$ bn. $1.6bn total spend. 353,900 arrivals. 9.8m total nights. 3.2m dispersed nights 1. Japan Market Profile

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "$2.7-3.3bn. $1.6bn total spend. 353,900 arrivals. 9.8m total nights. 3.2m dispersed nights 1. Japan Market Profile"

Transcription

1 Market Profile In 2012, Japan was Australia s fifth largest inbound market for visitor arrivals and total expenditure, and sixth for visitor nights. It was also the seventh largest market for total dispersed nights 1 during Findings from Tourism Australia s recent international tourism research project 2, indicate that when selecting a holiday destination Japanese visitors are wanting (in order of importance): a safe and secure destination, world class beauty and natural environments, rich history and heritage, good food and wine, and value for money. Compared to other out of region destinations, Australia ranks very highly for safety and security, natural beauty, being family friendly and having clean cities. The research shows that Australia delivers a positive holiday experience that exceeds the expectations of Japanese visitors. The latest forecast by the Tourism Forecasting Committee (TFC), released in October 2012, estimates that arrivals from Japan will grow 2 per cent in 2012/13 and 3 per cent in 2013/14, with a 2 per cent annual compound growth rate expected between 2011/12 and 2016/17. $ bn Potential for the Japan market to be worth by 2020 (Tourism 2020) $1.6bn total spend Total spend from Japan in 2012 (up 15 per cent on 2011) 4 353,900 arrivals Japanese visitor arrivals in 2012 (up 6.4 per cent on 2011) 5 Key airlines and share of passengers in Jetstar Japan Airlines/JALways Qantas Singapore Airlines Cathay Pacific Airways Other Table includes direct and indirect capacity Visitor profile in % 6% 6% 15% 15% 48% 9.8m total nights Japanese visitor nights spent in Australia in 2012 (up 32 per cent on 2011) 4 3.2m dispersed nights 1 Japanese visitor nights spent outside gateway cities in 2012 (up 19 per cent on 2011) 4 Australia ranks 12th among all out of region outbound destinations for Japanese travellers 6 45% repeat visitors 4 78% of total arrivals are for leisure years largest demographic 5 $4,818 average spend 4 30 nights average stay 4 Peak booking period one month prior to travel Jan-Mar and Jul-Sep peak travel period In this Market Profile Market Performance Consumer Research Aviation Landscape Distribution Find More Information Sources: 1. Dispersed nights refer to nights spent outside gateway cities of Sydney, Melbourne, Brisbane and Perth 2. Tourism Australia, Australian Consumer Demand Research, conducted by BDA Marketing Planning, Department of Immigration and Citizenship (Aviation) 4. International Visitor Survey (Tourism Research Australia) 5. Australian Bureau of Statistics, Overseas Arrivals & Departures 6. Tourism Economics, Tourism Decision Metrics 1 Japan Market Profile April 2013

2 Market Performance 1.1 Arrivals trends 900,000 History of Visitors from Japan into Australia Source: Australian Bureau of Statistics, Overseas Arrivals & Departures 800,000 Total Arrivals per Year 700, , , , , , ,000 0 Dec80 Dec84 Dec88 Dec92 Dec96 Dec00 Dec04 Dec08 Dec12 > > In 2012, Japan was Australia s fifth largest inbound market for visitor arrivals. > > Arrivals from Japan peaked in 1997, when Japan was Australia s largest inbound source market. Between 2002 and 2012, arrivals have seen an annual compound decline rate of 7 per cent. > > Arrivals to Australia dropped in the aftermath of the Asian Financial Crisis in The outbreak of SARS in Asia and other influenzas also affected outbound travel demand across the region between 2002 and > > Arrivals from Japan were showing signs of improvement in 2010, however the Tohoku earthquake and tsunami in March 2011 curbed further growth and the market declined 16.4 per cent in that calendar year. > > On the back of a weak year, arrivals from Japan grew 6.4 per cent on 2012, as the market recovered from the aftermath of the natural disasters. Whilst this was an encouraging result, visitor numbers are yet to return to 2010 levels. 2 Japan Market Profile April 2013

3 Market Performance 1.2 Australia s market share 7 Australia s market share of Japanese outbound travel > > Outbound travel from Japan increased slightly in 2012 to 18.7 million trips, up from 16.5 million trips in > > Australia s share of Japan s total outbound travel has declined from 4 per cent in 2002 to 1.7 per cent in Japan: Total Outbound & Australia's Market Share Source: Tourism Economics (Tourism Decision Metrics) 30,000 16, % 16, % 13, % 16, % 17, % 17, % 17, % 15, % 15, % 16, % 16, % 18, % 6.0% Outbound Travellers (000s) 15, % Market Share (%) (f) Total Outbound (000s) Australia's Share of Total Outbound (%) Note: 2012 is a forecast value 0.0% Top five outbound destinations from Japan > > In 2012, the top five outbound destinations from Japan were the USA, China, South Korea, Taiwan and Thailand. > > Australia ranked 17th among all outbound destinations in 2012, unchanged from ,500 Trend of Top 5 Outbound Destinations from Japan Source: Tourism Economics (Tourism Decision Metrics) 4,000 Outbound Travellers (000s) 3,500 3,000 2,500 2,000 1,500 1, United States China South Korea Taiwan Thailand Australia Note: 2012 is a forecast value 7. Figures for 2012 in this section are based on forecast data, last updated 14 February Japan Market Profile April 2013

4 Market Performance Australia s market share of out of region travel > > Out of region travel from Japan excludes travel to North East Asia. > > Out of region travel from Japan has fluctuated over the decade, from a peak of 14 million trips in 2002, to 11.4 million trips in 2009 and 14 million trips in > > Australia s share of the Japan s total out of region outbound travel has declined from 4.7 per cent in 2002 to 2.3 per cent in Outbound Out of Region Travellers (000s) 20,000 10,000 14, % 13, % Japan: Out of Region Outbound & Australia's Out of Region Market Share 11, % 13, % Source: Tourism Economics (Tourism Decision Metrics) 13, % 13, % 13, % 12, % 11, % 12, % 12, % 13, % 6.0% 3.0% Market Share (%) (f) Total Outbound (000s) Australia's Share of Total Outbound (%) Note: 2012 is a forecast value 0.0% Australia s competitor destinations from Japan > > In 2012, the top five destinations for Japanese travellers outside of North East Asia were the USA, Thailand, Germany, France and Singapore. > > Australia s ranking among out of region destinations remained at 12th in 2012, unchanged from ,500 Trend of Top 5 Out of Region Outbound Destinations from Japan Source: Tourism Economics (Tourism Decision Metrics) Outbound Out of Region Travellers (000s) 4,000 3,500 3,000 2,500 2,000 1,500 1, United States Thailand Germany France Singapore Australia Note: 2012 is a forecast value 4 Japan Market Profile April 2013

5 Market Performance 1.3 Visitor arrivals by age and purpose of visit Analysis of visitors from Japan in 2012 > > In 2012, the majority of arrivals from Japan visited Australia for Leisure purposes, with Holiday representing 69 per cent of total arrivals, and Visiting Friends and Relatives (VFR) representing 9 per cent. > > The largest age demographic was 15 to 29 years, representing 37 per cent of total visitors. > > Of total Business arrivals from Japan in 2012, there were 11,400 convention/conference visitors. Visitors from Japan by Age and Purpose of Visit for 2012 Source: Australian Bureau of Statistics, Overseas Arrivals & Departures 140,000 Holiday 242,550 (69%) Visit Friend/ Relatives 31,960 (9%) Business 35,170 (10%) Education 19,920 (6%) Employment 11,420 (3%) Other 12,960 (4%) 120,000 Total Japan 353,980 (100%) ,000 Total Number of Visitors 80,000 60,000 40,000 20,000 0 Under 15yrs 15 to 29yrs 30 to 44yrs 45 to 59yrs 60yrs & over 29,350 (8%) 132,400 (37%) 87,090 (25%) 59,650 (17%) 45,490 (13%) 5 Japan Market Profile April 2013

