FINANCIAL SERVICES RETAIL GOVERNMENT HEALTHCARE EFT PLATFORM OVERVIEW. Enhanced File Transfer (EFT ): Simplicity. Security. Stability.

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1 FINANCIAL SERVICES RETAIL GOVERNMENT HEALTHCARE EFT PLATFORM OVERVIEW Enhanced File Transfer (EFT ): Simplicity. Security. Stability.

2 GLOBALSCAPE IS AN AUTHORITY IN FILE TRANSFER, PROVIDING SOLUTIONS THAT ARE STRONG IN SECURITY AND USABILITY. 2

3 Get It All with Our Trusted Managed File Transfer (MFT) Platform Globalscape Enhanced File Transfer (EFT ) is an advanced, powerful managed file transfer (MFT) solution that replaces insecure legacy FTP servers, inflexible and haphazard homegrown file transfer systems, slow physical shipment of data, and expensive leased lines. MANAGED FILE TRANSFER SOFTWARE THAT SAVES YOU TIME AND MONE EFT helps you boost operational efficiency. By combining a powerful server with an automated client, our managed file transfer software gives you the best of both managed file transfer software components all in one platform. This allows you to: Setup quickly and intuitively Automate file transfers, especially two-way transfers Reduce errors and points of failure Reduce file transfer setup time by up to 80% MAXIMIZE YOUR NETWORK UPTIME Achieve % uptime and meet crucial business SLAs with EFT Enterprise with High-Availability, Active-Active Clustering. EFT s active-active deployment provides high availability (HA) using multiple EFT servers and a load balancer, for non-stop availability of your network. All of the nodes in an EFT active-active deployment are put to work in production with no standby hardware, and no clustering software. Maximize your network uptime with active-active clustering and horizontal scalability. MORE CONTROL, LESS WORK Data transfers at the center of many business-critical processes, and it s up to the IT team to ensure not only that the transfers are secure, but also that transfers are simple to do, timely, and auditable. Ease the burden on your team by using the workflow management capabilities and auditing features of EFT, enabling IT to focus on high priority initiatives rather than daily maintenance, without losing control of the network. BEST-IN-CLASS TRAINING AND SUPPORT Globalscape s Professional Services and Support teams have deep expertise in secure data exchange as well as identifying and solving our customers pain points, which is why our customer retention rate exceeds 90%. We offer a range of professional services, including helping you get EFT installed and running quickly, customizing and integrating the solution, developing security policies and business processes, creating workflows, and training your team on EFT. We realize that one size doesn t always fit all. This is why we ve developed varying levels of technical support to ensure you receive the correct level of service. 3

4 EFT Editions EFT is available for businesses of all sizes. One of our editions is surely the right size for you: EFT Enterprise reliably and efficiently automates business processes, improves workflow management, and secures sensitive data transfers. EFT Enterprise provides two-factor authentication, easy installation and administration, and intuitive interfaces. EFT SMB allows you to manage file transfers securely among worldwide offices, clients, and partners. EFT SMB offers simplicity, top-notch security, and stability. EFT Cloud Services integrates the on-premises EFT platform with proven infrastructure from top hosting providers to deliver industry-leading cloud MFT capabilities through a secure and scalable Software-as-a-Service (SaaS) solution. The EFT platform also offers various additional modules that may be added to address specific functionality requirements. Modules may be added as options based on the EFT platform they are paired with. MIGRATING FROM SMB TO ENTERPRISE EFT can easily grow and adapt to your changing business needs. Migrating from EFT SMB to EFT Enterprise is simple, because the versions of EFT are built on the same platform. 4

5 FINANCIAL SERVICES Financial services firms must cater to the needs of their investors and clients; however, these organizations must also remain aligned with the broader mission of consumer data protection. Secure information exchange is crucial for financial institutions that need to comply with regulations and protect their clients data. Globalscape knows how to keep your and your clients data safe and help you maintain compliance with secure file transfer solutions that work for institutions of all sizes. Scan files for viruses or proprietary information, exchange files with clients and partners securely, automate periodic recurring data transfers, and audit and control all of this activity with EFT Enterprise. 5

