HUMAN RESOURCES DIRECTOR TOWN OF MANSFIELD
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1 HUMAN RESOURCES DIRECTOR TOWN OF MANSFIELD The Town of Mansfield, MA seeks a Human Resources professional to provide HR services to approximately 800 full-time and seasonal staff for both the municipal and school departments. This is an opportunity for a skilled and resourceful professional to develop a highly functioning Human Resources operation partnering with the Town Manager and the Superintendent of Schools. The position is appointed by the Town Manager and reports to the Town Manager for municipal employees and to the Superintendent of Schools for school department employees. The Human Resources Director is responsible for a full range of human resources services including employee and labor relations, staffing, compensation, benefits, training, workforce development, and all related processes. The Town has approximately 18 bargaining units. Applications should be submitted to the Human Resources Department, 6 Park Row, Mansfield, MA 02048, or electronically to townmanager(~vmansfieldma.com. Complete job description available at The Town of Mansfield is an equal opportunity employer.
2 TOWN OF MANSFIELD POSITION DESCRIPTION Title: Department: Appointing Authority: Affiliation: Human Resources Director Town Manager's Office Town Manager Non-Union Summary ofduties This position is responsible for providing Human Resources support to both Town and School Department employees. This includes direction and management of all aspects of human resources administration in accordance with applicable federal and state laws, Town by-laws and policies; reviews, evaluates and makes recommendations to the Town Manager and Superintendent of Schools on a wide-variety of issues; performs administrative, planning and coordination duties on various functions including, but not limited to, human resources, labor relations, employee benefits, insurance, budgets, talent development, performance management, educational practices and processes, and special projects; serves as a member of the senior leadership team along with the Town Manager, Superintendent of Schools and Finance Director/Town Accountant; assists the Town Manager and Superintendent of Schools as assigned, usually on a project basis. Supervision Received Works under the administrative direction of the Town Manager and under the policy direction ofthe Board of Selectmen. Performs varied responsible and highly complex functions which require considerable judgment and initiative in determining courses of action which may or may not be guided by statute, established guidelines, collective bargaining agreements or precedent; work involves the ability to interpret and apply statutes, regulations, policies and procedures to a wide variety of individual problems and situations. Job Environment Work is generally performed in typical office conditions, with frequent interruptions and requests for information; attends Board of Selectmen meetings as required; attends other Town Board and Commission meetings and forums as necessary. Operates personal computer and standard office equipment such as copier, facsimile machine, etc. 1
3 Makes regular contact with Town boards and committees, employees, department heads, state and federal agencies, labor counsel and town counsel, union officials, consultants, and the general public; contacts involve a wide-variety of complex issues; contacts require considerable judgment, persuasion, strategy, patience, courtesy and discretion and the ability to handle sensitive and confidential information in a professional manner. Has access to Town-wide confidential information including personnel records, legal proceedings, bid proposals, negotiating positions and collective bargaining strategies and plans. Errors in judgment could affect the town's ability to deliver services and could result in substantial monetary and/or legal repercussions, could expose the town to certain legal liabilities, and could affect the public's confidence. Essential Functions The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. As a staff executive and member of the senior management team, assesses the climate for effective performance, training and development needs, employee relations and organizational structure as it affects employee motivation and interdepartmental relations; makes recommendations for optimizing human resources. Directs and administers all human resources functions for all personnel, including but not limited to, wage and salary administration, position descriptions and job classifications, collective bargaining negotiation and administration, policy administration, grievance procedure administration, program administration, performance evaluations and fringe benefit oversight which includes school employees benefits on specific items; oversees the maintenance ofthe personnel database and centralized personnel files. Advises Town Manager, boards and commissions on a wide variety of human resources issues; ensures compliance with applicable federal and state laws, Town by-laws, Town policies and procedures and collective bargaining agreements. Has frequent contacts with the employees, department heads, Town boards and commissions, other municipal and governmental bodies, labor representatives, the press, Town residents and the general public; frequently responds to requests for information from governmental entities and from organizations or individuals under the Public Records Law and Freedom of Information Act. Develops and recommends - Town By-laws, policies and procedures; implements and administers all ofthe aforementioned. 2
