Environment Sustainability & Highways

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Environment Sustainability & Highways"

Transcription

1 Job Title: ICT Contract Manager Job Grade: Band 5 Directorate: Environment Sustainability & Highways Job Reference Number: P01265 The Role The ideal candidate for this role would be a perceptive, technically competent and experienced ICT contract management professional with demonstrable experience of managing complex ICT provision contracts in the education/pfi sector. The role will require strong managerial, analytical and communication skills and the ability to manage complex and multi-dimensional relationships within structured contractual processes. Job Purpose Delivering identified benefits through professional contract and stakeholder management for the 6m BSF ICT contract. Key Accountabilities Day-to-day liaison with the Local Education Partnership and ICT contractor to ensure effective management of the contract on behalf of Essex County Council through the development of a full understanding of the operation and conditions of the ICT contract. Ensuring financial, administrative, contractual key performance indicators and other operational commitments are met and audited with planned and random spot checks to satisfy ECC that performance is being measured and reported reliably, accurately and comprehensively. Preparation, maintenance and monitoring of budgets for the facilities being managed, in order to pro-actively control expenditure. Ensuring that all Unitary Charge and other invoices submitted by the ICT contractor are correct.

2 Ensuring that user change requests, variations and complaints are logged, evaluated, and prioritised, in accordance with agreed processes issuing Authority instructions for change. Preparing reports and attending meetings as required to report on the status of the ICT contract Support the negotiation and agreement of ICT Contracts for new projects and Additional Services within the New Project Approval Process Commissioning and delivering the provision of technical, financial and legal advice on contractual matters. To fully engage with the BSF Senior Project Managers and others to ensure the ongoing ICT FM contract management of new waves of delivery is seamlessly transitioned into the contract management function. To monitor and ensure the continuous improvement obligations under the contract are being met and apply mechanisms in the contract to rectify and underperformance, including dispute resolution procedures Ensuring compliance with ECC policies and procedures. Agreeing benchmarking or market testing arrangements and outputs, provided for in the contract, with the contractor. To ensure that ICT contract management documentation is maintained to appropriate standards, To ensure information is organised in a systematic fashion to enable auditors/inspectors to perform an audit trail through the operation of the contract. To carry out specific requirements identified in operational Major Programmes & Infrastructure department Business Plan and my performance objectives to ensure delivery of clearly defined outcomes within agreed resources.

3 Critically appraise the quality of own/others practice and challenge this within identified forums. To maintain a sound understanding and awareness of relevant new and emerging technologies To ensure that project governance and management processes reflect best industry practice. To represent the Major Programmes & Infrastructure Group and specialist professional interests where appropriate on regional, county-wide and local strategic planning partnerships as well as internal networks, including political members. To demonstrate effective communication and engagement with all service users and customers (internal & external) as well as other key stakeholders and senior managers on daily business issues as well as future service solutions Ensuring that all aspects of the Essex County Council Equal Access to Opportunity Policy and other staff care policies, commitment to consumer involvement and partnership are considered within working practices and during the development and reporting of any new initiatives. To be aware of any project related risks retained by the Authority and be responsible for monitoring and managing these risks where appropriate. To manage other ICT contracts associated with the provision of services to schools or ECC as directed. Knowledge, Skills and Experience Significant experience in managing ICT contracts particularly within the education sector Complete understanding of the operation of payment and performance mechanisms.

4 Knowledge of the PPP / PFI service delivery regimes ideally in the education sector. Strong motivational and communication skills Negotiating skills A working knowledge of project management techniques and methodologies The ability to influence individuals at all levels, both internally and externally. Adept in financial management and service auditing to ensure compliance with our service agreements. Microsoft Word, Excel, and PowerPoint knowledge and experience of using at an intermediate level. An understanding of other software applications in order to identify their potential in supporting and developing this function. Good understanding of Change Management theories and experience of the practical application. Values and Behaviours Customer Focused & Proactive Working together we proactively engage with our customers and listen to their needs in order to continuously improve our service Develops and delivers effective systems that enable the delivery of a quality customer service Uses customer insight to create an environment where customer service is valued, recognised and seen as a priority Proactively engage with our customers to deliver innovative and exceptional service. Make decisions that are mutually beneficial to the customer and the authority Use customer feedback to understand what good looks like to improve service delivery & measure performance Identify key measurable targets to continuously improve customer satisfaction

5 Enabling & Empowering Working together, we provide confidence and trust to support the delivery of the right services for our customers. Creates an environment that promotes self-development, openness and innovation Delegate effectively in order to achieve greater empowerment and accountability within set clear parameters Create a culture through personal behaviours that promotes inclusion Demonstrates an understanding of the political environment and makes decisions / takes action appropriately Communicates openly with others to improve levels of understanding and engagement Effective & Efficient Working together we will achieve our objectives in the best possible way, so that we deliver the results that make the biggest difference to the people we serve. Continually seeks new ways to introduce best practice in order to reduce duplication, bureaucracy and waste Develop and implement new ways of working to stretch performance, improve efficiency and deliver value for money Empowers others to innovate and challenge current practices Takes ownership for the implementation of corporate initiatives to help deliver change and continuous improvement. Safeguarding Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. Pre-Employment Checks appropriate to this Job Profile Essex County Council (ECC) is committed to ensuring all recruitment is undertaken fairly, effectively, safely and in accordance with legislation. The information below provides pre-employment screening guidance for candidates applying to this job at Essex County Council.

