NAH Professionals FOR HEALTH CARE STAFFING.

Transcription

1 NAH Professionals FOR HEALTH CARE STAFFING

2 About Us Our staff. Your peace of mind. Now you don t have to just hope for the best when you re using temporary nursing and care staff. NAH Professionals staff are widely recognised as one of the best in the industry. We specialise in the supply of temporary nursing, care and support staff to a wide range of customers including hospitals, care homes, prisons, sheltered accommodation, secure units and GP surgeries. Our flexible staffing service is based on the central objective of providing fully qualified trained staff to meet the needs of the customer. We work closely with our customers to understand their needs, and have developed an unparalleled range of innovative services based on the three principles of quality, service and value. Our reputation for only supplying the best quality staff is testament to the rigorous vetting and training procedures all new and existing workers are put through. We are committed to ensuring that all our staff are to the highest quality. We achieve this by putting every new applicant through at least 20 different checks before they can join the agency, followed by a comprehensive range of mandatory training courses to ensure they keep up to date on all areas of professional practice. NAH Professionals is registered with Care Quality Commission (CQC).

3 Service Assessment All of our nurses and care workers undergo regular appraisals, using feedback on their performance from our clients. Where necessary, training and development issues are identified and resolved, allowing our high standards to be maintained. Profiling We profile all our clients and match their precise requirements against our extensive staff database. We discuss with our customers their requirements, service type, shift patterns, staffing requirements, invoice, billing, experience, training, personality, location etc. A unique range of services We believe passionately that any flexible staffing service needs to be underpinned by three key ingredients; quality, service and value. Our service is designed to reflect these values and in doing so we deliver a comprehensive range of benefits that few can match. We believe that truly excellent care must start with the individual, and their actions and sense of responsibility. We recognise what is expected by the people we care for and the organisations on whose behalf we provide care. From the services we provide, to our staff and to the experience of our customers, we stand for quality. Spot Checks In close co-operation withour customers, we regularly undertake spot checks on our workers to ensure they continue to meet the standards we expect of them. Recruitment and Vetting A dedicated recruitment and vetting team, based at our Head Office, puts all new applicants through at least 20 different checks to ensure only the very highest calibre of staff are accepted by NAH Professionals.

4 Service One Hour call back No more wasted calls and endless waiting for agencies to get back to you. We promise to update you on our progress in meeting your staffing requirements within one hour of your original call to us, ifnot sooner. Transparent Pricing No hidden extras, no additional costs. Clear and detailed invoicing to allow quick and effective reconciliation. 24 Hour Availability All calls to our local branches are re-directed to our on-call teams outside of office hours. Once there, our sophisticated computer systems allow access to the same client and staff information as the local branch, meaning the service you receive is seamless. Account Management You want a person who understands your needs and the type of staff you require. We have a dedicated account manager for each of our clients to ensure there is a single point of contact. Managed Services NAH Professionals can help organisations save up to 15% off their current agency spend by taking on responsibility for coordinating and delivering all of their temporary staffing requirements. Preferred Provider Where clients commit to using NAH Professionals as their preferred provider of agency staff, we offer enhanced discounts that reflect the value of the business they entrust with us. Over time this results in significant savings compared to using agencies on an adhoc basis.

5 NAH Professionals FOR HEALTH CARE STAFFING CONTACT US: NAH Professionals, Blue Tower, Media City UK, Manchester, M50 2ST Phone Fax : : info@nahprofessionals.co.uk