4 Develops collective bargaining strategy with the Town Manager, appointing authorities and Superintendent of Schools; negotiates contracts and memorandums of agreement with collective bargaining units under the direction of the Town Manager. Represents the Town in grievance hearings, mediations, fact-findings and arbitrations. Mediates employee disputes; works to improve communication within Departments; provides advice and counsel to Department Heads on a wide variety of topics. Serves as the contact person for matters related to workplace violence, harassment and unusual situations that are or could be disruptive to a Department's optimal operations. Assess employee morale and recommends programs to improve it. Develops recruitment procedures and directs recruitment efforts; advertises and posts vacancies; reviews applications and screens for entrance requirements; interviews candidates; makes recommendations to hiring authorities in accordance with established guidelines; ensures legal compliance. Develops procedures for and oversees orientation of new employees; maintains and revises Employee Handbook. Conducts exit interviews with departing employees; uses information to improve the operation, organization and culture of the individual department, administrative policies and the Town as a whole. Develops, conducts or provides for training for Town officials and employees as needed in federal, state and local statues, policies and by-laws related to human resources issues; develops training topics and conducts training for the professional development of the staff; serves as the Town's representative in a municipal training group. Administers workers' compensation, MGL C.41, lllf compensation and unemployment compensation for the Town and School Department; in conjunction with the Finance Director/Town Accountant and Town Treasurer administers, selects and monitors employee benefits plans. Oversees and coordinates the Town's Employee Assistance Program and mandatory federal drug testing for employees possessing Commercial Drivers' Licenses through contracted vendor services, and coordinates employees' leave under the Family Medical Leave Act. Oversees Risk Management; serves as the Chair of the Town's Risk Management Committee; identifies potential hazards; develops, implements and administers programs aimed at reducing the Town's exposure and limiting potential liability. Serves as affirmative action officer in the areas of employment activities, minority business enterprise, contract compliance and fair housing; demonstrates sensitivity for, and assures Town compliance with all factors affecting EEO, affirmative action, and ADA; serves as 3
5 administrative and investigative officer for issues and complaints relative to access to public facilities and programs. Drafts decisions, writes letters and other correspondence to include warrant articles, annual reports, budgets, collective bargaining contracts, grievance decisions and memorandum of agreements; reviews salary portion of the annual operating budget. Maintains and disposes of departmental records in accordance with Massachusetts Public Records Laws. Oversees the planning of employee appreciation events such as, employee p1cmcs, safety luncheons, holiday parties, etc. Oversees the payroll preparation and possible administration. Performs other duties as assigned by the Town Manager. Recommended Minimum Qualifications Education: Bachelor's Degree in human resources, public administration, business administration or related field; Masters' Degree preferred. Experience: At least 5 years of related professional H.R. expenence, with municipal and collective bargaining experience preferred. Substitutions: An equivalent combination of education and experience. Licenses/Certificates: Must have a valid license to operate a motor vehicle. Knowledge, Abilities and Skills: Working knowledge of human resources principles, practices and methods as applicable to a municipal setting. Thorough knowledge of all applicable federal and state statutes, and regulations affecting human resources activities. Ability to exercise a high degree of diplomacy and judgment to influence all types of persons. 4
6 Approved by the Board of Selectmen June Ability to communicate effectively orally and in writing. Ability to work with all levels ofthe organization, i.e., appointed and elected boards, department heads, and front-line staff, as well as legal counsel, union business agents, consultants, and the general public. Ability to identify goals and objectives and organize workload. Ability to prepare, manage and review budgets. Ability to administer and interpret regulations, policies and procedures firmly, tactfully, and impartially, while maintaining flexibility to compromise and reach consensus. Ability to distinguish between and serve in a managerial capacity while maintaining role as chief negotiator. Ability to handle sensitive issues discretely. Skill in the operation of a personal computer. Organizational and budgetary skills. Excellent interpersonal skills. Skill in developing policies and procedures to ensure equity within the organization. Skill to demonstrate sensitivity to employee related matters and for all factors affecting EEO and affirmative action. This job description does not constitute an employment agreement between the employer and employee, and is subject to change by the employer, as the needs of the employer and requirements of the job change. 5
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