TELEKOM MALAYSIA BERHAD CONNECT COMMUNICATE COLLABORATE. INVEST MALAYSIA 2015 Kuala Lumpur 23 rd & 24 th April 2015
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1 TELEKOM MALAYSIA BERHAD CONNECT COMMUNICATE COLLABORATE INVEST MALAYSIA 2015 Kuala Lumpur 23 rd & 24 th April 2015
2 Disclaimer This presentation is not and does not constitute an offer, invitation, solicitation or recommendation to subscribe for, or purchase, any securities and neither this presentation nor anything contained in it shall form the basis of, or be relied on in connection with any contract or commitment or investment decision. This presentation has been prepared solely for use at this presentation. By your continued attendance at this presentation, you are deemed to have agreed and confirmed to Telekom Malaysia Berhad (the Company ) that: (a) you agree not to trade in any securities of the Company or its respective affiliates until the public disclosure of the information contained herein; and (b) you agree to maintain absolute confidentiality regarding the information disclosed in this presentation until the public disclosure of such information, or unless you have been otherwise notified by the Company. Reliance should not be placed on the information or opinions contained in this presentation or on its completeness. This presentation does not take into consideration the investment objectives, financial situation or particular needs of any particular investor. No representation or warranty, express or implied, is made as to the fairness, accuracy, completeness or correctness of the information, opinions and conclusions contained in this presentation. None of the Company and its affiliates and related bodies corporate, and their respective officers, directors, employees and agents disclaim any liability (including, without limitation, any liability arising from fault or negligence) for any loss arising from any use of this presentation or its contents or otherwise arising in connection with it. This presentation contains projections and forward-looking statements relating to the Company s business and the sectors in which the Company operates. These forward-looking statements include statements relating to the Company s performance. These statements reflect the current views of the Company with respect to future events and are subject to certain risks, uncertainties and assumptions. It is important to note that actual results could differ materially from those anticipated in these forward looking statements. The Company does not undertake to inform you of any matters or information which may come to light or be brought to the Company s attention after the date hereof. The forecasts and other forward-looking statements set out in this presentation are based on a number of estimates and assumptions that are subject to business, economic and competitive uncertainties and contingencies, with respect to future business decisions, which are subject to change and in many cases outside the control of the Company. The directors and officers of the Company believe that they have prepared the forecasts with due care and attention and consider all best estimates and assumptions when taken as a whole to be reasonable at the time of preparing the presentation. However, the Company s forecasts presented in this presentation may vary from actual financial results, and these variations may be material and, accordingly, neither the Company nor its directors or officers can give any assurance that the forecast performance in the forecasts or any forward-looking statement contained in this presentation will be achieved. Details of the forecasts and the assumptions on which they are based are set out in the presentation. This presentation may not be copied or otherwise reproduced without the written consent of the Company. 2
3 1 Country & Industry Overview About TM Group Results : 3- Year Performance High Speed Broadband Update Convergence Outlook and Business Priorities 3
