1 Page 1 of 6 DIRECTOR OF HUMAN RESOURCES & EMPLOYER-EMPLOYEE RELATIONS-EEO, DIVERSITY COMPLIANCE & TRAINING, JC #676 - Classified Management - Integrated Academic Administrator and Classified Manager Salary Schedule Range 19 DEFINITION To plan, develop, design, organize, coordinate, implement, oversee and evaluate assigned human resources and employer/employee relations programs, services, operations and activities of human resources, including staff development, training, occupational health and safety, and investigation and resolution of discrimination and harassment complaints, according to legal requirements. To assist in planning, developing, organizing, coordinating, implementing, overseeing and evaluating assigned human resources programs, services, operations and activities of the District, such as recruitment and selection, employment, wage and salary administration, collective bargaining, employee and union contract management, ensure timely and accurate submission of required reports and documents; and provide complex staff assistance to the Vice Chancellor of Human Resources and Employer-Employee Relations and the Executive Director of Human Resources and Employer- Employee Relations. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. SUPERVISION RECEIVED AND EXERCISED Receives administrative and technical direction from the Vice Chancellor of Human Resources and Employer- Employee Relations and technical direction related to recruitment from the Executive Director of Human Resources and Employer-Employee Relations or designee of the Chancellor. Exercises supervision over technical and clerical personnel as assigned. EXAMPLES OF DUTIES - Duties may include, but are not limited to, the following: Assist in the daily administration of assigned Human Resources and Employer/Employee Relations programs, such as recruitment and selection, employment, retention, contract negotiation and administration, legal compliance, worker s compensation, unpaid leaves, classification and compensation, according to District objectives, policies and procedures and other legal requirements. Assist with legal issues relating to labor employee relations; prepare and propose District case positions/responses regarding discipline or grievance issues; interact directly with attorneys and law firms; receive and respond to complaints and grievances form employees and students regarding discrimination, sexual harassment, employment contract violations and other issues; conduct research, investigations and grievance session as to determine resolutions in accordance with District policies, practices and procedures and applicable collective bargaining agreements; and recommend appropriate corrective action and counsel employees as appropriate. Interpret, apply and explain laws, rules, regulations, policies and practices related to human resources administration, equal employment opportunities and collective bargaining, counsel District administrators, managers, supervisory personnel and others on the relevance of federal and state human resources laws affecting assigned functional areas, counsel administrators, manager and supervisors on matters concerning job performance issues and complaints.
2 Page 2 of 6 Page 2 - Director of Human Resources & Employer/Employee Relations-EEO, Diversity Compliance & Training Administer ADA and EEO programs, including the ADA interactive process, services, policies and procedures in compliance with District, State and federal regulations; assist in the formulation and development of other human resources programs, goals and objectives and new or revised policies and procedures; develop and maintain diverse recruitment pools, work in conjunction with District administrators, managers, and supervisors to resolve employee performance issues and that require fitness for duty exams. Develop, implement, update, monitor and evaluate the South Orange Community College District Equal Employment Opportunity Plan (Plan) for equal employment opportunity in the District s recruitment and hiring policies and practices pursuant to the applicable Title 5 regulations (Section et seq.) and the steps the district takes in the event of underrepresentation of monitored groups. Conduct an analysis of the demographic makeup of the district s workforce population; the requirements for a complaint procedure for noncompliance with the Title 5 provisions, relating to equal employment opportunity programs; establishment of an EEO Advisory Committee; methods to support equal employment opportunity; and procedures for dissemination of the Plan. Oversee performance management and annual performance evaluations of all District employees; coordinate, work with and assist supervisors in improving below standard work performance of assigned employees, evaluating and documenting progressive discipline issues and recommending employee discipline, including terminations, as necessary. Participate with the management team to facilitate efforts in organizational planning, especially in the area of human resources and staff planning, development of organizational structures, and work processes and procedures that facilitate attainment of established program goals and objectives; develop, implement and maintain appropriate methods and procedures to optimize efficient and effective delivery of services related to assigned functions; monitor and evaluate operations and activities and take corrective actions as necessary. Provide resources and information to the Vice Chancellor of Human Resources, other District administrator, managers, employees, students and members of the public regarding assigned human resources, employee relations and professional development functions and other matters. Work closely with risk management, benefits and payroll departments and work closely with the colleges and departments to meet their service requirements and needs. Develop and provide written and oral reports and presentations to employees and/or the public at various meetings; conduct workshops to provide specialized information regarding the human resources programs and services of the District; ensure the development and dissemination of information related to new or revised automated systems, requirement or regulations affecting human resources services; identify, communicate and make recommendations regarding trends and best practices in human resources. Represent the District as needed regarding assigned areas of human resources; chair or serve on committees, task forces and other work groups; provide technical expertise concerning assigned areas of human resources and employer/employee relations and performance management. Represent the District in court, at hearings and on related administrative, personnel and other committee and commissions, as appropriate. Develop, coordinate and oversee the recruitment and selection of personnel as assigned; develop, recommend and implement recruitment strategies and efforts directed toward ethnic minorities, women and other under-represented groups; approve interview questions, exercises and processes for hiring committees; communicate with hiring committees during the hiring process; conduct committee orientations. Participate in recommending candidates for employment; oversee the processing, completion and recording of all human resources transactions; and ensure that all personnel records related to assigned functions are maintained according to established procedures.
