IT / TELECOM. Products & Service Solutions to optimize your business. Topco Indirect Spend Program 3 Batterymarch Park, Quincy, MA 02169

Transcription

1 IT / TELECOM Products & Service Solutions to optimize your business

2 TABLE OF CONTENTS CATEGORY OVERVIEW Laptops and Desktops Hardware, Software & Payment Terminals Full Service Mobile Computing Audio and Web Conferencing Online Digital Photo Service Telecom Expense Management TEAM CONTACT INFORMATION

3 Stay ahead of the technology curve with customized IT/Telecom solutions based on your current and future needs. Learn more Would you like to save 15% or more on everything you procure for your IT program? Streamline your procurment and save on hardware, software, and services. Our IT/Telecom sourcing experts can offer customized solutions based on your current and future needs. We work directly with your in-house team to identify opportunities and savings while keeping you ahead of the technology curve. Each custom program offers excellent savings and service negotiated by your Topco Indirect IT team! IT Technology Solutions... Through our VAR (value added reseller) program, you can save 15% or more on a broad range of solutions such as customized computer configurations, a national repair center, warehousing of client-owned equipment and Microsoft licensing management. Work with a dedicated account team that provides best-in-class service and simplified the procurement process. Laptops and Desktops through a national brand supplier... Gain deeper discounts on standard configuration models of laptops, desktops, servers, and monitors. We work with a nationally recognized supplier Conference Calling... This program offered by a top tier supplier provides domestic and international conference calling, audio conferencing, web conferencing. Our customers have saved as much as 25% over their current plan, with a complete menu of features. Online Digital Photo Service... Build customer loyalty with this convenient, affordable photo finishing service in store online or mobile! Your customers will love the flexibility and come to rely on you for all their photo finishing and printing needs. IT Asset Disposal... Our preferred supplier was chosen for their excellent customer service and secure program. Gain an array of secure IT asset disposition and E-waste recycling services. Ensure secure elimination of sensitive data and intelligence form a wide range of equipment, including hard drive, servers, printers, copiers, networking equipment, personal technology, and mobile phones. 3

4 Laptops & Desktops Commodity name in Portal: Laptops, Desktops, Monitors Overview The IT/Telecom Category Team is pleased to present this opportunity to join the Laptops and Desktops program, which offers deep discounts with our Topco preferred supplier, Dell. Vendor consolidation has increased our ability to leverage collective volumes with our members and customers. Our approach is to bid common specifications which meet the majority of retailers requirements and then negotiate a standard discount on other purchases. This strategy enabled DELL to provide deep discounts while allowing individual companies the flexibility to custom design their program. To view a full list of products and services, please visit DELL.COM. Retailers who join will gain discounts on n Desktops n Laptops n Servers n Monitors Benefits Deep discounts on standard configuration models Flexibility of discounted pricing applied to other purchases Keep your account team and join the Topco aggregated program About DELL: One of the largest technology corporations in the world, DELL is a Fortune 500 company, the third largest PC vendor in the world (after HP and Lenovo). DELL is known for its innovations in supply chain management and commerce, and has built a reputation for configure to order approach - delivering hardware and software configured to customer specifications. 4

5 Hardware, Software, and Payment Terminals Commodity name in Portal: IT Solutions Overview PCM/SARCOM is Topco s preferred provider for IT solutions. PCM keeps your IT programs running smoothly with procurement and logistics solutions. PCM/SARCOM specializes in procurement and logistics for a broad array of IT products, consulting, and implementation services delivered through over 1200 trained technical professionals. PCM offers a rich array of managed and operational services to help retailers lower operating costs, increase business agility, improve overall efficiency, and succeed in the global economy. When you join the program, you will have access to PCM s online e-commerce tool, Opstrack that provides access to a vast catalog of IT products, and a large portfolio of technology services including assessments, deployments, service desk, managed services, and project management. Please visit Benefits Discounts for products and services Quick access to hardware and software from over 1,700 leading manufacturers Automatic tracking of orders and shipping Real time connections with the IT leaders, such as HP, Lenovo, IBM, Ingram Micro, Synnex, Tech Data Integration into existing ERP systems like SAP, PeopleSoft, Oracle, Lawson Data exchange solutions for call center systems such as Remedy and Peregrine Seamless interface with Ariba, PurchaseNET, Oracle Exchange, Commerce One Workflow Engine for streamlined requisitions, approvals, and notifications Asset Manager to easily track assets and inventory License Manager to track license expirations and maintain compliance Reporting options from a large catalog of customizable reports to track purchases 5

6 KEEPS YOUR IT PROGRAMS RUNNING SMOOTHLY PCM/SARCOM, a wholly-owned subsidiary of PC Mall, Inc., is a technology reseller and services organization with 26+ years experience providing successful solutions nationally to customers. PCM offers full infrastructure and system design, procurement, installation, post-sales support, services, help desk management and IT staffing. Under the PC Mall umbrella PCM is a Microsoft Gold Certified Partner, IBM Advanced Business Partner and a Cisco Gold Partner. PCM/SARCOM S KEY PARTNER CERTIFICATIONS: PCM/SARCOM S TECHNOLOGY PARTNERS: 6

