Global Mindset Development in Leadership and Management. Proceedings

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2 Global Mindset Development in Leadership and Management Proceedings Riverside, California, USA September 25, 2009 Raj K. Singh, Ph.D. Symposium Chair Sponsored by: School of Management University of Riverside Riverside, California (951) x 114 (951) (Fax) 2

3 Symposium on Global Mindset Development in Leadership and Management Proceedings Riverside, California, USA September 25, 2009 Raj K. Singh, Ph.D. Symposium Chair Sponsored by: School of Management University of Riverside Riverside, California (951) x 114 (951) (Fax) 3

4 A MESSAGE FROM THE CHAIR This publication represents the papers submitted for the symposium held in Riverside, California. This symposium was designed to serve as important meeting for the discussion and exchange of ideas and information to enhance understanding, appreciation, and cooperation among diverse groups of professionals. The sessions and the papers deal with opportunities and challenges faced by leaders and managers in the new global environment. This proceeding contains papers and abstracts in several important subject areas of leadership and management. The collection of papers and abstracts exhibit an excellent selection of quality submissions. The authors are from various organizations located in different parts of the country. Several authors distributed additional materials to participants in the symposium. Readers are advised to contact authors directly to receive any additional information. I want to extend my sincere thanks to symposium organizers and participants for their support. Raj K. Singh, Ph.D. Conference Chair 4

5 Symposium on Global Mindset Development in Leadership and Management Proceedings Riverside, California, USA September 25, 2009 Organizers Dr. Raj Singh, La Sierra Group, Riverside, California (Chair) Dr. Joseph Aluya, Aluya Institute of Strategic Management Placentia, California (Co-Chair) Mrs. Jeannette Singh, MBA University of Riverside, Riverside, California (Co- Chair) Mrs. Jenee Zamorano, BA University of Riverside, Riverside, California (Coordinator) Presenters Mr. Eugene Allevato, MBA, Woodbury University, Los Angeles, California Dr. Chika Duru, Ebbs Financial Groups, Inc. Long Beach, California Ms. Emma Haynes, MAOM, Gardner-Webb University, Boiling Springs, North Carolina, Dr. Tarique Hossain, California State Polytechnic University, Pomona, California 5

6 Dr. Lawrence Ibekwe, Shorter College, North Little Rock, Arkansas Dr. Paul Shankar Mahajan, University of Phoenix, Phoenix, Arizona Dr. Peace Ezeogba-Odoemena, University of Phoenix, Phoenix, Arizona Dr. Henrietta Mbamalu Okoro, University of Phoenix, Phoenix, Arizona Dr. Sriramasundararajan Rajagopalan, Capella University, Minneapolis, Minnesota Dr. Tammi A. Reilly, University of Phoenix, Phoenix, Arizona Dr. Douglas Roberts, Capella University, Minneapolis, Minnesota Session Chairs Dr. Darlington Mgbeke Dr. Kalu Oji 6

7 Symposium on Global Mindset Development in Leadership and Management Volume 1 Fall 2009 Table of Contents THE UTILIZATION OF STRATEGIC TOOLS IN THE MIDST OF A NEW ECONOMY. A STUDY CASE OF MEDTRONIC INC... Christian Ang, Enrique Roman, Patrick Mbakata, Eugene Allevato Woodbury University Burbank, California ORGANIZATIONAL EFFECTIVENESS: PROCESSES IN ACHIEVING ORGANIZATIONAL SUCCESSES THROUGH FOLLOWERS, ACCEPTANCE, AND PERFORMANCE... Chika Ebenezer Duru, Ph.D. Ebbs Financial Groups, Inc. Long Beach, California COMMUNICATION: THE INVISIBLE BRIDGE TO GLOBAL SYNERGIES Emma Haynes, AAS, BA, MAOM Goldbold School of Business Management Gardner-Webb University Boiling Springs, North Carolina MARKETING STRATEGIES IN RECESSIONARY TIMES... Tarique Hossain, Ph.D. California State Polytechnic University Pomona, California AN EXAMINATION OF THE SOCIAL, ETHICAL, AND CULTURAL ISSUES IN FOREIGN MARKETS... Lawrence A. Ibekwe, Ph. D. Shorter College North Little Rock, Arkansas 7

8 LEADERSHIP STYLES, STRATEGIES, AND MANAGEMENT SKILLS OF INTERNATIONAL MOVIE PRODUCERS INFLUENCE MOVIE DIRECTORS AND ACTORS... Paul Shankar Mahajan University of Phoenix Phoenix, Arizona AFRICAN ORPHANAGE LEADERS IMPACT ON AFRICAN ORPHANS ADOPTIONS... Dr. Peace C.C. Ezeogba-Odoemena DM University of Phoenix Phoenix, Arizona COMPETITIVENESS ON MANAGERIAL GLOBAL TERRAIN... Henrietta Okoro, DM University of Phoenix Phoenix, Arizona INFLUENCE OF EMOTIONAL INTELLIGENCE ON LEADERSHIP SKILLS OF INFORMATION SYSTEMS PROJECT MANAGERS WITH VIRTUAL TEAMS... Sriramasundararajan Rajagopalan, PhD Capella University Minneapolis, Minnesota A PHENOMENOLOGICAL STUDY: SUCCESS ATTRIBUTES OF SMALL SUPERMARKETS AND OTHER GROCERY STORES... Dr. Tammi A. Reilly, DBA University of Phoenix Phoenix, Arizona MANAGING, RECRUITING, AND RETAINING IT STAFF IN A GLOBAL MARKET... Douglas P. Roberts MBA Capella University Minneapolis, Minnesota 8