NORTHLAND COMMUNICATIONS BROADBAND INTERNET SERVICES NETWORK MANAGEMENT POLICY
|
|
|
- Georgia Marcia Hopkins
- 8 years ago
- Views:
Transcription
1 NORTHLAND COMMUNICATIONS BROADBAND INTERNET SERVICES NETWORK MANAGEMENT POLICY Northland is dedicated to providing high-quality Internet access services consistent with FCC regulations 1. Northland s Broadband Internet Services Network Management Policy ( Policy ) provides information about Northland Communications high-speed Internet services. This Policy covers Northland s massmarket, non-negotiated, retail broadband Internet access services sold on a standardized and undifferentiated basis to residential, business and other end-user customers, such as schools and libraries. Generally, these services are branded as Northland s Turbopower and Turbo Premier Internet Services (collectively, the Internet Services ). We welcome questions or comments about this information. You may contact us at: Northland Communications 101 Stewart Street, Suite 700 Seattle, Washington Telephone: (206) NETWORK PRACTICES 1. General Description. We provide Internet Services to our residential and business customers over our broadband network and through third party facilities. We also contract with one or more companies for certain network monitoring and management services. We monitor our network and traffic patterns and make changes we deem necessary to manage and improve overall network performance. We use reasonable, nondiscriminatory, network management practices to improve overall network performance to ensure a high-quality online experience for all users. Our network management practices do not target any specific content, application, service or device. As network management issues arise and as technology develops, we may employ additional or new network management practices. We reserve the right to change our network management practices at any time and will update these disclosures as necessary. 2. Related Documents and Disclosures. Use of our Internet Services is also governed and described by: Northland Communications Terms and Conditions of Services, available at et%20%28no%20tivo%29_ pdf Northland Communications Terms and Conditions of Business Class Services, available at ss%20services_ pdf 3. Congestion Management. We describe in this section network management practices used to 1 47 CFR 8.3 and In re: Preserving the Open Internet, Broadband Industry Practices, Report and Order, 22 FCC Rcd (2010). Broadband Internet Services Network Management Policy Page 1 Updated 02/20/13
2 address congestion on our network. A. Congestion Management Practices Used: 1. Network monitoring: We monitor our network for utilization trends. We receive regular reports showing changes in network traffic and congestion. We use this information to plan increases in bandwidth available, port additions, or additional connectivity to the Internet. 2. Types of traffic affected: Our congestion management practices do not target any specific content, application, service or device. 3. Purposes of congestion management practices: Our Internet network is a shared network. This means that our customers share upstream and downstream bandwidth. The goal of our congestion management practices is to enable better network availability and speeds for all users. Our congestion management practices serve to help us: adapt and upgrade our network to maintain or improve network performance as demand for our Internet Services increases; adapt and upgrade our network to maintain or improve network performance as use of higher bandwidth applications increases. Some examples of higher bandwidth applications are gaming, streaming movies, and streaming high definition video; and indentify potential bandwidth abusers. B. Congestion Management Criteria: 1. Network monitoring: Our network monitoring activities provide data to help us plan upgrades to our network, equipment, technology and connectivity to the Internet. As demand for our Internet Services and use of higher bandwidth applications increase, we monitor effects on network performance and plan upgrades as we deem necessary. We have not established specific criteria to govern our upgrade decisions. 2. Effects on end-user experience: Because our Internet network is a shared network, periods of high network demand may result in Internet traffic congestion. End users may experience reduced bandwidth or speed during these times. 3. Typical frequency of congestion: Congestion tends to occur during periods of peak use of higher bandwidth applications. Generally, congestion tends to increase between the hours of 6 p.m. 1 a.m. C. Application-Specific Practices. This section discloses application-specific practices we use, if any. 1. Management of specific protocols or protocol ports: To protect the security of our network and our customers, we block known hostile ports. Broadband Internet Services Network Management Policy Page 2 Updated 02/20/13