6 Market Performance Age demographic of visitors from Japan for > > Since 2002, the largest visitor segment out of Japan for Australia has been the 15 to 29 years of age demographic, however all age segments declined over the past decade. 300,000 Japan: Visitor Arrivals by Age for Source: Australian Bureau of Statistics, Overseas Arrivals and Departures Under 15 yrs Total number of visitors 250, , , ,000 50, to 29 yrs 30 to 44 yrs 45 to 59 yrs 60 yrs & over Visitor segments from Japan for > > Holiday visitors, the largest segment out of Japan for Australia for the last decade, reached a peak in 2004 before significantly declining to lows in 2009 and > > From 2002 to 2012, the VFR and Employment segments have shown resilience, achieving an annual compound growth rate of 2 per cent and 8 per cent respectively. > > Business arrivals have remained relatively flat over the past decade. Japan: Visitor Arrivals by Purpose of Visit for Source: Australian Bureau of Statistics, Overseas Arrivals and Departures 600,000 Holiday Total number of visitors 500, , ,000 Visit Friends/Relatives Business 200,000 Education 100,000 Employment Others 6 Japan Market Profile April 2013

7 Market Performance 1.4 Spend by age and purpose of visit Breakdown of spend by visitors from Japan for > > On average from 2008 to 2012, the largest spending segment was Holiday visitors, representing 65 per cent of total spend. This was followed by Education, representing 14 per cent. > > The largest spending age group was 15 to 29 year olds, representing 47 per cent of total spend by Japanese visitors. Spending by Visitors from Japan by Age and Purpose of Visit for Source: International Visitor Survey (Tourism Research Australia) Holiday $1,006,559 (65%) Visit Friend/ Relatives $78,043 (5%) Business $157,680 (10%) Education $215,214 (14%) Employment $35,495 (2%) Other $50,712 (3%) $800,000 $700,000 $600,000 Total Japan $1,543,704 (100%) + - Total Spend by Visitors (A$ 000s) $500,000 $400,000 $300,000 $200,000 $100,000 $0 Under 15yrs 15 to 29yrs 30 to 44yrs 45 to 59yrs 60yrs & over Not covered by $732,365 (47%) $396,772 (26%) $245,958 (16%) $168,608 (11%) the IVS Note: Data in graph refers to an average of Japan Market Profile April 2013

8 Market Performance Spend by age group from Japanese visitors for > > Visitors aged 15 to 29 years have consistently spent more money in Australia over the past decade than any other age group. > > Spend by visitors aged 15 to 29 years peaked in 2002, before declining by a total of 40 per cent by The segment is starting to show signs of recovery, surpassing the 2010 spend levels in > > Spend from all age groups (except 45 to 59 years) grew in 2012 compared to $1,400,000 $1,200,000 Japan: Visitor Spend by Age for Source: International Visitor Survey (Tourism Research Australia) yrs Total Spend (A$ 000s) $1,000,000 $800,000 $600,000 $400,000 $200, yrs yrs 60 yrs & over $ Spend by purpose of visit segments for > > Japanese Holiday visitors have consistently spent more money than other visitor segments over the past decade. Holiday spend in 2012 grew 16 per cent compared to 2011, however it did not reach 2010 levels. > > VFR, Education and Employment have shown the fastest rate of recovery since the Tohoku earthquake in 2011, with spend from these segments growing and surpassing the 2010 figures. Japan: Visitor Spend by Purpose of Visit for Source: International Visitors Survey (Tourism Research Australia) $2,500,000 Holiday $2,000,000 Visiting Friends/Relatives Total Spend (A$ 000s) $1,500,000 $1,000,000 Business Education $500,000 Employment $ Others 8 Japan Market Profile April 2013

9 Market Performance 1.5 Visitor profiles for spend and nights Average visitor Spend per trip $4,399 Stay 23.5 nights Spend per night $187 Purpose of visit Holiday Spend per trip $4,002 Stay 16.6 nights Spend per night $242 Visiting Friends and Relatives Spend per trip $2,698 Stay 15.5 nights Spend per night $174 Business Spend per trip $4,372 Stay 14.3 nights Spend per night $305 Other (including education and employment) Spend per trip $8,756 Stay 90.4 nights Spend per night $97 Age groups 15 to 29 years Spend per trip $5,105 Stay 39.1 nights Spend per night $ to 44 years Spend per trip $4,110 Stay 16.7 nights Spend per night $ to 59 years Spend per trip $3,693 Stay 8.6 nights Spend per night $ years & over Spend per trip $3,801 Stay 10.5 nights Spend per night $363 International Visitor Survey (Tourism Research Australia) Note: Data refers to an average of Japan Market Profile April 2013

10 Consumer Research In 2012, Tourism Australia undertook a major international tourism research project 8 into how global consumers view Australia and what most motivates them to visit, identifying the triggers and experiences important to the consumer when selecting a holiday destination. The research involved 13,389 consumers across 11 markets, who have travelled long haul in the past two years and/or plan to travel long haul in the next few years. The results below refer to the responses of Japanese consumers. Japan 2.1 What travellers from Japan want in a holiday destination Participants were asked what they look for when choosing any holiday destination. The graph below outlines the top five considerations of Japanese respondents. Their key considerations are: safety and security, world class beauty and natural environments, rich history and heritage, good food and wine, and value for money. Japan: Top 5 Importance Factors A safe and secure destination 77 World class beauty and natural environments Rich history and heritage Good food, wine, local cuisine and produce 45 A destination that offers value for money 37 A family friendly destination A range of quality accomodation options Clean cities, good road infrastructure with clear signposts Flights with no stop-overs Friendly and open citizens, local hospitality Romantic destination Spectacular coastal scenery Great swimming beaches Native or cultural heritage or activities Great shopping / world class brand names Ease of obtaining visa Luxury accommodation and facilities Different and interesting local wildlife Good leisure activities such as nightclubs/bars and/or casinos Read as: 77 per cent of Japanese respondents ranked a safe and secure destination in their top five considerations when choosing a destination 8. Tourism Australia, Australian Consumer Demand Research, conducted by BDA Marketing Planning, Japan Market Profile April 2013

11 Consumer Research 2.2 Associations with Australia For Japanese respondents, Australia is known for being safe and secure, having beautiful natural environments, and being a family friendly destination with clean cities and good infrastructure. Compared to other out of region destinations, Australia ranks highly (first, second or third) for safety and security, natural beauty, family friendliness and clean cities. 2.3 Opportunities for Australia highlighted by the research The research shows that Australia delivers a positive holiday experience that meets or exceeds the expectations of Japanese visitors. This was particularly clear for their perception of Australia offering good food and wine and value for money. Food and wine rankings were very high amongst those who have visited Australia and sampled the country s offering, compared to the perceptions of those had not been, presenting future marketing opportunities. Despite currently unfavourable exchange rates, Japanese respondents who had visited Australia perceived their experiences delivered value for money. Noting that value was not defined during the research and is considered a subjective term. 2.4 Preferred Australian experiences Japanese respondents prefer experiences in Australia which include wildlife (both aquatic and non-aquatic), food and wine, coastal or harbour settings and/or shopping. 11 Japan Market Profile April 2013

