Simplify Enterprise Systems Management with SAP DB Control Center

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1 SAP Technology Simplify Enterprise Systems Management with SAP DB Control Center

2 Table of Contents 3 Manage Complexity Across the Enterprise 4 Steer Your Systems Exploring the Depth and Breadth of SAP DB Control Center Looking Under the Hood SAP HANA SAP ASE and SAP ASE Cluster Edition SAP IQ SAP Replication Server Data Assurance Option SAP Event Stream Processor SAP Mobile Platform 11 Know Your Systems Find Out More 2 / 11

3 Ever feel you have too many things to manage? What if, for a change, your systems could tell you when they need managing? In this ideal world, they collect all relevant information and present it to you in a short and precise readable format. Then, they nudge you at the right time and they also know how to reach you when you are on the move. The Web-based SAP DB Control Center systems console enables your database and systems administrators to manage servers across the enterprise. MANAGE COMPLEXITY ACROSS THE ENTERPRISE Managing systems throughout an enterprise invokes many layers of complexity. Often, administrators must deal with challenges such as: Dispersed geography Typically, systems are spread across geographies, but administrators can t be everywhere they are. Conflicting data A complex telemetry of information obscures what s happening with database and IT systems. Where some data indicates systems are healthy, other data says they aren t. IT needs a straightforward and simple way to assess the health of each system. Restrictive measurement and monitoring tools Watching for suspicious activity over a closed-circuit television feed of systems management telemetry is not enough. Since you can t be a night watchman to your systems, you need to be alerted to problems. In addition, it is quite pointless if you are informed after systems are already in trouble. You need to be informed before trouble hits. False alarms Is it too much to ask that you shouldn t be bothered by false alarms? Aside from inconvenience, false alarms can divert your attention from other real issues. Alerts without obvious solutions Although being informed is better than not being informed, it is a recipe for frustration if your systems alert you to trouble without a means to fix or undo it. So you want effective tools that can help you mitigate big problems quickly even when you are not at your office desktop. Incompatible growth Your systems management solution must be able to scale and keep up as your systems expand and grow. With such a tall list of challenges to overcome, organizations need a way to simplify enterprise systems management. Considering how vital the management of systems is to your organization s business objectives, you need a high-quality, cohesive solution that does it all and does it well. Joining multiple solutions from multiple parties is rarely a viable answer. With its simple Web-based administration, SAP DB Control Center may well grant your wish. 3 / 11

4 Steer Your Systems SAP DB Control Center is the new-generation, enterprise-class SAP software systems management technology that enables database and systems administrators to administer and monitor a variety of SAP solutions using a common graphical user interface, either locally or remotely. As depicted in Figure 1, SAP DB Control Center acts as the steering wheel and dashboard for your SAP system. Just as a steering wheel lets you drive, or administer, a car and a dashboard provides immediate, at-a-glance feedback of how the car is performing speed, fuel, temperature, and so on the control center gives you the tools you need to drive and monitor your SAP software system. The control center does this across several SAP solutions. Through an integrated set of management, monitoring, and configuration functions provided as a Web-based management tool, the control center can be used to track and change SAP servers through a standard Web browser. Figure 1: SAP DB Control Center Lets You Steer and Monitor SAP Systems SAP software system EXPLORING THE DEPTH AND BREADTH OF SAP DB CONTROL CENTER SAP DB Control Center offers the following features and functions: Alerting, monitoring, and resolution The control center provides alerts that notify administrators before the system is critical. It monitors critical situations for trends and changes and facilitates administration of changes to resolve issues. Predicting and prevention You can review snapshots of past monitoring as well as patterns over time to better predict time, place, and reasons for possible future events and to help prevent issues from arising. Solution coverage The control center supports the following solutions (see Figure 2): the SAP HANA platform, SAP Adaptive Server Enterprise (SAP ASE), SAP IQ software, SAP Replication Server, SAP Event Stream Processor (SAP ESP), and SAP Mobile Platform. Scalability Administer and monitor thousands of servers of supported SAP software systems. Ease of use The control center is designed to provide an insightful user experience rich with graphs, charts, and tables. A browser-based user interface enables remote access, ease of deployment (without client-side installation), and easier upgrades and maintenance. Figure 2: SAP DB Control Center SAP HANA platform SAP Adaptive Server Enterprise SAP DB Control Center SAP IQ SAP DB Control Center Administer Monitor Alert SAP Replication Server SAP Event Stream Processor SAP Mobile Platform Please check with an SAP representative on capabilities SAP DB Control Center supports for each product. 4 / 11