4 Total Households in Malaysia Age Demographic Broadband penetration rate in Malaysia Cellular penetration rate in Malaysia Country & Industry Overview as at 4Q2014 <20 years old = 35% years old = 35% years old = 21% 7.03 million >60 years old = 9% 70.2% 148.5% Market Share as at 4Q2014 Voice Revenue 22% Broadband Revenue 30% Data Revenue 2 71% Fixed Line 97% Fixed Broadband 1 92% market share Market share: RM4.11bn market share Market size: RM2.76bn market share Market size: RM1.06bn physical market share Market size: 3.69mn physical market share Market size: 2.4mn 1 Official 4Q2014 data unavailable at the time of publication 2 Data as at 2H2013 Source: MCMC, DOS, Company Financial Results; Group Regulatory & BMI Team Analysis 4
5 Capital Structure CREDIT RATING Moody s A3 S&P A- Fitch A- RAM AAA Authorised Capital: RM3,528,003, Issued and Paid-up Capital: RM2,603,561, Date of Incorporation: 12 October 1984 Date of Listing: 7 November 1990 TM Shareholders* Free Float 28% Khazanah 29% TOTAL RETURN TO SHAREHOLDERS Khazanah FBMKLCI % % EPF Amanah Raya TM % AXIATA % Foreign 15% EPF 15% Free Float Foreign MAXIS 3 DIGI % Source: Bloomberg 1 For the period 22 April April For the period 25 April April For the period 18 November April 2015 Amanah Raya 13% * As at 31 March 2015 Note: EPF stands for Employees Provident Fund Board Source: TM Website ( 5
6 About TM Establishment of Malayan Telecommunication Department Jabatan Talikom Malaysia Corporatisation of Syarikat Telekom Malaysia Berhad 1 st Reinvention of TM Listing of Telekom Malaysia Re-branding of TM Demerger of fixed and mobile 2 nd Reinvention of TM 1 st Technology Inflection point from analog to digital 2 nd Technology Inflection point from legacy digital to IP-based HSBB Project Malaysia s leading ISP with >2.2 million broadband customers Malaysia s broadband champion and leading integrated information and communication company with over 60 years of experience Malaysia s premier BPO provider Malaysia s largest fixed data provider with >50% market share Enhanced global capacity 6
7 Group Results: 3-Year Performance Revenue EBIT +6.4% +5.7% +15.6% (Normalised +18.2%) -5.7% (Normalised +2.0%) 10,629 11,235 1,187 1,150 1,372 1,359 1,294 1,387 9,994 FY2012 FY2013 FY2014 FY2012 FY2013 FY2014 EBITDA Revenue EBIT Normalised EBIT PATAMI 31.8% 32.9% 31.9% -19.9% (Normalised +17.9%) -17.8% (Normalised -9.4%) 31.6% 32.7% 32.8% +9.2% (Normalised +10.1%) +2.9% (Normalised +5.9%) 3,233 3,532 3,196 3,159 3,636 3,725 1, ,012 1, FY2012 FY2013 FY2014 FY2012 FY2013 FY2014 EBITDA Normalised EBITDA PATAMI Normalised PATAMI EBITDA Margin Normalised EBITDA Margin 7
8 Total Revenue by Product: 3-Year Performance Non-voice Revenue now >69% of Group Revenue FY2012 FY2013 FY2014 Internet 24% Others 17% Data 22% Voice 37% Voice Data Internet Others Internet 25% Others 17% Data 24% Voice 34% Voice Data Internet Others Others 19% Voice Voice 31% Data Internet 27% Data 23% Internet Others Internet Data Voice Others* +12.8% +11.9% +13.9% +3.7% -2.4% -4.1% +6.5% +18.8% 2,372 2,676 2,995 2,205 2,512 2,606 3,706 3,618 3,469 1,711 1,823 2,165 FY2012 FY2013 FY2014 FY2012 FY2013 FY2014 FY2012 FY2013 FY2014 FY2012 FY2013 FY2014 * Others comprise other telco and non-telco services i.e ICT-BPO, MMU tuition fees, customer projects, Yellow Pages 8
9 Capex & Opex: 3-Year Performance Business As Usual (BAU) Capex Cost % of Revenue RM8,972.0 RM9,378.3 RM10, FY2012 FY2013 FY2014 Access Core Network Support System* BAU Capex / Revenue HSBB Capex** , , % 87.2% 88.6% Bad Debt Marketing Expenses Supplies & Materials Maintenance Cost Other Operating Cost Manpower Cost Direct Cost Dep & Amortisation FY2012 FY2013 FY2014 Note: **gross CAPEX FY2012 FY2013 FY2014 Access Core Network Support System* HSBB Capex / Revenue Total Cost / Revenue ( %) 1 Revenue = Operating Revenue + Other Operating Income Note: The classification of cost is as per financial reporting 9 *Include Application, Support System & Others (building, land improvement, moveable plants, application & other assets)