6 CUSTOM SOLUTIONS FOR RISKS, REGULATIONS, AND REAL-TIME NEEDS EFT helps financial services companies around the world deal with the most stringent data requirements. Move, track, audit, and secure your sensitive data. Our secure managed file transfer software is used by 1,000s of banks, credit unions, and other financial institutions worldwide. TIME IS MONEY GET REAL-TIME AUTOMATION Get powerful automation for mission-critical, time-sensitive data, which is critical to many financial services companies. Even for a small volume of transferred files, the number of steps needed to accomplish multiple file transfers daily can be very time consuming. With EFT Enterprise Event Rules, your IT administrator can set up file transfers to occur automatically. Establish controlled, automated processes for key information exchange tasks to ensure efficiency, security, and compliance across your organization. REDUCE RISK AND COMPLY WITH REGULATIONS We understand that your organization is subject to a number of regulations, such as PCI DSS, SOX, GLB, and more. Financial organizations rely on external partners and vendors for a number of services, requiring extensive data exchanges. Anytime a data exchange occurs between an organization s internal network and external parties, risk is introduced into the system. With the addition of the High Security module for automated security protection and DMZ Gateway to keep data from being stored outside the internal network, EFT helps financial organizations meet compliance and security mandates. EFT provides automatically enforced policies, expiration of data access, purging of old data and records, and purging of inactive accounts without any need for human intervention. INTEGRATE EASILY WITH BACKEND FINANCIAL SYSTEMS IT networks require compatibility between many different components, including mainframes and other applications. EFT is designed to easily integrate into your native environments. With EFT Event Rules, application integration is easy and quick. EFT can be integrated with SAP, SharePoint, and many other backend systems. Save valuable time, reduce complexity and, most importantly, reduce human error, through EFT Connection Profiles and Event Rules. 6

7 RETAIL Customers want to shop without fear of identity theft. Retailers want to protect their reputation by protecting their customers personal and financial information. EFT can protect your data at rest and in transit, and help you comply with standards and regulations such as the Payment Card Industry Data Security Standard (PCI DSS). Configure, deploy, and manage information and policies from a central location. Track, audit, and guarantee delivery of files. EFT can turn your complicated, archaic transmission environment into simple, efficient file sharing with increased productivity and control across a wide range of operational and support departments. 7

8 EXCHANGE STRUCTURED BUSINESS DATA SECURELY OVER HTTP OR HTTPS The Applicability Statement 2 (AS2) protocol is widely used to transfer Electronic Data Interchange (EDI) messages, but may be used to transfer other types of data. The Drummond-certified AS2 module gives EFT the ability to transfer data using AS2 over HTTP or HTTPS. Communicate securely with distributors and trading partners such as Walmart, Target, Lowe s, and others using AS2 to transfer EDI messages and other types of data. Transaction monitoring tools let you identify and resolve problem transactions, and detailed reports provide detailed analysis of all transactions. Automatically send AS2 data using hot folders, scheduled events, or custom triggers. EFT FACILITATES COMPLIANCE WITH PCI DSS Retail organizations are subject to a number of regulations, such as the Payment Card Industry Data Security Standard (PCI DSS). EFT is designed to facilitate compliance of your customer and business data networks to meet data transfer requirements mandated by PCI DSS and other standards by providing encryption and auditing and reporting features. 8

9 MOVE DATA QUICKLY, SECURELY, GLOBALLY Your data needs to be securely transmitted to and from other stores, corporate offices, and remote partners. With our expertise in file transfer security, we can customize EFT to move as much data as you need quickly, and make it securely accessible from anywhere in the world. FILE SHARING VIA MOBILE DEVICES Your remote employees and partners depend on access to data. We can provide secure file sharing capabilities on all major mobile devices so they can securely access the data they need. The best part is that data is stored securely within organizational boundaries instead of on a consumer cloud server. The Web Transfer Client and Mobile Transfer Client provide secure, monitored access to EFT files on the go. REDUCE STAFFING COSTS WITH AUTOMATED DATA MANAGEMENT Our MFT software has advanced automation features to reduce the burden on your IT staff. As files are transmitted to and from multiple partners and the internal network, EFT Event Rules can execute file transfer operations that are specific to the data, such as encryption, renaming, moving, and numerous other actions. 9