5 LOOKING UNDER THE HOOD In this section, we take a deeper look at the SAP solutions managed with SAP DB Control Center. Note: Capabilities can vary according to the release of SAP DB Control Center used and the software system being managed. Please check with an SAP representative for the specific capabilities each release supports. Real-Time Performance and Availability Monitoring SAP DB Control Center provides both real-time and historical monitoring functionality for SAP HANA, SAP ASE, SAP IQ, and SAP Replication Server. The control center can monitor server availability, resource status, and overall system health. Monitored resources include processes, databases, devices, queues, and replication paths. Tools for graphing these statistics allow detection of application problems and trends in a timely and precise manner, facilitating the tuning of the SAP software environment. Historical Data Repository The control center has a central data repository that stores performance-monitoring data metrics. Graphical reports can be easily generated from this data and used for trend analysis and other planning purposes. The data repository provides full and incremental backup capabilities for data collected in the repository. Regular backups can be scheduled and used to restore the repository and roll back undesirable changes or recover from a catastrophic event. A history log lets you review past backup activities. The repository can be purged automatically after scheduled backups or on a separate schedule. Event Notification An alert system is built into SAP DB Control Center. Real-time alerts can be sent to both computers and mobile devices by , providing real-time alert notification anytime, anywhere. Alert thresholds can be customized to meet specific business requirements. The alert system also allows a script execution capability, whereby the triggering of an alert can be set up to execute a prewritten script. Security Security features include single-sign-on capability, so when you log in to the control center, it is not necessary to log in to each managed server in the back end. In addition, the control center employs role-based authorization for SAP ASE and SAP IQ servers so that administrators can assign different roles to users based on the monitoring tasks they need to perform. Graphical Interface Presentation The control center is a rich Internet application, and its features and functionalities are presented in a graphical interface powered by Adobe Flash. SAP DB Control Center presents dashboard monitors, heat charts, reports, views, and perspectives that highlight server conditions, making it easy to distinguish which systems require attention. Topology View With servers in multiple geographic locations, associations and linkages can be complicated. The topology view provides a graphical display of those relationships, illustrating how servers are connected and how they interact with one another. Although being informed is better than not being informed, it is a recipe for frustration if your systems alert you to trouble without a means to fix or undo it. SAP DB Control Center can help you mitigate big problems quickly. 5 / 11

6 SAP HANA SAP DB Control Center highlights for SAP HANA are described below. Ready for the Cloud and Enterprise Mobility SAP DB Control Center uses the power of SAP HANA extended application services to be cloud ready and to enable management of thousands of SAP software system servers. Leveraging the SAP Fiori user experience, SAP DB Control Center offers state-of-the-art optimization for the Web and mobile devices. SAP HANA Cockpit Integration SAP DB Control Center integrates with the SAP HANA cockpit to provide unified control of several software systems. While SAP HANA cockpit functionality is analogous to the way a cockpit operates an aircraft, SAP DB Control Center is analogous to the control tower that manages air traffic. Availability, Performance, Capacity, and Alerts SAP DB Control Center offers a simplified visual approach to managing thousands of systems with an innovative approach to monitor systems by availability, performance, capacity, and alerts. In addition, SAP DB Control Center provides insights into downstream impact in case some of the connected systems go down. Subscribing to numerous systems throughout the enterprise and to alerts is as simple as a few clicks and keystrokes. SAP ASE AND SAP ASE CLUSTER EDITION SAP DB Control Center highlights for SAP Adaptive Server Enterprise and SAP ASE Cluster Edition are described below. Server Overview Screen The server overview screen displays summary information about the monitored server, including the status of key server resources such as CPUs, disk devices, user connections, and memory allocation. This screen also provides information about the usage of configurable server resources, license allocation, and alerts that have been generated for the server. For SAP ASE Cluster Edition, logical cluster and instance activity are shown. Process Monitoring SAP DB Control Center provides detailed information about process activity and blocking processes, allowing you to quickly locate the blocking processes that are preventing other processes from executing. The control center also identifies the processes consuming the greatest amount of server resources by a variety of criteria including network traffic, disk I/O activity, and CPU. Using the control center, users can terminate a blocking process. Cache Monitoring Data, procedure, and statement cache monitors provide detailed usage metrics for each of these key resources. 6 / 11

7 Round-Trip Monitoring Using the control center, you can take immediate action when problems appear in the adaptive server monitor view. It allows you to update objects such as databases, devices, and processes and make changes to server configuration. For example, you can resize the device when the used size approaches the allocated size. Remote Command and Control With the remote command and control options of the administration task dashboard, users can start and stop servers, register and authenticate an agent, and view server error logs. Search and Filter Use the administrative console to create new resources, or browse and manage existing resources. Use the administrative console s search and filter tools to quickly find the resources or objects within resources that interest you. SAP IQ SAP DB Control Center highlights for SAP IQ are as follows. SAP IQ Cockpit Integration SAP DB Control Center integrates with SAP IQ cockpits to provide unified control of several software systems. Overview Screen In the node-level monitor, the overview screen displays summary information about the monitored server, including the status of key server resources such as CPUs, memory allocation, disk, and available connections. This screen also provides information about SAP IQ table version usage, the server version, server platform, and alerts that have been generated for the server. A complex telemetry of information obscures what s happening with database and IT systems; some data indicates systems are healthy, and some data says they aren t. SAP DB Control Center helps administrators to see the real picture. 7 / 11

