Key Considerations in Enterprise File Sharing Gurinder Dhillon, Sr. Director Product Management Ankur Shah, Sr. Product Manager

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1 Key Considerations in Enterprise File Sharing Gurinder Dhillon, Sr. Director Product Management Ankur Shah, Sr. Product Manager 1

2 Agenda Evolution of EFSS Employee Experience Enterprise Security Expectations IT Controls Zone Overview & Demo SYMANTEC VISION

3 The explosive growth of mobility, consumerization, and BYOD has transformed the IT world like few trends have before. Terri McClure Enterprise Strategy Group (ESG) SYMANTEC VISION

4 Fast growth in Enterprise File Sharing has been driven by rapid employee adoption Employees are solving for themselves issues like file sharing, portability and access from multiple devices This solves an individual s problem but it creates a difficult situation for IT IT departments and business owners struggle with the balance of allowing access and the need to maintain control and security of information assets SYMANTEC VISION

5 Enterprises need to find a solution that balances employee expectations with IT demands EMPLOYEE IT Easy content access & collaboration Comprehensive content security Mobile-friendly UX Employee productivity Separation of work & personal content Advanced IT Controls SYMANTEC VISION

6 Employee: Key expectations Ubiquitous Access Robust Sharing Separation of personal & business Multi-Platform support (ios, Android, Win, Mac, Web) Robust Sync Engine Selective Sync Self-contained Mobile Experience Public & Private Sharing Share Controls Versioning and Commenting Conflict Resolution Support for multiple accounts (multiple business or business & personal accounts) Content segregation and control across accounts SYMANTEC VISION

7 Security is the #1 concern of CIO s and reason why enterprises have not embraced EFSS yet Data loss due to outsider attack Data breach from insider Compliance violation 48% 45% 51% Loss of visibility & control Legal exposure due to e-discovery 35% 31% Data leakage and loss of control are far and away the most critical components for EFSS deployments SOURCE: ESG Online File Sharing and Collaboration: Security Challenges and Requirements, August 2012 SYMANTEC VISION

8 Besides encryption and anti-virus, there are some key security features that enterprises expect End-to-end encryption Antivirus on files DRM capabilities Remote tracking Ability to maintain key ownership Remote wipe Integration with DLP 33% 32% 31% 31% 31% 45% 52% During our discussions with IT leaders, enterprises want to leverage a range of complementary features to mitigate security concerns SOURCE: ESG Best Practices Security Considerations for Evaluating Online File Sharing and Collaboration Solutions (available in this session) SYMANTEC VISION

9 Approaches to encryption & key management Client Side Server Side Provider Managed Server Side Customer Managed Location of the keys Client Provider Customer Mgmt. complexity High Low Low Privacy Add-on Services (DLP, AV, etc.) High Low High Complex Easier Easier There are distinct tradeoffs involved with each of the approaches. Best solution combines security needs with ease-of-management SYMANTEC VISION

10 Mobile Security Centralized SSO Data Encryption Data Containment Directory authentication Encryption of offline data Open-in controls, copy/paste, share controls, etc. Apply app wrapping thru MAM technology & deliver via App Store Market Evolution Seamless integration with secure business mobile apps (i.e. Mail, Browser) Transition away app level security to content level security for granular control SYMANTEC VISION

11 Key aspects Data Leak Prevention (DLP) with Sync-n- Share solution Data at Rest Data in Motion Scan Sync n Share repository for content violating company policies and take remediation action Prevent sensitive data from going in and out of cloud and being shared outside of the enterprise SYMANTEC VISION

12 Besides security, IT needs advanced controls to effectively manage an EFSS deployment Content Permissions Data Custodian Access Advanced Policy Controls Ability to control who can view, edit and delete content Offboard de-provisioned user data to data custodians Public link expiry, share controls, folder expiry, DRM-like controls Group Policies & Controls Ability to create user groups and apply policy controls at group level Comprehensive Auditing & Reporting Provide detailed audit lots and reporting for compliance and DSS Customer Co-Branding Let customers co-brand various aspects of the product experience SYMANTEC VISION

13 There are 3 key dimensions of an effective EFSS solution ; Norton Zone meets all those dimensions Best-in-Class Security IT Controls User Experience Patented key encryption Virus and malware scanning No bolt-on security: penetration tests, threat modeling, security audits Direct management of cloud data center with ongoing security audits Privacy and data ownership Two-factor authentication On-premise Key Management Privacy and data ownership Policy settings to control who shares what with whom Set permissions by individuals users and groups Admin console to manage users and devices Mobile app wrapping Tracking and reporting Governance and compliance Across all platforms (Windows, Mac, ios, Android, all browsers) Multi-account sync Unlink mobile devices Remotely wipe content off lost mobile devices Invite to collaborate from mobile device Mobile link expiration controls SYMANTEC VISION

14 Demo SYMANTEC VISION

15 Norton Zone is a secure file sharing solution for anytime, anywhere access 100% SaaS offering Unlimited storage for businesses Strong security covering authentication, encryption, link expiry and remote wipe Convenient control interface for IT to provision and manage access to users Ideal for easily sharing files with colleagues, partners, vendors, clients and even yourself Automatic sync across multiple platforms and access from anywhere anytime SYMANTEC VISION

16 Questions? Comments? SYMANTEC VISION

17 File sharing opportunities at Vision Title Date Time Location Using Norton Zone in a Business Environment deep dive demo May 8 9:00-10:0 Milano 3 Secure File Sharing Using Norton Zone powered by Symantec breakout May 8 10:15-11:15 10:15-11:15 Also, at the Norton Zone booth in the expo hall: Giveaways Short demos Product managers Zone engagement!!! SYMANTEC VISION

18 Thank you! YOUR FEEDBACK IS VALUABLE TO US! Please take a few minutes to fill out the short session survey available on the mobile app the survey will be available shortly after the session ends. Watch for and complete the more extensive post-event survey that will arrive via a few days after the conference. To download the app, go to or search for Vision 2014 in the itunes or Android stores. 18

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