12 Aviation Landscape 3.1 Summary > > Following years of capacity decline due to withdrawn services, capacity to Australia from Japan grew in > > This introduction of Low Cost Carriers (LCCs) to Japan is expected to be one of the most significant developments in decades for the Japanese travel environment, as consumers discover and adapt to this type of travel. Three new LCCs (Jetstar Japan, Peach and AirAsia Japan) commenced operations in Japan in 2012 and plan to expand their combined fleets by To support these new services, Osaka and Tokyo Narita are also developing new LCCs Terminals. > > Japan Airlines and All Nippon Airways have invested in foreign-owned LCCs, Jetstar Japan and AirAsia Japan respectively, in order to secure their stake in domestic routes. These domestic services will improve access to Sapporo, Fukuoka and Okinawa and onward connections to Australia. > > An open skies agreement between Australia and Japan was signed in September This has resulted in more slots becoming available at Haneda and Narita airports, providing an opportunity for existing and new carriers to increase flights between the two countries. > > Codeshare agreements are also changing the Japan aviation landscape:»» the expanded code share agreement between Singapore Airlines and Virgin Australia provides opportunities to connect six airports in Australia to four airports in Japan via Singapore.»» Jetstar Japan and Japan Airlines commenced code sharing on 12 domestic Japanese routes from 6 March Jetstar and JAL have been code sharing on international flights to Australia since 2007.»» Qantas, Jetstar and Jetstar Japan were also recently approved to increase coordination of services and marketing in Japan. Singapore Manila Various ports in Japan Osaka 6% 15% 6% Key airlines and share of passengers Tokyo Airline Jetstar 26% 40% 43% 47% 48% Japan Airlines/ JALways 27% 26% 21% 13% 15% Qantas 34% 14% 16% 16% 15% Singapore Airlines 5% 5% 6% 7% 6% Cathay Pacific Airways 3% 4% 4% 6% 6% Other 5% 11% 10% 11% 10% Table includes direct and indirect capacity 10% 15% 48% Darwin Cairns Sydney Gold Coast 12 Japan Market Profile April 2013

13 Aviation Landscape 3.2 Trends Capacity > > In 2012, capacity from Japan to Australia rebounded, up 12 per cent following years of declines. Growth was driven by Jetstar launching services to Darwin via the Philippines and Singapore. > > Further growth of 10 per cent is expected during 2013 as average loads continue to improve. > > Australia has lost significant market share of total capacity out of Japan compared to similar haul destinations, in particular Hawaii. Seats per year (000s) Capacity from Japan to Australia vs competitor destinations Source: Innovata; Department of Infrastructure and Transport Forecasts Dec-07 Dec-08 Dec-09 Dec-10 Dec-11 Dec-12 Dec-13 l l l l l l l l l Australia - Up 12.0% United States - Up 7.7% Thailand - Up 5.6% Singapore - Up 9.3% Germany - Up 14.0% France - Up 6.2% Indonesia - Up 2.1% Canada - Up 8.8% New Zealand - Up 14.1% Note: Chart includes direct capacity only and above percentages reflect change in direct capacity from 2011 to 2012 Average loads > > Load factors or seat utilisation is the ratio of passengers carried to the number of seats available, expressed as a percentage. > > Despite strong capacity growth, average load factors increased from 71 per cent in 2011 to 73 per cent in 2012 due to the strong rebound in Australians travelling to Japan (up 29 per cent). Japanese visitors to Australia also increased 6 per cent in > > While average loads have increased overall, loads still remain soft between April and June. Monthly load factors 100% 95% 90% 85% 80% 75% 70% 65% 60% 55% 50% Loads and seasonality in 2012 Japan to Australia Source: Department of Infrastructure and Transport Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Low seat availability Sustainable seat availability High seat availability Note: Chart includes direct capacity only 13 Japan Market Profile April 2013

14 Distribution 4.1 Distribution system Japan has a highly regulated travel distribution system, with three levels of travel agencies. The major operators in the Japanese market control all levels of the distribution system. Traditionally, the key focus for Australia has been wholesale package tour divisions of the General Travel Agents (GTAs). However, increasing focus is being placed on the Free Independent Travel (FIT) segment, as Japanese outbound travellers mature. The evolution of the Japanese travel industry into a more specialised, consumer-oriented sector is expected to continue. Wholesalers/ Large Agents Commission Level: 15% to 20% > > The top five wholesalers for Australia in Japan are JTB, HIS, KNT, NTA and JALPAK, all of which produce Australian brochures. > > There are also strong regional brand wholesalers such as Meitetsu in Nagoya and Nishitetsu in Fukuoka. These wholesalers have overseas departments to develop Australian products in the destination. > > Wholesalers compete for retail business as most have a retail chain under the same brand. Major wholesalers provide national coverage by distributing packages through their own retail outlets as well as external agencies. Special Interest > > Australia is the most popular destination for overseas school excursion programs from Japan. Major wholesalers handling this market include JTB, KNT, NTA, TOP and HIS, who have dedicated sales teams. Retail Agents Commission Level: 5% to 10% > > Japan has a highly regulated travel industry structure with three levels of travel agencies. The industry applies strict and complex licensing laws, with high levels of consumer protection. > > First Level Agencies: General Travel Agencies (GTAs) provide package, wholesale and retail services for international and domestic tours. They generally have the following:»» Wholesale Division, which designs and produces wholesale packages and group tours. The tour products are then on-sold to retailers, either via their own retail shops or to other agencies.»» Media Sales Division, which produces packaged tours for direct sale to consumers and promoted through advertising, members magazines and online.»» Group Tour Sales Division, which arranges and sells special order and one-off tours for clients (including schools/corporate) and niche tour organisers.»» Retail Division and Retail Shops, which sell travel directly to consumers via retail shops. These shops sell packages produced by the in-house wholesale division as well as packages produced by other agencies. > > Second Level Agencies: these agencies sell international products which have been produced by GTAs. They do not package or wholesale international products. > > Third Level Agencies: these retail travel agencies sell international and domestic packages produced by GTAs and second level agencies. They do not have wholesale or packaging departments. Online > > Up until recently, travel agencies with a retail presence sold the same retail package products online. However, some travel agents are selling special online packages to improve price competitiveness. > > In recent years, Online Travel Agencies (OTAs) who have no retail presence have been growing sales by focusing on flexible airfare and hotel booking systems. Examples of this are Rakuten and Expedia Japan. > > Another style of online agent is those who only handle land content. Examples of these are Australian Tour Specialists and Alan One. > > The number of consumers who book airfares only through airline websites is increasing. Aussie Specialists > > Tourism Australia s Aussie Specialist Program (ASP) in Japan runs in conjunction with the Japan Association of Travel Agents (JATA) Destination Specialist program. > > As at March 2013, there were 318 qualified Aussie Specialists in Japan and a further 246 agents in training. > > Tourism Australia has a two-tier trade engagement programs in Japan. Tier one is called Club Oz and targets the general manager-level staff of travel agencies. Tier two is called Oznet and targets product planning staff and qualified ASP agents who focus on general product and experience development. As part of this program, Tourism Australia with State, Territory and Regional Tourism Organisations provides educational opportunities, including seminars and monthly newsletters. Inbound Tour Operators Commission Level: 5% to 10% > > JTB, HIS, KNT and NTA operate their own Inbound Tour Operators (ITOs) in Australia. These inbound companies buy products, operate tours and provide product information to their respective head offices in Japan. > > Medium and small travel agencies and some sections of large GTAs use Australian ITOs. These ITOs have a sales office in Japan and in many cases sell other international destinations. Business Events > > Major travel wholesalers handle the business events segment using dedicated event and group sales teams. 14 Japan Market Profile April 2013

15 Distribution Brochures and rates Brochure Validity > > The Kamiki period is April to September Brochure Space Policy > > The Shimoki period is October to March > > There are also quarterly brochures (January-March, April-June, July-September and October-December) > > Most travel sellers require financial support to secure inclusion in their brochure Setting Rates > > Rates are required six to twelve months in advance for the Kamiki period. During this planning period brochure content is reviewed and new products may be introduced. Shimoki is a succession of Kamiki with only minor changes to the program such as rates and new timetables. Standard Rate Validity Periods > > 1 April to 31 March 70% Seasonality of Visitors from Japan Source: Australian Bureau of Statistics, Overseas Arrivals & Departures, 2008 to 2012 Variation from Monthly Average Arrivals more than the average 35% 0% -35% less than the average -70% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec All Purposes Leisure Business Other Avg: 158,126 Avg: 127,014 Avg: 15,144 Avg: 15,968 Seasonality > > The peak booking period for travel to Australia is one month before travel. > > The peak travel period to Australia is January to March and July to September and December. 15 Japan Market Profile April 2013

