain is removed, wipe the surface with a damp cloth to remove any residue. Special Note: The stain may not be removable from flat paint with the above products. You may need to lightly sand the stained area to remove all color and then repaint. Paneling Soft cloth Liquid dish soap Water Windex Use water, Windex window cleaner, Formula 409 cleaner, or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry paper towel to remove residue. Plastic Soft cloth Water Liquid dish soap Windex Use water, Windex window cleaner, Formula 409 cleaner, or liquid dish soap to wash the 55

58 Washable Gel FX Markers surface. After washing, the surface should be wiped with a dry paper towel to remove residue. Plexiglass Soft cloth Liquid dish soap Water Windex Use water, Windex window cleaner, Formula 409 cleaner, or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry paper towel to remove residue. Porous surfaces Soft cloth Water Soft Scrub Bleach (non abrasive cleanser) Apply Soft Scrub with bleach to a soft cloth and wipe the stain. After stain is removed, wipe the surface with a damp cloth to remove any residue. Special Notes: The stain may not be removable from flat paint with the above products. You may need to lightly sand the stained area to remove all color and then repaint. Use very fine sandpaper on untreated wood, sand gently until color is gone. On grout use Soft Scrub with bleach to clean the stain. Scrubbable wallpaper Water Soft cloth 56

59 Soft Scrub Bleach (non abrasive cleanser) Liquid dish soap Washable Gel FX Markers Mix water and liquid dish soap and wash the area. Or, apply Soft Scrub with bleach to a soft cloth and wipe the stain. After stain is removed, wipe the surface with a damp cloth to remove any residue. Tile Soft cloth Liquid dish soap Water Windex Use water, Windex window cleaner, Formula 409 cleaner, or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry paper towel to remove residue. Upholstery Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Vinyl floor no wax 57

60 Water Liquid dish soap Washable Gel FX Markers Mix liquid dish soap with water and wipe stain. Using dry paper towels, remove any chalk like residue. Or, you may use Formula 409 cleaner to remove the stain. 58

61 Washable Markers Washable Dry Erase Markers Appliance Soft Scrub (mild abrasive cleanser) Cotton ball Formula 409 Wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp rubbing alcohol, blot the remaining stain and rinse. For really tough stains, Soft Scrub could be used using the directions on the container. Carpet Spot Shot Instant Carpet Stain Remover (preferred method) Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply Spot Shot or upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Carpet 100% nylon 59

62 Spot Shot (carpet stain remover) Washable Markers & Washable Dry Erase Markers Blot stain with a damp sponge, changing the sponge as it picks up stain. If any stain remains, apply alcohol to a cotton ball and blot. If stain persists, apply alcohol to a cotton ball and place on the stain with a weight on the cotton ball. Cover with a glass jar or equivalent to keep the cotton ball moist overnight. If stain is still noticeable, apply Spot Shot as recommended on the container. Special Note: Do not leave Spot Shot on for more than 8 hours. Check after 4 hours. Chalkboard slate or green Soft Scrub (mild abrasive cleanser) Cotton ball sponge, work in a circular motion and rinse. If stain remains, saturate a cotton ball with alcohol and blot the stain and rinse. Clothing or fabrics Laundry detergent Bleach for colored clothing (Clorox 2 or OxiClean powder) If stain is noticed before laundering, rinse with hot water. Wash in hot water with laundry detergent for about 12 minutes (heavy soil cycle). Soak in a solution of Oxi Clean or Clorox 2 according to the instruction on the container for one hour. Repeat laundry cycle. Repeat laundering should remove any residual stains. 60

63 Durable cloth car interiors Washable Markers & Washable Dry Erase Markers Upholstery/rug shampoo Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Finished wood (paint, stain, varnish) Soft Scrub (mild abrasive cleanser) Cotton ball sponge, work in a circular motion and rinse. If stain remains, saturate a cotton ball with alcohol and blot the stain and rinse. Formica Soft Scrub (mild abrasive cleanser) Cotton ball sponge, work in a circular motion and rinse. If stain remains, saturate a cotton ball with alcohol and blot the stain and rinse. 61

64 Washable Markers & Washable Dry Erase Markers Marble Marble cleaner Formula 409 If using a marble cleaner, use per the directions on the container. If using Formula 409, wipe the stain with a damp sponge. If any stain remains, apply Formula 409 with a damp sponge, work in a circular motion and rinse. If the stain persists, saturate a cotton ball with rubbing alcohol, blot the remaining stain and rinse. Painted walls Soft Scrub (mild abrasive cleanser) Cotton ball sponge, work in a circular motion and rinse. If stain remains, saturate a cotton ball with alcohol and blot the stain and rinse. Paneling Soft Scrub (mild abrasive cleanser) Cotton ball 62

