EVALUATION "SALES"INTERNSHIP MASTER IN MANAGEMENT (Grande École Program)

Transcription

1 EVALUATION "SALES"INTERNSHIP MASTER IN MANAGEMENT (Grande École Program) These document is primarily addressed to the students and can be used for informative purposes by the company and school tutors. PROGRAMME CURSUS Master Grande École 1 ère Année / 1 st Year ANNEE SCOLAIRE EDITEUR (département ou service) Academic Studies Department Date de la notice 2016 This document is the property of Groupe ESC Dijon Bourgogne 11

2 A. Evaluation of the Internship The Internship is evaluated by the company who accepted the student/intern. An end of Internship conference call must be set. Prior to this meeting the student must complete a selfevaluation of the skills that the student has developed by using the same evaluation table developed during the Internship and send it to the Company mentor who also evaluates the skills developed by the student using the same evaluation table. This comparative evaluation of skills serves as a basis for the end of Internship conference call. The student s quality of reflection on the acquisition of skills is part of the criteria for the evaluation of the internship by the company. (see table below) To validate the first year Internship the student must obtain a grade of at least 10/20 on the evaluation table completed by the company. The student is responsible for asking the company to complete the evaluation table, otherwise the Internship cannot be validated. The student is responsible for sending the correct address of the Company mentor to the Internship department, Service Stages, who will receive the on-line evaluation table to complete. A paper copy of the evaluation signed by the company must either be sent by regular mail to the Internship department, (Groupe ESC DIJON- Service Stages- 29 rue Sambin - BP DIJON CEDEX fax (00 33) ) or be scanned and sent by to : rapport.stage@escdijon.eu. NB : The evaluation table completed by the company must be arrived by the Internship department (Service Stages) within 15 days before the end of the Internship. Failure to meet the deadline and/or failure to complete the evaluation table means that the Internship is invalid. Invalidated Internship: If the student does not validate the first year Internship he/she must complete a new internship either during a study break «année professionnelle». In this case the graduation date will be delayed by the time necessary to complete and validate the Internship. This second Sales Internship is evaluated using the evaluation table of the Internship First Year Sales. 2

3 1. BUILDING UP SKILLS FOR BUSINESS (BSB) - KNOWLEDGE FOR ACTION - EXPLANATION OF THE APPROACH BUILDING UP SKILLS FOR BUSINESS (BSB) KNOWLEDGE FOR ACTION In order to optimise the acquisition and development of skills by students throughout their studies, but particularly during the Internship, the Burgundy School of Business has implemented an approach entitled Building up Skills for Business (BSB) - Knowledge for Action. This approach aims to enable students to become aware of and to evaluate the skills they develop. Therefore a reference table of skills has been designed and a process of monitoring and evaluating skills during the Internship Sales has been put in place (see annex 1 and the website or on E-learning What is a competency? A competency is a body of knowledge and personal and behavioural aptitudes mobilised to act in a work context producing results validated by a third party. The development of a competency can follow the logical sequence described below: Knowledge and personal and behavioural Knowledge, aptitudes skills and personal and Actions in a work context behavioural characteristics Production of results / producing results Validation by a third party Validated by a third party COMPETENCE Actions carried out in a work context Producing results What is a portfolio of competencies? A portfolio of competencies is a tool that enables the identification of the skills required and practised in a work activity or a job. For a training programme, a competency portfolio lists the competencies in the programme, i.e. the competencies that could potentially aid the development of the students who follow the programme. 3

4 How is the portfolio of competencies structured in the Programme Grande École? The portfolio of competencies in the Programme Grande École is structured in three categories (corresponding to the definitions of skills below): - Generic knowledge (GK) - Generic skills and traits (GS) - Professional skills corresponding to each specialisation of the Master Grande École (PS). The reference table of skills is available at the following address: and on the E-learning website 2. COMPARATIVE EVALUATION OF SKILLS IN INTERNSHIP SALES Process: Prior to the interview, the student carries out a self-assessment and completes an evaluation grid of generic and professional skills. The company tutor proceeds in the same way. During the interview, the student and the company tutor company fill in the evaluation grid - The student uses the symbol: - The company tutor uses the symbol: X Only generic skills (GS) are evaluated in this internship, the generic knowledge (GK) are assessed during teaching sessions. 4