16 Distribution 4.2 Trends 4.3 Planning a visit to market Distribution > > The Japanese travel industry is one of the most vertically integrated in the world. Major Japanese companies control all levels of the distribution system. Although distribution channels are becoming more fragmented, this integration remains a key feature of the Japanese travel trade. > > There is an increasing focus on the FIT market, as Japanese outbound travellers become more confident to travel independently and are less reliant on packaged tours. > > As demand for FIT travel grows, the Japanese travel industry will continue to become more specialised and consumer-oriented. > > Large wholesalers are increasing their focus on retail consultants to meet consumer demand for FIT travel. > > In addition to the two major brochure seasons of Kamiki (April to September) and Shimoki (October to March), wholesalers have begun packaging tours on-demand, taking advantage of last-minute trends and peak or low travel periods. > > The number of online-only businesses in Japan is increasing, and major wholesalers are expanding online services and advertising. > > Consumers are increasingly booking flights through airline websites. Some online travel agents are growing business from these consumers by focusing on accommodation and optional tours only. > > Major wholesaler JTB has announced a shift in global strategy to move towards a Destination Management Company model, which provides a travel agent, tour operator and conference bureau. Planning and purchasing travel > > When buying travel products there are a number of distribution channels available to consumers. According to findings from Tourism Australia s Consumer Demand Research 9 Japanese respondents would use a mix of online and offline sources when researching a trip to Australia. This includes a general internet search, looking through guidebooks, visiting a travel agent or Government website and brochures. The use of brochures for research by Japanese consumers was above the average across all markets in the study. > > Repeat travellers tend to use the internet more for research and bookings, in addition to the traditional distribution channels. > > Operators are now searching for new and more cost effective marketing methods, including increasing their focus on digital marketing and social media. Top tips for sales calls > > Communication with the retail industry is handled by Tourism Australia, the airlines and the State and Territory Tourism Organisations (STOs) based in Japan. Generally, Australian products liaise with their Inbound Tour Operator (ITO) then the wholesaler. It is not advisable for Australian product to visit retail agencies directly, unless for specific activities and only after the relevant ITO and wholesaler have been consulted. > > The best time of year for sales calls is in August, September, February and March. > > It is preferable to avoid Golden Week (end April to early May), Obon (mid August) and New Year (late December to early January). > > The key market centres to visit are Tokyo and Osaka, followed by Nagoya, Fukuoka and Sapporo. > > For more general information on sales calls and planning a visit to market, please see Tourism Australia s Planning for Inbound Success at 9. Tourism Australia, Australian Consumer Demand Research, conducted by BDA Marketing Planning, Japan Market Profile April 2013

17 Distribution 4.4 Key trade and consumer events Key Trade and Consumer Events Event Location Date JATA Travel Showcase 2013 Tokyo September 2013 State and Territory Tourism Various Various 2013 Organisations Sales Missions Where to Find More Information Tourism Australia s activities in Japan are managed from Tourism Australia s Tokyo office. For more information visit Tourism Australia s Corporate website at Australian State and Territory Tourism Organisations operating in Japan include Destination New South Wales, Tourism NT, Tourism and Events Queensland, Tourism Tasmania, Tourism Victoria and Tourism Western Australia. Also see: Japan Country Brief published by the Department of Foreign Affairs and Trade at 17 Japan Market Profile April 2013

$ bn. $4.2bn total spend. 626,400 arrivals. 27.8m total nights. 5.3m dispersed nights 1. China Market Profile

$ bn. $4.2bn total spend. 626,400 arrivals. 27.8m total nights. 5.3m dispersed nights 1. China Market Profile Market Profile In 2012, China was Australia s second largest inbound market for visitor arrivals and the largest market for total expenditure and visitor nights. It was the third largest market for total

More information

$2.3-2.8bn. $1.2bn total spend. 343,600 arrivals. 6.4m total nights. 1.6m dispersed nights 1. Singapore Market Profile

$2.3-2.8bn. $1.2bn total spend. 343,600 arrivals. 6.4m total nights. 1.6m dispersed nights 1. Singapore Market Profile Market Profile In 2012, Singapore was Australia s sixth largest inbound market for visitor arrivals, the seventh largest market for total expenditure and 11th for visitor nights. It was also 13th for total

More information

$0.4bn total spend. 55,100 arrivals. 2.8m total nights. 1.0m dispersed nights* Italy Market Profile. 1.1 Market Overview. Australia ranks 21st

$0.4bn total spend. 55,100 arrivals. 2.8m total nights. 1.0m dispersed nights* Italy Market Profile. 1.1 Market Overview. Australia ranks 21st Market Profile 1.1 Market Overview In 2011, Italy was Australia s 19th largest inbound market for visitor arrivals and total expenditure and 20th for visitor nights. Aviation London Milan Italy Frankfurt

More information

$0.6bn total spend. 145,600 arrivals. 4.5m total nights. 0.9m dispersed nights 5. Indonesia Market Profile

$0.6bn total spend. 145,600 arrivals. 4.5m total nights. 0.9m dispersed nights 5. Indonesia Market Profile Market Profile In 2012, Indonesia was Australia s 12th largest inbound market for visitor arrivals, 13th for total expenditure and 15th for visitor nights. Findings from Tourism Australia s recent international

More information

NEW ZEALAND Market Profile. $3.4-4.2bn Potential to be worth by 2020 1,241,000. $2.4bn. 15.0m. Overview

NEW ZEALAND Market Profile. $3.4-4.2bn Potential to be worth by 2020 1,241,000. $2.4bn. 15.0m. Overview Market Profile Overview In 2014, New Zealand was Australia s largest inbound market for visitor arrivals, fourth largest market for total visitor expenditure and third for visitor nights. Findings from

More information

ITALY Market Profile. Over $1bn Potential to be worth by ,000. $0.5bn. 5.4m. Overview. Aviation routes from Italy to Australia 3

ITALY Market Profile. Over $1bn Potential to be worth by ,000. $0.5bn. 5.4m. Overview. Aviation routes from Italy to Australia 3 Market Profile Overview In 214, Italy was Australia s 18th largest inbound market for visitor arrivals, 17th largest market for total visitor expenditure and 13th for visitor nights. Over $1bn Potential

More information

MARKETING MATTERS - JAPAN

MARKETING MATTERS - JAPAN JUNE 20132013 OCTOBER MARKETING MATTERS - JAPAN THE JAPANESE TOURISM MARKET AND AUSTRALIA 3 UNDERSTANDING THE JAPANESE CONSUMER 14 MARKETING YOUR PRODUCT 18 ENGAGING WITH THE JAPANESE MARKET 26 Japanese

More information

$0.9bn total spend. 184,100 arrivals. 6.3m total nights. 26% dispersed nights 1. Hong Kong Market Profile. Performance overview

$0.9bn total spend. 184,100 arrivals. 6.3m total nights. 26% dispersed nights 1. Hong Kong Market Profile. Performance overview Market Profile Performance overview In 2013, Hong Kong was Australia s ninth largest inbound market for visitor arrivals, 10th largest market for total expenditure, and 11th visitor nights. It was the

More information

CANADA Market Profile. Over $1bn Potential to be worth by ,000. $0.8bn. 4.8m. Overview. Aviation routes from Canada to Australia 3

CANADA Market Profile. Over $1bn Potential to be worth by ,000. $0.8bn. 4.8m. Overview. Aviation routes from Canada to Australia 3 Market Profile Overview In 214, Canada was Australia s 13th largest inbound market for visitor arrivals, 12th largest market for total visitor expenditure and 15th for visitor nights. Over $1bn Potential

More information

FRANCE Market Profile. Over $1bn Potential to be worth by ,000. $0.7bn. 7.1m. Overview. Aviation routes from France to Australia 3