65 Washable Markers & Washable Dry Erase Markers sponge, work in a circular motion and rinse. If stain remains, saturate a cotton ball with alcohol and blot the stain and rinse. Plastic Soft Scrub (mild abrasive cleanser) Cotton ball sponge, work in a circular motion and rinse. If stain remains, saturate a cotton ball with alcohol and blot the stain and rinse. Tile Soft Scrub (mild abrasive cleanser) sponge, work in a circular motion and rinse. If stain remains, saturate a cotton ball with alcohol, blot the stain and rinse. Upholstery Upholstery/rug shampoo Capture (spot and soil remover) 63

66 Washable Markers & Washable Dry Erase Markers Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Vinyl flooring no wax Blot stain with a damp sponge, changing the sponge as it picks up stain. If any stain remains, apply alcohol to a cotton ball and blot. If stain persists, apply alcohol to a cotton ball and place on the stain with a weight on the cotton ball. Cover with a glass jar or equivalent to keep the cotton ball moist overnight. Whiteboard Clorox wipe Soft Scrub (mild abrasive cleanser) Damp paper towel Damp sponge If marker will not dry erase off whiteboard, try wiping off with a damp paper towel. If stain remains, use a Clorox wet wipe over the surface, or apply Soft Scrub with a damp sponge, work in a circular motion. If stain remains, wipe with cotton ball saturated with rubbing alcohol. If stain persists, place the whiteboard in direct sunlight for a few weeks until the stain fades. 64

67 Washable Window Markers Appliances Water Soft cloth Liquid dish soap Windex Use water, Windex window cleaner, Formula 409 cleaner or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry towel to remove chalk like residue. Auto body Soap for automobiles Water Using soap for automobiles and water, wash the auto body. If stain remains, repeat washing. For additional assistance, contact a local auto body shop. Carpet Upholstery/rug shampoo Capture (spot and soil remover) 65

68 Washable Window Markers Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Carpet 100% nylon Spot Shot (carpet stain remover) Blot stain with a damp sponge, changing the sponge as it picks up stain. If any stain remains, apply alcohol to a cotton ball and blot. If stain persists, apply alcohol to a cotton ball and place on the stain with a weight on the cotton ball. Cover with a glass jar or equivalent to keep the cotton ball moist overnight. If stain is still noticeable, apply Spot Shot as recommended on the container. SPECIAL NOTE: Do not leave Spot Shot on for more than 8 hours. Check after 4 hours. Chalkboard slate or green Water Soft cloth Liquid dish soap Windex Use water, Windex window cleaner, Formula 409 cleaner or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry towel to remove chalk like residue. Clothing or fabrics 66

69 Laundry detergent Bleach for colored clothing (Clorox 2 or OxiClean powder) Washable Window Markers If you notice the stain before laundering, rinse stain with hot water. Wash in hot water with laundry detergent for about 12 minutes (heavy soil cycle). Soak in OxiClean or Clorox 2 solution, according to the instructions on the container, for one hour and repeat laundry cycle. Repeated laundering should remove any residual stains. Durable cloth car interiors Upholstery/rug shampoo Capture (spot and soil remover) Dampen a sponge with alcohol and use a blotting motion to absorb the marker stain, changing the sponge as often as needed. Apply upholstery/rug shampoo according to the directions on the container. If stain remains, use Capture spot and soil remover according to the directions on the container. Finished wood (paint, stain, varnish) Soft cloth Soft Scrub Bleach (non abrasive cleanser) Water Apply Soft Scrub with bleach to a soft cloth and wipe the stain. After stain is removed, wipe the surface with a damp cloth to remove any residue. Special Note: The stain may not be removable using the above product. You may need to lightly sand the stained area to remove all color and then repaint. Formica 67

70 Washable Window Markers Water Soft cloth Liquid dish soap Windex Use water, Windex window cleaner, Formula 409 cleaner or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry towel to remove chalk like residue. Glass Water Soft cloth Liquid dish soap Windex Use water, Windex window cleaner, Formula 409 cleaner or liquid dish soap to wash the surface. After washing, the surface should be wiped with a dry towel to remove chalk like residue. Painted walls Soft cloth Soft Scrub Bleach (non abrasive cleanser) Water Apply Soft Scrub with bleach to a soft cloth and wipe the stain. After stain is removed, wipe the surface with a damp cloth to remove any residue. Special Note: The stain may not be removable from flat paint using the above products. You may need to lightly sand the stained area to remove all color and then repaint. 68

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