10 GLOBALSCAPE S MFT SOLUTION HAS A FOCUS ON SECURITY AND BUILT-IN REGULATORY COMPLIANCE. 10

11 GOVERNMENT Government agencies, from city level to federal, are all about regulations, standards, and security policies. Protecting government networks at all levels, EFT uses industry-standard secure protocols and has earned the Federal Information Processing Standards (FIPS 140-2) certification and the Certificate of Networthiness (CoN) from the Army s Network Enterprise Technology Command. With EFT Enterprise, your government organization can configure, deploy, and manage data and data exchange policies from a central location, while tracking, auditing, and guaranteeing their delivery. EFT can turn your complicated, out of date file transfer environment into simple, efficient file sharing with increased productivity and control across all departments. 11

12 CONSOLIDATE AND INTEGRATE FILE TRANSFER APPLICATIONS Because you re exchanging files with many different offices, partners, and other entities around the world, you may need to consolidate and/or integrate your file transfer applications. We can help you with that process while ensuring military-proven security for all of your mission-critical file transfers. EVEN THE DEPARTMENT OF DEFENSE (DoD) GETS IT! Unofficially, most government workers keep in touch with the office from their mobile devices. Knowing this, in the summer of 2015, the DoD launched a limited bring-your-own-device pilot program at the Pentagon. EFT can be deployed in the cloud as a primary file transfer server or as an adjunct to the on-premises platform. EFT s mobile file sharing tools offer a secure alternative to consumer file-sharing and storage utilities. COMMON ACCESS CARD (CAC) AND IPV6 CAPABILITIES Requiring a physical card for authentication makes it much more difficult to spoof someone s account. CAC allows for twofactor authentication, resulting in a more secure login. EFT Enterprise can be CAC-enabled over HTTPS. EFT is also compatible with IPv6 to satisfy government-specified requirements for future compatibility. EFT can connect over IPv4 addresses, only IPv6 addresses, or a both IPv4 and IPv6. EFT determines whether the connection requires IPv4 or IPv6 without requiring you to specify. SUPPORT FOR YOUR IT INITIATIVES Some of the world s largest government agencies depend on EFT to help with configuration questions, advise on technical planning, and many other tasks. The U.S. Army not only uses EFT, but also uses our dedicated, onsite team to support their logistics program. Our people are government experts and we design our solutions to meet your unique needs. Our Technical Account Managers provide personalized support when you need to meet a deadline or complete an important project. 12

13 HEALTHCARE Healthcare IT can be challenging. Administrators must provide enough freedom for healthcare providers to access the data they need to provide timely and accurate patient care, while ensuring that the same data is kept safe. Additionally, organizations must abide by a number of federal, state, and industry regulations. Even with this level of oversight, healthcare data breaches are on the rise. This increase can be attributed, in part, to disparate, inefficient legacy systems that lack the proper secure file transfer software, leaving the industry in need of better healthcare data solutions. 13

14 SECURE FILE TRANSFER TO PROTECT PHI Some of the world s largest government agencies depend on EFT to help with configuration questions, advise on technical planning, and many other tasks. The U.S. Army not only uses EFT, but also uses our dedicated, onsite team to support their logistics program. Our people are government experts and we design our solutions to meet your unique needs. Our Technical Account Managers provide personalized support when you need to meet a deadline or complete an important project. ENSURE COMPLIANCE THROUGHOUT YOUR ORGANIZATION We understand that your organization is subject to a number of regulations. EFT is designed to help facilitate compliance by providing encryption, and auditing and reporting features. We ll also help you achieve 100% HITECH, HIPAA, and ACA compliance. SAFEGUARD SENSITIVE DATA EFT encryption safeguards your data as it s transferred and while it s stored. The EFT High Security module, along with EFT s DMZ Gateway, helps organizations comply with data storage requirements including not storing data in the network DMZ using repository encryption and securely sanitizing (wiping) deleted data so that it cannot be reconstituted. The Content Integrity Control module for EFT processes files with anti-virus or data-loss prevention tools to prevent sensitive data from leaving your network. EASY FOR END USERS, SECURE FOR YOU Data security is only as good as an end user s compliance. If the solution is not intuitive and easy to use, end users will look to other less secure methods to transfer sensitive data. From easy web browsers to secure mobile access for BYOD security, to secure, large file sharing via , EFT provides a full range of healthcare data solutions to choose from, ensuring end-user acceptance of your policies 14

