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1 Transformational Leadership Training Unlocking Team Potential Strategic Change Management Maximising Team Efficiency By defining a set of specific performance objectives we can utilise a range of tailor-made solutions to deliver a program of desired results for your company

2 Welcome to the Specialists in Transformational Change Programs & Sales and Leadership Courses Who we are COACHING SOLUTIONS Business Health Check Creating a Transformational Culture Empowering your people Achieving Sales Excellence Strategic Leadership Authentic Leadership Create your own future Introduction to NLP4 Business Developing Core Leadership Competencies Developing a High Performing Team Stress Management & Wellbeing Workshops The is a resource dedicated to providing leading edge Training Courses and Corporate Coaching Program s for today s corporate business arena. Founded by Mark Shields, Barclays International Head of Investments , now an award winning Trainer, best-selling Author, and Lecturer, The NLP Coaching Co is considered today to be a leading resource for UK and International Businesses Our Philosophy The success of any organisation is dependent on a simple number of key factors. We passionately believe that the future success of any business lies with the commitment and competence of its staff. In any high performing organisation clear focus and direction is given in respect of the Business Vision, Values and Key Objectives. Staff operate in an environment where they take full responsibility and accountability for their own performance Our Vision Vision is to create a Leading Edge Provider of Corporate Training Services and Strategic Business Solutions, deemed World Class by its Staff, Stakeholders, Competitors and Clients Our Ethos The origins of our Ethos is steeped in a history and combines our own Corporate Leadership Experience, Advanced Study and Qualifications, Research, and Modelling the Success, of the hundreds of Companies we have successfully worked with over the last twenty years Key Principles We truly believe the boundaries of success for individuals and companies are unlimited. With the right enthusiasm, commitment passion and knowledge, coupled with strong vision, strategy, self-belief and action their potential is unlimited

3 OUR TRAINING EXECUTIVE Our award winning Corporate Trainers all have extensive experience within the corporate arena MARK SHIELDS What we deliver Every project is different., however, in every case our objective and mission is to work with Business Leaders to define specific performance objectives, then devise made to measure solutions that will deliver Optimum Results Our Courses These are designed to provide leading edge bespoke Training and Coaching aimed at enhancing personal performance in Sales, Leadership, Strategic Management and Communication. We work with Private Sector Companies, the Financial Sector, Insurance Companies, Treasury and Currency Sales, Retail staff, Hospitality and many more. Our passed clients have been CEO s, Directors, Politicians, Senior Managers, Exco Members, Executives, and many high achieving entrepreneurs. Companies include KPMG, NHS England, Barclays Bank, Argos, Waterstones, Tesco s, Technika, House of Westphalia, IFX Trading UK & Play.com Working with us Free Consultation We offer you a Free Consultation to enable you to meet with us, so you can ensure we are the right people to take your Company Forward. This dynamics of this working partnership are of paramount importance as we move forward together Investigatory Diagnostics and Recommendations We will meet with your team to discuss your results and performance needs. We will then define a set of Specific Objectives, and a set of Goals and Actions to deliver the required results KERRY MICKIEWICZ Mark Shields has extensive experience in the Corporate arena, training and mentoring Executives, Directors and Business owners. His previous experience includes Sales Director roles for Barclays Retail and Head of Investments for Barclays International Banking. In his career he has won many awards for his achievements in Management & Coaching. He is also a best-selling author of Business & Coaching books and appears regularly in the Media. Kerry Mickiewicz, a high calibre Management Development Specialist. She is equipped with exceptional leadership and coaching skills, and a high capacity to drive results, engage teams and achieve the highest standards. She can motivate and inspire people to access their inner resources in order to help them achieve personal and professional excellence. Previously a leading and development manager at Argos

4 BUSINESS HEALTH CHECK The aim of the Business health check is for us to be able to help you understand where you can improve your business performance and efficiency in order for you to achieve the success you desire. Business success depends on Performance, process, people and your customers. Using our expertise we will work with you to identify problems and recommend practical solutions that will help you transform your business Identifying critical facts and rapidly assessing the underlying causes for current business performance A comprehensive analysis of how your business is performing in the areas of performance, process, people and customer A report of high level recommendations and a proposal of how you can achieve improved performance CREATING A TRANSFORMATIONAL CULTURE If you are looking to transform your business and take it to the next level, this course will help you create or redesign your organisational Vision, Purpose and Values; providing your business with the context for its existence and ensuring alignment with what you truly want to achieve. Your people and customers can be genuinely inspired if their organisation has a clear and compelling vision and set of values. We will work with you to create something that will steer you forward to progress towards your aspirations. Working with your senior leaders to create an aligned Vision, Purpose and Set of Values Defining the desired culture and creating a plan of how to teach it, live it, measure it and reward it Producing a plan of how to communicate to and educate the wider business with the new culture