3 Page 3 of 6 Page 3 - Director of Human Resources & Employer/Employee Relations-EEO, Diversity Compliance & Training Design, plan, implement and oversee the daily administration of district-wide employee relations, staff devclopment and training programs, policies and procedures, according to District objectives, policies and procedures and other legal requirements; investigate employee relations problems and resolve or develop, recommend and initiate appropriate steps for resolution Maintain good communication and a positive relationship with employees to promote employee satisfaction; counsel employees regarding personnel matters; receive and respond to complaints and grievances from employees and students regarding discrimination, sexual harassment, employment contract violations and other issues; conduct research, investigations and grievance sessions to determine resolutions according to District policies, practices, procedures and applicable collective bargaining agreements; and recommend appropriate corrective action. Develop, organize, coordinate, implement, monitor, track and evaluate a District-wide occupational health and safety program and ensure related employee training; analyze records of work-related injuries and diseases and work to reduce risks; implement human resources component of workplace security program. Develop, coordinate, implement and oversee projects and programs related to equity and diversity, non-discrimination, sexual harassment and discrimination prevention, according to legal requirements. Perform studies of the duties, computer systems/software programs and equipment assigned to District employees and use results to develop, implement or acquire appropriate in-service training; schedule, monitor and track assigned employee training and ensure completion as required; maintain related records and prepare reports as needed. Research, design, develop and implement new training techniques and enhancements to existing training programs; develop curriculum, methods and materials for staff training, such as lectures, ideas for group discussions, demonstrations or workshops or contract same with outside professionals or vendors. Contract with and maintain relationships with vendors to ensure employee participation in outside training programs as authorized; evaluate training delivery, measure results and implement training program changes as needed. Design, develop, organize, coordinate, implement, monitor, track and evaluate a District-wide occupational health and safety program and ensure related employee training; analyze records of work-related injuries and diseases and work to reduce risks; implement human resources component of workplace security program; assure compliance with the District s Injury and Illness prevention program. Develop, prepare, generate and analyze a variety of reports related to employee personnel information and data, such as benefit costs, staffing levels/deployment, absenteeism, worker s compensation, FMLA/CFRA leaves, recruitment, applicant tracking, AA/EEO and compensation. Serve as a member of District negotiating teams for collective bargaining as assigned; assist in serving as liaison and working cooperatively with bargaining unit representatives as assigned; and assist in managing negotiated agreements as assigned. Ensure that the supervisor of record evaluates the performance of each District employee annually and that eligible employees receive appropriate salary step increases, cost of living adjustments or other salary schedule changes; coordinate, work with and assist supervisors in improving below standard work performance of assigned employees, evaluating and documenting progressive discipline issues and recommending employee terminations as necessary. Coordinate and administer annual employee recognition and award programs, such as Outstanding Classified Employee of the Year.