15 EFT is Customizable and Scalable The flexible, modular approach of EFT allows you to license and pay for only the features that you need. EFT does not limit the number of connections, bandwidth, or CPU utilization. The Mobile Transfer Client (MTC) and Workspaces are licensed per user/seat. However, the Web Transfer Client (WTC) is licensed per concurrent user. The 30-day trial provides a five-user concurrent-use license for the WTC and up to five users are allowed to create Workspaces. ADDITIONAL FEATURES EFT enables your organization to securely manage file transfers among worldwide offices, clients, and partners using industrystandard Internet protocols such as HTTP, HTTPS, FTP, FTPS, SFTP, and AS2. With the modular structure of EFT, you purchase just the functionality you need. Module Capabilities Auditing and Reporting Module DMZ Gateway High Security Module OpenPGP Module Save time by running multiple reports in seconds with our advanced auditing and reporting module. Spend your time productively rather than spending hours combing through enormous piles of data. Our multi-platform, multi-layered security solution does not store or process data. It s simply a liaison through the Demilitarized Zone to your internal network. Your proprietary data always remains safe behind the firewall for EFT to store and process. The High Security Module (HSM) achieves or exceeds security practices mandated by the most rigorous standards, such as PCI DSS, FIPS Validation, HIPAA, and Sarbanes-Oxley (SOX). Secure your data at rest on a server using OpenPGP data encryption technology. Web Transfer Client Mobile Transfer Client Provide your business partners with access to EFT with our thin web client that can be used on any modern browser, leaving a small footprint that s easy on your resources. Secure anytime, anywhere mobile access to information on EFT. Applicability Statement 2 (AS2) Module Advanced Workflow Engine Module (AWE) HTTP/S Module SFTP/SSH Module Mail Express Business Activity Monitoring (BAM) Module Content Integrity Control Module Workspaces Module Communicate securely by using AS2 to transfer EDI messages and other types of data between you and your major trading partners such as Walmart, Target, and Lowe s. Reduce the time you spend on repetitive, manual processes and speed up the flow of information with advanced workflow capabilities. HTTPS allows you to set up a secure connection to anyone in minutes all that is needed is a web browser. The HTTP/S module adds the HTTP and HTTPS protocols to EFT, enabling you to support browser-based transfers without having to install a web server. (The HTTP/S module is included in EFT Enterprise) Authenticate and transfer data with SFTP-ready FTP clients, such as CuteFTP. (SFTP/SSH module is included in EFT Enterprise) Mail Express is the easiest and most secure way to send, receive, and respond to large files of unlimited size via . Mail Express is the secure, safe solution compared to third-party box technologies. Get real-time activity monitoring for admins, partners and end users. Track transfers, review statistics and query reports. EFT's Content Integrity Control module is used to send files to an antivirus scanner or DLP solution for processing. Workspaces is an enterprise secure file sharing solution that allows employees to easily and securely exchange folders and their files with internal and external users, without sacrificing the highest levels of control, visibility, and governance. EFT with Workspaces is the only file, sync, and share solution that supports customizable workflow automation. 15

16 GlobalSCAPE, Inc. is a pioneer in the reliable exchange of mission-critical business data and intellectual property. Globalscape s leading enterprise suite of solutions delivers military-proven security for achieving best-in-class control and visibility of data across multiple locations. Founded in 1996, Globalscape s software and services are trusted by tens of thousands of customers worldwide, including global enterprises, governments, and SMEs. For more information about Globalscape, visit globalscape.com Lockhill-Selma Road Suite 150 San Antonio TX (USA & Canada) (Worldwide) Copyright 2016 GlobalSCAPE, Inc. All rights reserved.