FRANCE Market Profile. Over $1bn Potential to be worth by ,000. $0.7bn. 7.1m. Overview. Aviation routes from France to Australia 3 Market Profile Overview In 214, France was Australia s 15th largest inbound market for visitor arrivals, 14th largest market for total visitor expenditure and 11th for visitor nights. Aviation routes from

More information

CHINA Market Profile. Up to $13bn Potential to be worth by 2020 840,000. $5.7bn China. 33.6m. Overview. Aviation routes from China to Australia 3

CHINA Market Profile. Up to $13bn Potential to be worth by 2020 840,000. $5.7bn China. 33.6m. Overview. Aviation routes from China to Australia 3 Market Profile Overview In 214, China was Australia s second largest inbound market for visitor arrivals and the largest market for total visitor expenditure and visitor nights. Findings from Tourism Australia

More information

$ bn. $1.1bn total spend. 197,700 arrivals. 10.6m total nights. 23% dispersed nights 1. South Korea Market Profile. Performance overview

$ bn. $1.1bn total spend. 197,700 arrivals. 10.6m total nights. 23% dispersed nights 1. South Korea Market Profile. Performance overview Market Profile Performance overview In 2013, South Korea was Australia s eighth largest inbound market for visitor arrivals, the sixth largest market for total expenditure and fifth for visitor nights.

More information

$0.7bn total spend. 128,200 arrivals. 4.5m total nights. 46% dispersed nights 1. Canada Market Profile. Performance overview

$0.7bn total spend. 128,200 arrivals. 4.5m total nights. 46% dispersed nights 1. Canada Market Profile. Performance overview Market Profile Performance overview In 2013, Canada was Australia s 13th largest inbound market for visitor arrivals, 12th largest market for total expenditure and 16th for visitor nights. It was the 10th

More information

GERMANY Market Profile. $ bn Potential to be worth by ,000. $1.0bn. 8.9m Bangkok. Overview. Aviation routes from Germany to Australia 3

GERMANY Market Profile. $ bn Potential to be worth by ,000. $1.0bn. 8.9m Bangkok. Overview. Aviation routes from Germany to Australia 3 Market Profile Overview In 2014, Germany was Australia s 11th largest inbound market for visitor arrivals, ninth largest market for total visitor expenditure and seventh largest for visitor nights. Findings

More information

Overview of Japan s Sustainable Tourism Development. Japan Association of Travel Agents April

Overview of Japan s Sustainable Tourism Development. Japan Association of Travel Agents April Overview of Japan s Sustainable Tourism Development Japan Association of Travel Agents April 24 2013 Index 1. About Japan Association of Travel Agents 2. Basic Information of the Japanese Overseas Travel

More information

Gold Coast 2ND ASPIRATION

Gold Coast 2ND ASPIRATION MARKET PROFILE Market overview In 215, Malaysia was Australia s seventh largest inbound market for visitor arrivals, ninth largest market for total visitor spend and 12th for visitor nights. Key importance

More information

UNITED KINGDOM Market Profile. $ bn Potential to be worth by ,000. $3.4bn. 25.1m. Overview. Aviation routes from the UK to Australia 3

UNITED KINGDOM Market Profile. $ bn Potential to be worth by ,000. $3.4bn. 25.1m. Overview. Aviation routes from the UK to Australia 3 Market Profile Overview In 2014, the United Kingdom (UK) was Australia s third largest inbound market for visitor arrivals, second largest market for total visitor expenditure and visitor nights. Findings

More information

$0.7bn total spend. 110,100 arrivals. 7.3m total nights. 40% dispersed nights 1. France Market Profile. Performance overview

$0.7bn total spend. 110,100 arrivals. 7.3m total nights. 40% dispersed nights 1. France Market Profile. Performance overview Market Profile Performance overview In 2013, France was Australia s 14th largest inbound market for visitor arrivals, the 13th largest market for total expenditure and 10th visitor nights. It was the seventh

More information

Tourism Western Australia. Fast Facts Year Ending September 2014

Tourism Western Australia. Fast Facts Year Ending September 2014 Tourism Western Australia Fast Facts Year Ending September 2014 Prepared by the Research Team December 2014 PLEASE NOTE Changes to National Visitor Survey Methodology Tourism Research Australia s (TRA)

More information

INTERNATIONAL VISITORS IN AUSTRALIA. Quarterly results of the International Visitor Survey JUNE 2013 INTERNATIONAL VISITORS IN AUSTRALIA

INTERNATIONAL VISITORS IN AUSTRALIA. Quarterly results of the International Visitor Survey JUNE 2013 INTERNATIONAL VISITORS IN AUSTRALIA INTERNATIONAL VISITORS IN AUSTRALIA Quarterly results of the International Visitor Survey JUNE 2013 INTERNATIONAL VISITORS IN AUSTRALIA International Visitors in Australia June 2013 Quarterly Results

More information

3.0 Forecast Growth. 3.1 Performance and Assumptions. Recent Performance Passenger Numbers. International Freight and Mail.

3.0 Forecast Growth. 3.1 Performance and Assumptions. Recent Performance Passenger Numbers. International Freight and Mail. 3.0 FORECAST GROWTH 13 3.0 Forecast Growth 3.1 Performance and Assumptions Recent Performance Passenger Numbers In the four years between 2005/06 and 2009/10 (following the approval of the 2006 Master

More information

China building the foundations knowing the customer

China building the foundations knowing the customer 2020 China building the foundations knowing the customer The China 2020 Strategy Australia has experienced faster international arrivals and expenditure growth from China than from any other market. A

More information

International Visitor Arrivals to New Zealand: January 2015

International Visitor Arrivals to New Zealand: January 2015 International Visitor Arrivals to New Zealand: January 215 Overseas visitor arrivals to New Zealand by country of residence and selected characteristics Crown copyright This work is licensed by Statistics

More information

What is driving Australians' travel choices?

What is driving Australians' travel choices? What is driving Australians' travel choices? What is driving Australians' travel choices? ISBN 978-1-921812-45-3 Tourism Research Australia Department of Resources, Energy and Tourism GPO Box 1564 Canberra

More information

International Visitor Arrivals to New Zealand: January 2016

International Visitor Arrivals to New Zealand: January 2016 International Visitor Arrivals to New Zealand: January 216 Overseas visitor arrivals to New Zealand by country of residence and selected characteristics Crown copyright This work is licensed under the

More information

Australia s inbound tourism statistics

Australia s inbound tourism statistics What is inbound tourism? Scope of inbound tourism: Short-term visitor arrivals are defined as overseas visitors who intend to stay in Australia for less than 12 months Statistics relate to the number of

More information

New research to help Australian tourism reach its potential

New research to help Australian tourism reach its potential 2020 New research to help n tourism reach its potential A major international tourism research project into how consumers view and the factors most likely to motivate them to visit here has been undertaken

More information

UNDERSTANDING THE UK MARKET

UNDERSTANDING THE UK MARKET UNDERSTANDING THE UK MARKET CONSUMER DEMAND Project Market Overview In 2015, the United Kingdom (UK) was s third largest inbound market for visitor arrivals, second largest market for total visitor spend

More information

International market segments

International market segments International market segments ATE13 SPECIAL SERIES - CHINA (from primary cities) holiday market April 2013 The China (from primary cities) Holiday Market The World Tourism Organisation forecasts that by

More information

Distribution Evolution: How Travelers Search, Shop, Buy and Share. Tony D Astolfo Managing Director

Distribution Evolution: How Travelers Search, Shop, Buy and Share. Tony D Astolfo Managing Director Distribution Evolution: How Travelers Search, Shop, Buy and Share Tony D Astolfo Managing Director In the News 95% of member operators anticipate growth in sales in 2015 62% forecasting optimistic to boom

More information

Status of Hokkaido Tourism

Status of Hokkaido Tourism Status of Tourism Bureau of Tourism, Depart of Economic Affairs October 14, 2014 Status and Challenges of Tourism 1. Change in the number of inbound tourists Record high numbers of inbound tourists and

