Recruitment Pack Next Step!

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1 Recruitment Pack Next Step! Role: Asset Performance Data Analyst Location: Birchwood, Warrington Salary: 33,600 to 42,210 per annum, plus excellent benefits Contract term: Permanent Closing date for applications: Tuesday 1 st September at 5:00pm Vacancy reference no: 1246

2 Dear Candidate Thank you for your interest in working with Your Housing Group. We hope this Recruitment Pack will help you to understand why this is a challenging and rewarding place to work and how we can help you to develop your skills and your career with us. Our mission is transforming your lives and your communities and our people are at the heart of helping us to achieve this. When people join us we want to encourage them to develop and grow their skills and knowledge with us, ensuring they are inspired to be the best they can be from the moment they join us, to feel proud to be part of Your Housing Group and excited about their future working here as part of the Team. We have included some information in this pack which will explain a little more about Your Housing Group, the role we are recruiting to, the support we will give to you in your role if you join us and how you will be rewarded. We hope this will encourage you to take Your Next Step and express an interest in joining us. If you would like more information about us, and the achievements and talents of those who already work with us, you can access this via our website /careers In the meantime, we look forward to hearing from you and may I wish you every success with your application. Kind regards Recruitment Team

3 Role Profile JOB PURPOSE: To support the Head of Asset Performance in maintaining accurate asset information and data. Updating, reporting and implementation of the asset management system. Implementation of processes and procedures across Asset Management, Delivery and Energy. Work closely with key internal colleagues, property team and residents in order to ensure accurate and consistent data is reported across the Group and support the development of option appraisals for investment, divestment and management of stock. KEY RESPONSIBILITIES 1 Working closely with the Neighbourhood Planning Manager and stock condition surveyors, delivery and energy teams to undertake day to day management of asset management systems and data. 2 Implement standard processes and procedures across the Asset Management team, and ensure accurate and consistent data is recorded and reported across the Group. 3 Liaise closely with responsive and void repairs, development, delivery and energy teams and collate all component completions and tenant refusals. Prepare Asset Management software generic interface and import data. 4 Prepare periodic property attribute/repair reports and analyse data to identify missing and poor stock condition and asset data. Review DH performance and produce DH reports in order for DH failures to be validated and Keystone updated. 5 Collate, monitor and report on Key Performance Indicators across the Asset Management Team and produce the monthly Asset Management Dashboard. 6 Responsible for continuous improvement, service level agreements, ensuring the Asset Management team are updated on new processes and procedures 7 Work effectively with central and local teams to ensure that new assets and sold assets and critical data is deleted / added or amended on the database and produce monthly reports to confirm compliance. 8 Ensure effective communication between all teams, to disseminate key data in relation to proposed programmes. Ensure Orchard User defined codes are accurate and updated in a timely manner. 9 Oversee the preparation of all communication to residents in relation to Asset Management team activities and where appropriate promote the Group in a positive manner. 10 Implement effective systems to review and audit data quality and take action to resolve any issues identified, including the identification of new critical data needed to support the business. KNOWLEDGE/ SKILLS/ EXPERIENCE COMPETENCIES Results focus Team work Problem solving and decision making Customer relationship management Responsibility and ownership Contributing specialist expertise Attention to detail Change Management Experience of management of stock condition data, implementation of processes and procedures and service

4 improvement plans. Ability to communicate with Asset Management teams, Communities, Your Response colleagues and residents. Ability to promote the good practice of Your Housing Group. Trained in the use of SQL for adhoc reporting ADDITIONAL ROLE INFORMATION: Context/Environment: Working Relationships: Will be an operational contact for Your Housing Group with Communities and Your Response staff, Asset management colleagues and residents. Additional Information Post has Group wide responsibility and will be required to travel throughout the Group to attend meetings and roll out processes and procedures. Based at 602, Birchwood Park, Birchwood, Warrington WA3 6ZN

5 Rewards Our people are integral to our success, so we offer a total reward package which recognises your contribution and which is competitive across the sector. Our standard benefits package and our flexible benefits allow you to shape benefits to suit your lifestyle. Learning passport for your role Annual leave of 22 days plus Bank Holidays with an additional 1 day for every completed 2 years service 3 days discretionary holiday at Christmas Contributory Pension Scheme Healthcare Cash Plan Family-friendly entitlements Maternity, paternity and adoption leave benefits Dependent on your role you may benefit from: Essential car user allowance We also offer a range of flexible benefits: The opportunity to buy and sell holidays Salary sacrifice car scheme Childcare voucher scheme Cycle to work scheme Savings club The opportunity to pay for additional healthcare cover Access to a range of discounts from well-known providers

6 Development As part of your journey with us an induction plan will support you, not only in your first few days but also in your on-going time with us. It will help you find some key information to navigate your way around and quickly learn about our promises to you and what we expect in return. We want to encourage our people to develop and grow their skills and knowledge, to ensure they are inspired and enjoy being part of a team and are proud to be working for Your Housing Group. Whatever your role we have specific learning and development to support you on an on-going basis and are proud to have achieved our award of Gold Status accreditation from the Investors in People (IiP) framework. We also offer corporate training for new starters to ensure we inspire you to be the best you can be from the moment you join us.

7 Our Values We have three core values which underpin our vision to transform lives and communities. These values are embedded in everything we do and show our employees and customers what we are all about and how we do things at Your Housing Group.

8 Housing Group Your Housing Group is one of the UK s largest social housing providers with over 33,000 homes across the North West, Yorkshire and the Midlands. As well as a wide range of homes for social and affordable rent, Your Housing Group also provides homes for sale and shared ownership as well as Extra Care housing, sheltered and supported accommodation for older people and young adults. What We Do We Manage Homes: The majority of our general needs housing is for affordable rent. We offer a range of homes from one to five bedroom houses and flats. This stock is managed by the regional communities team. We Sell Homes: We also have a mixture of different forms of home ownership or non-social housing ie market rent and keyworker/nhs stock. We also offer specialist housing for people over 55 to buy. We Support People: For those residents who require a little extra support, we provide sheltered, retirement living and supported accommodation for older people and younger adults. We Build Homes: Your Housing Group is leading the way in several areas of development. Private Finance Initiative (PFI) Joint Ventures Retirement Living Regeneration Affordable Housing With developments across the North West, Yorkshire and the Midlands Your Housing Group offers quality, affordable housing for a wide range of people. We Deliver Value for Money: Your Housing Group is wholly committed to optimising its assets, capabilities and resources in the pursuit of transforming communities and changing the lives of those we serve. We are a commercial business with a social heart. By focusing upon business effectiveness we drive value for money in everything that we do.

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