3 2. Modification of protocol fields: None. D. Applications or Classes of Applications Inhibited or Favored: None. 4. Device Attachment Rules: This section addresses any limitations on attaching lawful devices to our network. 1. General restrictions on types of devices to connect to network: Our Internet Services work with most types of PCs and laptops including Macs and other Internet-compatible devices like game systems and Internet enabled TVs. If a wireless router is connected to our Internet Services, wireless Internet-compatible devices including computers, tablets, smartphones and other devices can connect to our network. If a customer or potential customer believes they have an unusual configuration, our customer service department will help determine if there is a compatibility issue. We place no general restrictions on lawful devices that a customer may connect our network, so long as the device is: (i) compatible with our network; and (ii) does not harm our network or other users. 2. Cable modems: Internet Services provided through a wired connection to our network requires connecting a cable modem to our network. You can obtain a cable modem from us or you may purchase one from most retail electronics sellers. Only devices that have been certified by CableLabs as compliant with the DOCSIS 1.0, 1.1, 2.0 or 3.0 specifications may be used. If you have questions concerning modem compatibility, please contact us. 5. Network and End User Security. This section provides a general description of the practices we use to maintain security of our network. A. Practices Used to Ensure End User Security, including Triggering Conditions: 1. Hostile port blocking: We block known hostile ports to prevent unwanted files, browser hacking and virus attacks. 2. Virus and Spam filtering: We filter for virus activity and Spam using industry standard virus scanning and prevention techniques. Should an message be found to contain a virus or other harmful content, the message will be deleted without notification given to either the sender or the intended recipient(s). PERFORMANCE CHARACTERISTICS 1. General Internet Services Description. Through our Internet Services, we serve as a local Internet service provider. Our Internet Services enable residential and business subscribers to access all lawful content, applications, and services of their choice available on the Internet. We provide our Internet Services over our hybrid fiber-coaxial network using the Data Over Cable Service Interface Specification (DOCSIS). Customers access our network using cable modems. This is a shared network, which means that our customers share upstream and downstream bandwidth. 2. Expected and Actual Speeds and Latency. A. Expected Performance: We offer customers a variety of levels of Internet Services. We Broadband Internet Services Network Management Policy Page 3 Updated 02/20/13
4 provide a description of the maximum transfer speeds associated with each service level on our website at B. Speed: The speeds we identify for each level of Internet Services are the maximum upload and download speeds that customers are authorized to receive. We provision our customers modems and engineer our network to deliver the speeds to which our customers subscribe. However, we do not guarantee that a customer will actually achieve those speeds at all times. A variety of factors can affect upload and download speeds, including customer equipment, network equipment, congestion in our network, congestion beyond our network, performance issues with an Internet application, content, or service, and more. C. Latency: Latency is another measurement of Internet performance. Latency is the time delay in transmitting or receiving packets on a network. Latency is primarily a function of the distance between two points of transmission, but also can be affected by the quality of the network or networks used in transmission. Latency is typically measured in milliseconds, and generally has no significant impact on typical everyday Internet usage. As latency varies based on any number of factors, most importantly the distance between a customer's computer and the ultimate Internet destination (as well as the number and variety of networks your packets cross), it is not possible to provide customers with a single figure that will define latency as part of a user experience. D. Actual Speed and Latency Performance: Actual speed and latency may vary depending upon network conditions and other factors. Actual performance of our Internet Services in most cases will conform to national wireline broadband Internet speed and latency levels reported by the FCC 2. The FCC has reported that customers of coaxial cable-based broadband Internet services receive mean download speeds that are within 93% of advertised speeds during non-peak hours, and 85.7% of advertised speeds during peak hours 3. In addition, the FCC has reported that these same customers experience average latency delays of 28 milliseconds, increasing by an average of 30 milliseconds during peak hours 4. E. Suitability of the Service for Real-time Applications: Our Internet Services are suitable for typical real-time applications including messaging, voice applications, video chat applications, gaming, and Internet video. If users or developers have questions about particular real-time applications, please contact us by phone at (206) Specialized Services. A. Specialized Services Offered to End Users: We offer specialized and managed services over our network, sharing network capacity with other high speed Internet services. Managed services 2 See FCC s Office of Engineering and Technology and Consumer Affairs Bureau, Measuring Broadband, A Report on Consumer Wireline Broadband Performance in the U.S., OET CGB DOC A1, pp. 4-6 (Aug. 2, 2011) (available at: _Main_Report_Full.pdf). 3 The FCC has defined peak hours measured during busy hour as weeknights between 7:00 pm and 11:00 pm local time. 4 The FCC has defined latency is the total length of time it takes a signal to travel from an origination point to the nearest server, plus the time for an acknowledgement of receipt to travel back to the origination point. The nearest server is the server providing the minimum round trip time. Broadband Internet Services Network Management Policy Page 4 Updated 02/20/13