6 Role Requirement: Not working with children or vulnerable adults and with no access to sensitive information relating to children or vulnerable adults Pre-Employment Check Self Declaration (Unspent convictions only) References Definition A declaration of unspent convictions must be completed by all employees who do not work directly with vulnerable adults or children A minimum of two employer references will be required -one of which must be the last employer. Any gaps of 4 weeks or more will be explored by the manager at interview stage. Where appropriate additional character references will be taken up Medical Eligibility / Right to work in the UK Regulatory qualifications and professional registration (subject to role) All new recruits and employees whose role changes significantly are required to complete a medical health questionnaire Proof is required and original documentation will be sought i.e. passport or full birth certificate Original qualification certificates and proof of registration with a professional body is required (if applicable)

Finance Business Partner

Finance Business Partner Job Title: Finance Business Partner Job Grade: Band 6 Band 7 Directorate: Job Reference Number: Corporate Services P01410 The Role Part of a Finance Business Partnering Team, you will report to the Senior

More information

(Financial Accounting Team)

(Financial Accounting Team) Job Title: Accounting Technician (Financial Accounting Team) Job Grade: Band 3 Band 4 Directorate: Finance Job Reference Number: P02279 The Role As part of the Financial Compliance Team, you will report

More information

Job Grade: Band 5. Job Reference Number:

Job Grade: Band 5. Job Reference Number: Job Title: Business Analyst Job Grade: Band 5 Directorate: Job Reference Number: People and Transformation P01216 The Role: This is a challenging role working with and across all services to support the

More information

Best Interests Assessor Senior Practitioner

Best Interests Assessor Senior Practitioner Job Title: Best Interests Assessor Senior Practitioner Job Grade: Band 5 Directorate: Adults, Health and Community Wellbeing The Role Job Reference Number: P02163 To assist with the quality checking and

More information

To act as the area coroner in the Coronial Jurisdiction of Essex.

To act as the area coroner in the Coronial Jurisdiction of Essex. Job Title: Area Coroner for Essex Directorate: Customer Services Job Reference Number: P02378 The Role In partnership with Essex County Council, the Senior Coroner for Essex and the Coroners Service Manager

More information

Target Tracker Helpline & Technical Support Officer

Target Tracker Helpline & Technical Support Officer Job Title: Target Tracker Helpline & Technical Support Officer Job Grade: Band 2 to middle of Band 3 Directorate: Job Reference Number: Schools, Children & Families P00587 The Role To provide a daily high

More information

Data Analysis Officer - Service Development Team

Data Analysis Officer - Service Development Team Job Title: Data Analysis Officer - Service Development Team Job Grade: Band 4-5 Directorate: Job Reference Number: Adults, Health and Community Wellbeing P01012 The Role Work closely with the Service Development

More information

Environment Sustainability and Highways

Environment Sustainability and Highways Job Title: Marketing Intelligence Officer Job Grade: Band 4 Directorate: Environment Sustainability and Highways Job Reference Number: P01851 The Role The Marketing Intelligence Officer will: Devise intelligence

More information

Strategy Manager: Business and Performance Management

Strategy Manager: Business and Performance Management Job Title: Strategy Manager: Business and Performance Management Job Grade: Band 7 Directorate: Job Reference Number: Schools, Children and Families P00905 The Role Deputise for the Head of Early Years

More information

Job Title: Business Continuity and Emergency Planning Support Officer

Job Title: Business Continuity and Emergency Planning Support Officer Date completed: 02.01.2014 Job Title: Business Continuity and Emergency Planning Support Officer Job Reference Number: P02368 Job Band: Band 4 Functional Area: Adult Operations Accountable to: Senior Operational

More information

Adults, Health & Community Wellbeing

Adults, Health & Community Wellbeing Job Title: Job Grade: Directorate: Job Reference Number: Treatment Specialist Band 6 (30 Hrs per week) Adults, Health & Community Wellbeing P00206 The Role To support the effective planning, development

More information

Business Support Service Development Manager

Business Support Service Development Manager Job Profile Job Title: Business Support Service Development Manager Date Completed: 17/12/2014 Job Reference Number: T5CS0021 Tier: Tier 5 Job Band: Band 6 Functional Area: Corporate Services Accountable

More information

Job Title: Customer Experience Specialist

Job Title: Customer Experience Specialist Date completed: Job Title: Customer Experience Specialist Job Reference Number: P02367 Job Band: Band 5 Functional Area: Customer Services Accountable to: Customer Experience and Service Development Manager

More information

Job Profile. Job Title: School Communications Officer. Date Completed: June 5 th 2014. Job Reference Number: T5PC004. Tier: Tier 5. Job Band: Band 3.