7 Full Service Mobile Computing Commodity name in Portal: Mobile Computing Overview OPI is Topco s preferred supplier for mobile computing, OPI launches you into the mobile arena with expertise! Remain competitive in today s high-speed business climate. Streamline your supply chain management. Shaving even a few minutes off order processing can translate into better customer service through faster delivery of product, reduced costs, and increased profitability. Turn saved minutes into true competitive advantage. With the time and cost savings of wireless communications, more and more companies are using RF technology to deploy fast real-time data capture and communications in the supply chain, delivering a seamless flow of information between workers and critical business systems, leaving employees free to move about the company as needed to work, without losing touch with critical data and business systems. Benefits Price Checking Kiosk Print Stations In-Store Receiving Mobile Printing RFID Loss Prevention OPI Strategic Partners About OPI: Optical Phusion, Inc. (OPI) is an enterprise mobility integration company that helps retailers manage the entire lifecycle of wireless technology projects with application-based solutions for a range of markets specializing in retail, supply chain and field sales organizations. Its mobile device management solution supports a broad range of kiosk and enterprise mobile assets. For retailers, OPI has implemented a variety of RFID-based systems for loss prevention, mobile device security and mobility asset management that lead to faster delivery of products, reduced total cost of ownership (TCO) and greater return on investment (ROI). Please visit opticalphusion.com 7

8 Audio & Web Conferencing Commodity name in Portal: Conference Calling for Audio & Web Overview This popular program is seamless for employees to adopt and use, and offers many attractive features - available now from our preferred supplier, West Unified Communication Services (formerly Intercall). Participants saved 20% to 50%. Reservationless Conferencing With West, it s easy to hold a conference call on the web and on your phone without ever making a reservation! Benefits a robust, affordable conferencing package Affordable Talk to your IT team member about cutting your costs with West. Reservationless Audio - Hold your conference call at any time by dialing your permanent dial-in number and entering your conference code. No reservations are required. Other call management features are available. Web Conferencing & Collaboration - Provided by West s easy to use Unified Meeting, or Cisco s WebEx - host interactive, collaborative day-to-day meetings, share presentations, software, web sites or launch videos. Conduct virtual training sessions, create surveys or polls during your meetings. Event Services - Make sure your event is flawless! West s event services team helps you plan, conduct and wrap-up your seminars and webcasts so you can focus on your message and host a successful event. Use for high profile calls with larger audiences. User Friendly - No plug-ins or downloads for participants, works with almost every operating system and browser, on your smart phone, laptop or tablet. Other services include -Unified Communication As A Service West IP - Network(WAN) & Security (E911), Enterprise Voice & Telephony, Messaging & Presence (including MS Lync, Cisco Jabber)- Client Application Integration About West: West Unified Communications Services unites and deploys the most powerful business communications technologies ever devised via a scalable, on-demand, cloud-based platform; one capable of delivering a complete and continuously advancing package of unified communications services and applications. From consultation to implementation to management, West s purpose is to help you transform the way your business works; helping you raise the performance of your enterprise and gain an important and sustainable competitive advantage. 8

9 Lifepics online digital personalized photo products and services for your customers The Topco Indirect IT team has chosen Lifepics as its preferred supplier for online photofinishing services for our members. With Lifepics, you can now offer your customers a superior, quick, and affordable online digital photofinishing service. Benefits Build customer loyalty with ship-to-home or in-store printing options Simplify the photo printing process Offer photofinishing personalization solutions Improve your customer's buying experience Drive incremental sales of photo related products 3 ways to order prints and products Your customers will embrace the easy and versatile ordering process, and love the high quality of their printed photos (and return month after month to order more prints!) ONLINE IN STORE KIOSK MOBILE APP Customers order from a website Customers order and purchase in store or choose delivery to their home Customers order prints through a mobile app branded with your logo

10 Telecom Expense Management Commodity name in Portal: Telecom Expense Management Overview The Topco IT Team is pleased to offer this opportunity with PRGX the world s leading provider of recovery audit services. Participants saved 5% to 15%, and found hidden funds through recovery of missed profits. Benefits Profit Discovery Profit Recovery Profit Optimization AUDITS - PRGX Audit experts efficiently organize your data to identify overpayments and other anomalies ANALYTICS - PRGX data architects gather, assimilate, transform, enrich and analyze your data, and build custom tools to give you timely business intelligence that gets to the answers you need when you need them ADVICE - PRGX data experts develop a deep understanding of your processes and give you fact-based insights that drive better performance, always focused on improving efficiencies and taking your profits to the next level Work with the global leader and get complete Telecom services Invoice processing and cost allocation Single system of record for all IT inventory ROI through recovery of billing errors Expertise in mobile and fixed line provisioning Leverage resources to gain maximum return Additional savings from unrecovered errors About PRGX: PRGX Global, Inc. is a global business analytics and information services firm and the leading provider of recovery audit services, and serve clients in more than 30 countries. PRGX offers Profit Discovery to discover and deliver your hidden profits across your procurement, merchandising and finance divisions. In the last 5 years, PRGX has averaged over $1 B in profits for clients. To learn more, visit prgx.com 10

11 Contact Information We look forward to discussing your savings and opportunities in IT/Telecom initiatives to increase your business efficiency. Please contact a member of our team at your convenience. Rich Minio Category Director rminio@topco.com Bill Barry, CPSM Senior Category Manager Amy Sandonato Senior Category Analyst Christine Evans Sourcing Coordinator 11