5 include VoIP service and dedicated bandwidth to high volume residential and business users. B. Effects of Specialized Services on Availability and Performance of Broadband Internet Access Service: Our specialized services have no effect on the availability and performance of our Internet Services. COMMERCIAL TERMS 1. Prices: Monthly prices for our Turbo Service are available at your local office. 2. Usage-Based Fees: $20 fee for use in excess of 250 GB for certain service plans. 3. Overage Fees: Certain other service plans may incur overage fees for exceeding the data transfer limits of such service plans. 4. Fees for Early Termination: Certain offers for Internet Services may be subject to early termination penalties. Contact your local office for details. 5. Privacy Policies: See 6. Inspection of Network Traffic: We routinely monitor network and traffic patterns. 7. Virus and Spam Filtering: We may filter for virus activity and Spam using industry standard virus scanning and prevention techniques. Should an message be found to contain a virus or other harmful content, the message may be deleted without notification given to either the sender or the intended recipient(s). 8. Storage of Network Traffic Information: DHCP (Dynamic Host Configuration Protocol) information is a code included in all network traffic that associates that traffic with a particular cable modem sending or receiving the traffic. We store DHCP information for at least six months. 9. Provision of Network Traffic Information to Third Parties: We may disclose network traffic information to third parties: (i) with your consent; (ii) as necessary to provide our Internet Services and to manage our network; (iii) in response to law enforcement requests, court order, or as otherwise required or authorized by law; and (iv) as necessary to protect our rights, property, and operations, and those of any affiliated providers. 10. Complaints and Questions: Complaints and questions relating to these disclosures should be directed to the following contact: Northland Communications 101 Stewart Street, Suite 700 Seattle, Washington Telephone: (206) Attention: Legal Department Broadband Internet Services Network Management Policy Page 5 Updated 02/20/13
NEWWAVE COMMUNICATIONS BROADBAND INTERNET SERVICE DISCLOSURES. Updated October 2012
NEWWAVE COMMUNICATIONS BROADBAND INTERNET SERVICE DISCLOSURES Updated October 2012 Consistent with FCC regulations, 1 NewWave Communications provides this information about our broadband Internet access
LAKE REGION ELECTRIC COOPERATIVE, INC. BROADBAND INTERNET SERVICE DISCLOSURES. Updated September, 2013
LAKE REGION ELECTRIC COOPERATIVE, INC. BROADBAND INTERNET SERVICE DISCLOSURES Updated September, 2013 Consistent with FCC regulations, 1 Lake Region Electric Cooperative, Inc. provides this information
Updated December 2014 INFOSTRUCTURE, INC. D/B/A CLICK1.NET BROADBAND INTERNET SERVICE DISCLOSURES
Updated December 2014 INFOSTRUCTURE, INC. D/B/A CLICK1.NET BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, Infostructure, Inc. d/b/a Click1.net ( Infostructure ) provides this information
SHIDLER TELEPHONE INTERNET BROADBAND INTERNET SERVICE DISCLOSURES. Updated November 20, 2011
SHIDLER TELEPHONE INTERNET BROADBAND INTERNET SERVICE DISCLOSURES Updated November 20, 2011 Consistent with FCC regulations, 1 Shidler Telephone Company provides this information about our broadband Internet
POTTAWATOMIE TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES. Updated November 19, 2011
POTTAWATOMIE TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES Updated November 19, 2011 Consistent with FCC regulations, 1 Pottawatomie Telephone Company provides this information about our broadband
YUKON-WALTZ TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES
Updated November 2012 YUKON-WALTZ TELEPHONE COMPANY BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, we provide this information about our broadband Internet access services. Our
RESERVATION TELEPHONE COOPERATIVE BROADBAND INTERNET SERVICE DISCLOSURES
Updated January 2012 RESERVATION TELEPHONE COOPERATIVE BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, 1 Reservation Telephone Cooperative ( RTC ) provides this information about
JACKSON ENERGY AUTHORITY BROADBAND INTERNET SERVICE DISCLOSURES. Update November 20, 2011
JACKSON ENERGY AUTHORITY BROADBAND INTERNET SERVICE DISCLOSURES Update November 20, 2011 Consistent with FCC regulations, 1 Jackson Energy Authority ( JEA ) provides this information about our broadband
COMMZOOM BROADBAND INTERNET SERVICE DISCLOSURES