Job Profile. Job Title: School Communications Officer. Date Completed: June 5 th 2014. Job Reference Number: T5PC004. Tier: Tier 5. Job Band: Band 3. Job Title: School Communications Officer Date Completed: June 5 th 2014 Job Reference Number: T5PC004 Tier: Tier 5 Job Band: Band 3. Functional Area: People Commissioning Accountable to: Lead Strategic

More information

Lead Specialist Teacher: Autism and Social Communication Difficulties

Lead Specialist Teacher: Autism and Social Communication Difficulties Job Title: Lead Specialist Teacher: Autism and Social Communication Difficulties Job Grade: MPR/UPR + SEN maximum +TLR2 of 5,118 Directorate: Job Reference Number: Schools, Children and Families P00367a

More information

Senior CAMHS Educational Psychologist (Child and Adolescent Mental Health Service)

Senior CAMHS Educational Psychologist (Child and Adolescent Mental Health Service) Job Title: Job Grade: Directorate: Job Reference Number: Senior CAMHS Educational Psychologist (Child and Adolescent Mental Health Service) Soulbury Salary Range (B) Points 1 4 plus up to 3 SPA Schools,

More information

Job Title: Customer Experience and Service Development Manager

Job Title: Customer Experience and Service Development Manager Date completed: Job Title: Customer Experience and Service Development Manager Job Reference Number: P02357 Job Band: Band 6 Functional Area: Customer Services Accountable to: Head of Customer Experience

More information

Job Title: Executive Director for Strategy, Transformation & Commissioning Support

Job Title: Executive Director for Strategy, Transformation & Commissioning Support Job Title: Executive Director for Strategy, Transformation & Commissioning Support Job Reference Number: T2STC1 Job Band: Band 13 Functional Area: Strategy, Transformation & Commissioning Support Accountable

More information

ICT Network Support - North East Children s Support Service (Colchester/Clacton)

ICT Network Support - North East Children s Support Service (Colchester/Clacton) Job Title: ICT Network Support - North East Children s Support Service (Colchester/Clacton) Job Grade: Band 3 Directorate: Job Reference Number: Schools, Children & Families P00591 The Role Provide general

More information

Job Profile. Postholder will be required to determine liability and quantum on claims made against the Authority.

Job Profile. Postholder will be required to determine liability and quantum on claims made against the Authority. Job Profile Job Title: Claims Handler Date Completed: October 2014 Job Reference Number: T7CS002 Tier: Tier 7 Job Band: Band 3 Functional Area: Corporate Services Accountable to: Insurance Manager Job

More information

Central Services. Business Support Service JOB DESCRIPTION

Central Services. Business Support Service JOB DESCRIPTION Central Services Business Support Service JOB DESCRIPTION POST: GRADE: Grade: Band 12 RESPONSIBLE TO: A Head of Business Support STAFF MANAGED: Team Leaders. In some instance, a Business Support Manager

More information

Group Manager Line management of a local team of 5-7 fte staff

Group Manager Line management of a local team of 5-7 fte staff Practice Manager Children s Social Care Role Profile: Practice Manager Grade: Grade 12 Accountable to: Accountable for: Role Context & Purpose Group Manager Line management of a local team of 5-7 fte staff

More information

INTRODUCTION. The Merlin Principles. The Elements of each Principle

INTRODUCTION. The Merlin Principles. The Elements of each Principle 0 INTRODUCTION The development of the Merlin Standard has been progressed as a joint exercise between the Department for Work and Pensions (DWP) and its providers operating in the Welfare to Work (W2W)

More information

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS

POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS Attachment 1 Position Title: Programs & Client Relations Manager Responsible to: Chief Executive Officer Responsibility: Programs Management and Client

More information

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources ROLE PROFILE Job Title Reports to Service area No. of staff responsible for Budget responsibility ( ) Performance Consultant (Fixed Term) Assistant Director for Human Resources HR 0 None Purpose of Job

More information

POSITION DESCRIPTION

POSITION DESCRIPTION POSITION DESCRIPTION Position Title: Reports to: DEVICES CATEGORY MANAGER MANAGER, DEVICES FUNDING Date: September 2014 PHARMAC S MISSION Our legislative objective is: to secure for eligible people in

More information

Suite Overview...2. Glossary...8. Functional Map.11. List of Standards..15. Youth Work Standards 16. Signposting to other Standards...

Suite Overview...2. Glossary...8. Functional Map.11. List of Standards..15. Youth Work Standards 16. Signposting to other Standards... LSI YW00 Youth Work National Occupational Standards Introduction Youth Work National Occupational Standards Introduction Contents: Suite Overview...2 Glossary......8 Functional Map.11 List of Standards..15

More information

To have an overview of ICT Administration and Technical support in order to provide a consultancy service to schools.

To have an overview of ICT Administration and Technical support in order to provide a consultancy service to schools. Job Description Job Title: Service Delivery Manager Team: Grade: PO7 Service: Education ICT Job Number: Date last updated: September 2015 SAFEGUARDING, EQUALITY AND DIVERSITY We are committed to safeguarding

More information

CDC 502 Support policies, procedures and practice to safeguard children and ensure their inclusion and well-being

CDC 502 Support policies, procedures and practice to safeguard children and ensure their inclusion and well-being Child Care Occupational Standard MQF Level 5 CDC 501 Establish and develop working relationships CDC 502 Support policies, procedures and practice to safeguard children and ensure their inclusion and well-being

More information

The ICMCI CMC Competence Framework - Overview

The ICMCI CMC Competence Framework - Overview This CMC Competence Framework specifies the cluster of related abilities, commitments, knowledge, and skills that a management consultant should demonstrate in practice in order to successfully complete

