The easy to use salon computer system

Transcription

1 The easy to use salon computer system

2 The Complete Salon Management & Business Building Software The greatest challenge facing salons today is how to manage all the time consuming accounting and managerial tasks and still have enough energy left to perform at their absolute best. That is why Hairware has been so well received by salons throughout Australia, Asia and New Zealand for the last 25 years. Hairware continues to evolve based on industry needs, advances in technology and government / accounting regulations. Some of the outstanding features of Hairware or Beautyware include: Point of Sale Client Card & Client History Easy to use Wages and Cash Book BAS Calculations in less than 5 seconds Appointment Book with Auto SMS Appointment Confirmation Marketing, using direct mail, and SMS Auto Marketing A set once marketing tool Professional Wait list and Walk-in Genie Stock Management Financial Reports with Graphs PLUS, MUCH, MUCH MORE! Take a look at our screen shots on the following pages and see how easy Hairware is to use! FACT Hairware s SMS Marketing - Brings in extra business today and fills empty appointment columns on quiet days!

3 it s so easy to keep in touch SMS DON T PAY TOO MUCH ELSEWHERE. Yes Hairware does it all, two way appointment confirmation, SMS Marketing or just send a single message. No Internet connection is needed. SMS is one of the best marketing tools available to your business and can allow for instant responses to marketing campaigns. With SMS Merge the message received by the client will look personalised including their name (even though you may have sent out 500 at the one time). Save TIME & MONEY NO more calling clients to confirm, it takes up valuable time and increases your phone bill. We do not force you to use our SMS provider, you can choose from Optus, Telstra, Virgin or Vodafone. Best of all there is no need to lock yourself into a contract. Choose the provider with the best offer. We can often recommend the best offer at the time. (At the time of printing Optus & Virgin have Unlimited SMS plans for Number of Text Messages Per Month If you are paying 18c Each $212 $391 COST PER MONTH If you are paying 19.9c Each $235 $432 If you are paying 21.8c Each $257 $473 Hairware Beautyware from 1c Each $19.99 $39.99 Over 1 Month up to $237 $433 YOUR POTENTIAL SAVINGS Over 1 Year up to $2,844 $5,196 Over 3 Years up to $8,532 $15,588 Over 4 Years up to $11,376 $20,784 $25 & $29 per month) Note: Figures approximate auto marketing quick & simple! F6 CRM Build your business with our Auto Marketing. A set once SMS and marketing business building tool. Simply create (or use one of our templates) and Hairware does all the work. Hairware will automatically send an SMS or to thank new clients for visiting your salon, a reminder or promotion for those clients that haven t returned or perhaps you would like Hairware to automatically send a Happy Birthday SMS or . Hairware makes it just so easy. Our CRM (Customer Relation Manager) allows you to select and market to your clients, there are thousands of combinations. Promote to a certain age group, or clients that have never had a colour or both or simply make your own selection from our easy selection process, then either send a personalised SMS, or Letter. Hairware will Mail Merge, SMS Merge and Merge without the need for an external program. It s as Easy as pressing F6, then 3 then 1

4 APPOINTMENT BOOK The easy to use feature packed Appointment Book, make appointments quickly and efficiently. The two way SMS confirmation dramatically reduces No Shows and changes the appointment colour once confirmed automatically. Appointments can be clicked and dragged, squeezed and stretched. One click to Do Sale. New clients, request, VIP s can all be flagged or simply create your own appointment flag. Print all of the days client cards with one click, there s a waiting list, walk in genie, rooms option and resource booking. Search by first name, last name or mobile number. We believe this is the best salon appointment book available! Try it for yourself. POINT OF SALE While the latest technology efficiently takes care of payments, it quietly updates stock records, client files, stylist records, prepares reports and streamlines end-of-day balancing. Point of sale is linked in though the appointment book or can be used completely on its own. Selling products is a breeze. We also cater for walk in sales, deposit, pre-paid services, reward points, accounts, credit card surcharges, gift voucher sales, redemptions and tracking, staff purchase, up to 4 tiered price levels, split payments, split staff and much much more. Most of our client have found introducing Hairware s point of sale has increased the salons turnover and reduced the guilt discount or staff under-charging. CLIENT CARDS No more losing client cards, our client cards track it all. Contact details, $ spent, service history and product history, service notes, private notes, VIP, number of visits, average days between visits, a client photo gallery, previous operators, hair texture and analysis, allergies even how the client likes their tea or coffee, and of course the history can be printed to a docket or laser printer. Card accuracy reports on how accurate your client cards are based on your criteria. Clients with incomplete Information are flagged with an i, letting you know more information is needed. An accurate database helps you build your prospective marketing database. REPORTS Hairware has a comprehensive range of reports, with over 80 to choose from. Hairware automatically collates sales information in the format that you choose. Track, examine, plan, then take the rest of the day off. Reports and graphs ranging from total summary, productivity, profit and loss, end of day plus much much more. Know the state of your business anytime you choose. It s all at your finger tips. Hairware: The business partner that doesn t mind doing more than its share