More information

India leisure market to NSW

India leisure market to NSW India leisure market to December 2013 Introduction Overseas travel from India is growing and growing fast. Over the past five years outbound travel from India has more than doubled. The United Nations

More information

International market segments

International market segments International market segments ATE13 SPECIAL SERIES - BABY BOOMERS (EASTERN markets) February 2013 The Baby Boomer Holiday Market Part two Eastern markets* The world's population is aging, with the 50 plus

More information

ARE WE THERE YET? THE TRAVEL DISTRIBUTION SYSTEM WHAT IS IT? A TOURISM RESOURCE GUIDE

ARE WE THERE YET? THE TRAVEL DISTRIBUTION SYSTEM WHAT IS IT? A TOURISM RESOURCE GUIDE ARE WE THERE YET? THE TRAVEL DISTRIBUTION SYSTEM WHAT IS IT? A TOURISM RESOURCE GUIDE THE TRAVEL DISTRIBUTION SYSTEM WHAT IS IT? CONTENTS What are the different styles of travel? 4 International vs Domestic

More information

TRAVEL BY AUSTRALIANS

TRAVEL BY AUSTRALIANS TRAVEL BY AUSTRALIANS Quarterly results of the National Visitor Survey JUNE 2013 TRAVEL BY AUSTRALIANS Travel by Australians June 2013 Quarterly Results of the National Visitor Survey Image: Sailing,

More information

THE FOUR PILLARS OF SUSTAINABILITY : ECONOMIC

THE FOUR PILLARS OF SUSTAINABILITY : ECONOMIC THE FOUR PILLARS OF SUSTAINABILITY : ECONOMIC Continuing globalisation of the world economy and trade, the growth of low cost airlines and buoyancy of tourism in recent years, have been key drivers of

More information

International Market Profile: Thailand Year ending December 2015

International Market Profile: Thailand Year ending December 2015 International Market Profile: Thailand Year ending December 2015 This fact sheet provides a summary of the latest tourism data for visitors from Thailand to Victoria. Information includes: visitor numbers,

More information

ATE 2014 Special series: China luxury holiday market to NSW

ATE 2014 Special series: China luxury holiday market to NSW ATE 2014 Special series: China luxury holiday market to May 2014 INTRODUCTION The China luxury holiday market is now the largest segment of the luxury holiday market to both and Australia. Like the overall

More information

Australia s Tourism Industry

Australia s Tourism Industry Australia s Tourism Industry Karen Hooper and arileze van Zyl* This article examines developments in Australia s tourism industry over the past decade. It focuses on the increased tendency for Australians

More information

Macau Hotel Guest Rooms available (YOY comparsion)

Macau Hotel Guest Rooms available (YOY comparsion) Hotel Indicators June 212 Hotel establishment and room capacities There were a total of 66 hotels (excluding guesthouses) operating in Macau as at the end of June 212, providing a total of 23,635 hotel

More information

Australia s outbound tourism statistics

Australia s outbound tourism statistics What is outbound tourism? Scope of outbound tourism: Short-term visitor departures who travel overseas for less than 12 months Statistics relate to the number of movements of travellers rather than the

More information

Knowing the customer in India

Knowing the customer in India 2020 Knowing the customer in India The India 2020 Strategic Plan India is one of the world s fastest growing outbound travel markets, with the United Nations World Tourism Organisation predicting 50 million

More information

WA Tourism Industry Scorecard

WA Tourism Industry Scorecard WA Tourism Industry Scorecard September 214 Prepared by: Research Tourism Western Australia CONSUMER CONFIDENCE ANZ-Roy Morgan Domestic Consumer Confidence 135 13 125 September 2/21, 214 (112.9 points)

More information

UNDERSTANDING THE CHINESE MARKET

UNDERSTANDING THE CHINESE MARKET UNDERSTANDING THE CHINESE MARKET CONSUMER DEMAND Project Market Overview In 2015, China was s second largest inbound market for visitor arrivals and the largest market for total expenditure and visitor

More information

Tourism in the Philippines September 2015

Tourism in the Philippines September 2015 Tourism in the Philippines September 2015 Tourism in the Philippines Department of Tourism September 2015 2 Outline I. Vision, mandate, and strategies II. Economic impact of tourism i. Tourists in the

More information

Japan Market Profile. Tourism PEI/John Sylvester. February 2013

Japan Market Profile. Tourism PEI/John Sylvester. February 2013 Japan Market Profile Tourism PEI/John Sylvester February 2013 Contents Introduction... 2 Executive Summary... 3 Japan Market Conditions & 2013 Outlook... 4 Japan Travel to Canada... 5 Competitive Environment...

More information

ATE 2015 Special series:

ATE 2015 Special series: ATE 2015 Special series: Chinese FIT Holiday Market to NSW June 2015 INTRODUCTION Chinese enthusiasm for international travel continues, enabled by a strong economy and a growing middle class. The Chinese

More information

Submission to Productivity Commission. Australia s International Tourism Industry Research Project

Submission to Productivity Commission. Australia s International Tourism Industry Research Project Submission to Productivity Commission Australia s International Tourism Industry Research Project 28 November 2014 Contents 1 Executive Summary 4 2 Bilateral Air Services Agreements 6 2.1 Australian Airlines

More information

China Now. Your future success depends upon it! Presented by Janene Rees May 2015

China Now. Your future success depends upon it! Presented by Janene Rees May 2015 China Now Your future success depends upon it! Presented by Janene Rees May 2015 Introducing.. Janene Rees Why I love China 10 years of visiting China Over 15 trade shows with Tourism Australia and DNSW

More information

INTERNATIONAL TRAVEL AND TOURISM

INTERNATIONAL TRAVEL AND TOURISM INTERNATIONAL TRAVEL AND TOURISM JANUARY TO SEPTEMBER 2014 1. INTRODUCTION This issue of the Economic and Social Indicators presents data on International Travel and Tourism for the first nine months of

More information

Converting the Opportunity

Converting the Opportunity SUBMISSION 41 Tourism Australia s submission to the House of Representatives Economics, Finance and Public Administration Committee s Inquiry into the Current and future directions of Australia s services

More information

Survey of Travel Market Trends - June 2016, 1st quarter

Survey of Travel Market Trends - June 2016, 1st quarter Survey of Travel Market Trends - June 216, 1st quarter June 3, 216 The Japan Association of Travel Agents (JATA) asks all member companies to register as survey monitors. JATA conducts the quarterly Survey

More information

Introduction to the Global Youth Market

Introduction to the Global Youth Market Introduction to the Global Youth Market The value of Youth Travel was estimated at to $183 billion at the end of 2012 according to the UNWTO, + 28% since 2007 Young people account for nearly 20% of all

More information

Annual Report on TOURISM STATISTICS 2012

Annual Report on TOURISM STATISTICS 2012 Annual Report on TOURISM STATISTICS 2012 PREFACE Annual Report on Tourism Statistics 2012 (ISSN 0218-4567) is published by the Research & Statistics Department, Research and Incentives Division, Singapore

More information

CHARACTERISTICS OF TRAVELERS FROM JAPAN TO CALIFORNIA

CHARACTERISTICS OF TRAVELERS FROM JAPAN TO CALIFORNIA CHARACTERISTICS OF TRAVELERS FROM JAPAN TO CALIFORNIA - 2010 Japan was California s second largest overseas market with approximately 545,000 visitors to California in 2010 (U.K. = 683,000). Collectively

More information

The Australian dollar (AUD) &

The Australian dollar (AUD) & Citigroup Presentation The Australian dollar (AUD) & Flight Centre Limited it (FLT) Andrew Flannery (CFO) 28 May, 2013 1 Presentation outline Overview Slide 3 Dollar related misconceptions Slide 4 The

More information

Tourism and Hotel Market Outlook 2014 Half yearly report

Tourism and Hotel Market Outlook 2014 Half yearly report Deloitte Access Economics Tourism and Hotel Market Outlook 2014 Half yearly report July 2014 Tourism and Hotel Market Outlook 2014 Half yearly report 1 Overview A strong start to 2014 Improved economic

More information

26% Estimated GDP per capita (2012) $41,231 USD. 2% GDP growth (2011) 3.4% 10% GDP growth (2012) 0.9% 19% Forecasted GDP growth (2013) 0.