10 Group Physical Highlights : 3-Year Performance Broadband In thousand +7.2% +0.7% 2,066 2,215 2, UniFi 1,583 1,580 1,502 In thousand +31.6% +14.8% 729 FY2012 FY2013 FY2014 Streamyx UniFi In thousand +0.3% DEL -2.7% ,359 4,373 4, FY2012 FY2013 FY2014 UniFi Residential UniFi Business 3,876 3,738 3,527 FY2012 FY2013 FY2014 DEL UniFi 10
11 High Speed Broadband Update Delivered >1.624mn ports covering 106 exchanges Activated more than 750,000 customers translating to 46% take-up >1mn or 48% of customers on high speed broadband (4Mbps and above) 121 IPTV Channels Wide range of HyppTV packages for home, business, hospitality and multi-devices Announced HSBB Phase 2 & Sub Urban Broadband (SUBB) projects in February 2015 Announced Collaboration between HyppTV and DiGi for HyppTV Everywhere in April
12 Combined base: ~2,000 sites Valuable spectrum assets Extensive Fibre network Extensive customer base
13 HOME Customer Behaviour Trends: Access Broadband via Mulitple Devices At home, users need broadband mainly for video streaming, whilst SMEs carry out business functions i.e sending s and browsing TV Devices notebook / desktop tablets / smartphone Internet Usage Total average weekly time spent with each media (hours) 15 1.Video streaming 2.Social networking 3. s 4.Games 5.Messaging 6 Using Internet Watching TV Reason for using Internet tablets / smartphone 73% Services (e.g. , browsing) SME desktop Source: Content Eco system in Digital age Result Malaysia, Google; Source: MCMC Internet User Survey 2012; comscore Inc., Nielsen) 31% 21% 20% notebook 17% File transfer Voice call (VoIP) ecommerce Cloud software 13
14 At a glance: TM's latest products and services... Innovative Products and Services Wireless service via 4G Attractive IPTV Channels and Packages 15
15 New Broadband Packages to drive Broadband Penetration RM38/month Speed: 1 Mbps Quota: 1 GB per month 12 months Free modem Launch date: 16 June 2015 RM179/month Speed: 10 Mbps Quota: unlimited 24 months Free CPE Free HyppTV FTA channels Launch date: 16 July % penetration growth in broadband will result in 1.3% of GDP Growth - World Bank Report All price are exclusive of GST Only applicable through selected channels 16
16 What you can do with 1GB? 1GB of. Looks like. How we worked it out. 20,480 s (text only) 1 (text only) = 50KB Web Surfing 44 hours 1 hour= 23MB Whatsapp 34,144 messages (text only) 1 messages (text only) = 30KB YouTube 68 video plays 1 video play (4 minute video)= 30KB Skype 4 hours video chat 1 hour= 250MB Facebook 51 hours (not including streaming video) 1 hour= 20MB (not including streaming video) Video Streaming Source: 2 hours 1 hour= 500MB 17
17 2015 Outlook and Business Priorities CONVERGENCE CHAMPION delivering INFORMATION & INNOVATION EXCHANGE Rollout of HSBB 2, Sub-Urban Broadband Investments for future growth 17
18 THANK YOU Investor Relations Level 11 (South Wing), Menara TM Jalan Pantai Baharu Kuala Lumpur Malaysia Tel: (603) / 7366 / 7388 investor@tm.com.my 18
19 Appendix 19 19
20 Headline KPI Revenue Growth 4-4.5% 5-5.5% EBIT Growth % 5-5.5% Customer Satisfaction Measure *Note: Headline KPI for TM excluding P1, HSBB 2, SUBB & other mega projects 1 Using TRiM index measuring end to end customer experience at all touch points. TRiM (Measuring, Managing and Monitoring) is a standardized indicator system. It analyzes, measures and portrays stakeholder relationships on the basis of standardized indicators. The TRI*M Index is an indicator of the status quo of a particular relationship. The index is made up of four points of view on the stakeholder relationship, e.g. for customer loyalty: overall rating, recommendation, repeat purchasing of product/services, and a company's competitive advantage. The information is based on surveys/interviews on a sample customer base. 20