More information

JOB DESCRIPTION. Procurement and Contract Management Advisor. Commercial Procurement, Property, and Contracts Team

JOB DESCRIPTION. Procurement and Contract Management Advisor. Commercial Procurement, Property, and Contracts Team JOB DESCRIPTION POST: SERVICE: SECTION: Procurement and Contract Management Advisor Solicitor to the Council Commercial Procurement, Property, and Contracts Team BAND: 8 MAIN PURPOSE 1. Provide support

More information

Competency Based Recruitment and Selection

Competency Based Recruitment and Selection Competency Based Recruitment and Selection A Handbook for Managers 2010 March 2010 v2 1 March 2010 v2 2 Table of Contents Introduction...4 1. What are competencies?...4 2. Why use competencies for recruitment

More information

JOB DESCRIPTION. Position Title and Number: Senior Procurement Officer (100618) Health, Wellbeing & Commissioning

JOB DESCRIPTION. Position Title and Number: Senior Procurement Officer (100618) Health, Wellbeing & Commissioning JOB DESCRIPTION Position Title and Number: Senior Procurement Officer (100618) Grade: Department: Section: Responsible to: Responsible for: SO2 People Directorate Health, Wellbeing & Commissioning Team

More information

Role Context & Purpose

Role Context & Purpose Group Manager Children s Social Care Services Role Profile: Grade: Accountable to: Accountable for: Senior Manager Hay B Service Leader 3-6 direct line reports, plus circa 48 staff that these direct reports

More information

Procurement guidance Managing and monitoring suppliers performance

Procurement guidance Managing and monitoring suppliers performance Procurement guidance Managing and monitoring suppliers performance Procurement guidance: Managing and monitoring suppliers performance Page 2 of 16 Table of contents Table of contents... 2 Purpose of the

More information

QUALITY MANAGEMENT POLICY & PROCEDURES

QUALITY MANAGEMENT POLICY & PROCEDURES QUALITY MANAGEMENT POLICY & PROCEDURES Policy Statement Cotleigh Engineering Co. Limited specialises in the recruitment of engineering & technical personnel in the oil & energy, rail, civil engineering,

More information

JOB DESCRIPTION. Performance Improvement Officer (within Customer Services Team) Enquiries, Compliments and Complaints Co-ordinator

JOB DESCRIPTION. Performance Improvement Officer (within Customer Services Team) Enquiries, Compliments and Complaints Co-ordinator JOB DESCRIPTION ROLE: Performance Improvement Officer (within Customer Services Team) LEVEL: Level 6 SALARY BAND: up to 25682 RESPONSIBLE TO: RESPONSIBLE FOR: DEPARTMENT: Customer Services Manager Enquiries,

More information

Strategy & Planning Manager Executive Office Location: London Closing date: 27 September 2015

Strategy & Planning Manager Executive Office Location: London Closing date: 27 September 2015 Job title: Strategy & Planning Manager Executive Office Location: London Closing date: 27 September 2015 Contract type: Permanent About Teach First How much you achieve in life should not be determined

More information

Quality Assurance of Medical Appraisers

Quality Assurance of Medical Appraisers Quality Assurance of Medical Appraisers Recruitment, training, support and review of medical appraisers in England www.revalidationsupport.nhs.uk Contents 1. Introduction 3 2. Purpose and overview 4 3.

More information

LEVEL & SALARY Level 9 up to 39402 (Inclusive of 2% pay award effective 1 st April 2014)

LEVEL & SALARY Level 9 up to 39402 (Inclusive of 2% pay award effective 1 st April 2014) JOB DESCRIPTION: Human Resources Manager LEVEL & SALARY Level 9 up to 39402 (Inclusive of 2% pay award effective 1 st April 2014) RESPONSIBLE TO: Director of Human Resources and Organisational Development

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N J O B S P E C I F I C A T I O N DIRECTORATE: PEOPLE DIVISION/SECTION/UNIT: UNIT MANAGER: POST TITLE: JOB FAMILY & ROLE PROFILE: Child & Family Services Regional Adoption Manager Western Bay Business, Performance

More information

JOB DESCRIPTION ASSET MANAGEMENT OFFICER

JOB DESCRIPTION ASSET MANAGEMENT OFFICER JOB DESCRIPTION ASSET MANAGEMENT OFFICER Responsible to: Asset Manager Role of Property Team The Asset Management team provides a comprehensive property maintenance service to tenants including capital

More information

Manager, Procurement and Contracts

Manager, Procurement and Contracts Position description Position title: Reports to: Directorate: Contract Manager/Team Leader Manager, Procurement and Contracts Operations Date: May 2015 PHARMAC s mission Our legislative objective is: to

More information

Quality Assessment Framework Core Service Objectives

Quality Assessment Framework Core Service Objectives Quality Assessment Framework Core Service Objectives NIHE Supporting People Contents C1.1 Assessment and Support Planning...3 C1.2 Security, Health and Safety..11 C1.3 Safeguarding and Protection from

More information

POSITION INFORMATION DOCUMENT

POSITION INFORMATION DOCUMENT POSITION INFORMATION DOCUMENT Position Title: Senior Manager, ICT Contracts Classification Code: ASO8 Division: ICT Services Directorate: ICT Contracts & Performance Management Type of Appointment: Branch:

More information

POST DESCRIPTION AND PERSON SPECIFICATION

POST DESCRIPTION AND PERSON SPECIFICATION POST SALARY HOURS OF DUTY LOCATION REPORTING TO RESPONSIBLE FOR PAYMENT OFFICER 21,506 23,685 (SUBJECT TO REVIEW) 35 Hours per Week TO BE ADVISED Finance Manager Finance Assistants KEY RESPONSIBILITIES

More information

EDUCATION PPP PROJECTS Pre-FINANCIAL CLOSE KEY STAGE REVIEW SCOTTISH EXECUTIVE FINANCIAL PARTNERSHIPS UNIT

EDUCATION PPP PROJECTS Pre-FINANCIAL CLOSE KEY STAGE REVIEW SCOTTISH EXECUTIVE FINANCIAL PARTNERSHIPS UNIT Twinning PPP CZ: Annex 4 to Component 2 fact-finding report EDUCATION PPP PROJECTS Pre-FINANCIAL CLOSE KEY STAGE REVIEW SCOTTISH EXECUTIVE FINANCIAL PARTNERSHIPS UNIT June 2006 Pre-FC Education KSR June

More information

January 2016. Communications Manager: Information for Candidates

January 2016. Communications Manager: Information for Candidates January 2016 Communications Manager: Information for Candidates Thank you for expressing interest in the role of Communications Manager. We have compiled this information pack to tell you more about The

More information

Appendix 1: Performance Management Guidance

Appendix 1: Performance Management Guidance Appendix 1: Performance Management Guidance The approach to Performance Management as outlined in the Strategy is to be rolled out principally by Heads of Service as part of mainstream service management.

More information

SPECIALIST TENANCIES MANAGER PERSON SPECIFICATION

SPECIALIST TENANCIES MANAGER PERSON SPECIFICATION SPECIALIST TENANCIES MANAGER PERSON SPECIFICATION The Selection Panel has identified this comprehensive specification for the ideal candidate and will use this to examine the internal candidate(s) who

More information

Lecturer Job Description - Maths Graduate

Lecturer Job Description - Maths Graduate Lecturer Job Description - Maths Graduate Date : May 2014 Reports to : Section Leader, Skills for Life Introduction Bicton College s Values are embodied in the following statements: We are student focussed

More information

Headteacher: Tom Sherrington MSc. 8 Highbury Grove London N5 2EQ 020 7288 8900 admin@highburygrove.islington.sch.uk www.highburygrove.islington.sch.

Headteacher: Tom Sherrington MSc. 8 Highbury Grove London N5 2EQ 020 7288 8900 admin@highburygrove.islington.sch.uk www.highburygrove.islington.sch. Headteacher: Tom Sherrington MSc 8 Highbury Grove London N5 2EQ 020 7288 8900 admin@highburygrove.islington.sch.uk www.highburygrove.islington.sch.uk October 2015 Dear Applicant School Business Manager

More information

BOROUGH OF POOLE JOB DESCRIPTION

BOROUGH OF POOLE JOB DESCRIPTION BOROUGH OF POOLE JOB DESCRIPTION SERVICE UNIT: Culture and Community Learning JOB TITLE: REF No: GRADE: I JE REF No: MLOGI RESPONSIBLE TO: Museum and Arts Manager WORKING DAYS: 2 days (14.8 hours) a week

More information

Northern Ireland Social Care Council. Job Description

Northern Ireland Social Care Council. Job Description Northern Ireland Social Care Council Job Description Post: Location: Band: Reporting to: Responsible to: Head of Workforce Development Northern Ireland Social Care Council, 7 th Floor, Millennium House,

More information

Job Description Payroll Service Specialist Band 7

Job Description Payroll Service Specialist Band 7 Job Description Payroll Service Specialist Band 7 Post: Payroll Shared Service Specialist Band: 7 Location: College Street, Belfast Reports to: Head of Payroll Service Responsible to: Assistant Director

More information

January 2016. Brand and Campaigns Executive: Information for Candidates

January 2016. Brand and Campaigns Executive: Information for Candidates January 2016 Brand and Campaigns Executive: Information for Candidates Thank you for expressing interest in the role of Brand and Campaigns Executive. We have compiled this information pack to tell you

More information

Human Services Quality Framework. User Guide

Human Services Quality Framework. User Guide Human Services Quality Framework User Guide Purpose The purpose of the user guide is to assist in interpreting and applying the Human Services Quality Standards and associated indicators across all service

More information

BSBCUE607 Manage customer engagement centre staffing

BSBCUE607 Manage customer engagement centre staffing BSBCUE607 Manage customer engagement centre staffing Release: 1 BSBCUE607 Manage customer engagement centre staffing Modification History Release Release 1 Comments This version first released with BSB

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N APPENDIX 3 J O B S P E C I F I C A T I O N DIRECTORATE: DIVISION/SECTION/UNIT: Information & Business Change UNIT MANAGER: ICT Services Manager POST TITLE: Software Solutions Architect JOB FAMILY & ROLE