26% Estimated GDP per capita (2012) $41,231 USD. 2% GDP growth (2011) 3.4% 10% GDP growth (2012) 0.9% 19% Forecasted GDP growth (2013) 0. Germany Overview Germany was British Columbia s (BC) sixth largest international market in terms of direct customs entries in 2013; up one spot from 2012. Germany was Canada s fifth largest market in 2013;

More information

Travel and Tourism in Norway to 2017

Travel and Tourism in Norway to 2017 Brochure More information from http://www.researchandmarkets.com/reports/2569946/ Travel and Tourism in Norway to 2017 Description: "Synopsis The report provides detailed market analysis, information and

More information

COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*

COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS* COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun

More information

COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*

COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS* COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun

More information

ITRC announces latest updates of its Visitor Profile Study (VPS)

ITRC announces latest updates of its Visitor Profile Study (VPS) Thursday, 3 April 2014 ITRC announces latest updates of its Visitor Profile Study (VPS) IFT Tourism Research Centre (ITRC) is releasing today the most updated results of its Macao Visitor Profile Survey

More information

MARKET CHARACTERISTICS

MARKET CHARACTERISTICS Contents 1 EXECUTIVE SUMMARY 3 2 INTRODUCTION 7 3 METHODOLOGY 11 4 MARKET CHARACTERISTICS 13 5 AIRPORT CASE STUDIES 22 6 SWOT ANALYSIS 36 7 THE KEY CRITERIA FOR INTERNATIONAL AIR SERVICES 39 8 ADDITIONAL

More information

The AirAsia Story. ICAO/CAAC Symposium on Low Cost Carriers 5 th November 2013

The AirAsia Story. ICAO/CAAC Symposium on Low Cost Carriers 5 th November 2013 The AirAsia Story ICAO/CAAC Symposium on Low Cost Carriers 5 th November 2013 1 12 year achievement AirAsia passengers carried million >120 aircraft in 2013 44 2 acft in 2001 0.3 1 2 3 6 9 14 18 23 26

More information

Chapter 1 - Survey Highlights

Chapter 1 - Survey Highlights Chapter 1 - Survey Highlights 1.1 Highlights of Survey Findings The highest number of respondents of the sample of departing foreign tourists were from UK (31%), followed by India (19%) and Germany (14%).

More information

TOURISM ANNUAL REPORT: Port Douglas and Daintree Visitor Survey July 2013 June 2014

TOURISM ANNUAL REPORT: Port Douglas and Daintree Visitor Survey July 2013 June 2014 TOURISM ANNUAL REPORT: Port Douglas and Daintree Visitor Survey July 2013 June 2014 This annual report forms part of a series of reports prepared by James Cook University (JCU) on tourism in the Port Douglas

More information

China Market Update Hawai i Tourism Conference Aug 28,2015

China Market Update Hawai i Tourism Conference Aug 28,2015 China Market Update Hawai i Tourism Conference Aug 28,2015 Agenda 1 China Market Situation 2 How to Service the Visitors from China 3 Tips for Working with Chinese Travel Trade 4 Top 5 things to be ready

More information

Malta Tourism Authority

Malta Tourism Authority Malta Tourism Authority Edition 2015 Cover: Mario Galea / www.viewingmalta.com 3 Introduction This publication summarises the key tourism figures for Malta and gives an overview of Malta s tourism performance

More information

April June Quarter Update 2014. Please direct your queries to: international.tourismnt@nt.gov.au

April June Quarter Update 2014. Please direct your queries to: international.tourismnt@nt.gov.au April June Quarter Update 2014 Please direct your queries to: international.tourismnt@nt.gov.au RESULT OF THE ALL ABOUT CONSUMER CAMPAIGN (20 TH DEC 2013 31 ST MAR 2014) TNT Japan successfully achieved

More information

Malta Tourism Authority

Malta Tourism Authority Malta Tourism Authority Edition 2016 3 Introduction This publication summarises the key tourism figures for Malta and gives an overview of Malta s tourism performance in 2015. The report is based on official

More information

The future of tourism in Iceland Part I: Context Icelandic tourism today. September 2013

The future of tourism in Iceland Part I: Context Icelandic tourism today. September 2013 The future of tourism in Iceland Part I: Context Icelandic tourism today September 1 Copyright 1 by The Boston Consulting Group, Inc. All rights reserved. Context and structure of document From October

More information

GOLD COAST VISITOR PROFILE AND SATISFACTION REPORT. Summary of results NOVEMBER 2013

GOLD COAST VISITOR PROFILE AND SATISFACTION REPORT. Summary of results NOVEMBER 2013 GOLD COAST VISITOR PROFILE AND SATISFACTION REPORT Summary of results NOVEMBER 2013 3 GOLD COAST VISITOR PROFILE AND SATISFACTION REPORT: SUMMARY OF RESULTS Visitors to the Gold Coast that participated

More information

Tourism Australia Corporate Plan 2014 17 Delegates from Perfect China climb the Sydney Harbour Bridge, 13 July 2013

Tourism Australia Corporate Plan 2014 17 Delegates from Perfect China climb the Sydney Harbour Bridge, 13 July 2013 Tourism Australia Corporate Plan 2014 17 Delegates from Perfect China climb the Sydney Harbour Bridge, 13 July 2013 MINISTER S MESSAGE Tourism is a major contributor to the Australian economy. It generates

More information

Tourism Snapshot A Monthly Monitor of the Performance of Canada s Tourism Industry

Tourism Snapshot A Monthly Monitor of the Performance of Canada s Tourism Industry Tourism Snapshot A Monthly Monitor of the Performance of Canada s Tourism Industry September Volume 12, Issue 9 www.destinationcanada.com Tourism Snapshot September 1 2 Tourism Snapshot September KEY HIGHLIGHTS

More information

Editor s Message. Market Conditions and Trends. March 7, 2014. Aloha!

Editor s Message. Market Conditions and Trends. March 7, 2014. Aloha! Editor s Message Aloha! VOL.26 March 7, 2014 During the month of February, Hawaii Tourism Japan has conducted Seminars in Hiroshima and Kagoshima with Hawaiian Airlines. In preparations for the first year

More information

Economic Importance of Tourism in Australia s Regions. Phase 2: Large tourism-dependent regions

Economic Importance of Tourism in Australia s Regions. Phase 2: Large tourism-dependent regions Economic Importance of Tourism in Australia s Regions Phase 2: Large tourism-dependent regions ISBN 978-1-921812-50-7 Tourism Research Australia GPO Box 1564 Canberra ACT 2601 Phone: 6243 7745 Email: tourism.research@ret.gov.au

More information

AIRPORTS VANUATU LIMITED

AIRPORTS VANUATU LIMITED www.airports.vu AIRPORTS VANUATU LIMITED Owner and operator of the three International airports in Vanuatu since January 2000. Port Vila Bauerfield Airport Espiritu Santo Pekoa Airport Tanna White Grass

More information

Highlights from Tourism Australia s activity in China in 2012-13

Highlights from Tourism Australia s activity in China in 2012-13 2020 Highlights from Tourism Australia s activity in China in 2012-13 The Chinese inbound tourism market has the potential to contribute up to A$9 billion annually to the Australian economy by 2020. Activity

More information

STATE OF THE INDUSTRY November 2015 STATE OF THE INDUSTRY

STATE OF THE INDUSTRY November 2015 STATE OF THE INDUSTRY STATE OF THE INDUSTRY 2015 November 2015 STATE OF THE INDUSTRY Tourism Research Australia Australian Trade Commission 25 National Circuit, Forrest ACT GPO Box 2386, Canberra ACT 2601 Email: tourism.research@tra.gov.au

More information

68% Real GDP (2010) $841.2 billion US. 1% GDP growth (2010) 10.9% 19% GDP growth (2011) 4.8% 5% Forecasted GDP growth (2012) 4.