Updated April 2015 COMMZOOM BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, 1 commzomm provides this information about our broadband Internet access services. We call our broadband
NEW HOPE TELEPHONE COOPERATIVE
NEW HOPE TELEPHONE COOPERATIVE BROADBAND INTERNET SERVICE DISCLOSURES FCC regulations 1 require persons providing broadband Internet services to publicly disclose various pieces of information. New Hope
COMMUNITY COMMUNICATIONS COMPANY (CCC CABLE) BROADBAND INTERNET SERVICE DISCLOSURES
COMMUNITY COMMUNICATIONS COMPANY (CCC CABLE) BROADBAND INTERNET SERVICE DISCLOSURES Update April 1, 2015 Consistent with FCC regulations,[1] CCC CABLE provides this information about our broadband Internet
FRANKFORT PLANT BOARD CABLE MODEM INTERNET BROADBAND INTERNET SERVICE DISCLOSURES
FRANKFORT PLANT BOARD CABLE MODEM INTERNET BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC 1 regulations, Frankfort Plant Board (FPB) provides this information about our broadband Internet access
Network Management Basics
Updated November 2011 MILLENIUM TELECOM, LLC d/b/a ONESOURCE COMMUNICATIONS BROADBAND INTERNET SERVICE DISCLOSURES Consistent with FCC regulations, 1 OneSource Communications (OneSource) provides this
FEDERALLY-MANDATED OPEN INTERNET DISCLOSURE STATEMENT
FEDERALLY-MANDATED OPEN INTERNET DISCLOSURE STATEMENT The Federal Communications Commission ( FCC ) requires that we provide you with the following information regarding our mass market retail broadband
Osage Municipal Telecommunications Utility Network Management Practices Policy Disclosure
Osage Municipal Telecommunications Utility Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title
Walnut Telephone Company, Inc. dba/ Walnut Communications Network Management Practices Policy Disclosure
Walnut Telephone Company, Inc. dba/ Walnut Communications Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part
West River Telecom Network Management Practices Policy
West River Telecom Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations,
Harlan Municipal Utilities Network Management Practices Policy
Harlan Municipal Utilities Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations,
NETWORK MANAGEMENT DISCLOSURE
NETWORK MANAGEMENT DISCLOSURE Rules issued by the Federal Communications Commission ( FCC ) require broadband Internet access providers, such as Vyve Broadband, LLC (together with its subsidiaries, Vyve
Nebraska Central Telephone Company Nebraska Central Telecom, Inc. Network Management Practices Policy
Nebraska Central Telephone Company Nebraska Central Telecom, Inc. Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part
Cameron Communications Network Management Practices Policy November, 2011. Cameron Communications Network Management Practices Policy Disclosure
Cameron Communications Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal
Network Management, Performance Characteristics, and Commercial Terms Policy. (1) mispot's Terms of Service (TOS), viewable at mispot.net.
Network Management, Performance Characteristics, and Commercial Terms Policy Consistent with FCC regulations 1, Agri-Valley Broadband, Inc., d/b/a mispot (mispot) provides this information about our broadband
Congestion Management Provider does not employ any congestion management tools, practices and/or software on network traffic.
Hamilton.net, Inc. Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal
Network Management Practices Policy
Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations, the policies of
HardyNet Network Management Practices Policy Disclosure
HardyNet Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations, HardyNet,
WOW! INTERNET, CABLE AND PHONE NETWORK MANAGEMENT PRACTICES (Pursuant to 47 C.F.R. 8.1 et seq)
REVISED AS OF: MARCH 5, 2013 WOW! INTERNET, CABLE AND PHONE NETWORK MANAGEMENT PRACTICES (Pursuant to 47 C.F.R. 8.1 et seq) WOW! Internet, Cable and Phone (through its operating affiliates, Sigecom, LLC,
Winn Communications constantly monitors its network to manage congestion avoid over utilization of circuits.
Winn Communications Co. Network Management Practices Policy Disclosure Effective November 20, 2011 Pursuant to the Federal Communications Commission s regulations in Part 8 of Title 47 of the Code of Federal
The RC Family of Companies Network Management Practices Policy Disclosure
The RC Family of Companies Network Management Practices Policy Disclosure Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of
Farmers Mutual Telephone Company (FMTC) Network Management Practices Policy
Farmers Mutual Telephone Company (FMTC) Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code
INTERBEL TELEPHONE COOPERATIVE. Broadband Internet Access Services. Network Management Practices, Performance Characteristics, and
INTERBEL TELEPHONE COOPERATIVE Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms and Conditions for Fixed Services INTERBEL TELEPHONE COOPERATIVE
Iowa Wireless Services, LLC. Open Internet Rules. Network Practices, Performance Characteristics, and Commercial Terms. For Mobile Services
Iowa Wireless Services, LLC Open Internet Rules Network Practices, Performance Characteristics, and Commercial Terms For Mobile Services Iowa Wireless Services, LLC has approved the following network practices,
Congestion Management Provider does not employ any congestion management tools, practices and/or software on network traffic.
