Etiquette for Today s Office. Carol Bell

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1 Etiquette for Today s Office Carol Bell

2 Trivia # of s sent every day 171 Billion Who was the first Pope to use John Paul II What percentage of employees have sent an without the required attachment? 38%

3 How much does the average worker receive each day (size) 10 Mb How man s did Bill Clinton send his last year of his presidency? 2 What does stand for? AT Why do they call it Spam? Monty Python

4 Business 101 Subject line characters Urgent, Important Meaningful Salutation Signature 4-6 lines Vcards Include address Quotes Language

5 Business 101 Message Concise Answer all questions Spelling, grammar, punctuation 24 hours Message threads Abbreviations and emoticons Copying messages Read before sending

6 Business 101 Attachments Size and quotas Viruses Zip files

7 Business 101 Replying Never to spam Include original message Begin at the top Edit the message

8 Formatting Rich Text, HTML, or Plain Text Plain text Backgrounds and stationary Fonts CC, BCC Guidelines When to use BCC

9 It s Only Polite Reply to all Caution CAPS Flaming What is it Responding Causes Waiting to Send

10 Tone Impressions Spellchecking Name Importance!!!!!!!!! Privacy Request Receipt Recall Message Read it before you send it

11 Questions me at:

12 I am so sick and tired of all the crap that goes on in this office. Marsha is the most annoying person that I ve ever known and she hardly ever gets her work done in a timely manner and I m tired of watching her do nothing. Besides that, every time I try and get help Joe just acts like there isn t a problem. I am SO CLOSE TO QUITTING! I swear that if someone says another thing to me I am out the door honestly. The procedures in here are only for certain people and the rest are favorites. As a matter of fact, I don t even think this problem can be solved until Marsha is fired.

13 Emoticons :-) Smiley face ;-) Wink (light sarcasm) :- Indifference :-> Devilish grin (heavy sarcasm) 8-) Eye-glasses :-D Shock or surprise :-/ Perplexed:-(Frown (anger or displeasure) :-P Wry smile ;-} Leer :-Q Smoker :-e Disappointment Scream :-O Yell :-* Drunk :-{} Wears lipstick

14 Abbreviations BCNU be seeing you BTW by the way FWIW for what it's worth FYI for your information IMHO in my humble opinion OBO or best offer ROTFL rolling on the floor laughing RTFM read the funny manual TNSTAAFL there's no such thing as a free lunch TTFN ta ta for now TTYL talk to you later

15 Original Message Return-Path: Received: from mail2.binghamton.edu (mailin.binghamton.edu [ ]) by mpmail.binghamton.edu (MOS GA) with ESMTP id ASK58442; Wed, 28 Nov :52: (EST) X-ASG-Debug-ID: bd004f0000-t6At4K X-Barracuda-URL: Received: from razor1.binghamton.edu (localhost [ ]) by mail2.binghamton.edu (Spam Firewall) with ESMTP id 87F C4 for Wed, 28 Nov :52: (EST) Received: from razor1.binghamton.edu (razor1.binghamton.edu [ ]) by mail2.binghamton.edu with ESMTP id hfhuocjuxdw2csxk for Wed, 28 Nov :52: (EST) X-ASG-Whitelist: Sender Received: from localhost (localhost [ ]) by razor1.binghamton.edu (MOS GA) id ATD88386; Wed, 28 Nov :52: (EST) Received: from ls.suny.edu (HELO ls.suny.edu) ([ ]) by razor1.binghamton.edu (MOS GA FastPath) with SMTP id ATD88384; Wed, 28 Nov :52: (EST) Received-SPF: Pass client-ip= ; helo=outbound3-va3-r.bigfish.com; X-BigFish: VP

16 X-BigFish: VP X-MS-Exchange-Organization-Antispam-Report: OrigIP: ;Service: EHS X-MIMEOLE: Produced By Microsoft Exchange V6.5 Content-class: urn:content-classes:message MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----_=_nextpart_001_01c b277f33" X-ASG-Orig-Subj: [coa-l] NYS CSCIC Advisory - Apple QuickTime RTSP Response Header Remote Stack Based Buffer Overflow - RISK: HIGH Subject: [coa-l] NYS CSCIC Advisory - Apple QuickTime RTSP Response Header Remote Stack Based Buffer Overflow - RISK: HIGH Date: Wed, 28 Nov :35: Message-ID: <LYRIS jwolf#binghamton.edu@ls.suny.edu> In-Reply-To: <19F967547FD02C B7AB652E EFB5@EXCNYSM0A1AN.nys .nyenet > Thread-Topic: NYS CSCIC Advisory - Apple QuickTime RTSP Response Header Remote Stack Based Buffer Overflow - RISK: HIGH Thread-Index: Acgx25+rJRKEvAr4Q42YOnlc9KzsSgAAP1YwAAEgyfAAAIf9cAAH9EoQAACGaOAAADdsgA

17 == References: net> From: cscic.sm.security To: SUNY staff computer user community discussion list X-OriginalArrivalTime: 28 Nov :35: (UTC) FILETIME=[9CD5A9A0:01C83206] List-Unsubscribe: Reply-To: SUNY staff computer user community discussion list X-Mirapoint-Loop-Id: 7137ff11082a8f87b420bd15f88c12c6 X-Barracuda-Connect: razor1.binghamton.edu[ ] X-Barracuda-Start-Time: X-Barracuda-Virus-Scanned: by Barracuda Spam Firewall at binghamton.edu

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