More information

Job description: Human Resources (HR) Assistant

Job description: Human Resources (HR) Assistant Job description: Human Resources (HR) Assistant Responsible to: Human Resources Manager Period of Notice: One calendar month Pay scale: RSD 44 Job Purpose: To assist in the provision of a comprehensive

More information

Nursing & Midwifery Learning Disability Liaison Nurse Acute Services Band 7 subject to job evaluation. Trustwide

Nursing & Midwifery Learning Disability Liaison Nurse Acute Services Band 7 subject to job evaluation. Trustwide PLYMOUTH HOSPITALS NHS TRUST JOB DESCRIPTION Job Group: Job Title: Existing Grade: Directorate/Division: Unit: E.g., Department, Area, District Location: Reports to: Accountable to: Job Description last

More information

VPQ Level 6 Business, Management and Enterprise

VPQ Level 6 Business, Management and Enterprise VPQ Level 6 Business, Management and Enterprise VPQ Level 6 Certificate in Business, Management and Enterprise The VPQ Level 6 Certificate in Business, Management and Enterprise is a 30 credit qualification.

More information

1. To ensure the College desktop virtual environment is appropriately configured to maintain security and optimal performance.

1. To ensure the College desktop virtual environment is appropriately configured to maintain security and optimal performance. JOB DESCRIPTION Job Title: Grade: Hours: Location: Department: Accountable to: Virtual Desktop Engineer Support Grade F 37 hours per week (pro-rata) Framwellgate Moor Campus ICT Job Purpose The holder

More information

ONLINE, DISTANCE AND BLENDED LEARNING

ONLINE, DISTANCE AND BLENDED LEARNING ONLINE, DISTANCE AND BLENDED LEARNING SCHEME DOCUMENT BRITISH ACCREDITATION COUNCIL FOR INDEPENDENT FURTHER AND HIGHER EDUCATION CONTENTS 1. INTRODUCTION...1 2. ELIGIBILITY FOR ACCREDITATION...2 3. ACCREDITATION

More information

JOB DESCRIPTION. Provide technical support and maintenance for college IT systems and key applications.

JOB DESCRIPTION. Provide technical support and maintenance for college IT systems and key applications. JOB DESCRIPTION POST TITLE: IT SYSTEMS ENGINEER POST REF: 15/194 REPORTS TO: COMPUTING SUPPORT MANAGER DATE: JULY 2015 JOB PURPOSE: Provide technical support and maintenance for college IT systems and

More information

Department of Communities Child Safety and Disability Services. Human Services Quality Standards. Great state. Great opportunity.

Department of Communities Child Safety and Disability Services. Human Services Quality Standards. Great state. Great opportunity. Department of Communities Child Safety and Disability Services Human Services Quality Standards Great state. Great opportunity. a Human Services Quality Standards Overview The Human Services Quality Framework

More information

JOB DESCRIPTION. My Place, 62 Bethel Street, Norwich. Responsible for: - Job Purpose:

JOB DESCRIPTION. My Place, 62 Bethel Street, Norwich. Responsible for: - Job Purpose: JOB DESCRIPTION Job Title: Support Worker Location: My Place, 62 Bethel Street, Norwich Responsible to: Housing Manager Responsible for: - Job Purpose: To provide a safe, supportive and secure environment

More information

JOB DESCRIPTION. TITLE: Corporate Property Manager SALARY RANGE: 55,000-70,000

JOB DESCRIPTION. TITLE: Corporate Property Manager SALARY RANGE: 55,000-70,000 TITLE: Corporate Property Manager SALARY RANGE: 55,000-70,000 JOB DESCRIPTION DEPARTMENT: Property Management Services REGION: North East / North West / Midlands / London / South ACCOUNTABILITIES: The

More information

INDEPENDENT HIGHER EDUCATION INSTITUTION

INDEPENDENT HIGHER EDUCATION INSTITUTION INDEPENDENT HIGHER EDUCATION INSTITUTION SCHEME DOCUMENT BRITISH ACCREDITATION COUNCIL FOR INDEPENDENT FURTHER AND HIGHER EDUCATION COLLEGE ACCREDITATION SCHEME CONTENTS 1. INTRODUCTION...1 2. ELIGIBILITY

More information

Annual Plan Part C. SOCIAL CARE BUSINESS SUPPORT SERVICE PLAN 2011-2014 March 2011

Annual Plan Part C. SOCIAL CARE BUSINESS SUPPORT SERVICE PLAN 2011-2014 March 2011 Annual Plan Part C SOCIAL CARE BUSINESS SUPPORT SERVICE PLAN 2011-2014 March 2011 SECTION 1 STRATEGIC OVERVIEW OF SERVICE The Business Support Service delivers a range of technical and support services

More information

Position Title. National Client Services Manager. Responsible To CEO. Responsible For

Position Title. National Client Services Manager. Responsible To CEO. Responsible For Position Title Responsible To Responsible For Vision Our Purpose Position Purpose Key Challenges National Client Services Manager CEO The leadership and management of service delivery across all sites

More information

SENIOR MANAGER: LOANS & BURSARIES OPERATIONS (JOB GRADE 12 13)

SENIOR MANAGER: LOANS & BURSARIES OPERATIONS (JOB GRADE 12 13) NSFAS RECRUITING MANDATE The National Student Financial Aid Scheme (NSFAS) is a public entity accountable to the Department of Higher Education and Training. It provides financial assistance to eligible