Midstate Communications Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal Regulations,
American Broadband Nebraska Network Management Practices Policy
American Broadband Nebraska Network Management Practices Policy Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part 8 of Title 47 of the Code of Federal
These practices, characteristics, terms and conditions are effective as of November 20, 2011.
Norvado Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms and Conditions for Fixed Services Norvado ( the Company ) has adopted the following
Northwest Community Communications, Inc. Broadband Internet Access Services. Network Management Practices, Performance Characteristics, and
Northwest Community Communications, Inc. Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms and Conditions for Fixed Services Northwest Community
Open Internet Policy
Open Internet Policy Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Terms and Conditions for Fixed Services Whidbey Telephone Company, dba Whidbey Telecom
FCC Open Internet Order Transparency Rule As a provider of broadband services, Wyoming.com is required to comply with the FCC s order no later than November 20, 2011. The Transparency Rule within the Order
T.V. SERVICE, INC., dba TVS CABLE MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION
T.V. SERVICE, INC., dba TVS CABLE MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION The following policies apply to mass market broadband Internet services offered by T.V. Service, Inc., doing
NineStar Connect MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION. Policy Statement:
Policy Statement: NineStar Connect MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION The following policies apply to mass market broadband Internet services offered by NineStar Connect. NineStar
RONAN TELEPHONE COMPANY BROADBAND PROVIDER DISCLOSURES November 20, 2011
RONAN TELEPHONE COMPANY BROADBAND PROVIDER DISCLOSURES November 20, 2011 Ronan Telephone Company (RTC) provides fixed wireline broadband services over Digital Subscriber Line (DSL) and fiber platforms
Hamilton County Communications, Inc. NETWORK POLICY AND PRACTICE FOR ISP. Table of Contents
Hamilton County Communications, Inc. NETWORK POLICY AND PRACTICE FOR ISP Table of Contents Section Page Definitions 2 Terms of Service and Network Management Practices 2 Devices & Software that may be
ALBANY MUTUAL TELEPHONE S MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION
ALBANY MUTUAL TELEPHONE S MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION General Policy Statement: The following policies apply to mass market broadband Internet services offered by Albany
South Dakota Network, LLC (dba SDN Communications) Open Network Policies
South Dakota Network, LLC (dba SDN Communications) Open Network Policies South Dakota Network, LLC ( SDN ) has adopted the following network management practices, performance characteristics, and commercial
General Policy Statement:
General Policy General Policy Statement: The following policies apply to mass- market broadband Internet services offered by Chat Mobility. It is Chat Mobility s policy to provide robust and reliable access
I. Network Management Practices
South Dakota Network, LLC (dba SDN Communications) Broadband Internet Access Services Network Management Practices, Performance Characteristics, and Commercial Terms and Conditions South Dakota Network,
N600 WiFi Cable Modem Router
Performance & Use WIFI SPEED N600 600 DUAL BAND 300+300 RANGE N600 Dual Band WiFi 300+300 Mbps Eliminate monthly rental fees Up to $120 per year 1 Cable Internet speeds up to 340 Mbps 8 downstream & 4
NETWORK NEUTRALITY NETWORK MANAGEMENT POLICY WEBSITE TEXT
NETWORK NEUTRALITY NETWORK MANAGEMENT POLICY WEBSITE TEXT November 14, 2011 Table of Contents Section Page Definitions 3 Terms of Service and Network Management Practices 3 Devices & Software that may
BLUE VALLEY TELE-COMMUNICATIONS MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION
BLUE VALLEY TELE-COMMUNICATIONS MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION Mission Statement: Blue Valley Tele-Communications is a progressive member-owned cooperative providing the
GCI RESIDENTIAL INTERNET TERMS AND CONDITIONS
2550 Denali Street Suite 1000 Anchorage, AK 99503 GCI RESIDENTIAL INTERNET TERMS AND CONDITIONS PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. This is an agreement ( Agreement ) between you and GCI
Cincinnati Bell Wireline Broadband Network Policies November 20, 2011
1.0 Principles for Cincinnati Bell Broadband Network Management Cincinnati Bell strives to provide its customers with non-discriminatory broadband Internet access at high speeds and at a reasonable price.
