Dedicated IT Support. BEFORE You Need It. Save Time, Money and Headache.

Transcription

1 Dedicated IT Support BEFORE You Need It Save Time, Money and Headache.

2 Worry-Free Computing with edgecare Managed Services What is edgecare? edgecare is our comprehensive service that provides pro-active network/device monitoring, cloud Antivirus, web content filtering, cloud data backup+recovery and more, and is designed not only to monitor and maintain all of the devices in your network, but to also focus on their security and productivity. We put our over 35 years of industry experience at your disposal to save you time and money. Whether a single provider organization or large health system, our edgecare managed IT service is an affordable and complete IT management solution. Provided through a single flat-fee monthly rate structure, edgecare eliminates the hassles and budgetary guesswork from managing and maintaining mission-critical data systems. We'll tailor a support plan that is customized to your environment to provide you the critical technical expertise you need to maximize uptime, and increase network stability and staff productivity. System Monitoring and Maintenance Like Having a Network Administrator at Your Office 24/7 edgecare proactive monitoring services makes your computing costs more predictable reliable, reduces risk to your data and IT assets, and frees up your resources so you can focus entirely on your core business activities. Proactive maintenance, alerting, remediation & upkeep of your IT infrastructure. Remote monitoring platform for servers, routers, switches, VPN devices, hubs, firewalls and complete environments. Experience worry-free computing, control IT costs, and get the most out of your IT investments with edgecare proactive monitoring services. The Right Results edgemed offers an entire IT department at a fraction of the cost of a single network administrator. Imagine having the expertise of a full-time IT director to help you develop your IT strategy and make educated decisions, complemented by a network support team with technical expertise in every aspect of your environment in addition to a dedicated Help Desk that provides unparalleled desktop support. edgemed s edgecare managed network services provides all this and more. Results You get the right technology expert on the job from the start with fast reliable resolution Your team stays focused on core business activities Many issues are detected and resolved proactively before you even notice Downtime is significantly reduced or even eliminated with no more costly surprises

3 System Monitoring and Maintenance Virus Protection LIKE HAVING A NETWORK ADMINISTRATOR AT YOUR OFFICE 24/7 edgecare proactive monitoring services makes your computing costs more predictable reliable, reduces risk to your data and IT assets, and frees up your resources so you can focus entirely on your core business activities. Proactive maintenance, alerting, remediation & upkeep of your IT infrastructure. Remote monitoring platform for servers, routers, switches, VPN devices, hubs, firewalls and complete environments. Experience worry-free computing, control IT costs, and get the most out of your IT investments with edgecare proactive monitoring services. SECURITY THAT NEVER SLEEPS Your medical organization requires the latest protection. And you need a cost-effective solution that is in the green on your time and resources. Devices are protected against all known viruses and malware. Inoculation Guarantee frees your computers of any virus that managed to penetrate the operating system and virus scanning barriers - at our expense. With edgecare AntiVirus you get what you re looking for. Award-winning antivirus protection detects, blocks and removes viruses and malware from your office workstations, tablets and servers. Content Filtering Backup + Recovery ELIMINATE LOST PRODUCTIVITY Physician s and office administrators know they're losing productivity when staff shop and social network on company time. Block access to specific file types, websites or categories; or only allow specific sites to be accessed. Create flexible time-based rules that limit access to non-work-related sites to specific times. edgecare Content Filtering allows you to increase productivity with advanced, real-time content filtering and the ability to block access to the websites that drain time and money from your organization. PEACE-OF-MIND KNOWING YOUR DATA IS SAFE Protecting your critical data has never been easier. Our automated edgecare Cloud Backup and Recovery services will boost your productivity and reduce your time spent managing data loss and manually backing up data to a local, external device. Backups are done quickly with little, if any, network disruption. Restoring files is a snap and can be done remotely through a webbased dashboard. Data is redundantly replicated throughout tier-4 data center locations with SAS-70, SOX & HIPAA Compliant policies. The threat of data theft, natural disasters and hardware failures can result in a hard-hit to a business' bottom-line, costing days of downtime, thousands of dollars and irreversible damage to businesses' reputation.

4 Compliant Hosted HASSLE FREE PROFESSIONAL Encrypted from edgemed provides a comprehensive encryption solution, at both the organization-level and user-level, to help you ensure your confidential communications are safe, secure, and comply with state and federal legislation. The following items are included in our offering. AntiSpam: All edgemed Exchange accounts include Mcafee AntiSpam, the most advanced AntiSpam software available, to provide the ultimate in spam protection at no cost. Unlimited Storage: No limits on the amount of and storage you utilize. Virus Stopper: Provides comprehensive managed antivirus protection of all Exchange mailboxes, free of charge. This advanced software catches percent of all viruses that could potentially infiltrate and harm your mailboxes and Exchange environment. Content Filtering: Exchange customers can limit content to comply with acceptable business use policies, company, state and federal communications regulations. Web Access: Access your and collaboration anywhere with your phone. Active Sync: Professionally sync your and schedule to your smartphone. Encrypted Mail: between mailboxes on our system is natively encrypted. Clients can also use our Secure Mail to communicate externally with military-grade encryption of and attachments. Who Should Encrypt ? Organizations in certain industries, such as financial services or healthcare, have ethical, fiduciary, and regulatory duties to ensure that their clients personal information remains confidential. Encrypted from edgemed can help you comply with industry-specific privacy legislation, including: Health Insurance Portability and Accountability Act (HIPAA) California Security Breach Notification Act (SB 1386) Sarbanes-Oxley Act (SOX) Gramm-Leach-Bliley Act (GLBA) State-specific privacy laws (e.g. Michigan, Nevada and Washington) How Does It Work? Choose to encrypt at the organization level or user level, or choose both. Policy-based Encrypted Easily encrypts s based on company-wide rules and policies you set up and manage all without disrupting day-to-day workflow. All content and attachments automatically scanned to detect whether message warrants encryption before being sent. Policies can be configured to encrypt and send, return to sender, or delete messages with insecure content. Reduces human error, minimizes risk of security breaches. No additional software or plug-ins required. We also offer user-level Encrypted , which encrypts s from the desktop client, and can be used to encrypt intra-company and confidential communications. How Secure Is It? Both Encrypted Mail solutions are backed by a globally-recognized Certificate Authority. Standards-based technologies are used, such as Public Key Infrastructure (PKI), S/ MIME, and X.509 certificates to establish confidentiality, message integrity, and user authentication. Ensures the best commercially available encryption security for your messages All encrypted messages are digitally signed and can be validated to prove compliance as required What Attachment Does It Support? edgemed Encrypted Mail encrypts any MS Office document,.pdf file, image file, and almost any other popular file format.

5 Get to Know Your Environment edgecare provides deep insight into your IT environment so we can provide and discuss all kinds of data with you, including how you can safeguard your assets, ways to improve your network efficiency, and what we can do to protect your bottom line. Of the significant amount of reports we provider, just a few report samples include: Executive Summary Provides an overview of one or more sites, describing the current health of your devices and displays a snapshot of activity during the reporting period. Server, Workstation, Tablet Health Displays the health and performance of devices to identify if remedial activity is required before a critical server or workstation fails. Software Inventory Provides a summary or detail of all applications on each workstation, including operating system detail and hotfixes. IT Management - Simplified.

6 RELAX. We ve Got IT Covered. edgemed s Information Technology Solutions Group is a total IT solution partner that focuses on HIPAA compliant computing, networking and application needs. We help our clients achieve their business objectives by lowering the cost and maximizing the performance of their information technology systems. (800) edgemed.com 4800 T-Rex Avenue, 2nd Floor, Boca Raton, FL 33431