More information

JOB DESCRIPTION. Contract Management and Business Intelligence

JOB DESCRIPTION. Contract Management and Business Intelligence JOB DESCRIPTION DIRECTORATE: DEPARTMENT: JOB TITLE: Contract Management and Business Intelligence Business Intelligence Business Insight Manager BAND: 7 BASE: REPORTS TO: Various Business Intelligence

More information

Job Description. Barnet Band & scale range. No. of staff responsible for 0 Budget responsibility ( ) Purpose of Job

Job Description. Barnet Band & scale range. No. of staff responsible for 0 Budget responsibility ( ) Purpose of Job Job Title Barnet Band & scale range Reports to Service area No. of staff responsible for 0 Budget responsibility ( ) Purpose of Job Job Description Partnership Manager Commissioning Group The will support

More information

Programme Manager/Procurement Specialist. Suva. Capital Works Manager. As soon as possible. As follows

Programme Manager/Procurement Specialist. Suva. Capital Works Manager. As soon as possible. As follows JOB DESCRIPTION Position: Location of position: Reporting to: Special functional relationships: Term of Appointment: Programme Manager/Procurement Specialist Suva Capital Works Manager Capital Works Programme

More information

Recruitment of a Head of Schools HR for Newham Partnership Working (NPW)

Recruitment of a Head of Schools HR for Newham Partnership Working (NPW) HAYS Executive 23 Lower Belgrave Street LONDON SW1W 0NT April 2015 Dear Applicant Recruitment of a Head of Schools HR for Newham Partnership Working (NPW) Thank you for your interest in Newham Partnership

More information

JOB AND PERSON SPECIFICATION Position Title: Education Manager Reports Directly to: General Manager Commercial. Non-EBA Senior Manager

JOB AND PERSON SPECIFICATION Position Title: Education Manager Reports Directly to: General Manager Commercial. Non-EBA Senior Manager JOB AND PERSON SPECIFICATION Position Title: Education Manager Reports Directly to: General Manager Commercial Responsible for: Member of: Grade: Team Leader Education Leadership Team Non-EBA Senior Manager

More information

Digital Marketing Assistant. Scale 3: 15,278-16,195 per annum. 37 hours per week. Cheltenham. Head of Digital

Digital Marketing Assistant. Scale 3: 15,278-16,195 per annum. 37 hours per week. Cheltenham. Head of Digital Post number: N210 Closing date: 10.00 pm, Sunday 9 August 2015 Short listing date: Monday 10 August 2015 Interview date: Monday 17 August 2015 We are committed to ensuring all individuals are valued and

More information

THE EDUCATION FRAMEWORK FOR MASTERS DEGREE PROGRAMMES

THE EDUCATION FRAMEWORK FOR MASTERS DEGREE PROGRAMMES THE EDUCATION FRAMEWORK FOR MASTERS DEGREE PROGRAMMES SECTION 1 General Information about the CIOB INDEX REFERENCE SUBJECT PAGE REFERENCE Section 1 General Information about the CIOB Page 3 1.1 About the

More information

APPENDIX 1 POSITION DESCRIPTION. Name Signature Date. Name Signature Date. Position: Intermediate/Senior Planner (Career Progression Level 3-4)

APPENDIX 1 POSITION DESCRIPTION. Name Signature Date. Name Signature Date. Position: Intermediate/Senior Planner (Career Progression Level 3-4) APPENDIX 1 POSITION DESCRIPTION Employee: Manager: Position: Intermediate/Senior Planner (Career Progression Level 3-4) Location: Reports to: Purpose: Gisborne, New Zealand Senior Projects Engineer (Water

More information

Attribute 1: COMMUNICATION

Attribute 1: COMMUNICATION The positive are intended for use as a guide only and are not exhaustive. Not ALL will be applicable to ALL roles within a grade and in some cases may be appropriate to a Attribute 1: COMMUNICATION Level

More information

QUALITY ASSESSMENT & IMPROVEMENT. Workforce ACUTE HOSPITAL SERVICES. Supporting services to deliver quality healthcare JUNE 2013

QUALITY ASSESSMENT & IMPROVEMENT. Workforce ACUTE HOSPITAL SERVICES. Supporting services to deliver quality healthcare JUNE 2013 QUALITY ASSESSMENT & IMPROVEMENT ACUTE HOSPITAL SERVICES JUNE 2013 Workforce Supporting services to deliver quality healthcare Effective Care and Support Safe Care and Support Person Centred Care and

More information

JOB DESCRIPTION. Tatchbury Mount base and other Southern Health Sites as required

JOB DESCRIPTION. Tatchbury Mount base and other Southern Health Sites as required JOB DESCRIPTION Job Title: Band: Hours: Location: Accountable to: Lead Manager for Workforce Planning & Resourcing 8a 37.5 per week Tatchbury Mount base and other Southern Health Sites as required Deputy

More information

UoD IT Job Description

UoD IT Job Description UoD IT Job Description Role: Projects Portfolio Manager HERA Grade: 8 Responsible to: Director of IT Accountable for: Day to day leadership of team members and assigned workload Key Relationships: Management