AC1750 WiFi Cable Modem Router
Performance & Use WIFI SPEED AC1750 1750 DUAL BAND 450+1300 RANGE AC1750 WiFi 450+1300 Mbps Eliminate monthly rental fees Up to $120 per year 1 DOCSIS 3.0 16x faster cable Internet speeds up to 680 Mbps
2013 Measuring Broadband America February Report
2013 Measuring Broadband America February Report A Report on Consumer Wireline Broadband Performance in the U.S. FCC s Office of Engineering and Technology and Consumer and Governmental Affairs Bureau
Qtel Service Tariff No. B20-01 Effective Date: 12 December 2011
General Tariff Information Service Provider Name Qatar Telecom (QTel) Q.S.C. License Public Mobile Telecommunications Networks and Services & Public Fixed Telecommunications Networks and Services Tariff
High Speed Internet - User Guide. Welcome to. your world.
High Speed Internet - User Guide Welcome to your world. 1 Welcome to your world :) Thank you for choosing Cogeco High Speed Internet. Welcome to your new High Speed Internet service. When it comes to a
2014 Measuring Broadband America Fixed Broadband Report
2014 Measuring Broadband America Fixed Broadband Report A Report on Consumer Fixed Broadband Performance in the U.S. FCC s Office of Engineering and Technology and Consumer and Governmental Affairs Bureau
Tele-Media Cable Internet Acceptable Use Policy
Tele-Media Cable Internet Acceptable Use Policy Important Note: Tele-Media may revise this Acceptable Use Policy (the "Policy") from time to time without notice by posting a new version of this document
Service Monitoring Discrimination. Prohibited Uses and Activities Spamming Intellectual Property Violations 5
WIN reserves the right to prioritize traffic based on real time and non-real time applications during heavy congestion periods, based on generally accepted technical measures. WIN sets speed thresholds
AC1750 WiFi Cable Modem Router
Performance & Use WIFI SPEED AC1750 1750 DUAL BAND 450+1300 RANGE AC1750 WiFi 450+1300 Mbps Cable modem download speeds up to 680 Mbps 16 times faster than DOCSIS 2.0 Eliminate monthly rental fees Works
High Speed and Voice over I.P September 1, 2005
If your property is setup with high-speed Internet access, you can incur big savings on your outgoing calls by using Voice over I.P. services to replace your local telephone and/or long distance service.
N300 WiFi Cable Modem Router
Performance & Use WIFI SPEED N300 300 SPEED RANGE N300 300 Mbps Eliminate monthly rental fees Up to $120 per year 1 Cable Internet speeds up to 340 Mbps 8 downstream & 4 upstream channels CableLabs DOCSIS
Getting Broadband. FCC Consumer Facts. What Is Broadband?
Getting Broadband FCC Consumer Facts What Is Broadband? Broadband or high-speed Internet access allows users to access the Internet and Internetrelated services at significantly higher speeds than those
Network Management Practices 11/01/2012 1
Atlantic Broadband s High Speed Internet Network Management, Service Performance and Terms of Service Pursuant to the Federal Communications Commission s newly enacted Open Internet Rules found in Part
Before the FEDERAL COMMUNICATIONS COMMISSION Washington, DC 20554 ) ) ) ) COMMENTS OF THE UNITED STATES TELECOM ASSOCIATION
Before the FEDERAL COMMUNICATIONS COMMISSION Washington, DC 20554 In the Matter of Protecting and Promoting the Open Internet ) ) ) ) GN Docket No. 14-28 COMMENTS OF THE UNITED STATES TELECOM ASSOCIATION
Congestion Exposure: an ISP Perspective. Richard Woundy
Congestion Exposure: an ISP Perspective Richard Woundy ISP Motivations for Congestion Management ISP must be responsive to dissimilar customer application demands Customer care call volume is an obvious
BEFORE THE FEDERAL COMMUNICATIONS COMMISSION WASHINGTON, DC 20554
BEFORE THE FEDERAL COMMUNICATIONS COMMISSION WASHINGTON, DC 20554 ) Protecting and Promoting the Open Internet ) GN Docket No. 14-28 ) Notice of Information Collection ) OMB Control No. 306-1158 ) COMMENTS
Heart of Iowa Communications Cooperative. Acceptable Use and Network Management Policy