4 Page 4 of 6 Page 4 - Director of Human Resources & Employer/Employee Relations-EEO, Diversity Compliance & Training Communicate with other human resources personnel, District and College administrators and support personnel, representatives of State and federal agencies, educational institutions, social service organizations, counselors and others to coordinate programs and activities; represent the District, as assigned, regarding assigned areas of human resources; chair or serve on committees, task forces and other work groups; provide technical expertise concerning employee relations, staff development and training. Review and certify the accuracy of data concerning employee relations, staff development, training, recruitment and other assigned programs; conduct research and direct the timely and accurate compilation, preparation and submittal of a variety of statistical and narrative reports, annual reports, proposals, recommendations, correspondence and other materials, as required or requested by the Board of Trustees, District administrators, the State or federal government or other agencies. Participate in the timely preparation and submission of Board agenda items related to human resources; direct the preparation and distribution of other human resources information, such as recruitment flyers and updated lists of faculty and administrators for both college catalogs. Review and recommend new, revised or updated District policies ensuring legal compliance; interpret, apply and explain District policies, procedures and State and federal legal requirements relating to human resources, including those involving equity and diversity, non-discrimination employment and sexual harassment. Assist in developing and implementing personnel procedures to promote equal and fair employment practices; inform human resources staff and District and college management personnel of any substantive and/or relevant changes or additions in legal requirements or District policies and procedures. Assist in training, guiding, supervising, supporting and evaluating the performance of assigned personnel; establish and monitor timelines and prioritize work; assign, schedule and review work; evaluate work products and results; interview, select and recommend hiring of employees; recommend transfers, reassignment, termination and disciplinary action; motivate staff and resolve conflicts within the group. Prepare, administer and monitor assigned budgets; prepare budget recommendations and justifications for staff, equipment, materials and supplies; authorize expenditures according to District policies and applicable regulations. Assure compliance with the District s Injury and Illness prevention program. Stay abreast of new or modified employee relations programs or training methods and determine relevancy to District employees. Perform related duties as assigned. QUALIFICATIONS EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education: Bachelor's degree from an accredited college or university with major course work in human resources management, business or public administration or related field, including or supplemented by training in public sector collective bargaining. A Master s degree with emphasis in human resources, public or business administration, psychology, industrial organization psychology, industrial relations is desirable.
5 Page 5 of 6 Page 5 - Director of Human Resources & Employer/Employee Relations-EEO, Diversity Compliance & Training Experience: At least four years of increasingly responsible professional human resources experience, performing work involving employee relations, staff development, training, collective bargaining, contract administration and investigation and resolution of discrimination and harassment complaints, in a public education setting, including at least one year in a supervisory capacity. Licenses and Other Requirements: Valid California driver's license. Knowledge of: Applicable State and federal laws, codes and regulations. Basic math skills to prepare budgets and perform statistical analysis. Budget preparation and control. Computer systems and software applications related to human resources and employer/employee relations programs. Interpersonal skills including tact, patience and diplomacy. Job analysis and evaluation methodologies. Modern office practices, procedures, methods, and equipment. Negotiation techniques and public sector collective bargaining processes. Oral and written communication skills. Principles and practices of training, supervision and performance evaluation. Principles, trends, practices, programs, procedures, methods and techniques of human resources management in the public sector. Professional business letter composition and report preparation. Progressive discipline procedures and documentation. Public employment programs, including employee relations, staff development, training, performance appraisal, selffunded employee benefits, worker s compensation, occupational health and safety, and records management. Record keeping techniques and programs. Ability to: Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Assign, schedule and review work of others. Collect, compile and analyze data. Communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies within and outside of the District. Demonstrate expertise in employee relations, staff development and training concepts, practices and procedures. Develop and administer assigned budget. Develop and administer policies and procedures for areas of assignment in human resources. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Exercise initiative and work independently with minimum direction. Learn, interpret, apply and explain applicable local, State and federal laws and regulations. Learn, interpret, apply and explain District organization, operations, policies and objectives. Maintain records and prepare reports. Make effective public presentations. Negotiate collective bargaining agreements. Operate computer and applications software, including database management, spreadsheet, word processing and software related to human resources.
6 Page 6 of 6 Page 6 - Director of Human Resources & Employer/Employee Relations-EEO, Diversity Compliance & Training Ability to: Operate modern office equipment such as computer, printer, copier and facsimile machine. Plan and organize work. Plan, design, develop, organize, coordinate, direct and evaluate assigned employee relations and staff development functions, programs, services, operations and activities, including training, occupational health and safety, grievance and disciplinary procedures, and performance appraisal. Prepare and present oral and written reports and recommendations. Relate effectively to people of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy. Select, train, lead, direct, supervise and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Work confidentially with discretion. WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment and physical demands described here represent those required by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Standard office setting. Typically, duties are performed in an office environment while sitting at a desk or computer workstation. Incumbents are subject to contact with others, frequent interruptions, noise from talking or office equipment and demanding legal timelines. At least minimal environmental controls to assure health and comfort. Must be able to adapt to changing situations and demanding timelines. Physical Demands Incumbents regularly sit for long periods, walk short distances on a regular basis, travel to various locations to attend meetings and conduct work, use hands and fingers to operate an electronic keyboard or other office machines, reach with hands and arms, stoop or kneel or crouch to file, speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over the telephone and in person; and lift, carry, and/or move objects weighing up to 10 pounds. Finalized by Marlys Grodt and Associates, February 4, 2014 Approved by the Board of Trustees, February 24, 2014