8 Connection Monitoring In the node-level monitor, the connections screen displays a list of active connections. The detail windows show statements being executed, associated transactions, and other useful connection-level information. A separate tab shows graphs of connection statistics. Transaction Monitoring In the node-level monitor, the transactions screen displays a list of active transactions. The detail windows show associated connections, statements being executed, and other useful transaction-level information. A separate tab shows graphs of transaction statistics. Simplex and Multiplex Configure, monitor, and administer simplex and multiplex configurations of SAP IQ. SAP REPLICATION SERVER SAP DB Control Center highlights for SAP Replication Server are described below. Monitoring Replication Performance The control center monitors the entire replication environment, including SAP Replication Server, SAP ASE, replication agent thread in SAP ASE, SAP IQ, and replication agents for Oracle, Microsoft, and IBM DB2 Universal Database. SAP DB Control Center collects statistics from the various servers in the replication environment and displays activity and latency as a chart. Monitoring statistics can be used to analyze performance and aid system tuning. Multiplex Topology The multiplex-level monitor has a topology screen that displays the topological relationship of all nodes within the monitored multiplex. The control center updates the topology view when any change in the multiplex configuration or state is detected. Properties of a node or a link can be displayed, or select a node and drill down to the node-level monitor. Search and Filter Use the administrative console to create new resources, or browse and manage existing resources. Use the administrative console s search and filter tools to quickly find the resources or objects within resources that interest you. 8 / 11

9 Replication Monitors Using a graphical presentation, the control center provides a quick view of two important aspects of replication: throughput and latency. You can see the amount of data being transferred (throughput) and the amount of time it takes (latency) all in one dashboard-style monitor. With such visual help, potential problems can be identified efficiently. These monitors show a number of small graphs that let you watch trends and spot anomalies quickly. These graphs can be maximized for detailed viewing. Detailed latency monitoring allows the monitoring of a replication path from the primary database to the replicate; for each path monitored, a stacked graph shows the amount of latency along different points in the path. This allows the quick identification of potential bottlenecks. The monitors also have a quick administration capability that includes configuration as well as basic command and control such as suspend and resume. DATA ASSURANCE OPTION When used with SAP Replication Server, SAP DB Control Center offers the following support for data assurance features. Comparesets Comparesets are sets of tables and columns that define the data being compared in a particular job. Using SAP DB Control Center, you can create new comparesets or view, edit, and delete existing ones. You can also view data partition boundaries. Data Assurance Jobs You can run data assurance jobs for row comparison or schema comparison. You can also manage and run data assurance jobs to view reports, job status, and job history. Replication Topology The topology view shows the data flow direction between servers in the replication environment. Server icons and connection lines display the server health and the interconnecting status, respectively. Replication tracing in the topology view allows tracing the paths from the primary or replicate database, or from a replication server. 9 / 11

10 SAP EVENT STREAM PROCESSOR SAP DB Control Center highlights for SAP Event Stream Processor include the following. SAP ESP Cockpit Integration SAP DB Control Center integrates with SAP ESP cockpits to provide unified control of several software systems. Manage the Entities of Event Streaming Using SAP DB Control Center, you can manage workspaces, access control, nodes, clusters, topologies, projects, and adapters in SAP ESP. View Logs From the control center, you can view messages about your project activities in the project log file to diagnose issues. Similarly, you can view messages about the cluster manager and controller activities in the node log file. SAP MOBILE PLATFORM SAP DB Control Center highlights for SAP Mobile Platform are as follows. Administer SAP Mobile Platform and Its Components Define the role-based usage for SAP Mobile Platform through the control center. Administer the clusters, relay server, mobile server, domains, security configurations, and applications using SAP DB Control Center. Deploy Packages and Applications Use SAP DB Control Center to deploy mobile business object packages that make the business objects available to devices, data orchestration engine connector (DOE-C) packages that connect to back-end SAP data, and hybrid app packages that deliver simple business process applications. SAP DB Control Center also provides deployment for applications created by developers on SAP Mobile Platform. Monitor and Troubleshoot Use SAP DB Control Center to define monitoring profiles and configuration of monitoring performance properties. Monitor current, historical, and performance data for each activity (for example, security, replication-based synchronization, messaging-based synchronization, messaging queue, data change notifications, device notifications, packages, users, caches, and so on). The control center provides additional features for viewing, searching, exporting, and purging the monitoring data. You can use the same control center interface to troubleshoot functionality and performance issues with SAP Mobile Platform. Considering how vital the management of systems is to business objectives, you need a high-quality, cohesive solution that does it all and does it well. With its simple Web-based administration, SAP DB Control Center may well grant your wish. 10 / 11

11 Know Your Systems SAP DB Control Center enables you to know your systems in real time, so you know how your systems are likely to react in the future and you are empowered to fix them if problems arise. With the administrative console, you have the same capabilities whether you are right next to the systems you are monitoring or across the globe. FIND OUT MORE To learn more about how SAP can help your organization administer and monitor database and IT systems, call your SAP representative today or visit us on the Web at SAP DB Control Center enables you to know your systems in real time, so you know how your systems are likely to react in the future and you are empowered to fix them if problems arise. 11 / 11 Studio SAP 27921enUS (14/10)

12 No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.

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