Heart of Iowa Communications Cooperative Acceptable Use and Network Management Policy Heart of Iowa Communications Cooperative (hereinafter Heart of Iowa ) inclusive of its affiliates, Heart of Iowa Ventures,
WESTLINK MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION
WESTLINK MASS MARKET INTERNET SERVICE POLICIES AND CUSTOMER INFORMATION The following policies apply to mass market mobile broadband Internet services offered by WestLink. It is WestLink s policy to provide
Ensuring Real-Time Traffic Quality
Ensuring Real-Time Traffic Quality Summary Voice and video calls are traffic that must arrive without delay at the receiving end for its content to be intelligible. This real-time traffic is different
Service Specific Terms & Conditions
These Service Specific Terms and Conditions together with the General Terms and Conditions and the Service Specific Terms and Conditions for Mobile Services apply when We provide to You mobile data services
BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY
BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY The Acceptable Use Policy ("the Policy") governs use of the Buckeye Express High Speed Internet Service ("the Service"). All subscribers
Internet Order Form. Wired Connection - DHCP Days Quantity Amount $155-1 st Device. Wired Connection - Static Days Quantity Amount $300-1 st Device
Internet Order Form Networking equipment such as, but not limited to: routers and switches are prohibited. Exhibitors require authorization from Northlands to bring in their own computer infrastructure
Nighthawk AC1900 WiFi Cable Modem Router
Performance & Use Fastest Cable Speed Up to 960 Mbps 24x8 CHANNEL BONDING AC1900 WiFi up to 1.9 Gbps 1.6GHz combined processor speed boosts performance for streaming & gaming Two-in-One Cable Modem + WiFi
Chapter 9 Using Telephone and Cable Networks for Data Transmission
9-11 TELEPHONE NETWORK Chapter 9 Using Telephone and Cable Networks for Data Transmission 1 McGraw-Hill Copyright The McGraw-Hill Companies, Inc. Permission required The for reproduction McGraw-Hill or
CUSTOMER INFORMATION COMMZOOM, LLC PRIVACY POLICY. For additional and updated information, please visit our website at www.commzoom.com.
CUSTOMER INFORMATION COMMZOOM, LLC PRIVACY POLICY YOUR PRIVACY AS A COMMZOOM CUSTOMER As a customer of commzoom, LLC, you are entitled to know what we do with personal information about you that we receive.
Southwest Arkansas Telephone Cooperative Network Management Practices
Southwest Arkansas Telephone Cooperative Network Management Practices Page 1 of 11 Release Date 05/18/15 INTRODUCTION... 3 CORE NETWORK OVERVIEW... 3 DISTRIBUTION NETWORK OVERVIEW... 3 ACCESS NETWORK OVERVIEW...
Measuring Broadband America
A Report on Consumer Wireline Broadband Performance in the U.S. FCC s Office of Engineering and Technology and Consumer and Governmental Affairs Bureau Table of Contents Executive Summary Methodology Figure
STAR TELEPHONE MEMBERSHIP CORPORATION ACCEPTABLE USE POLICY FOR BROADBAND INTERNET SERVICES
STAR TELEPHONE MEMBERSHIP CORPORATION ACCEPTABLE USE POLICY FOR BROADBAND INTERNET SERVICES Star has adopted this Acceptable Use Policy ( AUP ) to outline the acceptable use of Star s Broadband Internet
Eastlink Acceptable Use Policy
Eastlink Acceptable Use Policy Introduction The provisions of this Acceptable Use Policy (the Policy or AUP ) apply to Eastlink Consumer and Business Customers. References to "Customer" and "You/your"
Network Service, Systems and Data Communications Monitoring Policy
Network Service, Systems and Data Communications Monitoring Policy Purpose This Policy defines the environment and circumstances under which Network Service, Systems and Data Communications Monitoring
Click on the question to jump to the answer. What is the difference when using a Wired vs. Wireless connection?
Wireless FAQs Click on the question to jump to the answer. 1 What is the difference when using a Wired vs. Wireless connection? 2 What factors affect the speed of my Internet access? 3 Why am I not getting
Internet Quick Start Guide. Get the most out of your Midco internet service with these handy instructions.