5 EMPOWERING YOUR PEOPLE We recognise that it s important for the people within your organisation to understand the values and purpose and to feel emotionally attached to the vision you have created. Empowering your People will ensure that all your people really get it ; building on your quest to be a high performing organisation. Defining the journey and educating your people about your vision and purpose Building a clear understanding of your values and how they can be applied in each role within the organisation Establishing measures of success ACHIEVING SALES EXCELLENCE We can work closely with you to understand your business needs and then provide you with a leadership and staff development programme for delivering a world class sales and service culture; the main objective being to continuously maximise and grow profit within your business. Providing you with tools that will help you and your staff focus on the actions that will generate maximum results Introduce you to a leadership model that you can use daily to increase performance Help you create a sales focused vision that will excite and stretch people to achieve great results Creating goals that clarify your vision and expectations Supporting you in creating daily plans as a way to increase revenue Helping you recognise how to track progress; coming up with actions and results that will have the greatest impact Providing ideas on how to have great sales meetings, clinics and action groups that will drive performance Looking at your live sales process in order to recognise areas of strength and areas of development Providing training and development in best practice sales techniques

6 STRATEGIC LEADERSHIP COURSE Where is your business right now? Where do you want it to be? How do you plan to get there? If you want your business to expand, developing a strategy is essential. We will work closely with you to list all the critical success factors you need to meet in order to achieve your vision. Working together, we will compile the business strategy, the actions and priorities that need to be in place and provide you with a route map to achieve success. Identifying what the business wants to achieve and then creating the aims and objectives that need to be in place to work towards it Looking at the internal/external environment and how it is effecting your business and then: Analyse the context you are operating in AUTHENTIC LEADERSHIP COURSE To raise the bar on performance, leaders need to understand themselves and the impact their leadership style has on others. Authentic leadership will take leaders through a journey of self discovery ; starting off with the diagnostic of 360 degree feedback, this will enable leaders to see themselves as others do and allow them to consider their strengths and development areas from a number of viewpoints. Leaders will also gain insights in to how they approach situations and how they can use the information to improve how they communicate, build relationships, influence and get the best out of others. Facilitating the completion of 360 feedback for all chosen senior leaders/managers 1-2-1/Group coaching on results of 360 feedback Facilitating the completion of Insights questionnaire and self assessment group session Supporting leaders in developing a Personal Development Plan

7 CREATE YOUR OWN FUTURE The aim of the Business health check is for us to be able to help you understand where you can improve your business performance and efficiency in order for you to achieve the success you desire. Business success depends on Performance, process, people and your customers. Using our expertise we will work with you to identify problems and recommend practical solutions that will help you transform your business Identifying critical facts and rapidly assessing the underlying causes for current business performance A comprehensive analysis of how your business is performing in the areas of performance, process, people and customer A report of high level recommendations and a proposal of how you can achieve improved performance INTRODUCTION TO NLP FOR BUSINESS If you are looking to transform your business and take it to the next level, this course will help you create or redesign your organisational Vision, Purpose and Values; providing your business with the context for its existence and ensuring alignment with what you truly want to achieve. Your people and customers can be genuinely inspired if their organisation has a clear and compelling vision and set of values. We will work with you to create something that will steer you forward to progress towards your aspirations. Working with your senior leaders to create an aligned Vision, Purpose and Set of Values Defining the desired culture and creating a plan of how to teach it, live it, measure it and reward it Producing a plan of how to communicate to and educate the wider business with the new culture

8 DEVELOPING CORE LEADERSHIP COMPETENCIES We recognise that in order for leaders to get the best out of their people, they need to understand how to develop the core competencies for leadership success. We can work with you to develop a programme and provide you with the solutions you need to build a high performance environment. Here are some examples of competencies we could develop with your leaders/managers: Driving Results Effective Communication Impact and Influencing Motivation and Inspiration Performance Coaching and Feedback Planning and Organising Managing Change Mental Stamina This is not a definitive list. We will make sure that what we deliver aligns to your growth plans and supports your leaders/managers to deliver the business strategy. DEVELOPING A HIGH PERFORMING TEAM COURSE Organisations are increasingly relying on their teams to achieve their objectives and are unaware that developing high performing teams needs real focus. If you lead a team, you know that the journey to high performance is ongoing and tough. We can work with you to evaluate where your team is now and together create a plan of how to develop the key characteristics of a high performing team. We guarantee that with this focus, you will be rewarded with a journey of high performance and exceptional results. Our approach includes: Helping you articulate what a high performing team looks like and the key characteristics required Evaluating where your team are now Creating a plan of how to move your team closer to becoming a high performing team Facilitating an insights session in order for your team to get to know each other and appreciate differences that will drive higher levels of engagement and performance

9 Stress and Wellbeing Workshop As per the Health and Safety Work Regulations Act 1974 Revised All Employers have a responsibility to ensure their HR function has an educational Program in place to support Organisational Stress and promote staff wellbeing. : These workshops educate Managers with many techniques to help them better cope with stress and focus on their well being and that of their staff. We will work with you to develop the skills and knowledge around stress and wellbeing management to empower yourself and others; limiting sickness and staff turnover within your organisation. Educating you about the biology/science of stress Helping you recognise the signs and symptoms of stress in yourself and others Increasing your understanding of behaviour change required for a more positive outcome Helping you develop and enhance methods of communication Creating an understanding of healthy eating and activity options that help you overcome stress Developing strategies to manage both personal and work commitments THE NLP COACHING COMPANY Suite 1, 107 Bancroft HITCHIN, HERTS SG5 1NB TEL:

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