The CARICAD Development Zone

Transcription

1 The CARICAD Development Zone

2 LRI Public Sector E-Learning & Knowledge Solutions Solving HR issues through Technology & Self Development

3 CARICAD INITIATIVE Project Objectives To create a Development Zone Learning and Research Centre which will build the knowledge and skills of CARICAD staff and which will provide access to Libraries of Information and Learning for students and public administration staff in member states

4 Key Words from yesterday The platform - Richard Madavo : Senator Williams : Dr Fletcher The floor. Mr Bartholemew PEOPLE.. ATTITUDINAL CHANGE.. PROCESSES.. PEOPLE

5 Key Words from yesterday The Concluding Statement Minister Saith Senator Williams THE HUMAN RESOURCE ELEMENT.

6 Internal Skills Internal Behaviours Internal (HR) Processes Must be addressed if public facing services are to change You MUST look inside as much as you look outside (The CARICAD Development Zone models this) but..

7 .you CANNOT do this by traditional methods alone The task. You MUST You SHOULD embrace new methods of learning, self development, e learning, blended learning, e processes for delivery and control REFLECT THE OUTSIDE ON THE INSIDE COMFORT If people are to understand e-processes, then they have to experience e-processes (The CARICAD Development Zone models this)

8 E-Learning and Knowledge Solutions for Public Sector UK Central Government : Local Government : Health : Emergency Services : Education Grenada Forestry : Customs : DHR - (DFID) (How Public Sector/Private Sector partnerships can work)

9 The CARICAD Development Zone A Practical, Flexible, Sustainable Solution (No constant expensive consultants!)

10 WHAT is it? A Virtual Experience web based management of learning and knowledge accessed internally and externally

11 WHAT is it? A Physical Centre

12 CARICAD INITIATIVE TRAINING/LEARNING State & Environment What they Learn. CHOICE How they Learn. CHOICE Satisfies the Can they Learn. - on-line learning. So WHERE they learn is critical. HELP Will they do it!! SO structure, commitment, simple performance management models Plus Knowledge and Information processes (CARICAD Development Zone combines all )

13 CARICAD INITIATIVE Project Objectives To create a Development Zone Learning and Research Centre which will build the knowledge and skills of CARICAD staff and which will provide access to Libraries of Information and Learning for students and public administration staff in member states - (with simple performance management tools)

14 E-Learning, E-Knowledge, E-Government E is for ENABLING. the few to manage and control Change and Modernisation in ANY Organisation The task is HUGE so you MUST know what is happening what is going on and what is not going on!!!

15 Merging of Technology and Organisational HR processes REVOLUTION - Learning & Dev t, Knowledge & Information Provide access to. But the opportunity to MANAGE and CONTROL.

16 MANAGE and CONTROL There are 2 sides to Manage and Control. In terms of modernisation and change within empowered organisations - the individual chooses and manages their Learning and Knowledge acquisition and the Organisation manages the processes and parameters. And sees and views and knows and Supports and Intervenes..with their limited but suddenly focused Resources HR- small. (The CARICAD Development Zone models this )

17 MANAGE and CONTROL At the heart of Public Sector Reform lie performance management principles E HR processes (for the first time) allow performance management to really start to work.. (The CARICAD Development Zone models this )

18 It is this combination of Freedom and Choice (but with STRUCTURE, RESPONSIBILITY and COMMITTMENT) coupled with Management and Control, (CONTROL AND THE KNOWLEDGE OF CONTROL) THAT CHANGES ATTITUDES, THAT CHANGES PEOPLE, AND SO CHANGES ORGANISATIONS - The Carrot vs The Stick (The CARICAD Development Zone models this)

19 CARICAD INITIATIVE E enable it s systems and processes (Learning & Development, Knowledge & Information) Enhancing internal e processes for development and performance management (PM being at the heart of organisational Reform everywhere) Move even further towards a model of excellence Adding VALUE to the way it provides services to it s Members by improving people and systems and processes everything improves And. Offering these services and mechanisms to it s members...

20 CARICAD INITIATIVE The CARICAD Vision To be the model of excellence and the premier catalyst for institutional change and development in the Caribbean community (CARICOM)

21 CARICAD INITIATIVE The CARICAD Values.. Empowered, well trained, dedicated staff Client satisfaction Working environment of sound practices Teamwork PROCESS IMPROVEMENT / PEOPLE IMPROVEMENT = CAPACITY BUILDING (LOOKING ON THE INSIDE) The CARICAD Development Zone has this at its heart

22 The CARICAD Development Zone

23 Unfinished!!!!!!! Launching end of July / early August Based on

24 The CARICAD Development Zone

25 The CARICAD Development Zone

26 The CARICAD Development Zone

27 CARICAD INITIATIVE Project Objectives To create a Development Zone Learning and Research Centre which will build the knowledge and skills of CARICAD staff and which will provide access to Libraries of Information and Learning for students and public administration staff in member states

28 E-Solutions for Organisations Government : Local Government : Health : Emergency Svcs Education Grenada Forestry : Grenada Customs : Grenada DHR Royal St Lucia Police

29 E-Solutions for Organisations Government : Local Government : Health : Emergency Svcs Education Grenada Forestry : Grenada Customs : Grenada DHR Royal St Lucia Police

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31 The CARICAD Development Zone

32 The CARICAD Development Zone

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37 Learning Resources International Ltd - LRI Pete Bennett CEO

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