21 Reiteration of Dividend Policy Telekom Malaysia Berhad ("the Company" or "TM") issues a statement to reiterate its stand on the Company's dividend policy. The Company s dividend policy as announced at the time of the demerger between TM and TM International Berhad (TMI) remains valid. The policy states as follows: In determining the dividend payout ratio in respect of any financial year after the Proposed Demerger, our Company intends to adopt a progressive dividend policy which enables us to provide stable and sustainable dividends to our shareholders while maintaining an efficient capital structure and ensuring sufficiency of funding for future growth. Upon completion of the Proposed Demerger, our Company intends to distribute yearly dividends of RM700 million or up to 90% of our normalised PATAMI, whichever is higher. Dividends will be paid only if approved by our Board out of funds available for such distribution. The actual amount and timing of dividend payments will depend upon our level of cash and retained earnings, results of operations, business prospects, monetization of non-core assets, projected levels of capital expenditure and other investment plans, current and expected obligations and such other matters as our Board may deem relevant. This policy remains unchanged for 2009 and beyond. The Company is currently able to meet this dividend policy, because: The Company has sufficient consolidated cash and bank balances of RM1.144 billion as at 30 September 2008, and it is confident that TMI is able to meet its obligation due to TM of RM4.025 billion by April In the event of a downturn in performance due to unforeseen circumstances, the Company wishes to state that its recurring cash generation ability is sufficient to meet its current dividend policy. TM s retained earnings is also sufficient to support this current dividend policy in the event of unforeseen shortfalls in normalised PATAMI. Given the unprecedented volatility in global markets, the Company will continue to examine the likely impact on its business, cashflow generation, capital structure and methods in which excess cash beyond the dividend policy and prudent level of cash required for operations, can be efficiently distributed to our shareholders. Moving forward, TM is focused on building a strong foundation for its future growth and operational excellence. TELEKOM MALAYSIA BERHAD (Bursa Malaysia Announcement Reference No TM ) Date Announced :13/11/
22 Shareholder Returns ( ) 22
23 Key FY2014 Highlights +6.0% +5.7% +19.8% 10,629 11,235 2,980 2,636 3,157 4 Q Q Q 1 4 FY13 FY14 Revenue grew 5.7% vs FY2013 Driven by Internet, Data & Others which grew 11.9%, 3.7% and 18.8% respectively Revenue +16.6% +2.0% +44.9% Normalised EBIT higher by 2.0% vs FY ,359 1,387 Higher operating revenue 4 Q Q Q 1 4 FY13 FY14 Normalised EBIT +20.9% -9.4% +82.8% 1, , Q Q Q 1 4 FY13 FY14 Reported PATAMI Normalised PATAMI Normalised PATAMI was 9.4% lower vs FY2013 due to higher tax expense from the absence of HSBB tax incentive (FY2013: RM163mn) 23 23
24 Group Total Revenue by Product 911 Voice -2.5% +9.4% , % 3,469 Internet +16.8% +16.0% , % 2,995 FY2014 Others 19% Internet 27% Data 23% Voice 31% RM11,235mn 4Q13 3Q14 4Q14 FY13 FY14 4Q13 3Q14 4Q14 FY13 FY14 Data Others* FY % +3.7% -0.4% +18.8% RM10,629mn % 771 2,512 2, % 670 1,823 2,165 Others 17% Internet 25% Data 24% Voice 34% 4Q13 3Q14 4Q14 FY13 FY14 4Q13 3Q14 4Q14 FY13 FY14 *Others comprise other telco and non-telco services (i.e ICT-BPO, MMU tuition fees, customer projects) Note : Unless stated otherwise all figures stated shall be inclusive of P1 24
25 Group Total Revenue by Lines of Business Retail Global & Wholesale Others* +5.6% +4.1% +1.5% +20.7% +15.6% 8, % 7, % +60.0% 1,706 1, % 1,048 2,208 2,051 2, Q13 3Q14 4Q14 FY13 FY14 4Q13 3Q14 4Q14 FY13 FY14 4Q13 3Q14 4Q14 FY13 FY14 FY2014 FY2013 Others 9% RM11,235mn Others 9% RM10,629mn Global & Wholesale 16% Global & Wholesale 16% Retail 75% Retail 75% Retail (C+S+E+G): 75% Retail (C+S+E+G): 75% * Others comprise revenue from VADS, Property Development, TM R&D, TMIM, UTSB, MKL & P1 Note : Unless stated otherwise all figures stated shall be inclusive of P1 25