68% Real GDP (2010) $841.2 billion US. 1% GDP growth (2010) 10.9% 19% GDP growth (2011) 4.8% 5% Forecasted GDP growth (2012) 4. TAIWAN Overview Taiwan was BC s 12 th largest international market in terms of direct customs entries in 2010 and 2011. Taiwan was Canada s 18 th largest market in 2010 and 2011. In 2011, Taiwan accounted

More information

Gold Coast Tourism Industry Report

Gold Coast Tourism Industry Report Gold Coast Tourism Industry Report Year Ending June 2015 Dr Char-Lee McLennan Ms Alexandra Bec Ms Cassie Wardle Professor Susanne Becken Griffith Institute for Tourism Research Report No 9 November 2015

More information

Gold Coast Tourism Industry Report

Gold Coast Tourism Industry Report Gold Coast Tourism Industry Report YEAR ENDING JUNE 2015 Page 1 of 3 1. Executive Summary 01 2. Gold Coast Travel Trends 03 About this report: This Gold Coast Year Ending June 2015 Tourism Industry Report

More information

1. TOURIST ARRIVALS AND EARNINGS. Higher arrivals and tourism earnings in June 2013.

1. TOURIST ARRIVALS AND EARNINGS. Higher arrivals and tourism earnings in June 2013. This report is a monthly release of the latest available indicators on the tourism sector and private remittances, with information sourced from the Central Bank, Samoa Bureau of Statistics and the Ministry

More information

TOURISM IN ICELAND IN FIGURES

TOURISM IN ICELAND IN FIGURES TOURISM IN ICELAND IN FIGURES Icelandic Tourist Board February 21 Tourism in Iceland in figures CONTENTS Page Tourism in Iceland 3 International visitors to Iceland Departure statistics from Keflavik airport

More information

How to find cheap flights

How to find cheap flights How to find cheap flights A Guide to flying for less than you thought possible! 26 How to find cheap flights 2 Executive Summary How does a trip to Europe and back for $1,000 sound? Or a trip to New Zealand

More information

HOSPIRA (HSP US) HISTORICAL COMMON STOCK PRICE INFORMATION

HOSPIRA (HSP US) HISTORICAL COMMON STOCK PRICE INFORMATION 30-Apr-2004 28.35 29.00 28.20 28.46 28.55 03-May-2004 28.50 28.70 26.80 27.04 27.21 04-May-2004 26.90 26.99 26.00 26.00 26.38 05-May-2004 26.05 26.69 26.00 26.35 26.34 06-May-2004 26.31 26.35 26.05 26.26

More information

Chinese Satisfaction Survey

Chinese Satisfaction Survey Chinese Satisfaction Survey Summary Report January 2014 Report prepared by in conjunction with Tourism Research Australia Contents 1. Background... 3 2. Summary of findings... 4 2.1 Key findings... 5 2.2

More information

Where Business Goes to Grow

Where Business Goes to Grow Where Business Goes to Grow Investment Opportunities in Hong Kong for European Tourism Companies Jimmy Chiang Head of Tourism & Hospitality Presentation Outline I. Introduction of InvestHK II. Overview

More information

Korea Market Update FIT market Online travel agents Low cost carriers

Korea Market Update FIT market Online travel agents Low cost carriers Asia Market Update Korea Korea Market Update Three Key Outbound Travel Trends in Korea -- rapid growth in: FIT market 2013 brings a growing focus on high-spend FITs Online travel agents HotelPass, Interparktour,

More information

$US3.6k 5.2% Real GDP growth

$US3.6k 5.2% Real GDP growth Indonesia s economic growth, the emergence of budget carriers and abolition of an exit tax has fuelled an increase in demand for outbound travel Indonesia economic and population statistics GDP per capita

More information

The Value of Golf Tourism

The Value of Golf Tourism The Value of Golf Tourism to Australia September 2014 The Value of Golf Tourism to Australia contents 1. REPORT HIGHLIGHTS...1 2. INTRODUCTION...2 Source Data... 3 Tourism Research Australia... 3 2014

More information

Singapore Airlines Group Analyst/Media Briefing FY2012-13 13 RESULTS 17 MAY 2013 THE PARENT AIRLINE FY2012/13 RESULTS

Singapore Airlines Group Analyst/Media Briefing FY2012-13 13 RESULTS 17 MAY 2013 THE PARENT AIRLINE FY2012/13 RESULTS Singapore Airlines Group Analyst/Media Briefing FY2012-13 13 RESULTS 17 MAY 2013 THE PARENT AIRLINE FY2012/13 RESULTS THE PARENT AIRLINE COMPANY RESULTS FY2012/13 4Q/12 $million Better/ (Worse) $million

More information

Qantas Airways Limited Fleet, Efficiency & Engineering. Gareth Evans, Chief Financial Officer Seattle, 6 October 2013

Qantas Airways Limited Fleet, Efficiency & Engineering. Gareth Evans, Chief Financial Officer Seattle, 6 October 2013 Qantas Airways Limited Fleet, Efficiency & Engineering Gareth Evans, Chief Financial Officer Seattle, 6 October 2013 Group Fleet Strategy Flexibility, Simplification, Efficiency 5 key principles Right

More information

TOURISM FACTS 2015 PRELIMINARY

TOURISM FACTS 2015 PRELIMINARY TOURISM FACTS 2015 PRELIMINARY July 2016 Issued By: Research & Evaluation Fáilte Ireland Amiens St Dublin 1 Tel: 01-884 7700 Website: www.failteireland.ie Email: research.statistics@failteireland.ie All

More information

Great East Japan Earthquake: economic and trade impact

Great East Japan Earthquake: economic and trade impact - 1 - Great East Japan Earthquake: economic and trade impact Introduction In addition to causing tremendous human suffering, the Great East Japan Earthquake (GEJE) and tsunami of 11 March 211, and the

More information

World Tourism Data and Statistics

World Tourism Data and Statistics World Tourism Data and Statistics 4th edition Euromonitor International Ltd, 60-61 Britton Street, Lon don EC1M 5UX www.euromonitor.com 3 World Tourism Data and Statistics Summary of Contents Chapter one

More information

Sailing Option 1. Day Trip Timetable: Poole to Guernsey. Colour Key Time XX:XX = Fast Ferry. Time XX:XX = Commodore Clipper.

Sailing Option 1. Day Trip Timetable: Poole to Guernsey. Colour Key Time XX:XX = Fast Ferry. Time XX:XX = Commodore Clipper. Day Trip Timetable: Poole to Guernsey Sailing Option 1 Departure Return Sailing Date Depart Arrive Depart Arrive December 2016 Mon 19-Dec 08:00 11:00 15:10 18:10 20-Dec Wed 21-Dec 09:15 12:15 16:25 19:25

More information

Hawaii Tourism Latin America Webinars: Mexico and Argentina

Hawaii Tourism Latin America Webinars: Mexico and Argentina Hawaii Tourism Latin America Webinars: Mexico and Argentina Learn more about these markets, consumer trends, how to work with the travel trade, and other market updates. MEXICO STATS President Enrique

More information

International air freight movements through Australian airports to 2030

International air freight movements through Australian airports to 2030 Australian Transport Research Forum 2011 Proceedings 28-30 September 2011, Adelaide, Australia Publication website: http://www.patrec.org/atrf.aspx International air freight movements through Australian

More information

Do you want to grow your business into the Japanese market? How to receive more reservation in advance

Do you want to grow your business into the Japanese market? How to receive more reservation in advance Here are the reasons, We are the Japanese media published and operated in Cairns. Do you want to grow your business into the Japanese market? How to attract more Japanese customers How to receive more

More information