5 FINANCIAL MANAGEMENT Taking care of business Get your weekends back You could employ a bookkeeper... or you could select the salon option on your hairware system. This is the financial engine-room with functions designed to save you hours on the tedious but critical paperwork. FEATURES INCLUDE : > Multi account Cashbook with reporting and Profit and Loss > Wages including Payslips, Group Certificates & Detailed Reporting > GST / BAS Calculate your BAS in seconds, then just print it out. > Salon targets, Operator targets, Petty Cash and more STOCK Hairware manages stock automatically. From the day you start using the Hairware system you can rest assured that your stock is being accurately maintained at the level you require. Enjoy the security of knowing that the retail shelves are being looked after as well as your professional stock. Products are easily setup, each retail product can have up to four price level, allowing you to sell the one product at four different prices, ideal for those special clients, family and friends or for your platinum, gold and silver VIP Clients No more manual stock ordering! No more overspending create orders, work within your budget. SERVICES Easily create, change and update services and accept deposits. Create packages of services and Hairware will track them from sale to full usage. Set four levels of loyalty pricing for each service. From prices no longer slip by unnoticed. Experience Hairware s unique price creep SUPPORT Our national support centre is here to help you 7 days per week. Call and speak to a real person. Our dedicated professional team are here to help you with any technical questions, in a language you can understand. SECURITY Pin or password, the choice is yours, each staff member has their own customised access. Encrypted password protected Secure Text, open till reporting, staff time clock and more. Limit the amount of client information staff can see, at the touch of a button you can hide and password clients contact details.

6 Still want more... here it is! ONLINE BOOKING - OPTION 24/7 Live online appointments can be made safe and secure NETWORK Connect one or more computers to the salon ADMINISTRATOR Connect from home or your office without tying up the salon computer, the salon can still work seamlessly even whilst you are connect. HEAD OFFICE MANAGER Hairware s ultimate solution to managing multiple salons. Connect live or sync the data to your head office. Connect to your salons at any time without interruption to your salon. Your staff will not even know you are on-line CENTRAL BOOKING Make appointments from your head office, home or from one salon to another. DUO - HAVE THE BEST OF BOTH WORLDS DUO allows salons who have both hair and beauty to run the hairware and beautyware programs in tandem on the one front desk computer SEAMLESS TRANSITIONS Changing over from another software product? We can convert your data! VIP CARDS Hairware s VIP CLUB rewards clients automatically and accurately - underpins clients to your salon for twelve months! No more manual stamping of cards or discrepancies to worry about. CLUB POINTS Reward your clients with club points based on their spending. You nominate the rate at which the points are rewarded and hairware manages all aspects of earning and spending their points. CLIENT SPENDING You can grade clients as A, B or C grade. You set the parameters by spending level, number of visits or manual selection, then leave it to hairware. LOYALTY CLUBS Create unlimited loyalty reward cards using hairware s tiered service and retail pricing levels. Another great set and forget function fully supervised by your hairware system.

7 testimonials We have been using Hairware for over 7 years, and just love the system. It s just so easy to use. It help us manage our entire business. It s a must have for any serious salon owner. The SMS Appointment confirmation has dramatically reduced Clients not showing up, whilst the reporting and marketing has saved us hours every week allowing us to work on the business and not just in it. We have just added Head office manager and central booking and the best just got better. I would recommend Hairware to any salon owner. GLEN CHAPLIN DIRECTOR BRAD NGATA HAIR DIRECTIONS Having spent countless hours researching a system that was not expensive yet was user friendly, I found a huge difference between the systems with the ongoing cost like SMS and s. Thats why I was thrilled to come across Beautyware, it is the best decision we made. The appointment book is so easy to use, and you can add so much extra information to tailor it to our salon. Paying staff has never been easier. All you do is add the relevant information and it calculates it for you. Giving you a breakup of tax, super etc. The financial features in the program has saved us a small fortune in accounting fees. We prepare our own BAS reports and group certificates. I always know how much GST is owed. I would definitely recommend this great software system. It has made my life so much easier. It is perfectly designed for our industry and I'm so happy with all the after sales service we have received. The "Helpline" is fantastic for added back up support. ALICIA BEARD OWNER - "BEAUTIFUL GLOW" SERVICING THE AUSTRALIAN HAIR, BEAUTY & SPA MARKETS FOR 25 YEARS! Call now for your obligation FREE Demonstration Fax info@hairware.com.au PO Box 6233 Kincumber NSW % AUSTRALIAN OWNED & OPERATED