26 FY2014 Highlights: CAPEX & OPEX Total Capex Cost % of Revenue % 16.3% 1,863 1,836 RM9,378.3 RM10, % 88.6% % of Revenue Bad debt FY13 FY14 Access Core Network Support System* Capex / Revenue (%) BAU Capex HSBB Capex 6.6% 8.5% 11.0% 7.9% 954 1, Marketing expenses Supplies & material Maintenance cost Other operating cost Manpower cost Direct cost Dep & Amortisation FY13 Total Cost / Revenue ( %) FY14 1 Revenue = Operating Revenue + Other Operating Income FY13 FY14 Access Core Network Support System* FY13 FY14 Access Core Network Support System* Note: The classification of cost is as per financial reporting Capex / Revenue (%) Capex / Revenue (%) Note : Unless stated otherwise all figures stated shall be inclusive of P1 26
27 FY2014 Highlights: Group Balance Sheet RM Million Shareholders Funds Non-Controlling Interests Deferred & Long Term Liabilities Long Term Borrowings Deferred Tax Deferred Income Derivative financial instruments** Trade and other payables As at 31 Dec 2014 As at 31 Dec , , , , , , , , , , , ,376.0 Current Assets Trade Receivables Other Receivables Cash & Bank Balances Others Current Liabilities Trade and Other Payables Short Term Borrowings Others Net Current Assets/(Liabilities)* Property Plant & Equipment Other Non-Current Assets 6, , , , , , , , , , , , , , , , ,007.5 (48.3) 14, ,376.0 *Due to reclassification of long term debt due within the next 12 months to current liability (RM1.5bn) ** Includes the put option obligation (RM267.6m) to buy Non Controlling Interest shares Note : Unless stated otherwise all figures stated shall be inclusive of P1 27
28 FY2014 Highlights: Debt Profile & Key Financial Ratios Dec Dec 31 Dec Dec Dec 13 Return on Invested Capital % 7.68% Gross Debt to EBITDA Return on Equity % 14.80% Net Debt/EBITDA Return on Assets % 6.27% Gross Debt/ Equity Current Ratio Net Debt/ Equity WACC 7.54% 6.67% Net Assets/Share (sen) Based on Normalised EBIT 2 Based on Normalised PATAMI Note : Unless stated otherwise all figures stated shall be inclusive of P1 28
29 Physical Highlights Broadband In thousand +0.7% +0.8% 2,215 2,230 2,251 2,213 2, ,292 1,292 1,296 1,246 1,242 Broadband growth in FY2014 was driven by UniFi 48% of total broadband customers are on speeds of 4Mbps & above 4Q13 1Q14 2Q14 3Q14 4Q14 Net adds (in thousand) Streamyx Residential Streamyx Business UniFi UniFi In thousand +14.8% % UniFi grew 14.8% YoY in 2014, translating to 45% take-up rate Steady growth throughout 2014 mainly due to aggressive upselling activities 4Q13 1Q14 2Q14 3Q14 4Q14 Net adds (in thousand) UniFi Residential UniFi Business HyppTV now consists 121 channels 29
30 Physical Highlights DEL In thousand -2.7% -0.3% 4,373 4,338 4,321 4,267 4, ,442 1,423 1,409 1,386 1,373 Reducing rate of decline Dual- and triple-play broadband packages 2,296 2,262 2,239 2,181 2,154 4Q13 1Q14 2Q14 3Q14 4Q14 Fixed Line Residential Fixed Line Business UniFi ARPU Higher ARPU across all segments ARPU (RM) 4Q13 1Q14 2Q14 3Q14 4Q14 Fixed Line (DEL)* Streamyx Broadband** UniFi*** *Call Usage Only ** Streamyx Net ARPU *** Blended ARPU 30
31 HSBB deployment areas 106 service areas have been covered under HSBB Phase 1 KANGAR ALOR STAR KOTA KINABALU Northern Corridor Economic Region IPOH Zone 3 KUALA TERENGGANU KUANTAN SHAH ALAM KUALA LUMPUR Klang Valley SEREMBAN MELAKA JOHOR BAHRU KUCHING Zone 3 LEGEND Zone 1 HSBB High economic impact areas Industrial parks/ftzs covered Iskandar Malaysia Zone 2 BBGP Urban/Semi-urban and rural Zone 3 USP Areas are indicative and not to scale Less populated areas 31
32 Any queries please to : Rohaila Mohamed Basir Investor Relations Telekom Malaysia Berhad investor@tm.com.my Investor Relations Level 11 (South Wing) Menara TM Jln Pantai Baharu Kuala Lumpur, Malaysia Tel (603) / 7366 /
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