Internet Quick Start Guide Get the most out of your Midco internet service with these handy instructions. 1 Contents Internet Security................................................................ 4
Broadband Definitions and Acronyms
The New Mexico Broadband Program Broadband Definitions and Acronyms Version 1, April 2013 Prepared for: The New Mexico Broadband Program NM Department of Information Technology http://www.doit.state.nm.us/broadband/
BROADBAND PERFORMANCE
United States Government Accountability Office Report to Congressional Requesters April 2015 BROADBAND PERFORMANCE Additional Actions Could Help FCC Evaluate Its Efforts to Inform Consumers GAO-15-363
By writing to: Cougar Wireless, Attention: Customer Service, 4526 S. Regal St., Suite A, Spokane, WA., 99224
COUGAR WIRELESS ACCEPTABLE USE POLICY I. INTRODUCTION Cougar Wireless and its various affiliates and subsidiaries (collectively we, us, our ) are committed to being responsible network citizens. To assist
TRANSPARENCY STATEMENT POLICIES PRESERVING THE OPEN INTERNET
TRANSPARENCY STATEMENT POLICIES PRESERVING THE OPEN INTERNET TruVista Communications and its affiliates, including Chester Telephone Company, Lockhart Telephone Company, Ridgeway Telephone Company, Fairfield
BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY
BUCKEYE EXPRESS HIGH SPEED INTERNET SERVICE ACCEPTABLE USE POLICY The Acceptable Use Policy ("the Policy") governs use of the Buckeye Express High Speed Internet Service ("the Service"). All subscribers
Capacity Management in Multimedia Networks. Presented at SCTE Emerging Technologies 2005
Capacity Management in Multimedia Networks Ben Ben Bekele Bekele Jason Jason Schnitzer Schnitzer Senior DOCSIS Engineer Chief OSS Architect Principal Cox Cox Communications YAS Broadband Applied Ventures
N300 WiFi Cable Modem Router
Performance & Use WIFI SPEED N300 300 SPEED RANGE N300 WiFi Cable modem download speeds up to 340 Mbps 8 times faster than DOCSIS 2.0 Eliminate monthly rental fees Works with U.S. cable Internet providers
USAGE BASED BROADBAND PRODUCTS AND CHARGES
USAGE BASED BROADBAND PRODUCTS AND CHARGES Usage Based Broadband Products and Charges These fixed term broadband products provide access to the internet from a fixed location, with charges determined by
Internet Service Overview
Internet Service Overview This article contains information about: Internet Service Provider Networks Digital Subscriber Line (DSL) Cable Internet Fiber Internet Wireless/WIMAX Cellular/Wireless Satellite
General Tariff Information
General Tariff Information Service Provider Name Ooredoo Q.S.C. (Qatar Telecom (Qtel) Q.S.C.) License Public Fixed Telecommunications Network and Services Tariff Number B30-01 Service Name Fibre Broadband
Computer Networking. Definitions. Introduction
Computer Networking Definitions DHCP Dynamic Host Configuration Protocol It assigns IP addresses to client devices, such as desktop computers, laptops, and phones, when they are plugged into Ethernet or
Skype Connect Requirements Guide
Skype Connect Requirements Guide Version 4.0 Copyright Skype Limited 2011 Thinking about implementing Skype Connect? Read this guide first. Skype Connect provides connectivity between your business and
Cox High Speed InternetSM Connect to your online world faster than you can imagine. Plus, access a whole host of tools to make your Internet
Cox High Speed InternetSM Connect to your online world faster than you can imagine. Plus, access a whole host of tools to make your Internet experience friendlier, easier and more cutting edge. 43 Connecting
Recommended QoS Configuration Settings for TP-LINK Archer C3200 Wireless Router
Recommended QoS Configuration Settings for TP-LINK Archer C3200 Wireless Router Recommended QoS Configuration TP-LINK Archer C3200 Contents Contents Introduction.......................................
Internet Service Business
Internet Service Business USER GUIDE VERSION 2.182016 1 Table of Contents Welcome to Point to Point Broadband!... 2 Disclaimer. 2 Billing. 2 Understanding Your First Bill 2 Customer Self Care... 2 Getting
For assistance with your computer, software or router we have supplied the following information: Tech Support 1-855-546-5000, press 1
For assistance with your computer, software or router we have supplied the following information: Tech Support 1-855-546-5000, press 1 Talk America Services Customer Service 1-855-546-5000, press 3 TALK
K-20 Network Acceptable Use Guidelines/Internet Safety Requirements
Page 1 of 5 K-20 Network Acceptable Use Guidelines/Internet Safety Requirements These procedures are written to support the Electronic Resources Policy of the board of directors and to promote positive
Cablelynx Acceptable Use Policy
Cablelynx provides a variety of Internet Services (the Services) to both residential and business customers (the Customer). Below, you will find the terms and conditions that you agree to by subscribing