5 Assessment and self-assessment For the student: In the context of the situations that you have met during the internship, you consider that you have developed the following general competencies: For the Company mentor: In the context of the projects realised by the student, you consider that he has developed the following general competencies: GS1: To know how to analyse and resolve a problem and to structure one s thoughts To be capable of reasoning logically and rigorously To know how to collect pertinent information and to deal with it effectively To be able to analyse a situation so as to guide the action and the decision To know how to resolve problems To show the ability to synthesise To know how to exercise one s critical intellect GS2: To position one s action in an organisation To understand an organisational situation in its complexity To be able to measure the impact of one s decisions and actions To know how to inform and report back to one s hierarchy or clients GS3: To show open-mindedness and integrity To know how to stand back and question oneself To show humility To be curious, aware of one s environment & other people and to know how to interpret and use this in one s thoughts and actions To know how to accept differences and to manage diversity To be aware of corporate social responsibility and to behave responsibly To know how to respect a professional code of practice GS4: To have a good sense of action and organisation To know how to organise oneself, to practise time management and to manage priorities To show pragmatism and perseverance To know how to manage stress and to multi-task To know how to react when faced with un events and emergencies 5

6 GS5: To be adaptable and able to learn To know how to adapt oneself to the situation and context To demonstrate the capacity to learn GS6: To work with others, to have good inter personal skills To be able to work in a team, in a project context, with diverse types of people To know how to develop relations based on trust and network To be able to listen and to take into account divergent points of view GS7: To be able to communicate effectively both orally and in writing To be able to express oneself in writing To know how to present information or an analysis synthetically To know how to adapt one s speech for one's audience GS8: To know how to obtain results and to take the client into account To know how to set oneself objectives and to achieve them To know how to take calculated risks in order to obtain one s objectives To know how to think in terms of cost, timescales and performance To know how to listen to and understand the client s expectations and to take them into account in the actions undertaken GS9: To be decisive and creative To show independence in one s decisions and choices and to take responsibility for them To be a source of proposals To demonstrate initiative, creativity and innovation GS10: To have managerial potential To be responsible To know how to convince and motivate others To know how to delegate and coordinate the work of others To know how to motivate and unite people To be able to understand and to manage change 6

7 GS11: To know how to operate in a multilingual and multi-cultural environment To know how to analyse and understand the main cultural traits in the different regions of the world To know how to manage and carry out successfully an intercultural exchange 3. INTERNSHIP EVALUATION BY THE COMPANY The evaluation chart is provided for information only. It is sent by to the company by the internship department «Service Stages», to be completed by the company on the Information system of the Group (ERP) NB: A paper copy is only accepted in exceptional circumstances as follows: a) When the Company mentor does not have an address, b) When the Company refuses access to external sites 7

8 Name of the Company Student s LAST NAME & first name COMPANY EVALUATION OF THE INTERNSHIP The company mentor evaluates the student with the following chart: DEVELOPED SKILLS Slightly Moderately Considerably MGE GS 01 To know how to analyse and resolve a problem and to structure one s thoughts MGE GS 02 To position one s action in an organisation MGE GS 03 To show open-mindedness and integrity MGE GS 04 To have a good sense of action and organisation MGE GS 05 To be adaptable and able to learn MGE GS 06 To work with others, to have good inter personal skills MGE GS 07 To be able to communicate effectively both orally and in writing MGE GS 08 To know how to obtain results and to take the client into account MGE GS 09 To be decisive and creative MGE GS 10 To have managerial potential MGE GS 11 To know how to operate in a multilingual and multi-cultural environment REALIZATION OF THE MISSION Slightly Moderately Considerably To behave in a manner consistent with the expectations of the company (punctual, team work, internal and external relations, respect of the company methods) To be involved in the work To be able to achieve the objectives To be able to write a skills assessment Grade / 20 /20 GRADE and GLOBAL ASSESSMENT GRADE: /20 Internship unsatisfactory Internship below expectations Internship good on the whole Internship satisfactory Comments Internship successful At, date. Signature of the Company mentor: For all additional information please contact Magali RICARD, magali.ricard@escdijon.eu Tél. (33) (0)