More information

Position Description

Position Description Position Description Job title Group Section Responsible to Responsibility for staff Project Coordinator Natural Resource Operations Rotorua Lakes Protection & Restoration Programme Rotorua Lakes Business

More information

Internal Communication and Engagement Manager (part-time)

Internal Communication and Engagement Manager (part-time) Internal Communication and Engagement Manager (part-time) Main purpose of job To develop and manage internal communication and engagement programmes to support Alzheimer s Society projects, activities

More information

JOB DESCRIPTION: Senior Manager HR & Talent Management

JOB DESCRIPTION: Senior Manager HR & Talent Management JOB DESCRIPTION: Senior Manager HR & Talent Management RESPONSIBLE TO: RESPONSIBLE FOR: Group Director The overall management and development of all aspects of HR and Talent Management for the company,

More information

Ambulance Victoria. Position Description

Ambulance Victoria. Position Description Position Description Position Title: Clinical Support Manager Division: Quality & Education Services Department: Clinical Operations Reports To: Manager Clinical Operations Direct Reports: Clinical Support

More information

Final Version April 2014 JOB DESCRIPTION. Audit and Governance Manager. Corporate Governance and Support MAIN PURPOSE

Final Version April 2014 JOB DESCRIPTION. Audit and Governance Manager. Corporate Governance and Support MAIN PURPOSE JOB DESCRIPTION POST: SERVICE: GRADE: Audit and Governance Manager Corporate Governance and Support SE1 MAIN PURPOSE The Governance Manager will form part of the Council s bronze level of management and

More information

JOB DESCRIPTION ASSET STRATEGY OFFICER (COMPLIANCE) This post is covered by National Joint Council {NJC} conditions of service.

JOB DESCRIPTION ASSET STRATEGY OFFICER (COMPLIANCE) This post is covered by National Joint Council {NJC} conditions of service. JOB DESCRIPTION POST: SERVICE: SECTION: TEAM: ASSET STRATEGY OFFICER (COMPLIANCE) HOUSING SERVICES PROPERTY SERVICES ASSET STRATEGY GRADE: BAND 10 This post is covered by National Joint Council {NJC} conditions

More information

GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE)

GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE) ANNEXURE B GENERIC CORE MANAGEMENT CRITERIA (CMC) AND STANDARDS (SELECT WHICH ONES ARE APPLICABLE) CRITERIA Description Generic Stards for Fully Effective Performance 1. Strategic Provides a vision, sets

More information

MS National Centre, London

MS National Centre, London Job Title: Location: Reports to: Governance Officer MS National Centre, London Governance Manager Introduction to MS Society The MS Society is the UK s leading MS charity. Since 1953, we ve been providing

More information

Cambridge Judge Business School Further particulars

Cambridge Judge Business School Further particulars Cambridge Judge Business School Further particulars JOB TITLE: REPORTS TO: EMBA ADMISSIONS & COMMUNITY CO-ORDINATOR EMBA HEAD OF MARKETING AND ADMISSIONS Background The Executive MBA (EMBA) is a major

More information

Chapter 7 - Self Assessment

Chapter 7 - Self Assessment Chapter 7 - Self Assessment TABLE OF CONTENTS Introduction...1 High Level Must Dos...1 Completing the Self Assessment...1 Format of the Self Assessment...2 Evidence to support Self Assessment...2 Making

More information

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( )

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( ) Role Profile template Job Title Service Desk Manager Barnet Band and scale range BBB 47-50 Reports to Head of IS Service area Corporate Services Directorate Number of staff responsible for 7 Budget responsibility

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N J O B S P E C I F I C A T I O N DIRECTORATE: DIVISION/SECTION/UNIT: EDUCATION ACCCESS TO LEARNING UNIT MANAGER: PRINCIPAL EDUCATION WELFARE OFFICER POST TITLE: CLERICAL SUPPORT ASSISTANT JOB FAMILY & ROLE

More information

Job Description Payments Service Centre Specialist Band 7

Job Description Payments Service Centre Specialist Band 7 Job Description Payments Service Centre Specialist Band 7 Post: Payments Service Centre Specialist Band: 7 Location: Braid Valley Hospital Site, Ballymena (although this may initially be based in Belfast)

More information

Head of Engineering Job Description

Head of Engineering Job Description Head of Engineering Job Description (Job Code and Level: E006) Definition: Overall responsibility and accountability for the Engineering function across the UK which will include people and budgetary management.

More information

Catherine Booth College: School for Learning & Development. The Salvation Army Capability Framework: Generic Matrix

Catherine Booth College: School for Learning & Development. The Salvation Army Capability Framework: Generic Matrix Catherine Booth College: School for Learning & Development The Salvation Army Capability Framework: Generic Matrix V3.0 Sep 2014 Contents ATTRIBUTES... 5 SERVICE USER PERSPECTIVE... 6 TEAM PERSPECTIVE...

More information

APPLICATION PACK PROJECT MANAGER HR SOFTWARE

APPLICATION PACK PROJECT MANAGER HR SOFTWARE APPLICATION PACK PROJECT MANAGER HR SOFTWARE The Donkey Sanctuary Sidmouth Devon EX10 0NU England 00 44 (0) 1395 578222 Application Information The Donkey Sanctuary is a UK based charity working worldwide

More information